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Message WWW.COASTAL-KIDS.COM.AUWorking with Heart at Coastal KidsA Place to Thrive, Connect, and Make a Difference
Welcome to Coastal KidsAbout Coastal KidsOur Mission & ValuesWhat We Offer YouLearning & Career GrowthWellbeing & Work-Life BalanceHear From Our TeamOur CultureClinical Excellence & ImpactGiving BackYour First 90 DaysReady to Join Us040506070809101112131415Laughter, Learning, and Making a difference, Every day.Table ofContents
Welcome to Coastal KidsAbout Coastal KidsOur Mission & ValuesWhat We Offer YouLearning & Career GrowthWellbeing & Work-Life BalanceHear From Our TeamOur CultureClinical Excellence & ImpactGiving BackYour First 90 DaysReady to Join Us040506070809101112131415Laughter, Learning, and Making a difference, Every day.Table ofContents
At Coastal Kids, we believe that supporting children means supporting the people who care for them — including you.Our team of passionate allied health professionals, customer service staff, and assistants, all work together to help every child thrive. We’re proud of the culture we’ve built — one of warmth, purpose, connection, and continual growth. Whether you’re just starting your career or looking for a place to deepen your practice, you’ll nd a home here.Welcome to a team that celebrates who you are, values your contribution, and walks beside you every step of the way.About Coastal KidsCoastal Kids was established in 2015 by Speech Pathologist Melanie von Bertouch.Initially a speech pathology practise, in 2025, we changed the name to Coastal Kids Allied Health and broadened our scope of services to include Occupational Therapy. We offer paediatric Speech Pathology and Occupational Therapy services both in clinic, and in the community.Our services include therapy supported by our Allied Health Assistants, allowing us to have a bigger impact on the Townsville community.We are committed to providing best practise services to our clients and their families, while ensuring our staff are valued and supported.Melanie | DirectorWhy Join Us?• A welcoming, connected team• Calm leadership that is always open to feedback and improvement• A workday that is fun and fullling• Purpose-driven work with real impact• Structured career development and mentoring• Flexibility that respects your life• Resources, systems, and admin support to help you thriveWelcome toCoastal Kids
At Coastal Kids, we believe that supporting children means supporting the people who care for them — including you.Our team of passionate allied health professionals, customer service staff, and assistants, all work together to help every child thrive. We’re proud of the culture we’ve built — one of warmth, purpose, connection, and continual growth. Whether you’re just starting your career or looking for a place to deepen your practice, you’ll nd a home here.Welcome to a team that celebrates who you are, values your contribution, and walks beside you every step of the way.About Coastal KidsCoastal Kids was established in 2015 by Speech Pathologist Melanie von Bertouch.Initially a speech pathology practise, in 2025, we changed the name to Coastal Kids Allied Health and broadened our scope of services to include Occupational Therapy. We offer paediatric Speech Pathology and Occupational Therapy services both in clinic, and in the community.Our services include therapy supported by our Allied Health Assistants, allowing us to have a bigger impact on the Townsville community.We are committed to providing best practise services to our clients and their families, while ensuring our staff are valued and supported.Melanie | DirectorWhy Join Us?• A welcoming, connected team• Calm leadership that is always open to feedback and improvement• A workday that is fun and fullling• Purpose-driven work with real impact• Structured career development and mentoring• Flexibility that respects your life• Resources, systems, and admin support to help you thriveWelcome toCoastal Kids
Purposeful WorkAt Coastal Kids, every session makes a real difference. You’ll support children and families in meaningful, everyday ways—helping them connect, grow, and thrive in their world.Recognition & RewardWe celebrate wins big and small, with weekly shoutouts, team lunches, and generous leave. Our remuneration is well above award, and your efforts are valued.Mission Statement:Our Core Values:To support our clients to be able to connect with their friends, family and community through compassionate, evidence-based therapy, delivered by clinicians who feel supported, valued, and inspired.IntegrityWe’re honest, open, and always do our best.GrowthWe look to continuously improveCommunityWe care deeply about giving back locally.EqualityEveryone is treated with fairness and respect.Our Mission& ValuesWhat WeOffer YouCollaborationWe work together and support each other.SustainabilityWe value balance, for people and the planet.MultidisciplinaryCollaborationWork alongside a team of OTs, Speech Pathologists, and AHAs in a truly collaborative environment. We share knowledge, ideas, and always have each other’s back.Tools & SupportWith digital systems, admin help, and practical resources, we make sure you’re free to focus on your clinical work, not caught up in logistics.Flexibility & AutonomyWe support exible schedules, part-time roles, and autonomy over your calendar. Whether it’s a 4.5-day week or time off for family, we work with you.WellbeingWe care about your long-term wellbeing. With EAP access, supportive leadership, and space for rest and reection, you’re never left to do it alone.07www.coastal-kids.com.au
