The Platinum Hotel and Spa · 211 E. Flamingo Road #913 · Las Vegas, NV 89169 · (702) 365-5000
. . . . . .Welcome to the Idyllic Suite . . . . . . Hello, I’m Sandra, and I am thrilled to have you as my guest. I hope youhave a truly unforgettable stay in Las Vegas. Whether you're here to relax,explore, conduct business, or experience all the city offers, my suite is theperfect retreat for your getaway. Take a deep breath, unwind, and make yourself at home. I’ve preparedevery detail to ensure your comfort and convenience, and I’m here to helpmake your stay as enjoyable as possible. Here’s wishing you a wonderful time in the entertainment capital of theworld. Enjoy every moment of your stay and should you need anything, don’thesitate to reach out! Your Host,
House Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Check-out Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Quiet Hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Smoking Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Pet Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trash Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Damage Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Your Essentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Housekeeping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Sofa Bed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Bedroom Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . In-Suite Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Security Safe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Televisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coffee Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Microwave Oven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Washer and Dryer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dishwasher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fire Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . First Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Local Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grocery Delivery Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grocery / Supply Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Restaurant / Food Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specialty Service Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cable Channel Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4444444566778899999999101010101111121516Contents
House RulesCheck-out Time11:00 am (strictly enforced unless explicitly agreed otherwise). Ikindly request that you check out promptly by 11:00 am, allowingtime to prepare your room for my next guests. If your plans change and you require a late check-out, I may be able toaccommodate you for a small additional fee. Contact me via yourreservation app or call (702) 483-8414 and I’ll do my best to arrange it. Quiet Hours10:00 pm – 8:00 amParties or large gatherings are not permitted. Smoking RulesSmoking is strictly prohibited inside the suite or on the balcony. If youare caught smoking, a fine of $500 will be imposed by The PlatinumHotel. The designated smoking area is located outside on the first floor,between the hotel lobby and the parking garage. Pet PolicyNo pets are allowed inside the suite. Trash DisposalIf you want to dispose of your trash, a large trash bin is located outsideon the first floor to the left of the parking garage. Otherwise, upondeparture, you can leave the trash inside the suite, either inside thetrash can or tied up in the plastic trash bag. Please do not put trashoutside the door in the hallway. Damage PolicyI kindly ask that you respect my property during your stay. Please beaware that you will be responsible for covering the costs of anydamages to the suite or its furnishings. Thank you for your understanding and cooperation.4
Your Essentials The Idyllic Suite is a privately owned and operated condo, so ThePlatinum Hotel does not provide or replenish supplies. I have anticipated your needs and for your convenience, I haveprovided the following essentials:Towels - 6 bath, 4 hand, and 4 faceBody Wash, Shampoo, and ConditionerDishwashing Detergent PacketsLaundry Detergent PacketsToilet PaperPaper TowelA variety of Coffee, Tea, Sugar and CreamerIron and Ironing BoardBlow DryerClothes HamperNote: I do not typically provide kitchen or dish towels but if it’s a“must”, contact me and I will try to accommodate your request.If you have any questions or need anything, please contact me viayour reservation app or call (702) 483-8414. 5
