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Message ANNUALREPORT2023 - 2024

PHRC at a Glance.................................................................................................................. PHRC Vision, Mission & Values........................................................................................History of the Pennsylvania Human Relations Commission ................................. Message from Governor.....................................................................................................Message from Chairperson...............................................................................................Message from the Executive Director............................................................................PHRC Commissioners’ Profiles........................................................................................PHRC Social Justice Committees....................................................................................Building a Beloved Community........................................................................................PHRC Executive Office........................................................................................................Office of the Chief Counsel.................................................................................................Office of the Hearing Examiner........................................................................................Policy, Intergovernmental Affairs, & Mediation.........................................................Civil Rights Outreach..........................................................................................................Education and Community Outreach............................................................................Social Justice in the Beloved Community.....................................................................Fair Housing & Commercial Property............................................................................Enforcement..........................................................................................................................Human Resources................................................................................................................Harrisburg Regional Office...............................................................................................Philadelphia Regional Office.............................................................................................Pittsburgh Regional Office................................................................................................Communications..................................................................................................................PHRC Events..........................................................................................................................Statistics.................................................................................................................................Staff Recognition..................................................................................................................Regional Offices....................................................................................................................TABLE OFCONTENTS456789-1112-1516-1820-2122-2324-2526-282930-3132-3334-3536-37383940-4142-4344-454647-5354-717273-74

PHRC AT A GLANCE4The PHRC celebrated its 69th year in 2024. That is over six decades of fighting for a fair and just state. Launched the PHRC Civil Rights Outreach Division.Provided trainings to Commonwealth and external agencies. Approved housing discrimination emotional distress damages guidance. Hosted a Roundtable consisting of over 40 diverse partnering entities representing the broadinterest of Pennsylvanians to meet with the Governor’s office to discuss and provide insight andresources the Governor’s Housing Action Plan. Continued Fair Housing Empower Hour webinars which explores different fair housing topics eachmonth.Continued PHRC Di versity Speaks and Virtual Lunch & Learn focusing on various topics includingdiscrimination in linguistics, education, human trafficking prevention, islamophobia, and more. Continued PHRC Social Justice Lecture Series, partnering with Temple University for an eventfeaturing Melissa Murray. Continued Women’s History Month hosting four virtual lunch and learns featuring Civil Rightsleaders across the nation. Continued PHRC Speaks: Fair Housing in the 21st Century Cable Show on PCNtv.Hosted Housing Equality Conference in April in Pittsburgh, a virtual School-to-Prison PipelineConference in May, and a Disability Conference in July in Harrisburg.Partnered with the White House on two initiatives, National HBCU Week Conference with PresidentBiden and the White House Power Up Philadelphia stop with Secretary of Education Miguel Cardona. Continued the Beloved Community statewide tour. Overall, since 2023 PHRC has been to 40 counties.Recruited 36 new Social Justice Ambassadors from counties which include Allegheny, Bucks, Centre,Chester, Columbia, Cumberland, Dauphin, Delaware, Erie, Franklin, Lackawanna, Lancaster, Lebanon,Lehigh, Montgomery, Philadelphia, Schuylkill, Tioga, Union, Washington, and York.Participated in annual PennLive Peace and Justice event. This year’s event featured Heather McGhee.Hosted and participated in a panel discussion on HBCUs at the African American Museum ofPhiladelphia which featured the Presidents of Cheyney University and Delaware State University, andthe Vice President of Lincoln University.A PHRC delegation traveled to St. Louis, Missouri for the annual IAORHA Conference.PHRC delegations traveled to Washington D.C. for a visit of the U.S. Institute of Peace.PHRC delegations traveled to Washington D.C. for a visit of the Czech Embassy. A delegation traveled to Massachusetts to meet with the Massachusetts Commission AgainstDiscrimination.Graduated 13 PHRC Staff Members from the MLK Leadership Institute.“Every great dream begins with a dreamer.”-Harriet Tubman

VISION, MISSION, & VALUESVISIONMISSIONAs Pennsylvania’s civil rights leader, it is our vision that all people inPennsylvania will live, work and learn free from unlawful discrimination.The Pennsylvania Human Relations Commission promotes equalopportunity for all and enforces Pennsylvania’s civil rights laws thatprotect people from unlawful discrimination.Equality- We believe strongly in the equality and dignity of all individuals.We uphold the principles of justice and fairness through our work, conductand communication. Integrity- We uphold the highest standards of honesty and transparency.We are candid, trustworthy, credible, and unbiased. Teamwork- We build and sustain strong, constructive, and collaborativerelationships. Excellence- We subscribe to the highest standards of responsiveness,quality, timeliness, and professionalism. Service- We strive to excel in our work. We endeavor to ensure a highlyprepared, diverse, competent, and committed workforce. Respect- We value employees' talents and differences and treat them withconsideration and importance. VALUES5

HISTORYFor 69 years the Pennsylvania Human Relations Commissionhas been the state’s top civil rights enforcement agency,promoting equal opportunity for all and enforcing laws thatprotect people from unlawful discrimination.The Pennsylvania Human Relations Commission, or PHRC,was crafted from two pieces of legislation - the PennsylvaniaFair Employment Practice Act of 1955 (later changed to thePennsylvania Human Relations Act in 1997) and thePennsylvania Fair Educational Opportunities Act of 1961. In an amendment from 1970, the Pennsylvania HumanRelations Commission, as it is known today, was born. In general, Pennsylvania law prohibits discrimination basedon race, color, religious creed, ancestry, age (40 and over), sex,national origin, familial status (only in housing), disability,and the use, handling, or training of support or guide animalsfor disability. Retaliation for filing a complaint, opposingunlawful behavior, or assisting investigations is also illegal.The PHRC administrative, legal, and investigative staff is ledby an executive director in Harrisburg and regional directorsin Harrisburg, Philadelphia, and Pittsburgh. It consists of 11Commissioners who are appointed by the Governor andconfirmed by the state Senate. The Commissioners act aspublic liaisons, establish policies, and resolve some cases thatare not settled voluntarily. The Commission is independent and nonpartisan, with nomore than six Commissioners from one political party. TheChairperson is appointed by the Governor, and a Vice-Chairperson, Secretary and Assistant Secretary are elected byCommissioners each year. The Executive Director reports tothe Commissioners.Pennsylvania Human Relations Act(PHRA), which covers discrimination inemployment, housing, commercialproperty, education, and publicaccommodations.Pennsylvania Fair EducationalOpportunities Act (PFEOA), which isspecific to postsecondary education andsecondary vocational and trade schools.Executive Directors: Chad Dion Lassiter JoAnn L. Edwards Homer C. Floyd Milo A. Manly Elliott M. Shirk 2018-Present 2011-2018 1970-2011 1968-1970 1956-1968Commission Chairs: M. Joel Bolstein Gerald S. Robinson Stephen A. Glassman Carl E. Denson Robert Johnson Smith Thomas L. McGill, Jr. Joseph X. Yaffe Everett E. Smith Max Rosenn Harry Boyer 2017-Present 2011-2016 2003-2011 2000-2003 1990-2000 1986-1990 1974-1986 1970-1974 1969-1970 1956-1969“The answer to injustice is not to silence the critic but toend the injustice.”-Dorothy Height6

MESSAGE FROMGOVERNOR JOSH SHAPIRO7William Penn founded our Commonwealth more than 343 yearsago with a vision of a place that would be an example to the nations– a place of tolerance, peace, and prosperity. Penn’s vision was of a Commonwealth that wouldwelcome people of all backgrounds. A Commonwealthwhere everyone would have the freedom to chart theirown course and the opportunity to succeed. For more than six decades, the Pennsylvania Human Relations Commission has worked to uphold thatvision and ensure that our Commonwealth remains a place that is warm and welcoming to all people –no matter what you look like, where you come from, who you love, or who you pray to. Thank you to Executive Director Chad Dion Lassiter, the PHRC Commissioners, and the entire PHRCstaff for the progress you’ve made this year to help Pennsylvania live up to the ideals first set in place byWilliam Penn nearly 350 years ago. I look forward to continuing to work with PHRC as we build on Penn’s promise together. Josh ShapiroSincerely,

Our employees play a crucial role in making this vision a reality. I am deeply grateful for their unwaveringcommitment and exceptional work in advancing the Commission’s goals. It is through their efforts that we havemade significant progress in addressing discrimination and creating a culture of inclusion for all Pennsylvanians. I would like to extend my heartfelt appreciation to our Executive Director, Chad Dion Lassiter. His leadership andcommitment to upholding the values of equality and justice have been instrumental in helping us carry out ourmission. I would also like to thank my fellow Commissioners for giving their time and engagement to protect the rights of thecitizens of Pennsylvania. Lastly, I would like to extend my gratitude to Governor Josh Shapiro and our colleagues inthe General Assembly for their continued support of the Commission’s vital work.As we move into the future, we are empowered to push forward and make Pennsylvania a state where discriminationis not tolerated and where everyone can feel a sense of belonging. Our work is far from over, but with the dedicationof our team and the ongoing commitment of all Pennsylvanians to equality, we will continue to make meaningfulstrides in eliminating discrimination.Thank you to everyone who stands with us in this important work. Together, we will continue to ensure thatPennsylvania remains a welcoming state for all. MESSAGE FROMPHRC CHAIR JOEL BOLSTEIN, ESQ.It is with great pride that I reflect on the efforts and achievements ofthe Pennsylvania Human Relations Commission in 2023/2024. Thisyear has been a testament to the dedication, resilience, andprofessionalism of our staff, whose tireless work continues to move uscloser to a future free from discrimination and prejudice.The duty of the Pennsylvania Human Relations Commission is clear: tofight discrimination, uphold the civil rights of every Pennsylvanian, andwork toward a future where all are treated with fairness and respect. Sincerely, M. Joel Bolstein, Esq.Chairperson,Pennsylvania Human Relations CommissionThis is not just our mission—it is our responsibility. It is aresponsibility we take seriously, and one we carry out everyday as we work to eliminate barriers, correct injustices, andbuild a stronger, more inclusive Commonwealth.8

