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InterLinc Mortgage Services, LLC. NMLS# 20569601OUROginGENE THOMPSONInterLinc President and CEO“Great companies are built by great people”SHOOTf theOur Origin 01Branch Leadership 02Pioneering Your Path 03Branch Accomplishments 04Products in Orbit 05-06Our Celestial Technology Stack 07-08All Systems Go with InterLinc On Time 09A Cosmic Mortgage Experience 10-11Marketing with Momentum 12-13Empowered Operations 14-15Branch Operations 16An Out-of-This-World Onboarding Experience 17Branch Onboarding 18 Interstellar Crew, Culture and Community 21-22InterLinc Family Foundation 23Testimonials 24On the Horizon 25Contact Us 26CONTENTIn 2004, InterLinc Mortgage began with only 4 employees who were all dedicated to one goal: to revitalize the way mortgages were done. Having spent their full careers in the mortgage industry, they recognized the opportunity to develop a superstars around them while placing a strategic focus on leadership, accountability and operational excellence, InterLinc grew to be home for hundreds of employees and 30+ branches nationwide. Where many organizations have regional layers, limited 1-1 availability or a reactive business structure, we partner, teach and continually invest in our production teams who have a desire to grow and thrive in their marketplace. We make big promises and fully intend to uphold them. At InterLinc, you can the pulse.The name of our company, InterLinc, is just what it denotes. We believe in interconnected links within the mortgage process: the Borrower, the Loan Originator and the Referral Partner. We are committed to our builders, Realtors and other partners who make homeownership possible. Since 2007, InterLinc has assisted more than 77,000 homeowners in To continue building upon that legacy, InterLinc’s goal is to help 25,000 families a year with their home people and by adding the right members to our crew, achievements, but as great as our past is, our future will be even greater.
InterLinc Mortgage Services, LLC. NMLS# 20569601OUROginGENE THOMPSONInterLinc President and CEO“Great companies are built by great people”SHOOTf theOur Origin 01Branch Leadership 02Pioneering Your Path 03Branch Accomplishments 04Products in Orbit 05-06Our Celestial Technology Stack 07-08All Systems Go with InterLinc On Time 09A Cosmic Mortgage Experience 10-11Marketing with Momentum 12-13Empowered Operations 14-15Branch Operations 16An Out-of-This-World Onboarding Experience 17Branch Onboarding 18 Interstellar Crew, Culture and Community 21-22InterLinc Family Foundation 23Testimonials 24On the Horizon 25Contact Us 26CONTENTIn 2004, InterLinc Mortgage began with only 4 employees who were all dedicated to one goal: to revitalize the way mortgages were done. Having spent their full careers in the mortgage industry, they recognized the opportunity to develop a superstars around them while placing a strategic focus on leadership, accountability and operational excellence, InterLinc grew to be home for hundreds of employees and 30+ branches nationwide. Where many organizations have regional layers, limited 1-1 availability or a reactive business structure, we partner, teach and continually invest in our production teams who have a desire to grow and thrive in their marketplace. We make big promises and fully intend to uphold them. At InterLinc, you can the pulse.The name of our company, InterLinc, is just what it denotes. We believe in interconnected links within the mortgage process: the Borrower, the Loan Originator and the Referral Partner. We are committed to our builders, Realtors and other partners who make homeownership possible. Since 2007, InterLinc has assisted more than 77,000 homeowners in To continue building upon that legacy, InterLinc’s goal is to help 25,000 families a year with their home people and by adding the right members to our crew, achievements, but as great as our past is, our future will be even greater.
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056960302BranLEADERSHIPOur Track RecordWe are proud to have some of the industry’s best call InterLinc their home. From operations to sales team members, our people are the reason for our results. PieingYOUR PATHWhen you succeed individually, we shine corporately. Through systems, technology and support, we are actively looking for ways to help you achieve even higher lead and conversion potential. As we look ahead, we want to grow with ambitious, like- status quo. If you want to become a leader in your business, grow your market and are someone whose fabric is interwoven with the entrepreneurial spirit and mindset, there’s no better place to look than InterLinc. SARAH COOKRegional Manager2 Years with InterLincWelcome to InterLinc, we’re excited you’ve shown an interest in learning more about our branch and what makes it a great place to grow your business and reach your goals. Our CEO, Gene Thompson, always says that “great companies are built by great people.” That statement rings true at InterLinc, as our team of professionals at this branch are committed to the success of every originator who chooses to make their home with us. you and ultimately pushes you to be the best version of yourself. Read on to check out some of the PETER RUBERTILoan OriginatorNMLS# 965649Charleston, SC1 Year with InterLincJEFFREY JOHNSONLoan OriginatorNMLS# 829709Columbia, SC1 Year with InterLincBranch Mission StatementIn South Carolina, we also aim to make our referral partners and customers more like family. We do life with each other and are able to retain future business.CHRIS WHITELoan OriginatorNMLS# 1752190Charleston, SC1 Year with InterLincJESSICA HASSELLLoan OriginatorNMLS# 2396523Columbia, SC1 Year with InterLincMARILYN CAMPBranch Manager NMLS# 1752079Columbia, SC1.5 Years with InterLincMELISSA VAN NESTLoan OriginatorNMLS# 2211244Columbia, SC1 Year with InterLinc• Scotsman Guide Top Lenders• Inc 5000 Fastest Growing Private Companies• Inc 5000 Regionals Southwest• Houston Chronicle Top Workplaces• Houston Business Journal Middle Market Companies• Houston Business Journal Fast 100• National Mortgage News Best Companies To Work ForCustomer Satisfaction Rating: InterLinc also has retained impactful relationships across the board with our borrowers and partners at 98% satisfaction rating with over 32,000 5-star reviews.AARON BLACKMANLoan OriginatorNMLS# 1395085Myrtle Beach, SC1 Year with InterLincGREGORY BETTSLoan OriginatorNMLS# 1736548Rock Hill, SC1 Year with InterLinc
