BIDBusinessPlan2021 2026 : simplebooklet.com

1THE FUTUREOF YOUR BIDIn 2015, businesses in St Andrews voted to become a Business Improvement District (BID). Our ﬁrst ﬁve-year term has come to an end and, as we emerge out of arguably one of the most challenging times the country and our business community has experienced, we feel that now, more than ever, we need the good work of the BID St Andrews to continue into a second term. I am delighted therefore on behalf of BID St Andrews, under government legislation, to conﬁrm that we will be holding a renewal ballot in July 2021, which must see businesses vote in favour to allow us to continue working on your behalf for the next 5 years. The BID team and Board of Directors have been working hard to deliver the objectives, projects and services set out in our ﬁrst term business plan (2016 - 2021), and this new business plan has been drafted based on the various surveys and consultations with you, our BID levy payers, and reﬂects not only on our key achievements, but also outlines our objectives and priorities for the next ﬁve years. We believe that the cost to each business, relatively speaking, is low but the collective impact is high and aﬀords us the chance to invest in our own future. With shared aspirations for St Andrews and working in partnership with you, and other key organisations in the community, we will continue to deliver a hopeful and positive outcome as we emerge from the impacts of Coronavirus, securing a stronger future for our businesses, our community and our town. BID St Andrews requires your support in July 2021; we urge you to join us on the next stage of our journey and commit to investing in a shared vision of St Andrews for the future. It is our belief that by working together as a collective, with one voice, we are stronger, louder and more eﬀective.We are open for business and very much ready for our second term of BID St Andrews: Working for Your Business. On behalf of our businesses, I urge you to take the time to read this proposal and vote “YES” for BIDSt Andrews this July. Louise A FraserChair, BID St Andrews

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2#LoveStAndrewsMission StatementBID St Andrews will channel investment for the beneﬁt of local businesses and the community. Delivering a series of projects and services that will continue to create a more vibrant business environment focused on delivering an enhanced customer experience, a platform for sustainable economic recovery post COVID 19 and support the reputation of the town as a key destination for consumers, local community and investment.

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3What is a BID?A Business Improvement District (BID) is a formal arrangement whereby the businesses in an area come together to fund, manage, and implement, an agreed programme of projects designed to improve the trading environment of the area to the beneﬁt of all the businesses. The projects are in addition to those services already provided by the local council. There are now over 37 BIDs in operation across Scotland, and over 300 across the UK. Supporting our towns and cities, they play a vital role and are pivotal to the development of town centres throughout the country.Your Bid St Andrews was successfully established in 2016 and this Business Plan outlines the projects you have asked us to deliver for the second term. The proposals set out in the business plan will be voted on by all eligible businesses in the BID area. To ensure the ongoing support, projects, and investment in St Andrews you must now vote “YES” in the renewal ballot. All the details about who can vote, the ballot process, how to vote, and why it is vital that you do vote, are outlined in this document. Voting opens on the 17th June 2021 and will close at 5.00pm on the 29th July 2021.79% rate our initiatives as good or excellentChris Pritchard, Owner, Gentle Dental St Andrews Being in the health care sector, it may appear on the surface that BID wouldn’t necessarily be of relevance to my business. However, having seen the undoubted beneﬁts that BID has brought to the town over the last few years, I couldn’t be more wrong. The team at BID have provided a uniﬁed voice to tackle issues ranging from litter and bin collections, antisocial behaviour and parking problems. My staﬀ have also been able to take part in tailor made, customer service training and social media courses which have provided great value for money in terms of the small levy paid. I will certainly be supporting the BID renewal process and would encourage any other business to do the same!

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45 Years of Working for Your BusinessVote “YES” for £1,000,000+ investment over 5 years in BID St Andrews. Since our launch in January 2016 BID St Andrews has been delivering a huge variety of projects, services and improvements for your town centre. Together, we have invested over £800,000 enabling us to deliver an enhanced trading environment for over 280 Levy paying businesses. Our projects have also connected businesses with the local community, ensuring that #LoveStAndrews and #LoveLocal has always been front of mind.