Housekeeping The Idyllic Suite is a privately owned and operated condo, so ThePlatinum Hotel does not offer daily housekeeping. Your cleaningfee covers the departure cleaning after you check out.If you require additional housekeeping, I provide the followingoptions:There is a complimentary room refresh for stays of 4+ nights(available only if the housekeeping staff is on-site), includingtrash pickup, bed making, and counter wiping.Additional room refreshes and amenity refills are available foran extra fee.In-stay cleaning, which includes amenity refills and 4 extratowel sets, is also available for an extra fee.If you have any questions or need anything, please contact me viayour reservation app or call (702) 483-8414. Wi-Fi The Platinum Hotel offers free Wi-Fi for unlimited devices. Network: Platinum_HotelPassword: Cactus20 If you have problems connecting to the Wi-Fi, please contact thehotel’s Front Desk. 6
Sofa Bed The sofa bed is queen-sized and pulls out from the bottom.Linens for the sofa bed are located on the shelf in thebedroom closet.There are two additional pillows on the bed in the bedroom. Bedroom LightingThe bedroom has two bedside lamps that are operated by touch. The lamps have 3 settings. Tap once to turn the light on, tap againto brighten, and tap a third time for the brightest setting. 7
Security Safe The safe is located in the bedroom closet. To set a guest passcode, followthe steps below.Step 1 - When the door to the safe is unlocked, enter the guestpasscode you want to set.Step 2 - Then press the # button (just press one time) and release, thescreen will display “CLOSED”, and the guest passcode will be setsuccessfully. Step 3 - Enter the guest passcode and the screen will display “OPENED”and the safe door will be opened, at which point the guest passcode youjust set is no longer valid.Step 4 - If you want to lock the safe door, just repeat Steps 1 and 2.Your guest passcode can be a minimum of 4 and a maximum of 6digits. Two keys cannot be pressed simultaneously. Programming a new guest passcode will overwrite your previouspasscode.If you forget your safe passcode, please contact me via your reservationapp or call (702) 483-8414.In-Suite Games For your entertainment, I have provided you with a deck of cards,a Chess set, a Checkers set, and a box of Dominos. I kindly ask, that if you use any of these items, please return themto their original box so that the next guest can enjoy them as well. 8
Appliances TelevisionsYou’ll find a TV remote for each TV. The remotes are labeled andprogrammed for each specific TV. Air ConditioningThe thermostat is located on the wall by the entry of thebedroom door. Adjust the temperature using the arrow buttonsbeside the display screen. It can get extremely hot in Las Vegas, soduring the summer months, please keep your patio door closedto ensure the suite remains cool.Coffee MachineHelp yourself to the coffee pods and tea stored in the coffee barbeside the coffee machine. Optionally, a drip coffee machine isstored in the lower kitchen cabinet.Microwave OvenWhen microwaving food, I kindly ask that you use the food coverI’ve provided to prevent food from splattering inside themicrowave.Washer and DryerA small capacity washer/dryer is located in the closet across fromthe kitchen. You are welcome to use it during your stay. DishwasherEnsure the dishwasher is full before starting it. You’ll finddishwashing detergent in the cabinet under the sink. Please donot put plastic items in the dishwasher (e.g. plastic plates, cups,or cutlery).FireplaceThe fireplace is an electrical appliance that cannot heat the entireunit. However, it does contribute to the ambiance of the suite.The switch is on the wall underneath the thermostat.9
