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Living Well In Later LifeLiving Well In Later LifeIssue 1Spring 2025KnittingCommunitiesTogetherKnittingCommunitiesTogether
Age UK Mid Mersey Quarterly NewsletterAge UK Mid Mersey OfficesThe Mansion HouseVictoria ParkCity RoadSt HelensWA10 2UE0300 003 1992enquiries@aukmm.org.ukTo keep up with all our latest news andupdates, you can receive this newsletterregularly by email or post - get in touchand ask to join our mailing list!0300 003 1992enquiries@aukmm.org.uk
A from our CEOThe sun is shining as I writethis introduction to our Springedition. I hope you areenjoying the sunshinewherever you are. I’m surethat, like me, you are glad tosee the back of winter. Thiswinter has felt longer andharsher in many ways thanprevious years, and we knowthat for many of the peoplewe serve the continuing costof living crisis and the end ofthe universal winter fuel payment added to thiswinter’s challenges. Now spring is here manypeople may be feelingrelieved and now is a goodtime to check that you arereceiving all of the financialsupport that you are entitledto. Our article on page 14could help and our team ofLiving Well Advisors arewaiting to support you. In2023-24 we supported clientsto achieve an additional£458,020 in annual income.Could we help you too?Sadly, financial difficulties areeverywhere, and as a smalllocal charity we are notimmune to them. A very warm welcome toour very first edition ofLiving Well in Later Life.This is as much yournewsletter as it is ours. We’d love to hear yourfeedback on this editionand your ideas for articlesfor future editions.You can call us on 0300003 1992, email us:enquiries@aukmm.org.uk Also let us know if youwould like to receive thenext edition hot off thepress.This is why we are focussedon refreshing our fundraisingstrategy so we can continueto provide vital services. Youcan find out how you couldsupport our essential work onpage 4 or join in our “Big Knit”- details on page 10.At the same time we areexpanding our service offerand I am so proud of oursuccess in achieving threeyears of National Lotteryfunding to launch CognitiveStimulation sessions in allfour of our boroughs. I’ll be back for the Summeredition but in the meantime I send you all my warmestregards. Rachel McKernanChief Executive Officer
Who are we?Our ServicesNational Name, Helping Local PeopleHow to donate to usMid Mersey Moments: Quarterly News UpdateYour Mind Matters: Introducing our new MCST ProgrammeAct Now, Age Better!The Big KnitLoneliness in Later LifeGetting Digitally Skilled & ConfidentThe Hidden Cost of ColdA few key benefitsLeap into Spring with Volunteering!Cowley International College: A Case StudyWhat’s OnCONTENTS12345681012141618192325
As this is our first edition of hopefully a longseries of quarterly newsletters, we thought it bestto give you a little introduction of ourselves andwhat we do. Age UK Mid Mersey is a local, independent charitydedicated to improving the lives of older people acrossHalton, Knowsley, St Helens, and Warrington. As part of the Age UK network, we work tirelessly toprovide vital support, advice, and services that helppeople over 50 live well, stay independent, and feelconnected to their communities. From social groupsand befriending services to digital support, we arehere to make later life a fulfilling and positiveexperience. Although we are part of the national Age UK family,unlike national Age UK, every penny we raise stayslocal, ensuring that older people in Mid Mersey receivethe tailored support they need. Whether it’s a friendly chat, help with benefits, oropportunities to stay active, Age UK Mid Mersey iscommitted to empowering older people to live withdignity, respect, and purpose, changing the way wethink about ageing and loving later life!Who are we?1
Gain confidence and skills in using technology to help you in your daily lifeOur ServicesBenefit checkForm filling - attendance allowance, travelpasses, blue badge & pension creditAccessing care at homeCaring for a loved oneScams and consumer adviceFinding a dentist or podiatrist or similarAccessing information & services on-lineFinding a trusted traderEnergy SupportInformation, Signposting & AdviceOur Living Well team listen to yourneeds and offer free confidential,up-to-date information and advice A few areas we can help with:Digital SupportWarm HomesWellbeing BefriendingHelping HandHome energy check, winter warmpack, help with boiler repair orreplacement & tips on staying warmIf feeling isolated or lonely we can find and help you join local activities and groupsOur volunteers can help withchanging a light bulb, changingcurtains, moving small furniture etc. The Living Well Team have givenme confidence to face difficultsituations, they have been such agreat help to me - thank you2
