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Always InnovatingBetter loan performance through technology.BSI Financial Services offers a family of technology-based services for boarding, servicing and managing your loan portfolio. We ofer unparalelled visibility into loan performance and status through the life of the loan. Work with a team of loan professionals who will deliver personalized service and complete compliance with all applicable laws.Established in 1986 as a servicer, BSI Financial Services today supports hundreds of clients that own performing and nonperforming loan assets. With a comprehensive menu of services, supported by a dedicated team of trained professionals, BSI Financial is the company you want in your corner regardless of the market environment.For more information Allen Price, SVP of Salesaprice@bsifinancial.com972.457.3995orCindy Silva, Director of Salescsilva@bsifinancial.com972.457.8746■ Loan Servicing for residential and business-purpose loans ................................................................. Page 2■ BSI ASSET360TM proprietary loan analytics and decsioning technology ...................................... Page 3■ Loss Mitigation services that enable you to focus on managing the balance of your portfolio ............ Page 4■ Due Diligence services that help you make informed decisions .......................................................... Page 5■ Asset Management services that help you return capital to new ventures ................................... Page 6■ Loan Quality Control helps you maintain quality while identifying areas for improvement .................. Page 7Table of contents BSI Financial Services is the new standard in loan management Services PackageFor the Life of Your Loans
Always InnovatingReal-time visibility into loan status and performance.BSI Financial Services provides unparalleled transparency into loan servicing of performing and non-performing portfolios. Whether from new loan originations, bulk acquisition in the secondary market or purchases of distressed loans, BSI Financial will customize a program to fit your needs and be fully compliant with all applicable regulations.■ Loan boarding and conversion that includes mortgagor and collateral data vaidation, acquisition notifications and resolution of any exception items.■ Cash management and investor reporting, from establishing custodial accounts to posting and reconciliation of payments using multiple payment mechanisms, and payoff processing.■ Escrow administration that provides for account set-up for taxes and insurance, hazard loss recovery and annual escrow analysis.■ Inbound customer service, with inquiry and response by phone, mail and Fax, delinquency prevention and resolution, all with comprehensive quality monitoring.■ Loss mitigation and collections in accordance with prescribed procedures: late notice and demand letters, skip tracing, credit bureau reporting, and loss mitigation options from HAMP to 2MP.■ Foreclosure / bankruptcy sample workflow that includes referrals to a nationwide attorney network, notifications of bankruptcy, Proof of Claim and Motion for Relief filings, litigation process management, preparation of bid and sales and eviction monitoring.■ REO services that maximize investor return.■ We offer a complete, national servicing solution that complies with the latest investor guidelines and government regulations.■ A variable cost service that is likely lower than a fixed-cost in-house solution.■ Private-label or branded as BSI Financial Services in borrower communication.■ Component outsourcing options available, which allows you to customize your servicing package.■ Continuous review of servicing practices, reporting and borrower notification by In-house counsel to ensure compliance.■ Online access to loan-level data enables real-time surveillance of servicing and loss mitigation activities.■ Multiple payment mechanisms afford borrowers a variety of options.■ Quality monitoring and reporting that ensures compliance with prescribed procedures.■ Single point-of-contact for borrowers.■ Regular reconciliation of payments and escrow balances.■ Approved by FNMA, FHLMC, FHA, VA, the Federal Home Loan Banks and several Private investors, and is approved as an issuer by Ginnie Mae.A complete, transparent solution Loan services powered by BSI Asset360TM, a proprietary cloud-based platform Loan ServicingA clear performance advantage.
