Award Edition_November 2023 : simplebooklet.com

AWARDS EDITION PERSPECTIVE NOVEMBER 20232 3BIDVEST NOONANContents0410Green Apple AwardOur Transport Solutions Team16Celebrating Our Team’s Recent Award WinsEuropean Cleaning and Hygiene Awards18We Hosted Our GB Annual AwardsThe Cutty Sark, London20We Hosted Our ROI Annual AwardsTitanic Belfast222426Muhammad Amin Choudhry18162032News from Across the BusinessOur Team at AbbVieWestport Strengthening Our BusinessWelcome Julie Mernagh,Chief People and Culture OcerEmbracing EDI: A Journey with an HR Advisor in GB Facilities Solutions Training Team2830Winners at the ISIA AwardsThe Great Pink Oce Bake ORaising awareness for Breast Cancer.Success at the ISIA Awards32Meet Darrin McCartneyDirector of OperationsFundraising Success Rochdale Half Marathon for Unseen Uk Welcome to the latest edition of our Internal magazine! We are thrilled to continue this journey of transparent and eective communication, developing stronger connections within the Bidvest Noonan family.In this edition, we proudly showcase the recent accomplishments and award wins that truly underscore our commitment to excellence. We have been honoured with prestigious awards, including the Green Apple Award and recognition for the best use of smart solutions in the European Cleaning and Hygiene Awards. These accolades are a testament to the hard work, dedication, and innovative spirit of each member of our organization.Our employees are our backbone, and it is with great pleasure that we highlight the outstanding individuals who were celebrated in our annual awards ceremony in London and Belfast. Your commitment to excellence is the driving force behind our success, and we are grateful for the exceptional contributions each one of you makes to our organization.In this edition, we invite you to explore the stories behind these award wins and the innovative solutions that set us apart in the industry. From cutting-edge technologies to sustainable practices, we are continuously pushing the boundaries to redeﬁne excellence in our ﬁeld.We envision this magazine as a valuable resource for you to stay informed, inspired, and connected. Your feedback and contributions are essential in ensuring the success of this initiative, so please continue to share your thoughts with us. Together, we will continue to build a culture of excellence, innovation, and collaboration at Bidvest Noonan. Thank you for being an integral part of our success story.2023 Awards Edition

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The First of our Annual Awards events took place at Cutty Sark in London, uniting exceptional teams for recognition.Our 2023 Annual Awards took place aboard the Cutty Sark on November 9th, a renowned historic sailing ship celebrated for being the fastest of its time.During this special occasion, we recognised and celebrated the outstanding eorts, commitment, and remarkable contributions of our colleagues from all corners of the country.We extend heartfelt congratulations to all the ﬁnalists and winners. The following individuals and contracts were the winners of our annual awards:Security Professional of the Year: Walter Monteiro GomesCleaning Professional of the Year: Richard AlloteyFront of House Professional of the Year: Kamran RaﬁqSupervisor/Manager of the Year: Tracey EllisESG Award: Craig TolhurstCS Award: Leigh Anne TancuCX Award: Elizabeth WarburtonBest Managed Contract (Small): Sovereign Shopping CentreBest Managed Contract (Medium): Hogan LovellsBest Managed Contract (Large): Imperial College LondonWe’re delighted to honour these exceptional individuals for their remarkable contributions and achievements throughout the year. Congratulations to all!

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sThe 2023 Annual Awards honouring our amazing colleagues across the Island of Ireland.The event took place on the 23rd of November at the magniﬁcent Titanic Belfast, an iconic tribute to Belfast’s maritime heritage where the RMS Titanic was designed, built, and launched.The event was a captivating blend of anticipation, excitement, entertainment, and heartfelt acknowledgment, oering well-deserved praise to the dedicated teams and colleagues who consistently deliver excellence across our client’s sites. A resounding congratulations to all our winners: Best Managed Large Contract: Primark Best Managed Medium Contract: Shannon Airport Best Managed Small Contract: Allianz Supervisor / Manager Category: Kevin Morrissey Cleaning Professional of the Year: Thomas “Dave” Thompson Security Professional: Vinny Fuller Technical Professional: Chris McDonagh Customer Experience Award: Belfast cruise ships Innovation Award: AIB Smart Sensors ESG Award: Industrial Team CEO: Rising Star recognition award: Colleen Burns We are thrilled to recognise these outstanding individuals for their exceptional contributions and accomplishments over the past year. Congratulations to each and every one of them!

