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Grace Group Proposal

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PROPOSALCORPORATE TRAVELMANAGEMENT PROGRAMW W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O MP R E P A R E D F O R :G r a c e G r o u p

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M O B I LI T Y & R E L O C A T I O N S T R A V E L M A N A G E M E N TTAG’s proven service driven solutions have been instrumental in ourdevelopment of a niche offering in mobility and relocations travelmanagement. By aligning our customer’s and our own values, ourpartnerships have gained the trust and recognition of some of the world’sbest-known brands in managing their mobility and relocations travelneeds. TAG’s mobility and relocations customers have the benefit ofaccessing TAG’s globally procured airfare, accommodation and groundtransportation rates which have generated savings of over 10% over thecourse of this year alone.To maintain market competitiveness, TAG holds an RFP with theirsuppliers every 12 months to ensure the highest quality of products andcost efficiencies are achieved for our customers. The RFP also determines the suitability of each properties capabilities tocater to customers in all demographics in terms of family size andpersonal needs.W W W .T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O M

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A B O U T U SEXPERIENCE THE IMPOSSIBLEMore than 30 years of delivering high-touch concierge travel to some of the world’s most demanding travellers has equipped us with the skills and contacts to make even the most complex requests achievable.Our relationships with airline and hotel suppliers give us access toexclusive enhanced rates, upgrades and availability - all to your benefit.What sets us apart is our ability to make the seemingly impossible, possible. W W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O M

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"We thought ourprevious travelpartner was gooduntil we tried TAG.From the day-to-day service to thesenior levelsupport, TAG is onanother level."Matthew GilbertAssistant to CEOW W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O M

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DEDICATED SERVICE AND MARKET LEADING TECHNOLOGYOur customers benefit from the ability to customise a solution to best suit their business needs. We combine a dedicated travel team with a fully customisabile online booking portal to manage all aspects of a travel program 24/7, 365 days a year. Consolidate all travel through TAG to greater leverage localand globally procured rates, both inbound and outbound.1Streamline processes via the Zeno Online Booking Tool - saving you time and money (see page 6).2Mitigate risk, provide a duty of care and enable 100% visibility via TAGSafeguard+ (see page 8).3Consolidate your corporate, events and private travel with TAG as a single provider (see page 10).4Provide award-winning service backed by years of successful relationships (see what people are saying on page 9).5W W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O MO U R C O M M I T M E N T T O Y O U

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FAST AND EASY ONLINE BOOKING ZENO BY SERKOIntuitive, easy-to-use interface offers the familiar experience of booking on airlineor leisure travel sitesRapid booking removes friction and clicks to enable a booking to be completed inunder 2 minutesArtificial intelligence gets to know traveller preferences and personalisessuggested itinerary recommendations and information displaysConversational interface asks “Where would you like to go?” instead of filling outform fieldsInnovative single-screen search for all travel components including air, hotel, carand transfers Rich content helps travellers make informed decisions; ”no more googling” reducesproductivity lossW W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O MO U R T E C H N O L O G Y

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Real-time visibilityData accuracyExportable dataConfigurableScheduled reportingBUSINESS INTELLIGENCE REPORTING, VISIBILITY AND FORESIGHTTAG ANALYTICS+Gain insights over your travel program and develop a travel policy to help achieveyour goals. TAG's bespoke capabilities in BI Data Visualisation will help you create a best-in-class travel program. W W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O MO U R T E C H N O L O G Y

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Automate risk alerts (see example below)Assess risk in advanceEnsure duty of careTraveller tracking – notification of any impacted travellersConfigurable dashboard TRAVEL RISK MANAGEMENT TAG SAFEGUARD+Now more than ever, employers need to factor in a “duty of care” to their employees when they travel for business.Introducing TAGSafeguard+ allows companies to stay ahead of any disruptions brought about via global pandemics, terrorism or any other world events. Our customers can plan ahead and book their travel with confidence. W W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O MO U R T E C H N O L O G Y