Every penny you donate stays righthere supporting people 50+St HelensKnowsley WarringtonHaltonLive Local? Give Local. .National Name, Helping Local PeopleNot Just Age UK - We’re Age UK Mid Mersey!Age UK is a national charity, but Age UK Mid Mersey is YOUR local charity—working independently to support older people right here in Halton,Knowsley, St Helens, and Warrington. Although we’re part of the Age UK network, we raise our own funds throughgrants and fundraising, and rely on donations to keep our charitable servicesrunning. We are also paid to deliver essential services by some LocalAuthorities.Every penny you give to us stays right here, making a real difference to olderpeople in your community. When you give to Age UK Mid Mersey, you’redirectly helping local older people stay warm, stay connected, and stayindependent by gaining access to all the resources they need.Charity begins at home - and home is Mid MerseyI didn’t know whereto turn, you wentout of your way tohelp me3
Give where you live...How to donate to usTextAUKMMto 70085to donate£10Donate to us online via Wonderful- a secure platform that allows youto easily make a donation with noextra cost to you or us.Simply open the camera app onyour phone and hold it up to theQR code to go to our donationpage!Sign up for an online ‘Giveas you Live’ account, andselect Age UK Mid Merseyas your chosen charity thenshop as normal via the Giveas you Live app or website.Donate to us by doingyour weekly online shop! we will receive a small amount of money at no extra cost to you Sign up online for anEasyFundraising account,and shop all your favouriteretail brands as normal viathe EasyFundraising app orwebsite.we will receive a small amount ofmoney at no extra cost to you Sign up for Gift Aid whenyou donate!If you are a UK tax payer,just complete a simpledeclaration when you makea donation and we can claim25p back in tax at no cost toyou- so for every £10 wemake from your donations,we get an extra £2.50!click here for more infoPlay your Community Lottery!For just £1 a week you have the chance to win cashprizes while donating to us! Simply sign up online andchoose Age UK Mid Mersey as your selected goodcause. Every time you play, we get 50p!4
4We are delighted to have secured funding for athree-year Maintenance Cognitive StimulationTherapy (MCST) programme, allowing us to expandour team and deliver this vital service. This fundingenables us to support individuals living withdementia, providing engaging and stimulatingsessions to help improve well-being. We lookforward to making a real difference in the lives ofthose who will benefit from this programme.MCST Funding12In December, Kevin Duala fromBBC Radio Merseyside visited ourSt Helens Men's Group to speakwith attendees and a volunteerabout their experiences of beingpart of the group. It was afantastic opportunity to highlightthe importance of social groupsfor older people and showcasethe difference Age UK Mid Merseyis making in the local community.Radio MerseysideInterviewOur Billinge Dementia Groupgot into the Valentine’s spiritby crafting beautiful woolenhearts, and dishing out their‘Valentines advice’ - lot’s oflaughs and a wonderful timewas had, getting hands onand sharing the love withtheir handmade creations!Valentines Day3Tea with your MPAge UK Mid Mersey recently hosted a successful"Tea with Your MP" event, bringing together localresidents and their Members of Parliament for anopen and engaging discussion. In attendancewere St Helens MP’s Marie Rimmer and DavidBaines. The event provided a welcoming spacefor attendees to share their thoughts, askquestions, and connect with their electedrepresentatives over tea and scones.Mid Mersey MomentsYour quarterly update: a few highlights5