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5A Clean & GreenTown• 70+ new crested vermin proof bins installed• 4 metric tonnes of litter picked in 5 years• 520kgs litter picked per year• 6 beach cleans per week• Over 600 pieces of graﬃti removed• Beautiful Scotland: Best BID Town 2019• Removal of abandoned bikes and shopping trolleys from around town• Lamp-posts, parking meters, phone boxes regularly cleaned• 147 hanging baskets and 45 wrap-around ﬂower butts installed and maintained each year• Regular removal of gum, graﬃti, ﬂyers, cable ties, stickers, sticky tape from buildings, street furniture and pavements • Monthly community litter pick• Repainted wooden ﬂower butts • Repaired benches in town• Regularly weed the areas around Westport, Abbey Walk and The Harbour• Pick up and recycle household items from student properties in a bid to reduce waste• Supported St Andrews University Transition team in clearing and recycling 7 truckloads of unwanted materials from halls of residences at the end of the academic year• Recovery and recycling of pallets from businesses around town• Removal of 40kg of nails and metal from burnt pallets and other debris at Castle Beach with the Clean & Green MagnetJane Kell, General Manager, St Andrews Environmental Network“I would like to take this opportunity to add my support to the BID Renewal. Our partnership in the Clean & Green project has been invaluable for the town of St Andrews. The work we do could not continue long term without both the support and funding we receive from BID St Andrews. Due to the Covid 19 situation last year with BID being unable to provide the same level of funding we struggled to keep the project going and the struggle continues this year. A BID renewal would conﬁrm the projects existence for another 5 years securing the jobs of the team and allow the work of litter picking, graﬃti removal, sticker removal, cleaning & repairing benches, bubble gum removal, monitoring and dealing with bin related issues, repainting of street furniture, general clean ups round town, and their support for St Andrews in Bloom and other Community Groups.”

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6A Promoted Town Over 18,000 revellers on St Andrews Day “The BIG Hoolie 2019” video viewed over 20,000 times Guinness World Record for Fisher & Donaldson’s Doughnut Wall at “The BIG Hoolie 2019” UK ﬁrst town host for Pop in the City 2019 which brought more than 500 participants and 1,600 visitors from all over Europe and the UK Over 10K followers across our social channels Over 300k impressions on our #LoveStAndrews On air local radio campaigning promoting St Andrews as a destination as part of our Covid Resilience Campaign83% of business owners are satisﬁed with the work of BID

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8A Voice in Your Town 58 businesses supported via the business rates re-evaluation 2017, saving businesses £187k Levy Members Facebook Group – 115 members 3% vacancy rate in St Andrews compared to 12.3% Scottish average in 2018 Successful lobbying of Fife Council to reverse the “Spaces for People” parking restrictions on Market Street. We continue to lobby this matter. Events and festivals achieved an 85% approval rating for their impact on the town centre2019 Kept Scotland Beautiful Category Winner for “Most Beautiful BID Town”

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9Why VoteYesYES to a dedicated resource able to rapidly respond to cleaning and maintenance issues aﬀecting your businessYES to a crackdown on anti-social behaviour and retail crime in partnership with Police ScotlandYES to a marketing budget to raise the proﬁle, change perceptions and promote your BID area, with campaigns to raise the proﬁle of your business sector, inﬂuenced by your needsYES to support and guidance to help your business growYES to a collective voice for your business, to ensure your views are heardYES to promotions and events to encourage customers to come back regularly promoting loyalty to shopping localYES to a town Gift Card, that promotes your business and shopping local ensuring money is spent only in St AndrewsYES to a team dedicated to responding to your business needs, who work on your behalf to improve the BID area trading environmentYES to a minimum of £1million of ring-fenced investment into St Andrews town centre to deliver projects and initiatives you have identiﬁed as a priority over the next ﬁve yearsA Yes Vote means that BID can continue delivering services and projects that businesses have said are important to them. Your BID provides your business with an opportunity to make real changes and have an impact on the trading environment in St Andrews. YES to learning and knowledge sharing to help improve all our businessesBy voting YES to BID St Andrews, you are saying...