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056960302BranLEADERSHIPOur Track RecordWe are proud to have some of the industry’s best call InterLinc their home. From operations to sales team members, our people are the reason for our results. PieingYOUR PATHWhen you succeed individually, we shine corporately. Through systems, technology and support, we are actively looking for ways to help you achieve even higher lead and conversion potential. As we look ahead, we want to grow with ambitious, like- status quo. If you want to become a leader in your business, grow your market and are someone whose fabric is interwoven with the entrepreneurial spirit and mindset, there’s no better place to look than InterLinc. SARAH COOKRegional Manager2 Years with InterLincWelcome to InterLinc, we’re excited you’ve shown an interest in learning more about our branch and what makes it a great place to grow your business and reach your goals. Our CEO, Gene Thompson, always says that “great companies are built by great people.” That statement rings true at InterLinc, as our team of professionals at this branch are committed to the success of every originator who chooses to make their home with us. you and ultimately pushes you to be the best version of yourself. Read on to check out some of the PETER RUBERTILoan OriginatorNMLS# 965649Charleston, SC1 Year with InterLincJEFFREY JOHNSONLoan OriginatorNMLS# 829709Columbia, SC1 Year with InterLincBranch Mission StatementIn South Carolina, we also aim to make our referral partners and customers more like family. We do life with each other and are able to retain future business.CHRIS WHITELoan OriginatorNMLS# 1752190Charleston, SC1 Year with InterLincJESSICA HASSELLLoan OriginatorNMLS# 2396523Columbia, SC1 Year with InterLincMARILYN CAMPBranch Manager NMLS# 1752079Columbia, SC1.5 Years with InterLincMELISSA VAN NESTLoan OriginatorNMLS# 2211244Columbia, SC1 Year with InterLinc• Scotsman Guide Top Lenders• Inc 5000 Fastest Growing Private Companies• Inc 5000 Regionals Southwest• Houston Chronicle Top Workplaces• Houston Business Journal Middle Market Companies• Houston Business Journal Fast 100• National Mortgage News Best Companies To Work ForCustomer Satisfaction Rating: InterLinc also has retained impactful relationships across the board with our borrowers and partners at 98% satisfaction rating with over 32,000 5-star reviews.AARON BLACKMANLoan OriginatorNMLS# 1395085Myrtle Beach, SC1 Year with InterLincGREGORY BETTSLoan OriginatorNMLS# 1736548Rock Hill, SC1 Year with InterLinc
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056960504PRODUCTSin OrbBranACCOMPLISHMENTS• Scotsman Guide Top Originator - Stephen Lind (2021)Top Performers ReportOur top performers fuel our progress and we highlight production and customer service at the branch and originator level monthly. 2021MARCH• Top 30 for Production - Stephen LindJUNE• Top 10 for Production - Stephen Lind• • Top 10 for Customer Service - Stephen Lind (100%)• #2 Branch Customer Service - Charleston, SC (99.17%)• #5 Branch for Top Production - Charleston, SC ($11,146,909 with 38 Units)JULY• Top 20 for Production - Stephen LindAUGUST• Top 30 for Production - Stephen Lind• SEPTEMBER• Top 20 for Production - Stephen LindOCTOBER• Top 25 for Production - Stephen Lind• #8 Branch Customer Service - Charleston, SC (97.13%)NOVEMBER• Top 10 for Production - Stephen Lind• Top 25 for Production - Marilyn Camp• #7 Branch Customer Service - Charleston, SC (98.72%)2022JANUARY• #6 Branch Customer Service - Charleston, SC (99.44%)MARCH• Top 30 for Production - Stephen Lind• #2 Branch Customer Service - Charleston, SC (100%)APRIL• Top 25 for Production - Stephen Lind• Top 30 for Production - Marilyn Camp• #7 Branch Customer Service - Charleston, SC (98.15%)MAY• Top 15 for Production - Stephen LindJUNE• Top 30 for Production - Marilyn Camp• #2 LO Customer Satusfaction - Marilyn Camp (100%)• #2 Branch Customer Service - Charleston, SC (99.09%)JULY• Top 15 for Production - Stephen Lind• Top 25 for Production - Marilyn Camp• #5 Branch Customer Service - Charleston, SC (99.67%)AUGUST• Top 15 for Production - Stephen Lind• Top 15 for Production - Marilyn Camp• Top 25 for Production - Marilyn Camp• #2 Branch Customer Service - Charleston, SC (99.71%)CONVENTIONAL1. Fannie Mae & Freddie Mac Fixed & ARMs & High Balance – Underwrite to Agency2. Home Ready & Home Possible• First Time or Repeat Homeowners• 97% LTV• Reduced MI• Credit Score 620 (pricing advantages if credit score is 680 or higher)3. Freddie Mac HomeOne• No Income Limits• 97% LTV• Fixed Only• 1 Unit (No manufactured allowed)• Primary Residence4. • Income at or below 100% AMI• 97% LTV• Fico 620• 5. 6. • Option 1: If no borrowers have a credit score, • Option 2: At least one borrower has no credit score and another borrower has a credit score.RENOVATION1. Fannie Mae HomeStyle 2. Freddie Mac Choice Renovation3. FHA 203(k) Limited4. FHA 203(k) Standard JUMBO1. (>$1,250,000 exceptions granted on case-by-case basis) 90% LTV• Specialty Product 89.99% LTV• No MI • 740 Min Fico2. Investor Underwritten products up to $3MM • 90% LTV with LPMIBUILDER1. Bulk Forward Commitments2. Joint VenturesWith approvals from the three largest issuers of mortgage-backed securities, Fannie Mae, Freddie Mac and Ginnie