What does MCST Involve?Group members take part in meaningfuland stimulating activities, proven to helpmaintain memory and mental functioning.The groups provide a fun, supportiveenvironment where people can build newfriendships and stimulate their cognition. Who is the programme for?MCST is suitable for people living with mildto moderate dementia or mild cognitiveimpairment. A diagnosis of dementia is notnecessary. As the programme is run in groups, and asdementia impacts everyone differently, allinterested group members will receive ahome visit from our MCST team leader.The team leader will explain theprogramme in full and undertake anassessment to ensure that the groupprogrammeYour Mind MattersMCST comes to Mid Mersey: New TherapeuticGroup Programme for People living with Mild toModerate Dementia or Mild Cognitive ImpairmentAge UK Mid Mersey have been awardedthree years of National Lottery fundingto deliver Maintenance CognitiveStimulation Therapy (MCST) programmesin Halton, Knowsley, St Helens andWarrington. What is MCST?Cognitive Stimulation is the only non-drugtreatment recommended to improvecognition, independence and well-being bythe National Institute for Health and CareExcellence (NICE). MCST is an evidence-based therapeutic programme, built onthe principles of cognitive stimulation thathas been proven to improve quality of lifefor people living with mild to moderatedementia or cognitive impairment. There isalso evidence that participating in MCSTprogrammes can slow down the progressof developing dementia symptoms.How is MCST Delivered?MCST is a group based programme. It isdelivered in small groups of between eightand ten people who come together weeklywith two trained facilitators. Sessions last4 hours and a programme runs for 12weeks. 6Activites Include:DiscussionsWord GamesQuizzesPhysical ActivitesCreative & Musical Activities
programme is appropriate for theirindividual needs and capabilities. If MCST isnot the right support, they will provideadvice and signposting to alternativesources of support. What about partners, friends & family?We know that living with, and/or caring forsomeone with dementia or mild cognitiveimpairment can be a scary and lonelyexperience at times. Alongside the MCSTsessions we will also be providing anopportunity for carers and family of groupmembers to come together with one ofour Living Well Officers for peer support, advice and information. This will beavailable for the first hour and a half of theMCST session, also allowing time forrunning errands or some “me time”. OurLiving Well Officer can provide informationabout other sources of support availablethat can be accessed during and after theprogramme completes. Where will the programmes be delivered?We are currently looking for suitablevenues in each of the four boroughs. Thesewill need to be accessible and dementiafriendly. Venues may change from onedelivery to another to ensure everyone isable to attend. The June delivery venueswill be confirmed by the end of April. When will the programme be starting?MCST group programmes will start in June,and we are accepting enquiries or referralsnow. To find out more, or registeran interest in attending,please contact:MCST@aukmm.org.uk0300 003 1992 7
Act Now, Age BetterWalking your way to a better later lifeYou may also meet new people who - likeyou, enjoy walking. Plus, being surroundedby nature and breathing in the fresh aircan instantly lift your mood. If you are new to walking - before youstart, make sure to speak to your GP(especially important if you have notexercised for a while). If you develop anynew symptoms after becoming moreactive, see your doctor straight away. Aim for 10 to 30 minutes a day and you’llsoon notice the difference. Walking canalso give you a mental break from dailystress and allow you to switch off andfocus on your surroundings instead. Freshair, a change of scenery, and physicalactivity can work wonders!Make sure you stay hydrated by taking abottle of water with you. And, if you arewalking alone, let someone know yourroute and take your mobile phone if youhave one for safety.Walking regularly can:Strengthen bones & musclesKeep joints flexibleLower risk of heart disease,stroke, diabetes & blood pressureImprove balance & co-ordinationreduicing risk of fallsReduce symptoms of anxiety &depression8As we age, staying active is moreimportant than ever. That’s why Age UKhas launched a new campaign called ‘ActNow, Age Better aimed at highlightingthe benefits of getting active now for abetter later life. Whether it’s a shortdaily walk or gentle chair-basedexercises, just 15 minutes of activity aday can be a game-changer. The Power of Walking: Small Steps,Big BenefitsWalking is one of the best ways to improveoverall wellbeing - it can boost your healthand help you live independently for longer.If you are able to manage a short walkoutdoors, then try to go for a stroll everyday. Sometimes it can be difficult to getout of the house, but once you make thedecision to go, you will feel much betterand more positive.