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10CovidResponse The Covid 19 Pandemic was both unexpected and hard hitting but BID Businesses have shown their resilience and ability to react and change to meet the challenges head on. We ﬁrmly believe that BID St Andrews quickly adapted to these unprecedented times and have worked tirelessly and eﬀectively for our members over the past 14 months, and if renewed, we will continue to have resilience and recovery at the heart of all our projects. Below is a snapshot of our support during the pandemic.Ongoing source of COVID related advice via weekly e-bulletinOngoing digital platform for the promotion of businesses providing services during lock down and as more businesses began to re-openLaunch of “Love St Andrews Marketplace App” to create a local digital high streetSupport to businesses navigating the ﬁnancial aid packages available during COVIDLobbied local and national government for improved ﬁnancial aid packages, greater support for businessesClean and Green was recognised by the St Andrews Community Council and awarded the Community Award in 2019 BID St Andrews response to the Covid crisis

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11CovidResponse Keep St Andrews Safeplease maintain a2 metre distanceSocial Distancingin place here2mKeep St Andrews Safe#LoveStAndrewsReopeningPrint and supply of social distancing assets on re-opening (posters and ﬂoor vinyl’s) made available to all businessesHosted regular meetings with our MP and MSP to ensure they were aware of grass roots issues eﬀecting businesses locallyLiaised with local and national stakeholders, representing our membersSuccessfully campaigned with businesses to prevent road closures as part of the “Spaces for People Programme”RecoveryEnsures the BID St Andrews Businesses were always front and centre of local, regional and national government backed marketing campaigns, including #FifeLovesLocal and the UK government’s “Enjoy Summer Safely Campaign”“Stocking Filler Saturday” campaign with The Courier to promote Shop Local in the run up to Christmas3 month on air radio campaign to support LoveStAndrews & Scotland Loves LocalSign up of new businesses to St Andrews Gift Card to ensure monies locked into the town

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12The ConsultationAn initial consultation was undertaken in 2019 with a cross section of businesses in the form of one-to-one interviews, which led to the creation of a bespoke town centre questionnaire, which was distributed to all businesses in the BID area.Due to the global pandemic of 2020, our plans for our second term were thrown into chaos and our consultation process had to be altered due to the national restrictions and social distancing requirements introduced. Many businesses closed and staﬀ were put on furlough. This posed many problems in terms of our one-to-one consultations. The businesses were also given the opportunity to complete the questionnaire on-line. Face to face consultation was replaced by zoom calls, emails and social media dialogues.The overall aim of the consultation was to assess opinions on ways to further enhance and improve the BID area and to determine what additional projects and services the businesses would like delivered over the next BID term which would be an added incentive to visit and invest in the town centre. The BID Board considered the response from the one-to-one consultations, survey and public meetings as being suﬃcient to decide on the projects and services proposed in the business plan.

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Clean & GreenAccess & TrafficManagementBusinessSupport &LobbyingDigital, Marketing &PromotionStreetScape Gum &GrafittiremovalYour BID Your Priorities TrainingHR SupportPARKINGDirectionalSignageAdvertisingDigitalMarketingPark & Ride IndyBusinessQtrShop Local EveningEconomy Gift CardProgrammeEnvironmentalprojects Unified Voiceat Council &Governmentallevel Winter Lights& Events13The Key FindingsFrom our consultations and surveys, the most important areas a St Andrews BID could make improvements locally were ranked by the businesses in order of importance as follows: • Clean and Green • Access and Traﬃc Management• Digital, Marketing and Promotion• Business Support & Lobbying CollectivelyFrom the improvement areas we drilled down into speciﬁc issues and projects. By ranking a list of projects in order of importance, the following areas represent what you said you would like the BID to address:• Clean and Green Gum & Graﬃti Removal, single use plastic promotion, litter picking.• Access and Traﬃc Management Parking Issues, Park & Ride Consultation, Directional Signage for Long Term Parking.• Events, Digital, Marketing and Promotion Gift Card Programme, Shop Local Campaigns, Independent Business USP, Town Trails, Winter Lights & Events. Evening Economy Promotions.• Business Support & Lobbying Training across diﬀerent sectors including Health & Safety, Mental Health Awareness in the workplace, Digital development, HR Support, Lobbying Voice.Peter Wood, Owner St Andrews Wine Company.“After initially being a sceptic, I realised that without the BID the town wouldn’t have any group representing ALL the businesses in town and, for the relatively small annual bill, a local business enables the BID to be a full-time voice for them on local matters. Even if you don’t care about Christmas lights, battles with the council, promoting the town or any of the countless other things the BID contributes to St Andrews, the BID’s support of Clean & Green is worth the levy alone. Locally owned businesses need to realise that the national chains in town pay more than they do yet rarely see, nor do they want, any direct beneﬁt from paying their levy. If local companies engage with BID, they can inﬂuence where the big business’ money is spent - it isn’t robbing the rich to feed the poor, but it isn’t far oﬀ!