MESSAGE FROM PHRC EXECUTIVE DIRECTOR CHADDION LASSITERAs we reflect on the work of the Pennsylvania Human RelationsCommission in 2023/2024, we are reminded of the powerful impact wecan have in shaping a more just and equitable society. This year, we haveremained steadfast in our commitment to fighting discrimination andadvancing civil rights for all people in Pennsylvania. We have workedtirelessly to ensure that every individual, regardless of race, ethnicity,gender, sexual orientation, religion, or disability, feels welcomed, valued,and heard in our great Commonwealth.The Pennsylvania Human Relations Commission is committed to eliminating discrimination in all its forms and tobuilding a beloved community where everyone can thrive. We are proud of the progress we have made in 2024,including the creation of the Civil Rights Outreach Division, but we are not satisfied. We know that there is still muchwork to do, and we remain dedicated to ensuring that the values of fairness, equality, and respect continue to guide us inour efforts. I would like to thank our dedicated employees for their work to ensure the citizens of Pennsylvania aretreated fairly and justly. Their work is essential to the health and well-being of our communities, and I thank each one ofthem for their dedication.As we look toward the future, we will continue to be a powerful force for change. We will stand firm in our convictionthat Pennsylvania is a state where everyone, no matter their background or identity, can live, learn, work, and play freefrom discrimination. Our work is not just about addressing problems; it is about creating a community where all canflourish, where discrimination has no place, and where every individual can feel safe and empowered to live their truth.Together, we will continue to build a Pennsylvania that reflects the very best of who we are—a place of opportunity,justice, and belonging for all.Chad Dion Lassiter, MSW Executive Director,Pennsylvania Human Relations CommissionSincerely,The challenges we face are not insignificant, but they do notdefine us.While we see forces at play on the federal level that seek to divide andundermine our shared values, Pennsylvania will continue to stand as abeacon of hope, compassion, and inclusion. We reject intolerance andembrace diversity, understanding that our strength lies in our unity andour ability to celebrate what makes each of us unique.9

Q&A WITH EXECUTIVEDIRECTOR LASSITER10What brought you to the PHRC? I was drawn to the Pennsylvania Human Relations Commission because of a deep-rooted belief in the potential for humanity to progress through equality and justice. I believe that every individual deserves to be treated with dignity and respect, and it is this commitment to justice that drives my work as a servant leader. I approach my role with a dedication to assignments that align withthe principles of justice, striving to create a fair and inclusive society. My journey has reinforced the ideathat through collaboration and a commitment to themes of truth, love, kindness and justice, we canaddress systemic inequalities and promote understanding among diverse communities. Moreover, I amjust as excited today about leading the PHRC as I was when I first began in May of 2018. This upcomingMay will be my 7th year with the Commission and I am recharged by the very moment we are in as ademocracy. What aspects of your work were you most proud of in 2024? In 2024, I took immense pride in the establishment of a Civil Rights Division within the PHRC. Thisinitiative not only represents a significant step forward in our mission to advocate for marginalizedcommunities but also enhances our capacity to address civil rights issues comprehensively. The team iscomprised of five very skilled and dedicated social change agents. Additionally, I am extremely proud of the various training sessions that focused on conflict resolution, belonging and humanity that were done by the Educational Division, et.al. These trainings are crucial as they empower individuals and organizations to recognize and combat discrimination effectively, fostering a culture of understanding and respect. The positive feedback and measurable impact of these sessions were particularly rewarding, reinforcing the importance of education in our fight for justice. As a commissioner of the Presidential Advisory Commission on Advancing Educational Equity, Excellence, and Economic Opportunities for Black Americans we submitted the 2024 Commission Final Report to the Biden/ Harris Administration.Lastly, I continued the 67 County Beloved Community Tour throughout the Commonwealth and added the Razor Sharp Race Dialogue in rural barbershop initiative in partnership with the Director of Fair Housing and Commercial Property.

11When you look into the future, what most excites you about the work of the PHRC? Looking ahead, I am genuinely excited about the growth of our workforce and our ability to meet theevolving demands of the people of the Commonwealth. This expansion not only enhances our capacity toserve but also reflects a growing recognition of the importance of our mission. However, I am alsoconcerned about the increasing tensions of hate and division within our society. It is vital that we remain vigilant and proactive in addressing thesechallenges, and I am motivated to work alongside my colleagues to foster a more inclusive and equitablefuture for all. What, for you, makes the work of the PHRC an essential service? The work of the PHRC is essential because it serves as a vital mediator in addressing conflict anddiscrimination. We provide a platform for individuals to voice their grievances, ensuring that theirrights are protected and upheld. Our services include mediation, investigation of complaints, andeducational outreach, all aimed at promoting understanding and reducing prejudice. By activelyengaging with communities and facilitating dialogue, we work to dismantle barriers and foster a cultureof respect and cooperation. This mission is critical in creating a harmonious society where everyone canthrive.

COMMISSIONERSM. Joel Bolstein, Esq., Chair M. Joel Bolstein was appointed to serve as Interim Chair of The PennsylvaniaHuman Relations Commission on April 18, 2016, and was named Chair in October2018. He is currently a partner in the law firm of Fox Rothschild, LLP, where hispractice consists of environmental law and governmental affairs. He is listed asone of the top environmental lawyers in Pennsylvania in the Chambers GuideUSA, Best Lawyers, and PA Super Lawyers. Mr. Bolstein served three terms on the U.S. EPA’s National Advisory Council for Environmental Policy & Technology from January 1995 to July1997, he was Deputy Secretary for Special Projects at the Pennsylvania Department of EnvironmentalProtection. In 1995, he received the Pennsylvania Department of Environmental Protection’s Award forExcellence. In 1999, he was presented the Excellence in Environmental Achievement Award fromBethlehem Steel Company for his work on the Bethlehem Works Project, the largest brownfield site in thecountry. He was involved in a wide variety of areas, including permit and enforcement decisions and development ofpolicies and regulatory initiatives. In January 1999, Governor Ridge appointed Mr. Bolstein to a five-yearterm on Pennsylvania’s Human Relations Commission. He was reappointed by Governor Rendell in 2005and 2010.Dr. Raquel O. Yiengst was born and raised in Puerto Rico. Upon graduation fromhigh school her parents sent her to continue her studies at the University of St.Mary’s in Kansas where she received a bachelor’s degree in Child Development andFamily Life. She returned to Puerto Rico where she met and married a man fromReading, PA where she currently still resides.She received a master’s degree in Guidance and Counseling at Kutztown University and a Doctor’s degreein Urban and Bilingual Education from Temple University. She worked for the Reading School District asDirector of Bilingual Education until her retirement. While working there she was appointed as aCommissioner to the Pennsylvania Human Relations Commission; a position she has held for the last 44years. She is the Vice-Chair of the Commission and the Chair of the Educational Equity Committee. In 2019, Dr. Yiengst received the prestigious PHRC Homer C. Floyd Award for her lifetime of work towardssocial justice.Dr. Raquel O. Yiengst, Vice-Chair“Now is the accepted time, not tomorrow, not some moreconvenient season. It is today that our best work can be done.”-W.E.B. Dubois12

Mayur Patel, Esq., SecretaryMayur Patel is co-founder and principal of Laughner Patel Developers. LPDprovides real estate development services including the search, design,development, and construction of projects ranging from medical andcommercial office buildings to hotels. Prior to founding LPD, Mr. Patel served as general counsel to Hersha HospitalityTrust, a publicly traded hospitality REIT. During his time there, Mr. Patel helped Hersha move from theAMEX to the New York Stock Exchange and grow from 19 hotels located primarily in the NortheasternUnited States to 85 hotels located throughout the country. As general counsel, Mr. Patel completed overone hundred real estate and financial transactions as well as assisted in the development of real estateprojects throughout the East Coast, including New York City, Philadelphia, and Harrisburg.Mr. Patel graduated from Randolph Macon College in Ashland, VA with a BA in International Relationsand Political Science. He also earned a Juris Doctorate degree from the Villanova University School ofLaw.Dr. Radheshyam M. Agrawal is a Pittsburgh-based gastroenterologist on thefaculty of Drexel University College of Medicine. He is also Professor Emeritus atTemple University School of Medicine, Allegheny Health Network. He has over40 years’ experience as a practicing physician, researcher and medical educator.He has won numerous research grants and honors in medicine and is widelyrecognized for service to his profession and community.Dr. Agrawal’s government appointments include serving on the PA State Board of Medicine, theFederation of State Medical Boards, the Asian American and Pacific Advisory Council for the PAAttorney General’s Office, the Governor’s Advisory Commission for Asian-American Affairs, the HealthCare Advisory Board for the 110th Congress, and the PA Medical Legal Advisory Board on Elderly Abuseand Neglect. Radheshyam M. Agrawal, MD, was appointed to the Pennsylvania Human Relations Commission onJune 3, 2014, and reappointed for a full five-year term in 2014 and in 2019.Radheshyam M. Agrawal, M.D.13

Michael Hardiman currently serves as a Commissioner for the PennsylvaniaHuman Relations Commission. He was initially appointed to serve in 2016.Hardiman previously worked for the PHRC for over thirty-three years. For the lastseven years of his career at the Commission he served as Chief Counsel for theCommission. His primary work as Chief Counsel centered on employment discrimination litigation. In addition, he was involved with several urban area school district desegregation andeducational equity cases. He also litigated sex equity/athletic program cases; physicaldisability/accessibility cases; age discrimination/pension cases; and private club/access cases. Hardiman, additionally, has served as the Interim Executive Director of the Commission on twooccasions, first in 2011 and again in 2018. Mr. Hardiman, after retiring from the Commission, also servedfor several years, in a volunteer capacity, as Of Counsel to the Philadelphia Lawyers for Social Equity(PLSE). PLSE is a non-profit corporation that works in the community to reduce negative collateralconsequences for those who have interacted with the Pennsylvania Criminal Justice System. Hardimanreceived his undergraduate degree from Moravian College in Bethlehem, Pennsylvania in 1969 and hegraduated cum laude from William Mitchell College of Law in St. Paul, Minnesota in 1977. Hardiman also served in the U.S. Army from September 1969 through March 1972 and wasCommissioned as a second lieutenant in July 1970.Michael Hardiman, Esq. Curtis Jones, Jr.The Honorable Curtis Jones Jr. represents the 4th District of Philadelphia.Councilman Curtis Jones, Jr. is a champion for education, an ally for criminaljustice, and the environment. He is also a noted expert on community-basedeconomic development. Councilman Jones has served in various public andprivate sector positions for more than two decades. Under his leadership,minority- women- and disabled- owned business entities have received more than$583,000,000 in municipal contract opportunities.Councilman Jones serves on numerous boards and executive committees including the PennsylvaniaHuman Relations Commission and the Pennsylvania Crime & Delinquency Commission both appointedby Pennsylvania Governor Tom Wolf. He also serves on the Criminal Justice Advisory Board (CJAB), asCo-Chair of Special Investigative Committee examining City demolition procedures and operations bothappointed by Council President Darrell Clarke, the Pennsylvania Convention Center Authority’sMinority Advisory Committee, the Please Touch Museum, the Mann Music Center, the Philadelphia GasCommission, and the City Avenue Special Services District.14