Always InnovatingA universal platform that lets you see and do more.BSI Financial’s Asset360TM platform is based on proprietary loan analytics and decisioning technology that supports loan review, loan status tracking, loss mitigation, and loan and portfolio valuation and performance analytics. It is technology that affords real-time visibility into loan and portfolio status, giving you choice and control.■ Uses advanced analytics to calculate Net Present Value (NPV) for current investments.■ Measure performance against key objectives, including ROI over the loan life cycle, collections goal tracking and trends in cash flow over loan life.■ Monitor loans in real time, including loss mitigation status. ■ Develop a customized suite of information services to support your business.■ Access analytics that help you maximize your ROI as you monitor your portfolio for compliance.■ Access data feeds that are updated daily and download month-end MSR and portfolio distribution reports directly from BSI Asset360.■ Achieve efficiency with services that are supported by a universal platform that ensures consistent and compliant service throughout the loan life cycle.■ Captures data from BSI Financial’s servicing systems.■ Allows for automated daily transmissions.■ Data can be joined through the life of an asset.■ Structured and organized to allow multiple audiences to obtain the information they need.■ Currently offering four types of reports: • Unit Measurement (“How many were completed?”) • Exception Reports (“Which items were not caught using standard procedures?”) • Time Series Analysis (“How does performance look over time?”) • Portfolio Overview (“How does the portfolio strat out?”)■ The Investor Portal provides read-only access to servicing data with insight into loan-level activity.■ Five data feeds covering Loan Administration, Loan Default, Loss Mitigation, ArmStep and Daily Collection Activity are produced daily and hosted in a secure FTP site for client access.Built on top of BSI Financial’s enterprise-wide data resourceA 360-degree view of your portfolio affords you command and control BSI Asset360Life-of-loan decisioning & management
Always InnovatingYou focus on the big picture as we tend to the details of loss mitigation.BSI Financial Services fills that rarified space in loss mitigation: we’re large enough to manage your distressed portfolio while taking the time to focus on your particular needs. As an independent outsourcer/servicer, we do not compete with the principal investing activities of our clients. We focus exclusively on adding value to your portfolio.■ Loss Mitigation and Collection services include inbound and outbound calling, with single point-of- contact supported. ■ Retention options that range from loan modification to reinstatement and forbearance, and all liquidation options.■ Eligibility determination for HAMP, 2MP and HAFA. ■ Business rules and decisioning guided by detailed documentation, training and monitoring. ■ Bankruptcy processing and monitoring includes complete proof of claim (electronic filing and transfer); complete Motion for Relief; multiple timeline tracking and Motion Hearing results.■ Post-petition and Contractual Reinstatement Quotes.■ Loss mitigation efforts are supported during bankruptcy as permitted by law.■ Foreclosure includes complete service order packages, including data, documents, demand letters and email.■ Timeline updates with reporting that includes attorney updates and custom milestone reporting.■ Close/Hold and Sales notifications, with sale information and beneficiary confirmation.■ Property eviction and inspection/preservation services.■ Agile and flexible, BSI Financial adapts to your business model and priorities.■ Our culture promotes responsive, personalized service to our clients.■ Single point-of-contact ensures consistency of communication with every borrower.■ Unique team structure combines loss mitigation and default servicing for best execution.■ Transparency for investors using technology and direct access to loss mitigation associates.■ Private label servicing is an option.■ BSI Financial provides a variable cost solution at a lower total cost than insourced services. ■ Component outsourcing options are available.■ One-stop resource for loan due diligence, quality control, loan servicing and loss mitigation. Business practices that abide by the letter of the law Confidence that comes from knowing your loss mitigation strategy is soundLoss MitigationPainstaking attention to detail.
Always InnovatingMake confident investment decisions when we perform due diligence.Acquiring mortgage assets can represent a significant opportunity -- but only if you understand the risks and bid appropriately. At BSI Financial Services, we are well positioned to help you formulate a risk and workout strategy as part of our due diligence service. We make it easy to get started with coordinated set up and delivery. ■ During setup, we determine the scope and size of the audit, coordinate delivery of materials and verify receipt. Your shipment should include the following items: ■ Data tape ■ Electronic files ■ Original collateral packages (if collateral review is in scope) ■ Servicing notes and comments ■ Payment history ■ We review all Regulatory Compliance items, including TILA and GFE documents, and the final HUD-1 statement. Documents are checked for proper signatures and consistency with other documents, such as notes and riders. ■ In Collateral Review, we examine the recorded security instrument and all applicable riders; the note and any note assignments, and mortgage assignments for completness and conformity. ■ All note and mortgage-related items are reviewed for completeness and consistency with riders and other documents. Mortgage insurance certificates are also reviewed, as required. ■ Title insurance, flood and hazard policies are examined for completeness and validity. ■ Create a customized due diligence process using components of our step-by-step process.■ Our due diligence process places appropriate emphasis ` on risks inherent to particular portfolios.■ Files are reviewed using a loss mitigation perspective, with appropriate recommendations for liquidation, restructuring, modification or foreclosure.■ Pre-acquisition due diligence enables you to invest with work-out options already identified, reducing compliance risk from investors, government regulators, litigators and environmental review agencies.■ BSI Financial underwriters regularly undergo training and stay current on new underwriting guidelines and regulations.■ We work with you to apply ehancements to our due diligence methods.■ Flexible scheduling and delivery of services.■ We take a consultative approach to reporting due diligence findings.Be assured of a thorough and exacting evaluationDue diligence that accommodates your unique investment perspectiveLoan Due DiligenceLeading to informed decisions.