You may find it helpful to download a freewalking app on your phone to track youractivity and help you stay motivated. Forexample, the NHS Active 10 app or anyother free step-tracking app. Note - If you need help to do this, ourDigital Champion Volunteers are happy toassist. Call us on 0300 003 1992 to book aone-to-one digital support appointmentand learn how to download and navigatethe apps on your phone.Chair-Based Exercises: Staying Activeat HomeChair-based exercise is a great option forstaying active while at home or if you arelittle less mobile now. You may decide tojoin a local chair-based exercise sessionsfirst to learn how to do them correctly oruse a YouTube video for guidance.Any movement is beneficial, and beingactive is good for your physical and mentalhealth. And - it can help to prevent fallstoo.Chair-based exercises are particularlyuseful if you find it hard to maintainbalance.TOP TIPSWear suitable footwear &comfortable clothing Go for a short walk around yourneighbourhoodAsk a friend, family member orneighbour to go along with youYou can do them while watching TV orlistening to the radio. These exerciseshave the same benefits as walking -everyone can benefit from some gentlestretching while sitting in a chair!There is a new free app called ‘We AreUndefeatable’ which creates a set ofexercises just for you, inspiring you tomove more regularly. Again, our DigitalChampion Volunteers can help show youhow to download the app to your devicefor free. Make the decision now to create a better,brighter, and more independent future. It’s never too late to make a change or tostart a new healthy habit that will improveyour health and help you feel better.9
The Big KnitStart with a small stitch, make a BIGdifference! Help us support older people, one hat at a time.Age UK Mid Mersey is calling on knittersto pick up their needles and get involvedin this year’s Big Knit campaign! Byknitting or crocheting tiny hats forInnocent smoothie bottles, you’ll behelping to raise vital funds to supportolder people in your local community.What is The Big Knit?The Big Knit is a nationwide campaignstemming from Age UK National’spartnership with Innocent Drinks. Runningsince 2003, The Big Knit has beensuccesful in raising millions of poundstowards providing services for older peoplehelping them stay safe, warm andconnected.How Does it work?Whether you’re a purling pro or a knittingnovice, everyone across the country isencouraged to stitch little hats to topInnocent smoothie bottles that will be soldin stores nationwide. For every hat wecollect locally, Innocent Drinks gives AgeUK Mid Mersey 30p. How can you take part?Grab your needles and wool – you’llneed size 4mm needles. Call us for afree Big Knit Starter Kit!Follow the simple knitting patternsavailable on the Innocent Drinkswebsite or make up your own!Bring your hats in or arrange for us topick them up by 13th June HELP US REACHour TARGET of2500 HATS10
Don’t forget to giveus your hats by:13th JUNEWhy get involved?By picking up your knitting needles, you’redoing so much more than creatingadorable woolly hats — you’re helping usprovide vital services to older people inyour local community. All funds we raisefrom the Big Knit stays right here in Halton,Knowsley, St Helen’s & Warrington.A stitch against lonelinessKnitting is a perfect activity to enjoy athome. It’s soothing, creative, and can evenbe therapeutic. For those who may befeeling a little isolated, The Big Knit offers ameaningful way to spend time andcontribute to a cause that tacklesloneliness head-on. Why not invite a friendor neighbour over for a knit and nattersession? Or, if you prefer some quiet time,you can enjoy the peaceful rhythm ofknitting while knowing you’re helpingsomeone feel less alone.Get your group involved!We’re also calling on local groups, clubs,and businesses to join us in making thiscampaign a huge success. If you belong toa knitting group why not organise a BigKnit challenge?Big Knit Starter KitsIf you’re new to knitting but would like togive it a go - we have free starter kitsavailable. Each kit includes a pair ofneedles, a few balls of wool, and someknitting patterns. Give us a call on 0300003 1992 to find out how you can get one.You can drop your hats off at either ofthe addresses below or call us on0300 003 1992 to arrange for us topick them up from you.Halton44 Church Street, Runcorn, WA7 1LRSt HelensAnsdell Lodge, The Mansion HouseVictoria Park, City RoadSt HelensWA10 2UEHere’s a simplepattern to get youstarted11
The Devastating Impact of LonelinessLoneliness isn’t just an emotional struggle;it’s a serious health issue. Studies showthat prolonged loneliness can be asdamaging to health as serious physical health conditions. It increases the risk ofhigh blood pressure, heart disease,depression, and even dementia.Mental well-being is also at risk. Feelinglonely can lead to deep sadness, anxiety,and a loss of confidence. Some olderpeople stop reaching out altogether,believing they have no one left who cares.Steps to Combat LonelinessBut loneliness doesn’t have to be a lifesentence. Small changes can make a hugedifference.Loneliness in Later LifeThe silent struggle of older peopleIn the quiet corners of our towns andcities, behind closed doors, loneliness issilently stealing the joy from too manyolder lives. As the world rushes past,many older people find themselvesfeeling invisible, disconnected, andlonging for meaningful companionship.It’s a heartbreaking reality, one thataffects not just emotional well-being butalso physical health.A Hidden EpidemicLoneliness among older people in the UK isan escalating crisis. According to Age UK,around 1.4 million older people in the UKoften feel lonely. For some, days or even weeks can passwithout speaking to another person. Theloss of a partner, family moving away,reduced mobility, or health issues can allcontribute to feelings of isolation. Winter can be especially tough. Darkernights and colder weather make it harderto get out, and for many, the festiveseason is a painful reminder of lost lovedones. Even in the warmth of summer,loneliness can persist, with older peoplewatching the world carry on without them,feeling as though they no longer have aplace in it. The lack of social interactioncan turn everyday moments into painfulreminders of what has been lost.12