Aleena Y. Sorathia, Esq.Aleena Sorathia is a member of Ahmad Zaffarese LLC, a small, minority-owned lawfirm. Her practice focuses on representing small to large businesses as well asgovernment entities in civil litigation and employment matters. During her timeat Ahmad Zaffarese, Sorathia has represented clients in matters involving thePolitical Subdivision Tort Claims Act, the Sovereign Immunity Act, Title VII, theAmericans with Disabilities Act, the Family Medical Leave Act, and thePennsylvania Human Relations Act. Sorathia has also aided clients in matters related to §1983, Bivens, and the Motor Vehicle Financial Responsibility Law. Additionally, she hasrepresented clients in connection with Act 111 and Act 195 arbitration matters, contract disputes andbusiness formation. Sorathia also assists Ahmad Zaffarese’s Collection group. Outside of work, Sorathia is dedicated to serving the Greater Philadelphia community. Sorathia sits onthe Board of Directors of Break Away, a national non-profit organization. She also serves on the Board ofDirectors of the Asian Pacific American Bar Association of Pennsylvania (APABA-PA), and the MinorityAlumni Society of Villanova University Charles Widger School of Law (MAS). Additionally, Sorathia ispassionate about mentoring and participates in MAS & APABA-PA’s mentoring programs to guideyoung law students in their professional development. Sorathia also provides shadowing opportunitiesto college students interested in the practice of law through the University of Richmond’s AlumniSociety.A recipient of numerous community and industry awards, Councilman Jones, is one of Overbrook High School’s accomplished graduates. He has furthered his scholastic achievements by attending theUniversity of Pennsylvania’s Fels School of Government, completing studies at Boston University’s A. C.C. A. program and receiving a master’s certificate in Contract Compliance in conjunction with theUniversity of Alabama.15

SOCIAL JUSTICECOMMITTEESPolicy & PHRA CommitteeCHAIR: Aleena Sorathia, Esq. STAFF LIAISON: Alana BurmanThe committee meets to discuss ways the PHRC can drivepolicy. Through issue spotting, and information receivedfrom our various partners and community stakeholders, aswell as reports we receive from the other PHRCcommittees, it will identify policies and practicesconnected to the PHRA with the goal of drafting guidanceand regulations to advance the PHRC’s mission.GOALS:Open lines of communication between PHRC and theGovernor’s Advisory Commissions and communitystakeholders.Ensure that the PHRC takes all appropriate measureswithin its jurisdiction to address community andstatewide civil rights issues not otherwise addressedin the PHRA. Initiate ways in which there can be effectiveinterdepartmental communication and cooperationamong PHRC staff regarding policies and proceduresthat affect the PHRC workforce. Initiate open communication and begin constructivedialogue with the legislative caucuses in handlingsituations that disproportionately impactPennsylvanians of marginalized communities.Achieve communication and understanding betweenthe PHRC and the legislature in the role each plays ineradicating unlawful discrimination in employment,housing, public accommodations, and educationsettings.Ensure PHRC policies and procedures are enacted thatcultivate a trauma-informed experience for citizenswho interact with the agency and staff.Program, Community Outreach, & Training CommitteeCHAIR: Michael Hardiman, Esq. STAFF LIAISON: Amanda BrothmanThe committee spearheads, monitors, and supportsactivities of the PHRC leadership, staff, and advisorycouncils as it relates to public education, outreach, andtraining initiatives.GOALS:Support high quality professional development forthe PHRC staff, leaders, and Commissioners byresearching the practices, procedures and approachesbeing utilized by similar state and municipalagencies.Remain actively engaged with IAOHRA (InternationalAssociation of Official Human Rights Agencies).Explore ways in which we can more effectivelyeducate the various populations that we serve aboutthe services available at the PHRC including how tofile a complaint.Analyze the multiple types of systemic discriminationthat occur both in the public and private sectors anddetermine the most effective and efficient ways ofreducing the disproportionate impact suchdiscrimination has on minority individuals andmarginalized groups.16

Fair Housing & CommercialProperty CommitteeCHAIR: Mayur Patel, Esq. STAFF LIAISON: Caroline EisterThe committee brainstorms, develops, and implementsfair housing initiatives throughout Pennsylvania. Fairhousing opportunities are vital to thriving communities.However, there are significant barriers that keepPennsylvanians from accessing housing that meets theirneeds in a community of their choosing.This committee tackles this issue in collaboration withpartners and stakeholders in a variety of sectors, seekingpractical and measurable steps to increase housingknowledge, options, and equity throughout theCommonwealth.GOALS:Engage regional offices in fair housing outreach,training, initiatives, and partnerships. Provide leadership and execution for the 2024Housing Equality Conference and Fair Housing monthevents. Seek innovation in fair housing enforcement andoutreach.Raise awareness of PHRC’s new regulations thatinclude protection from housing discrimination on thebasis of sexual orientation, gender identity andexpression, hairstyles, and religious practices.Raise awareness about protections against nationalorigin discrimination.CHAIR: Dr. Raquel YiengstSTAFF LIAISON: Desireé ChangThe committee engages in high level discussionsregarding ways the PHRC can act to reduce oreliminate disparities in all aspects of the educationalprocess. Educational policies and practices areanalyzed with the goal of uncovering disparities thatexist and how the PHRC can work towards making alleducational policies and practices equitable towards allstudents.GOALS:To ensure that the PHRC takes all appropriatemeasures within its jurisdiction to addressinequities whether they are found in academicprograms, vocational programs, and or programsfor students with disabilities. To initiate ways in which there can be effectiveinterdepartmental communication andcooperation among PHRC staff. To initiate open communication and beginconstructive dialogue with school districts that areexperiencing educational inequities and renderassistance wherever possible. To create parent and adult awareness of theimportance of their role in education and to knowand understand the destructive ramificationswhich result from educational inequities.To recognize educational inequities when they arefound in academic programs, vocational programs,and programs for students with disabilities andtheir impact on society, business, and industry.To engage the assistance of businesses andindustries in identifying skill sets that are neededby prospective employees.To open lines of communication between thePHRC and institutions of higher education.To achieve communication and understandingbetween the PHRC and the PennsylvaniaDepartment of Education in the role each plays inachieving educational equity.Education Equity Committee17

Diversity & Inclusion Committee CHAIR: Mayur Patel, Esq. STAFF LIAISON: Gregory HoltsDiversity and inclusion are essential values of thePHRC and are bedrock principles of its work as theantidiscrimination law enforcement agency of theCommonwealth. PHRC shall ensure its operations arewelcoming and accessible to the diverse inhabitantsof the Commonwealth. It will adopt initiatives whichexemplify equal employment opportunity andpromote a culture that celebrates individuals’differences and utilizes the productive capacities ofindividuals to their fullest extent.GOALS:Provide access to our services for Pennsylvaniacitizens with limited English proficiencyincluding adding different languages to ourphone recordings and translating brochures,forms, and other documents into severallanguages.Continue to revise the internal language accessoffice policy for PHRC that includes a list ofresources available to help staff provide access tothe citizens of the Commonwealth.Continue the Diversity Speaks series by invitingpresenters to talk about civil rights issues anddiversity, equity, and inclusion best practices. Police & Community Relations CommitteeCHAIR: Councilman Curtis Jones, Jr. STAFF LIAISON: Omar Henriquez The committee engages in high level discussions regarding waysthe PHRC can act to reduce or eliminate disparities in all aspectsof the criminal justice system.Criminal justice and police reform policies and practices areanalyzed with the goal of uncovering disparities that exist todetermine how the PHRC can encourage making such policiesand practices equitable towards all citizens of theCommonwealth.GOALS:Ensure the PHRC takes all appropriate measures within itsjurisdiction to address inequities whether they are found incriminal justice programs and police policies, patterns andpractices as it relates to marginalized communities.Initiate ways in which there can be effective interagencycommunication and cooperation between PHRC and otherCommonwealth agencies and Commissions and local policedepartments and the municipalities they serve.Initiate open communication and begin constructive dialoguewith police departments that are demonstrating inequities inpolicies and practices and experiencing civil tension in theirlocal municipalities.Increase police officer awareness of the importance of theirrole in improving relations between the community andpolice and understanding the ramifications of silentcomplicity in instances of police misconduct.Recognize social inequities when they are found in criminaljustice and police programs, policies, patterns and practicesand their impact on society, specifically the jurisdictionalareas covered by the PHRA: Employment, Housing,Education and Public Accommodations.Engage the assistance of business and industry in identifyingskill sets that are needed by prospective employees that wereformerly incarcerated and at-risk of recidivism or anothernegative outcome.Open lines of communication between the PHRC and thepublic to make them aware of the services provided by theCommission.18

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The Pennsylvania Human Relations Commission created the Beloved Community framework in 2019 to assist communities throughout the Commonwealth intentionally build a culture of peace, understanding, and tolerance despite our differences within the context of an increasingly diverse and interconnected world. In a Beloved Community, justice, diversity, and fairness takes precedence without regard to race, color, creed, national origin, sex, gender identity, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status. This list isnot exhaustive, the purpose is to focus on the humanity of each person and their inherent right to be treated withdignity. The concept is built into both our country’s and our state’s DNA. According to our state’s constitution, “All menare born equally free and independent, and have certain inherent and indefeasible rights, among which are thoseof enjoying and defending life and liberty, of acquiring, possessing and protecting property and reputation, and ofpursuing their own happiness.” The Beloved Community is a term popularized by Dr. Martin Luther King, Jr. and Rabbi Abraham Joshua Heschelthat calls on each of us to take responsibility for the common good. It is a group of residents of different genders,ethnicities, and races, usually within one geographic area, that work together through the guiding principles ofunity and love for humanity. Within this framework, the PHRC offers public events, like the BelovedCommunity Tour, No Hate in Our State Town Halls, Social JusticeLecture Series, the virtual Social Justice Lunch and Learn and DiversitySpeaks series, and more to provide education and outreach to theCommonwealth. It also enables PHRC to reach communities throughthe Advisory Councils and Social Justice Ambassador program. Dr. Martin Luther King often spoke of the transformational power of theBeloved Community and Executive Director Lassiter believes the PHRCmust use this tool of reconciliation alongside those of litigation andpolicymaking. As King explained in 1963, “I do not think of politicalpower as an end. Neither do I think of economic power as an end. Theyare ingredients in the objective that we seek in life. And I think that theend of that objective is a truly brotherly society, the creation of theBeloved Community.” BUILDING A BELOVEDCOMMUNITY 20

