Return to flip book view

City of Appleton City Hall Emergency Procedures Contents Introduction Emergency Phone Numbers and Internal Phone Paging Procedures Page 2 Medical Emergency Procedures Visitors and Staff Page 3 Telephone Threats Bomb Threats Page 4 Hazardous Substance Leaks Power Outages and Elevator Emergencies Page 5 Tornado Severe Weather Procedures Severe Weather Definitions to Know Workplace Violence Terrorism and Internal Phone Paging Procedures Page 6 Building Lockdown Procedures Page 7 Nuclear Biological and Chemical Release Preparedness and Evacuation Procedures Page 8 Evacuation Procedures continued City Hall Dept Evacuation Assembly Points and City Hall Evacuation Maps Page 9 City Hall Evacuation Maps continued Page 10 For more information contact City of Appleton Human Resources Department 100 N Appleton Street Appleton WI 54911 4799 February 2019 PH 920 832 6458 FAX 920 832 5845 www appleton org

INTRODUCTION Establishing a safe and healthy working environment requires every employee supervisor and department head to make safety and health a top priority The City recognizes this and strives through a number of ongoing programs to keep employees safe and healthy This brochure was developed to guide City employees in handling a number of situations that may arise during the course of their workday To learn more about the various City programs such as the safety committees safety issues and work related claims contact the Human Resource Department at 832 6458 EMERGENCY PHONE NUMBERS Fire Police Emergency Non Emergency Crisis Intervention Center Poison Center 911 832 5500 832 4646 1 800 815 8855 General Emergency 911 INTERNAL PAGING THROUGH PHONES Must page both groups to reach all lines in City Hall 1 Lift the handset and dial 37 Dial 3 for the primary City Hall group The phones in the primary group will make an audible tone Make the necessary announcement Return the handset to the phone cradle 2 Lift the handset and dial 37 Dial 3 for the primary City Hall group The phones in the primary group will make an audible tone Make the necessary announcement Return the handset to the phone cradle

MEDICAL EMERGENCIES VISITORS If you observe a visitor who appears to be seriously ill or injured 1 Dial 911 immediately Give the 911 operator the location visitor name and describe the type of emergency 2 Call Human Resources at 6458 If no answer press 0 3 Unless it is a life threatening situation do not render first aid until a qualified individual arrives 4 Do not attempt to move a person who has fallen 5 Obtain from the injured person if possible his her name phone number address date of birth and a brief description of what happened 6 Avoid unnecessary conversation with or about the ill or injured visitor or members of his her party 7 Do not offer possible cause of an accident or any conditions that may have contributed to the cause 8 Under no circumstances discuss any insurance information or accept responsibility for an accident with members of the public MEDICAL EMERGENCY CITY STAFF If a staff employee is seriously ill or injured 1 Either you or another employee that may be standing nearby should call 911 immediately If the staff member is injured versus being ill also contact Human Resources at 6458 2 Give the 911 operator the location employee s name and type of emergency 3 Unless it is a life threatening situation do not render first aid until a qualified individual arrives 4 Do not attempt to move a person who has fallen 5 Obtain from the ill or injured employee their name department and a brief statement of what they believe happened 6 After the ill or injured employee has been cared for and the incident is over the supervisor employee and witnesses will complete the Accident Incident Reporting and Investigation

TELEPHONE THREAT If you receive a telephone threat other than a bomb threat for that situation see below 1 Remain calm 2 Listen carefully Be polite and show interest Try to keep the caller talking so that you can gather more information 3 Write down as many details as you can remember If available use the Bomb Threat Checklist near your phone Refer to sample in this guide under Bomb Phone Threat Police interviewers will need this information Check and write down the caller ID number that will appear in the display window 4 The department director will notify the Director or Deputy Director of Human Resources 5 Once the Director or Deputy Director have assessed the situation they will decide what steps to take 6 If evacuation is ordered follow the Employee Evacuation Procedure in this booklet 7 Complete the bomb threat checklist and give the completed form to law enforcement personnel investigating the incident BOMB THREAT If you receive a written threat or suspicious parcel or if you find a suspicious object on the premises 1 Keep others from handling it or going near it The object may be potentially dangerous In addition preservation is important as evidence for law enforcement 2 Call 911 3 Promptly write down everything you can remember about receiving the written threat or parcel or if you find a suspicious object Police interviewers will need this information Use the Bomb Threat Checklist as needed see sample form This can also be found on the City Intranet Internal Forms Human Resources Bomb Threat Checklist