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21BIDVEST NOONANCelebrating Our Team’s Recent Award WinsCBRE Partnership AwardWe are thrilled to announce that the outstanding eorts of our security team at the Financial Conduct Authority (FCA) have been acknowledged with the prestigious CBRE Partnership Award. We extend our heartfelt congratulations to all the individuals who played an instrumental role in securing this esteemed recognition. The CBRE Partnership Award is a mark of distinction in our continuous pursuit of excellence. Mercy Stars Award In a momentous celebration marking their resilience and dedication, the remarkable cleaning team at Mercy University Hospital (MUH) has been bestowed with the prestigious Mercy Stars Hospital Service Team of the Year award. The glittering accolade was presented during MUH’s annual awards ceremony, a moment made all the more special as it marked the ﬁrst of its kind since the dawn of the COVID-19 pandemic. A huge congratulations to all! European Cleaning and Hygiene AwardsIn October 2023, we were crowned winners of the ‘Best Use of Smart Solutions’ award at European Cleaning and Hygiene Awards at the Mansion House in Dublin!This category recognises businesses that seamlessly integrate technology to improve eciency and transparency in cleaning. Our dynamic cleaning solution stands out as it harnesses data for timely cleaning, boosting sustainability and ensuring satisﬁed building users. A huge congratulations to our Director of Innovation and Technology, Peter Smyth, for pioneering this brilliant innovation!

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23BIDVEST NOONANJulie Mernagh Chief People and Culture OcerStrengthening Our Business Welcome Julie Mernagh, our recently appointed Chief People and Culture OcerWe are delighted to announce that Julie Mernagh has joined us as our Chief People & Culture Ocer, enhancing our Executive Team. Julie’s experience and values align perfectly with the needs of our business. She has a proven track record of building successful HR strategies, transforming colleague experiences, and unlocking potential.In her most recent role, Julie was the Global Head of Leadership and Talent Development at Vodafone. She built a global team across Europe and Africa to establish a new approach to leadership and talent strategies, a key lever to enable Vodafone’s transformation. She introduced market-leading D&I policies to ensure Vodafone provided a workplace where all could thrive.Prior to joining Vodafone, Julie played a key role in creating the people strategy and directing the organizational culture at AIB, a major commercial bank operating in Ireland and the UK. Julie also spent over 10 years as a consultant working for PwC and Accenture, specializing in strategy, people & change, and mergers & acquisitions, leading large-scale transformations across Europe. As our Chief People & Culture Ocer, Julie will build and lead our People & Culture team. She will develop our people strategy, enabling us to provide a better workplace and improved experiences for everyone at Bidvest Noonan.Please join us in extending a warm welcome to Julie as she begins this chapter with us.

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AWARDS EDITION PERSPECTIVE NOVEMBER 202324 25BIDVEST NOONANMuhammad Amin Choudhry Promoted to the role of Key Account DirectorWe’re thrilled to extend our heartfelt congratulations to our colleague, Muhammad Amin Choudhry, on his remarkable and well-deserved promotion!Muhammad’s tenure at Bidvest Noonan spans an impressive decade, a journey that commenced on our frontline security team. His dedication and relentless eort have propelled him to his current role as Key Accounts Director within our Facilities Solutions business unit.Muhammad’s inspiring ascent through our ranks serves as a testament to the notion that hard work can lead to remarkable growth and success. Colleagues frequently attest to his consistent work ethic and an indomitable drive, qualities that have earned him promotions time and time again. Starting as a Team Leader and eventually taking the helm as an Operations Manager, Muhammad’s innate leadership qualities have always shone brightly.One of Muhammad’s key principles is recognizing and acknowledging the eorts of his fellow team members. He treats every individual’s contributions with the respect they deserve. This approach, deeply rooted in his own journey from humble beginnings to his current achievement, underscoresUnseen’s Big Give Unseen, our charity partner in the UK, is embarking on its annual Big Give campaign from Tuesday, November 28, to Tuesday, December 05, and we have a remarkable opportunity to be part of something truly impactful. During this period, Unseen aims to raise crucial funds for their Modern Slavery & Exploitation Helpline, the lifeline for survivors of modern slavery and potential victims of exploitation. What makes this opportunity even more compelling is that every donation made, up to a target of £40,000, will be doubled. Last year, many of you generously supported this cause, and we invite you to consider doing so again this year. Your contributions can be made through card payments, both personal and business, or via BACS transfers for amounts exceeding £500. The appeal window is from midday to midday on the speciﬁed dates. Unseen’s work is instrumental in creating a world where survivors of modern slavery ﬁnd support and hope. By participating in the Big Give, we can directly contribute to their mission. Let’s stand together and make a dierence. Your support matters.CLICK HERE

