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Message Healthcare Kitting & Specialty Logistics
23456789101112131415WHO WE ARE ....................................................WHAT WE DO ....................................................Kitting ................................................................................Print & Promotional Items ...........................................Sourcing & Inventory Management .........................Logistics Command Center .......................................Carrier Management ...................................................Courier Solutions ...........................................................Temperature Control ...................................................Quality & Compliance ..................................................Technology & Reporting ..............................................CUSTOMER RESULTS ..........................................ADVANTAGES ...................................................BioTouch™ Delivers Global Healthcare Logistics Solutions.
3Who We AreBioTouch is a single-source, global healthcare logistics solution. We bring a higher level of care to healthcare, delivering custom medical kitting, medical courier, printing and promotional, technology, and temperature control solutions to healthcare organizations and labs around the world.MissionTouch Lives, Improve Outcomes by doing our part in healthcare kitting and specialty logistics.VisionBecome the most TRUSTED healthcare kitting and specialty logistics service provider in the world, leading with QUALITY and delivering for our customers and their patients.ValuesWe have an uncompromising commitment to our Customers, Patients, and Employees.
4Our uniquely integrated service capabilities help you simplify everything from medical kitting and supply distribution, to printing and logistics, to temperature-controlled and last-mile services.We replace a multi-vendor system to streamline healthcare logistics into one single source.KittingPrint & PromoSourcing & Inventory ManagementLogistics Command CenterCarrier ManagementCourier SolutionsTemperature ControlOUR RESULTSBioTouch helps healthcare and life science organizations bring clarity to chaos with results-driven solutions that improve the way patient care is delivered.What We DoHEALTHCARE SUPPLY CHAIN SOLUTIONSQuality & ComplianceTechnology & Reporting12MKits ShippedAnnually98.5%On-time Specimen Delivery70MPatient LivesImpacted12MCourier StopsAnnually
5We create standard or customized medical kits that prioritize enhancing your brand message through impactful visuals while maximizing operational efciency. Trust our skilled team to transform your vision into reality, handling everything from design and assembly to packing and global drop shipping.KittingCustom Medical KitsReduce costs and improve marketing with standard or customized medical kits designed for your organization assembled in an ISO 13485 facility.Client Supply ManagementEnsure compliance and specimen integrity with advanced inventory management and auto-replenishment to solve supply chain challenges.Direct-to-Client DistributionCentralized sourcing and standardization to manage your distribution capabilities and reduce costs.CUSTOM MEDICAL KITTING SOLUTIONS. NO KIDDING.Why BioTouch?Leave the healthcare logistics to us. Expand effortlessly into new markets without the constraints of in-house medical kitting, and benet from cost savings by consolidating your needs with a single source, eliminating the hassle of managing multiple vendors.
6Custom PrintingFrom traditional marketing materials, annual reports, product and informational brochures, data-collecting forms, or product catalogs, we’ve got you covered.Creative ServicesYou need custom, strategic solutions for your creative needs. Our full-service graphic design team can turn your creative needs into reality. We work collaboratively with you through the entire design process to provide creative solutions your whole team will love.Promotional ItemsIf you nd yourself getting lost among all the product-sourcing options for promotional items, that’s where we come in. Let us help you create, source, and produce your promotional items to save you time, and money.Rounding out our healthcare logistics solutions, we also offer full-scale printing, promotional, and creative services ranging from large-runfull-color needs to digital print-on-demand. Print & Promotional ItemsPRINT, PROMOTIONAL, & CREATIVE PRODUCTS Why BioTouch?Healthcare organizations, laboratories, clinics, and startups in the healthcare industry need marketing items, custom medical kits, and print products for their brand and operations. We can manage your print and creative programs.
7Ensure seamless replenishment of specimen collection kits and supplies with our cutting-edge web-based inventory management system. Our Partner-Managed Inventory (PMI) program is the perfect solution that can be tailored to your needs.Optimal Inventory LevelsOur Partner-Managed Inventory program will streamline your inventory management processes, reducing stock-outs and surpluses with auto replenishment, lot management, unique barcode scanning, and more. Flag, sort, and reconcile specimen packages with ease.Innovative Inventory TrackingOur RFID intelligent asset tracking system powers your inventory control system by tagging the type of medical kit, the expiration date, and where the kit originated from to provide detailed tracking data and smarter inventory control.Robust ReportingOur client and supply utilization reports provide optimal minimum and maximum inventory level analysis for maximum efciency.GET A HANDLE ON SURPLUS AND STOCK-OUTSWhy BioTouch?Manage your specimen and supply inventory needs and tracking all in one place. Cut down on unnecessary inventory supplies and save time with our supply tracking systems. Sourcing & Inventory Management
8Why BioTouch?Control logistics costs and maintain reliable specimen transports to increase protability and customer retention. Improve service levels, and create efcient processes across your entire healthcare organization.We understand your healthcare organization. And with a dedicated team of more than 3,000 couriers, dispatchers, and account managers, we’re here to provide customized solutions that improve service levels and ensure compliance. Logistics Command CenterGAIN VALUABLE INSIGHTS WITH OUR MANAGEMENT TOOLS.Cost OptimizationWe help to identify the right solutions and carrier choices to t your specic requirements on service, price, and coverage.Freight ManagementControl inbound supply costs and reporting with a Supply Freight Management Program.National & International SupportLeverage our national relationships and technology to improve service performance and deliveries, or take advantage of our international support team with setup and monitoring of harmonized codes, commercial invoices, customs letters, clearance, and more.
