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NewsletterWelcome to the first edition of our newsletter, providing you with a round-up of the latest news and updates from Beko plc Appliance Partners, the contract supply division of the UK’s leading home appliance provider.We aim to build meaningful relationships with our housebuilder, build-to-rent operator and developer partners, offering you bespoke solutions tailored to your individual project, budget and timescale requirements. We hope this newsletter gives you a better insight into our company, brands and services in order for you to get the most out of your partnership with us.We are proud to have been chosen to supply appliances to some fantastic projects across the UK and are delighted to share progress updates on some of these exciting developments. We would also like to give you the opportunity to meet the Beko plc Appliance Partners team who will support you throughout your purchase journey and showcase some of their favourite products and technologies that your customers will love. We hope you enjoy finding out more about your home appliance solution partner and we look forward to hearing from you soon.The latest updates from your trusted home appliance providerGet in touch to discuss the appliance requirements for your next projectISSUE 01Creating the heart of beautiful new homes... togetherw: appliance-partners.bekoplc.come: appliancepartners@beko.co.uk beko-plc-appliance-partners

Creating the heart of beautiful new homes... togetherIntroducing our specialist Specification Management team dedicated to supporting you as our valued partner with your appliance requirements.Our knowledgeable Specification Managers collectively have over 100 years’ experience in the appliance industry, including 60+ years specifying for the residential property sector. The team are carbon literacy trained and keep abreast of ever-changing planning legislations, equipping them with the knowledge required to recommend compliant products which not only satisfy, but also exceed necessary planning criteria. Our Specification team are supported by a professional, reliable and responsive customer care team and a UK-wide network of engineers committed to providing exceptional service and ongoing care for you and your customers.L-R: Katie O’Shea, Graham Haines, Mark Biggar, Mike Beech, John GrimesBeko’s award-winning AeroPerfect™ technology features in all single built-in ovens within the brand’s range, from the entry-level model through to the highest specification versions, meaning this innovative technology is accessible to all, whatever the project budget. ”Recycled fishnets and thread waste are used to manufacture the door decor and LED display cover on many of our ovens; ideal for those wishing to live a sustainable lifestyleDedicated cleaning programmes or features such as simply steam, catalytic liners or pyrolytic self-cleaning designed to save your customers time, effort and money.Touch control LED display, for clear and convenient use – taking the guesswork out of functionality. Telescopic shelves make using the oven easier and safer – no more unnecessary lifting of hot trays or scorched work surfaces.“ Beko have developed and improved upon the all-too-familiar fan oven, creating the ultimate easy-to-use appliance to enhance any kitchen design and add value to homes on any new build development.Beko’s innovative AeroPerfect™ technology takes built-in ovens to new heights of performance whilst remaining competitively priced, meaning you really are getting more for less. AeroPerfect™ ovens continue to prove popular with our partners – aesthetically the appliances complement any modern, sleek kitchen design, and we know users love the technology which consistently provides perfect, quick and even cooking results. Mike Beech, National Contracts ManagerPerfectly distributed hot air, for faster and more even cooking. Specification Manager’s Choice: Beko AeroPerfect™ built-in ovensMeet your Beko plc Appliance Partners Specification TeamBeko’s AeroPerfect™ ovens all come with an ‘A’ rating for energy usage

