BEK Fiber Install Book : simplebooklet.com

Login InformationPlease complete the ﬁelds that apply to you. BEK Communications will not keep any of this information beyond your information. Keep this page for your informational reference in the future.AmazonUsername:Password:Examples of devices using Amazon login: Fire TV Stick, Fire TV Stick 4K, Amazon Fire tablets supported with minimum 1.5 GB RAM, Fire TV Cube, Fire TV Edition Insignia, Fire TV Edition Toshiba 1080pGoogleUsername:Password:Examples of devices using Google login: Chromecast, Chromecast with Google TVFor online support resources, scan the QR code. This link will also take you BEK Watch App install information. bek.coop/residential/support/AppleUsername:Password:Examples of devices using Apple login: Apple TV 4K, Apple TV HDEPIC IPTVUsername:Password:Your username and temporary password were sent to the email you provided to us. Your email is also your username. Following the instructions in the email, login to EPIC and change your temporary password prior to install. Wi-FiSSID:Password:Your home network information will be needed to connect to your streaming platform.

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044 Easy Ways to Pay3Save postage and time3Receive, view and pay your BEK Bill online3Safe and Secure3Sign up for autopaySmartHubYou can have your BEK bill paid automatically on the second business day of each month with your credit card. Autopay byCredit CardHave your payment automatically deducted from your checking or savings account each month.Autopay byBankSet up autopay using BEK’s Pay-by-Phone System. Have your credit card and BEK account number ready.Call Toll-Free 844.252.5273SmartHubPay online or on your mobile device with the SmartHub appGo to bek.coop. From the menu in the corner, tap or click “Pay my Bill”. If this is your ﬁrst time, select “Sign up to access our Self Service site”.Fill in the information as prompted to create an account.Once you sign in, you can access your billing history and make a payment. After your ﬁrst payment, you can store your payment information for the next time. This will save you time and make paying your bill easy!Scan to watch a setup tutorial video online.

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For service assistance please call 701.475.2361 or visit us online at bek.coop05Lifeline ProgramHome telephone or broadband assistanceLifeline provides up to a $9.25 discount on your monthly bill for home telephone or broadband service.This program is available to all BEK Cooperative exchanges (excludes: rural Bismarck, rural Morton County and Valley City exchanges).Do you qualify for Lifeline assistance?You can apply online by going to CheckLifeline.org and setting up an account. Once you have ﬁlled out the information, you will ﬁnd out if you qualify for Lifeline assistance. Am I eligible for Lifeline?You must be enrolled in a qualifying program. Qualifying programs include: Supplemental Nutrition Assistance Program (SNAP), Medicaid, Supplemental Security Income (SSI), Federal Public Housing Assistance (FPHA), Veterans Pension, Survivors Pension or Income based eligibility programs.You will need the following information to apply online: • Full legal Name • Date of birth • Last 4 digits of your SSN • Address If you receive an error message, please contact the National Lifeline program at 1-800-234-9473 for additional help.The Lifeline program is administered by the Universal Service Administrative Company (USAC). USAC is responsible for data collection and maintenance, support calculation, and disbursement for the program. Once on the Lifeline program, you will be contacted by USAC annually to re-certify. If you no longer meet the eligibility guidelines above, you will no longer qualify for Lifeline and must inform BEK of your ineligibility by calling 701-475-2361 or toll free at 1-888-475-2361.Aordable Connectivity ProgramThe Aordable Connectivity Program is an FCC program that helps connect families and households struggling to aord internet service. The beneﬁt provides:• Up to $30/month discount for internet service.The Aordable Connectivity Program is limited to one monthly service discount.Two-Steps to EnrollGo to AordableConnectivity.gov to submit an application or print out a mail-in application; and after being approved for the program, contact your preferred participating provider to select a plan and have the discount applied to your bill.Some providers may have an alternative application that they will ask you to complete.Eligible households must apply for the program and contact a participating provider to select a service plan. Who Is Eligible?A household is eligible for the Aordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines, or if a member of the household meets at least one of the criteria below:• Received a Federal Pell Grant during the current award year;• Meets the eligibility criteria for a participating provider’s existing low income internet program;• Participates in one of these assistance programs:• SNAP • Medicaid • Federal Public Housing Assistance • Supplemental Security Income (SSI)• WIC• Veterans Pension or Survivor Beneﬁts• LifelineSee if You Qualify and ApplyCall: 877-384-2575 Visit: AordableConnectivity.gov