Here are some ways to reconnect:Join a local group or club – Whetherit’s a social club, knitting group, orexercise class, meeting new people ina friendly setting can lift spiritsVolunteer – Giving time to othersbrings a sense of purpose and newfriendshipsTry digital connection – Learning to usevideo calls and social media can helpolder people stay connected withfamily and friendsGet out and about – A short daily walk,a trip to the local shop, or even sittingon a bench in the park can lead tospontaneous conversationsReach out – A simple phone call to afriend or neighbour can brighten boththeir day and yoursYou Are Not AloneLoneliness may feel overwhelming, butthere is hope. There are people who care,communities waiting to welcome you, andsupport to help you find joy in everydaymoments again. Together, we can ensurethat no older person feels forgotten.How Age UK Mid Mersey Can HelpAt Age UK Mid Mersey, we are committedto tackling loneliness head-on. We offer arange of services designed to help olderpeople reconnect and rediscover joy intheir later years.A few things we offer:Digital support - we can help you getdigitally connected with friends andfamily by helping you gain skills to useyour digital device, or you can loan onefrom usBefriending Services – we can findgroups & activities local to you andone of our volunteers can accompanyyou to a session or two giving you theconfidence to attend regularlySocial Groups and Activities – fromcoffee mornings to crafts groups andWhatsApp quizzes, we create safe andwelcoming spaces for older people tosocialise or join in in person or from thecomfort of your own homeIf you or someone you know is strugglingwith loneliness, please don’t hesitate toreach out to us. A simple conversationcould be the first step towards a brighter,more connected future.Let’s fight loneliness together –because everyone deservesfriendship, laughter, and a life full of meaning.13
I changed to a smartphoneand the class helped melearn how to use it … I can respond to texts frommy dentist now!
Although more older people are digitallyconnecting, there are still millions ofpeople aged 50+ who are not online. Post-Covid, we have seen an acceleratedshift towards digital and on-line services invarious parts of our everyday life – forexample, banking, shopping, getting a GPappointment, ordering a prescription,staying connected with friends and family.But – if you lack the necessary digital skills,are fearful about entering a ‘digital world’or if you just do not want anythingdigitally, the pace of change towards more‘digital access’ can feel a significantchallenge. Age UK National found that the top threereasons why people aged 65+ do not usethe internet are lack of skills, lack of trustof the internet and lack of access to ITequipment and/or broadband access.What does digital inclusion mean?Digital inclusion means access to and theskills to effectively use the internet andelectronic devices (smartphone, tablet,laptop etc).Why does digital inclusion matter?It gives access to key services on-line suchas banking, shopping and health services,as well as staying connected with lovedones (via text, video calls etc) - if this issomething you would like to do.What if I just do not want to be partof a digital world?Last year, Age UK National launched their‘Offline and Overlooked’ campaign whichaims to save offline access to essentialservices – like booking a healthappointment and paying for parking whichincreasingly are only accessible on-line.Older adults who cannot or who do notwish to use the internet should continue tohave the same access to services as thosewho choose to go on-line. We promotethis campaign locally, lobbying serviceswhere we can and on behalf of olderadults in Mid Mersey who prefer ‘offline’services.Getting DigitallySkilled & ConfidentEmpowerment through digital inclusion2.7 million people aged 65 & over donot use the internet25% of people aged 65 and over in theUK don’t use the internet69% of people over 75 are not able touse the internet safely andsuccessfully14