Meet Sharif-Paul Anton, our Head of Customer Care, who oversees our operations and customer care team.Sharif-Paul oversees a number of internal groups and external partnerships, with his team due to launch a game-changing customer care system imminently (watch this space for more information on this!).Our customer care team are evolving a first-time resolution approach in consumer support, ensuring the ongoing refinement in the delivery of tailored, personalised offerings for our housebuilder, developer and contractor partners.With a focus on diligent and speedy service, the team provide hassle-free and effective support for our partners throughout the purchase process, offering advice and guidance to your customers as end consumers of our products. Our ongoing improvement strategies are guided by the auditing and analysis of our customers’ journeys and experiences following initial contact.With a 20-year career in this field, including roles working with a number of major global brands, Sharif-Paul has a wealth of experience, along with a passion for delivering an exemplary standard of customer care. Sharif-Paul comments, “I am thrilled to head up our customer care team. The Beko plc Appliance Partners team provide a fantastic service to both our partners and their customers. We are always looking to build on the strong foundations we have already established for ourselves, and my goal is for Beko plc Appliance Partners to become even more renowned in the industry for delivering the very highest levels of customer care.”w: appliance-partners.bekoplc.come: appliancepartners@beko.co.uk beko-plc-appliance-partnersAs part of our ongoing commitment to providing a tailored end-to-end service for our partners, our team recently created a bespoke appliance Product Care and Quick Fix Guide for our partner McCarthy Stone, to allow their homeowners to get the most out of their new appliances, providing additional peace of mind as they settle into their new homes.Appliance features and benefits are clearly explained alongside hints and tips on appliance maintenance and advice to increase the lifespan of products. The provision of this guide demonstrates one of many ways we go the extra mile to support our partners and their customers.We are proud to be the exclusive appliance provider for McCarthy Stone, with Beko appliances featuring in all their new retirement village developments nationwide.EXCLUSIVE SUPPLIERBespoke product care guide created for UK’s leading developer and manager of retirement communities Introducing Beko plc Appliance Partners’ Head of Customer Care2322DishwashersDishwashersRinse aid should be used at all times and can be adjusted to increase or decrease dose as you feel appropriate. PLEASE NOTE: It’s important to use both salt and rinse aid, even if you are using 3 in 1 dishwasher tablets.Ensure the appropriate cycle is being used, for example a short or mini programme is not going to clean as thoroughly as a longer intensive wash. This should be considered when trying to clean full or heavily soiled loads. To ensure your dishwasher continues to perform at an optimal level and to deliver clean, bacteria-free, sparkling dishes, it’s important to remember to regularly use a dishwasher cleaning product, for example Finish All in 1 dishwasher cleaner. We would recommend you do this at least once a month using a hot wash cycle. Depending on how dirty your dishes are, or whether you pre-rinse, it’s important to remove and wash the filter at least once a week to remove grease and food particles and to minimise any smells. The filter, which is situated in the bottom of the dishwasher, is easy to remove and with a quick run under a hot tap or dip in soapy water is clean and ready to go.If your dishwasher has removable spray arms, remove them and clean, along with the filters. Remember to regularly top up your dishwasher salt to the correct levels depending on the water hardness in your area. The instruction manual will provide more detail to support this. Even if the salt pot is full, if the hardness setting is incorrect, it won’t allow water hardness regeneration to occur often enough. The harder the water, the more often it needs to regenerate and soften the water. The salt pot can hold approximately 1.5kg of salt. The light will come on when it is low. When the salt is topped up, the light can remain on for a few cycles before it goes out. General cleaning & maintenance advice General cleaning & maintenance advice Beko recommends Finish dishwasher tabletsMaking the most of your new Beko kitchen appliancesKitchen appliance product care and quick fix guide Are you interested in creating a similar bespoke product care and quick fix guide for your customers?Email our team to find out more: appliancepartners@beko.co.uk

To find out more visit appliance-partners.bekoplc.comTo arrange an appointment to discuss the appliance requirements for your latest project, email: appliancepartners@beko.co.ukBeko plc continuously look to reduce waste and pollution and minimise any adverse environmental impact from our business, whenever and wherever possible. All papers within this mailer are sourced from paper mills which are part of the Forest Stewardship Council (FSC) and implement sustainable forest programmes.Legacie Developments Ltd. Merchant’s Wharf, ManchesterBeko appliances are currently being installed in this exciting development of one, two and three bedroom living spaces just metres from Salford’s waterfront. Our suite of appliances will be fitted in all 196 apartments.Gleeson Homes Chimes Bank, Wigton, CumbriaCurrently under construction, Gleeson Homes have chosen Beko appliances to furnish the kitchens of all 57 two, three and four bedroom homes in their latest development in the historic market town of Wigton in Cumbria.Partner project updatesMcCarthy Stone Crescent Place, WarminsterRecently completed, McCarthy Stone’s newest collection of retirement homes in the beautiful market town of Warminster feature Beko appliances in each of the 43 one and two bedroom apartments on site.COMING SOON:OUR BRAND NEW SHOWROOM!We are excited to announce that we are currently putting the finishing touches to a brand new Beko plc Appliance Partners showroom at our head office in Watford.We look forward to welcoming you and showcasing our latest Beko and Grundig appliances available to support your latest projects.Did you know that Beko plc Appliance Partners are a Key Partner of the UK Apartment Association (the UKAA)? We enjoy a strong collaboration with the UKAA and are delighted that our knowledgeable team are able to offer the build-to-rent community their experience and expertise, sharing invaluable tips on the factors to consider when specifying appliances for build-to-rent projects.We are keen to support the organisation with their mission to make build-to-rent a sector of choice for property professionals and a lifestyle of choice for customers.Founded in 2016 and comprising 300+ members, the UKAA aim to professionalise and improve the UK residential sector by sharing information, enhancing best practice and raising standards to benefit customers.Proud to be a Key Partner of the UK Apartment AssociationLincoln MGT / Midgard Ltd. Station Hill, ReadingA full suite of Beko appliances are currently being installed in 600 high-specification build-to-rent apartments in this transformational urban development, which will create a thriving new hub for community living in Reading.Get in touch now to book your visit: appliancepartners@beko.co.uk