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056960504PRODUCTSin OrbBranACCOMPLISHMENTS• Scotsman Guide Top Originator - Stephen Lind (2021)Top Performers ReportOur top performers fuel our progress and we highlight production and customer service at the branch and originator level monthly. 2021MARCH• Top 30 for Production - Stephen LindJUNE• Top 10 for Production - Stephen Lind• • Top 10 for Customer Service - Stephen Lind (100%)• #2 Branch Customer Service - Charleston, SC (99.17%)• #5 Branch for Top Production - Charleston, SC ($11,146,909 with 38 Units)JULY• Top 20 for Production - Stephen LindAUGUST• Top 30 for Production - Stephen Lind• SEPTEMBER• Top 20 for Production - Stephen LindOCTOBER• Top 25 for Production - Stephen Lind• #8 Branch Customer Service - Charleston, SC (97.13%)NOVEMBER• Top 10 for Production - Stephen Lind• Top 25 for Production - Marilyn Camp• #7 Branch Customer Service - Charleston, SC (98.72%)2022JANUARY• #6 Branch Customer Service - Charleston, SC (99.44%)MARCH• Top 30 for Production - Stephen Lind• #2 Branch Customer Service - Charleston, SC (100%)APRIL• Top 25 for Production - Stephen Lind• Top 30 for Production - Marilyn Camp• #7 Branch Customer Service - Charleston, SC (98.15%)MAY• Top 15 for Production - Stephen LindJUNE• Top 30 for Production - Marilyn Camp• #2 LO Customer Satusfaction - Marilyn Camp (100%)• #2 Branch Customer Service - Charleston, SC (99.09%)JULY• Top 15 for Production - Stephen Lind• Top 25 for Production - Marilyn Camp• #5 Branch Customer Service - Charleston, SC (99.67%)AUGUST• Top 15 for Production - Stephen Lind• Top 15 for Production - Marilyn Camp• Top 25 for Production - Marilyn Camp• #2 Branch Customer Service - Charleston, SC (99.71%)CONVENTIONAL1. Fannie Mae & Freddie Mac Fixed & ARMs & High Balance – Underwrite to Agency2. Home Ready & Home Possible• First Time or Repeat Homeowners• 97% LTV• Reduced MI• Credit Score 620 (pricing advantages if credit score is 680 or higher)3. Freddie Mac HomeOne• No Income Limits• 97% LTV• Fixed Only• 1 Unit (No manufactured allowed)• Primary Residence4. • Income at or below 100% AMI• 97% LTV• Fico 620• 5. 6. • Option 1: If no borrowers have a credit score, • Option 2: At least one borrower has no credit score and another borrower has a credit score.RENOVATION1. Fannie Mae HomeStyle 2. Freddie Mac Choice Renovation3. FHA 203(k) Limited4. FHA 203(k) Standard JUMBO1. (>$1,250,000 exceptions granted on case-by-case basis) 90% LTV• Specialty Product 89.99% LTV• No MI • 740 Min Fico2. Investor Underwritten products up to $3MM • 90% LTV with LPMIBUILDER1. Bulk Forward Commitments2. Joint VenturesWith approvals from the three largest issuers of mortgage-backed securities, Fannie Mae, Freddie Mac and Ginnie
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056960706PRODUCTSin OrbSHOOTf theOUR CELESTIALTECHNOLOGY STACKHaving won the Inc. 5000 Fastest Growing Companies award many years running, InterLinc’s growth records have energized continued investments in technology. The end-goal? More loans, less hassle. Online VisibilityGrowing your brand awareness within your community starts online. Through InterLinc’s digital marketing team, your web presence is given special attention by building an online structure for you and your branch to thrive in your local market. Web strategies are established utilizing local search capabilities as well maintaining your business’ reputation and integrity.Survey PlatformAmong InterLinc’s advanced tool stack is our Experience Management Platform (XMP) – the industry originators leverage its potential through an automatic redistribution of positive reviews across the web, InterLinc Mortgage Services, LLC. NMLS# 205696USDA1. 2. 3. Manufactured Housing Pilot ProgramVA1. 2. VA IRRRL 3. High BalanceFHA1. 2. 3. High Balance4. 5. FHA Section 184 & 284 (Native American)BOND/DPA1. Bond • Products Available2. Non-Bond• Several City Grant Fund Programs Available • NICHE/PORTFOLIO1. 100% Financing/No MI• Conforming • Texas Only NON-QM1. 12-Month or 24-Month Bank Statement Program (Business or Personal)• 620 Min Fico• First Time Homebuyers Allowed 2. Asset Utilization • LTV up to 80% • 700 Min Fico3. Expanded Credit • Bankruptcy & Foreclosure 12-month seasoning with 620 score • • 80% LTV4. Jumbo up to $3,000,000 • Cash-Out up to $500,000 • 90% LTV• 660 Min Fico• 5. 6. Investors with greater than 10 properties 7. 8. Non-Warrantable CondosBROKERED1. One-Time-Close Construction Loan• Conforming • Jumbo
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056960706PRODUCTSin OrbSHOOTf theOUR CELESTIALTECHNOLOGY STACKHaving won the Inc. 5000 Fastest Growing Companies award many years running, InterLinc’s growth records have energized continued investments in technology. The end-goal? More loans, less hassle. Online VisibilityGrowing your brand awareness within your community starts online. Through InterLinc’s digital marketing team, your web presence is given special attention by building an online structure for you and your branch to thrive in your local market. Web strategies are established utilizing local search capabilities as well maintaining your business’ reputation and integrity.Survey PlatformAmong InterLinc’s advanced tool stack is our Experience Management Platform (XMP) – the industry originators leverage its potential through an automatic redistribution of positive reviews across the web, InterLinc Mortgage Services, LLC. NMLS# 205696USDA1. 2. 3. Manufactured Housing Pilot ProgramVA1. 2. VA IRRRL 3. High BalanceFHA1. 2. 3. High Balance4. 5. FHA Section 184 & 284 (Native American)BOND/DPA1. Bond • Products Available2. Non-Bond• Several City Grant Fund Programs Available • NICHE/PORTFOLIO1. 100% Financing/No MI• Conforming • Texas Only NON-QM1. 12-Month or 24-Month Bank Statement Program (Business or Personal)• 620 Min Fico• First Time Homebuyers Allowed 2. Asset Utilization • LTV up to 80% • 700 Min Fico3. Expanded Credit • Bankruptcy & Foreclosure 12-month seasoning with 620 score • • 80% LTV4. Jumbo up to $3,000,000 • Cash-Out up to $500,000 • 90% LTV• 660 Min Fico• 5. 6. Investors with greater than 10 properties 7. 8. Non-Warrantable CondosBROKERED1. One-Time-Close Construction Loan• Conforming • Jumbo
