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Five technologies shaping the future of securitySecurity Trends Report

I am delighted to present our security trendsreport. Our industry is undergoing a period oftechnological transformation. The transformationprocess was sharply accelerated in response tothe pandemic. During this challenging period, working practices changed, and leadership teamsgrappled with many new problems.They sought technology-enhanced solutions tokeep people safe, ensure business continuity,and achieve longer-term objectives.These events spurred on several significant security trends that hadalready been gathering pace.
This paper identifies five new and maturing trends we believe will have asignificant impact on security operations in the coming years:1.  Predictive Analytics (Page 3)2.  Artificial Intelligence (Page 5)3. Touchless and Frictionless Systems (Page 7)4. Smart Buildings (Page 9)5.  Cybersecurity (Page 11)As a forward-looking business, Bidvest Noonan has developed a rangeof technology-enhanced solutions. Our solutions future proof securityoperations, improve performance and deliver even greater value to clients.Steve WebbDirector of Technology Solutions, Bidvest NoonanIntroduction1 Report

Steve Webb has over 20 years of experience in leading thedevelopment of security technology businesses in the UK and NorthAmerica. As Director of Technology Solutions at Bidvest Noonan,Steve applies his expertise to develop cutting-edge technology-enhanced security solutions for clients.2 Report

Predictive Analytics involves the aggregation and analysis of historical data to make predictions about the future. It can allow firms to identify and respond to risks and opportunities early. Predictive analytics can involve using statistical modelling, data mining techniques, and machine learning. More and more organisations are adopting predictive analytics for reasons such as:• We are generating data at a rate that is growing exponentially.• The arrival of cloud computing has brought scalability and cost eciencies.• There is a greater range of easy-to-use software for predictive analytics.• It has proven to deliver success.• Challenging conditions and increased competition demands it.COVID-19 has presented challenges of an unprecedented scale and nature. Business leaders need to make fast data-driven decisions to keep their people safe and to evolve their operations for the future. This need has driven the adoption of predictive analytics. Security is an area that is benefiting substantially from predictive analytics. Modern security systems, ranging from access control to video surveillance, generate large volumes of data. Raw data from sources such as these can be used to identify patterns and make predictions about the future. Predictive analytics enables security teams to mitigate and respond faster to threats and incidents and make better long-term decisions about their security needs.1. Predictive Analytics“Predictive Analytics has come of age, making data an invaluable strategic asset. It will touch every industry and have a transformative impact on many“Dr. Toman McGinley, CIO Bidvest Noonan3 Report

Within the next three years, all corporate decision-making will be influenced, in some way or another, by predictive analytics.Shreeshant DabirNational Leader, Data and Analytics, KPMG4 Report

Artificial Intelligence (AI) enables machines to perform tasks that require traits typically associated with humans, such as the ability to learn, plan, and reason. Google Search, Self-driving cars and digital personal assistants, such as Siri and Alexa, are examples of AI. AI will have a dramatic impact on many industries, including security. This impact is already being felt but there is much more to come. It is predicted to drive many of the security industry’s technology advances in the coming years. The current applications for AI in the security industry include data analytics and facial recognition. Future applications range from more powerfulAI-enabled video surveillance tocomplete security systems control. It is anticipated that in the future, AI systems will be capable of handling situations end-to-end. For example, AI will soon detect intruders, issue warnings, notify authorities, and dispatch drones to track the intruders’ movements until the police arrive.2. Artificial IntelligenceAt the Business and Culture Secretary’s request, Dame Wendy Hall and Jerome Pesenti reported on the potential of AI in the UK. The report found that “AI matters now because the technology has matured to the point that it can be applied widely. Even though AI technologies have been in development for decades, and have been in use in some consumer services for several years, the past five years have seen an unprecedented level of interest and investments in AI which has led to a very fast pace of new discoveries and improvements, even by the standards set by previous digital technologies.”5 Report

