CONTRACTOR An official publication of the CPCA JUNE 2014 41009509 CANADIAN PETROLEUM CONTRACTOR An official publication of the CPCA Setting a new standard Discussing the benefits of ELLD CPCA_June14_FINAL indd 1 2014 06 17 10 57 AM
Technology professional services and Maintenance for transportation fuels and power generation Diesel Bio Diesel Diesel Exhaust Fluid Gasoline Propane Ethanol Natural Gas Lube Oil VANCOUVER NANAIMO EDMONTON 778 588 7635 250 753 4188 780 466 2171 CALGARY SASKATOON REGINA 403 735 1103 306 665 0223 306 721 1030 CPCA_June14_FINAL indd 2 Fleet and operations systems exible to meet your current and future energy needs Storage Pumping Refueling Fuel Fleet Management Environmental Compliance Tank Gauging Vehicle Conversions ED LED Lighting Toll Free National Directory 1 866 574 5100 www nee ca WINNIPEG MISSISSAUGA 204 633 8569 905 670 8863 MONTR AL 514 355 2366 ST JOHN S DARTSMOUTH MONCTON 709 747 0015 902 468 7342 506 861 1013 2014 06 17 10 57 AM
CPCA CPCA CANADIAN PETROLEUM CONTRACTOR in this issue 5 Regional news 7 Safety bulletin Heat stress 8 Discussing the benefits of ELLD OPCA conference marks its 20th anniversary 12 Safety bulletin Hand laceration 14 advertisers An official publication of the CPCA CANADIAN PETROLEUM CONTRACTOR Canadian Petroleum Contractors Association 4 10 Clarkway Construction Ltd 6 An official publication of the CPCA Containment Solutions Inc 15 DTE Industries 2010 Ltd 11 Jaly International Inc Jefferson Solenoid Valves USA Inc 5 13 National Energy Equipment Inc 2 Petroleum Oriented Safety Training 3 Steelcraft Inc 9 ZCL Composites Inc 16 Advertising Sales and Editorial Offices Fulcrum Media Inc 508 Lawrence Avenue West Suite 201 Toronto Ontario M6A 1A1 Telephone 416 504 0504 Toll free 1 866 688 0504 Fax 416 256 3002 Email info fulcrum ca Website www fulcrum ca JUNE 2014 CANADIAN PETROLEUM CONTRACTOR 3 CPCA_June14_FINAL indd 3 2014 06 17 1 01 PM
BOARD OF DIRECTORS CPCA MEMBER ASSOCIATIONS Alberta Petroleum Storage Systems Contractors Association Association des Entrepreneurs P troliers du Qu bec Inc British Columbia Petroleum Contractors Association Manitoba Petroleum Contractors Association Ontario Petroleum Contractors Association Saskatchewan Retail Petroleum Construction Association ALBERTA Marcus Cormier Cantest Solutions Tel 403 912 9129 Ext 12 mcormier cantest net Pat White Leak Technologies Solutions Tel 403 637 0280 pwhite leaktechsol ca MANITOBA Chad Kenwood Century Petroleum Construction Tel 204 694 2230 centpet mts net Ken Melnyk Kellerdenali Construction Tel 204 781 7642 kenm kellerdenali com ONTARIO Gord Thompson Comco Canada Inc Tel 705 728 0905 gord thompson comcocanada com Phil Hughes Southwest Energy Control Systems of Canada Tel 905 420 8400 Ext 102 phughes southwestenergy ca QUEBEC Guy Rochon Service Construction Mobile Lt e Tel 418 688 5751 grochon groupemobile com Louis Rizzetto quipement National nergie Tel 514 489 8281 lrizzetto nee ca SASKATCHEWAN Arlene Wright Capital Petroleum Services Ltd Tel 306 757 3533 arlene_cps sasktel net Mike Seibel National Energy Equipment Inc Tel 306 665 0223 mseibel nee ca BRITISH COLUMBIA Rob Bateman Western Oil Services Tel 604 514 4787 rbateman westernoilservices com CPCA OFFICE Michelle Rae Administrator Mailing Address 92 Caplan Ave Suite 223 Barrie ON L4N 0Z7 Toll Free 1 866 360 6722 Tel 705 735 9437 Fax 705 735 9418 info cpcaonline com Web www cpcaonline com OFFICERS Marcus Cormier President Pat White Vice President Louis Rizzetto Secretary Chad Kenwood Treasurer 4 CANADIAN PETROLEUM CONTRACTOR JUNE 2014 CPCA_June14_FINAL indd 4 2014 06 17 10 57 AM
regional news APSSCA news By Marcus Cormier As summer finally approaches the Alberta board has been working on preparations for our annual general meeting and our 16th annual golf tournament This year we also have the pleasure of hosting the Canadian Petroleum Contractors annual general meeting The annual meeting always gives us a great opportunity to catch up with members and discuss opportunities and challenges for our industry We hope to see as many of you there as possible This year we are offering two Petroleum Mechanic review and exam sessions the first taking place in Calgary from June 2 to 4 and the other in Edmonton from June 9 to 11 If at any point in the year you bring on new technicians that need to register for the CPCA Petroleum Mechanic Home Study Program you can always do so by contacting Michelle Rae toll free at 866 360 6722 I would also like to take this opportunity to thank our instructor Mr Darcy Teichroeb from Bar W Petroleum for all the time and effort he puts into the training sessions Lastly for the past three years one of our directors Mr Howard Heal has served as a member of the Petroleum Oriented Safety Training POST committee Because a good number of contractors in western Canada are performing work in both