Return to flip book view

www.jeremiahsinn.com

1 | 2023 Annual Report THE YEAR IN REVIEW2023 was a year of growth for Jeremiah’sInn. Despite the increasing demand in ourresidential program, nutrition center, andrecovery residence, we made significantprogress across all our programs with theinvaluable support of organizations likeHealthcare Enterprises, LLC, the StoddardCharitable Trust, and others. We wouldnot be able to take these critical stepswithout the aid of our community and our donors. Thank you for your continuedsupport! Our nutrition center team responded tohigh rates of food insecurity in Worcesterwith great determination and adaptability.We distributed 332,000 lbs. of food toover 23,000 individuals representingnumerous demographics. This was madepossible thanks to generous support fromgrants such as the Fletcher Foundationand funding through the GreaterWorcester Community Foundation, and somany others. Critical partnerships withRachel’s Table, Community HarvestProject, and Shaw’s Supermarketsenabled us to support these increasedneeds and begin a new communityrelationship with Clark University. Inpartnership with Clark’s Food InsecurityResistance Movement (FIRM) program,we serve as an emergency food resourcefor Clark students in need, with anaverage of 200 students served monthlysince July. JI’s kindness allows us to manageJI’s kindness allows us to manageour expenses, it reduces our stress,our expenses, it reduces our stress,and ensures we always have food inand ensures we always have food inour bellies. The staff is always kindour bellies. The staff is always kindand helpful. Thank you so much forand helpful. Thank you so much forhelping us in our difficult times.helping us in our difficult times._ R.P. , Clark Student_ R.P. , Clark Student

Residentsserved in 2023727258%58%Annual completionrate (over 25%higher than theMA state average)6161CNPP overdoseprevention & naloxoneadministrationpresentations 85%85%Annual occupancyrateWe similarly faced new challengesand opportunities for growth in ourresidential program. Increasedclinical and staffing requirementsprompted us to identify dynamicsolutions to deliver the highestquality service for our residents.We successfully passed a Bureau ofSubstance Addiction Services(BSAS) review and finished the yearwith a 58% completion rate. Westrengthened our clinical program byimplementing a new curriculum forour co-occurring groups, and wererecognized as a local leader for ourCommunity Naloxone PurchasingProgram (CNPP) affiliation byproviding overdose responsetraining and free naloxone toparticipants. Everyone at JI has been super helpfulEveryone at JI has been super helpfulfrom the first day. Staff, councilors, casefrom the first day. Staff, councilors, casemanagers are all amazing and very helpful.managers are all amazing and very helpful.Best decision I ever made. -Jeff C.Best decision I ever made. -Jeff C.

3 | 2023 Annual Report Finally, in our greatest accomplishment ofthe year, we successfully opened andlaunched our recovery residence,Jeremiah’s House! With the support ofgrants from the George I. Alden Trust, theAlbert J. Gifford Charitable Trust, andothers, we successfully passed cityinspections in March and officially openedour 16-bed sober living house to newresidents in July. Many graduates from ourresidential program have seamlesslytransitioned into Jeremiah’s House,benefiting from continued, strongcommunity support in a nurturingenvironment. We could not implement these key changeswithout our resilient and dynamic team. Wehired a new coordinator for our nutritioncenter, and host several student workersthrough our partnership with FIRM. Two new case managers started in ourresidential program, and we hired newhouse managers for both the residentialprogram and recovery residence. These newstaff members offer crucial, greatly neededtalents that continue to build our strongteam and grow our organization. As we look back on the year, we could nothave made any of these strides without thesupport of our Jeremiah’s Inn community!To all our supporters, whether yousupported our annual Food Drive, ourHoliday Wish Program, or donated food toour nutrition center, we cannot thank youenough. It is your critical assistance thatenables us to provide desperately neededservices for our clients and patients in ournutrition center and recovery programs.With your continued valuable support, wewill make further strides to serve ourcommunity in 2024!

Revive of the USA is a mobile team ofcertified and insured fitness trainerswith extensive experience in bothfitness and recovery. Their mission is toreduce the negative impact ofaddiction on families, workplaces, andthe community as a whole. Revive offers weekly group fitness classes for residents at Jeremiah’s Inn, COMMUNITYCOMMUNITYCOLLABORATORSCOLLABORATORSOur mission is strengthened by the invaluable support of our community partners. Theircontributions, expertise, and shared commitment allowed us to expand our reach andimpact, ensuring we can offer comprehensive care, essential resources, and multiplepathways to recovery.Our partnership with the WashburnHouse Intensive Outpatient Program(IOP) over the last three years has ledto significant improvements in ourprogram outcomes and our residents’long-term success. JI residents attendIOP as part of their program orientation, and Washburn House’s dynamic curriculum covering topics of mental health, life skills, and relapse preventionteach key skills to our residents as they embark on their recovery journey. We aregrateful for the support of their clinical team and look forward to seeing the continuedgood they will do for our residents in 2024! www.washburnhouse.comhelping participants heal both physically and mentally through movement. Studiesshow that regular physical exercise provides numerous benefits to the recoveringbody and brain, and 95% of program participants agree that Revive has positivelycontributed to their recovery. www.reviveoftheusa.org4 | 2023 Annual Report