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06Welcome toBEK LightbandInternet Service!Upload, download, stream, do business and be the envy of gamers everywhere. Whether you live on a farm or in town, or if it’s for your home or business, our state-of-the-art ﬁber-optic network gives you the future of connectivity right now.Make the most of your new networkwith the BEK Freedom App.Thanks for choosing BEK Lightband for your internet service. You are receiving the best internet and Wi-Fi experience possible. Now that your professional installation and Whole-Home Wi-Fi optimization is complete, you’re ready to start tailoring your Wi-Fi.Before you begin your BEK Lightband internet service, download the BEK Freedom Wi-Fi app now!STEP 1Go to the app store.STEP 3Download the app!For detailed app setup instructions, review the BEK Freedom app quick start guide on page 6.STEP 2Search for BEK Freedom Wi-Fi app.

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For service assistance please call 701.475.2361 or visit us online at bek.coop07Check your internet speed.Run bandwidth tests to monitor your network performance and give bandwidth priority to speciﬁc devices.View and manage all devices connected to your network.Track a device’s bandwidth usage, pause its network access, or disconnect it.Set parental controls.See what apps your kids are using, how long they’re used for, and tailor their experience by blocking inappropriate sites and content, or setting usage limits.Active threat protection.View total threats, intrusions, and viruses blocked over time. You can even see protected devices and total protection uptime. Easily setup a guest networkKeep your network passwords secure by setting up separate guest networks for your visitors.

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For service assistance please call 701.475.2361 or visit us online at bek.coop09Note:• The Router Name will be used throughout the app.• The Network Name (SSID) is what you will use as your wireless connection names.• Select a password for your wireless network, if you do not want to change it on all devices in your home, use your existing wireless SSID and password from your current router.Getting started with the App.The App allows you to manage your home Wi-Fi network. You can self-install and be managing your home within a few minutes. Download the app and start managing your home network today!STEP 3Enter your personal information. The password you enter here will be used to access the app. STEP 4Tap the QR code that appears within the app. (You will be asked to allow the app to access your camera). Point your camera at the QR code found on the bottom of your GigaSpire BLAST System (example shown here). Select OK. After you select “Submit”, you may be asked to enter your account number. Click Submit and you’re all done!SAMPLE CODESAMPLE CODE

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For service assistance please call 701.475.2361 or visit us online at bek.coop11LITE• INCLUDES ABC, CBS, FOX, NBC and all other Local Stations.• Includes BEK Programming• Optional Premium Channel Add-Ons Available• Sports Channel Add-On NOT Available• Cloud DVR Option• Can be Stacked with Choice or Choice+ PackagesCHOICE• Includes BEK TV Local Station• EXCLUDES ABC, CBS, FOX, NBC and all other Local Stations• Includes BEK and National Programming• Optional Premium Channel Add-Ons Available• Sports Channel Add-On NOT Available• Cloud DVR OptionCHOICE+• Includes BEK TV Local Station• EXCLUDES ABC, CBS, FOX, NBC and all other Local Stations• Includes BEK and National Programming• Optional Premium Channel Add-Ons Available• Sports Channel Add-On NOT Available• Cloud DVR OptionPRIME• INCLUDES ABC, CBS, FOX, NBC and all other Local Stations• Includes BEK and National Programming• Optional Premium Channel Add-Ons Available• Sports Channel Add-On Available• Cloud DVR OptionPRIME+• INCLUDES ABC, CBS, FOX, NBC and all other Local Stations• Includes BEK and National Programming• Includes 50 Stingray Music Channels• Optional Premium Channel Add-Ons Available• Sports Channel Add-On Available• Cloud DVR Option