We know that getting online in later lifecan be daunting. At Age UK Mid Merseywe are committed to ensuring that thoseover 50 who wish to step into a digitalworld can do so with confidence andwith the right digital skills.Over the last six months we havesuccessfully secured funding from Age UKNational for all of our four boroughs, andfrom the Liverpool City Region SharedProsperity Fund for Halton and St Helens. This has been instrumental in helping usraise awareness about the digital supportwe now offer, recruiting Digital ChampionVolunteers who work alongside our LivingWell Officers to provide short, informaldigital skills 1-2-1 support and classes. This funding has also enabled us topurchase a range of digital equipment(laptops, tablets and smartphones) whichis available to use at our office bases inRuncorn and St Helens – all with thesupport of our Digital Volunteers. We alsotake the IT equipment to our classes soour clients can use it to learn new skills ortry out something new like a tablet beforebuying it themselves.Our Digital Support Offer We always make our learners aware ofhow to stay safe online, for examplespotting a scam, recognising aphishing email etc. This has includedwork with our local Council TradingStandards TeamsWe regularly share up-to-dateinformation about phone and on-linescams with older people attending oursocial groups and activities.And if you have no technology or wificonnection at home - we have a freeloan scheme for tablets and phoneswhich are provided with six months offree data.We can help you:Switch on your deviceChat to family and friends onlineOrder prescriptions and book GP,hospital, dentist, opticianappointmentsShop and bank onlineSearch the internet & send emailsSpot scams ...and much more!PLEASE GET IN TOUCH to find outmore about how you can access ourDigital Skills services please contactus on 0300 003 1992 orenquiries@aukmm.org.ukWe now have ten Digital ChampionVolunteers busy supporting olderpeople in Halton, Knowsley, St Helens,Warrington – this number is growing15
Links to some usefullearning & information‘Hi Digital’ by VodafoneA free online course of short lessonsthat guide you step by step; you cancomplete the courses in any orderand re-access them as many times asyou want! Hi Digital is suitable foranyone who is new to the digitalworld or wants to improve their skills.Hi Digital is also partnering with AgeUK National to raise awareness aboutthis learning platform. ‘Learn My Way’ by GoodThings FoundationA free online platform that helps yougain basic digital skills and buildconfidence in using the internet.Age UK Nationalinformation leaflets onscamsOur Digital Champion staff / volunteershave access to lots more differentdigital topic based leaflets.The class was basic andgood for beginners …what I needed I re-learnt how to send photographs onWhatsApp …they were so patient …let metest by sending the photo to them first
Older people in Mid Mersey shared similarstruggles with us following last year’schanges to the Winter Fuel Payment:“I have cut back on everything. Life is not worth living anymore”“I only survive on my statepenson”“I regularly use my savings foreveryday costs”The Hidden Cost of ColdThe Impact of Rising Living Costs on Older PeopleHigher living costs have hit every UKhousehold but older people living on alow or modest fixed income have foundit especially difficult, particularly risingenergy bills. Anecdotally we know many older peopleare cutting back on essentials, plus a fewother things that help to make life a bitmore enjoyable and manageable, eg:-telephone, broadband, insurance. In January 2025, Age UK (National)commissioned Opinium to help betterunderstand how people across the UKaged 66 or over (ie:- state pension age) arecoping with the cost of living, andparticularly the cost of energy - a few ofthe key facts and findings were:1 in 6 (1.9 million) pensioners live inpoverty*1 in 3 (34% - equivalent to 4.1 million)felt less financially secure in 2025compared to the same time a yearago.Nearly half (48% - equivalent to 5.8million) were worried about being ableto heat their home.44% (equivalent to 5.4 million) wereworried about the impact of energyprices on their health.2.9 million pensioners have cut back on heatinguse to avoid getting into energy debtfrom keeping their house warm 16
Taking Action Together: Nationallyand LocallyAge UK are lobbying Government toprovide more support to help older peoplehave confidence to use their heating whentemperatures get colder, especially thoseon low to modest incomes. We are doingour bit in Mid Mersey too – hosting a Teawith Your MP event giving local olderpeople the opportunity to ask questionsand share their views; completing 75home energy checks and distributing asimilar amount of winter warm bags;helping with boiler replacement andworking with local Councils to distributevitamin D vouchers.Our Living Well Information and AdviceService provides essential help withnavigating the benefit system – what’savailable, entitlement and how to apply(with a helping hand if needed as theforms can be quite overwhelming).Receiving the right Government supportthrough successful benefit claims can helpto reduce the impact of rising costs.Do you know what benefits you maybe entitled to?Age UK’s Benefit Calculator quickly andeasily helps you find out what you couldbe claiming. It’s free and simple to use andall your details are kept anonymous. Justcollect current information on yoursavings, income (including your partner’s ifyou have one) and any benefits orpensions you are claiming and the samefor anyone you are living with – then clickthe calculator below to get started.*click to seewhat benefitsyou could beentitled toIf you struggle to do tasks on-line and youwould like to do a benefit check but you donot feel confident to do it, then our LivingWell Officers can help you.To find out more about ourInformation & Advice service,or enquire about help from aLiving Well Officer pleasecontact:enquiries@aukmm.org.uk0300 003 1992 17*The results of the benefit check are an estimate, and it does not guarantee eligibility for any benefit or tax credit – youwill need to contact the relevant department to confirm your entitlement and start a claim.