According to PwC’s Global Artificial Intelligence Study, AI is the biggest commercial opportunity in the world today. They predict AI will increase global GDP by 14% in 2030, a value of $15.7 trillion.6 Report

Touchless and frictionless systems are touch-free and streamlined to make them faster and simpler for users. In the era of COVID-19, these systems are in high demand because they help people observe health and safety guidelines while creating greater eciency and convenience. In the area of security, touchless and frictionless systems are reshaping access control and visitor management. Technologies such as facial recognition, temperature screening, voice control, automatic doors and mobile credentialing are growing in the market. Solutions which replace access cards with credentials on Smartphones are having early success. There are several reasons why these solutions are attractive. Smartphones are usually with their owners at all times. Most smartphones contain all of the technologies needed to operate a system successfully such as Bluetooth, NFC, and WIFI. Smartphones can be secured and they can also support biometrics and multi-factor authentication.3. Touchless and Frictionless SystemsBidvest Noonan provides a solution that enables people to use their mobile device and cloud credentials for access through portals and to floors. Our solution doesn’t require the installation of a reader, just an Internet connection at the access point. It works at any controlled door, turnstile, or elevator. Contact us to learn more.7 Report

Mobile phone ownership is close to universal with phones in 98% of homes.Ofcom, Communications Market Report 2020“When touchless access control, visitor management, and facial recognition technologies are unified and supported on a single software platform with AI, we can take building security, building management, and the overall tenant experience, to a much higher level than ever before”Steve Webb Director of Technology Solutions, Bidvest Noonan8 Report

Smart buildings use Internet of Things (IoT) technologies to develop greater intelligence and control over how facilities are used. Throughout the past decade, businesses have taken steps towards Smarter Buildings, using IoT devices, to reduce their energy and personnel costs. Switching o lighting and heating in unoccupied spaces was seen as the low hanging fruit that could provide fast savings. For many years, businesses have used sensors to keep track of their equipment and to monitor the performance and condition of utilities. However, adoption of smart building technologies is accelerating.Smart buildings enable building managers to:• Reduce energy consumption • Reduce the life-time cost of utilities through predictive maintenance• Optimise utilisation of space• Create more comfortable and productive environments• Improve the management of resourcesThese technologies have proven their value during the pandemic. For example, they enable easy control of workspace allocation, which helps comply with social distancing guidelines.Smarter, better-connected buildings provide both threats and opportunities for the security industry. Security will be one of the areas first and most impacted by this trend because we control many of the connected technologies in our buildings.4. Smart Buildings9 Report

“Our industry is a driving force in the move to smartbuildings. Advances in a variety of technologiesand the innovative minds within our business areproviding for multifaceted solutions that will meetthe needs of all of our clients. Smart technologiesand systems are making buildings safer, secure andmore ecient”Anthony HarmanManaging Director, Bidvest Noonan10 Report

Cybersecurity involves the protection of devices, services, systems,and data from malicious attacks. This has been a priority area for theC-suite for many years however, the importance of digital technologiesaccelerated sharply in recent years as a result of the pandemic.Security teams have an important role to play in an organisation'scybersecurity and this role is growing. It is already normal practice forsecurity teams to control digital systems that keep people, property,and assets safe. These systems may generate, process, and store vastquantities of important data. As these systems become increasinglydigitized and connected, the need for security providers to buildcybersecurity expertise is increasing.Common cyber threats faced by the industry include:
•  Phishing, which often involves the use of fraudulent emails to obtainsensitive and personal information such as usernames and passwords.
•  Man-in-the-Middle attacks, which involve criminals intercepting communications between individuals to obtain useful or valuableinformation. For example, on an unsecured WIFI network, an attackermay obtain data being passed between an individual's device and thenetwork.
•  Password attacks. Passwords can be obtained in many ways such asbrute force or password dictionary attacks.5. Cybersecurity11 Report

Security Trends Report Five technologies shaping the future of security

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