RECOVERY PROGRAMSRECOVERY PROGRAMSRESPONSERESPONSEResidential Program Broadened partnerships withproviders in therapy, psychiatry,recovery coaching, and housing.Passed the BSAS program reviewwith no recommendations.Expanded our clinical curriculumto 56 group topics.Engaged students from ClarkUniversity and College of the HolyCross through internships andvolunteering.Enhanced treatment planning withnew quality assurance measures.Goals for 2024Improve program completion rates andlong-term tracking of outcomes.Increase resident engagement throughcommunity support.Expand training for case managers andmedication specialists.Recovery ResidencePassed all Worcester city inspections.Hired staff and finalized house rules.Reached full occupancy byNovember, maintaining it with a low12% turnover rate.Staff SpotlightKyle Nolan, Case ManagerKyle holds a bachelor's degree in Criminal Justice and Psychology fromWestfield State University and has experience as a Substance Use Counselor,Recovery Support Navigator, and now as a Case Manager at Jeremiah's Inn. Heshares, “The culture of JI is truly special, and I'm lucky to have been welcomedto the team with open arms.”What he finds most rewarding is, “seeing the transformation in clients from thestart of their journey to the end. It's incredible to watch people grow andchange each day." He adds, "The interactions we have with residents are someaningful, and it's amazing to witness their metamorphosis.”Kyle’s professionalism and commitment shine through in everything he does,helping residents find hope and strength in their recovery. We are proud tohave him on our dynamic team!“Jeremiah’s inn gave me theopportunity to work on myselfand helped with everything Ineeded. Best decision I evermade was to go to thisprogram.” - Sam C.

NUTRITION CENTERNUTRITION CENTER RESPONSERESPONSE Transitioned from pre-packing bags forpantry guests to offering a supermarket-style experience, allowing them to choosetheir own items.Implemented the USDA’s SupportingWellness At Pantries (SWAP) system. New Partnership with Clark UniversityPartnered with Clark University and itsstudent organization, the Food InsecurityResistance Movement (FIRM), to provideemergency food services to students inneed.Developed dedicated hours onWednesday for Clark students. Clark employs six students to operatethe pantry on Wednesdays and supportour community food distribution effortsduring other hours.Goals for 2024Expand our involvement in citywideadvocacy efforts.Offer guests opportunities to apply forSNAP and learn about programs like HIPand the Summer Meals Program to reducethe SNAP gap in our community.Increase the availability of produce andprotein for guests.Provide access to vaccines, healthcarealternatives, food demos, educationalworkshops, and information on citywideskills and training opportunities.Organizational and Systematic ChangesThe Nutrition Center's distribution areawas freshly painted and redecorated tocreate a more welcoming, inclusiveatmosphere.6 | 2023 Annual Report

I've been a guest ofI've been a guest ofJeremiah's inn food pantryJeremiah's inn food pantryfor almost 2 years. I'vefor almost 2 years. I'vealways been able to helpalways been able to helpmyself to the staples I'mmyself to the staples I'mlooking for. The pantrylooking for. The pantrymanager has always beenmanager has always beenvery kind, courteous andvery kind, courteous andhelpful. She keeps thingshelpful. She keeps thingsorderly and organized.orderly and organized. - Debbie Servideo- Debbie Servideo Clark studentsserved1,2K1,2K67%67%Guests identifyas Latinx23K23KTotalIndividualsserved 592%592%Increase in freshproducedistributed Community Outreach and ConnectionExpanded partnership with Shaw’s onGold Star Blvd. increasing fresh producedistribution to our guests by 592%.Regular attendance at meetings withthe Center on Food Equity's FoodSecurity Task Force, SNAP Coalition,and Food Policy Council. Strengthened our connection withpantry guests by offering one-on-oneconversations, a suggestion box, and anopen-ended survey questions to ensuretheir voices are heard. Distributed $12,500 worth of Shaw’sGift Cards to food pantry guests fromthe Nourishing Neighbors Holiday GiftCard Program at the Easter holiday andsummer break.