the upstream and downstream sectors we sometimes observe differences in safety needs processes and standards from one part of the country to the other Having a voice from western Canada on matters related to the POST program is valuable for our membership I encourage any other petroleum contractor boards from western Canada to reach out to Howard if you have any ideas concerns or problems that you would like to see him bring to the POST committee for discussion Changes coming to the SRPCA By Bob Turczyn When the SRPCA was formed in 1993 by the retail or downstream petroleum construction companies in the province it was done in response to the need to be able to work with customers and the provincial government in applying the relatively new environmental regulations The association saw the need to have proper training and certification of companies and their employees to be able to communicate with government bodies as one organization for the benefit of all parties and to work to improve the industry by being able to provide better solutions to the problems of the day Over the years the association has worked steadily toward achieving those goals At the same time the petroleum industry in the province has not stood still Petroleum storage and marketing standards equipment and suppliers have changed Underground tanks lines and related equipment have changed dramatically there are fewer but larger marketing and storage facilities including many secondary fuel storage terminals around the province many retail and cardlock facilities that incorporate the use of aboveground tanks with secondary containment changes and improvements to site cleanup and remediation techniques etc Most recently changes in how crude oil is extracted stored and shipped to refineries have started to blur the line between upstream and downstream The association has recognized the need to grow and adapt to those changes Starting this year and continuing on into the foreseeable future the SRPCA is looking to increase its membership and to become more inclusive of all parts of the industry This starts with changing the bylaws to allow that to happen The current bylaws call for two types of membership voting and non voting depending on certain aspects of the member s business Opening the association to more voting members will help to increase the sense of ownership and involvement of all segments of the industry in the province To this end Mike Seibel the current president of the association sent a letter and copy of the current bylaws to all members asking for their input in changing and improving them to achieve that goal This will be discussed further at the annual general meeting on June 3 where it is expected that a committee will be appointed to take on the work of making the necessary changes In the absence of a working website more about that in a future article any person or company interested in becoming a member of the SRPCA is asked to contact any one of the individuals listed below PRESIDENT Mike Seibel mseibel nee ca VICE PRESIDENT Terry Lightbody tlightbody kwpetro com TREASURER Darcy Campbell darcycampbell sasktel net JUNE 2014 CANADIAN PETROLEUM CONTRACTOR 5 CPCA_June14_FINAL indd 5 2014 06 17 10 57 AM
regional news MEMBER AT LARGE Kish Parmar kishparmar shaw ca or Bob Turczyn bob_turczyn shaw ca Background information on the history of the SRPCA was taken from an article written by Harold Bemis for the Winter 2006 issue of Canadian Petroleum Contractor Dead end in Quebec By Guy Rochon After 40 years of intense efforts we have to conclude that there is no political will to recognize our employees skills by putting in place a compulsory certification program We have been in a standby situation since 2007 We were told that subsidies were available for the translation of all CPCA training material and for a provincial certification program for our employees There is lot of reticence at the government level and they would go forward with a non compulsory system The AEPQ is not willing to spend about 400 000 to remain as it is now as this investment would represent over 10 000 for each of our members We are then giving up and forgetting our dream of having our employees competence recognized Once again Quebec is very special when the worker installing a toilet bowl needs a license while any Joe Blow can install a 50 000 litre gas tank Route sans issue au Qu bec Par Guy Rochon Apr s 40 ans d efforts nous arrivons la conclusion qu il n y a aucune volont politique pour la reconnaissance des comp tences de nos employ s pour l obtention d un programme de formation obligatoire Depuis 2007 on nous envoie divers ins tances gouvernementales qui nous laissent miroiter que des subventions sont disponibles pour permettre de traduire en fran ais le mat riel didactique du CPCA et pour mettre en place un programme qu b