BELOVED COMMUNITYSTATEWIDE TOUR Tour stops in 2023/2024: Adams, Allegheny, Beaver, Berks, Bradford, Bucks, Cambria, Cameron,Carbon, Centre, Chester, Clarion, Clearfield, Columbia, Crawford, Cumberland, Dauphin, Delaware, Elk,Erie, Forest, Lancaster, Lebanon, Lehigh, Luzerne, Lycoming, McKean, Mercer, Montgomery,Philadelphia, Schuylkill, Sullivan, Tioga, Union, Venango, Warren, Washington, Westmoreland,Wyoming, and York counties.In 2024, the PHRC continued its statewide BelovedCommunity listening tour. Since its launch in2023, Executive Director Lassiter has visited 40counties. The statewide tour will conclude in 2025.NO HATE IN OUR STATE TOWN HALLSFebruary 7: Forest CityThese town halls bridge divides and foster understanding in our communities. They provide an open forumwhere residents, activists, and others can come together to voice their concerns, learn about their rights,and begin the healing process.December 18: WashingtonCountyOctober 2: Blair County 21

EXECUTIVE OFFICE2023/2024 HIGHLIGHTSChad Dion Lassiter, MSWExecutive Director“Not everything that is faced can be changed. But nothing can be changed until it is faced.”-James BaldwinThe purpose of the Executive Office is to assist the PHRC and its Executive Director withall administrative duties. The Executive Office - Administration Department oversees avariety of programs and services relating to personnel including purchasing, budgeting,technology, facility management, real estate, automotive management, and specialprojects.Executive Director Chad Dion Lassiter delivered 60talks and 13 trainings that were a combination ofKeynote Addresses, Belonging and Humanitytrainings, anti-racism, race dialogues, etc. PHRC Civil Rights Division established 2024.April 2023 Executive Director Lassiter was appointedby President Joe Biden as a Commissioner to thePresidential Advisory Commission on AdvancingEducational Equity, Excellence, and EconomicOpportunities for Black Americans.Sponsored Power Up Educational Summit inPhiladelphia with the White House.PHRC Executive Office added an AdministrativeAssistant position.The Beloved Community tour was on full throttle in2024 with the goal of visiting all 67 counties inPennsylvania. July 2024 PHRC visited the United States Institute forPeace in Washington, DC.December 2024 International Day of Human RightsPHRC visited with the UN Embassy to Czech Republic.Zulay RojasChief of StaffCarrie Peace SimmonsExecutive ProcurementSpecialist & PurchasingCoordinator2024 City & State PA 40 under 40: Chief CounselMeredith Millard.2024 City & State PA 40 in their 40’s: Chief of StaffZulay Rojas.2024 World Leaders Magazine: Executive DirectorChad Dion Lassiter.2024 Philadelphia Business Journal; Diversity inBusiness Award: Executive Director Chad DionLassiter.2024 City & State PA Above and Beyond: Director ofEducation & Outreach, Desireé Chang.2024 City & State PA Impact Award: Director ofEnforcement, Adrian Garcia.PHRC Cohort graduated from the Dr. Martin LutherKing Jr. Leadership Development Institute. Presidential Advisory Commission on AdvancingEducational Equity, Excellence, and EconomicOpportunities for Black Americans 2024Commission Final Report submitted to Biden/Harris Administration. 22

Q&A WITH CHIEF OF STAFF ZULAY ROJASWhat brought you to the PHRC?The mission of the agency is what brought me to the PHRC. “Every human being has inherent worth and dignity” therefore should be treated as such. To be, as I am becoming, a part of an organization that promotes fairness, accessibility and respect aligns with my personal values. What aspects of your work were you most proud of in 2024?In 2024, the Executive Office added a new administrative professional, Ethan Augustine, that I am proud toshare contributes invaluable support to the team. Also in 2024, a delegation of PHRC personnel traveled toour nation’s capital in Washington, D.C. to meet with members of the United States Institute of Peace togain precious insight into the critical work of building peace in our communities and the world over. When you look into the future, what most excites you about the work of the PHRC? What concerns you?What most excites me about the work of the PHRC is the new regulatory guidance that expands thedefinitions of protections within the Pennsylvania Human Relations Act. With our 5-year Strategic Plan ineffect, we are poised to remain resilient in the face of adversity and changes. However, we require adequate resources to ensure long-term success and sustainability. Period. What, for you, makes the work of the PHRC an essential service?For me, the enforcement of Civil Rights protections is an essential service in our democracy. There are citizens in the Commonwealth of Pennsylvania who do not have the luxury of financial reserves to expend on legal fees when faced with discrimination/ harassment. We are the entity in Pennsylvania that can provide legal recourse at no financial cost to aggrieved parties. 23

“The answer to injustice is not to silence the critic but to end the injustice.”-Paul RobesonOFFICE OF CHIEF COUNSELProsecutionsPlaced ten new cases on the Commission’s public hearing docket for litigation. As of June 30, 2024,there were nineteen cases in various stages of litigation on the docket before the Commission andtwo in Commonwealth Court.In addition to resolving multiple cases before trial, the Office of Chief Counsel successfully obtained5 awards in favor of the complainant for a combined total of $311,858.51 in monetary relief for victimsof discrimination following a hearing as follows:Housing discrimination case: PHRC awarded $20,000 to the victim and ordered landlord toundergo training. This case was litigated by Assistant Chief Counsel Prince.Housing discrimination case: PHRC awarded $37,017.02 to the victim and a $10,000 civil penaltyto be paid to the Commonwealth. This case was litigated by Assistant Chief Counsel Taylor.Housing discrimination case: PHRC awarded $60,000 to the victim and a $7,000 civil penalty tobe paid to the Commonwealth. This case was litigated by Assistant Chief Counsel Taylor.Employment discrimination case: Premised on failure to respond to a PHRC complaint, PHRCawarded the victim $22,999.64. This case was litigated by Assistant Chief Counsel Brubaker.Employment discrimination case: Premised on failure to respond to a PHRC complaint, PHRCawarded the victim 154,841.85. This case was litigated by Assistant Chief Counsel Smith.The Office of Chief Counsel provides legal advice to Commissioners, the ExecutiveDirector, and PHRC Staff who investigate claims of unlawful discrimination underthe Pennsylvania Human Relations Act and the Pennsylvania Fair EducationalOpportunities Act. The Office of Chief Counsel is managed by Sandra Crawford, Chief Counsel, andMorgan Williams, Deputy Chief Counsel. The office is divided into two sets ofattorneys – seven prosecuting Assistant Chief Counsels and one CommissionCounsel. The PHRC added two additional prosecuting Assistant Chief Counsels tothe office this year. Prosecuting Assistant Chief Counsels work closely withComplainants and are responsible for all aspects of litigation including publichearings. Commission Counsel, in contrast, provides legal advice on matterspresented before the Commissioners, including dispositive motions, proposedadjudications, regulations and contracts. 2023/2024 HIGHLIGHTSSandra Crawford, Esq.Chief Counsel 24

Federal Court LitigationFiled an Amicus brief in the Middle District of Pennsylvania in Kern v. DAS which is currently pendingappeal in the Third Circuit Court of Appeals. This case is being handled by Assistant Chief CounselDana Prince and Deputy Chief Counsel Morgan Williams.Filed a Petition to Intervene in a case in the Eastern District of Pennsylvania involving whether a victimof discrimination can be compelled to arbitrate claims while an investigation is ongoing at the PHRC.This case is pending appeal in the Third Circuit Court of Appeals. This case is being handled byAssistant Chief Counsel Dana Prince and Deputy Chief Counsel Morgan Williams. Advice to Commission StaffThe Office of Chief Counsel is also responsible for providing advice to Commission staff where:Legal direction is needed.Probable cause has been recommended.Subpoenas for Commission documents are received.Requests are received pursuant to the Pennsylvania Right-to-Know Law (“RTKL”).Preparing contracts for procurement of services.Advice and counsel on human resources matters.Training & OutreachThe Office of Chief Counsel regularly meets with members ofthe public, local groups, and agencies, and provides trainingsfree of charge. A highlight of activities this year included:PHRC Education Protections.PBI Practice Before the PHRC.Hate Crimes & Bias.Disability Protections Training.ADA Title II & PHRA Training.Representative Dan Miller’s Disability Summit, DisabilityProtections.Appeals & EnforcementThe Office of Chief Counsel is also responsible for thefollowing activities:Defending the Commission’s Public Hearingdecisions in appeals to Commonwealth Court.Enforcement of Subpoenas.Enforcement of Commission Orders.Enforcing the requirement to file an answer tocomplaints of discrimination.Review of requests for Preliminary Hearingsappealing the closure of a complaint ofdiscrimination.Systemic Investigations & GuidanceFiled two Commission initiated complaintslaunching investigations into systemicdiscrimination in education and employment.In partnership with the Director of Policy &Intergovernmental Affairs, issued new guidanceto the public on calculating damages in casesinvolving embarrassment and humiliation andcivil penalties.25

“I didn't break the rules, but I challenged the rules.”-Ella Baker OFFICE OF THE HEARING EXAMINERPresented on adjudicating discrimination claims at two national conferences: The NationalAssociation of Hearing Officials (NAHO), and the International Association of Official Human RightsAgencies (IAOHRA).Facilitated quarterly meetings with adjudicators from civil rights agencies in other states.Completed National Judicial College “Civil Mediation” Training Program.Completed program with the Martin Luther King Jr. Leadership Development Institute.Conducted 8 Public Hearings (includes cases with final orders issued the following fiscal year).Submitted 7 proposed recommendations to the Commission: 5 proposed recommendationsfollowing a public hearing, and 2 proposed recommendations for a finding of liability. Reviewed and ruled on 9 Rule to Show Cause Petitions.Issued 20 subpoenas.The primary purpose of the Office of Hearing Examiner is to perform the adjudicatory functions of thePHRC. These functions include issuing a Rule to Show Cause when a petition is filed alleging a Respondenthas failed to answer a Complaint and making a recommendation of a finding of liability when a Respondentdoes not respond to a Rule to Show Cause. Hearing Examiners can also issue subpoenas at various stages ofproceedings.The Hearing Examiners conduct pre-hearing conferences and a public hearing in those cases that areapproved for a public hearing. Following the public hearing, the Hearing Examiners submit their findingsand recommendations to the Commissioners on how they should decide the case.2023/2024 HIGHLIGHTSDarlene Martin, Esq.Hearing ExaminerTamara Shehadeh-Cope, Esq.Hearing Examiner26

Q&A WITH HEARINGEXAMINER DARLENE MARTINWhat brought you to the PHRC? I came to the PHRC because I wanted to enforce Pennsylvania’s anti-discrimination laws. As a woman born with Cerebral Palsy, I experienced discrimination. I became an attorney toadvocate for people experiencing discrimination. What aspects of your work were you most proud of in 2024?The aspect of my work that I am most proud of from 2024 is having the Commission’s Final Order inScheller v. Jackson, PHRC Case No. 201803678, affirmed by the Commonwealth Court. Therecommendation that the Commission adopted as its Final Order, was one of my firstrecommendations.When you look into the future, what most excites you about thework of the PHRC? What concerns you?The thing that most excites me about the future of the PHRC isthe opportunity for collaboration. For example, The HearingExaminers have begun meeting quarterly with adjudicators fromcivil rights agencies in other states to discuss best practices. Mybiggest concern is the changing civil rights landscape. What, for you, makes the work of the PHRC an essential service?The work of the PHRC is an essential service for two reasons.First, the agency educates the people of the Commonwealth abouttheir rights. Second, it enforces Pennsylvania’s anti-discrimination statutes and holds people who violate the statutesaccountable.27