Always InnovatingResults-driven service that helps you return capital to new ventures.BSI Financial’s nationwide network of verified real estate professionals and service-providers will care for and market your real property assets, helping you obtain maximum value for your investment and allowing you to reinvest your capital in new market opportunities.■ Pre-listing Services include broker assignment with vacancy confirmation, rehab assessment and HOA verification. We will provide valuation reports and a complete marketing plan. Cash-for-keys programs provided as needed. ■ Eviction Services include initiating an eviction referral while monitoring and managing all communications. Cash-for-deed programs formulated as needed. We evaluate CFK vs. Eviction and coordinate personal property disposition. We can negotiate with tenants, arrange for tenant purchase and market occupied property.■ Our Marketing Management Services include property listing, monthly marketing reporting, analysis of list pricing with calculation of adjustments, offer management and acceptance and execution of contract.■ Complete closing services available.■ We offer a complete, national asset management solution that optimizes your return on capital.■ A variable cost service that is likely lower than a fixed-cost in-house solution.■ Continuous reporting and updating on your real property assets and status.■ Single point-of-contact program reporting.■ Complete reconciliation of expenses and services.A full range of services, from asset reclamation to sale and closingA one-stop, national resource capable of handling large or small assignmentsAsset ManagementCapital performance.
Always InnovatingKnow where you stand when it comes to loan quality.Advanced process control and reporting technology, nearly three decades of experience in loan management and continuous training in new loan guidelines and regulations combine to make BSI Financial Services your ideal partner for managing loan quality. From project initiation to completion, we work closely with your team in all phases of the loan review process, delivering actionable information that will help you meet investor guidelines and improve your business practices. ■ All assignments are coordinated through BSI CARESTM, our proprietary order management, process control and reporting application. ■ We provide you details on loans that are eligible for pre- and post-funding review and work with you to select loans that represent your production or your portfolio.■ We coordinate shipping and receipt of paper or electronic files and establish audit and testing requirements. ■ During auditing, we review for credit, documentation, collateral and compliance. Exceptions are rated using three levels: Trivial, Moderate or Critical and documented in BSI CARES and reported at the Area of Accountability level.■ You will receive custom reports generated by BSI CARES that satisfy guidelines for investor reporting while providing you actionable information for process remediation. These loan-level exception reports identify defects and the corresponding severity of each item noted. Special Eligibility Violation Indicators alert you to quality issues that can affect program qualification. ■ Our representatives are available to review with you in detail the findings of QC audits.■ Compliant with Fannie Mae, Freddie Mac, FHA and VA pre- and post-funding guidelines.■ BSI CARES uses cloud-based technology to ensure the efficiency and consistency of your loan quality review program.■ Clear and comprehensive reporting meets investor standards while delivering actionable information.■ Receive reports on loan quality risk factors, risk severity scores and trend analysis.■ Exceptions reported at the Area of Accountability (AOA ) level foster awareness and accountability and help identify the root cause of errors.■ Completely transparent review process provides visibility into review methods and results.■ Thorough review of all disclosure documents.■ Have confidence in knowing that your quality review process is sound.Quality review projects managed using advanced proprietary technology A fully transparent process guided by advanced, cloud-based technologyLoan Quality Control Quality to be sure.
BSI Financial Services is the new standard in loan managementEstablished in 1986 as a servicer, BSI Financial Services today supports hundreds of clients that own performing and non-performing loan assets. With a comprehensive menu of services, supported by a dedicated team of trained professionals, BSI Financial is the company you want in your corner regardless of the market environment.For more informationAllen Price, SVP of Sales aprice@bsifinancial.com 972.457.3995orCindy Silva, Director of Sales csilva@bsifinancial.com972.457.8746bsifinancial.comAlways Innovating