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QUARTER 1, 2024PERIODICAL OFINTERNATIONALTRADE IN TURKEYGOLF-FTC FOREIGN TRADE CONSULTANCY & PUBLISHING

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TRADE & EXECUTIONBUSINESS THEORYECONOMY DISCUSSIONSBUSINESS & PSYCHOLOGYCONCEPTSFOREIGN TRADE STATISTICSSHIPPING TERMINOLOGYLOGISTICS IN PICSTABLE OFCONTENTSWE HOPE YOU ENJOY THE NEWQUARTER’S ISSUE!DATA AND STAT QUARTER 1, 20241.5.3.7.2.6.4.8.

Contracts are always a preferredground for the establshment of anyoffcal agreement. To dscussthngs durng a process, do call yourclents. But make sure you alwayshave “agreements” wrtten n emalsand “agreed roadmaps” wrtten ntext messages.So s textng then n fact morerelable than verbal communcaton? Answer s, yes! You can alwaysshow texts as clear evdence n caseof “who sad what?” dsputes;possbly even n arbtraton. We arenot fans of edttng features ofmessengers however and advse youpay attenton to these.There are numerous messenger scams, scammers use totrck users. These wll not be our topc today. Instead,let’s talk about somethng we do daly - textng numberswe know. Sometmes we emal our clents. Sometmeswe call them. And often tmes, we text them overmessengers we both use. What are the mplcatons?TRADE &EXECUTIONWORKING VIA MESSENGERSDATA AND STATwww.golf-ftc.com

BUSINESS THEORYWHY DO WE BENCHMARK? WHATARE THE REASONS FOR BENCH-MARKING? IN A NUTSHELL, WE USEIT TO IDENTIFY WHAT OTHERCOMPANIES IN OUR INDUSTRY AREDOING SUCCESSFULLY SO WE CANIMPROVE. OURS BY BENCHMARKING,WE ALSO GROW OUR AWARENESS. PLUS WE MAKE AN EVALUATIONOF OUR PRESENT PERFORMANCE ANDBETTER PERCEIVE THE COMPETITION. THEN WE BEGIN TO THEORIZE ONHOW WE CAN ACHIEVE THATCOMPETITOR’S LEVEL OF SUCCESS. TO DO ALL THIS, WE USE ANALYSIS, COMPARISON AND SYNTHESIS. INTHE PROCESS, WE COULD BE AIMINGTO GROW OUR PRODUCT, IMPROVEOUR STRATEGY OR PROCESSES ORWE COULD BE LOOKING TO BOOSTPERFORMANCE. REGARDLESS OF THEREASONS, ANY BUSINESS SHOULDBENCHMARK AND NOT ONCE.FOR BUSINESSES AND TEAMS, BENCHMARKINGSHOULD BE A HABIT. WE SHOULD BENCHMARKOVER AND OVER AGAIN TO UNDERSTAND HOWFAR WE HAVE COME. AFTER A WHILE, WE MIGHTHAVE SURPASSED OUR TARGETS., IN WHICH CASEWE NEED NEW TARGETS, NEW HEIGHTS TO REACHOUT FOR. ALTHOUGH WE MIGHT BE TEMPTED TOREACH OUR GOALS EASILY, WE SHOULD BE AWARETHAT THE PROCESS CAN BE CUMBERSOME.WWW.G0LF-FTC.COMQ1, 2024 DATA AND STAT

DATAANDSTATDd Turkey go through a water crss n2023? Lack of rans and snow n manyregons durng the Fall-Wnter-Sprngperod between 2022-23 dd lead towater shortages. Warm clmate areassaw water cuts whle the wnter sportssector encountered losses. MetropolsIstanbul also faced a sgnfcant watersupply threat wth avalablty n tsdams fallng under 20%. Luckly ransdd begn approachng December butthe queston s - what f they hadn’t?Accordng to a Turksh scentst,(Ref.#1), "rrgaton systems mustrapdly be transformed andmodernzed. (Due to globalclmate change) we are headedtowards a bg water shortage. Asa country, (Turkey) needs to takeprecautons. Because t sstuated n the Medterraneanmacro clmate and subtropcalclmate. However there s pacetowards a Tropcal clmate, whchmeans drought and ths s moredangerous than earthquakes.” WWW.GOLF-FTC.COMPERIODICAL OF INTERNATIONAL TRADE IN TURKEYECONOMYDISCUSSIONS

DATAANDSTATSo how does clmate change affectrans and snow fall? How does t affectwater supples? To begn wth, “only0.5 per cent of water on Earth suseable and avalable freshwater – andclmate change s dangerouslyaffectng that supply. Over the pasttwenty years, terrestral water storage– ncludng sol mosture, snow and ce– has dropped at a rate of 1 cm peryear, wth major ramfcatons forwater securty (WMO).” (Ref.#2)It not only decreases supples butalso causes floods and naturaldsasters. The recent watershortages have made t necessaryto mplement measures to curtalthe shortages. One of these wasnstallng water tanks for homesso that durng the waterstoppages, homes can enjoy wateraccumulated n ther tanks. Butths method only punshes thosewho do not own prvate tanks.WWW.GOLF-FTC.COMPERIODICAL OF INTERNATIONAL TRADE IN TURKEYECONOMYDISCUSSIONS

