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Message The Roanoke Fire
Report ContentsChief’s MessageLeadership TeamOrganizational StructureDepartment SummaryFacilitiesResponse Statistics2024 AchievementsTraining and Professional DevelopmentFire Prevention ServicesEMSPublic EducationFinancial OverviewEmployee TenureMissionThe Roanoke Fire Department is dedicated toprotecting life, property and communityresources through prevention, preparation,response and mitigation.2024 ANNUAL REPORT / PAGE 2
The MessageFire Chief AddingtonDear Residents, Staff and Stakeholders,As we reflect on the accomplishments and challenges of 2024, I am proud to share that the Roanoke FireDepartment has once again demonstrated resilience, dedication, and unwavering commitment to ourmission of providing excellence in fire and emergency services. This year, our assignments increasedsignificantly, and the overlap of calls reached unprecedented levels, putting our team to the test. Yet,through it all, our firefighters, paramedics, and staff remained focused and steadfast in delivering thehigh-quality service our community expects and deserves. Station Two has proven to be an invaluableasset, consistently reducing response times and enhancing our ability to adapt staffing and deploymentstrategies to meet the community needs.In addition to responding to the growing demands ofemergency calls, we also prioritized our outreachefforts. I am thrilled to report that we doubled ourpublic interactions and community engagementactivities in 2024. From safety education programs andfire prevention workshops to participating in localevents, our team has worked tirelessly to buildstronger connections with the community we serve.These efforts are vital to fostering trust, enhancingsafety awareness, and building a more resilientRoanoke.As we look to 2025, our focus shifts towardstrengthening relationships and improvingcommunication. Whether it’s with our residents, localbusinesses, or regional partners, we believe thatcollaboration and open dialogue are key to advancingour mission and ensuring the well-being of all. Weinvite everyone to join us in this endeavor. Together,we can build a safer, stronger, and more connectedcommunity.Thank you for your continued support of the RoanokeFire Department. It is an honor to serve this great city,and we look forward to working alongside you in theyear ahead.Sincerely,Fire Chief, Roanoke Fire Department2024 ANNUAL REPORT / PAGE 3
Fire ChiefAdministrativeAssistantEmergencyManagement Assistant ChiefFire Marshal Battalion ChiefAssistant ChiefOperationsCaptainEngineerFF/Paramedic(6)CaptainEngineerFF/Paramedic(6)CaptainEngineerFF/Paramedic(6)2024 ANNUAL REPORT / PAGE 4Fire AdministrationMeet the dedicated team members of our Fire Executive LeadershipFire ChiefChris AddingtonAssistant Fire ChiefScott EagerFire MarshalDoug ParksBattalion ChiefJosh JonesEmergency ManagementAmanda Meneses
The Roanoke Fire Department was established in1948 and began receiving funding from the City ofRoanoke in 1972. In October 1999, the departmenthired its first full-time staff. Today, it comprises 24career firefighters, supported by eight part-timefirefighters and two volunteers. The departmentoperates with eight personnel per shift and ismanaged by an administrative team, including the FireChief, Assistant Chief of Operations, Assistant Chief ofFire Prevention, Battalion Chief of Training and EMS,Emergency Management, and an AdministrativeAssistant. The department serves a permanentpopulation of 10,000, with an estimated daytimepopulation of 45,000. Its response district, includingcontracted areas, covers approximately 13 squaremiles.The Roanoke Fire Department is a suburban all-riskagency offering a comprehensive range of services,including professional firefighting, emergencymedical care, fire prevention, emergencymanagement, annual fire safety inspections forbusinesses, plan reviews, and public educationprograms.2024 ANNUAL REPORT / PAGE 5Department SummaryA summary of the department and the community we serveLast year, the Roanoke Fire Department responded to2231 calls for service. The department hasexperienced a 37 percent increase in calls for servicesince 2018 and expects a five percent increase duringthe current calendar year.The fire department belongs to the Northeast FireDepartment Association (NEFDA), a fourteen-cityorganization providing technical resources andexpertise to its members. NEFDA provides thenecessary equipment and manpower for specializedresponses that our city could not provide alone.Services include hazardous materials response,high/low angle rescue, confined space rescue, trenchrescue, structural collapse response, swift waterrescue, EOD response, and bariatric EMS transportservices.The Roanoke Fire Department also contributes tostatewide disaster response efforts, supporting bothmanmade and natural disasters through organizationssuch as the Texas Intrastate Mutual Aid System,Emergency Medical Taskforce 2, Texas Taskforce 2,Texas Incident Support Task Force, and the Texas AllHazards Incident Management Team.