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056960908SHOOTf theOUR CELESTIALTECHNOLOGY STACKInterLinc IQMortgage guidelines change frequently, but your access to up-to-date information shouldn’t. Find product information and guidelines on InterLinc IQ, your go-to destination for quick answers and educational resources. With this tool in your belt, your productivity is guaranteed to increase as wait times for getting your questions answered are decreased. Key Features:• Always-updated reference guides for agency guidelines on any given subject• “Ask the Experts” feature to get real-time answers from seasoned underwriters• Social media posts, pre-created email scripts and printed media to share with your referral network• Professional presentations and provided notes to use at lunch and learns• Online training classes and help videos available 24/7With InterLinc’s custom loan originator compensation tool, ILOT (“InterLinc On Time”), originators start their day with real-time, personalized insight into their pipeline and earnings.ILOT allows each LO to calculate their bonus and commission payments on production, review summaries and compensation details with data models A Syems GoWITH INTERLINC ON TIME
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056960908SHOOTf theOUR CELESTIALTECHNOLOGY STACKInterLinc IQMortgage guidelines change frequently, but your access to up-to-date information shouldn’t. Find product information and guidelines on InterLinc IQ, your go-to destination for quick answers and educational resources. With this tool in your belt, your productivity is guaranteed to increase as wait times for getting your questions answered are decreased. Key Features:• Always-updated reference guides for agency guidelines on any given subject• “Ask the Experts” feature to get real-time answers from seasoned underwriters• Social media posts, pre-created email scripts and printed media to share with your referral network• Professional presentations and provided notes to use at lunch and learns• Online training classes and help videos available 24/7With InterLinc’s custom loan originator compensation tool, ILOT (“InterLinc On Time”), originators start their day with real-time, personalized insight into their pipeline and earnings.ILOT allows each LO to calculate their bonus and commission payments on production, review summaries and compensation details with data models A Syems GoWITH INTERLINC ON TIME
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056961110A COSMICMtgage ExpienceBetween our point-of-sale and loan origination systems, InterLinc provides each user and consumer alike a modern mortgage experience throughout the entire loan process. Our application process delivers an unmatched advantage to InterLinc consumers who have access to their custom borrower application portal, allowing 24/7 access to valuable resources.When it comes to our digital loan systems, we have paired up with some of the industry’s most reputable and respected group of partners, such as SimpleNexus and and structure on each deal you produce.Encompass LOSSimpleNexus POS• Order Credit• Order Credit• Request Pricing and Lock Rate• Personalized Mobile App• • Issue Pre-Approvals• Order VOAs, Appraisals, Flood Certs, MI Rate Quotes and FHA Case Numbers• View Loan Status via Borrower Portal• • Utilize Several Mortgage Calculators• Slim eClose Option• • Feature Highlights of Our LOS and POS Systems:THE LINC KEY FEATURESWith many moving parts comes the necessity to streamline and provide a one-stop-shop for updates, news and resources that will help you reach your goals. InterLinc’s intranet, The Linc, gives you access to every announcement, department contact, downloadable marketing resource, and more. The Linc is here to boost productivity by providing you with the materials you need, when you need them.• Company News• Underwriting Turn Times• • Marketing Assets & Tutorials• • • Employee Birthday & Anniversary CalendarLiftoff WITH THE LINC
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056961110A COSMICMtgage ExpienceBetween our point-of-sale and loan origination systems, InterLinc provides each user and consumer alike a modern mortgage experience throughout the entire loan process. Our application process delivers an unmatched advantage to InterLinc consumers who have access to their custom borrower application portal, allowing 24/7 access to valuable resources.When it comes to our digital loan systems, we have paired up with some of the industry’s most reputable and respected group of partners, such as SimpleNexus and and structure on each deal you produce.Encompass LOSSimpleNexus POS• Order Credit• Order Credit• Request Pricing and Lock Rate• Personalized Mobile App• • Issue Pre-Approvals• Order VOAs, Appraisals, Flood Certs, MI Rate Quotes and FHA Case Numbers• View Loan Status via Borrower Portal• • Utilize Several Mortgage Calculators• Slim eClose Option• • Feature Highlights of Our LOS and POS Systems:THE LINC KEY FEATURESWith many moving parts comes the necessity to streamline and provide a one-stop-shop for updates, news and resources that will help you reach your goals. InterLinc’s intranet, The Linc, gives you access to every announcement, department contact, downloadable marketing resource, and more. The Linc is here to boost productivity by providing you with the materials you need, when you need them.• Company News• Underwriting Turn Times• • Marketing Assets & Tutorials• • • Employee Birthday & Anniversary CalendarLiftoff WITH THE LINC
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056961312CRM PlatformPartnering with industry-leading vendors doesn’t stop at CRMs. We are proud to include the #1 mortgage CRM platform in our toolbox–providing high-touch marketing automation, dynamic campaigns, single property sites MARKETING WITHMeum• Streamlined contact management system with multiple avenues for segmentation • management• Automated consumer and partner email campaigns• property sites• • Forms for lead capture, RSVPs and more• Personalized production dashboard• Hundreds of approved email, social media and print resources• Several third-party integrations including BombBomb, MMI, Zillow and more• Automated SMS capabilities for leads, in-process borrowers, and moreLead ManangementTo convert more of your leads to closed borrowers, we have an extensive lead journey built out inside of our CRM platform. After initial contact is made, you’re in control of the dispositioning your leads and can add them credit score, or are a hot lead that’s