DATAANDSTATTherefore mcro efforts n dealng wthwater management and sustablty ofwater are mnmal n effect. InsteadState mnstres should determnedlymplement ther own macro polcesthat deal wth these problems. Ctesn Turkey are suppled about 50% ofther runnng water from dams. That s,by help of ran, snow and other sourcesflowng nto dams. Water can becarred nto dams wth trucks whennecessary, although a costly process.Dam constructons stll contnuethroughout Turkey. The tallest nTurkey, bult n Artvn-Yusufel,was qute popular due to ts sze. It took 9 years to complete tsconstructon. However, buld asmany as you can, wthout properclmate events, dams alone wllnot suffce and ther constructonswll be economcally neffcent. These all go to show that a globalapproach to clmate change svtal.WWW.GOLF-FTC.COMPERIODICAL OF INTERNATIONAL TRADE IN TURKEYECONOMYDISCUSSIONS

DNSBUSINESS &PSYCHOLOGYTHIS MONTH: UNREASONABLECUSTOMERSThe 5-10% (Ref.#2) of “dffcult” customers you wll have, can ngeneral be unreasonable n two ways. One way s by makngunreasonable demands about procedures. The other way s f theyhave unrealstc expectatons. In the former, the customer mght beangry. Ther atttute can be hard to manage. You mght face anoppressve approach so that you do as they say. In the latter form, thecustomer mght just be unrealstc because they are new or lessnformed or very magnatve. They can have unrealstc expectatonsfrom your products or can create problems that aren’t really there,along wth ther own solutons whch are n no way acceptable to yourcompany gudelnes or busness n general.WWW.GOLF-FTC.COM QUARTER 1, 2024

DNSBUSINESS &PSYCHOLOGYTHIS MONTH: UNREASONABLECUSTOMERSNow, to stay on top of all that, you need to be able to control thestuaton. Because we know ths can happen, frstly we wll not besurprsed or taken aback. We should mmedately get down to thebottom of the problem. We need to lsten carefully and dentfy “whats beng suggested, overall” and be able express clearly “why t wasnever n offer or why t cannot work”. Next, we offer the closestsoluton possble or an alternatve soluton to the problem. Oftentmes, your approach wll need to vary on the culture and context ofyour customer. It s upto you to put a smle on that frustatedcustomer’s face. But sometmes, f the atttute perssts despte allefforts, t may be tme to deny your servces for that customer - atleast temporarly. QUARTER 1, 2024WWW.GOLF-FTC.COM

WWW.GOLF-FTC.COMDraft Survey s a weght measurementmethod for vessel shpments. It can be analternatve to shore scale fgures as t saccepted as method for weght calculatonby customs offces n most countres. However although shore scales andelectronc scales (f well calbrated) areconsdered close to exact, wth the draftsurvey method, there s gong to be an errormargn.CONCEPTSQ12024

WWW.GOLF-FTC.COMUnderstandably, t s thought that a 0,3%error margn s acceptable. It can thereforebe assumed that draft survey s more of anestmaton due to factors that lead to sucherror margns. Although usually theopposte s the case, there can be cases /ports where the draft survey method s theonly or even better choce.The draft survey calculaton process can bea complex thng and t must be well-comprehended by the vessel’s relevant crewand surveyors who ntend to conduct thedraft survey. In short, we should know thatn prncple, draft survey s calculated usngthe lght shp, lght dsplacement andloaded dsplacement fgures of the vessel.In other words, the surveyors try to fgureout what the loaded weght of the vesselmnus the empty weght of the vessel s. The dfference should gve us the weght ofthe goods loaded onboard. CONCEPTSQ12024

FOREIGN TRADESTATISTICSIM/EXFIRST HALF 2023WWW.GOLF-FTC.COMDATA AND STATHere are the stats for oranges (fresh or dred) n thefrst half of 2023. See how Turkey exported lots oforanges n the hgh season and then mported somemore n Aprl and May to close off the season.ORANGESIMPORTANDEXPORTFIGURESFORTURKEY*Data by TUIK

Lft on / Lft off (Lo-Lo) refers to a contaner’s bengelevated off or placed on a tran or vessel. Cranesfor ths purpose are called lft-on / lft-off cranesand vessels that carry on them such cranes arecalled geared vessels.SHIPPINGTERMINOLOGYLIFT ON /LIFT OFF(LO-LO)DATA AND STATQUARTER 1 ‘24

LOGISTICS IN PICS INVENTORYMANAGEMENTTwo colleaguesconductng stockcount to dentfy stock dscrepences, f any. They are also conductng an nventory check to verfy the condtonof the tems n the warehouse.PERIODICAL OF INTERNATIONAL TRADE IN TURKEY

ReferencesECONOMY DISCUSSIONS:COVERS LATEST NEWS. NOT INVESTMENT/BUSINESS ADVICE. AUTHORS’ INTERPRETATIONS INCLUDED.BUSINESS & PSYCHOLOGY:COVERS LATEST TRENDS IN BUSINESS AND PSYCHOLOGY. NOT MARKET RESEARCH.NOT INVESTMENT/BUSINESS ADVICE. AUTHORS’ INTERPRETATIONS INCLUDED.CONCEPTS / FOREIGN TRADE STATISTICS / REST OF CONTENTS:FOR EDUCATIONAL AND INFORMATIVE PURPOSES ONLY. NUMBERS AND FIGURESREPRESENT LATEST AVAILABLE. NOT INVESTMENT/BUSINESS ADVICE. AUTHORS’INTERPRETATIONS INCLUDED.DISCLAIMERRef.#1: https://www.dunya.com/gundem/istanbulda-su-seviyesi-yuzde-20nin-altina-dustu-haberi-709000Ref.#2: https://www.un.org/en/climatechange/science/climate-issues/water#info@golf-ftc.comEğitim Mahallesi, Narlıbahçe Sokak,No:8, D:46, Kadıköy, İstanbul, TürkiyePLEASE REFER TO THETERMS OF USE STATED ONOUR WEBSITE:www.golf-ftc.com/dns