9National & International SupportUtilize our national relationships and technology to improve service levels or take advantage of our international support team.Better ManagementComprehensive platform to manage all carrier providers with tools to help improve supply and specimen tracking.Cost OptimizationWe’ll help analyze service requirements, ancillary fees, service providers, and service levels to reduce unnecessary spend.Why BioTouch?Custom carrier solutions that meet your specic supply chain requirements, reducing unnecessary spend and increasing controls for optimized service. Leverage our carrier partnerships to reduce costs with our package volumes and management tools, all while enhancing service levels with proactive management and custom processes. Take advantage of our global relationships to optimize service deliveries.Carrier ManagementWHEN YOU LEVERAGE OUR CARRIER PARTNERSHIPS, OUR TEAM BECOMES YOUR TEAM.
10With over 3,000 dedicated couriers in our network, our healthcare logistics specialists provide essential support when you need it. Backed by our advanced logistics technology solutions, we effectively tackle even the most complex supply chain requirements.PickupOur couriers are highly qualied, and equipped with state-of-the-art technology to properly handle all types of specimen transportation.DeliveryCreate and manage your daily schedule or request an on-demand pickup. BioTouch also provides international coverage with setup and monitoring of harmonized codes, invoices, and customs letters.DataOur comprehensive technology platform helps you manage all carrier providers, giving you the tools you need to help improve supply and specimen tracking. Real-time dashboards provide valuable insights, with live tracking and reconciliation across all logistics networks.MEDICAL COURIERSFROM PICK UP TO DELIVERY TO DATAWhy BioTouch?We help identify the right solutions and carrier choices to t your specic requirements on service, price, and coverage. Reduce unnecessary carrier and courier pickups using our extensive network, saving an average of 20% on carrier shipments and supplier freight charges.Courier Solutions
11Regain ControlComplete chain of custody from packaging, to transport, and return.Improve Turnaround TimeWith dedicated couriers and operations ensuring 24-hour placement of packaging once order is received.Proactively MonitorEach shipment is visible to you, using geolocation and temperature sensors so you can monitor at every step.Why BioTouch?Mitigate temperature excursions and costly disruptions. Our technology tracking solution provides real-time geolocation and temperature data for each package, so you CAN control the temperature.We’re here to mitigate temperature excursions during transportation. We use the best Vacuum Insulated Panel (VIP) packaging, combined with advanced technology, to ensure optimal conditions for your shipments. With a centralized pre-conditioning process and real-time monitoring, we actively safeguard the integrity of your goods throughout the journey.WE CAN’T CONTROL THE WEATHER, BUT WE CAN CONTROL THE TEMPERATURETemperature Control
12ISO 13485:2016 - Quality Management for Medical DevicesISO 13485:2016 is an internationally recognized standard specically designed for organizations involved in the design, development, production, and servicing of medical devices. This certication ensures that our processes meet regulatory requirements and consistently deliver safe and effective medical products and services. Compliance with ISO 13485:2016 demonstrates our commitment to patient safety and regulatory compliance throughout our operations.CERTIFIED EXCELLENCE: ISO 13485:2016 & ISO 9001:2015Why BioTouch?“After comparing several vendors, our team determined that BioTouch would best meet our unique needs as we continue to provide our patients and dialysis units the high level of service they were accustomed to. Before BioTouch, we had an average return rate of approximately 50% — our average return rate is now approximately 80%.” - UAB School of MedicineWe pride ourselves on our commitment to quality and excellence in everything we do. We are certied in ISO 13485:2016 and ISO 9001:2015 standards across our family of companies. These certications underscore our dedication to maintaining the highest standards of quality management systems and continuous improvement.Quality & ComplianceISO 9001:2015 - Quality Management ISO 9001:2015 is a globally recognized standard for quality management systems applicable to all industries. This certication emphasizes our focus on meeting customer requirements, enhancing customer satisfaction, and continually improving our processes and operations. By adhering ISO 9001:2015 standards, we ensure efciency, consistency, and reliability in our products and services, ultimately driving customer satisfaction and business success.
