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Charlie's Plumbing Inc Benefit Guide 2024-2025

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2 7 Eligibility & Enrollment We offer a variety of options to help you select the benefit plans that best suit you and your family’s needs. Consider factors such as spousal benefits, dependent eligibility and qualifying life events as you make your benefits selections.  Eligibility Regular full-time employees who work a minimum of 30 hours per week and their dependents are eligible for medical, dental, vision, life, and disability on the first day of the month following 60 days. Dependent children are covered on the medical plan up to age 26.  How and When to Enroll We are excited to make enrollment in your benefits simple! Just follow the link to schedule a session with a benefit counselor. The counselor will call you at the time you select and assist with review of your current benefits. They will answer any questions and teach you about plans being offered this year. Once you make selections the counselor will enter those into the software for you. The session will give you the knowledge to feel comfortable with your selections to protect you and your family. Open enrollment period runs from May 31, 2024 through June 7, 2024. The benefits you elect will be in effective July 1, 2024 through June 30, 2025 How to Access Additional Benefit Information.  You can access additional benefit plan information by visiting www.employeenavigator.com You can view plan summaries, contact information, required notices and more!  Qualifying Life Events When one of the following events occurs, you have 30 days from the date of the event to notify the Benefits Department and/or request changes to your coverage. Your change in coverage must be consistent with your change in status. » Change in your legal marital status (marriage, divorce or legal separation) » Change in the number of your dependents (birth, death or adoption, or age) » Change in your spouse’s employment status (resulting in a loss or gain of coverage) » Change in your employment status from full-time to part-time, or part-time to full-time » Entitlement to Medicare or Medicaid » Change in your address or location that affects the plans for which you are eligible  Important Contact Information Plan Carrier Group Number Contact Number Website Medical EMI Health 5627 800-662-5851 emihealth.com Dental Principal 1146231 800-247-4695 principal.com/denst Vision Principal 1146231 800-877-7195 vsp.com Worksite Colonial TBD 800-325-4368 Coloniallife.com/individuals/policyholder-support 23 When Will You Pay A Higher Premium (Penalty) To Join A Medicare Drug Plan? You should also know that if you drop or lose your current coverage with Charlie’s Plumbing Inc. and don’t join a Medi-care drug plan within 63 continuous days after your current coverage ends, you may pay a higher premium (a penalty) to join a Medicare drug plan later. If you go 63 continuous days or longer without creditable prescription drug coverage, your monthly premium may go up by at least 1% of the Medicare base beneficiary premium per month for every month that you did not have that coverage. For exam-ple, if you go nineteen months without creditable coverage, your premium may consistently be at least 19% higher than the Medicare base beneficiary premium. You may have to pay this higher premium (a penalty) as long as you have Medicare pre-scription drug coverage. In addition, you may have to wait until the following October to join. For More Information About This Notice Or Your Current Prescription Drug Coverage… Contact the person listed below for further information: Sara Hursman 713-941-3162 Company Email: shursman@charliesplumbing.com NOTE: You’ll get this notice each year. You will also get it before the next period you can join a Medicare drug plan, and if this coverage through Charlie’s Plumbing Inc. changes. You also may request a copy of this notice at any time. For More Information About Your Options Under Medicare Prescription Drug Coverage… More detailed information about Medicare plans that offer prescription drug coverage is in the “Medicare & You” handbook. You’ll get a copy of the handbook in the mail every year from Medicare. You may also be contacted directly by Medicare drug plans. For more information about Medicare prescription drug coverage: Visit www.medicare.gov Call your State Health Insurance Assistance Program for personalized help Call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048. If you have limited income and resources, extra help paying for Medicare prescription drug coverage is available. For infor-mation about this extra help, visit Social Security on the web at www.socialsecurity.gov, or call them at 1-800-772-1213 (TTY 1-800-325-0778). Remember: Keep this Creditable Coverage notice. If you decide to join one of the Medicare drug plans, you may be required to provide a copy of this notice when you join to show whether or not you have maintained creditable coverage and, there-fore, whether or not you are required to pay a higher premium (a penalty).

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2 7 Eligibility & Enrollment We offer a variety of options to help you select the benefit plans that best suit you and your family’s needs. Consider factors such as spousal benefits, dependent eligibility and qualifying life events as you make your benefits selections.  Eligibility Regular full-time employees who work a minimum of 30 hours per week and their dependents are eligible for medical, dental, vision, life, and disability on the first day of the month following 60 days. Dependent children are covered on the medical plan up to age 26.  How and When to Enroll We are excited to make enrollment in your benefits simple! Just follow the link to schedule a session with a benefit counselor. The counselor will call you at the time you select and assist with review of your current benefits. They will answer any questions and teach you about plans being offered this year. Once you make selections the counselor will enter those into the software for you. The session will give you the knowledge to feel comfortable with your selections to protect you and your family. Open enrollment period runs from May 31, 2024 through June 7, 2024. The benefits you elect will be in effective July 1, 2024 through June 30, 2025 How to Access Additional Benefit Information.  You can access additional benefit plan information by visiting www.employeenavigator.com You can view plan summaries, contact information, required notices and more!  Qualifying Life Events When one of the following events occurs, you have 30 days from the date of the event to notify the Benefits Department and/or request changes to your coverage. Your change in coverage must be consistent with your change in status. » Change in your legal marital status (marriage, divorce or legal separation) » Change in the number of your dependents (birth, death or adoption, or age) » Change in your spouse’s employment status (resulting in a loss or gain of coverage) » Change in your employment status from full-time to part-time, or part-time to full-time » Entitlement to Medicare or Medicaid » Change in your address or location that affects the plans for which you are eligible  Important Contact Information Plan Carrier Group Number Contact Number Website Medical EMI Health 5627 800-662-5851 emihealth.com Dental Principal 1146231 800-247-4695 principal.com/denst Vision Principal 1146231 800-877-7195 vsp.com Worksite Colonial TBD 800-325-4368 Coloniallife.com/individuals/policyholder-support 23 When Will You Pay A Higher Premium (Penalty) To Join A Medicare Drug Plan? You should also know that if you drop or lose your current coverage with Charlie’s Plumbing Inc. and don’t join a Medi-care drug plan within 63 continuous days after your current coverage ends, you may pay a higher premium (a penalty) to join a Medicare drug plan later. If you go 63 continuous days or longer without creditable prescription drug coverage, your monthly premium may go up by at least 1% of the Medicare base beneficiary premium per month for every month that you did not have that coverage. For exam-ple, if you go nineteen months without creditable coverage, your premium may consistently be at least 19% higher than the Medicare base beneficiary premium. You may have to pay this higher premium (a penalty) as long as you have Medicare pre-scription drug coverage. In addition, you may have to wait until the following October to join. For More Information About This Notice Or Your Current Prescription Drug Coverage… Contact the person listed below for further information: Sara Hursman 713-941-3162 Company Email: shursman@charliesplumbing.com NOTE: You’ll get this notice each year. You will also get it before the next period you can join a Medicare drug plan, and if this coverage through Charlie’s Plumbing Inc. changes. You also may request a copy of this notice at any time. For More Information About Your Options Under Medicare Prescription Drug Coverage… More detailed information about Medicare plans that offer prescription drug coverage is in the “Medicare & You” handbook. You’ll get a copy of the handbook in the mail every year from Medicare. You may also be contacted directly by Medicare drug plans. For more information about Medicare prescription drug coverage: Visit www.medicare.gov Call your State Health Insurance Assistance Program for personalized help Call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048. If you have limited income and resources, extra help paying for Medicare prescription drug coverage is available. For infor-mation about this extra help, visit Social Security on the web at www.socialsecurity.gov, or call them at 1-800-772-1213 (TTY 1-800-325-0778). Remember: Keep this Creditable Coverage notice. If you decide to join one of the Medicare drug plans, you may be required to provide a copy of this notice when you join to show whether or not you have maintained creditable coverage and, there-fore, whether or not you are required to pay a higher premium (a penalty).