What brought you to the PHRC?Prior to joining the PHRC, I had practiced immigration law where I worked with individuals who werenavigating a complex immigration legal system while also navigating limited employment and housingopportunities in the Commonwealth. Many of my clients experienced discrimination in the form of losthousing opportunities, unequal treatment and compensation in employment, and in accessing socialservices that they were eligible for. The PHRC presented a wonderful opportunity to continue to doimpactful work to educate marginalized communities on their rights as Pennsylvanians, and to help deliverjustice for victims of discrimination in a way that was far-reaching. What aspects of your work were you most proud of in 2024?In 2024, I had many opportunities to engage in outreach and share the mission of the PHRC and our work asHearing Examiners. I was incredibly proud to present alongside my esteemed colleague Darlene Martin attwo national conferences this year hosted by the International Association of Official Human RightsAgencies (IAOHRA) and the National Association of Hearing Officials (NAHO). Our sessions on adjudicatingdiscrimination claims were well-received at both events and it was great to represent the Commission at anational level.Outside of public engagements, we have spent 2024 working hard internally to update our StandingPractice Order and internal processes at the Office of the Hearing Examiner, and I am proud and excited tocontinue to build on what we have accomplished so far. When you look into the future, what most excites you about the work of the PHRC? What concerns you?I am incredibly excited to continue to explore the relationships and intersections of civil and human rights,and to continue to collaborate with government and community stakeholders to share that the PHRC is aresource regardless of one's background or status. An obvious concern is the changing civil rights landscapeand individuals and institutions that feel empowered to engage in discriminatory practices or otherwiseattack our civil liberties. Our work now is more important than ever.What, for you, makes the work of the PHRC an essential service?PHRC services will be essential as long as we continue to work towards Dr. King's vision of a Belovedcommunity. We are afforded the right to be free from discrimination under the PHRA and as human beingsborn with inherent dignity. The work of the PHRC is absolutely essential because we not only enforce theserights and protections; we provide invaluable educational resources and tools that empower communities tocontinue the work of equity and justice for all. Q&A WITH HEARING EXAMINER TAMARA SHEHADEH-COPE28

“No government can be free that does not allow all its citizens to participate in the formation and execution of her laws.”-Thaddeus Stevens POLICY, INTERGOVERNMENTAL AFFAIRS & MEDIATION2023/2024 HIGHLIGHTSAlana BurmanPolicy, IntergovernmentalAffairs, & MediationDirectorThe Director of Policy, Intergovernmental Affairs and Mediation spearheads thedepartment’s development, coordination and implementation of political andcommunity-sensitive strategies designed to facilitate the successful completion ofPHRC’s vision and goals as set forth by the Executive Director. The Directorcollaborates with the various departments within PHRC to develop and implementshort-term and long-term strategies designed to facilitate the achievement of PHRC’sgoals and priorities, including securing new revenue streams beyond HUD and EEOC.Coordinating the goals and priorities of individual departments ensures PHRC isconsistent in its communications with governmental and non-governmental entitiesalike.One of the agency’s goals has been to offer alternative pathways to justice for citizens.PHRC fulfils this goal through the Mediation Services Division. Mediation as an alternative dispute resolution has provensuccessful for settling discrimination complaints filedwith the PHRC. The Division’s purpose is to facilitatemediation sessions between the parties to contriveresolutions to discrimination complaints. Trauma-informed mediators provide parties with a confidential,neutral environment to settle their case, separate of theinvestigation process. Mediation allows parties to engagein a facilitated session to reach an amicable resolutionthat is satisfactory to both parties. Resolving complaintsthrough mediation lowers the caseload of investigatorsand contributes to case closures in a more efficientmanner, creating swifter pathways to justice forPennsylvanians.MEDIATION DIVISIONAttended ceremonial House Bill 1289 signing:Removing Racially Restrictive Deed Covenants.Implemented agency complaint processing policyand procedures in partnership with EnforcementDivision & Chief Counsel. In April, facilitated a Dear Colleague letter with thestate Department of Education to underscoreLGBTQ protections. In partnership with legal and Fair Housing &Commercial Property Division, issued new housingemotional distress damage guidance.In partnership with Legal and the Education &Outreach Division, held public comment forpotential new education guidance. Mediation Highlights:104 cases closed$1,974,921.30 in resolution139 unique casesAverage of $14,208.06 in resolution percomplainant.29

“What hurts the victim most is not the cruelty of the oppressor, but the silence of the bystander.”-Elie WieselCIVIL RIGHTS OUTREACH2023/2024 HIGHLIGHTSSheryl MeckCivil Rights OutreachDirectorIn 2024, the PHRC established a Civil Rights Outreach Division to address civil tensions,conflict, and incidents in communities and promote anti-racism through education andoutreach. Through this division, the PHRC provides complex facilitation and conflictresolution services for communities facing conflicts and tensions related to race, color,religious creed, ancestry, age, sex, LGBTQ+ status, national origin, familial status, ordisability status pursuant to the Pennsylvania Human Relations Act; provides trainingand consultation services to public officials and community representatives and providethem with the skills and mechanisms necessary to prevent and resolve future tensions;leads local projects or initiatives in conjunction with communities to prevent conflict; andengages in proactive outreach to educate the public about the dangers of bias and hateand the importance of anti-racism.Participated in 88 outreach events across the state in 2024.Created and facilitated 9 Community Response Plans.Led two No Hate In Our State Town Halls (Blair and WashingtonCounty).Effective outreach with all 46 NAACP Branches and STATE ConferenceNAACP.Led the agency Latino Heritage Month Celebration – Two virtualsessions, two in person events.Revived PHRC Civil Tension Reduction Task Force.Partnered with Education Division to teach on Hate Trends in PA atLock Haven University.Effective outreach with grassroot organizations, state and federalentities, PSP Heritage, and Law Enforcement.Observed civil unrest, Civil Rights Outreach Coordinators were apresence at rallies, documented observations.Partnered with other divisions to support the Beloved Communitystatewide tour.Attended multiple conferences for professional development includingENCORE and IOAHRA.Effective outreach to 30 plus agencies working closely on immigration.Strengthened collaboration with legislators on speaking out againstdiscrimination and racism.Addressed antisemitism in the Commonwealth in partnership with theADL et.alAddressed Islamophobia in the Commonwealth in partnership withCAIR et.al30

December 12: LancasterCounty CommunityResponseDecember 11: Delaware County Community ResponseJune 5&6: Hazleton CommunityResponseThe PHRC Civil Rights Outreach Division’s community response plans were developed to assist the PHRC inresponding to the concerns of a community. The plan may include a presentation on the PHRC, trainings,restorative conversations, and information on how to file a complaint with the PHRC.June 27: LGBTQ+Discrimination & Violence(Philadelphia)December 4: CumberlandCounty CommunityResponseDecember 12: LatinoSensitivity Training(Montgomery County)December 13: General PHRCOverview Training(Montgomery County)December 20: LatinoSensitivity Training(Montgomery County)COMMUNITY RESPONSE PLANS31

EDUCATION & OUTREACHProvided requested trainings to Commonwealth andexternal agencies to include PA Labor & Industrymanagement and supervisory staff, PA Department ofMilitary and Veterans Affairs, PA Governor Residence,among others. Partnered with the White House on two initiatives.Director Chang provided the opening remarks to thestudent cohort of the National HBCU Week Conferencewith the Division tabling the entire week. ExecutiveDirector Lassiter provided remarks and participated ina panel at the White House Power Up Philadelphia stop. Participated in four statewide conferences providingtailored workshops on topics including discriminationand its impact on mental health as well asdiscrimination and impoverished communities. Partnered with education advocacy organizations andexperts to provide informational opportunities onrelevant topics including Title IX developments andeducational equity.Attended multiple conferences for professionaldevelopment including Women Lead Conference,Refugee Education Summit, and NCORE. The Education Division supports the mission of the PHRC through a variety of initiatives,professional development programs, and community outreach opportunities. It offersspecialized training in areas such as Diversity, Equity, Inclusion and Belonging (DEIB),Trauma-Informed Care, and anti-discrimination practices.Additionally, the Education Division plays an active role in engaging students, providingcareer day presentations and workshops in K-12 schools for students and faculty alike.Student engagement remains a key priority, with PHRC's Executive Director deliveringtargeted keynote speeches at K-12 institutions, colleges, and universities on topics likediscrimination awareness and fostering Beloved Community principles. The divisionprovides conferences on topics germane to student equity including the school-to-prisonpipeline, and the intersection of civil rights and mental health. The Education Division alsoorganizes and facilitates virtual "Lunch and Learn" sessions for the PHRC and community. 2023/2024 HIGHLIGHTSDesireé Chang, M.S. Education & OutreachDirector“America's future will be determined by the home and the school. The child becomes largely what he is taught; hence we must watch what we teach, and how we live.”-Jane AddamsPartnered with PA Media Group on PA CROWN#LoveYourCROWN initiative. Partnered with several universities and colleges tooffer a variety of social justice events, including aPHRC Lecture Series installment with Melissa Murrayat Temple University, a convocation for ReverendWilliam Barber and recognition of the Freedom 14students from Lincoln University. Additionally, itpartnered on a conversation with Auschwitz survivor,Dr. Michael Bornstein at Temple Beasley School ofLaw. Provided the third annual School-to-Prison Pipelinevirtual conference for PA professionals, parents, andcommunity members. Keynote address was providedby Dr. Howard C. Stevenson, University ofPennsylvania.Executive Director Lassiter delivered several Keynoteaddresses and participated in notable discussions toinclude MLK Luncheon with Central Penn CommunityCollege, the 60TH Anniversary of the Civil Rights Actof 1964 at Temple University and a discussion ontrends of discrimination in PA at Dickinson College.32

