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Service Academy HVAC SERVICE TECH CURRICULUM 2023 The Carolinas InsightServiceAcademy com
Service Academy Distinctive Excellence Insight Partners is the commercial and residential HVAC network that works with you We bring to the table wide ranging manufacturer capabilities and a dedicated network of experts committed to getting your project done right on time and on budget It is our honor and privilege to provide our clients and the HVAC industry with not only exceptional service but also innovative relevant and distinctive trainings through the Insight Partners Service Academy At Insight Partners we believe in the power of collaboration and leveraging our national network with our local purpose Our goal is to utilize all of our resources to provide an exceptional worldclass training experience Guided by our core values of Distinctive Excellence Working Together We re Stronger Empowered to Deliver and Invested in Our People we are committed to offering exceptional training experiences that are driven at a local level with the support and direction from both Insight Partners leadership team and experts from national manufacturers Through our Insight Partners Service Academy we are dedicated to equipping HVAC service technicians with the skills and knowledge they need to excel in their roles Our industryleading classes taught by highly experienced and certified HVAC engineers technicians and national manufacturer representatives ensure that you and your company are equipped for optimal success Mark Murray President Insight Partners 1
Service Academy 510 Trainees in 2022 Working Together We re Stronger When we launched the Insight Service Academy in 2022 we planned to train at least 250 technicians We doubled that goal with a final number of 510 trainees and are excited to provide an even wider range of training in 2023 Mark Murray President Insight Partners InsightServiceAcademy com National Network Local Purpose By working together and sharing best practices we can raise the standards of HVAC service excellence nationwide Our comprehensive training programs cover everything from service and installation to commissioning for leading HVAC systems such as AAON Samsung Bosch LAARS and others We understand that exceptional training experiences are essential in our rapidly evolving industry That s why we continuously update our training materials to stay at the forefront of the latest technologies and industry trends We empower you with the tools and knowledge necessary to adapt and succeed in a competitive market At Insight Partners we are committed to your success By investing in our training programs you can save on installation costs minimize callbacks and become the go to expert for your owners We believe that together we can drive our industry forward and achieve remarkable results Unlock new opportunities for growth and excellence by joining us at Insight Partners Service Academy Let us work together to deliver distinctive excellence and make a difference in the HVAC industry Contact us today to learn more about how our training programs can empower you and your team Contact your Insight Partners Account Executive to schedule your training 2
Service Academy Course Descriptions AAON Application Service and Troubleshooting Instructor Chris Adams PE Insight Partners VP of Engineering 1 Day In Person Training 8AM 4PM Hands on AAON training focuses on service troubleshooting installation and programming of AAON HVAC equipment Including AAON Equipment Overview Product Line Review Psychrometric Foundation Equations Real World Application Controls Sensors The HVAC Rollercoaster Internal Components Refrigeration Circuits Compressors Hot Gas Reheat Bypass Wiring Diagrams Digital Scroll Compressors AAON Controls Training Instructor Chris Adams PE Insight Partners VP of Engineering 1 Day In Person Training 8AM 4PM Hands on AAON Training focuses on service troubleshooting installation and programming of AAON HVAC equipment Topics covered in this course AAON Equipment Overview Product Line Review Psychrometric Foundation Equations and Real World Application Controls Sensors The HVAC Rollercoaster Internal Components Refrigeration Circuits Compressors Hot Gas Reheat Bypass Troubleshooting Topics Wiring Diagrams Digital Scroll Compressors InsightServiceAcademy com 3
Service Academy Course Descriptions BOSCH IDS Training Instructor John Myatt Insight Partners Area General Manager Carolinas 1 Day In Person Training 8AM 4PM Hands on BOSCH Inverter Ducted Split System training What you will learn Bosch IDS introduction installation procedures Understanding the IDS manual Wiring low high voltage Refrigerant charging Hands on demo Q A LAARS Application Service and Troubleshooting Instructor LAARS Territory Service Manager 1 Day In Person Training 8AM 4PM Typical Course Outline Understanding system piping Reverse return piping primary secondary hydronic separation General product overview MagnaTherm NeoTherm OmniTherm LAARS Link Controller introduction Product start up programming and troubleshooting Fantastic Very informative great inside tips tricks for troubleshooting Not to mention Chris Adams is a great straightforward humble teacher He remains humble and speaks to you as if he is still a tech to help you better understand Casey GA Enjoyed having a subject matter expert explain the importance of install start up and commissioning of DVM equipment I was able to identify key timelines and sequencing to troubleshoot Mr Adams was great at answering all my questions Nicholas SC The technical information was great The instructor was one of the best that I have I had Bruce NC 4