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22 HIPAA NOTICE OF SPECIAL ENROLLMENT RIGHTS If you are declining enrollment for yourself or your dependents (including your spouse) because of other health insurance or group health plan coverage, you may be able to enroll yourself and your dependents in this plan if you or your dependents lose eligibility for that other coverage (or if the employer stops contribung towards your or your dependents’ other coverage). However, you must request enrollment within 30 days aer your or your dependents’ other coverage ends (or aer employer stops contribung towards the other coverage). In addion, if you have a new dependent as a result of marriage, birth, adopon, or placement for adopon, you may be able to enroll yourself and your dependents. However, you must request enrollment within 30 days aer the marriage, birth, adopon, or placement for adopon. IMPORTANT NOTICE FROM Charlie’s Plumbing Inc. ABOUT YOUR PRESCRIPTION DRUG COVERAGE AND MEDICARE Please read this noce carefully and keep it where you can nd it. This noce has informaon about your current prescripon drug coverage with Charlie’s Plumbing Inc. . and about your opons under Medicare’s prescripon drug coverage. This informaon can help you decide whether or not you want to join a Medicare drug plan. If you are considering joining, you should compare your current coverage, including which drugs are covered at what cost, with the coverage and costs of the plans oering Medicare prescripon drug coverage in your area. Informaon about where you can get help to make decisions about your prescripon drug coverage is at the end of this noce. There are two important things you need to know about your current coverage and Medicare’s prescripon drug coverage: 1. Medicare prescripon drug coverage became available in 2006 to everyone with Medicare. You can get this coverage if you join a Medicare Prescripon Drug Plan or join a Medicare Advantage Plan (like an HMO or PPO) that oers prescripon drug coverage. All Medicare drug plans provide at least a standard level of coverage set by Medicare. Some plans may also oer more coverage for a higher monthly premium. 2. Charlie’s Plumbing Inc. Services Corp. has determined that the prescripon drug coverage oered by the BlueCross BlueShield of Texas is, on average for all plan parcipants, expected to pay out as much as standard Medicare prescripon drug coverage pays and is therefore considered Creditable Coverage. Because your exisng coverage is Creditable Coverage, you can keep this coverage and not pay a higher premium (a penalty) if you later decide to join a Medicare drug plan. When Can You Join A Medicare Drug Plan? You can join a Medicare drug plan when you rst become eligible for Medicare and each year from October 15th to December 7th. However, if you lose your current creditable prescripon drug coverage, through no fault of your own, you will also be eligible for a two (2) month Special Enrollment Period (SEP) to join a Medicare drug plan. What Happens To Your Current Coverage If You Decide to Join A Medicare Drug Plan? If you decide to join a Medicare drug plan, your current BlueCross BlueShield of Texas coverage will [or will not] be aected. See pages 7- 9 of the CMS Disclosure of Creditable Coverage To Medicare Part D Eligible Individuals Guidance (available at hp://www.cms.hhs.gov/CreditableCoverage/), which outlines the prescripon drug plan provisions/opons that Medicare eligible individuals may have available to them when they become eligible for Medicare Part D. If you do decide to join a Medicare drug plan and drop your current Charlie’s Plumbing Inc. coverage, be aware that you and your dependents will not be able to get this coverage back. 3 Medical Plan Options The chart below gives a summary of the 2024 plan year medical coverages provided by EMI Health. All covered services are subject to medical necessity as determined by the Plan. The informaon in this Employee Benets Communicator is presented for illustrave purposes only. The text contained in this Guide was taken from various summary plan descripons and benet informaon documents. While every eort was taken to accurately report your benets, discrepancies or errors are always possible. In case of dis-crepancy between the Benet Enrollment Guide and the actual plan document will prevail. If you have any quesons about this summary, contact Human Resources. Base Plan Mid-Plan Buy Up EMI Health T 5000 100% EMI Health T 2500 100% EMI Health T 1000 Funding Type Level Funded Level Funded Level Funded Benefit items In-network Out-of-network In-network Out-of-network In-network Out-of-network Individual Deductible $5,000 $10,000 $2,500 $5,000 $1,000 $2,000 Family Deductible $10,000 $20,000 $5,000 $10,000 $2,000 $4,000 Individual Out-of-Pocket Max $6,800 $13,600 $5,000 $10,000 $4,000 $7,000 Family Out-of-Pocket Max $13,600 $27,200 $10,000 $20,000 $8,000 $14,000 Coinsurance (Policy Holder Portion) 0% 50% 0 50% 20% 50% Primary Care/Office $35 Ded + 50% $30 Ded + 50% $30 Ded + 50% Specialist Care $70 Ded + 50% $60 Ded + 50% $60 Ded + 50% Emergency Room $300; Waived if admitted. $250; Waived if admitted. $250; Waived if admitted. Urgent Care $75 Ded + 50% $75 Ded + 50% $75 Ded + 50% In-Network Prescription Coverage Tiers $10 /$40/$150/25% up to $250 $10 /$35/$150/25% up to $250 $10 /$35/$150/25% up to $250 Rx - Mail Order / Retail 2X for 90 day supply 2X for 90 day supply 2X for 90 day supply Weekly Rates Employee $0.00 $10.56 $19.36 + Spouse $117.57 $139.73 $158.21 + Child(ren) $96.19 $116.25 $132.97 + Family $235.14 $268.91 $297.07

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22 HIPAA NOTICE OF SPECIAL ENROLLMENT RIGHTS If you are declining enrollment for yourself or your dependents (including your spouse) because of other health insurance or group health plan coverage, you may be able to enroll yourself and your dependents in this plan if you or your dependents lose eligibility for that other coverage (or if the employer stops contribung towards your or your dependents’ other coverage). However, you must request enrollment within 30 days aer your or your dependents’ other coverage ends (or aer employer stops contribung towards the other coverage). In addion, if you have a new dependent as a result of marriage, birth, adopon, or placement for adopon, you may be able to enroll yourself and your dependents. However, you must request enrollment within 30 days aer the marriage, birth, adopon, or placement for adopon. IMPORTANT NOTICE FROM Charlie’s Plumbing Inc. ABOUT YOUR PRESCRIPTION DRUG COVERAGE AND MEDICARE Please read this noce carefully and keep it where you can nd it. This noce has informaon about your current prescripon drug coverage with Charlie’s Plumbing Inc. . and about your opons under Medicare’s prescripon drug coverage. This informaon can help you decide whether or not you want to join a Medicare drug plan. If you are considering joining, you should compare your current coverage, including which drugs are covered at what cost, with the coverage and costs of the plans oering Medicare prescripon drug coverage in your area. Informaon about where you can get help to make decisions about your prescripon drug coverage is at the end of this noce. There are two important things you need to know about your current coverage and Medicare’s prescripon drug coverage: 1. Medicare prescripon drug coverage became available in 2006 to everyone with Medicare. You can get this coverage if you join a Medicare Prescripon Drug Plan or join a Medicare Advantage Plan (like an HMO or PPO) that oers prescripon drug coverage. All Medicare drug plans provide at least a standard level of coverage set by Medicare. Some plans may also oer more coverage for a higher monthly premium. 2. Charlie’s Plumbing Inc. Services Corp. has determined that the prescripon drug coverage oered by the BlueCross BlueShield of Texas is, on average for all plan parcipants, expected to pay out as much as standard Medicare prescripon drug coverage pays and is therefore considered Creditable Coverage. Because your exisng coverage is Creditable Coverage, you can keep this coverage and not pay a higher premium (a penalty) if you later decide to join a Medicare drug plan. When Can You Join A Medicare Drug Plan? You can join a Medicare drug plan when you rst become eligible for Medicare and each year from October 15th to December 7th. However, if you lose your current creditable prescripon drug coverage, through no fault of your own, you will also be eligible for a two (2) month Special Enrollment Period (SEP) to join a Medicare drug plan. What Happens To Your Current Coverage If You Decide to Join A Medicare Drug Plan? If you decide to join a Medicare drug plan, your current BlueCross BlueShield of Texas coverage will [or will not] be aected. See pages 7- 9 of the CMS Disclosure of Creditable Coverage To Medicare Part D Eligible Individuals Guidance (available at hp://www.cms.hhs.gov/CreditableCoverage/), which outlines the prescripon drug plan provisions/opons that Medicare eligible individuals may have available to them when they become eligible for Medicare Part D. If you do decide to join a Medicare drug plan and drop your current Charlie’s Plumbing Inc. coverage, be aware that you and your dependents will not be able to get this coverage back. 3 Medical Plan Options The chart below gives a summary of the 2024 plan year medical coverages provided by EMI Health. All covered services are subject to medical necessity as determined by the Plan. The informaon in this Employee Benets Communicator is presented for illustrave purposes only. The text contained in this Guide was taken from various summary plan descripons and benet informaon documents. While every eort was taken to accurately report your benets, discrepancies or errors are always possible. In case of dis-crepancy between the Benet Enrollment Guide and the actual plan document will prevail. If you have any quesons about this summary, contact Human Resources. Base Plan Mid-Plan Buy Up EMI Health T 5000 100% EMI Health T 2500 100% EMI Health T 1000 Funding Type Level Funded Level Funded Level Funded Benefit items In-network Out-of-network In-network Out-of-network In-network Out-of-network Individual Deductible $5,000 $10,000 $2,500 $5,000 $1,000 $2,000 Family Deductible $10,000 $20,000 $5,000 $10,000 $2,000 $4,000 Individual Out-of-Pocket Max $6,800 $13,600 $5,000 $10,000 $4,000 $7,000 Family Out-of-Pocket Max $13,600 $27,200 $10,000 $20,000 $8,000 $14,000 Coinsurance (Policy Holder Portion) 0% 50% 0 50% 20% 50% Primary Care/Office $35 Ded + 50% $30 Ded + 50% $30 Ded + 50% Specialist Care $70 Ded + 50% $60 Ded + 50% $60 Ded + 50% Emergency Room $300; Waived if admitted. $250; Waived if admitted. $250; Waived if admitted. Urgent Care $75 Ded + 50% $75 Ded + 50% $75 Ded + 50% In-Network Prescription Coverage Tiers $10 /$40/$150/25% up to $250 $10 /$35/$150/25% up to $250 $10 /$35/$150/25% up to $250 Rx - Mail Order / Retail 2X for 90 day supply 2X for 90 day supply 2X for 90 day supply Weekly Rates Employee $0.00 $10.56 $19.36 + Spouse $117.57 $139.73 $158.21 + Child(ren) $96.19 $116.25 $132.97 + Family $235.14 $268.91 $297.07