PHRC COMMUNITY OUTREACHPHRC Community Outreach is led by PHRC’s outreach coordinator. The PHRC offers free training andoutreach initiatives aimed at raising public awareness about discrimination, as required by settlementsand upon request. These training programs include topics such as Diversity, Equity, Inclusion, andBelonging Basics; Bullying and Harassment in Schools; Anti-Discrimination and Harassment Training forEmployers; and Fair Housing Training.Additionally, the Advisory Council program and Social Justice Ambassador program expand outreach intocommunities across Pennsylvania. Led by volunteer community members, these efforts inform PHRC ofemerging issues, establish community partnerships, and inform individuals of their rights andprotections against discrimination. Collaborative efforts with PHRC Advisory Councils including a donated collection of Dr. Walter Palmerauthored books to the Penn State Hazelton Multicultural Center. Dr. Palmer himself was in attendanceto engage with students.Fair Housing Empower Hour, PHRC Diversity Speaks and PHRC Lunch and Learn installments onvarious topics including discrimination in education, Women’s history month, language equity andseveral others.Increased PHRCs presence and collaboration through support of community events including Latin American Heritage month celebrations, LGBTQIA workshops and student success initiatives with PSADYN and others.Partnered with other divisions to support the Beloved Community statewide tour.“Burden” film showings to PHRC staff as well as Advisory Councils and communities with thoughtful talkback sessions.TRIGGER Film Screening in five counties; film was on the impact that gun violence has on communities. 2023/2024 HIGHLIGHTS33

SOCIAL JUSTICE IN YOURCOMMUNITYCurrent active Advisory Councils:Adams County Beaver-Ohio River ValleyCentre CountyCumberland CountyDelaware CountyHazeltonIndiana CountyLancaster CountyMontgomery CountyPenn HillsPhiladelphia York County Social Justice Advisory Councils bring statewide PHRC resources to local communities. These groups of8-10 volunteers meet regularly to identify local challenges, develop partnerships, host events and reachout to community members at risk of experiencing discrimination.Duties of the Council include:Advocate for your community: Partner with PHRC to takeon key civil rights issues in your area.Assist community members with filing complaints: Raiseawareness about each person’s right to live, work and learn,free from unlawful discrimination, assisting people withfiling complaints that are investigated by PHRC staff.Plan events, trainings, and discussions that will educatepeople in your community and celebrate the diversity inyour area. PHRC staff members are available to assist inplanning and executing these events.Advisory Councils34

In 2024, the PHRC appointed the following Social Justice Ambassadors:Amanda Bonett- York County Gillian Brooks- Dauphin County Bracken Burns- Washington County Ricky Cephas- Lackawanna County Tim Chambers- Lebanon County Damaris Colon Henriquez- Lancaster County Patrick Creighton- Franklin County Ebony Dendy- Allegheny County Taylor Frey- Union County Dyamond Gibbs- Delaware County Sarah Griffin Tracey- Schuylkill County Yumaira Saavedra-Mozo- Lehigh County Tiffiney Hall- Dauphin CountyJulie Hazzard- Chester County Ambassador ProgramPHRC Social Justice Ambassadors are keys contacts that help PHRC outreach efforts meet the individual needs oflocal communities.Duties of the Ambassador include:Promoting awareness of the existence, mission and purposes of the Pennsylvania Human Relations Act and theCommission.Refer discrimination complaints from community members in the area of housing, employment, education,commercial property and public accommodations.Keep the PHRC updated on incidents of hate and bias in your community.Notify PHRC of community outreach activities and provide referrals for PHRC led events.Assist PHRC in finding spaces for outreach events, meetings and/or hearings.Tracey Herz- Bucks County Frankie Hochenbroct- Columbia County Bob Hollister- Lancaster County Laekhan Hull- Tioga County Jaymee Hynes- York County Matthew Jackson- York County Jennifer Martin- York County Ellaheh Otarod- Cumberland County Alicia Rathosky- Schuylkill County Brittany Schofield- Cumberland County Lenore Sears-Gay- Philadelphia County & Montgomery CountyEbonnie Vazquez- Dauphin County Melissa Wallis- Chester County “The road before us is shorter than the road behind.”-Lucy Stone35

“It is always the right time to do the right thing.”-Dr. Martin Luther King, Jr. FAIR HOUSING & COMMERCIAL PROPERTYProvided 56 trainings to over 2,200 participants. These trainings reached avariety of participants, from housing providers to local government officials,community members, social service providers and more. Training requestsranged from specialized training programs for organizations, conferencepresentations, and PHRC’s monthly Fair Housing Empower Hour series. Hosted fair housing month event: Restrictive Covenants: ConfrontingPennsylvania’s History of Housing Discrimination Through Act 54 withMarshal Granor, Esq, and Rep. Justin Fleming.Produced the 2024 Housing Equality Conference: Unlocking Housing Accessin Pittsburgh, PA, featuring keynote speakers Richard and Leah Rothsteinand Garry Gilliam.Produced Season 5 of PHRC Speaks: Fair Housing in the 21st Century,increasing community knowledge around issues of how AI impacts housingopportunities, disparate impact, housing opportunities for newly arrivedimmigrants, PHRC Community Outreach and more.Hosted a Roundtable consisting of over 40 diverse partnering entitiesrepresenting the broad interest of Pennsylvanians to meet with theGovernor’s office to discuss and provide insight and resources the Governor’sHousing Action Plan. Equal opportunity for all starts with housing, which can often determine where a childcan go to school, access to a job with livable wages, quality transportation, clean airand water, public services and more. A person’s zip code is a major determinant ofhealth and life expectancy. It is critical that Pennsylvanians have access to housingfree from discrimination. The Fair Housing and Commercial Property division exists to breathe life into fairhousing protections by educating housing stakeholders, advancing housing equityinitiatives, and eliminating housing discrimination throughout the Commonwealth ofPennsylvania. PHRC advances its mission of promoting equal rights for all by keepingissues of housing equality in the forefront of our conversations with housing, lending,social service, real estate and housing advocates across the Commonwealth. The purpose of the Fair Housing and Commercial Property division is to enforce the 2023/2024 HIGHLIGHTSCaroline EisterFair Housing & CommercialProperty Directorprotections granted by the PA Human Relations Act. To that end, this department provides proactive and mandatedFair Housing Compliance training to property owners, property management companies, lending institutions, socialservice entities, municipals governments and the community at-large. Additionally, as the leading civil justiceenforcement agency in the Commonwealth, the PHRC’s Fair Housing & Commercial Property division providesguidance on Affirmatively Furthering Fair Housing across the Commonwealth. This department works with a varietyCommonwealth stakeholder on issues related to; housing stability, diversity equity and inclusion, housing educationfor property owners/property management companies and real estate professionals.36

Q&A WITH FAIR HOUSINGDIRECTOR CAROLINE EISTERWhat brought you to the PHRC?I was drawn to the Pennsylvania Human Relations Commission because of its strong commitment to uphold civil rights and its efforts to protect marginalized individuals and communities. I appreciate the integrity and leadership of the Commission in promoting fairness anddelivering justice. My professional background is in healthcare and working with people with disabilities and provided my foundation in seeking fairness. I wanted to be a part of this important work enforcingPennsylvania’s antidiscrimination laws for all protected classes. What aspects of your work were you most proud of in 2024? I am most proud of our initiatives in rural outreach and the intergovernmental partnerships we havemaintained; alongside our collaborations with diverse community leaders to enhance housing solutionsacross Pennsylvania. These efforts are essential in addressing the unique challenges faced by theunderserved and reflect our commitment to promoting equitable housing for all. When you look into the future, what most excites you about the work of the PHRC? What concernsyou?I’m excited about our enhanced initiatives and collaborative efforts to develop fair and accessiblehousing solutions across all the commonwealth’s communities. However, I remain concerned about theongoing discrimination that many still face, and it's essential that we continue to enforce theantidiscrimination laws of the commonwealth, educate the public, provide resources, and respond toissues as they arise. What, for you, makes the work of the PHRC an essential service?For me, the work at the PHRC is essential because it advances understanding of the diverse challengesfaced by people and communities across Pennsylvania. This understanding drives my commitment toensuring that all of us have access to justice. Many come to the PHRC feeling they have nowhere else toturn, and it's important that we provide them with a fair and impartial process. 37

“These are difficult days, but there is always hope."-Mary White OvingtonENFORCEMENT2023/2024 HIGHLIGHTSAdrian GarciaEnforcement DirectorThe Enforcement Division is responsible for a substantial portion of the behind-the-sceneswork at the PHRC. The Division ensures that PHRC processes remain in compliance withthe Pennsylvania Human Relations Act. It accomplishes this by managing agency reports,monitoring the integrity of data in the agency’s case management system, providingnotification to parties, managing a transparent appeal process, coordinating with federaland other partner agencies, as well as providing statistical data to the Executive Directorand the Board of Commissioners. The Division also responds to data requests regarding the number of cases processed by theCommission from officials including township supervisors, planning board members andlocal Human Relations Commission staffers. We work closely with the Equal EmploymentOpportunity Commission (EEOC) and the Department of Housing and Urban Development(HUD) who are our federal partners.Provided 12 Compliance trainings including focusedon sexual harassment prevention and disability &accessibility, LGBTQ Rights Under the PHRA. Thetrainings were provided to employers, HumanRelations Commissions, Non-Profit Organizations,Community Health Organizations, CourthouseOfficials, and Intergovernmental Agencies.Recruited 36 new Social Justice Ambassadors fromcounties which include Allegheny, Bucks, Centre,Chester, Columbia, Cumberland, Dauphin, Delaware,Erie, Franklin, Lackawanna, Lancaster, Lebanon,Lehigh, Montgomery, Philadelphia, Schuylkill, Tioga,Union, Washington, and York.Developed the Office of Enforcement Administrationto enhance the monitoring capacity of long-termfinal consent orders. This process has allowed for thesuccessful follow up on 5 non-compliantRespondents.The Enforcement division facilitates trainings in partnership with Regional Directors and other members of seniormanagement and develops tools to assist in the successful efforts of investigative staff. Additionally, the enforcementdivision monitors for compliance to the provision of final consent orders and works collaboratively with the legaldivision ensure enforcement when necessary.Docketed 2109 casesClosed 1819 casesProbable Cause found in 23 casesClosed 417 state-only casesAchieved $3.8 million of monetaryimpact for complainantsDeveloped and organized various Standard OperatingProcedures designed to add stability and consistencyto process as they relate to the efficiency of ourprocesses of Right to Know, administrative mailing,Final Orders, and Conciliation Agreement.Updated PHRC Investigative Procedures and IntakeProcedures Manuals in collaboration with Office ofChief Counsel, Policy & Intergovernmental Affairs,Regional Directors, and Investigative Supervisors.Initiated the preliminary stages on updating PHRCCase Managing System in the transition to a modelthat creates efficiencies in document management,case monitoring, and tracking case milestones.2023/2024 STATISTICS38