Service Academy Course Descriptions 1 Day In Person Training 8AM 4PM Samsung DVM 03 Installation Start Up Instructor Chris Adams PE Insight Partners VP of Engineering This course provides an overview of Samsung s commercial VRF systems and details the commissioning process of a newly installed Samsung VRF system The course covers the critical mechanical components required to install DVM S systems and startup processes NATE Course ID 5832 0011 Samsung DVM Owner Training Troubleshooting Instructor Samsung Territory Service Manager This course provides an overview of Samsung s commercial VRF systems focusing on general terminology system functionality set point adjustments error code identification general system maintenance and who to call for help 1 Day In Person Training 8AM 4PM 2 Day In Person Training 8AM 4PM Samsung DVM 04 Advanced Training Instructor Samsung Territory Service Manager This course reviews the Samsung DVM S 3 phase air cooled VRF heat pump and heat recovery system operations including the main control components in the indoor and outdoor units The outdoor unit control PCB s are reviewed to explain monitoring settings and LED displays Troubleshooting error codes including the most common error codes and the test procedures to determine the issue and how to resolve Refrigerant flow component testing and replacement procedures including compressor Our best customer is an educated customer We have been teaching HVAC support classes for over 10 years to enhance their support capabilities which supports their customers As we provide support the technicians can take better care of the systems they support through preventive maintenance and skilled troubleshooting This ensures the users end up with better control of their spaces and better reliability overall Chris Adams P E Co Founder of Insight Service Academy VP of Engineering Insight Partners 5
Service Academy Experts in the HVAC Field Meet Our Insight Partners Trainers Chris Adams P E VP of Engineering Insight Partners Chris Adams is a highly accomplished professional engineer with an extensive background in indoor air quality dehumidification and full waterside products to support industrial commercial and residential applications Chris utilizes his profound HVAC expertise to deliver exceptional training programs that empower aspiring engineers and technicians to excel in their careers With his strong technical acumen industry insights and passion for teaching Chris has become a sought after mentor providing invaluable guidance to individuals seeking to enhance their skills in automation technologies His commitment to fostering practical knowledge and promoting hands on learning makes Chris Adams an invaluable asset to the Insight Service Academy helping individuals pave their path to success in the HVAC industry Kirk Patton General Manager Controls Insight Partners With a wealth of knowledge and over 15 years of experience in the industry Kirk Patton is an HVAC controls expert who has honed his skills in designing installing and maintaining HVAC control systems As an instructor at Insight Service Academy Kirk s expertise shines through his exceptional ability to effectively communicate complex concepts providing students with comprehensive training in HVAC principles troubleshooting techniques and energy efficient practices Kirk s dedication to fostering a dynamic learning environment ensures that aspiring HVAC technicians receive a top notch education and practical skills preparing them for successful careers Steve Leister Area Service Manager Carolinas Insight Partners Steve Leister is a highly qualified trainer with a wealth of experience in the HVAC industry and a strong focus on certifications With over 25 years of expertise in heating systems he holds certifications from renowned brands such as LAARS Heating Systems Samsung DVM04 Trainer DVM03 Samsung and Samsung DVM03 These certifications demonstrate Steve s deep knowledge and proficiency in working with various HVAC systems allowing him to provide comprehensive training and guidance in this specialized industry With his extensive experience and expertise Steve is well equipped to deliver top notch training in the HVAC field at InsightServiceAcademy com John Myatt Area General Manager Carolinas Insight Partners John Myatt is an esteemed HVAC expert with multi faceted experience in the HVAC industry John excels at building relationships and sharing his experience with the HVAC community His classes offer a deep understanding of cuttingedge technologies and the industry s best practices John s exceptional communication skills and passion for teaching enable him to effectively convey complex concepts and empower service technicians with the necessary skills to excel in their careers John s expertise in HVAC parts wholesale distribution residential AC and commercial HVAC systems makes him a valuable Insight Service Academy trainer 6
Manufacturer Partners INSIGHT PARTS OUR JOB IS TO GET YOU BACK TO YOURS Alpharetta GA Parts Store OEM 1225 Old Alpharetta Rd Suite 245 Alpharetta GA 30005 844 844 8227 x409 CONTACT US TODAY 1 844 844 8227 Charlotte NC Parts Store OEM Wholesale 9006 E Perimeter Woods Dr Charlotte NC 28216 704 307 2626 Greensboro NC Parts Store OEM 103 East JJ Dr Greensboro NC 27406 336 669 3709 Mooresville NC Parts Store OEM Wholesale 229 Rolling Hill Rd Mooresville NC 28117 704 664 4920 OPENING SOON Raleigh NC Charleston SC Greenville SC