ready to app, we have a nurture campaign ready to go that includes relevant information and timely check-ins.MARKETING WITHMeumOur approach to marketing communication is aimed at helping each LO build and maintain lasting relationships important loan status updates in the form of automated email and video campaigns.Shuttle Around In-Process Communication receive concise updates, tips and reminders all while providing reassurance of our around-the-clock availability to support their unique loan needs.DocumentationProcessingUnderwritingAppraisal orderedConditional ApprovalClear to CloseInitial CD ReleaseCongratulations!Shuttle Around Post-Close CommunicationBuilding and maintaining lasting relationships requires intentional communication. Once a purchase loan closes, borrowers and co-borrowers will receive a custom address stamper as well as be auto-enrolled onto a 5-year post-closing campaign, showing your borrower that we keep them top of mind even after the initial transaction.Post-close, the homeowner will hear from us over 30 times throughout the next 5 years. ouchpoints will include relevant, general, lifestyle and seasonal subjects - including your face and name and your agent’s on each check-in.
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056961312CRM PlatformPartnering with industry-leading vendors doesn’t stop at CRMs. We are proud to include the #1 mortgage CRM platform in our toolbox–providing high-touch marketing automation, dynamic campaigns, single property sites MARKETING WITHMeum• Streamlined contact management system with multiple avenues for segmentation • management• Automated consumer and partner email campaigns• property sites• • Forms for lead capture, RSVPs and more• Personalized production dashboard• Hundreds of approved email, social media and print resources• Several third-party integrations including BombBomb, MMI, Zillow and more• Automated SMS capabilities for leads, in-process borrowers, and moreLead ManangementTo convert more of your leads to closed borrowers, we have an extensive lead journey built out inside of our CRM platform. After initial contact is made, you’re in control of the dispositioning your leads and can add them credit score, or are a hot lead that’s ready to app, we have a nurture campaign ready to go that includes relevant information and timely check-ins.MARKETING WITHMeumOur approach to marketing communication is aimed at helping each LO build and maintain lasting relationships important loan status updates in the form of automated email and video campaigns.Shuttle Around In-Process Communication receive concise updates, tips and reminders all while providing reassurance of our around-the-clock availability to support their unique loan needs.DocumentationProcessingUnderwritingAppraisal orderedConditional ApprovalClear to CloseInitial CD ReleaseCongratulations!Shuttle Around Post-Close CommunicationBuilding and maintaining lasting relationships requires intentional communication. Once a purchase loan closes, borrowers and co-borrowers will receive a custom address stamper as well as be auto-enrolled onto a 5-year post-closing campaign, showing your borrower that we keep them top of mind even after the initial transaction.Post-close, the homeowner will hear from us over 30 times throughout the next 5 years. ouchpoints will include relevant, general, lifestyle and seasonal subjects - including your face and name and your agent’s on each check-in.
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056961514SHOOTf theOur convictions toward underwriting are to produce common sense and solution-oriented results while achieving consistency and predictability wherever possible. The result? Swiftly moving your agents and clients through the loan process with minimal delays or headaches. calendar, complete with originating, processing, underwriting and closing SLA’s. We maintain a strong model by managing to a 30-day close but we grow by being able to consistently close in 12-15 days. EMPOWEREDOPERATIONSOur “On Time and As Agreed” commitments to our borrowers and referral partners:Assigned underwriting teams give you the ability to pick up the phone and reach out to your designated underwriter at any time, making a 2-week problem anywhere else, a 20-minute solution here at InterLinc. Reduced layers and underwriting accessibility is key to helping you grab more business and close more deals.eClose and Pre-FundingSaving time and avoiding delays at the closing table is what we do. We utilize SLIM Close, our online closing technology, to deliver faster, more accurate, seamless closing transactions. All in a few short steps, borrowers can review their entire loan package online and eSign many of their closing documents.to the closing agent no later than 10 AM on the day of funding.
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056961514SHOOTf theOur convictions toward underwriting are to produce common sense and solution-oriented results while achieving consistency and predictability wherever possible. The result? Swiftly moving your agents and clients through the loan process with minimal delays or headaches. calendar, complete with originating, processing, underwriting and closing SLA’s. We maintain a strong model by managing to a 30-day close but we grow by being able to consistently close in 12-15 days. EMPOWEREDOPERATIONSOur “On Time and As Agreed” commitments to our borrowers and referral partners:Assigned underwriting teams give you the ability to pick up the phone and reach out to your designated underwriter at any time, making a 2-week problem anywhere else, a 20-minute solution here at InterLinc. Reduced layers and underwriting accessibility is key to helping you grab more business and close more deals.eClose and Pre-FundingSaving time and avoiding delays at the closing table is what we do. We utilize SLIM Close, our online closing technology, to deliver faster, more accurate, seamless closing transactions. All in a few short steps, borrowers can review their entire loan package online and eSign many of their closing documents.to the closing agent no later than 10 AM on the day of funding.