Purposeful WorkAt Coastal Kids, every session makes a real difference. You’ll support children and families in meaningful, everyday ways—helping them connect, grow, and thrive in their world.Recognition & RewardWe celebrate wins big and small, with weekly shoutouts, team lunches, and generous leave. Our remuneration is well above award, and your efforts are valued.Mission Statement:Our Core Values:To support our clients to be able to connect with their friends, family and community through compassionate, evidence-based therapy, delivered by clinicians who feel supported, valued, and inspired.IntegrityWe’re honest, open, and always do our best.GrowthWe look to continuously improveCommunityWe care deeply about giving back locally.EqualityEveryone is treated with fairness and respect.Our Mission& ValuesWhat WeOffer YouCollaborationWe work together and support each other.SustainabilityWe value balance, for people and the planet.MultidisciplinaryCollaborationWork alongside a team of OTs, Speech Pathologists, and AHAs in a truly collaborative environment. We share knowledge, ideas, and always have each other’s back.Tools & SupportWith digital systems, admin help, and practical resources, we make sure you’re free to focus on your clinical work, not caught up in logistics.Flexibility & AutonomyWe support exible schedules, part-time roles, and autonomy over your calendar. Whether it’s a 4.5-day week or time off for family, we work with you.WellbeingWe care about your long-term wellbeing. With EAP access, supportive leadership, and space for rest and reection, you’re never left to do it alone.07www.coastal-kids.com.au
There is always learning opportunities and ways to grow your Career at Coastal Kids. Here’s some of what we have on offer: We know that to do your best work, you need to be at your best. At Coastal Kids, we try to support your long-term sustainability by providing:Learning &Career GrowthWellbeing &Work-Life BalanceWeekly 1:1 supervisionwith senior cliniciansPeer supervision and collaborative learningClinical team and all-staff meetingsCPD allowance andpaid PD leaveIn-house workshopsand training sessionsClear routes to growand leadCapped and manageable caseloadsAbove award annual leaveRegular wellbeing check-insTime for admin, learning, and breaksSupportive and understanding leadershipAccess to EAP and wellness resourcesNow I’m supervising students and AHA’s, and working towards a team leader roleWhen we care for each other, we’re better equipped to care for others.08www.coastal-kids.com.auwww.coastal-kids.com.au09
There is always learning opportunities and ways to grow your Career at Coastal Kids. Here’s some of what we have on offer: We know that to do your best work, you need to be at your best. At Coastal Kids, we try to support your long-term sustainability by providing:Learning &Career GrowthWellbeing &Work-Life BalanceWeekly 1:1 supervisionwith senior cliniciansPeer supervision and collaborative learningClinical team and all-staff meetingsCPD allowance andpaid PD leaveIn-house workshopsand training sessionsClear routes to growand leadCapped and manageable caseloadsAbove award annual leaveRegular wellbeing check-insTime for admin, learning, and breaksSupportive and understanding leadershipAccess to EAP and wellness resourcesNow I’m supervising students and AHA’s, and working towards a team leader roleWhen we care for each other, we’re better equipped to care for others.08www.coastal-kids.com.auwww.coastal-kids.com.au09
Hear FromOur TeamAt Coastal Kids, we know that our business is only as good as the people who work here, and providing a happy, fulfilling work environment is key to retaining our most valuable asset – our staff!Our CultureFun team days andsocial eventsCelebrations for wins and milestonesOpen feedback and continuous improvementRecognition of work anniversariesCommunity giving and volunteeringA workplace that values joy and connectionWe take our work seriously, but we make sure to laugh along the way.10 11www.coastal-kids.com.au www.coastal-kids.com.auSophieAllied Health Assistant“As a student working as an AHA, it’s been so helpful to see what my future career could actually look like and to explore different areas of interest.JulieCustomer Service team“We all get along, its a exible workplace”SaraPractice Manager“I enjoy working with everybody. I think our personalities are really well matched, and that’s what makes coming to work so enjoyable.”EmmaTeam Leader“It’s been a really smooth and supportive transition. The team has been so welcoming and friendly—it hasn’t felt like I’m the ‘new person’ at all.”JasmineSpeech Pathologist“The best thing about working here? Denitely the team and the culture. We’re always having fun, there’s always laughter—and we genuinely help each other.”