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4 21 To see if any other states have added a premium assistance program since July 31, 2014, or for more informaon on special enrollment rights, contact either: U.S. Department of Labor Employee Benets Security Administraon www.dol.gov/ebsa U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 18 MONTANA – Medicaid NEBRASKA – Medicaid Website: http://medicaidprovider.hhs.mt.gov Phone: 1-800-694-3084 Website: www.ACCESSNebraska.ne.gov Phone: 1-855-632-7633 NEVADA – Medicaid NEW HAMPSHIRE – Medicaid Website: http://dwss.nv.gov/ Phone: 1-800-992-0900 Website: http://www.dhhs.nh.gov/oii/documents/hippapp.pdf Phone: 603-271-5218 NEW JERSEY – Medicaid and CHIP NEW YORK – Medicaid Website: http://www.state.nj.us/humanservices/ dmahs/clients/medicaid/ Website: http://www.nyhealth.gov/health_care/medicaid/ Phone: 1-800-541-2831 NORTH CAROLINA – Medicaid NORTH DAKOTA – Medicaid Website: http://www.ncdhhs.gov/dma Phone: 919-855-4100 Website: http://www.nd.gov/dhs/services/medicalserv/medicaid/ Phone: 1-800-755-2604 OKLAHOMA – Medicaid and CHIP OREGON – Medicaid Website: http://www.insureoklahoma.org Phone: 1-888-365-3742 Website: http://www.oregonhealthykids.gov Phone: 1-800-699-9075 PENNSYLVANIA – Medicaid RHODE ISLAND – Medicaid Website: http://www.dpw.state.pa.us/hipp Phone: 1-800-692-7462 Website: www.ohhs.ri.gov Phone: 401-462-5300 SOUTH CAROLINA – Medicaid SOUTH DAKOTA – Medicaid Website: http://www.scdhhs.gov Phone: 1-888-549-0820 Website: http://dss.sd.gov Phone: 1-888-828-0059 TEXAS – Medicaid UTAH – Medicaid and CHIP Website: https://www.gethipptexas.com/ Phone: 1-800-440-0493 Website: http://health.utah.gov/upp Phone: 1-866-435-7414 VERMONT – Medicaid VIRGINA – Medicaid and CHIP Website: http://www.greenmountaincare.org/ Phone: 1-800-250-8427 Website: http://www.coverva.org/programs_premium_assistance.cfm Phone: 1-800-432-5924 WASHINGTON – Medicaid WEST VIRGINA – Medicaid Website: http://www.hca.wa.gov/medicaid/ Phone: 1-800-562-3022 ext. 15473 Website: www.dhhr.wv.gov/bms/ Phone: 1-877-598-5820, HMS Third Party Liability WISCONSIN – Medicaid WYOMING – Medicaid Website: http://www.badgercareplus.org/pubs/p-10095.htm Website: http://health.wyo.gov/healthcarefin/equalitycare

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4 21 To see if any other states have added a premium assistance program since July 31, 2014, or for more informaon on special enrollment rights, contact either: U.S. Department of Labor Employee Benets Security Administraon www.dol.gov/ebsa U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 18 MONTANA – Medicaid NEBRASKA – Medicaid Website: http://medicaidprovider.hhs.mt.gov Phone: 1-800-694-3084 Website: www.ACCESSNebraska.ne.gov Phone: 1-855-632-7633 NEVADA – Medicaid NEW HAMPSHIRE – Medicaid Website: http://dwss.nv.gov/ Phone: 1-800-992-0900 Website: http://www.dhhs.nh.gov/oii/documents/hippapp.pdf Phone: 603-271-5218 NEW JERSEY – Medicaid and CHIP NEW YORK – Medicaid Website: http://www.state.nj.us/humanservices/ dmahs/clients/medicaid/ Website: http://www.nyhealth.gov/health_care/medicaid/ Phone: 1-800-541-2831 NORTH CAROLINA – Medicaid NORTH DAKOTA – Medicaid Website: http://www.ncdhhs.gov/dma Phone: 919-855-4100 Website: http://www.nd.gov/dhs/services/medicalserv/medicaid/ Phone: 1-800-755-2604 OKLAHOMA – Medicaid and CHIP OREGON – Medicaid Website: http://www.insureoklahoma.org Phone: 1-888-365-3742 Website: http://www.oregonhealthykids.gov Phone: 1-800-699-9075 PENNSYLVANIA – Medicaid RHODE ISLAND – Medicaid Website: http://www.dpw.state.pa.us/hipp Phone: 1-800-692-7462 Website: www.ohhs.ri.gov Phone: 401-462-5300 SOUTH CAROLINA – Medicaid SOUTH DAKOTA – Medicaid Website: http://www.scdhhs.gov Phone: 1-888-549-0820 Website: http://dss.sd.gov Phone: 1-888-828-0059 TEXAS – Medicaid UTAH – Medicaid and CHIP Website: https://www.gethipptexas.com/ Phone: 1-800-440-0493 Website: http://health.utah.gov/upp Phone: 1-866-435-7414 VERMONT – Medicaid VIRGINA – Medicaid and CHIP Website: http://www.greenmountaincare.org/ Phone: 1-800-250-8427 Website: http://www.coverva.org/programs_premium_assistance.cfm Phone: 1-800-432-5924 WASHINGTON – Medicaid WEST VIRGINA – Medicaid Website: http://www.hca.wa.gov/medicaid/ Phone: 1-800-562-3022 ext. 15473 Website: www.dhhr.wv.gov/bms/ Phone: 1-877-598-5820, HMS Third Party Liability WISCONSIN – Medicaid WYOMING – Medicaid Website: http://www.badgercareplus.org/pubs/p-10095.htm Website: http://health.wyo.gov/healthcarefin/equalitycare

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20 Medicaid and the Children’s Health Insurance Program (CHIP) Oer Free or Low-Cost Health Coverage to Children and Families If you are eligible for health coverage from your employer, but are unable to aord the premiums, many states, including Texas, have premium assistance programs that can help pay for coverage. These States use funds from their Medicaid or CHIP programs to help people who are eligible for employer-sponsored health coverage, but need assistance in paying their health premiums. If you or your dependents are already enrolled in Medicaid or CHIP, you can contact the Texas State Medicaid or CHIP oce to nd out if premium assistance is available to you. If you or your dependents are NOT currently enrolled in Medicaid or CHIP, and you think you or any of your dependents might be eligible for either of these programs, you can contact your State Medicaid or CHIP oce or dial 1-877-KIDS NOW or www.insurekidsnow.gov to nd out how to apply. If you qualify, you can ask the State if it has a program that might help you pay the premiums for an employer- sponsored plan. Once it is determined that you or your dependents are eligible for premium assistance under Medicaid or CHIP, your employer’s health plan is required to permit you and your dependents to enroll in the plan – as long as you and your dependents are eligible, but not already enrolled in the employer’s plan. This is called a “special enrollment” opportunity, and you must request coverage within 60 days of being determined eligible for premium assistance. You may be eligible for assistance for paying your employer health plan premiums. To nd out if you are you should contact the following department for addional informaon about eligibility. If you live in one of the following states, you may be eligible for assistance paying your employer health plan premiums. The following list of states is current as of July 31, 2014. Contact your State for more informaon on eligibility. 17 ALABAMA – Medicaid ALASKA – Medicaid Website: http://www.medicaid.alabama.gov Phone: 1-855-692-5447 Website: http://health.hss.state.ak.us/dpa/programs/medicaid/ Phone (Outside of Anchorage): 1-888-318-8890 Phone (Anchorage): 907-269-6529 ARIZONA – CHIP COLORADO – Medicaid Website: http://www.azahcccs.gov/applicants Phone (Outside of Maricopa County): 1-877-764-5437 Phone (Maricopa County): 602-417-5437 Website: http://www.colorado.gov/ Medicaid Phone (In state): 1-800-866-3513 Medicaid Phone (Out of state): 1-800-221-3943 FLORIDA – Medicaid GEORGIA – Medicaid Website: https://www.flmedicaidtplrecovery.com/ Phone: 1-877-357-3268 Website: http://dch.georgia.gov/ - Click on Programs, then Medicaid, then Health Insurance Premium Payment (HIPP) Phone: 1-800-869-1150 IDAHO – Medicaid INDIANA – Medicaid Medicaid Website: http://healthandwelfare.idaho.gov/Medical/Medicaid/PremiumAssist ance/tabid/1510/Default.aspx Medicaid Phone: 1-800-926-2588 Website: http://www.in.gov/fssa Phone: 1-800-889-9949 IOWA – Medicaid KANSAS – Medicaid Website: www.dhs.state.ia.us/hipp/ Phone: 1-888-346-9562 Website: http://www.kdheks.gov/hcf/ Phone: 1-800-792-4884 KENTUCKY – Medicaid LOUISIANA – Medicaid Website: http://chfs.ky.gov/dms/default.htm Phone: 1-800-635-2570 Website: http://www.lahipp.dhh.louisiana.gov Phone: 1-888-695-2447 MAINE – Medicaid MASSACHUSETTS – Medicaid and CHIP Website: http://www.maine.gov/dhhs/ofi/public- assistance/index.html Phone: 1-800-977-6740 Website: http://www.mass.gov/MassHealth Phone: 1-800-462-1120 MINNESOTA – Medicaid MISSOURI – Medicaid Website: http://www.dhs.state.mn.us/ Website: http://www.dss.mo.gov/mhd/participants/pages/hipp.htm 5