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056961716______________LO SETS CUSTOMER EXPECTATIONSLO TAKESLOAN APPSETUP & PROCESSING YEAR TO DATE AVERAGE2.40DAYS________UNDERWRITINGYEAR TO DATE AVERAGE1.68DAYSCTC(CLEAR TO CLOSE)RESULTSCLOSINGIN PROCESS UPDATESCustomized video milestone alerts for Realtors & Customers letting everyone know how the loan is progressing.SAME DAYPRE-QUALIFICATIONYear-To-Date Production• 2022 Units: 289 2023 (Q1) Units: 81• 2022 Volume: $68,918,758 2023 (Q1) Volume: $23,048,110• From Processing to Clear-to-Close: 22.44 days - Combined YTD Averages for Columbia & Charleston, SC branchesSHOOTf theBRANCHOPERATIONS__________TOTAL DAYS TO CLOSEYEAR TO DATE AVERAGE22.44Onboarding is crucial at InterLinc! We take your transition to the company very seriously and have created custom, intentional platforms to prove just that. InterLinc SEAL TeamWe believe in superior service without exception, which is the basis for our elite onboarding Team is comprised of handpicked rockstars and production experts representing Set-Up and Processing, Underwriting, Closing, Capital Markets and Marketing. Upon hire, a Branch Relationship Manager is assigned to serve as your SEAL Team liaison for a period, ensuring core onboarding needs are met. These assignees are the best of the best to whom decision-making authority is granted as you stay focused on building your brand in the marketplace.With special care and coordination between our HR, IT, Licensing, Facilities and Marketing divisions, you can also expect proactive guidance and training on all areas of the business via AN OUT-OF-THIS-WORLDOoding Expience22.44
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056961716______________LO SETS CUSTOMER EXPECTATIONSLO TAKESLOAN APPSETUP & PROCESSING YEAR TO DATE AVERAGE2.40DAYS________UNDERWRITINGYEAR TO DATE AVERAGE1.68DAYSCTC(CLEAR TO CLOSE)RESULTSCLOSINGIN PROCESS UPDATESCustomized video milestone alerts for Realtors & Customers letting everyone know how the loan is progressing.SAME DAYPRE-QUALIFICATIONYear-To-Date Production• 2022 Units: 289 2023 (Q1) Units: 81• 2022 Volume: $68,918,758 2023 (Q1) Volume: $23,048,110• From Processing to Clear-to-Close: 22.44 days - Combined YTD Averages for Columbia & Charleston, SC branchesSHOOTf theBRANCHOPERATIONS__________TOTAL DAYS TO CLOSEYEAR TO DATE AVERAGE22.44Onboarding is crucial at InterLinc! We take your transition to the company very seriously and have created custom, intentional platforms to prove just that. InterLinc SEAL TeamWe believe in superior service without exception, which is the basis for our elite onboarding Team is comprised of handpicked rockstars and production experts representing Set-Up and Processing, Underwriting, Closing, Capital Markets and Marketing. Upon hire, a Branch Relationship Manager is assigned to serve as your SEAL Team liaison for a period, ensuring core onboarding needs are met. These assignees are the best of the best to whom decision-making authority is granted as you stay focused on building your brand in the marketplace.With special care and coordination between our HR, IT, Licensing, Facilities and Marketing divisions, you can also expect proactive guidance and training on all areas of the business via AN OUT-OF-THIS-WORLDOoding Expience22.44
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056961918At InterLinc South Carolina, we take training and onboarding very seriously. First impressions are long lasting and that is why we ensure each new team member has access to the Corporate Seal Team. This mean you have access to seasoned pros who will walk long side that is extremely active for quick questions and advice. Community Service• eligible 501(c)(3) status organizations across the country401k• month after 90 days of employment. Employees have the ability to opt out, increase or decrease their contribution at any time. Medical, Dental & Vision• following 30 days of employmentMedical Plans• • • Benefsresources is available to all full-time associates.Bran
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056961918At InterLinc South Carolina, we take training and onboarding very seriously. First impressions are long lasting and that is why we ensure each new team member has access to the Corporate Seal Team. This mean you have access to seasoned pros who will walk long side that is extremely active for quick questions and advice. Community Service• eligible 501(c)(3) status organizations across the country401k• month after 90 days of employment. Employees have the ability to opt out, increase or decrease their contribution at any time. Medical, Dental & Vision• following 30 days of employmentMedical Plans• • • Benefsresources is available to all full-time associates.Bran
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056962120Health Advocate• A virtual medical service that connects you with experienced personal health advocates• Locates doctors for you and resolves medical claims• 100% covered for all employeesDisability Insurance• 100% company paid• • Life Insurance• 100% company paid• • Additional Voluntary Life Insurance Supplemental Insurance Selections• Critical Illness Insurance• Accident Insurance• Hospital Indemnity Insurance• Identity Theft Insurance• Legal Assistance Program• Pet Insurance Employee Assistance Program• 5 free consultations for issues for the following areas:- Financial services- Childcare & eldercare assistance- Legal services- IT theft- Counseling for marriage, stress and anxiety, health and wellness concerns• 100% covered for all employees and Home Mortgage Discounts• All lender associated fees waived for any home loan an associate obtains with InterLincSHOOTf theINTERSTELLAR CREWCULTURE & COMMUNITYAnnual RallyEvery year we host an all-company event in our corporate hometown, Houston, TX, to celebrate our employee and company achievements together. In addition to celebrating the previous year’s accomplishments, it is at this event where we cast vision for the coming year.Circle of Excellence Awards TripWork Hard. Play Harder. Our top achievers drive our progress. To celebrate their performance for the year, guest, to a luxury destination.Reach our qualications to earn a place on our next trip! • Branch Managers – $50M in branch volume • Loan Originators – Top 30 that have at least $18M in volume or at least 120 unitsProduction SummitThe Annual Production Summit is a production-exclusive event, held mid-year, created to innovate, motivate, & elevate our loan originators. HieronicaEstablished in 2011, the Hieronica Council is a diverse group of production team members chosen to voice and vision. This distinguished group of men and women strategize on how to improve our performance in all areas of the business.Minimum Qualications: • Branch Managers: branch production > $50M• Loan Originators: personal production > $30M* Only 2 new candidates considered annually