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14Let’s Get Down to BusinessThe proposed projects for the BID are based on feedback provided by local businesses and organisations. The BID Board will agree Key Performance Indicators in advance of the delivery of each activity. These will be used to assess the success of individual activities on a project-by-project basis. The Board may alter projects and delivery depending on prevailing circumstances.AimBID St Andrews will deliver projects and services that will improve the trading environment of the BID area to beneﬁt businesses, their customers and visitors. Objectives• To improve the economic opportunities for the businesses in the town centre• To increase footfall• To improve the aesthetic environment for businesses• To address the issues of individual sectors• To improve businesses relationships with each other, the local authority and the community• To market the area to a local, regional, national and international audience• To give businesses a strong, uniﬁed voice• To support local voluntary groups whose aims align with the BID

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ActivityFull above the line marketing campaign incorporating:Indy Campaign, Food & Drink Trails, St Andrews Gift Card and Scotland Loves LocalFireworks, Market, Ceilidh, Parade & Cultural ActivitiesWinter Lights, Lights Switch On and local media marketing campaignsPhysical & VirtualProject#LoveStAndrewsSt Andrews’s DayWinterEconomy/LightsEvents & TrailsBeneﬁt to levy payersIncreased spendIncreased awareness of productsAccess to collective ad campaignsIncreased visitor numbers and footfallIncreased spendIncreased visitor numbersConnection with the local communityIncreased spendIncreased footfallIncreased SpendConnection with local community 15Marketing, Digital & Promotion£250,000 Investment over 5 years

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16Access & TraﬃcManagement£75,000 Investment over 5 YearsActivityLiaising with Fife Council to provide better parking options in the town for locals and visitors Lobbying Fife Council to introduce free parking periods during the day, e.g., up to 10 am and after 4 pmResearch potential options for introducing a Park & Ride scheme to help ease congestion and encourage greater footfall Additional directional Signage for parking and attractionsProjectImprove parking provisionReview parking charges Park and RideSignageBeneﬁt to levy payersIncreased footfall and visitor spendIncreased consumer ‘dwell time’ in the town Improved convenience for customersAdditional footfall and consumer spend by encouraging locals and visitors into the town centre at speciﬁc times of dayIncreased consumer ‘dwell time’ in the townBID St Andrews playing an active role in seeking out workable solutions to the growing parking issues in townImproved visitor experience for customer

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17Clean & Green£250,000 Investment over 5 yearsActivityWorking with St Andrews Environmental Network to devise a continuous improvement programme, maximise opportunities to reduce costs and address the issues relating to commercial waste in the townWorking with other organisations to provide a collaborative approach to improving the town centre environment Working with commercial waste operators to improve servicesUndertaking an annual review demonstrating progress towards a cleaner town centre environmentMaintenance and improving of waste facilities, graﬃti removal, gum removal, sanitization of bins & benches,beach cleans and removal and upcycle programmesWorking with community to increase the impact of ﬂoral displays in the town centre throughout the yearProjectProgramme of activities to encourage St Andrews to work towards becoming a Zero Waste townStreetscape Enhanced ﬂoral displaysBeneﬁt to levy payersImproved town centre environment for locals, visitors and staﬀCost savings from collective bargaining in waste contractsImproved environment for businesses to operate inMore attractive environment for locals and visitorsIncreased footfallIncreased time spent in town