HAZARDOUS SUBSTANCE LEAK Many City facilities are located near railroad crossings and or major highways Hazardous substances are transported via both A leak or spill is a possibility and concern 1 If a leak or spill occurs the Appleton Fire Department and Outagamie Emergency Government will assess the situation 2 City personnel should remain at work unless notified by the Appleton Fire Department or Outagamie Emergency Personnel 3 Human Resources will contact Facilities Management Facilities Management will work with Appleton Fire and Outagamie Emergency Government to secure the facility and communicate with staff POWER OUTAGE If a power outage should occur 1 2 3 4 Remain calm Contact the Facilities Management Department Provide assistance to visitors and staff in your immediate area If you are in an office that has no windows and no light proceed cautiously to an area that has emergency lights Many City buildings have lights that stay on during a power outage 5 If you are in the elevator refer to Elevator Emergency Section for specific information relating to the elevator ELEVATOR EMERGENCY In an emergency do the following 1 Remain calm If there is a power failure there is a light in the elevator powered by the generator 2 Do not try to force the elevator open 3 Open the telephone panel door located on the wall in the elevator 4 Press the button that alerts Otis Emergency Service It acts as a two way communication vehicle with their emergency staff The button also identifies where the elevator is located 5 When Otis Emergency Staff or answering service responds identify where you are and what is wrong They have the ability to hand crank the elevator to the next available floor Equipment is then utilized to evacuate those stranded in the elevator

TORNADO SEVERE WEATHER If a severe weather siren is sounding or if Human Resources pages an alert 1 Evacuate to the basement of City Hall using the North stairwell 2 Human Resources will monitor the weather situation and will notify staff when they may safely return to their workstations Note Human Resources has an emergency radio that is equipped with special programming from Outagamie County allowing for up to date information from the National Weather Service Staff will also utilize internet radar SEVERE WEATHER DEFINTIONS TO KNOW TORNADO WATCH Issued to alert you that there is a possibility of a tornado developing in a specific area for a specific period of time TORNADO WARNING Issued when a tornado has actually been sighted or indicated by radar WORKPLACE VIOLENCE TERRORISM Be aware of the possibility of an incident occurring here at the City Here are some actions you should take 1 All threats of violence must be taken seriously 2 Report any threats to your supervisor immediately who will then relay to the department director 3 The department director will confer with the Human Resources HR Director to make a determination as to the next course of action The HR Director will confer with Police personnel to determine the course of action such as everyone staying where they are or evacuating the building 4 Do exactly what you are told no more and no less Do not do anything to surprise the individual INTERNAL PAGING THROUGH PHONES Must page both groups to reach all lines in City Hall 1 Lift the handset and dial 37 Dial 3 for the primary City Hall group The phones in the primary group will make an audible tone Make the necessary announcement Return the handset to the phone cradle 2 Lift the handset and dial 37 Dial 3 for the primary City Hall group The phones in the primary group will make an audible tone Make the necessary announcement Return the handset to the phone cradle

BUILDING LOCKDOWN PROCEDURES Soft Lockdown threat of potential danger i e danger in nearby area building Hard Lockdown danger is imminent i e active shooter person with weapon City Hall paging will be used to announce a lockdown i e this is a soft lockdown we have notice of potential danger or this is a hard lockdown danger is imminent Soft Lockdown Procedures danger is possible 1 2 3 4 5 Keep offices locked Stay away from window and doors go to an interior office and stay calm Be prepared to stay in this lockdown for an extensive period of time Do not allow staff to leave Alert staff members that are off site not to return until given an all clear Hard Lockdown Procedures danger is immediate 1 Keep all office doors locked go to an interior locked office and barricade the door high and deep 2 Turn lights off 3 Silence cell phones 4 Alert staff members that are off site not to return until given an all clear 5 Do not open doors police will open when all clear From Homeland Security As a last resort and only when your life is in imminent danger attempt to disrupt and or incapacitate the threat by acting as aggressively as possible against the threat throwing items and using improvised weapons yelling and committing to your actions

