Return to flip book view

Home for Good: 2023 Impact Report

Page 1

FOR GOODHOMEFRIENDSHIP SHELTER

Page 2

DID YOU KNOW?Over the past three years, Friendship Shelter’s progress has included...NEW UNITS IN OUR HOUSING DEVELOPMENTPIPELINE35HOUSING PLACEMENTS ACROSS OURREGION245TENANTS WHO RECEIVE HOUSINGSTABILIZATION SERVICES FROM OUR STAFF232CURRENT STAFF MEMBERS, OF WHICH 85%PROVIDE DIRECT CLIENT SERVICES109WE’RE SO PROUD OF HOW FAR WE’VE COME, BUT THERE ARE NEW CHALLENGES ON THE HORIZON.In an already expensive housing market, we anticipate ourcost to house a person will increase due to rising rentsand our committment to increasing wages for our frontlineworkers. The end of COVID relief funding means fewer housingvouchers for clients needing assistance, making it moredifficult for our team to identify appropriate housingsolutions.In south Orange County, with little available housinginventory, our team works harder and longer to findhousing solutions for our clients.Your support of Friendship Shelter means more today thanever before. Our newest initiative Home for Goodaddresses these challenges while making sure our currenthousing tenants stay safe and stable in their homes.

Page 3

OUR PROGRAMS AT A GLANCE* PERMANENT HOUSINGSHELTEROur Housing team works with more than 200 individuals who haveexperienced homelessness and are now living in their permanenthomes. We operate Rapid Re-Housing, Housing with Vouchers, andPermanent Supportive Housing. We operate the ASL Emergency Shelter and the flagship BridgeHousing Program, both in Laguna Beach. At each, we help everyperson who walks through our doors move out of homelessness andinto permanent housing.PEOPLE NEWLYHOUSED IN 202383 97%CLIENTS RETAINEDTHEIR HOUSINGPEOPLE MOVED INTO HOUSINGPEOPLE SERVEDIN OUR SHELTERS18251OUTREACHOur team has engaged more than 1,000 people to date, providingsuccessful linkages to referred services, direct submissions to theCoordinated Entry System, and housing focused case management.PEOPLE SERVEDIN OUTREACHPEOPLE MOVED INTO HOUSING29119COORDINATED ENTRY SYSTEM (CES)As the administrator of the Individual Coordinated Entry System forOrange County, our team facilitates housing match meetings,trainings, regional partner meetings, and holds office hours foradults experiencing homelessness.PEOPLE SERVEDIN CES PEOPLE MOVED INTO HOUSING9,073826*DATA FROM 1/1/2023 - 11/20/2023

Page 4

WHAT DOES IT MEAN TO BE HOME FOR GOOD?Recruit and retain professional staff while offering fair & competitivecompensation. Staffing stability buildstrust with clients, making it possible tohelp them stay safely housed,permanently ending their homelessness.Connect clients to mental andphysical health care services,including in-home visits with psychiatricnurse practitioners who create lastingrelationships with our clients, buildingtrust and delivering high-quality care. Navigate complex relationshipswith landlords and propertyowners. Friendship Shelter staff serve as key relationship managers, facilitatingin-home repairs, ensuring rent is paid ontime, identifying available housing units,and more.With your ongoing support we’re able to...Our work doesn’t end when a client gets the keys to their newhome. We’re focused on housing stability, ensuring each tenantin our program has the tools and resources they need to remainsafe and stable in their housing without a return to homelessness.

Page 5

91% of current clients said they are highly orvery highly satisfied with the services theyreceive in a Friendship Shelter program.“The phone calls to touch base with me really let meknow that I am more than just a number. I feel like[staff] truly cares about me and my well being.”“I had a horrible year...when I got here it was like I wasat home. I say this is home.”WHAT OUR CLIENTS SAY“If it wasn't for the help of Friendship Shelter I wouldn'thave a healthy, self-paced opportunity at a successfulfuture.”90% of respondants said they receive a highor very high level of service from FriendshipShelter staff.When recently surveyed about their experiences in ourprograms, here’s what just a few of our clients had to say...

Page 6

WILL YOU JOIN US?What sets Friendship Shelter apart is our willingness to do whatever it takes to keep our clients safe and stable in their new homes. The wrap-around services we provideafter move-in are what drives our sucess. Our clients are at the heart of every decision we make. We know that ending homelessness is essential for the individual experiencing it, and also for the overallhealth of our community. Helping our clients to achievehousing stability is critical in reaching that goal. We often say that at Friendship Shelter our “secret sauce”is our people. It’s the frontline staff who show up to workeach day. It’s our clients who have shown resilience in theface of challenge and change. And it’s you – our supporters – who haven’t missed a beatin helping when we ask, giving us your vote of confidencethat we do all we can to ensure our clients are cared forwhile we work to permanently end homelessness for eachperson who walks through our doors. Please visit friendshipshelter.org/impact today whereyou’ll meet a few of the clients who have generouslyshared their personal stories and are now Home for Good. We hope you‘ll join us in welcoming even more people Home for Good in 2024.

Page 7

VISIT US ATFRIENDSHIPSHELTER.ORG/IMPACT TO MEET SOME OF OUR CLIENTS & STAFFFOLLOW US@FRIENDSHIPSHELTER ONFACEBOOK & INSTAGRAMHAVE A QUESTION?EMAIL US ATOFFICE@FRIENDSHIPSHELTER.ORGSTAY CONNECTEDSCAN HERE TO MEET SOMEOF OUR CLIENTS WHO AREHOME FOR GOOD

Page 8

Show YourSupportCLICK HERE!