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PAGE 3hellothere. - when it comes to managing teams, closing deals, and keeping clients happy, the real challenge often isn’t the product or service - it’scommunication. Sometimes, it feels like no matter how much you try to get the message across, it just doesn’t stick. And, let’s be honest, this miscommunication can cost you big time. You lose clients, team members, and - let’s not forget - precious hours of productivity. Sound familiar? I can help you change all that! My approach is built on the DISC profile, a powerful tool that shows you exactly how to communicate with different personality styles - so you can stop butting heads and start crushing it. Whether you’re nurturing existing accounts, closing new deals, or fostering collaboration within your team, you’ll be speaking each other’s language in no time. effective communication is the difference between success and missed opportunities. Let’s stop the chaos and get to work. If you’re ready to stop losingclients and revenue, let's chat about how I can serve your team’slearning and development needs. The clock’s ticking, and trustme, you don’t want to miss this!Let’s face itBut here's the good news:The truth is,
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I’m a communications and marketingexpert, entrepreneur, and all-around professional problem-solver whohelps executives and business owners stop blending in and startstanding out. With over 20 years of experience in executive-levelcommunications, I know how to cut through the fluff and get straight to what really matters: powerful, game-changingconversations.aboutme.Whether it’s with clients, colleagues, or even in your brandmessaging, I use the DISC profile to teach you how tocommunicate with clarity, confidence, and impact. It’s not just about teaching what to say - I’ll show you how to say it, so you can connect and close deals faster, build stronger relationships, and stop wasting time in conversation. If you're ready to take your communication from "meh" to "wow," I will be your go-to guide.“I thoroughly enjoyed Heather’straining sessions. The information wasnot only practical but also thought-provoking, offering valuable PAGE 5Meet Heather Lisle....Holly CaseManaging Partner, Elliott Roofingperspectives for enhancing existing relationshipsand approaching new ones. The most beneficialpart for me was seeing my team form a newperspective.”
How to Read a Roomin 30 Seconds or Less.Imagine having the ability to quickly recognize thecommunication styles of your clients and knowing exactlyhow to adapt your message to turn conversations intoopportunities for new business. This skill not only gives you a competitive edge innetworking but also helps you build rock-solidrelationships with your clients and your team. In this keynote, I’ll show you how to master the art ofquickly assessing a room, empowering you to connect withothers more effectively, foster trust, and drive meaningfulresults in every interaction.PAGE 6Build Instant Trust and Rapport: Learn how toconnect authentically with clients and colleagues bytailoring your approach to their uniquecommunication styles.Quickly Identify Communication Styles for BusinessSuccess: Discover how to assess communicationpreferences in seconds, increasing your chances ofclosing larger deals with existing clients and winningnew business opportunities.Avoid Common Communication Pitfalls: Gainstrategies to sidestep obstacles that can derail dealsand damage relationships, ensuring smoother andmore effective interactions.Learning objectives from this session include:MostRequested“Heather presented to Scheef & Stone’sannual women’s business lunch, and it wasFABULOUS! We’ve had nothing but greatcomments from our guests on herpresentation and relevant message to all whoattended.”Jane TaberPartner, Scheef & Stone, LLP
In business, what you say is important, but how you say it,and how you present yourself nonverbally, can make all thedifference. Non-verbal cues like body language, eye contact, tone, andgestures often speak louder than words, influencing howothers perceive and respond to you. This keynote exploreshow understanding and leveraging non-verbalcommunication can enhance your influence and impact in professional conversations. By integrating insights from the DISC profile, we’ll uncoverhow different communication styles interpret and leveragenon-verbal signals, giving you actionable tools to tailor yourapproach and connect more effectively with clients andcolleagues. Whether you're negotiating a deal, leading a meeting, orbuilding relationships, mastering these unspoken cues is agame-changer for business success.The Silent AdvantageKeynote PresentationsPAGE 7How Non-Verbal CuesDrive Business SuccessLearning objectives from this session include: cues on professional interactions and learn how these signals influence perceptions, trust, and decision-making.Leverage Communication Styles to Decode andAdapt to Non-Verbal Cues: Participants will learnhow different DISC communication styles interpretand express non-verbal signals, enabling them totailor their communication style to connect moreeffectively with clients and colleagues.Develop Practical Strategies to Use Non-VerbalCommunication for Influence: Participants willacquire actionable techniques to projectconfidence, build rapport, and drive betteroutcomes in business conversations by aligningtheir verbal and non-verbal messaging.Understand the Role of Non-Verbal Communicationin Business: Participants will explore the impact ofbody language, tone, gestures, and other non-verbal