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12From your compatible smart TV or streaming device, use the voice command or keypad to search the app store for “EPIC Video.” Some app stores may use “EPIC Video Technologies.”For Roku devices, search for “Skitter TV”.Launch the “EPIC” app from your device’s home screen once the download is complete. You will need to log in using your EPIC credentials provided by BEK when you signed up for EPIC IPTV. Your username and temporary password were sent to the email you provided BEK when you signed up for EPIC IPTV. Your email is also your username.* Your username is your email address. If necessary, you can reset your password at subscriber.epicvideo.tech/admin/password/reset* For a current list, visit bek.coop/residential/epicYou may see several options with the word “EPIC”. Select and download the “EPIC” app with the multi-colored triangle matching the logo.DEVICE DESCRIPTION AVAILABILITYFire TV Stick Fire TV Stick w/Alexa built in includes Alexa Voice Remote, HD, easy set-up Amazon App StoreApple TV 4K Apple TV 4K lets you watch movies & shows in 4K HDR with Dolby Atmos sound Apple App StoreFire TV Edition Insignia 4K (2018) Insignia NS-50DF710NA19 50-in 4K Ultra HD Smart LED TV HDR - Fire TV Edition Amazon App StoreFire TV Cube Gen 2 Fire TV Stick w/Alexa built in includes Alexa Voice Remote, HD, easy set-up Amazon App StoreiPad models supported Apple App StoreTablets Samsung, Lenovo and Amazon Fire Tablets supported with minimum 1.5 GB RAM App StoreFire TV Stick 4K Fire TV Stick w/Alexa built in, 4K Ultra HD, Dolby Vision, includes Alexa Voice Remote, HD, easy set-up Amazon App StoreApple TV HD Apple App StoreSony Bravias (2018 and later) Other Android TVs can be certiﬁed by EPIC after review, 1.5 GB RAM required Google Play StoreFire TV Edition Toshiba HD (2018) Toshiba 43LF421U19 43-in 1080p Full HD Smart LED TV HDR - Fire TV Edition Amazon App StoreRoku ROKU ChannelsChrome/Firefox Desktop Version EPIC browser app with secure video playback, https://web.epicvideo.tech/ Ye sInstalling EPIC IPTV is Easy!

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14BEK Unlimited Phone Service3-WAY CALLING Allows the subscriber to add a third party to an existing call without operator assistance.“ANONYMOUS” CALL REJECTION Allows the subscriber to reject all calls that are Caller ID Blocked by a caller. The caller will be routed to a recorded message that states “We’re sorry the party you are calling does not wish to talk to callers who block their numbers, if you wish to reach this party, please hang up and place your call again without blocking your number.” This is done by dialing *82.CALL FORWARDING - BUSY LINE Redirects your telephone calls to another telephone number when your telephone line is busy.CALL FORWARDING - DON’T ANSWER Redirects your telephone calls to another telephone number if you do not answer your telephone call within a pre-speciﬁed number of seconds (default is 20 seconds). The number of telephone seconds before your call is forwarded is determined by you, the subscriber, but set by the telephone company. CALL FORWARDING - REMOTE* Allows you to activate call forwarding from a location other than your home phone. By using this feature, you may dial a special code to have your calls forwarded to another telephone number.CALL FORWARDING - VARIABLE Allows you to dial a special code to have your calls redirected from your telephone number to another telephone number. The subscriber will pay additional toll charges when forwarded to a long distance number.CALL HOLD* Lets the subscriber place someone on hold when they want to initiate a second call.CALL WAITING A tone will be heard when another call is waiting to be answered. To answer the waiting call, the subscriber presses the ﬂash button (if no ﬂash button, the switch hook can be used). The subscriber can cancel the call waiting option before a telephone conversation for the duration of one call by dialing a special access code, if an uninterrupted call is necessary.CALLER ID When you receive a call, the telephone number calling you, and the name associated with that number in the telephone company records, will automatically appear on your phone or a Caller ID unit attached to your phone. If you choose to answer the call, the name and number remains on the screen until you or the caller hangs up.CALLER ID BLOCKING Enables the subscriber to control disclosure of their telephone number and name to a subscriber of Caller ID. Calls to 911 are not aected by Caller ID Blocking.DISTINCTIVE RINGING Allows up to three unique ringing patterns, which can determine for whom a call is intended. Great for fax machines.UNLIMITED Long Distance CallingUNLIMITED Areawide CallingUNLIMITED Phone Features