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18Business Support& Development£70,000 Investment over 5 YearsActivityWork with a specialists todeliver a range of training and skill courses online and in personWorking with Business Gateway Fife to ensure that local businesses maximise opportunities for training and adviceHosting a series of business-to-business events throughout the yearPromote a Shop Local campaign twice a year Prepare marketing material to highlight St Andrews as a great place to do businessWorking with Police Scotland to deliver training and advice on a range of security, crime prevention and personal safety topicsProjectTraining & Skills toenhance business developmentHR TrainingBusiness Networking sessionsShop Local supporting the “Great British High Street” initiative & other key shop local campaignsEncouraging new business entrantsCrime PreventionBeneﬁt to levy payersImproved business performance through better managementImproved business performance through a more skilled workforceOpportunities for collaborative workingOpportunities for increasing commercial knowledge, contacts, and awarenessBeneﬁts to all sectors through increased footfall and consumer spend Opportunities to promote St Andrews to local catchment areaReduced number of vacant unitsIncreased town centre vibrancy and vitality Greater awareness of crime prevention measures within the business communityBusiness improvements and an enhanced business environment

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19Investing InYour TownProjected Income & Expenditure for 2021 – 2026* Following a successful re-ballot, BID St Andrews will be applying to a variety of Local and National Funds supplement our budget** Value in Kind from university to be ﬁnalised following the successful renewal and select the needs and services required by BIDINCOME* YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5 TOTALBID LEVY £190,000 £190,000 £190,000 £190,000 £190,000 £950,000Value in Kind** £20,000 £20,000 £20,000 £20,000 £20,000 £100,000INCOME TOTAL £210,000 £210,000 £210,000 £210,000 £210,000 £1,050,000 EXPENDITURE YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5 TOTALMARKETING& PROMOTION £50,000 £50,000 £50,000 £50,000 £50,000 £250,000ACCESSIBILITY £15,000 £15,000 £15,000 £15,000 £15,000 £75,000CLEAN & GREEN £50,000 £50,000 £50,000 £50,000 £50,000 £250,000BUSINESSSUPPORT £14,000 £14,000 £14,000 £14,000 £14,000 £70,000UTILITIES & MANAGEMENT £42,900 £42,900 £42,900 £42,900 £42,900 £214,500FACILITATE £22,000 £22,000 £22,000 £22,000 £22,000 £110,000BAD DEBT £7,100 £7,100 £7,100 £7,100 £7,100 £35,500CONTINGENCY £5,000 £5,000 £5,000 £5,000 £5,000 £25,000RENEWALBALLOT £4,000 £4,000 £4,000 £4,000 £4,000 £20,000TOTAL £210, 000 £210,000 £210,000 £210,000 £210,000 £1,050,000

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21Management& GovernanceThe management and governance of BID St Andrews will be open and transparent and will be accountable to the Levy Payers. BID St Andrews operates as a company limited by guarantee and as such has a Board of Directors made up from BID Levy payers. The board takes responsibility for the strategic and ﬁnancial management of the BID and will meet monthly as a minimum. The composition of the board reﬂects the breakdown of the Levy payers across the town centre. It is the responsibility of the Board and Directors to ensure good governance of the BID. The management team will be a combination of salaried and contracted resources depending on the needs of the businesses during the term of the BID. BID St Andrews will enter into two legal agreements with Fife Council; a Baseline Service agreement which sets out the minimum service standards to be delivered by Fife Council and an Operating Agreement between both parties deﬁne the contractual arrangements for the collection and enforcement of the Bid Levy collection, which will be carried out by Fife Council on the BID’s behalf. This contractual relationship is in line with the requirements of the BID legislation. Copies of both agreements will be made available on request.