“We hired Heather to facilitate our annual partner retreat, focusing onimproving our business development skills by establishing goals andways to hold each other accountable. Heather was outstanding, andour team has already seen the benefits in our business developmentefforts. We learned more about ourselves and how to communicatenot only with each other, but also with our clients and prospects. Ourteam has used several strategies we learned in the retreat, and wehave seen increased activity in business development and our onlinepresence. I highly recommend hiring Heather as a facilitator or trainer,as she uses a very engaging style, teaches others how to improve, andestablishes principles that ensure accountability.”This session explores how to use the DISCcommunication style framework to transform everydayconversations into powerful opportunities for influenceand connection. Learn to quickly identify communication styles, adaptyour approach to resonate with different personalities,and create meaningful dialogue that drives results. Whether you're leading a team, negotiating with clients,or building professional relationships, this session equipsyou with the tools to communicate with clarity, empathy,and impact.Mastering Game-ChangingConversations with the DISCProfile:PAGE 8Unlocking Influence andConnection The Art of the Close:Building Trust & DrivingResultsIntended Audience: All LevelsSession Length: 2 hoursIntended Audience: Mid-Level Managers& Senior LeadersSession Length: 4 hours Virtual = two 2-hour sessionsBrian WestManaging Partner, Forvis MazarsHouston, TXClosing conversations with confidence is a vital businessskill, yet many professionals struggle to do so withoutfeeling pushy.This session empowers managers and leaders to guideconversations toward trust-based, meaningful outcomes.Through clarity, active listening, and non-verbal strategies,participants will learn to navigate objections with empathyand achieve win-win results.By mastering trust-building and genuine connection,participants will gain the confidence to drive impactfuloutcomes in high-stakes discussions.
Decoding the Silent Signals:PAGE 9Building Connections, CreatingImpactful Content, andUnlocking OpportunitiesObjective: Unlock the full potential of LinkedInwith strategies designed to elevate yourprofessional presence and grow your network. In this session, you’ll learn how to create a standoutLinkedIn bio that showcases your expertise andattracts your ideal clients. Discover proven methods to connect meaningfullywith the right audience and build relationships thatdrive opportunities. Plus, gain insights into creatingcompelling content that keeps your profile active,engaging, and influential in your industry. Intended Audience: All LevelsSession Length: 1.5 hoursLinkedIn Mastery:Objective: This session equips participants with theability to recognize and interpret non-verbal cuesaligned with DISC styles, enabling them to Understanding Non-VerbalCommunication Through DISCIntended Audience: All LevelsSession Length: 1 hoursLeading with Impact: Unlocking the Power of Communicationto Empower Your TeamIntended Audience: Mid-Level ManagersSession Length: 1 hoursObjective: Effective leadership begins with understandingthe unique communication styles and motivators within yourteam. In this session, you’ll learn how to tailor yourcommunication style to resonate with each team member,fostering trust, collaboration, and empowerment. Discover strategies to understand what drives your team,tailor your messaging, and foster a motivating environmentwhere everyone feels valued. Mastering impactfulcommunication will help you achieve team goals whileinspiring individuals to reach their full potential.tailor their communication approach for strongerconnections, improved understanding, and greater influencein professional interactions.
ProjectobjectiveEquip the team with strategiccommunication tools to influence thosewith authority, improve relationships withkey decision-makers, and enhance theirability to navigate organizational dynamicseffectively.Client problemDISC Profile Training: Introduced the DISC framework to help team members identifytheir own communication styles and understand how to adapt to others’ styles.Influence Strategies: Provided tailored strategies for influencing and buildingrelationships with executives and other stakeholders.One-on-One Coaching: Offered personalized coaching sessions to address specificcommunication challenges and refine strategies for individual needs.Scenario-Based Learning: Used role-playing and real-life scenarios to practiceinfluence techniques and improve communication in high-stakes situations.Ongoing Support and Reinforcement: Ensured the sustainability of learning withcontinuous reinforcement and regular follow-up to ensure lasting impact.Project Solution OverviewThe team struggled with influencing decision-makers and navigating relationships at theexecutive level. They lacked the skills tocommunicate effectively with authority figuresand weren’t fully leveraging their communicationstyles to build rapport or drive outcomes.PAGE 101.2.3.4.5.This approachhelped the teamenhance theircommunication andsignificantlyimprove their abilityto influence thoseat the executivelevel.