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For service assistance please call 701.475.2361 or visit us online at bek.coop15DO NOT DISTURB* Allows the subscriber to prevent calls from ringing to your telephone by diverting them to a tone or recorded announcement. FIND ME* Allows an incoming call to ring your phone number, and up to six other phone numbers, at the same time. Long distance charges may apply when Find Me calls are answered at a long distance number.HOME INTERCOM (REVERTIVE CALL)* Enables you to call another telephone connected to your telephone line. LAST CALL RETURN Tells you the telephone number of the most recent incoming call. If you want to call that number, simply press “1.”PRIORITY RINGING Creates a priority ringing list of up to six numbers. When those parties call, you know it by a special ring! This aects regular ringing and call waiting tones.REPEAT DIALING Redials the last outgoing telephone number you dialed. If busy, it will continue dialing for 30 minutes. You may still make and receive other calls.SELECTIVE CALL ACCEPTANCE* Uses a list function to store up to six directory numbers from which you receive calls. An incoming call from a directory number that is not on your list is routed to an announcement stating that the called party does not wish to receive the call.SELECTIVE CALL FORWARDING* Allows you to ensure that selected calls reach you when you are away from your home or ofﬁce. Incoming calls from up to six directory numbers can be forwarded to another location. Calls from directory numbers that are not on the list can be picked up at your home or ofﬁce. If you forward your calls to a distant telephone where long distance charge applies, you will be billed the charges. SELECTIVE CALL REJECTION* Enables the subscriber to block the last incoming call and/or calls for a maximum of ten (10) speciﬁed telephone numbers. Callers whose numbers are blocked are directed to a recorded announcement.SPEED CALL-8 Allows the subscriber to create a list of up to eight (8) emergency or frequently dialed numbers, which the subscriber can call by dialing a one-digit code. The one-digit code can be any number from 2 to 9.SPEED CALL-30 Allows the subscriber to create a list of up to thirty (30) emergency or frequently dialed numbers which the subscriber can call by dialing a two-digit code. The two-digit code can be any number from 20 to 49.WARM LINE* Allows a predetermined telephone number to be automatically dialed from the subscriber’s telephone line when that subscriber takes the telephone o the hook and does not dial any digits within 15 seconds. The predetermined number must be entered by the telephone company. The subscriber cannot change this information.TOLL RESTRICTION Prohibits any toll (e.g. long-distance) calls from being made from or charged to the subscriber’s phone number.TOLL RESTRICTION WITH PIN Allows a subscriber to make a long-distance call after having put Toll Restriction on their line. To bypass the Toll Restriction, the subscriber must dial the number followed by a Personal Identiﬁcation Number (PIN).VOICEMAIL Receive messages when you are away from your phone, or when your phone is busy. Store up to 100 recorded messages, depending on the length of the message. There is no equipment to buy or maintain. Retrieve the messages from anywhere with your secure password.

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Voicemail User GuideWith BEK Communications voicemail, you’ll always get your phone messages, whether you’re away from home, on the phone or just don’t feel like answering right away.To Set Up & Access Your Voicemail1. Call BEK (888-475-2361) from your home phone to have voicemail activated on your telephone account.2. If you have an answering machine, disconnect it.3. Dial *96From a Dierent Phone:1. Dial the number listed on the back of this pamphlet which corresponds to your preﬁx or area.2. Enter your 7-digit mailbox number (telephone number).3. Enter your password, then press #. (the ﬁrst time you access the system, your password will be “0000”.)Record Your Greeting1. Access your voice mailbox.2. Press 9 for the mailbox setup menu.3. Press 1 for greeting options.4. Press 4 to record your greeting.5. Record your greeting and then press #.6. Press 2 to keep your greeting.Change Your Password1. Access your voice mailbox.2. Press 9 for the mailbox setup menu.3. Press 2 to change your password.4. Enter your new password and press #.5. When prompted to verify the password, enter it again, then press #.6. Press 2 to keep your password.Retrieve Messages1. If there is a new message in your mailbox, you will receive a stutter dial tone when you pick up the receiver. Some telephones may also provide a visual “Message Waiting” indicator.2. Access your mailbox.3. Your ﬁrst new message may play immediately. If not, press 1 to listen to your messages. You will hear an announcement telling you how many new messages you have and how many messages are saved.4. Press 1 to listen to new messages.5. Press 2 to listen to saved messages.When Retrieving Messages, You Can Press1. To play the message again.2. To save the message and play the next.3. To delete the message and play the next.4. To save the message as new.5. To reply to the message*.6. To forward the message to another mailbox*.7. To skip back in the message.8. To pause the message.9. To skip forward in the message.*Voicemail package must be set to allow this capabilityUsing Voicemail with Email (A Voicemail PLUS Feature)1. Check your email like you normally do.2. When you get a voicemail message, you will receive an email from BEK Communications delivered right to your inbox. The message will have an attachment.3. Open the attachment and your media player will play the message.4. If desired, save the attachment to your computer.5. Follow the links in the message to save or delete the message from the voice mail system.16