“The measure of a society is found in how they treat theirweakest and most helpless citizens.”-President Jimmy CarterHUMAN RESOURCES2023/2024 HIGHLIGHTSLauren Daman Human Resources DirectorThe Human Resources Division is dedicated to valuing, encouraging, andsupporting each person and our diverse workforce. The office developsstrategies, initiatives, and operations for the human resource services programfor the PA Human Relations Commission. The primary purpose of the HumanResources Division is to continually improve our individual and organizationaleffectiveness; anticipating and meeting the changing needs of the workforce;and championing career and professional growth. This includes professionaldevelopment, talent development, talent planning, and succession planning.The Human Resources Division plays an important role in managing agency andstaff development. Responsibility of the Human Resources Office involvesHuman Relations, talent acquisition, and complement management. The officeprovides strategic and consultative guidance to staff in the evaluation,coordination, and delivery of human resource services to align the organization’smission with human resource laws, policies, and rules. The goal of this office isto maintain a collaborative and cohesive work environment for all tosuccessfully accomplish PHRC’s Mission, Vision, and Values.Creation of the Civil Rights Outreach Division.4 internal promotions. Human Resources Director Attended the 2024WorkHuman Conference. This conference centersaround human connections and making people feelvalued and appreciated in the workspace.Organized a volunteer outreach event with SeniorManagement39

HARRISBURG REGIONALOFFICEIntakeReceived and documented 2,579 calls requestinginformation from PHRC.Conducted 1,087 appointments with the public regardingthe potential filing of new complaints.Days from received at intake to complainant served 29.68days.InvestigationAverage Case Age: 298 days (364 in 2022/2023)Probable Cause found in 19 casesOutreach and TrainingHRO staff conducted 15 training and outreach events thatreached approximately 785 individuals:7 training sessions requested by organizations.6 training sessions conducted because of a settlement.2 community outreach events.2023/2024 HIGHLIGHTSHeather RothHarrisburg Regional OfficeDirectorThe Harrisburg Regional Office (HRO) primarily handles the intake, investigation, and litigation of discrimination complaints for the 36 counties we serve in the Commonwealth. The office enforces the state’s anti-discriminationlaws in those areas through investigation and litigation activities. The office alsopromotes equal opportunity through its outreach and education efforts. The HROis committed to continuing to change the climate in PA through thoroughlyinvestigating cases, facilitating resolutions where appropriate and educating thepublic about what discrimination is and how to end it.NEW CASES DOCKETEDFOR INVESTIGATION823 CASES CLOSED112SETTLEMENTS845SETTLEMENT AMOUNTS$2, 006,254HARRISBURG STATISTICS“You cannot be afraid to speak up and speak out for what you believe.You have to have courage, raw courage.”-John Lewis40

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PHILADELPHIA REGIONALOFFICE“Let it not be said that I was silent when they needed me.”-William Wilberforce2023/2024 HIGHLIGHTSNEW CASES DOCKETEDFOR INVESTIGATIONCASES CLOSEDSETTLEMENTSSETTLEMENT AMOUNTSPHILADELPHIA STATISTICSThe Philadelphia Regional Office (PHRO) addresses discrimination cas es related to employment,housing, commercial property, public accom modation and education in the five (5) county area ofBucks, Chester, Delaware, Montgomery and Phil adelphia. The office responds to a wide variety ofcomplaints including discharge from employment, failure to hire, failure to rent, failure topromote, eviction and failure to provide a reasonable accommo dation. The PRO is committed toconducting complete and thorough investigations to ensure that the citizens of Pennsylvania canlive, work, and go to school free of discrimination. Intake Received and documented 1,467 calls requestinginformation from PHRC.Conducted 608 appointments with the public regardingthe potential filing of new complaints.Days from received at intake to complainant served61.89 days.InvestigationAverage Case Age: 428 (481 in 2022/2023)Number of Probable Cause cases: 4Community Outreach The PHRO staff participated in numerous communityoutreach activities:Annual St. Christopher’s Hospital for Children Back-to-School Carnival.CAAP Conference.64454783$1,127,06342

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PITTSBURGH REGIONALOFFICE“Without a struggle, there can be no progress.”-Frederick DouglassIntakeReceived and documented 1,291 calls requesting information from PHRC.Conducted 705 appointments with the public regarding the potential filing of new complaints (104 no shows).Days from received at intake to complainant served 26 days.InvestigationAverage Case Age: 424 (390 in 2022/2023)Probable cause found in 0 casesOutreach and TrainingThe PRO staff participated in numerous community outreach activities:Landlord and Tenants Rights Panel & Discussion. Make It Matter Conference. Western PA Juneteenth.Pittsburgh Pride.Fair Housing & Second Chance Conference.Dan Miller’s Disability and Mental Health Summit.Ride for Our Rights Accessible Transportation Summit.Special Night of Prayer – The Beloved City of Pittsburgh.2023/2024 HIGHLIGHTSLa Dawn RobinsonPittsburgh Regional OfficeDirectorNEW CASES DOCKETEDFOR INVESTIGATION640CASES CLOSED57SETTLEMENTS421SETTLEMENT AMOUNTS$597,095.41PITTSBURGH STATISTICSThe Pittsburgh Regional Office of the PA Human Relations Commission embraces and promotes equal opportunity for all and enforces the Pennsylvania Human Relations Act (PHRA) which protects citizens from unlawfuldiscrimination. The PRO serves 26 counties in the Commonwealth. The Compliance andHousing units of the Regional Office investigate allegations and complaints of individualswho have been adversely impacted or harmed because of unlawful discrimination. 44

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“Nothing is hopeless that is right.”-Susan B. AnthonyCOMMUNICATIONSDesigned flyers and programs and implemented promotionalcampaigns for more than 90 PHRC events including communityevents, virtual webinars, speakers’ series, and conferences.Attended annual PRSSA ICON Conference in Anaheim, California.Created and scheduled strategic social media posts to market PHRCevents and announcements.Partnered with PennLive to continue a monthly sponsored-contentarticle featuring different topics about the PHRC.Partnered with PennLive for the fourth annual Peace and Justice inPA event featuring author Heather McGhee.Organized 3 Diversity Speaks, 4 Lunch & Learns, 1 Social JusticeLecture Series, 4 Women’s History Month events, 4 HispanicHeritage Month events, 3 No Hate in Our State Town Halls, and 31Beloved Community Tour stops.Created and circulated new PHRC brochures and fact sheets on theCivil Rights Division, Education Protections, and Religious CreedProtections.Created a PHRC Youtube Channel & Flickr Page.The Communications Division serves as the primary coordinator for mediarelations and a liaison between Senior Management, PHRC Staff and thepublic. The director of communications plans, writes, and coordinates agencypress releases, social media, and newsletters. The director is responsible forrelaying information to the public regarding monthly PHRC Commissionmeetings. Additional responsibilities include managing the production anddistribution of the Commission’s Annual and No Hate in our State reports.Communication plays a very important role in supporting the mission of thePHRC through public outreach and messaging. A core responsibility of thisdepartment is disseminating accurate, compelling, and essential informationto the public. From grass-roots efforts to state-wide awareness campaigns,the Communications Division must have its eyes on emerging social justicetrends as well as erupting discrimination crises throughout theCommonwealth. The division works to market and support our social justiceinitiatives. It also works closely with many like-minded agencies,Commissions, legislators, and civic groups across the state.2023/2024 HIGHLIGHTSAmanda BrothmanCommunications Director46

2024 EVENTSJanuary 24: MLK Reflecting onIdeals and Current RealitiesFebruary 14: Denouncing Hate andBuilding a Beloved CommunityMarch 14: Lessons of Resilience andCourage from German Jewish WomenLawyers (Temple University)April 26: Restrictive Covenants: ConfrontingPennsylvania’s History of HousingDiscrimination Through Act 54May 19: Hear Their Voices: StudentsSpeak Out Against Racism in OurSchoolsJune 6: Assessment Equity October 9: Peace + Justice in PA October 24: HBCUs Matter:Understanding Their Impact onEducation and Society 47

The Social Justice Lecture Series examines the promise of the United States as acountry that values equity. While reality has included a long history ofoppression, this series examines the work that remains to ensure we create asociety that neither diminishes nor marginalizes any of its residents.October 1: An Evening with Professor MelissaMurray (Temple University) SOCIAL JUSTICE LECTURE SERIESCONFERENCES & SYMPOSIUMSApril 16: 2024 Housing EqualityConference: Unlocking Housing Access(Pittsburgh)May 23: Correcting the Pipeline:Conscious Approaches to theVulnerable Population (virtual)July 9: Don’t Leave Me Out! HolisticApproaches for Disability Inclusion &Resolving Conflict (Harrisburg)48

LUNCH & LEARN SERIESThe Social Justice Lunch and Learns is a brown bag series developed to offer convenient, engaging, andpractical competency development sessions for the PHRC staff, civil rights and human rights stakeholders andpeople of the Commonwealth. It is essential that all of us who are committed to justice, work to ensure that weare addressing those harmful systems that impact people on a macro, mezzo and micro level. The virtualpresentations are typically held August-December. October 15: Language Equityfor Social Change November 20: DestroyingDreams: The Settlement thatEndangers MinorityHomebuyers December 17: From Dialogue toAction: Community Engagementand Racial Justice as Catalystsfor Education Equity September 26: 2024 Title IXControversy: Continued SexBased DiscriminationProtections Under the PHRA The Diversity Speaks Series was developed for a general audience to provide a variety ofperspectives on the most pressing human rights issues of the day.DIVERSITY SPEAKS SERIESJanuary 5: Breaking Barriers:Embrace the Colors of Unity January 11: Best Practice Solutionsto the Mental Health Consequencesof Child Sex Trafficking April 22: Don’t Believe Everything youHear: My Positive American Experience(Part 3/ Islamophobia series)49

September 27: Café conLeche: a Hispanic HeritageMonth kickoff event(in-person)March 27: How to Harnessyour Power and Demandyour Rights March 7: Human Rights SheroesHERITAGE MONTHSEach year, the PHRC celebrates AAPI Heritage Month, Black History Month, Hispanic HeritageMonth, Pride Month, Women's History Month and more with virtual and in-person events.March 12: Becoming aServant Leader withoutLosing Yourself March 20: Historical Roles ofWomen of Color inMovements and CommunitySeptember 30:Perspectives: A Closer Lookat the Psyche of LatinoMigrants/Immigrants &Discrimination (virtual)October 4: One Community:Connecting Latinos withCommunity Partners &Resources (In-person)October 10: NavigatingMental Health in ImmigrantCommunities (virtual)50

FAIR HOUSING EMPOWER HOURJanuary 31: Preventing Sexual Harassment in HousingFebruary 28: Fair HousingFundamentalsMarch 27: Fair Housing &HoardingApril 24: Fair Housing & Domestic Violence Fair Housing Empower Hour is a free monthly webinar on fair housing topics. These are practical,informational sessions designed to equip housing professionals, social service providers, andcommunity members with the information they need to understand the basics of fair housing laws andprotections. May 29: Accessibility& Fair HousingJune 26: AffirmativelyFurthering Fair HousingJuly 31: Assistance AnimalsAugust 28: Fair Housing& Criminal BackgroundsSeptember 25: AddressingFair Housing Needs in RuralCommunitiesOctober 30: Fair HousingFundamentalsNovember 20: NationalOrigin ProtectionsDecember 18: HousingProtections for LGBTQ+Pennsylvanians51