Safety Information Fire SafetyA fire extinguisher is located in the cabinet underneath thekitchen sink.First AidA small first aid kit is located in the cabinet above the microwave.You are welcome to use what you need, but please do not removeit from the suite.Local Emergency NumbersPolice and Fire: Dial 911Non-Emergency: Dial 311Las Vegas Metropolitan Police Department GeneralInformation (702) 828-3111Nearest Hospitals Nearest PharmaciesUniversity Medical Center Walgreens1800 West Charleston Blvd 3717 South Las Vegas Blvd(702) 383-2000 (702) 262-0635Sunrise Hospital & Medical Center Walgreens 3186 South Maryland Parkway 3645 South Las Vegas Blvd(702) 961-5000 (702) 474-4089Valley Hospital CVS620 Shadow Lane 3645 South Las Vegas Blvd(702) 388-4000 (702) 474-408910
Grocery Delivery OptionsIf you order food or groceries for delivery, please note that ALLorders will be delivered downstairs, to the front desk, and notdirectly to the suite.Grocery / Supply OptionsVon’s Grocery 1131 E Tropicana Ave.(702) 798-8697 AM PM Convenience Store (24hours)209 E Flamingo Rd(702) 731-3842Albertson’s Grocery1300 E Flamingo Rd(702) 733-2947 Target4001 S Maryland Pkwy(702) 732-221811
Restaurant / Food OptionsLocated in The Platinum Hotel:Kil@wat Restaurant (5th Floor) STIR Lounge (1st Floor) Room Service - Dial Ext. 3107 Guest Market Place (1st Floor) Serves water, soda, snacks, ice cream and moreLotus of Siam - Flamingo RoadNorthern Thai specialties plated in a polished venue that has chicdecor & a full bar.Service options: Reservations required · Serves vegan dishes · Haskids' menuAddress: 620 E Flamingo Rd, Las Vegas, NV 89119Phone: (702) 735-3033Reservations: opentable.com Mi Ranchito Restaurant Casual restaurant preparing Mexican fare such as seafood andmolcajete, plus margaritas.Service options: Serves great cocktails · Highchairs availableAddress: 2600 E Flamingo Rd, Las Vegas, NV 89121Phone: (702) 445-6834 Lo-Lo's Chicken & WafflesLaid-back restaurant fixing up fried chicken & soul foodaccompanied by hearty sides.Service options: Serves happy hour food · Good for watching sports· Has Wi-FiAddress: 325 Hughes Center Dr, Las Vegas, NV 89169Phone: (702) 483-4311Menu: loloschickenandwaffles.com12
Restaurant / Food OptionsMarilyn's CafeCasual restaurant doling out breakfast & American comfort food Service options: Serves happy hour food · Serves great cocktails ·Has Wi-FiLocated in: Tuscany Suites & CasinoAddress: 255 E Flamingo Rd, Las Vegas, NV 89169Phone: (702) 893-8933Menu: places.singleplatform.com Buca di Beppo Italian RestaurantChain serving family-style Italian fare in a kitschy setting featuringred-&-white tablecloths.Service options: Has outdoor seating · Serves vegetarian dishes ·Has Wi-FiAddress: 412 E Flamingo Rd, Las Vegas, NV 89169Phone: (702) 866-2867Menu: dineatbuca.comReservations: dineatbuca.com, opentable.com Bahama BreezeLaid-back chain eatery featuring Caribbean entrees & tropicalcocktails amid beachy decor.Service options: Serves happy hour food · Has fireplace · Servesvegetarian dishesLocated in: Hughes CenterAddress: 375 Hughes Center Dr, Las Vegas, NV 89169Phone: (702) 731-3252Menu: bahamabreeze.comReservations: bahamabreeze.com 13
Restaurant / Food OptionsJjanga Sushi & Oyster BarStraightforward eatery offering sushi roll staples, plus sushiburritos, skewers & hot stone plates.Service options: Has all you can eat · Has outdoor seating · Servesvegetarian dishesAddress: 280 E Flamingo Rd Ste C, Las Vegas, NV 89169Phone: (702) 476-9774Menu: fooddiscoveryapp.comThe Good PlateContemporary, airy stop at the Westin Las Vegas servingAmerican fare for breakfast, lunch & dinner.Service options: Serves happy hour food · Serves great cocktails ·Serves vegetarian dishesLocated in: The Westin Las Vegas Hotel & SpaAddress: 160 E Flamingo Rd, Las Vegas, NV 89109Phone: (702) 836-590014
Specialty Service OptionsHair Salon/ MakeupK. Morris Co Hair StudioKimberly Morris, MasterStylist/Colorist6201 Dean Martin Dr(725) 298-1722Fairytale Hair and Makeup3739 Las Vegas Blvd(877) 324-7977Barber ShopShon Lawhon Barber3355 S Las Vegas Blvd Ste 1159(702) 528-0183Kutz Barbershop5115 Dean Martin Dr. Ste 101-A (702) 249-7515Nail Shop24/7 Posh Nails Lounge 280 E Flamingo Rd(702) 207-3528Dry Cleaning Pickup and DeliveryExpress Laundry Services(702) 927-1778Personal ChefSabor ChefsPersonal Chef Experience ChefGino@saborchefs.comwww.saborchefs.com(725) 294-715115
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