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STRONG1978ESTDMET HEGODIN & CMAN TEMOur team of professionals come from every corner of the association management industry, but one thing they all have in common is a commitment to your satisfaction. Every single employee at Goodwin & Company is trained to handle challenges with honesty and integrity, because that’s what you deserve, every single time.
MAX MANERVICE PRESIDENT - SYSTEMS & INTEGRATIONIT/COMPUTER SUPPORT• Troubleshoot and maintain computer & information systems and oversee company network• Provide staff with centralized resource to answer questions, troubleshoot problems and facilitate solutionsTRANSITIONS• On boarding/off boarding of community associations - Work with other Management Companies to transition records - Review/Audit owner records, association information - Update vendor information - Communicate change of management to ownersRESALES• Resale Certificates• Condo/Lender QuestionnairesOWNER TRANSFERS• Creates VMS account for new homeowners while closing and reconciling the prior owner accountIT/Computer Supportsupport@goodwintx.comSystem Admin: Daniel SmithSystem Specialist: Josh HicksRESALESresales@goodwintx.comDept Lead: Zac LeifesteOwner Transfersownertransfers@goodwintx.comDept Lead: Maya RiserGOODWINTX.COM
GOODWINTX.COM MATT GIBSONPRESIDENTACCOUNTS PAYABLE• Enter and process all incoming invoices and payables process daily check runs, mail out payments• Set up vendors and update mailing addresses• Petty CashGENERAL LEDGER• Process income daily• Correct misapplied payments & issue owner refunds• AP & Deposit corrections• Recode general ledger transactions• Process monthly reserve transfers• Monthly reconciliation of bank accountsAccountsPayableap@goodwintx.comquickpay@goodwintx.comDepartment Lead: Haley HoganGENERAL LEDGERgl@goodwintx.comDepartment Lead: Haley Hogan
MITCH KRAUSSCHIEF OPERATIONS OFFICERCHRIS LARSENSENIOR VICE PRESIDENTAUSTINCOMMUNITY MANAGEMENT• Vendor management through contracted services• Assist Board of Directors with action items and to-do list• Assess client's assets, liabilities and overall financial conditions• Assist with routine maintenance and improvements for the Association(s)• Attend and conduct Board of Director meetingsDIRECTORS OF COMMUNITYMANAGEMENTKaci Maglich Kasidy SchaubJordan DedearMark Kegley AustinMatthew PerezSan AntonioLisa SewellJared Lacey Melissa BrooksBrandi ChavesDallasJosh CarterHoustonGOODWINTX.COM
DREW SANDERSVICE PRESIDENT OF OPERATIONS DELINQUENCIES• Post late & AR fees• Set up and post association billing• Set up and monitor homeowner payment plans• Bankruptcies• Lien & lien releasesAMENITY ACCESS• Issue and activate amenity devices (pool & vehicle gates)• Maintain access device inventory• Troubleshoot device & gate issues• Manage the opening and closing of all amenity access gates year around (excludes on-site managed communities)Delinquenciesdelinquencies@goodwintx.comDepartment Lead: Bridget MartinAmenity AccessAustin:amenityaccess@goodwintx.comDallas:dfwamenity@goodwintx.comHouston:houamenity@goodwintx.comDepartment Lead: Kelly BrowderGOODWINTX.COM
BRETT CARRPRESIDENT - GOODWIN PARTNERSGW PARTNERS: COMMERCIAL REAL ESTATE• Property Management• Brokerage (Sales/Leasing)• Client Accounting• Project /Construction Management• MaintenanceGOODWIN PROPERTIES: RESIDENTIAL REAL ESTATE• Property management• Brokerage (Sales/Leasing)• AccountingTEXAS BUILDING SOLUTIONS:CONSTRUCTION/MAINTENANCE SERVICES• Commercial• ResidentialGOODWIN PARTNERSinfo@goodwinre.comTelephone: 512.852.7960www.goodwinre.comGOODWINTX.COM
TRUNG PHAMCORPORATE CONTROLLERCORPORATE ACCOUNTING• Handle all of the company’s A/P and A/R• Process company financial statements• Assist with employee expense reimbursements and payroll funding• Process association payments and refunds due from/owed to the company• Assist various departments and branches as neededCORPORATEACCOUNTINGcorpap@goodwintx.comDirector of Small AccountsGary JosephsonGOODWINTX.COM
LIE BETETOETERTERRY MYERSCOMPLIANCE SUPERVISORCOMPLIANCE INSPECTORS• Inspect a portfolio of communities each week• Complete resale and common area inspections• Eyes and ears for all managersCOMPLIANCE ADMINS• Answer calls and emails• Handle TownSq assignments• Send one-off violation notices• Notate accounts in SmartwebsAUSTIN COMPLIANCEAUScompliance@goodwintx.com512.502.2115SAN ANTONIOCOMPLIANCESATcompliance@goodwintx.com214.447.5570DALLASCOMPLIANCEDFWcompliance@goodwintx.com214.445.2765HOUSTONCOMPLIANCEHOUcompliance@goodwintx.com281.706.8961GOODWINTX.COM
PHILESSIA EDWARDSCUSTOMER SERVICE SUPERVISORCUSTOMER SERVICE• Answer and return all phone calls, emails, live chats and TownSq inquiries• 24 hour maximum response time• Available Monday-Friday 8 am-6 pm• Act as the first point of contact• Forwards inquiries toappropriate departments as needed• Take payments over the phone• Assist owner with all things TownSqCUSTOMERSERVICEinfo@goodwintx.com855.289.6007Live chat: www.goodwintx.comGOODWINTX.COM