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JWBC Community Report 2021-22

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REPORT TO THECOMMUNITY20212022904-366-6600 | | 3 Independent Dr. Jacksonville, FL 32202

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JWBC continues to innovate through entrepreneurialprogramming and development. Our digitalinfrastructure has allowed us to prosper andsupport North Florida’s entrepreneurial ecosystem.I have a deep appreciation for the resilience andstrength the small business owners have presentedthroughout this year. JWBC has utilized andenhanced its tech stack to better serve our smallbusiness community through web-based platformssuch as a learning management system and helpdesk. Through funding from our sponsors and smallbusienss partners, we have piloted and areimplementing programming in Web3 to providebetter understanding around digital equity. JWBC has been proud to serve North Florida for 19-years and there is still more we can accomplish if wedo it together! I encourage you to follow us andshare our programs and offerings to those who maynot know about JWBC as a resource. North Florida isfull of talent and robust businesses who are theheartbeat of our community. Together we can builda stronger network of innovators andentrepreneurs. I thank you for your support and askthat you continue to follow our mission!2021-22The Jacksonville Women’s Business Center is a program of the Jacksonville ChamberFoundation, Inc. a 501(c)(3) organization. JWBC is funded in part through a cooperativeagreement with the U.S. Small Business Administration. All SBA funded programs areextended to the public on a nondiscriminatory basis. Reasonable arrangements forperson(s) with disabilities will be made if requested at least one weeks inadvance.jwbc@myjaxchamber.comJackie Perrault, Director

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OUR TEAMChief Innovation OfficerVenture ServicesCA RL TO N RO BI NS ONPresidentJAX Chamber FoundationSH AM IK A WR IG HTDirectorJWBCJA CK IE P ER RA UL T ManagerJAX BridgesEV ON E P IN A904-366-6600 | | 3 Independent Dr. Jacksonville, FL 32202DirectorVenture ServicesAN AM AR I A CO NT RE R ASCoordinatorJWBCGE OR GI A P IN NE R

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Advisory Board Chair 2020-2022Business Development Officer |SBA Lending GroupWells Fargo Commercial BankingKARA GARCÉS, CHAIR"Proudly serving on the JWBC Advisory Boardsince 2018 truly has been a fulfilling andrewarding experience. It has enabled me to better understandwomen’s entrepreneurship and the resourcesavailable for their businesses. I’m so inspiredby women business owners in my communitywho continue to strive for success."

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JWBC Advisory BoardAlfreda BoneyBetzy SantiagoCindy DunlopJenn KjellmanJennifer PlotkinKinita KingLinda McNabbThe JWBC Advisory Board provides general advice and direction to the WBC program in orderto achieve maximum effectiveness in the delivery of services to the clients it serves. In thisrole, members are called upon to participate in program planning activities, provide strategicadvice and support to the program, provide guest lectures in classes and forums, providetechnical assistance to the program and/or clients, provide assistance with fundraising for thecenter, and be of general support.Madelen SalterManisha JoshiMarice HagueTheresa JohnsonTracey PhillipsVicky ZelenKara GarcesChair

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The Jacksonville Women's Business Center is dedicated to expandingthe entrepreneurial and economic development of women businessowners and leaders in Northeast Florida.JWBC is committed to assisting female entrepreneurs launch and growsuccessful businesses by providing free and low-cost businesscoaching webinars, educational training workshops, networkingopportunties and access to financial resources. WhereSuccessBegins683Entrepreneurscounseled34new businessesstarted 168trainingworkshops 32Jobs created 1,282Counselinghours 78Female Veterans/Military Spousessupported

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2 0 2 1 - 2 0 2 2O U R P E R F O R M A N C E17,500+C L I E N T S S E R V E D I N N O R T H E A S T F L O R I D ANassau 2.2%Duval 77.8%St. Johns 11%Flagler 1%Baker 1%Clay 6%Putman 1%+$61.44 MClients ReportedAnnual Sales+1,282FreeCounselingHours1,583Employees630Part Time953 Full Time135Online BusinessesBlack55%White29.7%Hispanic9.7%Asian3.2%Military StatusCLIENT DIVERSITY6%Veteran1%On Active Duty4%Spouse of Military Member2%Service Disabled Veteran

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JWBC guided methrough the wholeprocess. They wereconcerned withwhere I was andhow they couldhelp. Even now, if Ihave questions,they are there tohelp me,”Wellington said. Success StoriesDionne Wellington, Icecapade FrozenTreats

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Laurie Lee, The LegalDepartment for ServiceProfessionals Tia said “Venture Leadership gaveme confidence to delegate more,communicate more effectivelywith my team and strategizebetter with my team to come upwith new ideas and implementthem. They talked aboutinnovative thinking, creating awinning work culture and sharingyour stories to make an impact onothers.”Tia Coleman, I Am ThePrize LLC / TheSweetest SistersWhen Laurie was invited toparticipate in JacksonvilleWomen’s Business Center’s (JWBC)pilot program introducingcryptocurrency concepts early thisyear, she was skeptical andsomewhat uninterested. JWBCpersisted, she agreed, and nowshe’s all in. Lee is alreadyimplementing practices shelearned from the course in herbusiness.Success Stories written by Lorrie DeFrank for JWBC | Full stories online at

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The Big Shift: Addressing the Future of Work Merging Strategy & People to Elevate Your Leadership ImpactServices/data analysis tools available at the FSBDC at UNF & PTACFinding Hidden Cash in Your Business8(a) Business DevelopmentPride Month CelebrationWomen's History MonthJWBC & U.S. Small Business Administration North Florida District Officehosted the 5th Annual Small Business Summit at Dun & Bradstreet. The eventhad over 300+ entrepreneurs and small businesses in attendance. Quarterly Business Forums are offered throughout the year in partnershipwith the U.S. Small Business Administration North Florida District OfficeTopics included:Additional SBA workshops that JWBC participated in, included:

