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Douglas County Member Guide

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Making the most of yourradiology benefit.Member Guide

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WHO WE AREKnow the Costs (KTC)is a radiology benefitprovided by youremployer that allowsyou to obtainoutpatient radiologyimaging at No Cost toyou. ®

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MRI CT Ultrasound X-ray Nuclear Medicine PET Bone DensityCo-payDeductibleCo-insurance$ 0New Radiology Benefit Savings for you!means

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How it worksWhen you use Know the Costs you'll pay $0 vs. co-pays, deductibles and co-insurance under yourinsurance plan.Know the Costs will facilitate your exam with oneof our nationwide accredited sites.®®Ask for a copy of your imaging order from yourMDs office.Go online and click request appointment andupload your order and information. Pay for imaging.$0not all imaging can be performed at an outpatient facility11

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Know the Costs works withaccredited providersnationwide.®Nationwide providers Call (833) KTC-4YOUor visit our website KnowTheCosts.comand we'll find a provider near you.

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When you use your Know the Costsbenefit, you never have to worryabout an unexpected bill. No Surprise Medical Bills!Never, ever, Ever®

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FAQs How do I find a KTC participating facility? Go to KnowTheCosts.com and submit the contact form. Toarrange imaging, we need the physician's order along with yourCity and State. Once we locate a facility for your exam, you will be notified bytext or email.What if I want to use a different facility?What if I don't have the order from my physician?Call your physician's office and have them send you a copyof your order. How do I ensure my doctor uses a KTC facility?When your doctor orders a radiology exam, ask for a copy ofyour order. Go online to knowthecosts.com and submit anappointment request and upload the order. (Details are listed on the back of your KTC card.) We will locate a preferred provider for your exam.Going to a KTC preferred facility and using your KTC benefit istotally voluntary. It's always your choice.If you choose a non-KTC facility, you will have to file with yourhealth plan. Remember, you may have to pay co-pays,deductibles and co-insurance.How soon will my doctor receive my results? The imaging facility will send the results to your physician in thesame manner as if you were using traditional health insurance.How long does it take to get an appointment?When we receive your order, we'll find a high-quality imagingfacility in your area. How quickly is based on marketavailability and the type of imaging you need.What if my doctor wants a CD of my images?CD requests are common. At your appointment, tell thetechnologist that your doctor is requesting a CD of your examand you would like to take it with you.Will I receive a member card from KTC?Yes. A member card will be sent via mail and can also bedownloaded from our website. Use this card instead of yourhealth plan card for savings on radiology imaging.

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Copyright 2022(833) KTC-4YOUwww.KnowTheCosts.cominfo@KnowTheCosts.com(833) 582-4968All rights reserved. No part of this publication may be reproduced without express written permission.CONTACT US