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20 Medicaid and the Children’s Health Insurance Program (CHIP) Oer Free or Low-Cost Health Coverage to Children and Families If you are eligible for health coverage from your employer, but are unable to aord the premiums, many states, including Texas, have premium assistance programs that can help pay for coverage. These States use funds from their Medicaid or CHIP programs to help people who are eligible for employer-sponsored health coverage, but need assistance in paying their health premiums. If you or your dependents are already enrolled in Medicaid or CHIP, you can contact the Texas State Medicaid or CHIP oce to nd out if premium assistance is available to you. If you or your dependents are NOT currently enrolled in Medicaid or CHIP, and you think you or any of your dependents might be eligible for either of these programs, you can contact your State Medicaid or CHIP oce or dial 1-877-KIDS NOW or www.insurekidsnow.gov to nd out how to apply. If you qualify, you can ask the State if it has a program that might help you pay the premiums for an employer- sponsored plan. Once it is determined that you or your dependents are eligible for premium assistance under Medicaid or CHIP, your employer’s health plan is required to permit you and your dependents to enroll in the plan – as long as you and your dependents are eligible, but not already enrolled in the employer’s plan. This is called a “special enrollment” opportunity, and you must request coverage within 60 days of being determined eligible for premium assistance. You may be eligible for assistance for paying your employer health plan premiums. To nd out if you are you should contact the following department for addional informaon about eligibility. If you live in one of the following states, you may be eligible for assistance paying your employer health plan premiums. The following list of states is current as of July 31, 2014. Contact your State for more informaon on eligibility. 17 ALABAMA – Medicaid ALASKA – Medicaid Website: http://www.medicaid.alabama.gov Phone: 1-855-692-5447 Website: http://health.hss.state.ak.us/dpa/programs/medicaid/ Phone (Outside of Anchorage): 1-888-318-8890 Phone (Anchorage): 907-269-6529 ARIZONA – CHIP COLORADO – Medicaid Website: http://www.azahcccs.gov/applicants Phone (Outside of Maricopa County): 1-877-764-5437 Phone (Maricopa County): 602-417-5437 Website: http://www.colorado.gov/ Medicaid Phone (In state): 1-800-866-3513 Medicaid Phone (Out of state): 1-800-221-3943 FLORIDA – Medicaid GEORGIA – Medicaid Website: https://www.flmedicaidtplrecovery.com/ Phone: 1-877-357-3268 Website: http://dch.georgia.gov/ - Click on Programs, then Medicaid, then Health Insurance Premium Payment (HIPP) Phone: 1-800-869-1150 IDAHO – Medicaid INDIANA – Medicaid Medicaid Website: http://healthandwelfare.idaho.gov/Medical/Medicaid/PremiumAssist ance/tabid/1510/Default.aspx Medicaid Phone: 1-800-926-2588 Website: http://www.in.gov/fssa Phone: 1-800-889-9949 IOWA – Medicaid KANSAS – Medicaid Website: www.dhs.state.ia.us/hipp/ Phone: 1-888-346-9562 Website: http://www.kdheks.gov/hcf/ Phone: 1-800-792-4884 KENTUCKY – Medicaid LOUISIANA – Medicaid Website: http://chfs.ky.gov/dms/default.htm Phone: 1-800-635-2570 Website: http://www.lahipp.dhh.louisiana.gov Phone: 1-888-695-2447 MAINE – Medicaid MASSACHUSETTS – Medicaid and CHIP Website: http://www.maine.gov/dhhs/ofi/public- assistance/index.html Phone: 1-800-977-6740 Website: http://www.mass.gov/MassHealth Phone: 1-800-462-1120 MINNESOTA – Medicaid MISSOURI – Medicaid Website: http://www.dhs.state.mn.us/ Website: http://www.dss.mo.gov/mhd/participants/pages/hipp.htm 5

Page 10

6 19 Judicial and Administrave Proceedings: We may disclose protected health informaon in the course of any judicial or administrave pro-ceeding: 1) in response to an order of a court or administrave tribunal, or 2) in response to a subpoena, discovery request, or other lawful process. Law Enforcement Purposes: We may disclose your protected health informaon for a law enforcement purpose to a law enforcement ocial as required or permied by law. Workers’ Compensaon: We may disclose protected health informaon as authorized by and to the extent necessary to comply with laws relang to workers’ compensaon or other similar programs that provide benets for work-related injuries or illness without regard to fault. Health and Safety: We may, consistent with applicable law and standards of ethical conduct, use or disclose protected health informaon, if we, in good faith, believe the use or disclosure will avert a serious threat to health or safety of a person or the public. Plan Sponsor: We may disclose your protected health informaon to corporate ocials as needed to fulll our administrave responsibili-es relang to Charlie’s Plumbing Inc. Health Care Plan. Naonal Security: We may use and disclose the protected health informaon of individuals who are Armed Forces personnel for acvies deemed necessary by appropriate military command authories to assure the proper execuon of the military mission, if the appropriate military authority has published by noce the appropriate informaon. We may also disclose to authorized federal ocials health infor-maon required for lawful intelligence, counterintelligence, and other naonal security acvies. We may disclose to a correconal instu-on or law enforcement ocial having lawful custody of an inmate or other individual protected health informaon about such inmate or individual upon a showing of necessity. INDIVIDUAL RIGHTS Access: You have a right of access to inspect and obtain a copy of protected health informaon about you, with limited excepons, for so long as we maintain the informaon. You may request the informaon in a format other than hard copies and we will comply with your request if praccable. You must make your wrien request for a copy to the contact person listed at the end of this noce. You will be charged a reasonable cost-based fee for expenses such as copies, labor, postage, and a summary of the health informaon if you request one. You may also request access by sending wrien noce to the contact person at the end of this noce. You have a right to request a review of certain denials of access. Restricon: You have the right to request addional restricons on the use and disclosure of your protected health informaon. We are not required to agree, but if we do, we are required to abide by the restricon. We must also accommodate reasonable wrien requests to receive communicaons of protected health informaon by alternave means or at alternave locaons, if you clearly state that the disclosure of all or part of that informaon could endanger you. Amendment: You have the right to request that we amend your protected health informaon. Your request must be in wring stang the reason for your request and must be provided to the contact person listed at the end of this noce. We have the right to deny such re-quests under certain circumstances. If your request is denied, you have a right to submit a wrien statement disagreeing with the denial. Accounng: You have a right to receive an accounng of disclosures of your protected health informaon made by us or our business asso-ciates for purposes other than treatment, payment or health care operaons and certain other acvies. The request may be for disclo-sures in the six years prior to the date on which the accounng is requested, but not before April 14, 2003. The rst request for an ac-counng is provided free of charge. Addional requests within a 12-month period will be charged a reasonable cost-based fee. Authorizaon: The Plan will obtain your authorizaon for uses or disclosures that are not idened by this noce or permied by applica-ble law. You may revoke any authorizaon in wring at any me. Your revocaon will not aect any use or disclosure permied by your authorizaon while it was in eect. Electronic Noce: If you receive this noce electronically, you may sll obtain a paper copy upon request to the contact person listed at the end of this noce. QUESTIONS AND COMPLAINTS If you have quesons, concerns, or complaints about our privacy pracces please contact us. Sara Hursman 713-941-3162 If you believe that your privacy rights have been violated or you are concerned about a decision relang to access, restricon, amendment, accounng, or noce, you may le a grievance with the contact person listed below. You may also submit a wrien complaint to the Secre-tary of the U.S. Department of Health and Human Services at: Region VI, Oce for Civil Rights, U.S. Department of Health and Human Ser-vices, 1301 Young Street, Suite 1169, Dallas, Texas 75202; or by e-mail at: OCRComplaint@hhs.gov. The privacy of your health informaon is important to us. We will not retaliate against you for ling a complaint.

Page 11

6 19 Judicial and Administrave Proceedings: We may disclose protected health informaon in the course of any judicial or administrave pro-ceeding: 1) in response to an order of a court or administrave tribunal, or 2) in response to a subpoena, discovery request, or other lawful process. Law Enforcement Purposes: We may disclose your protected health informaon for a law enforcement purpose to a law enforcement ocial as required or permied by law. Workers’ Compensaon: We may disclose protected health informaon as authorized by and to the extent necessary to comply with laws relang to workers’ compensaon or other similar programs that provide benets for work-related injuries or illness without regard to fault. Health and Safety: We may, consistent with applicable law and standards of ethical conduct, use or disclose protected health informaon, if we, in good faith, believe the use or disclosure will avert a serious threat to health or safety of a person or the public. Plan Sponsor: We may disclose your protected health informaon to corporate ocials as needed to fulll our administrave responsibili-es relang to Charlie’s Plumbing Inc. Health Care Plan. Naonal Security: We may use and disclose the protected health informaon of individuals who are Armed Forces personnel for acvies deemed necessary by appropriate military command authories to assure the proper execuon of the military mission, if the appropriate military authority has published by noce the appropriate informaon. We may also disclose to authorized federal ocials health infor-maon required for lawful intelligence, counterintelligence, and other naonal security acvies. We may disclose to a correconal instu-on or law enforcement ocial having lawful custody of an inmate or other individual protected health informaon about such inmate or individual upon a showing of necessity. INDIVIDUAL RIGHTS Access: You have a right of access to inspect and obtain a copy of protected health informaon about you, with limited excepons, for so long as we maintain the informaon. You may request the informaon in a format other than hard copies and we will comply with your request if praccable. You must make your wrien request for a copy to the contact person listed at the end of this noce. You will be charged a reasonable cost-based fee for expenses such as copies, labor, postage, and a summary of the health informaon if you request one. You may also request access by sending wrien noce to the contact person at the end of this noce. You have a right to request a review of certain denials of access. Restricon: You have the right to request addional restricons on the use and disclosure of your protected health informaon. We are not required to agree, but if we do, we are required to abide by the restricon. We must also accommodate reasonable wrien requests to receive communicaons of protected health informaon by alternave means or at alternave locaons, if you clearly state that the disclosure of all or part of that informaon could endanger you. Amendment: You have the right to request that we amend your protected health informaon. Your request must be in wring stang the reason for your request and must be provided to the contact person listed at the end of this noce. We have the right to deny such re-quests under certain circumstances. If your request is denied, you have a right to submit a wrien statement disagreeing with the denial. Accounng: You have a right to receive an accounng of disclosures of your protected health informaon made by us or our business asso-ciates for purposes other than treatment, payment or health care operaons and certain other acvies. The request may be for disclo-sures in the six years prior to the date on which the accounng is requested, but not before April 14, 2003. The rst request for an ac-counng is provided free of charge. Addional requests within a 12-month period will be charged a reasonable cost-based fee. Authorizaon: The Plan will obtain your authorizaon for uses or disclosures that are not idened by this noce or permied by applica-ble law. You may revoke any authorizaon in wring at any me. Your revocaon will not aect any use or disclosure permied by your authorizaon while it was in eect. Electronic Noce: If you receive this noce electronically, you may sll obtain a paper copy upon request to the contact person listed at the end of this noce. QUESTIONS AND COMPLAINTS If you have quesons, concerns, or complaints about our privacy pracces please contact us. Sara Hursman 713-941-3162 If you believe that your privacy rights have been violated or you are concerned about a decision relang to access, restricon, amendment, accounng, or noce, you may le a grievance with the contact person listed below. You may also submit a wrien complaint to the Secre-tary of the U.S. Department of Health and Human Services at: Region VI, Oce for Civil Rights, U.S. Department of Health and Human Ser-vices, 1301 Young Street, Suite 1169, Dallas, Texas 75202; or by e-mail at: OCRComplaint@hhs.gov. The privacy of your health informaon is important to us. We will not retaliate against you for ling a complaint.