PAGE 11100% OF TEAM MEMBERSrecommend this training and coaching toothers within the organization.100% OF TEAM MEMBERSwere either satisfied or very satisfiedwith the training and coaching sessions.100% OF TEAM MEMBERSfelt they fully understood the four DISCcommunication styles.100% OF TEAM MEMBERSfound the DISC tools and influencingstrategies highly applicable in their dailywork.100% OF TEAM MEMBERSindicated the training either improved orsignificantly improved theircommunication with colleagues andleaders.88% OF TEAM MEMBERSfelt the one-on-one coaching was eithereffective or very effective addressingtheir individual needs.100% OF TEAM MEMBERSnoticed positive changes in teamdynamics as a result of the training.100% OF TEAM MEMBERSfelt the facilitator’s knowledge and abilityto effectively convey the material wasEXCELLENT.POST-TRAINING SURVEY RESULTSCase Studyis a comprehensive coaching and training program designed to strengthenyour team’s strategic communication skills and ability to navigateorganizational politics within your leadership framework.Influence Without AuthorityIWAIWAFEEDBACKWHAT DID YOUR TEAM SAY THEYENJOYED MOST?Ongoing support really madethis a unique and stickylearning experienceConsistent reinforcementOne-on-one sessions allowedopportunity to dive deeperinto presentation prepEasily applicableLearning more about myteam and leadership stylesScenarios and role-playingLow prep for the teamweek-to-weekEngaging dialogProgram provided a commonground for communication,understanding and connectionOngoing support really madethis a unique and stickylearning experienceConsistent reinforcementOne-on-one sessions allowedopportunity to dive deeperinto presentation prepEasily applicableLearning more about myteam and leadership stylesScenarios and role-playingLow prep for the teamweek-to-weekEngaging dialogProgram provided a commonground for communication,understanding and connection
client testimonials.“We loved Heather’s presentation and truly enjoy working with her too.We sure had a ton of feedback... topics from our morning session came up for therest of our all-day meeting, and that’s the sign of success. Thank you, Heather!”Chris SnyderCorporate Director of Independent Sales, Ben E. Keith Foods“Heather Lisle was an absolute JOY to have speak at our Plano Chamber Women’s Division Luncheon. Her energy, bright spirit, and knowledge drew in the ladies’ attention in the room and we received great feedback on Heather’s topic and information she was able to give back to them that will help them in theirbusinesses when networking. We would love to have her back to speak to ourgroup again in the future!”“Heather was FABULOUS!After a long day of training, Heather brought the energy and content to our groupthat was practical, insightful, energizing and something that everyone canimplement. We loved having her at our Director training and I cannot wait for allthe activity that will come from her presentation.”Kimberly McKayRegional Managing Partner, Forvis MazarsEmily ZoogVP, Business Banking, Veritex Bank Chair, Women’s Division, Plano Chamber of CommercePAGE 12
$90DISC assessmentsare a per personflat rate, no matterhow big of a groupwe are training.Travel fee is$150/hour (outsidethe DFW area).Airfare/transportation fee varies.let‘s talknumbers.$2,000+1 - 1 1/2 hourtrainings startat $2,000.Fee based onorganization’sneeds &expectations.$3,000+$3,000to 5,0001 - 2 hour trainingsstart at $3,000.If you need morethan one training,additional 1-hourtrainings can beadded for $1,500.Travel fees are inaddition to thetraining cost, iftraveling outside ofthe DFW area.We customize the mostactionable keynotes tomatch yourorganization’s goals.These are keynotes youraudience can relate toand take-away actionsteps to implementimmediately.Travel fees are inaddition to the trainingcost, if traveling outsideof the DFW area.PAGE 13
what comesnext.DISCOVERYThe first step is to get to know you,your business and an understandingof your needs and expectations. From this call, we’ll determine whattraining or keynote is best for yourorganization.PLANNINGOnce we have a goodunderstanding of your needs, wemove on to the next phase:planning. In this phase, we develop a strategythat will guide the direction of yourkeynote or team training. You’llreceive a proposal that outlinesobjectives, deliverables, and timing. IMPLEMENTATIONAfter planning is finalized, it’s timeto implement. Depending on yourneeds, this could look like a one-time training with follow upcoaching, a keynote or a series ofworkshops. All of our packages are bespoke,so you’ll get exactly what you want,and nothing you don’t.Schedule ADiscovery CallPAGE 14
Contact mewww.heatherlisle.comHeather LisleT: 405.412.5990E: heather@heatherlisle.comLinkedIn: @heatherlislecoInstagram: @heather_lisleFacebook: @heatherlisle1