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27BIDVEST NOONANWe sat down with Darrin McCartney, our new Director of Operations in Northern Ireland, to delve into his journey and insights as he embarks on a new chapter with the company. In this candid conversation, Darrin shares his perspectives on the exciting opportunities presented by recent acquisitions, the dynamic leadership of Jim, and his passion for innovation within the cleaning industry. Join us as we explore Darrin’s wealth of experience, from his early days in the cleaning business to his role as an advocate for embracing positive change at Bidvest Noonan.Q: Could you share the journey of your experience in the cleaning business?A:I have been in the cleaning business since I was 16. Over the years I have worked in practically every area of this business. I worked in aviation, pharmaceutical, general oce cleaning, and security. Q: How do you perceive the recent acquisitions and changes in Bidvest Noonan’s proﬁle in Northern Ireland?A: In the past six months, I’ve witnessed a signiﬁcant rise in Bidvest Noonan’s proﬁle. The recent acquisitions of Amber, Robinsons , and Swords Security send a strong message to competitors. Under Jim’s leadership, the company is making a bold statement: We are here to do business.Q: You mentioned the exciting opportunity working under Jim’s leadership. What speciﬁcally about Jim and the developments in Northern Ireland caught your attention?A: Jim’s recent arrival brought a positive vibe. The developments in Northern Ireland present a massive opportunity. Jim’s background in a dierent industry adds a dynamic aspect, and I believe combining his leadership with my operational experience creates a unique mix.Q: Can you elaborate on the unique skillset you bring to Bidvest Noonan, especially your expertise in troubleshooting and problem-solving?A: My specialty is troubleshooting. I excel in situations where a site or contract faces challenges. I love getting into the nitty-gritty, conducting undercover detective work if needed. For instance, last year, I sat as a member of the public to observe operations, understand day-to-day behaviors, and then went behind the scenes to formulate action plans based on what I learned.Q: How do you envision incorporating innovation into your role at Bidvest Noonan?A: Innovation is crucial for staying ahead in the industry. At Bidvest Noonan, I see the company embracing change, and I aim to incorporate innovation into my troubleshooting approach. Understanding the complexities of challenges, listening to teams at all levels, and then implementing innovative solutions will be key.The innovation aspect of Bidvest Noonan drew me in. I’m passionate about robotics and technology, and I look forward to working with Peter on innovative projects. Being part of a company that embraces change is exciting, and I see great potential for growth in this area.Meet Darrin McCartney Navigating Growth and Innovation“As I step into this exciting role at Bidvest Noonan, I’m eager to contribute my troubleshooting expertise, collaborate on innovative projects, and be part of the company’s growth journey. It’s a dynamic time to be a part of this business, with a diverse range of clients and a commitment to embracing positive change.”