Page 12

18 NOTICE OF PRIVACY PRACTICES THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. OUR LEGAL DUTIES We are required by law to reasonably safeguard the privacy of your protected health informaon. We are also required to give you this noce about our legal dues and privacy pracces relang to protected health informaon. Protected health informaon is any individually idenable health informaon, whether oral or recorded in any medium, that is created or received by enes such as health care providers, health plans, or employers, and relates to the physical or mental health or condion of an individual, or to the payment for the provision of health care to an individual and that is maintained in a designated record set(s). We are required to abide by the terms of this noce currently in eect. We reserve the right to change our privacy pracces and the terms of this noce for all protected health informaon we maintain even if it was created or received before issuing the revised noce. If a material revision is made, we will distribute a copy of the revised noce. This noce takes eect on April 14, 2003, and remains in eect unl we replace it. You may request a copy of this noce at any me. For more informaon about our privacy pracces, or for addional copies of this noce, please contact the individual designated at the end of this noce. USES AND DISCLOSURES We may use and disclose your health informaon for treatment, payment, and healthcare operaons. For example: Treatment: We may use and disclose your protected health informaon to provide, coordinate, or manage your health care and any related services with a physician or other health care provider. Payment: We may use and disclose your protected health informaon to determine and to fulll coverage responsibilies and to provide benets under Charlie’s Plumbing Inc. health plan. We may also use and disclose your protected health informaon to obtain or provide reimbursement for benets provided. Healthcare Operaons: We may use and disclose your protected health informaon for certain administrave, nancial, legal, and quality improvement acvies necessary to run our business and to support the core funcons of treatment and payment. Such acvies include, but are not limited to, underwring and other acvies relang to the creaon, renewal, or replacement of a contract for health benets. Such acvies also include sharing your protected health informaon with third party “business associates” that perform various acvies for us. In addion to treatment, payment and health care operaons purposes, we may use or disclose your protected health informaon for the following purposes: Family and Representaves: We must disclose your protected health informaon to you, as described in the Paent Rights secon of this noce. We may disclose your health informaon to a family member, friend or other person to the extent necessary for the proper provision or payment of healthcare. Persons Involved in Your Care: We may use or disclose protected health informaon to nofy, or assist in the nocaon of (including idenfying or locang) a family member, a personal representave of the individual, or another person responsible for the care of the individual of the individual’s locaon, general condion, or death. If you are present you will have the opportunity to object to such use or disclosure of your protected health informaon. If you are not present, or the opportunity to agree or object cannot be provided due to incapacity or emergency, we, in the exercise of professional judgment, may determine whether the disclosure is in your best interest. We may use professional judgment and our experience with common pracce to make reasonable inferences of your best interest in allowing a person to act on your behalf to pick up protected health informaon. Required by Law: We may use or disclose protected health informaon to the extent that such use or disclosure is required by federal, state or local law and the use or disclosure complies with & is limited to the relevant requirements of such law. Public Health Acvies and Related Purposes: We may disclose your protected health informaon to public health authories authorized by law to collect or receive such informaon for the purpose of prevenng or controlling disease, injury, disability, or child abuse or neglect. We may also disclose your protected health informaon to a person subject to the jurisdicon of the Food and Drug Administraon (FDA) with respect to an FDA-regulated product or acvity for which that person has certain responsibilies. Abuse or Neglect: We may disclose protected health informaon about an individual whom we reasonably believe to be a vicm of abuse, neglect, or domesc violence to a government authority, including a social service or protecve services agency, authorized by law to receive reports of such abuse, neglect, or domesc violence. Health Oversight Acvies: With certain excepons, we may disclose your protected health informaon to a health oversight agency for oversight acvies authorized by law, including audits; civil, administrave, or criminal invesgaons; inspecons; licensure or disciplinary acons; civil, administrave, or criminal proceedings or acons; or other acvies necessary for appropriate oversight of specied programs. 7 Dental Benefits Value Plan MAC Plus Plan / 90th Principal Principal Benefit items In-network In-network Individual Deductible Preventive: $10 / Basic & Major: %50 $50 Calendar Year Max Benefit $750 $1,500 Preventive Coinsurance 100% 100% Basic Coinsurance 70% 80% Major Coinsurance 30% 50% Waiting Period - Major (No Waiting Period) (No Waiting Period) Ortho Coinsurance N/A N/A Periodontics / Endodontics Major Basic Weekly Rates Weekly Rates Employee $0.00 $4.48 + Spouse $1.95 $11.85 + Child(ren) $5.45 $17.18 + Family $6.82 $26.49 Our Dental Plan helps you maintain good dental health through affordable options for preventive care, including regular checkups and other dental work. When you receive services from a dentist in our network, your cost may be lower. Network dentists agree to lower their fees for dental services and not charge you the difference. You’ll have access to the Principal Plan Dental network with more than 117,000 dentists nation-wide. Visit principal.com/dentist to find a dentist or call 800-247-4695

Page 13

18 NOTICE OF PRIVACY PRACTICES THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. OUR LEGAL DUTIES We are required by law to reasonably safeguard the privacy of your protected health informaon. We are also required to give you this noce about our legal dues and privacy pracces relang to protected health informaon. Protected health informaon is any individually idenable health informaon, whether oral or recorded in any medium, that is created or received by enes such as health care providers, health plans, or employers, and relates to the physical or mental health or condion of an individual, or to the payment for the provision of health care to an individual and that is maintained in a designated record set(s). We are required to abide by the terms of this noce currently in eect. We reserve the right to change our privacy pracces and the terms of this noce for all protected health informaon we maintain even if it was created or received before issuing the revised noce. If a material revision is made, we will distribute a copy of the revised noce. This noce takes eect on April 14, 2003, and remains in eect unl we replace it. You may request a copy of this noce at any me. For more informaon about our privacy pracces, or for addional copies of this noce, please contact the individual designated at the end of this noce. USES AND DISCLOSURES We may use and disclose your health informaon for treatment, payment, and healthcare operaons. For example: Treatment: We may use and disclose your protected health informaon to provide, coordinate, or manage your health care and any related services with a physician or other health care provider. Payment: We may use and disclose your protected health informaon to determine and to fulll coverage responsibilies and to provide benets under Charlie’s Plumbing Inc. health plan. We may also use and disclose your protected health informaon to obtain or provide reimbursement for benets provided. Healthcare Operaons: We may use and disclose your protected health informaon for certain administrave, nancial, legal, and quality improvement acvies necessary to run our business and to support the core funcons of treatment and payment. Such acvies include, but are not limited to, underwring and other acvies relang to the creaon, renewal, or replacement of a contract for health benets. Such acvies also include sharing your protected health informaon with third party “business associates” that perform various acvies for us. In addion to treatment, payment and health care operaons purposes, we may use or disclose your protected health informaon for the following purposes: Family and Representaves: We must disclose your protected health informaon to you, as described in the Paent Rights secon of this noce. We may disclose your health informaon to a family member, friend or other person to the extent necessary for the proper provision or payment of healthcare. Persons Involved in Your Care: We may use or disclose protected health informaon to nofy, or assist in the nocaon of (including idenfying or locang) a family member, a personal representave of the individual, or another person responsible for the care of the individual of the individual’s locaon, general condion, or death. If you are present you will have the opportunity to object to such use or disclosure of your protected health informaon. If you are not present, or the opportunity to agree or object cannot be provided due to incapacity or emergency, we, in the exercise of professional judgment, may determine whether the disclosure is in your best interest. We may use professional judgment and our experience with common pracce to make reasonable inferences of your best interest in allowing a person to act on your behalf to pick up protected health informaon. Required by Law: We may use or disclose protected health informaon to the extent that such use or disclosure is required by federal, state or local law and the use or disclosure complies with & is limited to the relevant requirements of such law. Public Health Acvies and Related Purposes: We may disclose your protected health informaon to public health authories authorized by law to collect or receive such informaon for the purpose of prevenng or controlling disease, injury, disability, or child abuse or neglect. We may also disclose your protected health informaon to a person subject to the jurisdicon of the Food and Drug Administraon (FDA) with respect to an FDA-regulated product or acvity for which that person has certain responsibilies. Abuse or Neglect: We may disclose protected health informaon about an individual whom we reasonably believe to be a vicm of abuse, neglect, or domesc violence to a government authority, including a social service or protecve services agency, authorized by law to receive reports of such abuse, neglect, or domesc violence. Health Oversight Acvies: With certain excepons, we may disclose your protected health informaon to a health oversight agency for oversight acvies authorized by law, including audits; civil, administrave, or criminal invesgaons; inspecons; licensure or disciplinary acons; civil, administrave, or criminal proceedings or acons; or other acvies necessary for appropriate oversight of specied programs. 7 Dental Benefits Value Plan MAC Plus Plan / 90th Principal Principal Benefit items In-network In-network Individual Deductible Preventive: $10 / Basic & Major: %50 $50 Calendar Year Max Benefit $750 $1,500 Preventive Coinsurance 100% 100% Basic Coinsurance 70% 80% Major Coinsurance 30% 50% Waiting Period - Major (No Waiting Period) (No Waiting Period) Ortho Coinsurance N/A N/A Periodontics / Endodontics Major Basic Weekly Rates Weekly Rates Employee $0.00 $4.48 + Spouse $1.95 $11.85 + Child(ren) $5.45 $17.18 + Family $6.82 $26.49 Our Dental Plan helps you maintain good dental health through affordable options for preventive care, including regular checkups and other dental work. When you receive services from a dentist in our network, your cost may be lower. Network dentists agree to lower their fees for dental services and not charge you the difference. You’ll have access to the Principal Plan Dental network with more than 117,000 dentists nation-wide. Visit principal.com/dentist to find a dentist or call 800-247-4695