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The Global ATHENA Leadership Award is presented to an individual who demonstrates the qualitiesembodied in the ATHENA Leadership Model, has achieved the highest level of professionalexcellence, contributes time and energy to improve the quality of life for others in the communityand actively assists others, particularly women, in realizing their full leadership potential.Only 40 leaders have been recognized with the Global ATHENA Leadership Award since it was firstgiven to Nina Totenberg in 1994. Since then, award honorees have been trailblazers, including thelate U.S. Supreme Court Justice Ruth Bader Ginsburg, former Secretary of State Condoleezza Rice,and American labor leader and civil rights activist Dolores Huerta.The Jacksonville Women’s Business Center has been affiliated with ATHENA International for over 17years. During that time, over 33 graduates have gone through the year-long ATHENA Powerlinkprogram, which promotes the next level of success for existing women business owners. With a panelof volunteer experts counseling each ATHENA participant, the success rate has been phenomenal.Many ATHENA Powerlink graduates in the Jacksonville community are here today, supporting thisevent.We thank all the sponsors, corporate table supporters, trade show booth participants, and attendeesfor celebrating with us. We ask you to continue to support our efforts to lift up female entrepreneursthrough the Jacksonville Women’s Business Center.

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Advocacy WBCs utilized record funding to serve the COVID influx ($23 million in core funding &$48 million in CARES) as well as the waiver for WBCs Matching Funds in Section 345of CARES Act.Additional funding reallocated by the SBA’s Office of Women’s Ownership (OWBO) for14 WBCs.After the varying Notice of Funding Availability (NOFA) deadlines, AWBC advocatedfor a consistent application period. As a result, a deadline extension was granted toallow at least four weeks.Introduction of Sharice Davids’ legislation of H.R.2449, to amend the CARES Act toextend the waiver of matching funds requirement under the women's business centerprogram.Codification of the Minority Business Development Agency (MBDA) at the Departmentof Commerce, within the Infrastructure Investment and Jobs Act, which will supportthe expansion of Minority-owned Business Enterprises (MBEs) and bolster thecountry’s economy.AWBC advocated for the women’s entrepreneurial community and its policy prioritiesthrough testimony, providing feedback through public comment such as the SBA’s FY2022-2026 Strategic Plan, efforts through small business coalitions Small BusinessRoundtable and Page 30 Coalition, of which AWBC was a co-founder.JWBC Director, Jackie Perrault serves on the National Board of Directors for theAssociation of Women's Business Centers. Jackie travels to Washington D.C. with theBoard for an annual AWBC Fly-In to meet with legislature and advocate for the WBCNetwork. AWBC has prioritized advocating for the network of 140 Women’s Business Centers, andthe tens of thousands of entrepreneurs served. Milestones realized by WBCs and thegreater small business community in 2021 include:

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Read more: Jacksonville Daily Record: Chamber News SMALL BUSINESS ADMINISTRATION NAMESJACKSONVILLE WOMEN'S BUSINESS CENTER AS WOMEN'SBUSINESS CENTER OF THE YEARPublished Wednesday, June 8, 2022 6:00 amThe JAX Chamber Foundation’s Jacksonville Women’sBusiness Center (JWBC) has been awarded Women’sBusiness Center of the Year by the U.S. Small BusinessAdministration. The award was presented at the 30thAnnual Small Business Week Luncheon at the University ofNorth Florida, May 25.

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Dedicated to expanding the entrepreneurialand economic development of WomenBusiness Owners and Leaders in NortheastFlorida. Examine and identify areas that will makeyour business stronger, eliminateunnecessary risks and prioritize projects.LEGAL MATTERSThe JWBC Entrepreneur CertificateProgram is an innovative progressionplan for women to build a portfolio ofassets for their businesses. Programscan be taken separately, or together aspart of the Certificate Program.VENTURE LEADERSHIPDevelop your personal entrepreneurialspirit and leverage your own leadershipstyle and singular valueCUSTOMER DEVELOPMENTGet tips on how to gain customer insightsto generate, test, and optimize yourproducts and servicesLearn how to leverage tools and gainexpert knowledge in order to makesound financial decisionsFINANCIAL MATTERSGain knowledge on the tools, tactics,and innovative techniques formarketing your business online and inthe communityMARKETING MATTERSHYPER-CONNECTEDMNTORINGThis interactive approachto mentoring, helpswomen entrepreneursgain relationship accessand an understanding ofself-awareness.Our goal is to establishcommunity education thatattracts talent andcontributes to the fintechsector in order to elevateour regions presence as afintech hub.WEB 3Internationally renowned, thismentoring program is NorthFlorida's premier program linkingaccomplished women businessowners with a panel of advisers ATHENAPowerLinkJACKSONVILLEWOMEN'S BUSINESSCENTERJAXWBC.COM

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V A L E R I E S P R A G U EBlue Moon Estate Sales ofJacksonvilleC H R I S T I N AS I N G L E T O NThe Neat SquadJ A C K E E N D W A R UM C G L A M E R YFirst Coast Aging in PlaceSolutionsS H A R A M O N D YSuited For SuccessN E C H E L L E T I M E SCherish The TimesS y l v i a W a l k e rEntrepreneurS H A N N O N Z I P O YStraightforward SolutionsY A N I K K A S M I T HOptimal Fitness EmpowermentLLCEntrepreneur Certificates 2022-23Customer Development • Financial Matters • Legal Matters • Marketing Matters • Venture Leadership

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