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22Levy Rules• The BID levy will be paid by the occupier (the eligible person liable to pay the non-domestic rate), however, the property owner will be liable to pay the levy where a property is vacant on the day the levy invoice is issued and for all the period thereafter when the property is vacant. • There will be no increase in the levy amount throughout the term of the BID or as a result of a non-domestic rateable revaluation occurring during the BID term. • All eligible occupiers (of eligible properties) i.e., the eligible person liable to pay the non-domestic rates that are listed on the Local Assessors Valuation Roll on the ballot date will be liable to pay the levy.• The levy payments are not linked to what businesses pay in rates but are based on the rateable value of the property.• The levy must be paid in one payment within 28 days from the date of the levy invoice.• If there is a change in occupier to a property, the property owner will be responsible for paying the levy whilst the property is vacant.• Any new commercial development, subdivision of existing properties or merging of properties or new business with a non-domestic rateable valuation coming into the area during the 5-year term of the business improvement district will be liable to pay the BID Levy. • If a property is vacant on the date the levy is issued and for any subsequent vacant periods, the property owner will be liable for the full levy amount, which must be paid within 28 days.A BID levy is an equitable and fair way of funding additional projects and services, which the local authority and other statutory bodies are not required to provide. There are approximately 295 commercial properties in the BID area which will generate a BID investment levy income of approximately £190,000 per annum and an estimated total levy income of £950,000 over 5 years, with an additional £100,000 of value in kind investment across the term.It has been agreed by the BID St Andrews Board that the levy rate will remain unchanged 1.5% of rateable value, based on the rateable value (RV) of the property on the 29th July 2021 and throughout the 5-year term of the BID. The levy will apply to properties with a rateable value of £10,000 and above. Levy bandings will be applied with a maximum banding at £300,000 and above.

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23The Levy Exclusions - The BID St Andrews Board decided to exclude premises that have a rateable value of under £10,000 These premises can pay a voluntary levy and become an “associate member” and enjoy the beneﬁts should they wish. The BID Board decided that there is no beneﬁt from being part of the BID to the following categories of property and therefore are exempt from paying the levy: • Ad-spaces & ATMS • Storage Units/Garages • Non-Retail Charities • Places of Worship • Voluntary organisations • Police Scotland, Fife Fire &Rescue Services & NHS Fife PropertiesIndicative Levy CostsActual Rateable Value Each Week Each Month Annual Levy£0-9999 n/a n/a n/a£10,000 £2.90 £12.50 £150£15,000 £4.40 £18.75 £225£20,000 £5.77 £25.00 £300£25,000 £7.22 £31.25 £375£30,000 £8.66 £37.50 £450£40,000 £11.54 £50.00 £600£50,000 £14.43 £62.50 £750£60,000 £17.30 £75.00 £900£70,000 £20.20 £87.50 £1050£80,000 £23.10 £100.00 £1200£90,000 £25.97 £112.50 £1350£100,000 £28.85 £125.00 £1500£150,000 £45.20 £195.84 £2350£200,000 £57.70 £250.00 £3000£250,000 £72.12 £312.50 £3750£300,000 £86.54 £375.00 £4500£300,000 + Capped Capped Capped

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24Board &Management TeamLindsey AdamBonkers OriginalGiftsLouise A Fraser, Chair Fraser GallerySt AndrewsJonathon Hicks G1 GroupLesley CaldwellUniversity ofSt AndrewsJames McLaughlanCombini CoAlanCubbageThe Gift GalleryStephen SimpsonWest Port Print & DesignJuliaCampbellSpecSaversJaneKennedy (BID St Andrews Manager)Cllr Dominic NolanFife CouncilCllr Brian Thompson Fife CouncilBryan WeirFinancialConsultantEach Board Member has one vote in Board decisions. The two Fife Councillors, who represent the Fife Council levied properties, have only one vote shared between them.

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25A Lot to Lose – What a NO Vote Means£1 million investment into the town£250K investment in the Clean & Green TeamSt Andrew’s Day CelebrationsInvestment in Winter LightsTV Advertising CampaignSt Andrews Independents promotion St Andrews Sector Speciﬁc mini guides & mapsResponsive cleaning service Removal of graﬃti Improvements to street furniture City centre business voice Cost saving schemes Dedicated communications to businesses Business representation at Local Counciland National Government LevelMarketing & promotion of businesses St Andrews Gift Card Investment into the city’s appearance NoNoNoNoNoNoNoNoNoNoNoNoNoNoNoNoNoVoteYesfor BIDSt Andrews17th June 2021 – 29th July 2021