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8 Vision Benefits Vision benefits provide access to quality vision care. To ensure that you and your family get the care you need, we offer a comprehensive vision benefit provided by Principal.  Visit vsp.com to locate a VSP doctor close to you  Choose the “Choice” doctor network  Call 800-877-7195 Current Vision Plan Principal VSP Choice Network Benefit items In-Network Out-of-Network Exam Frequency Once every 12 months Lense Frequency Once every 12 months Frame Frequency Once every 24 months Exams $10 Up to $45 Single Lenses $25 Up to $30 Bifocal Lenses $25 Up to $50 Trifocal Lenses $25 Up to $65 Frames $130 Allowance / 20% off remaining balance Up to $70 Contacts - Medically Necessary $25 Up to $210 Contacts - Elective $130 Allowance Up to $105 Current Employee $0.00 Employee + Spouse $1.48 Employee + Child(ren) $1.41 Employee + Family $3.17 17 COBRA LAW TEMPORARY EXTENSION OF HEALTH & DENTAL INSURANCE COVERAGE Pursuant to the Consolidated Omnibus Budget Reconciliaon Act (COBRA), Charlie’s Plumbing Inc. oers employees and their families the opportunity to obtain temporary extension of health coverage at the group rate in certain instances where coverage under the plan would otherwise end. An employee or an employee's dependent covered by a Charlie’s Plumbing Inc. insurance plan (medical or dental), may extend coverage for a period of eighteen (18) months if the employee’s/dependent's coverage is lost due to the occurrence of any of the following qualifying events and the employee or dependent is not covered by any other group health insurance plan: • voluntary terminaon of employment (i.e. resignaon or rerement); • involuntary terminaon of employment (other than for gross misconduct); • temporary disability leave; or • reducon in work hours. In the event of one of the above qualifying events, COBRA coverage is available for up to eighteen (18) months, but may be extended to a total of twenty-nine (29) months in certain cases of disability (see Disability Extension below). The employee and each covered dependent has an individual right to request COBRA coverage. A covered dependent may elect COBRA coverage for a period of up to thirty-six (36) months if coverage is lost due to one of the following qualifying events: • the employee's death; • divorce or legal separaon; • the employee becomes eligible for Medicare; • or the dependent child ceases to be dependent because of age, dependency status, or marriage. The cost for this extended coverage is 102% of the total premium (the amount Charlie’s Plumbing Inc. and you have been paying for health insurance coverage, plus a 2% administraon charge). If the cost for COBRA coverage changes during your parcipaon you will be noed of the new premium in wring prior to its due date. The coverage may be terminated automacally if: (1) you fail to make a monthly premium payment, (2) obtain health coverage through a new employer, (3) Medicare coverage begins for a person beneng from the extension; (4) a spouse remarries and becomes eligible for coverage under another group health plan; or, (5) the plan itself is terminated. Both you and Charlie’s Plumbing Inc. have responsibilies when certain events occur which qualify you for connued coverage. You or a covered dependent have the responsibility to inform Charlie’s Plumbing Inc. a divorce, legal separaon, or a child losing dependent status under the group health plan within sixty (60) days of the qualifying event. Charlie’s Plumbing Inc. will then nofy any other covered dependents that are aected by the event of their right to elect COBRA coverage. COBRA parcipants also have the responsibility of nofying Charlie’s Plumbing Inc. they experience addional COBRA qualifying events during their COBRA term that might qualify them for addional months of extended coverage. Legislave changes to COBRA coverage eecve January 1, 1997. Disability Extension - If you elect COBRA connuaon coverage based on terminaon of employment or reducon of hours, and you become disabled (as determined by Social Security) anyme within the rst sixty (60) days of COBRA connuaon coverage, you and your covered family members may elect a special addional eleven (11)-month extension, for a total of twenty-nine (29) months of COBRA connuaon coverage. To elect the eleven (11)-month extension, you must nofy the Plan Administrator within sixty (60) days of the date Social Security determines that you or your family member is disabled and within the rst eighteen (18) months of COBRA connuaon coverage. (The cost of COBRA coverage will increase from 102% to 150% of total premium during this addional eleven (11)-month extension period.) Newborn and Adopted Children - If you are entled to COBRA because you are a current or former employee of Charlie’s Plumbing Inc. a child is born to or adopted by you while you are on COBRA connuaon coverage, you can enroll your new child for COBRA connuaon coverage immediately. Also, your newborn or adopted child will aain "qualied beneciary" status; in other words, he/she will have independent elecon rights and second qualifying event rights. Pre-exisng Condion Limitaon - COBRA coverage may be terminated when you become covered under another group health plan, but only if the other plan does not contain an exclusion or limitaon that aects a pre-exisng condion you have. If you do become covered under another group health plan and are aected by a pre-exisng condion limitaon, COBRA coverage may be canceled as soon as that pre-exisng condion limitaon is sased due to the new plan's creding toward the limitaon any prior coverage you had. If you have any quesons about the COBRA law, need premium informaon, or need to report a qualifying event, please contact Charlie’s Plumbing Inc.

Page 15

8 Vision Benefits Vision benefits provide access to quality vision care. To ensure that you and your family get the care you need, we offer a comprehensive vision benefit provided by Principal.  Visit vsp.com to locate a VSP doctor close to you  Choose the “Choice” doctor network  Call 800-877-7195 Current Vision Plan Principal VSP Choice Network Benefit items In-Network Out-of-Network Exam Frequency Once every 12 months Lense Frequency Once every 12 months Frame Frequency Once every 24 months Exams $10 Up to $45 Single Lenses $25 Up to $30 Bifocal Lenses $25 Up to $50 Trifocal Lenses $25 Up to $65 Frames $130 Allowance / 20% off remaining balance Up to $70 Contacts - Medically Necessary $25 Up to $210 Contacts - Elective $130 Allowance Up to $105 Current Employee $0.00 Employee + Spouse $1.48 Employee + Child(ren) $1.41 Employee + Family $3.17 17 COBRA LAW TEMPORARY EXTENSION OF HEALTH & DENTAL INSURANCE COVERAGE Pursuant to the Consolidated Omnibus Budget Reconciliaon Act (COBRA), Charlie’s Plumbing Inc. oers employees and their families the opportunity to obtain temporary extension of health coverage at the group rate in certain instances where coverage under the plan would otherwise end. An employee or an employee's dependent covered by a Charlie’s Plumbing Inc. insurance plan (medical or dental), may extend coverage for a period of eighteen (18) months if the employee’s/dependent's coverage is lost due to the occurrence of any of the following qualifying events and the employee or dependent is not covered by any other group health insurance plan: • voluntary terminaon of employment (i.e. resignaon or rerement); • involuntary terminaon of employment (other than for gross misconduct); • temporary disability leave; or • reducon in work hours. In the event of one of the above qualifying events, COBRA coverage is available for up to eighteen (18) months, but may be extended to a total of twenty-nine (29) months in certain cases of disability (see Disability Extension below). The employee and each covered dependent has an individual right to request COBRA coverage. A covered dependent may elect COBRA coverage for a period of up to thirty-six (36) months if coverage is lost due to one of the following qualifying events: • the employee's death; • divorce or legal separaon; • the employee becomes eligible for Medicare; • or the dependent child ceases to be dependent because of age, dependency status, or marriage. The cost for this extended coverage is 102% of the total premium (the amount Charlie’s Plumbing Inc. and you have been paying for health insurance coverage, plus a 2% administraon charge). If the cost for COBRA coverage changes during your parcipaon you will be noed of the new premium in wring prior to its due date. The coverage may be terminated automacally if: (1) you fail to make a monthly premium payment, (2) obtain health coverage through a new employer, (3) Medicare coverage begins for a person beneng from the extension; (4) a spouse remarries and becomes eligible for coverage under another group health plan; or, (5) the plan itself is terminated. Both you and Charlie’s Plumbing Inc. have responsibilies when certain events occur which qualify you for connued coverage. You or a covered dependent have the responsibility to inform Charlie’s Plumbing Inc. a divorce, legal separaon, or a child losing dependent status under the group health plan within sixty (60) days of the qualifying event. Charlie’s Plumbing Inc. will then nofy any other covered dependents that are aected by the event of their right to elect COBRA coverage. COBRA parcipants also have the responsibility of nofying Charlie’s Plumbing Inc. they experience addional COBRA qualifying events during their COBRA term that might qualify them for addional months of extended coverage. Legislave changes to COBRA coverage eecve January 1, 1997. Disability Extension - If you elect COBRA connuaon coverage based on terminaon of employment or reducon of hours, and you become disabled (as determined by Social Security) anyme within the rst sixty (60) days of COBRA connuaon coverage, you and your covered family members may elect a special addional eleven (11)-month extension, for a total of twenty-nine (29) months of COBRA connuaon coverage. To elect the eleven (11)-month extension, you must nofy the Plan Administrator within sixty (60) days of the date Social Security determines that you or your family member is disabled and within the rst eighteen (18) months of COBRA connuaon coverage. (The cost of COBRA coverage will increase from 102% to 150% of total premium during this addional eleven (11)-month extension period.) Newborn and Adopted Children - If you are entled to COBRA because you are a current or former employee of Charlie’s Plumbing Inc. a child is born to or adopted by you while you are on COBRA connuaon coverage, you can enroll your new child for COBRA connuaon coverage immediately. Also, your newborn or adopted child will aain "qualied beneciary" status; in other words, he/she will have independent elecon rights and second qualifying event rights. Pre-exisng Condion Limitaon - COBRA coverage may be terminated when you become covered under another group health plan, but only if the other plan does not contain an exclusion or limitaon that aects a pre-exisng condion you have. If you do become covered under another group health plan and are aected by a pre-exisng condion limitaon, COBRA coverage may be canceled as soon as that pre-exisng condion limitaon is sased due to the new plan's creding toward the limitaon any prior coverage you had. If you have any quesons about the COBRA law, need premium informaon, or need to report a qualifying event, please contact Charlie’s Plumbing Inc.