cois pour la certification de nos employ s Comme il y a norm ment de r ticences obtenir une reconnaissance de nos employ s nous sommes d avis de ne plus mettre d efforts cr er un tel programme de formation De plus nous estimons le co t total du programme environ 400 000 et ce sans subvention cela repr senterait un co t moyen de plus de 10 000 pour nos membres Nous mettons donc fin regret notre r ve de voir les comp tences de nos employ s reconnues Encore une fois nous r p tons que l installation d une toilette au Qu bec n cessite une licence pour le travailleur alors que n importe qui peut installer un r servoir de 50 000 litres pour produit p trolier 6 CANADIAN PETROLEUM CONTRACTOR JUNE 2014 CPCA_June14_FINAL indd 6 2014 06 17 10 57 AM
safety bulletin Heat stress How to work safely in hot weather by Michelle Rae Engaging in physical activity when it is hot puts stress on the body s cooling system the harder your body works the more heat it has to dissipate to maintain temperature equilibrium Environmental heat stress can place additional strain on your body that may lead to fatigue dehydration heat related illnesses and possibly even death In outdoor occupations like construction summer sunshine is the main source of heat which can potentially overwhelm the body s ability to deal with heat Most people feel comfortable when the air temperature is between 20 C and 27 C and when relative humidity ranges from 35 60 When air temperature or humidity is higher people feel uncomfortable Such situations do not cause harm as long as the body can adjust and cope with the additional heat Very hot environments can overwhelm the body s coping mechanisms leading to a variety of serious and possibly fatal conditions When the air temperature or humidity rises above the optimal ranges for comfort problems can arise The first effects are subjective in nature they relate to how you feel Exposure to more heat stress can cause physical problems such as heat cramps heat exhaustion and heat stroke all of which impair workers efficiency and may cause adverse health effects The following are some of the symptoms of heat exhaustion and heat stroke If you or a co worker exhibit any of these symptoms seek immediate medical attention SYMPTOMS OF HEAT EXHAUSTION Heavy sweating Cool moist skin Strong thirst Quick pulse Rapid breathing Feeling of fatigue and possible fainting SYMPTOMS OF HEAT STROKE High body temperature 40 C Very hot red and dry skin Tiredness confusion Very rapid pulse May suffer convulsions WHAT TO DO STAY HYDRATED Drink plenty of water frequently equivalent of about one litre every hour in hot weather conditions whether you feel thirsty or not to replace the fluid loss Avoid consuming caffeine and alcohol which can cause dehydration For a complete list of all of the signs and symptoms of heat cramps heat exhaustion and heat stroke visit www POSTtraining ca to download the complete guide for dealing with heat stress JUNE 2014 CANADIAN PETROLEUM CONTRACTOR 7 CPCA_June14_FINAL indd 7 2014 06 17 10 57 AM
Setting a new standard Benefits of electronic line leak detection in the retail petroleum industry by K H Ken Jamieson P Eng M ASCE PM1 PM2 PM3 The detection of leaks in a double wall system has always depended on the secondary system for not only containing a leak but also transporting the leaking product to a sensor to set off an alarm whether by a float sensor in the bottom of a tank interstitial or a sump sensor But in doing so we put our faith in the secondary system being tight There is a major flaw in this assumption as the only way we know the system is tight is by doing the initial secondary testing and hydrostatic sump testing when the site is first built which was up to 22 years ago during the first year of double wall legislation 8 CANADIAN PETROLEUM CONTRACTOR JUNE 2014 CPCA_June14_FINAL indd 8 2014 06 17 10 57 AM
d T he only other time these systems are ever really tested is if the site has an incredibly high groundwater level that causes not only the tanks to become completely submerged but also the sumps electrical entry boots piping entry boots and piping so any leaks allow water to enter a sump and set off a sensor Sites with water tables like this do exist but they are a very small percentage of all the double wall sites out there So for the majority of facilities we don t even know if this secondary system is capable of not only containing the leaks but transporting the leaking product to a sensor to shut things down and set off alarms as is assumed they will the way things are legislated across Canada today If you ve been in the field you have seen entry boots that are cracked split ripped and dried out as well as non coaxial secondary containment piping leaking or bulk head fittings electrical entry boots or sumps cracked or caved in from ground pressure so badly you can t even see