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26The BID AreaThe following map and street list outline the BID area which remains unchanged from the ﬁrst BID proposal.Abbey WalkAbbey StreetAbbotsford CrescentAdamson PlaceAlbany Place Albany ParkAlexandra PlaceAlfred PlaceArgyle StreetBell StreetBridge Street Bruce EmbankmentCastle Street – SouthCastle Street - NorthChurch SquareChurch StreetCity RoadDouble Dykes RoadDempster CourtEllice Place Gibson PlaceGolf PlaceGreenside PlaceGreyfriars GardensHope Street Howard PlaceKinburn TerraceKirk Hill Links CrescentLockhart PlaceLogies LaneMarket StreetMelbourne BraeMurray ParkMurray PlaceNorth StreetPilmour LinksQueens GardensQueens TerracePlayfair TerraceRose LaneShorehead (The Shore)ShoremillSouth StreetStation RoadSt LeonardsSt Mary’s StreetSt Mary’s PlaceThe LinksThe ScoresThe Scores EastThe Scores/ Gillespie TerraceThe Pends The ShoreUnion StreetWestview LaneWindmill RoadWoodburn PlaceChloe Milne, Director, Fisher & Donaldson“BID St Andrews has been of huge help to us providing support throughout lockdown. From their hardworking Clean & Green team to our town’s festive lights; from the St Andrews Day celebrations to the ongoing promotion of the town, the BID brings business owners and managers together and has represented us on countless campaigns and initiatives to make St Andrews the best town for businesses, locals and visitors. “

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27© Crown copyright and database rights 2015. Ordnance Survey 100023385.St Andrews Business Improvement District BoundaryHugh Waddell, Owner, Northpoint Cafe“As the owner of a local business which is now in its third decade, I can say without reservation that the St Andrews BID years are stand out. Generally, the achievements in town centre development speak volumes, more particularly the bringing together of the business community, whether you represent a multi-national company or run a small independent store. Having the one-stop-shop style of organisation, co-ordinating and nurturing our collective interests provides a reassurance for all. I would not wish to be without a St Andrews BID.”

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28Ballot DetailsThe BID ballot is a conﬁdential postal ballot conducted by Fife Council on behalf of BID St Andrews and in accordance with Scottish BID legislation.Where an eligible property is vacant the voting papers will be sent to the property owner.In BID St Andrews case, voting papers along with a copy of the BID Business Plan will be issued by post no later than 17 June 2021.The last date for all ballot papers to be returned is 5pm on 29 July 2021. Papers received after this date and time will be deemed null and void.Voting papers are easy to complete, simply place a cross on either “YES” or “no” if you are for or against a second term of BID St Andrews. The ballot paper must then be signed by the person eligible to vote and returned in the pre-paid envelope.For the ballot to be successful the following criteria must be met:• A minimum turnout of 25% (the headcount) by number of eligible persons and by combined rateable value;• Of the count, more than 50% must vote in favour by number• Of the count, the “YES” vote combined rateable value must be over 50%All eligible persons (i.e., those persons liable to pay non-domestic rates) will have one vote or, where a person is liable for non-domestic rates for more than property, that individual shall be eligible to cast more than one vote however they will be required to pay the levy for each of the properties that they occupy.The ballot papers will be counted on the 30 July 2021 and the results will be announced within 7 days of the count.Following a successful ballot, BID St Andrews will commence on the 2 August 2021 and will run for a period of ﬁve years until 1 August 2026.

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229How To VoteHere are the simple steps that you need to follow to vote for BID St Andrews1You should receive one ballot paper for each property that you are liable to vote for by post. If you do not receive your ballot paper please emailinfo@bidstandrews.co.ukPlease check that each ballot has its own return envelope.43Complete the ballot paper by putting an (X) beside your choice to retain BID ST Andrews for a further ﬁve years or not.In block capitals, write your name and position in your business and sign your ballot paper.65Each ballot paper must be returned in it’s own separate envelope.Return your completed ballot paper(s) by post, in the pre-paid envelope provided.

BIDBusinessPlan2021 2026

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