Stations and ApparatusStation 661201 Fairway Drive Station 662265 Marshall Creek Other EquipmentHazmat response VehicleFuel TrailerRehab Trailer2 Spartan Engines1 Spartan LadderTruck2 Medic Event Carts2 Ambulances2 Brush Trucks1 Squad2024 ANNUAL REPORT / PAGE 6
EMS Response Time5:42Dispatch Time0:90Turnout Time0:50Sec SecResponse StatisticsRoanoke Fire monitors statistics to improve operations, enhance public safety,and optimize resources. Tracking response times, incident trends, and riskshelps evaluate performance, allocate resources, and inform training programs. Overlapping Calls32.5%Fire Response Time6:17Min MinMutual Aid Response Given173Calls Calls for Service2231Apparatus Assignments40072024 ANNUAL REPORT / PAGE 7
RoanokeMutual AidStructure FiresAt Roanoke Fire, our firefighters are highly trained professionals dedicated toresponding swiftly and effectively to structure fires. With expertise in fire behavior,advanced equipment operation, and strategic firefighting tactics, our team workstirelessly to protect lives and property. Our commitment to rapid response andspecialized training ensures we are ready to serve and safeguard our communitywhen it matters most.2024 ANNUAL REPORT / PAGE 8
Call Analytics Data analytics plays a crucial role in enhancing fire service operations by providinginsights into where emergencies occur and the types of calls received. By identifyinghigh-risk areas and analyzing call patterns, our department can allocate resourcesmore strategically, improve response times, and tailor training to address specificcommunity needs. This data-driven approach enables better planning, efficientresource deployment, and a higher level of preparedness to protect lives andproperty.2024 CALL HEAT MAP2024 ANNUAL REPORT / PAGE 9
2024 ANNUAL REPORT / PAGE102024 Department AchievementsThis year, we enhanced firefighter safetyand operational efficiency by implementingan SCBA mask fit test system and anadvanced equipment decontaminationmachine. The fit test system allows us toconduct on-site mask testing, ensuringproper fit, reducing delays, and maintainingcompliance without relying on externalagencies. Additionally, the decontaminationmachine significantly reduces exposure toharmful contaminants by removingcarcinogens from gear, lowering long-termhealth risks. These improvementsstrengthen our readiness, protect our crews,and reinforce our commitment to firefighterhealth and safety.This year, we made significantadvancements in firefighter safety,operational readiness, and facility securitythrough key infrastructure upgrades at bothfire stations. At Fire Station Two, weimplemented an enhanced alerting systemthat aligns with the system at Station One.This upgrade provides a more gradual andless startling wake-up process, reducingstress and lowering the risk of cardiac eventsamong firefighters. By standardizing alertingsystems across both stations, we areimproving response efficiency whileprioritizing firefighter health and well-being.In addition to alerting improvements, westrengthened security at Fire Station One byinstalling a perimeter fence and securingaccess points to both the station and thetraining tower. These enhancements protectpersonnel, equipment, and critical resourcesfrom unauthorized access, ensuring a saferand more controlled environment. Byfortifying security measures, we aresafeguarding our operations, preserving theintegrity of our training grounds, andfostering a workplace that prioritizes bothsafety and preparedness.Firefighter SafetyEnhancementsFire StationUpgrades
2024 ANNUAL REPORT / PAGE 11In 2024, the City of Roanoke joined theWeather-Ready Nation Ambassador program,which focuses on enhancing the nation’spreparedness, responsiveness, and resilienceagainst extreme weather, water, and climateevents. Additionally, the city earned the NationalWeather Service designation of a StormReadyCity. This recognition demonstrates Roanoke’scommitment to protecting lives throughproactive planning, education, and awareness.While no community is entirely storm-proof,the StormReady program helps cities betterprepare for and mitigate the impacts of severeweather.In 2024, Emergency Management developedthe City of Roanoke's Continuity of OperationsPlans to ensure that critical services andoperations remain functional during and afteremergencies, disasters, or unexpecteddisruptions. These comprehensive plansestablish clear procedures, roles, and resourcesnecessary to maintain public safety,infrastructure, and essential governmentfunctions. By minimizing downtime, protectingresidents, and ensuring a coordinatedresponse, continuity planning strengthens thecity's ability to withstand and recover fromcrises. Proactively identifying risks andimplementing recovery strategies enhancesresilience, mitigates economic impacts, andfosters a sense of security within thecommunity. An effective continuity program isnot just about responding to emergencies—it isabout preparing for them in a way thatsafeguards lives and sustains the city’s long-term stabilityStorm Ready CityResilience Planning
