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Empowering Growth. Inspiring Change

Touchstone Support ServicesLearn About Our Vision and ValuesIntroducing our ground-breaking domiciliary service: a flexible, cost-effective alternative to traditional residential placements, designed toprovide personalised support for children and families in the comfort oftheir own homes. Say goodbye to rigid schedules and impersonalinstitutions—our dynamic approach puts the needs of each child andfamily first. With a dedicated team of professionals, we offer tailoredsupport, guidance, and resources to promote growth and well-being. Joinus as we revolutionise child and family care, one home at a time. Welcometo a brighter future with our innovative domiciliary service.

Touchstone Support ServicesWhat Defines UsOur innovative domiciliary service—a CIW registered and regulated initiative,committed to providing top-quality care for children and families. We'reproud to be registered with the 4Cs, ensuring that our service meets thehighest standards of excellence and accountability. With our dedicated teamand flexible approach, we offer personalised support and guidance tailoredto the unique needs of each family. Join us as we lead the way in redefiningchild and family care, setting a new standard for quality and compassion.Welcome to a trusted and regulated environment with our domiciliaryservice.

Touchstone Support ServicesOur ServicesIndividual SupportDiscover our comprehensive individual support services tailored to meet theunique needs of each person. From tailored support within the homeenvironment to engaging outings and activities, we empower individuals tothrive. Our community-based activities foster personal growth, while respitesupport offers much-needed breaks for individuals and caregivers alike. Wefacilitate structured visits for families in care, promote healthy connections,and provide transition support for those moving towards independent living.With our holistic approach, we aim to enhance well-being, independence, andoverall quality of life for all individuals we support.

Touchstone Support ServicesOur ServicesFamily Support Family Focused Support is a holistic approach designed to uphold the unityof families while addressing their unique challenges. Emphasising theimportance of familial bonds in nurturing individual growth, this approachinvolves hands-on assistance within the family home, ensuring a deepunderstanding of each member's needs. Tailored support plans are craftedthrough thorough assessments, providing personalised interventions. With afocus on gradual independence, intensive support is initially provided,drawing from evidence-based models like the Trauma Recovery Model andPositive Behavioural Support. Family assessments inform interventionstrategies, while practical support encompasses day-to-day activities andrespite care. Ultimately, the goal is to empower families, strengthen bonds,and enhance the well-being of children and young people within the familydynamic.

Touchstone Support ServicesOur ServicesEmergency Support Our specialised Emergency and Crisis Support Packages are specificallycrafted to meet the urgent needs of both health and social careprofessionals and the individuals seeking support. At Touchstone, we prideourselves on our ability to act promptly, ensuring that assistance is readilyavailable precisely when it's needed most. Whether it's offering crucial aid toindividuals facing challenging circumstances or collaborating closely withprofessionals to navigate complex situations, our dedicated team iscommitted to delivering positive outcomes with speed and efficiency.

Touchstone Support ServicesOur ServicesIn-home Respite Care and SupportWelcome to Touchstone Support Services, where we provide respite careand support for children and young people in the comfort of their ownhomes, offering much-needed breaks for caregivers. Our services cater toindividuals with various needs, including learning disabilities, ADHD, Autism,and trauma. We pride ourselves on offering personalised support packageswith person-centred approaches, ensuring that each individual's uniqueneeds are met. Our dedicated staff team is highly adaptable and willseamlessly integrate into existing routines, providing reassurance to bothcarers and caregivers. At Touchstone, we prioritise the well-being of both theindividuals we support and their families, offering a supportive environmentwhere everyone can thrive.

Touchstone Support ServicesOur ServicesHoliday Respite Support Touchstone is committed to addressing the unique challenges familiesencounter by delivering tailored, cost-effective solutions that accommodatethe diverse needs of each individual we assist. Our comprehensive servicesinclude Out-of-Home and Activity Holidays, offering children memorableadventures while granting families a well-deserved respite. Additionally, Our reset breaks offer vital intervention for individuals involvedin issues such as Child Sexual Exploitation (CSE), substance misuse, countylines, family or residential home breakdowns, gang affiliation, and other risksAt Touchstone, we prioritize individualised care, affordability, and theexpertise of our experienced professionals, who work collaboratively withfamilies and stakeholders to ensure top-quality support at every stage.

Touchstone Support ServicesOur Services16+ SupportTouchstone Support Services is dedicated to delivering exceptionaldomiciliary care for young people aged 16 and above, tailored to theirindividual needs. Our mission is to promote independence, enhancewellbeing, facilitate future planning, and empower individuals to reach theirfull potential. Our comprehensive range of services includes independencepromotion, wellbeing enhancement, future planning assistance, care leaverssupport, CSE and county lines awareness, mediation for ongoing familyissues, transitioning support, homelessness prevention, and a stepdownservice. We take a holistic approach, placing the young person at the centerof their care journey, with a committed team of professionals providingtailored support, empowerment, and collaboration with families andstakeholders. Choose Touchstone for our experienced team, tailoredsupport, empowerment ethos, and collaborative approach.

Touchstone Support ServicesOur ServicesPre-Birth and Post Birth supportExperience personalised domiciliary care tailored to the unique needs ofparents, caregivers who require additional support, and expectant parents incrisis situations, crucial for keeping families together. Our trained caregiversoffer assistance with daily tasks, enabling parents to prioritise bonding withtheir babies. Emotional and mental health support helps parents cope withstress and anxiety, while practical parenting skills empower them in infantcare and safety. Tailored assistance ensures holistic support, addressing theunique challenges of parents, caregivers, and expectant parents to maintainfamily unity. Our long-term commitment empowers them to create stableenvironments for themselves and their children, fostering family cohesionand ensuring both parent and baby thrive during this critical period.

Touchstone Support ServicesWhat people say about us“...Sent from heaven! Finally got a service that understands our son. So patient,knowledgeable and I really don't know how we would have managed withoutSophie and the team these past weeks! Thank you, eternally grateful”Parent of an individual we support“Yes G I have enjoyed it so far and guesswhat I’ve not run for a month now are youproud of me?”Individual we supported “I have commissioned Touchstone on a number of occasions. The managementare very responsive and will go over and above to secure the support requestedfor the family, but also a team most suited to supporting the identified need. Thecommunication from management and the support staff is excellent, and theyhave managed some very complex situations with young people who have beeninvolved in criminal exploitation and who are awaiting a residential placement tobecome available. I feel I have a very good working relationship with the service,and they are definitely one I have recommended to a number of my colleagues”Social worker“Thank you for hanging out with me a lot”Individual we support

Touchstone Support ServicesTransform - Support - StrengthenFor more information, please contact:Sophie Evanstouchstone-ss.co.ukSophie.evans@touchstone-ss.co.ukUnit 26, Business in FocusTonduBridgendCF32 9BSWales07958022406