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SERVICES & SOLUTIONS

In a world where the challenges of healthcare kitting and logistics constantly leave you guessing, someone had to create a better way to help you get everything under control and improve patient care.Meet BioTouchTMBROADER CAPABILITIES. BIGGER INSIGHTS. BETTER CONTROL.

WHO WE ARE ......................................WHAT WE DO ....................................... Kit Development ...................................... Printing & Promotional Items ......................... Client Supply Distribution ............................ Inventory Management .............................. Temperature Control ................................. Logistics Solutions .................................... Client Supply Technology ............................. Business Insights .....................................CLIENT RESULTS ...................................23444556778TABLE OF CONTENTS

2BioTouch™ is a single-source, national provider for all mission-critical kitting and logistics needs. We partner with a wide range of medical facilities and healthcare providers to bring a higher level of care to healthcare delivery. We Handle It All With More Care So You Don’t Have ToWho We Serve• Hospital Systems• Laboratories• Pharma Comparator• Pharma (API) Clinical Trials • Pharmacy-Specialty & Patient Home Delivery• Cell & Gene erapeutics• Blood & Tissue Banks• In Vitro Fertilization (IVF) Clinics Quick Facts • 1,000+ Clients • 20+ Locations Globally • 4,000+ Team Members • 600k+ sq  Distribution • Service to 160+ Countries • ISO 13485 & 9001 Certified • HIPAA/OSHA/TSA Fully CompliantWe simplify the processing of samples with intuitive tracking technology, dedicated drivers, world-class customer service, and industry-expert support.WHO WE ARE

3• Robust Analytics & Dashboards• Logistics Network Optimization• Improved Service Levels• Increased Asset Visibility• Reduced CostsHow We HelpBioTouch’s uniquely integrated service capabilities help you simplify everything from medical kitting and supply distribution to printing and logistics, as well as temperature-controlled and last-mile services.WHAT WE DOKit DevelopmentPrinting & Promotional ItemsClient Supply DistributionInventory ManagementTemperature ControlLogistics SolutionsClient SupplyTechnologyBusiness Insights

4Kit DevelopmentWe offer a complete line of standard kits as well as an in-house product development team that can customize a kit to your specific needs.• Custom collection kit development• Best practices for kit configuration, packaging, shipping regulations, visual impact, and temperature management• Centralized sourcing & procurement of kit components• Kit assembly in ISO 13485 facilityPrinting & Promotional ItemsWe offer full-scale printing capabilities, promotional products, and creative services. From print management programs and long-run, full-color needs, to short-run digital print-on-demand, we’ve got you covered.• Healthcare documentation & healthcare print needs• Print management• Print mailing services• Large format printing• Corporate promotional kitting• Creative services• Promotional items: sourcing and managementClient Supply DistributionOur network of state-of-the-art, climate-controlled distribution facilities expedites client supply distribution with ease, while ensuring product integrity and quality control.• Easily manage distribution activities• Improve courier supply distribution and tracking• Capture product lot and expiration information for improved traceability• Reduce shipping costs and labor

5Inventory ManagementOur Partner-Managed Inventory (PMI) program provides automatic replenishment of specimen collection kits and supplies to the laboratory’s clients.• Partner-Managed Inventory (PMI)• Optimal minimum and maximum inventory level analysis• Auto-replenishment• Expired product notifications• Client supply utilization and visibility reporting• Lot Management• Flag, sort, and reconcile specimen packages• Unique barcode scanningTemperature ControlWe provide a high-quality, temperature-controlled experience to help eliminate temperature excursions. • Complete chain of custody from packaging, to transport and return• Visibility of each shipment using geo-location and temperature sensors• High-quality Vacuum Insulated Panel (VIP) Packaging, preconditioned and proactively monitored every step of the way• Dedicated couriers and temperature control operations• Improved turnaround time with 24-hour placement of packaging once order is received Temperature Integrity Active alarms on every order to notify us when a shipment is approaching the upper or lower limits of the required temperature range Responsiveness Operate a dedicated fleet of more than 3,000 couriers solely focused on medical transportation at hospitals, physicians’ offices, and Integrated Delivery Networks (IDN) Economic Value Leverage our daily carrier volumes of more than 6,000 medical kits transported each day

6Logistics SolutionsFrom pickup to delivery to data, let our nationwide network of over 3,000 dedicated couriers give you peace of mind. Our healthcare logistics experts will provide the critical support you need, and our comprehensive logistics technology solutions will help you with even the most challenging supply chain requirements.Courier, Carrier, and Freight ManagementConsultative courier, carrier, and freight management solutions from industry experts.• Cost optimization and analysis of service requirements, fees, providers, and service levels• Carrier selection that evaluates service, price, and coverage• Control inbound supply costs and reporting • Create and manage daily scheduled and on-demand pickups• View and manage exception notices• International coverage with setup and monitoring of harmonized codes, invoices, and customs lettersLogistics Command CenterOptimize. Dispatch. Monitor. Manage. Reconcile. Relax.Our Logistics Command Center proactively manages all local, national, and international pickups through delivery across all logistics channels. • Intelligent carrier and courier route analysis• Dedicated, on-call and scheduled management• Real-time dashboards to improve service levels• Proactive exception management• Live tracking and reconciliation across all logistics channels• Point Placard Program for real-time scanning, more reliable pickups, and easy tracking Courier Management TechnologyLet our courier management technology drive all your critical healthcare logistics and transport functions.• Place orders online• Courier scheduling, route management, and route optimization• Real-time data capture and reporting• Barcode scanning and GPS tracking• Specimen reconciliation of inbound samples• Custom manifest and volume expectation reports• Seamless data integration with API connectivity

7Client Supply TechnologyWe offer a comprehensive web-based technology platform specifically designed to help you effectively manage all of your clients’ pre-analytical supply and specimen management needs.• Client-facing technology for online ordering, tracking, and reporting• Client and patient-specific ordering process• Manage carrier and courier activities• Create and manage daily scheduled pickups and stats• Proactively track supply deliveries• Exception alerts for lost or delayed shipments• Detailed specimen receipt and tracking• Measure performance across multiple vendorsBusiness InsightsUnleash the power of intelligent decision-making that gives you all the critical information needed to create new efficiencies across your entire organization. Your dashboard provides complete visibility into your order and distribution history for each lab client, conveniently housed within an exportable and easy-to-read format. Users can filter details by shipment type, date range, and business unit to measure the average cost and potential ROI of engagement with each individual customer.• Streamline data management• Versatile cost insights• Situational analysis• View shipment history• Calculate average costs for carriers, including FedEx, UPS, and USPS• Identify the best channel for completing future order requests• Leverage dashboard insights to improve customer satisfaction• Optimized distribution process allows for expedited turnaround time and reduced expenses

8BioTouch helps healthcare and life sciences organizations to bring clarity to chaos by using a results-driven approach to improve the way patient care is delivered. You no longer need to navigate today’s ever-changing healthcare landscape alone. Let BioTouch take the driver’s seat, and we will deliver the peace of mind that allows you to focus on what you do best - providing patient care. Don’t just take our word for it; our results speak for themselves.CLIENT RESULTSAdditional, in-depth case studies are available by request.8Outcomes National Reference Laboratory Case StudyProduct & Logistics Vendors 14 to 1Soware Systems 12 to 1Reduced Logistics Issues 35%99.8% Product Service LevelsCost Savings$1.8MCall 844-484-7134 at your convenience to schedule a consultation or request more information. You can also visit biotouchglobal.com to learn more about our healthcare delivery solutions.

From Design To Delivery To Data. Handle It All With More Care.