inside the sumps anymore And this just isn t at a few sites here and there many sites out there have these kinds of issues The problem we face is there is no easy way to ensure this secondary system is all intact Although jurisdictions require annual testing of the electronic monitoring system and sensors and visual inspection of the systems I don t know of any that enforce it That being said it s not likely a petroleum mechanic professional engineer or even the original equipment manufacturer if they re still in business would sign off that everything is fine and capable of doing what it is designed to do Entry boots are impossible enough to see all the way around to check for any rips let alone to see if the secondary containment layer of the pipe between sumps is okay The only way to be sure is to reinstall all of the test boots on the piping system and pressure test the secondary of the pipe as was done when it was installed Then fill all the sumps with water however because you cannot see the outside of the sumps boots as you could during the initial hydro test you have to leave it for at least 24 hours to see if the water level has dropped Now assume the water you pumped out is contaminated as testing would cost the same and dispose of accordingly Even if the test boots are all in good shape and fit to re test it requires the removal of all dispensers off the islands to access the sumps and test boots This typically costs 3 000 5 000 and requires a site shutdown for at least two days This problem is easily resolved for tanks by positive monitoring of the tank interstitial space either by putting a vacuum on it which is the method I have found most successful or by using a et s move to L legislate that all underground tank and piping pressure systems both new and existing be upgraded to include electronic line leak detection Steelcraft_1011_Waterloo Layout 1 10 25 11 6 15 AM Page 1 Storage Containment Solutions Since 1923 Looking for a superior storage containment solution STEELCRAFT Inc offers a full line of standard and custom liquid containment tanks and systems as well as pressure vessels including single and double walled tanks underground storage process vessels and field erected tanks Field proven after thousands of installations our products meet stringent code specifications and are the choice of engineers contractors and architects With our leading edge engineering custom manufacturing facilities and in house finishing capability you can trust us to deliver a quality product on time every time For lasting trouble free storage containment STEELCRAFT Inc Visit our website or contact us Waterloo ON 1 800 265 8840 Moncton NB 1 888 258 8166 Edmonton AB 1 888 661 8265 Innisfail AB 1 800 661 2851 www steelcraftinc com JUNE 2014 CANADIAN PETROLEUM CONTRACTOR 9 CPCA_June14_FINAL indd 9 2014 06 17 10 57 AM
liquid normally brine solution in the interstitial If the vacuum is lost or the liquid level changes in the interstice of the tank an alarm is activated and we aren t dependent on any ground or product level in the tank to tell us there is a breach in the primary or secondary of the tank Several legislators have already adopted this for new systems however it should be mandated that existing sites be updated to positive monitoring as well It is relatively inexpensive to install a vacuum system on an existing site with a dry float sensor as the wiring is the same it s just a matter of pulling out the old sensor and installing a ULC approved vacuum switch and gauge and pulling the vacuum on the interstitial So it s the piping entry boots and sumps that are the problem The chances of a tank becoming 100 submerged in groundwater are much higher than all the piping sumps and entry boots which are several feet above the top of the underground tanks true positive monitoring of tanks should be a lower priority as far as risk management goes but due to the ease of implementation and no additional cost involved for new facilities it has been easy to adopt Positively monitoring the secondary containment of the piping entry boots and sumps involves ripping everything out and installing doublewall sumps and double wall entry boots which involves huge upfront costs and very high operating and maintenance costs Some US jurisdictions with much better climates than we have in Canada have already adopted this and are apparently experiencing major issues So we are putting all of our trust in a system we know has many issues and this is a very bad situation to be in as we can t honestly say we are doing our due diligence Is there a better way to minimize the risk without spending huge amounts of money The answer is yes What if we could do a much better job of detecting small leaks in the primary of the pipe and then shut down the STP of the affected system to prevent any further leaking Then we only