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2018 2019 SUPER IMPACT ANNUAL REPORT

Vision Mission Mission Vision The CCRC s vision is to be the community leader in transforming early care and learning in North Central Ohio ensuring every child has a high quality learning experience and enters kindergarten ready to learn Partnering with families and educators to advance quality child care and education

CCRC CORE Values Every Interaction MATTERS RELATIONSHIPS Committed to expanding and sharing KNOWLEDGE INNOVATIVE in serving our communities INTEGRITY in our daily interactions RUST earned with every action

Message from the Director The Child Care Resource Center CCRC was founded in 1988 to build a supply of child care connect families to child care options and to impact the quality of care provided in North Central Ohio In those 31 years of service the CCRC can proudly say that we have made an impact We still have a long way to go but parents now have high quality child care options available to them and can search for care 24 7 from the comfort of their homes Problems that we faced in 1988 in building the child care system are making their way around again In the five counties that are served by the CCRC there are emerging child care deserts Places that may not have high quality options or may not have care at all This is a new strategic goal for the CCRC to ensure all families have access to high quality child care within the next 5 years This will involve intensive recruitment efforts to find programs that are willing to commit to serving infants through school age children in high quality child care services The CCRC is proud of the fact that we address child care professionals issues and problems in innovative ways We are proud to bring Child Care Staffing Solutions to Ohio to help providers have a work ready workforce and substitute staff when needed January 2020 is our projected roll out date for services With my dedicated team of staff leadership and Board of Directors I am honored to share the CCRC s Annual Report Jennifer Dodge Executive Director

Serving Parents and our Community For most parents quality childcare safeguards a child s health and safety the child is happy and the program is conveniently located and affordable For many parents quality childcare is key to balancing work and family so that parents have peace of mind while they are at work Choosing childcare is one of the most important decisions families make and it can be difficult to find reliable information about your childcare options The Child Care Resource Center helps parents take the guesswork out of choosing care by providing Referrals to local licensed Step Up To Quality Rated Child Care Providers Information on state licensing requirements Step Up To Quality information Information on where to get help paying for childcare The CCRC assists families by phone in person and in other ways that are tailored to each family The CCRC s website is loaded with childcare information and resources including Online Child Care Search A checklist to assist families in choosing care Parent Workshops Newsletters Child Care Searches 174 Counselor Assisted Referrals 92 Were to Step Up To Quality Programs 683 Online Internet Referrals 75 Provided to SUTQ programs Database Updates 324 licensed providers are updated twice a year Parent Services Quality Child Care Is Important for Healthy Development Researchers have found that the quality of child care is important to the cognitive language and social development of young children with consistent and emotionally supportive care being hugely beneficial to children and families

Strengthening Families Strengthening Families and Parent Cafes Strengthening Families is an approach to working with families that builds upon family strengths rather than focusing on deficits It is not a curriculum or a program but instead offers a framework of five research based Protective Factors that give parents what they need to parent effectively The Parent Caf program is a nationally recognized peer to peer learning process to keep children safe and families strong Parents and caregivers create safe spaces to explore their strengths and learn from themselves and each other how to use the Strengthening Families Protective Factors with their loved ones The Strengthening Families Framework study group and SF Parent Caf strategies are designed to meet a two generation approach and enhance parent engagement strategies of early childhood programs Early childhood programs never know which families will arrive at their door but rest assured they all have two things in common 1 parents want what s best for their children and 2 every family has strengths The SF Framework study group ensures that child care programs in Lorain County learn identify and implement concrete strategies for promoting protective factors in families experiencing many forms of crisis broken families low income or underserved Protective factors are attributes that serve as buffers helping parents who might otherwise be at risk of abusing their children to find resources supports or coping strategies that allow them to parent effectively even under stress The CCRC received two grants from the Ohio Children s Trust Fund through the Northeast Regional Prevention Council to provide Strengthening Families Training and Parent Caf s in 8 child care programs in Lorain County and to serve 6 community programs in the Oberlin Wellington area providing Parent Caf s Strengthening Families Parent Caf s 8 Childcare programs participated 7 Strengthening Families Study Groups held 27 Staff attended the study groups 32 Parent Caf s were held 112 Families attended the caf s 32 449 76 Total Budget Parent Caf s Oberlin Wellington 6 Participating community partners 24 Parent Caf s were held 43 Families attended the caf s 21 110 10 Total Budget