NUCLEAR BIOLOGICAL AND CHEMICAL RELEASE PREPAREDNESS NUCLEAR MATERIALS Can enter the body by breathing in eating drinking or absorption through skin Extremely high doses over seconds or minutes may result in Burned reddened skin Nausea vomiting diarrhea Hair loss Convulsions Unconsciousness Unless you see a sign saying radioactive or witness a nuclear explosion it is unlikely you will know people have been exposed BIOLOGICAL MATERIALS Can enter the body by breathing in injection eating drinking or breaks in the skin Exposure may result in Coughing flu like symptoms Shortness of breath Weakness or fatigue Vomiting diarrhea Indicators of an attack include Unusual number of people displaying flu like symptoms or several people suffering food poisoning symptoms or unseasonable illness Unusual unscheduled spraying CHEMICAL MATERIALS Can enter the body by breathing in eating drinking or direct contact with skin and eyes Exposure may result in Pin pointed pupils and dimness of vision Red or irritated eyes or skin Choking coughing shortness of breath Vomiting and nausea Runny nose Dizziness or loss of consciousness Convulsions or seizures Indicators of an attack include Groups of people displaying unusual behavior and signs and symptoms of exposure Abandoned spraying devices Unusual fogs clouds or mists Pools of liquid with unusual unidentified source Complaints of abnormal odors An unusual amount of dead animals or insects HOW TO PROTECT YOURSELF Cover your nose and mouth with a cloth Take frequent shallow breaths Stay calm do not panic Don t Taste Eat Smell or Touch TEST Get away from the scene immediately to safety and wait for the emergency responders to arrive EMPLOYEE EVACUATION When you hear the evacuation alarm or are told to evacuate 1 Call 911 to report the alarm In City Hall HR will call 911 2 Remain calm 3 Move quickly to the exit or stairwell assigned to your area keep left single file in the stairwell Both fifth and sixth floors of City Hall have stairwells located at each end of the building Do not use elevators 4 Do not push or shove Use handrails when using stairs 5 Take your car keys purse cell phone and jacket if needed Do not attempt to save personal items 6 Close your office door but do not lock it Close and lock any doors leading into your department 7 As you exit office personnel located near the restrooms and conference rooms should quickly check these areas If staff locates visitors or meeting participants please lead them to the proper excavation route 8 If there are disabled employees take them to the exit In City Hall take them to the front or rear stairwell preferably the rear stairwell Wait until the floor has been vacated before proceeding If you can not safely assist the individual down the stairs wait for the Fire Department to perform a rescue Be sure someone from your department knows where you are located

EVACUATION PROCEDURES Department Director or Designated Employee Responsibilities 1 See that your employees evacuate in a timely and orderly manner Close inter department doors but do not lock Lock the department doors as you evacuate Employees should go to the assembly point by the library see the assembly point designations below for each department 2 Once at the assembly point immediately take roll call 3 Report to the Command Post that all are accounted for or if anyone is missing In your absence be sure to appoint another employee to follow through 4 In areas such as Finance or IT follow all designated procedures before evacuating City Hall Command Post Requirements 1 The Human Resource City Safety Coordinator will be in charge of the Command Post 2 The Command Post will notify the Fire Department if any employees are unaccounted for 3 Once the all clear has been given by the Fire Department the Command Post or assigned person will inform all employees to return to their work areas CITY HALL EVACUATION ASSEMBLY DESIGNATION POINTS Department Identification 1 Community Development 2 Assessor 3 Mayor and Legal Services 4 Health 5 Human Resources 6 Finance 7 IT 8 DPW 9 Recreation Dance CITY HALL EVACUATION MAPS CONTINUED ON NEXT PAGE

COMMUNITY ECONOMIC DEVELOPMENT TECHNOLOGY EVACUATION KEY Suggested Evacuation Route Tornado Assembly Basement Fire Extinguisher Fire Pull box CLERK LEGAL SERVICES LEGAL SERVICES DIVERSITY