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From home, simply dial *96 or the local access number and enter your pass code. For toll-free access from Bismarck, use the McKenzie (673), Wilton (734) or Sterling (387) access number.The Voicemail access numbers in BEK’s service area are:Once you are logged into the voicemail system, follow the recorded instructions for assistance on maintaining your voice mailbox.This service has all the features of our regular voicemail, PLUS gives you advanced features such as retrieving your messages from the internet and/or having your messages emailed to you.Voicemail PLUS is a great tool for people who use their computer and want to organize messages, forward voice messages to others, save to retrieve later or receive voice messages while traveling.For service assistance please call 701.475.2361 or visit us online at bek.coop17For only $5.95 per monthYour Voice Mailbox Number is your phone number:Your Voice Mailbox password is:Hazelton 782-2040Kintyre 332-2040Linton 254-2040Lehr 378-2040McKenzie 673-2040Napoleon 754-2040Pettibone 273-2040Regan 286-2040Robinson 392-2040Rural Bismarck/Morton 425-0996Steele 475-2040Sterling 387-2040Strasburg 336-2040Tappen 327-2040Tuttle 867-2040Wilton 734-2040Wing 943-2040Wishek 452-2040Zeeland 423-2040Valley City/Barnes County 490-3200

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For service assistance please call 701.475.2361 or visit us online at bek.coop19Customizable Surveillance Solutionsweb powered | surveillance cameras | made simple24/7 Surveillance & SecurityKeep a close eye on your property in real time. Access video history any time. The BEK Watch security systems are ideal for protecting business property, schools and daycare facilities, parking facilities, checking on the animals during calving season all from the comfort of your home. What to Watch• Small and large businesses• Restaurants and stores• Farm and shop property• Livestock monitoring• Home and vacation properties• School and daycare facilities• Government buildings• Construction sites• Shop yards• Anything else you want to protect

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20Local weather at your ﬁngertips 24/7!Download Today!• Live Radar• 10-Day Forecast• Personalized Weather InSight™• Severe Weather AlertsSAFETY IS IN YOUR HANDS.EVERY DIG. EVERY TIME.What is 811?811 is the national call-before-you-dig phone number. Anyone who plans to dig should call 811 or go to their state 811 center’s website a few business days before digging to request that the approximate location of buried utilities be marked with paint or ﬂags (see utility color code on page 19) so that you don’t unintentionally dig into an underground utility line.BEK Communications reminds you that 811 protects you and your community! Hitting a buried line while digging can disrupt utility service, cost money to repair, or cause serious injury or death. If you’re planning a DIY project such as planting a tree, digging a hole for a new mailbox, fence or treehouse for the kids, it’s important that you call North Dakota One-Call (811) ﬁrst. North Dakota One-Call is a free service, it’s simple and it’s the law!North Dakota One-Call - Cable Location | ndonecall.comCall 811 or 1.800.795.0555 at least 48 hours before you dig.