Building Family Resilience 5 Protective Factors

Professional Development Trainings Conferences and PD Days We Educate Training and professional development is an important part of the work the Child Care Resource Center does in improving the quality of early care and learning programs A strong and qualified workforce is vital to the level of care and education provided to young children and their families We Individualize Did you know that during the year 2018 2019 the Child Care Resource Center provided professional development through various methods including 2 Conferences We provided local conferences designed for the early childhood professional to learn share ideas network with peers in the field rejuvenate and celebrate providers 2 Trainings with a TWIST We provided a fun and exciting twist on Ohio Approved trainings by holding them at fun locations such as a restaurant or beach and by providing food or dessert 4 Study Groups We provided designated time for early childhood professionals to earn Ohio Approved training hours while focusing on a book study that afforded professionals the time to go deeper into a topic of interest try new strategies share ideas and learn how others implemented new ideas 6 Professional Development Days We provided a full day of training so early childhood professionals could obtain up to 6 hours of Ohio Approved training in one day which included opportunities to take two trainings that would support program quality including becoming SUTQ rated or increasing their rating CCRC s Child Development Associate CDA Academy We had 59 students participate in the CDA Academy The CDA is a nationally recognized early childhood credential that often begins the journey of career advancement for many early childhood educators Ohio Approved Training We provided 873 Ohio Approved hours to support 1329 early childhood providers because we know that when child care providers and teachers know more about health and safety child development curriculum teaching methods and interactions there is a positive impact on a child s growth and learning We Impact What are early childhood educators saying about the CCRC professional development opportunities I love how our trainer adapted her teaching to reach and engage all learning styles The instructor was very knowledgeable respectful and engaging The instructor was upbeat and made training interesting Our training was fun and educational in one Trainers enthusiasm was awesome

Initially and Highly Rated Step Up To Quality is required for all licensed child care programs family child care centers and school based programs who support publicly funded children and their families If a program or family childcare provider wants to continue serving publicly funded families they are required to achieve a minimum one star rating in Step Up To Quality by June 30 2020 During 2018 2019 the CCRC set a goal to achieve 70 of all programs in our SDA to be rated by June 30 2019 This was no small feat To meet this goal the CCRC Provider Services Team shifted their approach and assigned every child care provider to a CCRC Case Load system which provided each Specialist with a specific list of providers they work with exclusively to achieve a SUTQ rating and to provide needed services Over the past several years we have found that on average it took a program 8 12 months to complete the process gain an understanding of SUTQ and become rated Using the new caseload system the average time it took for a program provided to become rated dropped to 2 4 months depending on their availability to work with their specialist Here are indicators and how rated programs grew last year Highly Rated Programs 3 5 stars June 2019 30 6 Rated Programs 1 2 star rated July 2018 34 8 June 2019 78 4 Technical Assistance of programs initially rated 113 TA hours related to initial rating 1665 50 TA hours related to rating renewal 214 75 ODJFS programs rated in North Central Ohio 200 Step Up To Quality Step Up To Quality recognizes early care and education programs that provide quality early learning experiences to Ohio s children Similar to the rating systems for hotels or restaurants Step Up To Quality raises the levels of quality for early care and education programs which exceeds the basic licensing standards that focus on curriculum implementation screenings and assessments higher educated teachers focused professional development and program administration

CACFP For Centers CACFP Centers Precious Beginnings an early education program in the Cleveland area enrolled in our CACFP for centers program in January 2019 Many of the children served by Precious Beginnings struggle with food insecurity so the meals they are served while in care are their primary source of nutrition every day In the beginning the center had a very difficult time introducing new healthier foods The children had never eaten whole grain breads yogurt or a variety of vegetables Miss Pat the owner of Precious Beginnings reached out to the CCRC s CACFP for Centers Specialist Kathleen Rovere for help to encourage the children to try the healthier foods Kathleen worked closely with Miss Pat to introduce new foods slowly support the children in taking try it like it bites and gradually remove processed foods from her menus Recently Miss Pat was excited to share with us that the children now love the yogurt and are now eating the whole grain items This was a big breakthrough for the children and a great encouragement to Miss Pat who saw firsthand the impact CACFP has on expanding the children s acceptance of more nutritious foods The real impact is that children infants to schoolagers at many of the CCRC s participating centers eat all of their meals every day at their center CCRC and the CACFP program ensures that these children get not just one meal but food for the whole day These meals and snacks are nutritious and contribute to each child s healthy growth and development school readiness and good eating habits for a lifetime CACFP for Centers 54 growth from 11 programs in July 2018 to 24 June 2019 Increased our service to free and reduced children by 89 Serving 373 free reduced children in July 2018 and serving 705 by June 2019 Introduced seasonal cycle menus for centers for both Spring Summer and Fall Winter The menus are designed to introduce children to a variety of fresh produce options reducing the amount of processed foods CCRC now provides ServSafe proctoring to help meet the needs of centers to obtain their ODH required ServSafe certification Finding credentialed ServSafe proctors classes in the state is difficult for child care centers with the ODH now requiring this certification it is a huge need in the area Average monthly reimbursement increased for all programs by 17 to 2050 74 of participating centers are star rated Future Electronic child enrollment process rollout beginning in 2020 Mentoring program for new centers Increase number of participating centers to 50