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056962120Health Advocate• A virtual medical service that connects you with experienced personal health advocates• Locates doctors for you and resolves medical claims• 100% covered for all employeesDisability Insurance• 100% company paid• • Life Insurance• 100% company paid• • Additional Voluntary Life Insurance Supplemental Insurance Selections• Critical Illness Insurance• Accident Insurance• Hospital Indemnity Insurance• Identity Theft Insurance• Legal Assistance Program• Pet Insurance Employee Assistance Program• 5 free consultations for issues for the following areas:- Financial services- Childcare & eldercare assistance- Legal services- IT theft- Counseling for marriage, stress and anxiety, health and wellness concerns• 100% covered for all employees and Home Mortgage Discounts• All lender associated fees waived for any home loan an associate obtains with InterLincSHOOTf theINTERSTELLAR CREWCULTURE & COMMUNITYAnnual RallyEvery year we host an all-company event in our corporate hometown, Houston, TX, to celebrate our employee and company achievements together. In addition to celebrating the previous year’s accomplishments, it is at this event where we cast vision for the coming year.Circle of Excellence Awards TripWork Hard. Play Harder. Our top achievers drive our progress. To celebrate their performance for the year, guest, to a luxury destination.Reach our qualications to earn a place on our next trip! • Branch Managers – $50M in branch volume • Loan Originators – Top 30 that have at least $18M in volume or at least 120 unitsProduction SummitThe Annual Production Summit is a production-exclusive event, held mid-year, created to innovate, motivate, & elevate our loan originators. HieronicaEstablished in 2011, the Hieronica Council is a diverse group of production team members chosen to voice and vision. This distinguished group of men and women strategize on how to improve our performance in all areas of the business.Minimum Qualications: • Branch Managers: branch production > $50M• Loan Originators: personal production > $30M* Only 2 new candidates considered annually
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056962322BranCULTUREGiving back to those we serve and those that serve us is extremely important. Our branch enjoys hosting events such as golf tournaments, sponsor the local little league teams, we have donated money to hep fund the Ungandan Water Missions, we also sponsor local school events. This allows us to enjoy invaluable time alongside our referral partners and clients. We describe our culture often by saying “WIT”. Whatever it takes, we come together as a team to get it done. The InterLinc Family Foundation was founded in 2012 with a heart to serve and improve the over 60 organizations have received support.We are committed to creating change in the communities in which we live and work. Through the generous gifts we have received from employee donors throughout the year coupled with our annual corporate match, InterLinc has been able to make a lasting impact in many lives. Our desire is to see lives changed and aim for nothing less. Visit InterLincFamilyFoundation.org to learn more.INTERLINCFAMILY FOUNDATION“Crushers” Core ValuesCrush it: we are committed to excellence and embrace changeCommunication: We seek to understand and communicate clearlyRespect: We respect the thoughts and time of those around usIntegrity: We always choose to do the right thingLeadership: we seek to edify, motivate, and inspire othersHumble: we are grateful and check our egos at the doorOwn it: We seek solutions and are accountable for our actionsWell balanced: with our commitments and our temperamentsProactive: We innovate and constantly improveUnited: we have fun, encourage and celebrate the journey
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056962322BranCULTUREGiving back to those we serve and those that serve us is extremely important. Our branch enjoys hosting events such as golf tournaments, sponsor the local little league teams, we have donated money to hep fund the Ungandan Water Missions, we also sponsor local school events. This allows us to enjoy invaluable time alongside our referral partners and clients. We describe our culture often by saying “WIT”. Whatever it takes, we come together as a team to get it done. The InterLinc Family Foundation was founded in 2012 with a heart to serve and improve the over 60 organizations have received support.We are committed to creating change in the communities in which we live and work. Through the generous gifts we have received from employee donors throughout the year coupled with our annual corporate match, InterLinc has been able to make a lasting impact in many lives. Our desire is to see lives changed and aim for nothing less. Visit InterLincFamilyFoundation.org to learn more.INTERLINCFAMILY FOUNDATION“Crushers” Core ValuesCrush it: we are committed to excellence and embrace changeCommunication: We seek to understand and communicate clearlyRespect: We respect the thoughts and time of those around usIntegrity: We always choose to do the right thingLeadership: we seek to edify, motivate, and inspire othersHumble: we are grateful and check our egos at the doorOwn it: We seek solutions and are accountable for our actionsWell balanced: with our commitments and our temperamentsProactive: We innovate and constantly improveUnited: we have fun, encourage and celebrate the journey