A Quick Guide to a few Key BenefitsAttendance AllowanceA benefit for people over state pension age who need help with personal care (things likewashing, dressing or supervision to stay safe) due to a disability or illness (you must haveneeded this help for at least 6 months unless you are terminally ill).Council Tax SupportHelp for people on low incomes or certain benefits to pay their council tax.Pension CreditA means-tested benefit that ensures a minimum income for those over state pensionage on a low income. It can unlock access to other benefits like free TV licence, housingsupport, winter fuel payment.Housing BenefitAnother means-tested benefit, if you rent your home and receive Pension Credit youmay be able to get help with paying your rent.NHS PrescriptionsIf you are over 60, then you qualify for free NHS prescriptions.NHS Dental & Eye CareIf you receive a certain type of pension credit you may qualify for help with the cost ofdental treatment and eye care (glasses etc).TravelYou can get a free bus pass when you reach state pension age and Senior Railcard whenyou are 60 or over (giving you a third off most rail fares across the UK).18You can find more information in the Age UK Information Guides & FactsheetsYou can also pick up copies at our offices in Runcorn & St Helens
I’m visually impaired - you were great helpfilling a form in with me
Leap Into SpringWith Volunteering!Bring a bit of sunshine into someone’s lifeHave you ever considered joining ouramazing team of volunteers across ourfour boroughs? Our volunteers play a crucial role insupporting and delivering services to over-50s in their local communities, making areal difference every day. We offer taster sessions for all ourvolunteering roles giving you the chance totry before you commit. We will endeavourto match your interests, passions, andexperience, while supporting your personaldevelopmental goals. We offer flexible volunteering hours andthe chance to really help and make adifference to lives, this is your chance togive back, grow your skills, and be part ofsomething truly rewarding.Lived Experience PanelThe Lived Experience Panel meets severaltimes a year, working alongside keycharity staff to contribute to continuousimprovement of our service offer. Thepanel plays a key role in ensuring weremain focussed on the things that mattermost to our clients and volunteers.A few of our Lived Experience Panel volunteers at our last panel meeting with Rachel McKernan (CEO), JaneBrown (Services Manager) & Ela Orlinska (Engagement Officer) Clockwise from Left: Jane, Ela, Maureen, Rachel,Dan, Heather, Eddie, Tom19
Volunteer AwardsAt the end of last year, our volunteersattended the Volunteer Awards hosted byHalton and St Helens VCA. We were proud to be nominated in boththe individual and group award categories,facing some tough competition. While wedidn’t take home a trophy, the eveningwas a fantastic celebration of thededication and passion of all thevolunteers involved. It was great to have the opportunity athank and show our appreciation to ourwonderful volunteers and recognise theincredible work they do for us, and themeaningful impact they make in ourcommunity.Eddie’s 97th BirthdaySpecial Moments Like These MakeVolunteering So Rewarding: We werehonoured to be part of the birthdaycelebrations for our wonderful client,Eddie, who attends one of our socialgroups. Here he is with our fantasticvolunteer, also named Eddie, sharing amemorable moment. It’s occasions likethese that highlight the joy andconnection volunteering brings, making itall the more worthwhile.Some of our volunteers at the Volunteer AwardsFrom Left: Tom, Ian, Mary, EddieEddie our volunteer with our client Eddie on his 97thbirthday at our St Helens Men’s GroupWe could not deliver such fantasticservices if we didn’t have thesupport of our valued anddedicated volunteers. Call 0300 003 1992Email volunteer@aukmm.org.uk torequest a volunteer interest formDon’t delay come and join us today! 20
I found that there werelots of opportunitiesthat I could fit aroundmy working weekWhat are you looking forward to aboutvolunteering with Age UK Mid Mersey?I am looking forward to starting my role asDigital Volunteer very soon and continuingto support those in my local community.Meet David Sandford, one of the newestmembers of our volunteer team! Wecaught up with David to hear about hisexperiences so far and what he enjoysmost about volunteering with us.What made you want to volunteer withAge UK Mid Mersey?I have been concerned at the cost-of-livingcrisis and how this must be impacting olderpeople especially in my local communityand this prompted me to look at what Icould do to help. I contacted my local ageuk to enquire about volunteering. I foundthat there were lots of opportunities that Icould fit around my working week.What is your volunteer role?I volunteer on the lived experience panelhelping to shape organisational initiativesand have supported at various events,particularly enjoying the Christmas cinemanight that was greatly enjoyed by all thatattended.What was your experience like duringthe recruitment process?I found the recruitment process easy tonavigate and was supported by Sarah theVolunteer coordinator throughout.Volunteer Spotlight21