Diane is a 19 year veteran in early childhood education and has operated her family child care business for 12 years in Lorain Ohio Diane has participated in our CACFP for over 10 years In this interview she shares her thoughts about the impact of high quality early education and good nutrition Why did you choose to be a family child care provider I love what I get to do I have worked with children for the majority of my life beginning with babysitting as a teenager and moving through to becoming a licensed family child care center Knowing that I can apply my education and family values in my center really means a lot What impact has CACFP had on your program and children Being on the CACFP I m able to serve healthy meals and snacks Most of my families are barely getting by With me simply providing their children with healthy meals and snacks I know that I have done my part to stop children from being hungry At Diane s Daycare Learning Center the children do the grocery shopping with me and they also help cook and prepare the food Thank you CACFP for helping my program make it possible to help others Congratulations Diane on your 3 star rating What does being highly rated mean to you It supports my program I strive to reach and go above and beyond in serving each family It means a lot to me to provide each family the quality care they deserve How does CACFP support that quality CACFP provides meal reimbursements to child care centers for serving nutritious meals and snacks CACFP is one important factor in providing quality child care CACFP FCC 88 family child care homes participating Family child care providers have an average of 6 years of CACFP experience Average monthly reimbursement is 500 86 of participating FCC are star rated 1008 children served daily Future Electronic child enrollment process rollout beginning in October Incentives paid to eligible providers over and above monthly reimbursement Expand outreach to underserved areas east of Lorain County CACFP Family Child Care Diane Willis Family Child Care Type B Provider Lorain County 3 Star rated

Child Care Staffing Solutions Innovation The Child Care Resource Center CCRC has been working with providers for 10 years to create a substitute pool service hiring service and fill both with workready early childhood professionals No small feat For the last 5 years the CCRC has hosted HIRE Me a job posting site to allow qualified early childhood professional to apply for and fill empty positions This moved us all closer to a substitute pool but not what we really wanted Beginning October 2019 the CCRC will begin loading the Child Care Staffing Solutions a brand new sub pool hiring platform and an introductory workforce development service for child care programs We will train equip and prepare early childhood professionals for the workforce We will provide substitutes in two sub pool levels We will provide work ready professionals for hire or subbing Beginning January 2020 child care centers will be able to purchase placements placement 1 sub for 1 day and start addressing their need to cover scheduled vacations sick and time off and early morning or late night call offs with ease and confidence The system allows a director to post an open position for the day or half day That announcement goes out via text message to any sub that has chosen to work in that center s region zipcode Subs then can apply for the open position allowing the director to choose the sub they wish to hire for the day Pay rates are set and centers pay the subs directly through their payroll or accounting systems To learn more plan to attend one of these two events Substitute Job Fair December 3rd 5 30pm 7 00pm CCRC Office Accessing the Child Care Staffing Solutions Platform January 8th 5 30pm 7 00pm CCRC Office

The FIGURES The CCRC through an integrated approach met most program goals and managed our resources well Investing in future work the CCRC staff and infrastructure necessary to impact the communities we serve Total Revenue for FY 2019 1 057 860 80 Total Expenses for FY 2019 1 037 700 67 Not included above pass thru funds CACFP Payments Directly to Providers 838 333 23

CCRC Staff Cindy Bowens Preschool Specialist Martha DeaversProgram Coordinator Allison Carroll Infant Toddler Specialist Alyssa Gatliff Special Projects Specialist Anita St John Afterschool Specialist Alyssa Dodge PD Business Specialist Cathy Richards CACFP FCC Home Visitor Sharon Harmon SUTQ Coordinator Kathleen Rovere CACFP Center Specialist Terri Sluss Cole CACFP FCC Specialist Jocelyn Smith Family Community Service Specialist Sarah Nichols Finance Manager Delisa Nelson Director of Program Innovation Jennifer DodgeExecutive Director

Executive Committee Alec Hagerty Board Chair Deb Ortega Board Vice Chair Natalio Rodriguez Board Treasurer Holle Brambrick Board Secretary Member at Large Peggy Thorpe Monique Norfus Scott Dieter Lisa Godbolt CCRC Board of Directors The CCRC s Board of Directors represents a cross section of our community and has a passion for our organization and those we serve The members work hard to ensure longterm sustainability of the organization and oversee that the funds raised directly affect those in need

5350 Oberlin Ave Lorain Ohio 44053 440 242 0413 www ccrcinc com