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056962524BranTESTIMONIALSAgent Testimonials“InterLinc and its team sets-the-bar for mortgage lenders. They have an impeccable team who treats my clients like they are the most important client. This is how I get deals done! The support with Stephen and InterLinc are beyond what a traditional lender will do for you. I am proud to call Stephen a supporting member of the “Buy from Ry Team.” We value his knowledge and his team knows how important it is for my agents who want to get deals done! InterLinc is the best of the best.”R. McHugh, Realtor®Employee Testimonials“Being part of InterLinc South Carolina allows me to work in a team environment and to also have access to the most successful us up to date on what’s happening in our market and the industry as a whole, and that the team and group activities that we frequently do make it a very fun place to work”Daniel Plyler, Loan OriginatorSHOOTf theHaving experienced exponential growth over recent years, InterLinc has no intention of slowing down anytime soon. From 4 employees in 2004 to just under 400 today, we’ve continued to expand our footprint, leveraging the right opportunities to compete in new markets.By focusing on excellent customer communication, service without exception, and our promise of an “On Time and As Agreed” loan process, InterLinc has traversed tumultuous seasons throughout our industry and company’s history with great success. Heavily purchased-oriented, InterLinc’s business model and focus remains steadfast on long-term, sustainable growth. Even amidst one of in 2020 and an 82% mix in 2021 by keeping our builder and Realtor relationships top priority. “The vision is aggressive, sustainable growth while remaining committed to upholding our company we are well on our way to doing just that.”- Gene Thompson, President and CEOON THE HORIZONTitle Company Testimonials“One of the hardest parts of a closing is communication with Lenders. When there is an issue that needs to be addressed quickly or discussed outside of an email, most lenders answer with an answering machine. That is not the case with InterLinc. When I call, someone answers. Not only am I able to rely on speaking with someone but Interlinc is quick to address any issue that I am calling about. With so many moving parts in a closing, communication is key and I can always rely on InterLinc to respond quickly.”C. Fitchett, Southeastern Title Company“ borrowers anxiety and adds a personal touch to the closing experience. One experience with InterLinc that stands out is when Marilyn went above and beyond in communicating with another lender to get our closing to the table after 3+ weeks of delays, she made sure everyone knew what was going on and was very helpful with the situation. ”Andrea, Southeastern Title Company
InterLinc Mortgage Services, LLC. NMLS# 205696 InterLinc Mortgage Services, LLC. NMLS# 2056962524BranTESTIMONIALSAgent Testimonials“InterLinc and its team sets-the-bar for mortgage lenders. They have an impeccable team who treats my clients like they are the most important client. This is how I get deals done! The support with Stephen and InterLinc are beyond what a traditional lender will do for you. I am proud to call Stephen a supporting member of the “Buy from Ry Team.” We value his knowledge and his team knows how important it is for my agents who want to get deals done! InterLinc is the best of the best.”R. McHugh, Realtor®Employee Testimonials“Being part of InterLinc South Carolina allows me to work in a team environment and to also have access to the most successful us up to date on what’s happening in our market and the industry as a whole, and that the team and group activities that we frequently do make it a very fun place to work”Daniel Plyler, Loan OriginatorSHOOTf theHaving experienced exponential growth over recent years, InterLinc has no intention of slowing down anytime soon. From 4 employees in 2004 to just under 400 today, we’ve continued to expand our footprint, leveraging the right opportunities to compete in new markets.By focusing on excellent customer communication, service without exception, and our promise of an “On Time and As Agreed” loan process, InterLinc has traversed tumultuous seasons throughout our industry and company’s history with great success. Heavily purchased-oriented, InterLinc’s business model and focus remains steadfast on long-term, sustainable growth. Even amidst one of in 2020 and an 82% mix in 2021 by keeping our builder and Realtor relationships top priority. “The vision is aggressive, sustainable growth while remaining committed to upholding our company we are well on our way to doing just that.”- Gene Thompson, President and CEOON THE HORIZONTitle Company Testimonials“One of the hardest parts of a closing is communication with Lenders. When there is an issue that needs to be addressed quickly or discussed outside of an email, most lenders answer with an answering machine. That is not the case with InterLinc. When I call, someone answers. Not only am I able to rely on speaking with someone but Interlinc is quick to address any issue that I am calling about. With so many moving parts in a closing, communication is key and I can always rely on InterLinc to respond quickly.”C. Fitchett, Southeastern Title Company“ borrowers anxiety and adds a personal touch to the closing experience. One experience with InterLinc that stands out is when Marilyn went above and beyond in communicating with another lender to get our closing to the table after 3+ weeks of delays, she made sure everyone knew what was going on and was very helpful with the situation. ”Andrea, Southeastern Title Company
InterLinc Mortgage Services, LLC. NMLS# 20569626Your Next Career Move Shouldn’t be Rocket Science. This is just the beginning. If you’d like to take your business and quality of work to their highest potential, reach out to us with any questions or to schedule a call. We look forward to welcoming others like yourself along our journey.CONTACT USJoinInterLinc.comInterLincMortgage.comInterLincMortgage.com/north-charlestonInterLincMortgage.com/columbiaInterLincMortgage.com/rock-hillInterLincFamilyFoundation.orgLinkedin.com/Company/InterLincMortgageFacebook.com/InterLincMortgageFacebook.com/interlincnorthcharlestonFacebook.com/interlincrockhillFacebook.com/interlinccolumbiaInstagram.com/InterLincMortgageterms and conditions are subject to change without notice. Rates may not be available at time of application. All loans are subject to credit approval. Not all loans or products are available in all states. Arizona Mortgage Banker Licensee – License #1002737. For a list of state licenses and licensing information, please www.NMLSconsumeraccess.org CHARLESTON, SC5401 Netherby LaneSuite 301North Charleston, SC 29420Branch NMLS# 2070660www.InterLincMortgage.comCOLUMBIA, SC1320 Main StreetSuite 300Columbia, SC 29201Branch NMLS# 2268134ROCK HILL, SC1658 Cranium DriveSuite 103Rock Hill, SC 29732Branch NMLS# 2124409