We currently have two new and excitingvolunteer roles alongside all our currentrange of volunteering opportunities.Whether you’re looking to develop newskills, share your expertise, or simplygive back to your community, these newroles offer a fantastic chance to make areal difference in the lives of olderpeople.With flexible hours, full training, andongoing support, volunteering with AgeUK Mid Mersey is a meaningful way toconnect with others, gain valuableexperience, and have a lasting impact.Volunteer With Us! Get in touch today!0300 003 1992volunteer@aukmm.org.uk22
Cowley International College a case studyCowley International College, St Helens have invited members of our SocialGroups for ‘Christmas Afternoon Tea and Carols’ for a number of years. It has veryquickly become the ‘must-go-to event’ for our older adult service users! Manycurrent and past members of our St Helens Men’s and Billinge Dementia FriendlyCoffee and Chat Groups have made the short trip, sometimes with their partner orfamily member, and enjoyed a delicious afternoon tea and Christmas tunesprepared, served and sung by some of the Year 10 pupils (helped by teachers andother staff) – quite a few of our clients have been lucky to attend more than once!They look forward to this extra ‘annual’treat and really enjoy socialising andchatting with the pupils, listening to andsharing stories - as well as passing on tipson competitive card and dominoesplaying!!Some of our older adults have advanceddementia and limited verbalcommunication. We had more volunteersand staff available to support them duringtheir visit to Cowley International Collegethis time which worked well and added toeveryone’s enjoyment of the event,including family members. The hustle andbustle of the school and groups of childrenmoving about can increase the anxiety ofsomeone with dementia. I look forward to thisevent every year, thechildren are very talentedIn December 2024, 18 older adults, 4 orour Group Volunteers and 3 staff had a funafternoon chatting to pupils and staff atCowley International College, listening to(and singing along!) to Christmas Carolswhile enjoying some tasty savoury andsweet treats prepared and served by thepupils. Many of our older adults join ourGroups due to loneliness and feelingisolated and it is great to see themforming new friendships and connections. 23
singing christmascarols along withthe childrenenjoying sometea & cake!School staff are really helpful in keepingparking bays near the entrance free, andmaking sure the library is available as aquiet space for our clients on arrival or ifthey need a break during the event. Someof the pupils gave out song sheets toGroup members on arrival and led a sing-along while we waited for everyone toarrive!Overall, our 2024 Christmas Afternoon Teawas a great success and all our olderadults, volunteers and staff enjoyed alovely afternoon singing and chatting withthe school pupils and teaching staff. Therewere lots of happy faces! The school pupilsgave a gift to all of our older adults whenleaving which was a really thoughtful andlovely way to end a great afternoon. “The staff and children at CowleyInternational College put in a lot of effort tomake this an enjoyable and successfulafternoon for our clients. It is heart-warming to be involved in an event like thiswhere children and older people interactclosely – both groups clearly get lots out ofthe event”Next Steps...A similar event for Christmas 2025! We arealso discussing with Cowley InternationalCollege other opportunities for the pupilsand our older adults to more regularlyengage. This could be through visitsthroughout the year to help the pupils withreading, to hold reminisce sessions andmuch more - watch this space!Cath Duddy, Living Well Officer I enjoyed chatting tothe children, they askedme what it was likewhen I went to school!24
Horsemarket Street, WarringtonComing soon...What’s on Where to find usOur GroupsDigital Coffee & ChatBillinge Coffee & ChatSt Helens Mixed CraftsRuncorn Coffee & ChatSt Helens Men’s GroupUpton Men’s Group44 Church Street, Runcorn, WA7 1LRAge UK Mid Mersey Runcorn OfficeHalton Direct LinkWarrington Living Well HubBrook Street, Widnes, WA8 6NBAge UK Mid Mersey St HelensThe Mansion House, Victoria Park,City Road, St Helens, WA10 2UEKnowsleyBy appointment onlyTues & Fri 11.00-12.30Fridays 9.30-13.30Tuesdays 13.30-15.30Get in touchFollow us onsocial media!Drop in tosee us, wewill be happyto help!0300 003 1992enquiries@aukmm.org.ukwww.ageuk.org.uk/midmersey@AgeUKMidMerseyThis is the most help I've had from someone, I will betelling people allabout your service and how kind you are25
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