8 | 2023 Annual Report We are deeply grateful to Shaw’s Supermarkets for their unwavering support. Every year,they generously host our Annual Food Drive at their Worcester locations, and through theFresh Rescue Program at the Gold Star store, we receive hundreds of pounds of freshproduce each month. The gift cards provided through the Nourishing Neighbor Programhave also been invaluable in helping us meet the needs of our guests. Their continuedpartnership has been essential in ensuring we can provide enough food and vital resourcesfor our clients and residents. www.shaws.comCOMMUNITYCOMMUNITYCOLLABORATORSCOLLABORATORSAt Jeremiah's Inn, our work would not be possible without the support and collaboration ofour community partners. These organizations and individuals play a vital role in enhancingthe services we provide, We are grateful for the incredible collaborators whose partnershiphas been instrumental in the success of our Nutrition Center operations this year.Securing Safe Food is a nonprofitwith a mission to fight foodinsecurity among individuals withfood allergies and to improve access to allergen-free foods.They have been able to provide some of our guests with accessto safe foods that are normallydifficult to find and more expensive than regular items found in stores. They are anamazing nonprofit that is doing extremely important work. www.securingsafefood.org

9 | 2023 Annual Report In 2023, 87% of total expenses were allocatedtowards programming, while 8% made upadministrative costs. A favorable benchmark is75% to 25%. The remaining 5% is related tofundraising. We applied for 66 grantsrequesting a total of $392,500 and $150,000was approved in 2023.FINANCIALFINANCIALUPDATEUPDATEFinancial InflowsProgram ServicesPrivate Gifts, Grants and ContributionsIn-KindSober House Room ChargesOther IncomeTOTAL$1,519,409$325,158$691,212$21,036$55,361$2,612,176Residential ProgramNutrition Center ProgramAdministrativeFundraisingTOTALFinancial Outflows$1,645,879$765,851$211,881$130,390$2,754,0012023Grantors,Sponsors, &DonorsScan the QR code fora complete list

9 | 2023 Annual Report 2023 BOARD MEMBERS, STAFF & COMMUNITYCOLLABORATORS Executive Committee Patricia L. Davidson, PresidentJoseph Stiso, Vice PresidentEugene Bouchard, TreasurerAdministrative Staff Lori Arduini, Assistant to the Executive Director Serina Connor, Intake Coordinator Alyssa Dancause, Communications Coordinator Richard Quinlan, Director of OperationsJanelle Wilson, Executive DirectorBoard of Directors Cassandra AndersenEugene Bouchard, TreasurerPatricia Davidson, PresidentMelinda HillockJack ReardonEugene Santos-RoeslerJoseph Stiso, Vice PresidentNutrition Center StaffErin Quaiel, Nutrition Center CoordinatorResidential Program Staff James Bolster, Medication SpecialistMark Cantelli, Recovery Support SpecialistChristine Church, Case ManagerKyle Driscoll, Case ManagerKashawn Hampton, Case ManagerDominic Idoko, Clinical DirectorChris Kane, Recovery Support SpecialistClaire May, Case ManagerRichard Mays, Medication SpecialistCody Murphy, Recovery Support SpecialistKyle Nolan, Case ManagerKeith Opalenik, House ManagerStephen Pinzino, Recovery Support SpecialistKevin Rigney, House ManagerSindi Tane, Case ManagerProcess for Life, Dee Iannacchione Tobacco Awareness, Dominic Idoko Narcan Training, Dominic IdokoOverdose Prevention, Dominic IdokoMeditation & Reiki, Sylvia MurphyLegal Recovery Meeting, Anna Rice, Esq. Community CollaboratorsAccess to Recovery (ATR)Advanced Psych Services Albertson’s/Shaw’s Nourishing Neighbors ProgramArbour Counseling ServicesBaker Mental HealthBoston Bullpen ProjectBoston Neurobehavioral AssociatesCenter on Food EquityCoalition for a Healthy Greater WorcesterNany Cook Pam CoplandLawrence E. Cohen Esq.Clark UniversityCollege of the Holy CrossCommunity Harvest ProjectCommunity Naloxone Purchasing Program (CNPP)Dismas Family FarmDouglas L. Fox Esq.Dynamy, Inc. Edward M. Kennedy Health CenterFamily Health CenterFood Insecurity Resistance Movement (FIRM)Four Others Inc. Fresh Start – The Moving CrewGavin FoundationKevin KielerMassHire Career Centers Massachusetts Rehabilitation Commission Massachusetts Substance Abuse Helpline Mayor’s Food Security Task ForceMayor’s Mental Health Task ForceMulticultural WellnessOpen Sky Community ServicesRachel’s TableRevive of the USASaVida HealthSecuring Safe FoodsSpectrum Health SystemsState Opioid Response RRH GrantWashburn House IOPWorcester County Food BankSupport Staff & Group Facilitators Relapse Prevention, Stacey Baker Movement Therapy, Anthony Bizotto, Revive Oral Health in Recovery, Cynthia DaigenaultAftercare & Alumni Program, Alyssa Dancause HIV/AIDS Awareness, Family Health Center

Jeremiah’s Inn is a community of individuals and organizations committed to helping those inour community who suffer from the devastating effects of Substance Use Disorder and FoodInsecurity. Our Mission: We foster a sense of community and mutual aid through partnerships,volunteerism, and our nutrition center. Our Vision: To help people better their lives in order to better the community.Charitable organization exempt under section 501(c)3 of the Internal Revenue Code 1059 Main St., Worcester, MA 01603 (508) 755-6403 www.jeremiahsinn.comjeremiahs_inn JeremiahsInnInc jeremiah’s-inn