EMS29.2%Officer15.2%Facility15%Driver13.6%Specialty12.8%HAZMAT8.4%Wildland5.8%Total Training Hours11,6382024 ANNUAL REPORT / PAGE 12Training and DevelopmentTraining is essential for ensuring the safety, effectiveness, and professionalism offirefighters. It prepares them to handle a wide range of emergencies, fosters teamworkand communication, reduces risks, and instills public trust in the fire department'scapabilities.Live Fire TrainingHours767
Annual65.3%Systems12.7%Reinpections12.2%Cert of Occ.5.3%Alarm Systems4.5%2024 ANNUAL REPORT / PAGE 11Fire PreventionFire prevention involves a variety of activities designed to reduce the risk of fires andminimize their impact on people, property, and the environment. Key aspects of fireprevention include inspections, code enforcement, public education, permitting andplan review, and fire investigations.Total Inspections603Annual Inspections446Violations278
E M S2024 ANNUAL REPORT / PAGE 14STEMI11Cardiac Arrests10Patient to ECG (Chest Pain)6:59Trauma Scene Time16:39Baby Deliveries2Return of SpontaneousCirculation2EMS CALLS1415Effective EMS responsedepends on rapid dispatch,skilled personnel, and well-coordinated resources todeliver timely, life-savingcare. Clear communication,efficient routing, andadvanced training enableresponders to quickly assess,stabilize, and transportpatients. Utilizing data-drivenstrategies and continuousimprovement ensuresoptimal response times andresource allocation. A well-structured EMS systemenhances patient outcomes,reduces mortality, andstrengthens overallemergency medical care.
P U B LI C O U T RE AC H2024 ANNUAL REPORT / PAGE 15Fire/EM Events50People Reached5610Hours of Contact455Honor Guard Events9New Social Media Followers1.5K Social Media Interactions523.2Public education is a crucialcomponent our fire departmentoperations, as it helps preventemergencies before they happen.By educating the community onfire safety, emergencypreparedness, and properresponse actions, ourdepartment can reduce the riskof fires, injuries, and propertydamage. Ultimately, proactiveeducation strengthenscommunity resilience andminimizes the need foremergency response.
Salaries, Wages, BenefitsSuppliesMaintenance and RepairUtilities/Professional ServicesMiscellaneous ServicesCapital OutlayFinance PaymentsTransfers/Miscellaneous0500000100000015000002000000250000030000003500000TIFMAS75%EMTF16.7%TTF-28.3%2024 ANNUAL REPORT / PAGE 16Financial OverviewFire department budgets are essential for ensuring public safety, covering expenses suchas personnel salaries, training, equipment, vehicle maintenance, and facility upkeep.Financial accountability is crucial, requiring departments to justify expenditures, prioritizeresource allocation, and comply with local, state, and federal regulations. Transparentbudgeting helps maintain public trust, ensures operational efficiency, and supports long-term planning for emergency response capabilities. The overall Fire Department budgetfor 2024 equaled $4,210,062.00 with 71% going to salaries, wages and benefits. DeploymentsLaborTravelEquipmentMaterialsTotal$833,871.38$50,459.25$96,863.03$1,657.85$ 9 8 2 , 8 5 0 . 5 1
2024 ANNUAL REPORT / PAGE 17Departmental TenureWe sincerely thank this outstanding group of employees for theircombined years of dedication and service. Your hard work andcontributions have been invaluable, leaving a lasting impact on ourorganization.C h r i s A d d i n g t o nS c o t t E a g e rD o u g P a r k sJ o s h J o n e sK i m B r o w nA m a n d a M e n e s e s72 52 62 02 41A D M I N I S T R A T I O NJ e s s J o n e sJ a r e d C h a m b e r l a i nM i c h a e l R e e d y2 21 71 7C A P T A I NB l a k e T a l b o tS t e v e C r o s sM a t t B o l e s1 61 21 2E N G I N E E RB r e t t C r o w e l lJ a m e s B a i l e yB e n Z o l t n e rC a s e y C l o u dD a v e A n d e r s o nH a y d e n H a w k i n sJ u s t i n S m i t hK a s e C o xL e n n y R o s eL u k e O ’ C o n n e l lE r i c A l l e nJ o s e p h D u b s k iG a r r e t t F r u e n d tT y l e r R e e dR o b e r t V o e l k e rR u s t o n T r a v i sE t h a n P o w e l l2 22 01 31 29666644443332F I R E F I G H T E R