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TAG has looked after travel for Business Models Inc. for three years. The level of care and professionalism demonstrated when managing these very important requirements for our business is second to none.TAG's focus on the quality of its customer experience sets it apart from the otherproviders in the market. As our single trusted provider to manage this area ofexpenditure, we have confidence in TAG working both in and on our business,providing our project leaders, and our clients where needed, visibility on costallocations and savings potential.TAG offers a seamless and often surprising customer experience. Going above and beyond when it matters most. Ensuring our team of consultants are always where we need to be, on time, and in style. Helping us deliver a first-class experience when we are designing and delivering work for our clients.The knowledge and experience shown by TAG has meant that we have, and continue to enjoy, an excellent, positive working experience – which enhances the service we can provide to our clients.TAG provides us with the highest levels of service regarding our corporate travel arrangements. Their attention to detail is second to none. They are absolute experts at getting us out of challenging situations.W W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O MW H A T P E O P L E A R E S A Y I N G

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TAG’s private travel division, an exclusive add-on service that is only available for our active clients, provides luxury travel holidays and experiences with full concierge services. We create bespoke escapes for high- net-worth individuals, celebrities, and VIPs – providing personal service down to the smallest detail.Creating memories and realconnections with your audience iskey to a remarkable event. Weanticipate your needs and work withyou to deliver unforgettable, curatedexperiences.Conferences, Tradeshows& ExhibitionsIncentive Programs& TripsSpecial Events, ProductLaunches, Galas & Award ShowsIndustry Study ToursGroup Travel (Flights, Accommodation & Logistics)W W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O MP R I V A T E T R A V E LE V E N T S

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ELEMENT OFSERVICESAVINGSPOSSIBILITYQUANTIFIABLESAVINGSSAVINGSESTIMATEOnline Bookings using aCorporate OnlineBooking Tool (OBT)By using Zeno’sconfigurable approvalprocess for domestictransactions, Grace cansave up to 2-5% of theirtotal domestic travelspend from combinedsavings on airfares andbest rate availableaccommodationbookings Minimum savings of 2%calculated on domesticair with 80% adoption ofthe online platform.$8,357Strategic advice via yourdedicated AccountManager to optimiseyour savings potentialvia your airline programsand refining a Best Fareof Day (BFOD) policy By analysing yourcurrent buyingbehaviours and usingTAG’s analyticalreporting metrics, Gracecould save a significantamount of money inconsultation with ourAccount ManagerEstimated savings of 5%on domestic bookings $33,795TAG’s Hotel ProgramUtilising TAG’s multi-channel discountedhotel program whenbookingaccommodation options Minimum 7% savingswhen domestic andinternational hotels arebooked using TAG’sCorporate,Entertainment andVirtuoso rates$25,802TAG’s Air Program.Access to TAG’s GlobalfaresAccess to TAG’spreferred supplier dealsMinimum 5% ofinternational air spend$2,879E-ticket tracking Track unused e-tickets 1% of total air spend$4,744Total SavingsRebate on AccommodationTotal Financial Benefit$75,577$12,901$88,478W W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O MCO S T A N A L Y SIS*The above savings estimations are based on travel expenditure data provided by Grace Group, using existing TAG savings report benchmarks.

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TRAVEL TYPETOTAL EXPENDITUREAir – International$56,575Air – Domestic $417,871Hotel – International and Domestic$258,029Car Hire$91,283Management Fee @ 4.5% $37,050Total Travel ExpenditureTotal Including FeesLess Savings$823,333$860,383$771,383W W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O MTR A V E L S P E ND

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tagtravelgroup tagtravelgroup tag-group.comWhere impossible becomes possibleThank you for considering TAG to support your corporatetravel needs. Rest assured, our talented team of expertswill go out of their way to provide the exclusive servicethat you deserve. John GianquittoFounder & PresidentJohnGianquittoW W W . T A G - G R O U P . C O MB R E T T . T H O M S O N @ T A G - G R O U P . C O M