Page 16

16 16 IMPORTANT NOTIFICATIONS WOMEN'S HEALTH AND CANCER RIGHTS ACT OF 1998 The federal law entled the Women's Health and Cancer Rights Act of 1998 requires group health plans and health insurers provide coverage for mastectomies to provide certain mastectomy-related benets or services. Charlie’s Plumbing Inc. medical plan with EMI HEALTH provides coverage for these medical services. The following informaon is being provided to you as required by law. This noce is a summary, for informaon purposes only, and is not intended to be legal advice. The Women's Health and Cancer Rights Act of 1998 (The "ACT") was enacted as part of H.R. 4328, Federal Omnibus Consolidated and Emergency Supplemental Appropriaons Bill for 1999. The Act requires that group health plans and health insurance issuers, in the group or individual markets, that provide medical and surgical benets with respect to mastectomy, must provide plan parcipants and plan beneciaries who are receiving benets in connecon with a mastectomy, and who elect breast reconstrucon in connecon with the mastectomy, coverage for the following: • reconstrucon of the breast on which the mastectomy has been performed; • surgery and reconstrucon of the other breast to produce a symmetrical appearance; • and prostheses and treatment of physical complicaon at all stages of mastectomy, including lymphedemas. Coverage for these benets or services will be provided in a manner determined in consultaon with the aending physician and the paent. Coverage for the mastectomy-related services or benets required under the Women's Health Law may be subject to the same deducbles and co-insurance or co-payment provisions that apply with respect to other established medical or surgical benets under the group health plan or coverage. Insured plans, including large and small groups, individual coverage, associaon plans and self-funded plans, are subject to the law. The Act's requirements are eecve for plan years beginning on or aer October 21, 1998. In addion to the mandated coverage, the Act requires that group plans and health insurance issuers provide wrien noce of the availability of the coverage to plan parcipants and plan beneciaries at the me of inial enrollments, and annually thereaer. The Act prohibits group health plans and health insurance issuers from: • denying eligibility or connuing eligibility; • not enrolling or non-renewing coverage under the terms of the plan solely for the purpose of avoiding compliance with the Act; • penalizing or otherwise reducing or liming the reimbursements of an aending health care provider; • providing incenves (monetary or otherwise) to an aending health care provider; or inducing a provider to provide care in a manner inconsistent with the Act. The summary above is an overview of the Women's Health and Cancer Rights Act of 1998. This is your legally required nocaon. If you have any quesons regarding the provisions of this law, please contact your plan's Member or Customer Service Department (the telephone number is on your health insurance ID card). Newborn’s & Mothers’ Protecons (Newborns’ Act) The Newborns’ and Mothers’ Health Protecon Act (Newborns’ Act) includes important protecons for mothers and their newborn children with regard to the length of the hospital stay following childbirth. The Newborns’ Act requires that group health plans that oer maternity coverage pay for at least a 48-hour hospital stay following childbirth (96-hour stay in the case of Cesarean secon). 9 Basic Life and AD&D & Term Life Plans Life insurance is very important to those who depend on you for financial security. This benefit helps support your loved ones by providing financial assistance in your absence. Basic Life and AD&D Insurance Life benefits are essential to the financial security of you and your family. As such, it is important to understand how your plan works and what benefits you will receive. The Basic Life and AD&D benefit is paid on your behalf by Charlie’s Plumbing. Voluntary Life Term Life Insurance is available to you through Principal. This benefit allows your loved ones, such as a spouse or other beneficiaries, to receive financial help in the case of your death. Your Term Life insurance benefit is available in $10,000 increments, to a maximum of $300,000. Dependent Term Life Insurance Term Life coverage is available for your spouse with the benefit of up to a max of $100,000, and for your child(ren) with a benefit of $10,000. Tip It is important that you name a primary and contingent beneficiary to receive your Life insurance benefits. Current Basic Life and Accidental Death & Dismemberment (AD&D) Principal Amount $25,000 Benet Age Reducon 35% - Age 65 / 50% - Age 70

Page 17

16 16 IMPORTANT NOTIFICATIONS WOMEN'S HEALTH AND CANCER RIGHTS ACT OF 1998 The federal law entled the Women's Health and Cancer Rights Act of 1998 requires group health plans and health insurers provide coverage for mastectomies to provide certain mastectomy-related benets or services. Charlie’s Plumbing Inc. medical plan with EMI HEALTH provides coverage for these medical services. The following informaon is being provided to you as required by law. This noce is a summary, for informaon purposes only, and is not intended to be legal advice. The Women's Health and Cancer Rights Act of 1998 (The "ACT") was enacted as part of H.R. 4328, Federal Omnibus Consolidated and Emergency Supplemental Appropriaons Bill for 1999. The Act requires that group health plans and health insurance issuers, in the group or individual markets, that provide medical and surgical benets with respect to mastectomy, must provide plan parcipants and plan beneciaries who are receiving benets in connecon with a mastectomy, and who elect breast reconstrucon in connecon with the mastectomy, coverage for the following: • reconstrucon of the breast on which the mastectomy has been performed; • surgery and reconstrucon of the other breast to produce a symmetrical appearance; • and prostheses and treatment of physical complicaon at all stages of mastectomy, including lymphedemas. Coverage for these benets or services will be provided in a manner determined in consultaon with the aending physician and the paent. Coverage for the mastectomy-related services or benets required under the Women's Health Law may be subject to the same deducbles and co-insurance or co-payment provisions that apply with respect to other established medical or surgical benets under the group health plan or coverage. Insured plans, including large and small groups, individual coverage, associaon plans and self-funded plans, are subject to the law. The Act's requirements are eecve for plan years beginning on or aer October 21, 1998. In addion to the mandated coverage, the Act requires that group plans and health insurance issuers provide wrien noce of the availability of the coverage to plan parcipants and plan beneciaries at the me of inial enrollments, and annually thereaer. The Act prohibits group health plans and health insurance issuers from: • denying eligibility or connuing eligibility; • not enrolling or non-renewing coverage under the terms of the plan solely for the purpose of avoiding compliance with the Act; • penalizing or otherwise reducing or liming the reimbursements of an aending health care provider; • providing incenves (monetary or otherwise) to an aending health care provider; or inducing a provider to provide care in a manner inconsistent with the Act. The summary above is an overview of the Women's Health and Cancer Rights Act of 1998. This is your legally required nocaon. If you have any quesons regarding the provisions of this law, please contact your plan's Member or Customer Service Department (the telephone number is on your health insurance ID card). Newborn’s & Mothers’ Protecons (Newborns’ Act) The Newborns’ and Mothers’ Health Protecon Act (Newborns’ Act) includes important protecons for mothers and their newborn children with regard to the length of the hospital stay following childbirth. The Newborns’ Act requires that group health plans that oer maternity coverage pay for at least a 48-hour hospital stay following childbirth (96-hour stay in the case of Cesarean secon). 9 Basic Life and AD&D & Term Life Plans Life insurance is very important to those who depend on you for financial security. This benefit helps support your loved ones by providing financial assistance in your absence. Basic Life and AD&D Insurance Life benefits are essential to the financial security of you and your family. As such, it is important to understand how your plan works and what benefits you will receive. The Basic Life and AD&D benefit is paid on your behalf by Charlie’s Plumbing. Voluntary Life Term Life Insurance is available to you through Principal. This benefit allows your loved ones, such as a spouse or other beneficiaries, to receive financial help in the case of your death. Your Term Life insurance benefit is available in $10,000 increments, to a maximum of $300,000. Dependent Term Life Insurance Term Life coverage is available for your spouse with the benefit of up to a max of $100,000, and for your child(ren) with a benefit of $10,000. Tip It is important that you name a primary and contingent beneficiary to receive your Life insurance benefits. Current Basic Life and Accidental Death & Dismemberment (AD&D) Principal Amount $25,000 Benet Age Reducon 35% - Age 65 / 50% - Age 70