need to put our trust in the secondary system to contain a small amount of product instead of trusting it will contain everything that leaks until it leaks into a sump and sets off the alarm by activating the sensor This has been possible to do for many years but was not practical or reliable The good news is that it is now pressurized line leak detection is the answer It monitors the pressure in the primary product line every time an STP stops and if it drops and can t be accounted for by a temperature change or expansion of the pipe it sets off an alarm in the electronic monitoring system When these systems originally came out they caused a huge number of false alarms but the technology and software has improved drastically and the systems are now working extremely well I installed a system in 2006 at a facility located over a subway system and the system is still in operation today and has not caused a false alarm yet These systems in the right conditions can provide Level 1 or precision leak testing 0 38 litres per hour in as little as 45 minutes of downtime In the first 15 minutes 10 CANADIAN PETROLEUM CONTRACTOR JUNE 2014 CPCA_June14_FINAL indd 10 2014 06 17 1 02 PM
they provide a Level 3 leak test of three gallons per hour 11 4 litres per hour and in 30 minutes a Level 2 leak test of 0 2 gallons per hour 0 76 litres per hour and it continues until a precision test of 0 1 gallons per hour 0 38 liters per hour is passed On a brand new installation the cost of the pressure transducers the extra two instrumentation wires exactly the same as are required for any current probe or sensor and the extra board that might be required depending on which electronic monitoring console is in use would be less than 5 000 for a typical retail site Retrofitting an existing site with this additional confidence or due diligence including trenching is likely in the neighbourhood of 15 000 This is a small price to pay compared to the cost of an environmental clean up and if this system detects one leak at one site it pays for itself hundreds if not thousands of times over Some major oil companies have already made this a standard for their new facilities as they know they must do their due diligence but they should not be the only ones So let s not put our faith in something we already know we cannot let s move to legislate that all underground tank and piping pressure systems both new and existing be upgraded to include electronic line leak detection and if not already in place positive monitoring of the tank interstice by vacuum or brine This still isn t perfect and will not work in every application out there but it will in the majority of cases and we owe it to ourselves and our future generations to protect our environment These systems in the right conditions can provide Level 1 or precision leak testing in as little as 45 minutes of downtime Your Partner in Total Containment Solutions Protecting the environment for future generations Aboveground Tanks Underground Tanks Tank Accessories Fire Rated Tanks Double Bottom Tanks Fuel Oil Tanks Double Wall Oval Tanks Custom Fabrication Vertical Tanks Horizontal Tanks Bench Tanks Dike Tanks Utility Tanks Sub Base Tanks Static Head Tanks Utility Pumps Atmospheric steel storage tank fabrication UL ULC AWWA API Up to 250 000LT 69 Comstock Road Toronto ON M1L 2G9 Phone 416 757 6278 Fax 416 757 5579 Toll Free 1 800 387 1400 dteindustries com sales dteindustries com JUNE 2014 CANADIAN PETROLEUM CONTRACTOR 11 CPCA_June14_FINAL indd 11 2014 06 17 10 57 AM
Cause for celebration The OPCA conference marks its 20th anniversary in Toronto by Michelle Rae executive director OPCA The OPCA celebrated its 20th anniversary during its annual conference in Toronto this March The three day conference was held in conjunction with The Convenience U CARWACS Show Day one commenced with manufacturer training for OPCA members and their employees Training was provided by Franklin Fueling OPW Red Leonard Containment Solutions Gilbarco and PD McLaren The OPCA would like to thank all of these manufacturers for their continued support of the association and for providing the member training every year That evening the OPCA provided hospitality for its members at the Four Points Sheraton hotel Members who stopped by also received gifts as a small token for attending the conference Day two opened with the POST safety forum hosted by the OPCA along with members Claybar Contracting SAS Petroleum Technologies and National Energy Equipment Topics included worker behaviour toward safety working at heights and PPE Albert Budding of Albert s Gas Station Maintenance also spoke on how POST benefits his company and Jim Hunter of Shell Canada provided a presentation on retail site safety The OPCA would like to thank Claybar SAS and National Energy for their initiative every year in hosting this event