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AWARDS EDITION PERSPECTIVE NOVEMBER 202328 29BIDVEST NOONANBig milestones are worth celebrating, and that’s exactly what our team at AbbVie Westport have done! We’re proud to receive news that the team have surpassed 2000 days of zero reportable, lost time incidents, thanks to our colleagues’ hard work and dedication. Long-serving team members, some 15 years on-site, have adapted to the safety procedures. Whatever challenge they have faced, they maintained a positive attitude, leading and engaging newer team members to achieve our collective goals.Site Manager Patricia McCosker comments on this success: “The site has grown substantially since 2018, and I’m delighted by how the team has consistently upheld their performance.” She expresses her gratitude to every team member for their relentless eort and commitment, with a special mention of Supervisor Monika Kowalska’s exceptional dedication in working closely with all sta.Well done to the entire team at AbbVie Westport for this remarkable achievement!News from Across the Business Our Team at AbbVie Westport Surpass 2000 days of zero reportable, lost time incidents!A Cleaner and Greener TomorrowOur team at Shannon Airport is excelling in environmental performance, taking signiﬁcant steps to help protect our planet. They have recently implemented the Comac InAqua system on-site, a game-changing piece of technology that not only helps our clients reduce their use of water but also makes our cleaning operations more environmentally friendly. The Comac InAqua is an external puriﬁcation system that allows the direct loading of dirty water from any ﬂoor scrubber. This system ﬁlters and puriﬁes the water collected during ﬂoor cleaning processes, enabling its reuse. Impressively, it can purify up to 150 litres of water in just 30 minutes. A tremendous job! Well done to the Contract Manager, Michele Hill, and the entire team!Bidvest Noonan: Nissan Team In a notable achievement, the Bidvest Noonan Team at Nissan has successfully installed a Baler on site, marking a signiﬁcant milestone in our commitment to operational excellence. Spearheaded by our dedicated Operations Directors, Brent Duncan and Graham Evans, this initiative showcases the team’s proactive approach and dedication to enhancing our services. Taking the lead in such a critical project, Brent and Graham demonstrated exceptional leadership and expertise, ensuring the seamless integration of the Baler on site. This accomplishment is a testament to the collaborative spirit that deﬁne our Bidvest Noonan team, reinforcing our reputation for delivering innovative solutions and outstanding service to our valued customers. Margaret Rudge: BSA Winner For over four decades, Margaret has been a shining beacon of service, ensuring the safety and security of one of our prestigious clients in the Transport sector. And here’s the exciting news: Margaret recently won the Service to Customer Award at this year’s British Security Awards (BSA)! Margaret’s journey has been nothing short of extraordinary. With an impressive 40 years of experience under her belt, she has weathered the storms of history and witnessed Yorkshire’s and the UK’s most challenging times. Through it all, she has remained resolute, safeguarding public safety and providing commuters with a calming presence,even in the face of the most stressful situations.

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AWARDS EDITION PERSPECTIVE NOVEMBER 202332 33BIDVEST NOONANIn a remarkable display of dedication and community spirit, our team members recently embarked on an inspiring journey to support Unseen UK, our ocial charity partner in the UK. Our exceptional colleagues - Kathryn Cusick, John Rendall, Michael Thompson, Liam Kearney, Neil Tonks, and Matt Ward - laced up their running shoes and tackled the challenging Rochdale Half Marathon, a grueling 13.1-mile test of endurance.Their mission was clear: raise funds and awareness for Unseen UK, an organization dedicated to combating modern slavery and human tracking. With determination, they pushed their physical and mental limits to make a meaningful impact.Fundraising SuccessRochdale Half Marathon for Unseen UK. Kathryn, one of our spirited runners, shared her motivation: “We wanted to raise money for Unseen, and we all have a genuine passion for the charity’s mission. We wanted to contribute to the cause in a meaningful way, actively driving positive change and helping those in need.”Their eorts did not go unnoticed, as they rallied together to make a real dierence in the lives of those most vulnerable in our society. We extend our heartfelt congratulations to our dedicated colleagues for their extraordinary achievement and express our gratitude to everyone who contributed to this worthy cause. Together, we are making an impact, one step at a time.Embarking on a mission to conquer the breathtaking peaks and make a meaningful impact.Our Chief Customer Ocer, Guy Pakenham, and Ocer Nageen Khan from the Landsec portfolio, along with a group of enthusiastic walkers, conquered the breathtaking peaks of Pen-y-Ghent, Whernside, and Ingleborough as part of the Yorkshire Three Peaks Challenge.This daring feat wasn’t just about the thrill of the climb — it was a mission to make a dierence. Together, they raised an incredible £9524.00 during the weekend expedition! It’s not just about conquering mountains; it’s about lifting the community and making a positive impact.Yorkshire Three Peaks Challenge

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Award Edition_November 2023

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