Hear FromOur TeamAt Coastal Kids, we know that our business is only as good as the people who work here, and providing a happy, fulfilling work environment is key to retaining our most valuable asset – our staff!Our CultureFun team days andsocial eventsCelebrations for wins and milestonesOpen feedback and continuous improvementRecognition of work anniversariesCommunity giving and volunteeringA workplace that values joy and connectionWe take our work seriously, but we make sure to laugh along the way.10 11www.coastal-kids.com.au www.coastal-kids.com.auSophieAllied Health Assistant“As a student working as an AHA, it’s been so helpful to see what my future career could actually look like and to explore different areas of interest.JulieCustomer Service team“We all get along, its a exible workplace”SaraPractice Manager“I enjoy working with everybody. I think our personalities are really well matched, and that’s what makes coming to work so enjoyable.”EmmaTeam Leader“It’s been a really smooth and supportive transition. The team has been so welcoming and friendly—it hasn’t felt like I’m the ‘new person’ at all.”JasmineSpeech Pathologist“The best thing about working here? Denitely the team and the culture. We’re always having fun, there’s always laughter—and we genuinely help each other.”
For the last 2 years, Coastal Kids has given back to the community through donations of a proportion of sales each month. Each staff member gets to choose a charity close to their heart to be a part of this initiative.In 2024 we donated a total of $4839!! Below are some of the charities we’ve contributed to in recent months.There’s nothing like seeing your clients hit their goals, from that elusive ‘k’ sound, writing their name, making a friend, or an intentional request for the first time – these are the moments that make it all worthwhile. We ensure that our clients meet their goals in the following ways:ClinicalExcellence & ImpactFamily-centred goals that create real-life changeMeasurable outcomes using tools like COPMRegular parent meetings and goal check insCoaching models to empower families every dayEvery goal reached is a step toward greater independence and connection.12Giving Backwww.coastal-kids.com.au
For the last 2 years, Coastal Kids has given back to the community through donations of a proportion of sales each month. Each staff member gets to choose a charity close to their heart to be a part of this initiative.In 2024 we donated a total of $4839!! Below are some of the charities we’ve contributed to in recent months.There’s nothing like seeing your clients hit their goals, from that elusive ‘k’ sound, writing their name, making a friend, or an intentional request for the first time – these are the moments that make it all worthwhile. We ensure that our clients meet their goals in the following ways:ClinicalExcellence & ImpactFamily-centred goals that create real-life changeMeasurable outcomes using tools like COPMRegular parent meetings and goal check insCoaching models to empower families every dayEvery goal reached is a step toward greater independence and connection.12Giving Backwww.coastal-kids.com.au
YourFirst 90 DaysReady to Join Us?We’d love to hear your story.Reach out to express your interest or explore our current roles.info@coastalkidsspeech.com.auwww.coastal-kids.com.au 31-39 Martinez Avenue, West End, Townsville@coastalkidsspeech We have developed our From Grad to Great! Program to help new graduates make the shift into clinical work. This program outlines a structured first 90 days of work, including:A warm welcome and structured onboardingShadowing sessions to ease into the roleA personalised learning plan with clear goals Weekly supervision and check-insStep-by-step clinical processes and guidesGradual caseload build-up with PD supportYou’re never expected to know it all on day one. We grow together, step by step.14www.coastal-kids.com.au
YourFirst 90 DaysReady to Join Us?We’d love to hear your story.Reach out to express your interest or explore our current roles.info@coastalkidsspeech.com.auwww.coastal-kids.com.au 31-39 Martinez Avenue, West End, Townsville@coastalkidsspeech We have developed our From Grad to Great! Program to help new graduates make the shift into clinical work. This program outlines a structured first 90 days of work, including:A warm welcome and structured onboardingShadowing sessions to ease into the roleA personalised learning plan with clear goals Weekly supervision and check-insStep-by-step clinical processes and guidesGradual caseload build-up with PD supportYou’re never expected to know it all on day one. We grow together, step by step.14www.coastal-kids.com.au
A Place to Thrive, Connect, and Make a Differenceinfo@coastalkidsspeech.com.auwww.coastal-kids.com.au 31-39 Martinez Avenue, West End, Townsville@coastalkidsspeech