and for all of our great speakers and to issue a special thank you to Andy Ferland of Claybar Contracting for acting as MC at the event The event closed with guest speaker Michael Pinball Clemons of Toronto Argonauts fame who gave a stirring speech on the importance of teamwork and safety amongst fellow workers That afternoon saw the opening of The Convenience U CARWACS trade show Canada s biggest industry trade show with hundreds of vendors from the car wash and petroleum equipment sectors That evening the OPCA hosted a dinner and entertainment featuring award winning comedian Steve Patterson host of CBC s The Debaters National Energy Equipment Waleco and Michelle Rae presents Lance Mullett with his award for the OPCA anniversary draw Speakers share their insights during presentations at the 20th annual OPCA conference 12 CANADIAN PETROLEUM CONTRACTOR JUNE 2014 CPCA_June14_FINAL indd 12 2014 06 17 10 57 AM
Michael Pinball Clemons jokes around with attendees during his speech about the importance of teamwork OPCA 2014 sponsors KMD also provided hospitality for members Day three began with the OPCA annual general meeting and wrapped up with The Convenience U CARWACS Show At the OPCA annual general meeting members participated in a roundtable discussion on a number of topics affecting the industry Guest speakers included David Mason of Canada Brokerlink OPCA insurance program administrator and John Marshall of the Technical Standards and Safety Authority who gave a presentation on TSSA s industry programs He also introduced The Exchange TSSA s new safety blog To commemorate OPCA s anniversary a short video retrospective was played OPCA board members past and present as well as long time members were interviewed to reminisce on the formation of the association and to reflect on how the industry has changed over the years Many gifts and prizes were handed out after lunch including the grand prize of a 1 000 Fairmont Hotels voucher won by Lance Mullet Prizes were provided by the OPCA and 2014 conference sponsors See you next year Canada Brokerlink S teelcraft Clemmer division Wayne KMD N ational Energy Equipment Waleco Pro Petroleum T S Technical College S outhwest Energy Control Systems of Canada En Safe Alternate Solutions Thank you for your support Don t Just Go with the Flow control it with Jefferson Solenoid Valves Association Asso iat soci canadienne de normalisation Canadian Standars Association Jef f erso n So le n o id Va lv e s U S A Inc 20225 N E 15TH C T Mi ami FL 33179 U S A Tel 305 2 4 9 8 1 2 0 F a x 3 0 5 2 4 9 8 121 Toll Fr ee 1 866 42 VA LV E 82583 E mai l in fo j e ffe rs o n v a l v e s c o m www jeffer sonvalves com JUNE 2014 CANADIAN PETROLEUM CONTRACTOR 13 CPCA_June14_FINAL indd 13 2014 06 17 10 57 AM
safety bulletin Hand laceration from a sharp panel Source Suncor Energy Products Two labourers were working in a truck bay installing vertical metal siding working off a lift The bottom of the panel was swinging out and a plumber working nearby went over to assist them holding the bottom of the panel After the panel was secured the plumber released it and the edge of the panel cut through his glove and into his hand The worker was administered first aid on site and transported to hospital where he received two stitches The worker returned to work on full duties What can we learn from this event Understand the hazards of the task you are performing hile well intentioned the injured worker was W working on a task that he should not have been A Last Minute Risk Assessment LMRA was not completed The worker had not been involved in the creation of or reviewed the Job Safety Analysis for this task Incorrect gloves were used for handling metal siding nderstanding the tasks and identifying hazards U raises worker awareness to prevent injuries Always perform a Last Minute Risk Assessment his injury could have been prevented if an LMRA was T completed afety procedures must be followed at all times S including the use of proper PPE Appropriate cutresistant gloves for handling metal siding should have been used ll parties performing a task must review the JSA to A ensure awareness of all hazards associated with the work being completed Gloves like all PPE must be appropriate for the task at hand There are many different types of gloves available for different purposes all of which are available from your safety equipment supplier Matching the appropriate type of glove to the task is key Please visit the POST website www POSTtraining ca for information on glove selection including an understanding of cut protection abrasion protection and puncture resistance 14 CANADIAN PETROLEUM CONTRACTOR JUNE 2014 CPCA_June14_FINAL indd 14 2014 06 17 10 57 AM
JUNE 2014 CANADIAN PETROLEUM CONTRACTOR 15 CPCA_June14_FINAL indd 15 2014 06 17 10 57 AM
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