13Custom SolutionsWe will work with you to create custom solutions for all of your healthcare organization needs, helping you in streamlining data management and identifying optimal channels.Valuable InsightsReceive versatile cost insights, situational analyses, and leverage data to improve customer satisfaction.One SourceAs your healthcare logistics partner, we can help you optimize your healthcare organization to improve turnaround times, client satisfaction, and ultimately, patient care.Unleash the power of intelligent decision-making to drive efciencies throughout your organization. Your comprehensive web-based dashboard offers visibility into order and distribution history, presented in an exportable and user-friendly format. Filter details by shipment type, date range, and business unit, to measure the average costs and potential ROI of engagement with each customer.Technology & ReportingONE PARTNER. ALL SOLUTIONS.Why BioTouch?From innovative technology to creating custom solutions, BioTouch is your single-source healthcare logistics partner, providing the solutions you need to optimize efciency and maximize the delivery of patient care.Carrier & Courier ManagementOur carrier management tools help reduce administrative time and improve supply and specimen tracking.Robust Analytics & ReportingMeasure performance across multiple vendors and analyze specic areas for improved decision making.
14Additional, in-depth case studies are available by request.Outcomes National Reference Laboratory Case StudyProduct & Logistics Vendors 14 to 1Software Systems 12 to 1Reduced Logistics Issues 35%99.8% Product Service LevelsCost Savings$1.8MCall 844-484-7134 at your convenience to schedule a consultation or request more information. You can also visit biotouchglobal.com to learn more about our healthcare delivery solutions.BioTouch helps healthcare and life sciences organizations to bring clarity to chaos by using a results-driven approach to improve the way patient care is delivered. You no longer need to navigate today’s ever-changing healthcare Customer Resultslandscape alone. Let BioTouch take the driver’s seat, and we will deliver the peace of mind that allows you to focus on what you do best - providing patient care. Don’t just take our word for it; our results speak for themselves.
15Strategic ApproachOur uniquely integrated service capabilities span medical kit and supply distribution, printing, logistics, temperature control logistics, and last-mile services to simplify healthcare delivery. We provide a unied solution that eliminates silos and provides you with the critical intel you need to create new efciencies across your organization.Advanced TechnologyOur customized software, fully integrated barcode scanning, and GPS allow for real-time tracking and a detailed history of courier & specimen location. Route tracking and geofencing offers visibility of inbound routes and specimen shipments and allows for optimized routing and stop sequence.International CapabilitiesWe specialize in helping healthcare and life science companies expand into the European market, offering tailored healthcare logistics, supply chain, and medical device kitting solutions as well as strategic guidance to navigate regulatory and customs landscapes. Our expertise ensures a smooth and efcient route to market, allowing you to establish a strong presence and thrive in the European healthcare industry.Workow ImprovementEnhance control by partnering with us as your comprehensive solution provider for all your healthcare logistics needs. Our online management system offers full transparency throughout the entire logistics process with real-time and historical route tracking, online order entry, and detailed reporting.High Service LevelOur in-house customer service and support center is dedicated to answering your questions quickly and efciently. Whether the question is about your products or shipments, or you need assistance with a technical issue, you can rely on us for answers. We understand the extreme sensitivity and importance of the specimens we pick up and transport. Our on-time service level consistently remains above 98.5%.Quality ControlWe provide compliance condence and peace of mind through our multi-tier quality control process. With several layers of quality checks, we can ensure your kits and supplies are correct while meeting or exceeding distribution deadlines. BioTouch is fully HIPAA/OSHA/TSA compliant with ISO 13485 & 9001 certied facilities.Size & ScalabilityOur integrated service capabilities and international presence allow you to easily scale as your business grows. Our extensive network of couriers, carriers and distribution centers enable you to grow your business without the extra restrictions or capital expenses associated with smaller or in-house systems.Cost SavingsWe can help you optimize your logistics networks and nd the most economical solution with the right level of service. With our extensive experience and customized routing software, we can typically save our clients 18-40% in courier costs. Our user-friendly dashboards enable clients to effortlessly monitor their activities across various advanced transportation channels.Last Mile DeliveryOur uniquely integrated service capabilities span medical kit and supply distribution, printing, logistics, temperature control logistics, and last-mile services to simplify healthcare delivery. We provide a unied solution that eliminates silos and provides you with the critical intel you need to create new efciencies across your organization.Custom IntegrationsCustom integrations are the backbone of our services, designed to seamlessly align with your unique business needs. We specialize in creating tailored solutions that integrate with your existing systems and processes. Whether it’s integrating systems or merging client, order, and tracking data, our team of experts ensures a smooth and effective integration process allowing you to stay ahead of supply chain challenges.BioTouch Advantages
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