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•EXCLUSIVE BEK CONTENT11 CHANNELS •TRICKPLAYPAUSE & REWIND LIVE TV •TIME WARPRESTART PROGRAMS THATAIRED IN THE PAST 72 HOURS • CLOUD DVRADDITIONAL $5/MONTH FEE BEK PLAY $6/MONTH Sign up today at bek.news/bek-play CHANNEL LINE-UPSUBSCRIBE TO BEK PLAY AND WATCH BEK PROGRAMMING FROM YOUR TV STREAMING DEVICE ANYWHERE THROUGH THE EPIC IPTV APP.WATCH LIVE LOCAL SPORTING EVENTS, BEK NEWS, LOCAL WEATHER AND MORE!64 BEK NEWS65 BEK TV WEST66 BEK SPORTS 267 BEK SPORTS 368 BEK WEATHER69 BEK RADAR70 BEK LIVESTOCK72 BEK eXtra73 BEK eXtra274 BEK ND HOUSE75 BEK ND SENATECANCEL ANYTIME, NO CONTRACTS! FEATURINGFor service assistance please call 701.475.2361 or visit us online at bek.coop21know the color code.811 utility color codes are used to identify existing underground utilities in construction areas with the intent of protecting them from damage during excavation. This is done with ﬂags or a special spray paint, neither of which will cause long-term harm to your lawn.WHITE Proposed excavation limits or routeProposed excavation limits or routepink Temporary survey markingsTemporary survey markingsred Electric power lines, cables, conduit, and lighting cablesyellow Natural gas, oil, steam, petroleum, or other gaseous or ﬂammable materialorange Telecommunication, alarm or signal lines, cables, or conduitblue Potable (drinkable) waterpurple Reclaimed water, irrigation, and slurry linesgreen Sewers and drain lines

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22BEK TVChannelFinderBEK Communications East & West .................... Ch-65City of Barnesville, MN .................................. Ch-93/112Consolidated ........................................................... Ch-17CSI Jamestown-Valley City ........................... Ch-79/38Dakota Central West ............................................. Ch-12Dakota Central East .............................................. Ch-27Dickey Rural Network East ................................Ch-126DirecTV West .......................................................... Ch-26DirecTV East ........................................................... Ch-27Dish Network West ............................................... Ch-24Dish Network East ................................................ Ch-27Garden Valley ........................................................ Ch-27Halstad .................................................................... Ch-29KNDB Bismarck ...................................................Ch-26.1KNDM Minot ......................................................... Ch-24.1KNGF Fargo/Grand Forks ................................... Ch-27.1Midco Bismarck/Dickinson ................................Ch-609Midco Minot/Williston ..........................................Ch-612Midco Eastern ND ...............................................Ch-605MLGC ....................................................................... Ch-27North Dakota Telephone Company West ......Ch-424North Dakota Telephone Company East .......... Ch-16NCC Video .............................................................. Ch-22NCC Advanced TV ................................................ Ch-79Red River ................................................................. Ch-27RTC Networks ........................................................ Ch-23Sjorbergs Cablevision ........................................ Ch-527Sparklight ...................................................... Ch-27/1027Turtle Mountain/United Comm West ...................Ch-7Turtle Mountain/United Comm East .................. Ch-27West Central Telephone Assoc. .......................... Ch-17Wilkstrom Systems..............................................Ch-527

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24BEK Communication CooperativeOur BeginningFriends and neighbors in Burleigh, Emmons and Kidder counties of North Dakota founded the coop in 1952. Thus the name – BEK Communications Cooperative. Our headquarters has always been and will always remain in Steele.The original coop territory grew to serve nearly 6,000 customers in south-central North Dakota. Over the past decade, BEK has grown to serve nearly 12,000 customers in Burleigh, Emmons, Kidder, Morton, Oliver, McLean, Logan, McIntosh, Barnes, Griggs, Cass and Steele counties, with oces in Steele, Bismarck and Valley City.BEK provides phone, gigabit broadband internet and television services over a leading edge ﬁber-optic network; cloud-based security, automation, surveillance, voice and data storage services; and hospital and business communications solutions. We also provide statewide sports broadcasting on the BEK Sports Network and television content across the state through KNDM, KNDB and KRDK.BEK Communications Cooperative District MapNovember 20235 EAST21345 WESTValley City Tower CityOriskaNomeFingalAliceEmbdenBuffaloWheatlandPageSanbornRogersMandanHannafordLuverne

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For service assistance please call 701.475.2361 or visit us online at bek.coop25Non-Discrimination StatementIn accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, oces, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint ﬁling deadlines vary by program or incident.Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.To ﬁle a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at https://www.usda.gov/oascr/how-to-ﬁle-a-program-discrimination-complaint and at any USDA oce or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Oce of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.govUSDA is an equal opportunity provider, employer, and lender.

BEK Fiber Install Book

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