Page 18

10 Beneficiary Designation A beneficiary is the person designated to receive life insurance benefits in the event of the covered person’s death. It is important that your beneficiary designation is clear so that there will be no question as to your intentions. When naming your beneficiary(ies), please indicate the full name, address, Social Security number, relationship, date of birth and distribution percentage. It is also important that you name a primary and contingent beneficiary. Your Primary beneficiary(ies) will receive the benefit amount at the time of your death. If the Primary beneficiary(ies) is no longer living at that time, the benefit amount will go to your Contingent beneficiary(ies). For example: Primary Beneficiary(ies) - should total 100% » Mary J. Doe, Wife (100%) OR » Mary J. Doe, Wife (34%), Jane Doe, Daughter (33%), and John Doe, Son (33%) Contingent Beneficiary(ies) - should total 100% (receives benefit if Primary Beneficiaries are no longer living) » Joseph W. Doe, Son, and Jane Doe, Daughter (50% each) OR » Estate of the Insured (100%) If you name more than one beneficiary with unequal shares, please show the amount of insurance to be paid to each beneficiary in percentages, for example: “33% to Pauline Smith, Mother, and 67% to Mary J. Doe, Wife.” If there is insufficient space for your beneficiary designations, attach a separate sheet of paper indicating your designations and share percentages. If you need assistance, contact the Benefits Department or your own legal counsel. Current Voluntary Life Insurance / AD&D Principal Employee Minimum $10,000 Guarantee Issue $100,000 (within 31 days of initial eligibility) / Up to 2 increments @ Open Enrollment Maximium $300,000 Spouse Minimum $5,000 Guarantee Issue $25,000 (within 31 days of initial eligibility) / Up to 2 increments @ Open Enrollment Maximium $100,000 Child > 14 days old $5K or $10K Age Band Employee Spouse 0-29 $0.083 $0.109 30-34 $0.106 $0.131 35-39 $0.157 $0.180 40-44 $0.232 $0.248 45-49 $0.380 $0.376 50-54 $0.613 $0.572 55-59 $0.951 $0.866 60-64 $1.493 $1.464 65-69 $2.602 $2.484 70+ $4.657 $4.407 Child: $5k: $1.00 / $10K: $2.00 15 Group Medical Bridge insurance can help with medical costs associated with a hospital stay that your health insurance may not cover. These benefits are available for you, your spouse and eligible dependent children. Please speak with a licensed benefit counselor for rates and see plan summary for additional details, limitations and exclusions.

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10 Beneficiary Designation A beneficiary is the person designated to receive life insurance benefits in the event of the covered person’s death. It is important that your beneficiary designation is clear so that there will be no question as to your intentions. When naming your beneficiary(ies), please indicate the full name, address, Social Security number, relationship, date of birth and distribution percentage. It is also important that you name a primary and contingent beneficiary. Your Primary beneficiary(ies) will receive the benefit amount at the time of your death. If the Primary beneficiary(ies) is no longer living at that time, the benefit amount will go to your Contingent beneficiary(ies). For example: Primary Beneficiary(ies) - should total 100% » Mary J. Doe, Wife (100%) OR » Mary J. Doe, Wife (34%), Jane Doe, Daughter (33%), and John Doe, Son (33%) Contingent Beneficiary(ies) - should total 100% (receives benefit if Primary Beneficiaries are no longer living) » Joseph W. Doe, Son, and Jane Doe, Daughter (50% each) OR » Estate of the Insured (100%) If you name more than one beneficiary with unequal shares, please show the amount of insurance to be paid to each beneficiary in percentages, for example: “33% to Pauline Smith, Mother, and 67% to Mary J. Doe, Wife.” If there is insufficient space for your beneficiary designations, attach a separate sheet of paper indicating your designations and share percentages. If you need assistance, contact the Benefits Department or your own legal counsel. Current Voluntary Life Insurance / AD&D Principal Employee Minimum $10,000 Guarantee Issue $100,000 (within 31 days of initial eligibility) / Up to 2 increments @ Open Enrollment Maximium $300,000 Spouse Minimum $5,000 Guarantee Issue $25,000 (within 31 days of initial eligibility) / Up to 2 increments @ Open Enrollment Maximium $100,000 Child > 14 days old $5K or $10K Age Band Employee Spouse 0-29 $0.083 $0.109 30-34 $0.106 $0.131 35-39 $0.157 $0.180 40-44 $0.232 $0.248 45-49 $0.380 $0.376 50-54 $0.613 $0.572 55-59 $0.951 $0.866 60-64 $1.493 $1.464 65-69 $2.602 $2.484 70+ $4.657 $4.407 Child: $5k: $1.00 / $10K: $2.00 15 Group Medical Bridge insurance can help with medical costs associated with a hospital stay that your health insurance may not cover. These benefits are available for you, your spouse and eligible dependent children. Please speak with a licensed benefit counselor for rates and see plan summary for additional details, limitations and exclusions.

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14 If you’re diagnosed with a covered critical illness or cancer, group critical illness insurance from Colonial Life can help with your expenses, so you can concentrate on what’s most important—your treatment, care and recovery. *The policy name is Critical Illness and Cancer Group Specified Disease Insurance. Face Amount: $15,000 & $30,000 Please speak with a licensed benefit counselor for rates and see plan summary for additional details. 11 Income Protection If you have to miss work due to illness or an off-the-job injury, this benefit helps to ensure that at least part of your income continues. Our Disability Plans cover a portion of your income until you can return to work, or until you reach retirement age. Short Term Disability Insurance Short Term Disability (STD) benefits is provided for full time eligible employees. STD insurance protects a portion of your income if you become partially or totally disabled for a short period of time. Short Term Disability insurance replaces 60% of your income, up to a maximum of $1,000 per week. Certain exclusions as well as pre-existing condition limitations may apply. Please refer to your Summary Plan Description for details or contact the Benefits Department for specific benefits. Long Term Disability Insurance Long Term Disability (LTD) benefits is provided for full time eligible employees. LTD insurance protects a portion of your income if you become partially or totally disabled for a long period of time. This insurance replaces 60% of your income, up to a maximum of $6,000 per month, depending on your current annual earnings. Certain exclusions as well as pre-existing condition limitations may apply. Please refer to your Summary Plan Description for details or contact the Benefits Department about specific benefits. Short Term Disability Insurance Principal Elimination Period Benefit begins on the 7th day for accidents and 7th day for sickness Weekly Benefit Percentage 60% Weekly Benefit Maximum $1,000 Benefit payment period Up to 12 weeks Long Term Disability Insurance Principal Elimination Period Benefits begin after 90 days Monthly Benefit Percentage 60% Monthly Benefit Maximum $6,000 Benefit payment period Up to 24 months

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14 If you’re diagnosed with a covered critical illness or cancer, group critical illness insurance from Colonial Life can help with your expenses, so you can concentrate on what’s most important—your treatment, care and recovery. *The policy name is Critical Illness and Cancer Group Specified Disease Insurance. Face Amount: $15,000 & $30,000 Please speak with a licensed benefit counselor for rates and see plan summary for additional details. 11 Income Protection If you have to miss work due to illness or an off-the-job injury, this benefit helps to ensure that at least part of your income continues. Our Disability Plans cover a portion of your income until you can return to work, or until you reach retirement age. Short Term Disability Insurance Short Term Disability (STD) benefits is provided for full time eligible employees. STD insurance protects a portion of your income if you become partially or totally disabled for a short period of time. Short Term Disability insurance replaces 60% of your income, up to a maximum of $1,000 per week. Certain exclusions as well as pre-existing condition limitations may apply. Please refer to your Summary Plan Description for details or contact the Benefits Department for specific benefits. Long Term Disability Insurance Long Term Disability (LTD) benefits is provided for full time eligible employees. LTD insurance protects a portion of your income if you become partially or totally disabled for a long period of time. This insurance replaces 60% of your income, up to a maximum of $6,000 per month, depending on your current annual earnings. Certain exclusions as well as pre-existing condition limitations may apply. Please refer to your Summary Plan Description for details or contact the Benefits Department about specific benefits. Short Term Disability Insurance Principal Elimination Period Benefit begins on the 7th day for accidents and 7th day for sickness Weekly Benefit Percentage 60% Weekly Benefit Maximum $1,000 Benefit payment period Up to 12 weeks Long Term Disability Insurance Principal Elimination Period Benefits begin after 90 days Monthly Benefit Percentage 60% Monthly Benefit Maximum $6,000 Benefit payment period Up to 24 months

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12 13 Group Accident Insurance Premier Plan If you are in an accident, your focus should be on recovery, not how you’re going to pay your bills. Colonial Life accident insurance can pay benefits directly to you to use however you like—from medical costs to everyday expenses. Whether you’ve had a fall or a car accident, these benefits can offer financial support when you need it. Our coverage includes:  Benefits payable directly to you  No medical questions to qualify for coverage  Coverage for simple and complex injuries  Benefits payable regardless of other insurance  Worldwide coverage  Works alongside your Health Savings Account Please speak with a licensed benefit counselor for rates and see plan summary for additional details.

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12 13 Group Accident Insurance Premier Plan If you are in an accident, your focus should be on recovery, not how you’re going to pay your bills. Colonial Life accident insurance can pay benefits directly to you to use however you like—from medical costs to everyday expenses. Whether you’ve had a fall or a car accident, these benefits can offer financial support when you need it. Our coverage includes:  Benefits payable directly to you  No medical questions to qualify for coverage  Coverage for simple and complex injuries  Benefits payable regardless of other insurance  Worldwide coverage  Works alongside your Health Savings Account Please speak with a licensed benefit counselor for rates and see plan summary for additional details.

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