PHRC SPEAKS: FAIR HOUSING IN THE 21ST CENTURYSEASON 5PHRC Speaks is a broadcast program that explores programs, policies, and issues that impact fair housingopportunities for Pennsylvanians. It airs the 1st and 3rd Sunday of the month at 3:00 p.m. on PCNtv. To check outrecent episodes, visit pa.gov/agencies/PHRC.December 3, 2023: DisparateImpact: Policies that keep people outof housingDecember 17, 2023: CommunityOutreach at PHRC December 31, 2023: Asking theRight Questions: ResponsibleArtificial Intelligence in Housing January 14: Fresh Perspectiveson Housing InequalitiesJanuary 28: Fair Housing & Utility JusticeFebruary 11: The Evolution ofHousing JusticeFebruary 25: The Importance ofPlace in Discussions about AIMarch 10: OvercomingBarriers to HousingMarch 24: The Journey to a New HomeApril 28: Leadership in Housing Justice52

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STATISTICS FY 2023/2024Top Three Complaint Bases of Four Subject Areas EDUCATIONRace1.Retaliation2.Disability 3.PUBLIC ACCOMMODATIONSDisability1.Race2.Retaliation3.EMPLOYMENTRetaliation1.Disability2.Sex3.HOUSINGDisability1.Retaliation2.Race3.54The Pennsylvania Human Relations Act & The Pennsylvania Fair EducationalOpportunities Act provide discrimination protections in employment,education, housing, and public accommodations.

STATISTICS FY 2023/2024Docketed from 7/1/2023 through 6/30/2024 TOTAL CASES BY SUBJECT AREA55

52BASIS OF COMPLAINTSDocketed from 7/1/2023 through 6/30/2024 Number of ComplaintsRetaliation (1212)Disability (1001)Sex (531)Race (525)Age (285)Ancestry (111)National Origin (95)Religious Creed (71)Color (62)Multiple Class (31)Use of Guide/Support Animal (14)Familial Status (11)Other (2)Trainer of Guide/ Support Animal (2)0200400600800100012001400STATISTICS FY 2023-202456

52CLOSURES BY CLOSURE TYPEDocketed from 7/1/2023 through 6/30/2024 STATISTICS FY 2023-2024412113911176Case Age at ClosureTotal% of CasesMonths 0-31598.77Months 4-628915.94Months 7-1249327.19Years 254029.78Years 325113.84Years 4+814.47Total1813100%CASE AGE AT CLOSUREDocketed from 7/1/2023 through 6/30/2024 57

E-EmploymentAgeEHPA*ED*Total40's250002550's10520010760's11520011770's352003780's+20002Total282600288H-HousingPA-Public AccommodationsED-EducationAGE*Age is not a protected class under this case categoryANCESTRYAncestryEHPAEDTotalAfrican11215American or United States11103Arab10001Asian10001Bosnian10001Dominican10001STATISTICS FY 2023-2024“If you are silent about your pain, they’ll kill you andsay you enjoyed it.”-Zora Neale Hurston58

E-Employment H-Housing PA-Public AccommodationsED-EducationANCESTRY (CONTINUED)AncestryEHPAEDTotalFilipino10001German01001Greek00011Hispanic6074172Indian11002Iranian10001Irish20103Kenyan10001Latino80008Lebanese10001Mexican10001Multiple00101Nigerian01001Pakistani10001STATISTICS FY 2023-202459

E-EmploymentH-HousingPA-Public AccommodationsED-EducationDISABILITYDisabilityEHPAEDTotalAIDS10001Alcoholism80008Allergies41106Anemia10001Anxiety Disorder1151903137Arthritis1521018Asthma1220014Attention Deficit Disorder1702322STATISTICS FY 2023-2024AncestryEHPA*ED*TotalPuerto Rican10102Russian10001Trinidadian/Tobagonian10001Total8612103111ANCESTRY (CONTINUED)“As individual fingers we can easily be broken, but alltogether we make a mighty fist.”-Sitting Bull60

E-EmploymentH-HousingPA-Public AccommodationsED-EducationDISABILITY (CONTINUED)DisabilityEHPAEDTotalAutism1732729Back6260068Bipolar1400115Brain/Head Injury900110Brain/ Head Injury (Traumatic)52108Cancer3141036Carpel Tunnel22004Chronic Fatigue20002Colitis20002Crohn’s Disease60006Dementia01001Depression2642032Diabetes3611038Disfigurement13004Drug Addiction60107STATISTICS FY 2023-202461

E-Employment H-HousingPA-Public AccommodationsED-EducationDISABILITY (CONTINUED)DisabilityEHPAEDTotalDyslexia10001Eating Disorder20002Epilepsy1510218Hip Replacement21003Extremities Impairment4841053Fibromyalgia61007Gastrointestinal1110012Gender Dysphoria10001Hand Injury 70007Hearing1018019Heart/Cardiovascular3411036Hernia50106HIV10001Immune System Impairment40004Keratitis20002STATISTICS FY 2023-2024“Don't listen to those who say YOU CAN'T. Listen to thevoice inside yourself that says, I CAN.”-Shirley Chisholm62

DisabilityEHPAEDTotalKidney1310014Learning Disability1011214Lupus40004Lyme Disease10001Manic Depression Disorder10001Mental- Other2851438Migraine1310014Missing Digits/Limbs10001Multiple Dystrophy10001Narcolepsy10001Nonparalytic Orthopedic10001Obesity10001Other3542243Other Blood Disorder10001Other Emotional/ Psychiatric01001E-Employment H-Housing PA-Public AccommodationsED-EducationDISABILITY (CONTINUED)STATISTICS FY 2023-202463

E-Employment H-HousingPA-Public AccommodationsED-EducationSTATISTICS FY 2023-2024DisabilityEHPAEDTotalOther Neurological812011Other Respiratory/Pulmonary 40004Paralysis10001Parotid Gland Dysfunction10001Parkinson’s Disease10001Post Traumatic Stress5054261Respiratory Pulmonary Disorder10001Schizophrenia35008Seizure Disorder60006Shoulder Impairment910010Sleep Apnea21003Sleep Disorder50005Speech40116Spinal Stenosis30104DISABILITY (CONTINUED)“I cannot remember a night so dark as to have hindered the coming day.”-John Brown64

E-Employment H-Housing PA-Public AccommodationsED-EducationSTATISTICS FY 2023-2024Familial StatusEH*PAEDTotalDesignee of Such Parent or Other Person HavingCustody11Domiciled With11Individual Not Yet 18 Living with Parents or Guardian66Parent or Other Person Having Legal Custody33Total1111FAMILIAL STATUS*Familial Status is only covered for Housing complaints. 65DISABILITY (CONTINUED)DisabilityEH*PAEDTotalStroke62008Thyroid Disease20002Vertigo40004Vision1402016Total780883728933

E-EmploymentH-Housing PA-Public AccommodationsED-EducationMULTIPLE CLASSMultiple ClassEHPAEDTotalAfrican American Female1211014African American Male1024117Total2235131NATIONAL ORIGIN National OriginEHPAEDTotalAfrica40015Algeria10001Bahamas10001Bosnia and Herzegovina10001STATISTICS FY 2023-2024“Everyone should be treated fairly no matter what theylook like.”-William Lloyd Garrison66Miscellaneous ClassEHPAEDTotalTrainer of Guide/Support Animal00202Use of Guide/Support Animal185014Total187016MISCELLANEOUS CLASS

E-Employment H-Housing PA-Public AccommodationsED-EducationNATIONAL ORIGIN (CONTINUED)National OriginEHPAEDTotalCameroon10001Canada10001China01102Cuba01001Dominican Republic20103Ecuador10001Egypt11002El Salvador71008Ghana01001Greece10001Guatemala10001Haiti40004India41005Iran- Islamic Republic of10102Ireland10001STATISTICS FY 2023-202467

E-Employment H-Housing PA-Public AccommodationsED-EducationNATIONAL ORIGIN (CONTINUED)National OriginEHPAEDTotalIsrael00011Jamaica20002Kenya10001Korea-Republic of10001Liberia20002Mali10001Mexico50005Nigeria10102Pakistan00101Philippines10001Puerto Rico1132016Sudan20002Trinidad and Tobago10001Ukraine20002United States1000010STATISTICS FY 2023-2024“There are no bonds so strong as those which areformed by suffering together.”-Harriet Jacobs68

E-Employment H-Housing PA-Public AccommodationsED-EducationRACE/COLORRace/ColorEHPAEDTotalAfrican American302252820375American Indian10001Asian1421219Bi-Racial1002214Black5566269Caucasian2910030Complainants Race and the known Association withAnother Person1752024Native Hawaiian/Pacific Islander10001Total429393926533STATISTICS FY 2023-202469NATIONAL ORIGIN (CONTINUED)National OriginEHPAEDTotalVietnam10001Zambia10001Zimbabwe02103Total5997277

E-Employment H-Housing PA-Public AccommodationsED-EducationRELIGIONReligionEHPAEDTotal7th Day Adventist10001Christianity1520118Complainant’s Religious Creed and the KnownAssociation with Another Person20002Hinduism20002Islam2804032Jehovah Witness20002Judaism21014Non-Christian10001Paganism10001Roman Catholicism30003Strongly Held Belief31004Wiccan10001Total6044270STATISTICS FY 2023-2024“Lynching is color line murder.”-Ida B. Wells 70

E-EmploymentH-Housing PA-Public AccommodationsED-EducationSEXSexEHPAEDTotalFemale2861489317Female Pregnant7900079Gender Identity/Transgender1811020Male7113277Sex-Other30104Sexual Orientation4334050Total500191711547STATISTICS FY 2023-2024RetaliationEHPAEDTotalAssisted40004Filed a PHRC Complaint2851135Otherwise Opposed Unlawful Activity 10055218211096Provided Information7492085Testified10001Total11126621221221RETALIATION71

TENURE RECOGNITIONMLK LEADERSHIP INSTITUTESTAFFRECOGNITIONJodi Bradley- 25 yearsAirrion Bethea- 24 yearsStephanie Chapman- 20 yearsDevan Price- 20 years20+ YEARSMartin Cunningham- 19 yearsDebbie Walters- 14 yearsHeather Roth- 11 yearsChristopher Young- 11 yearsMichael Goldstein- 10 yearsIan Fahnestock- 10 yearsMorgan Williams- 10 yearsCarrie Gagliano-9 yearsDerrick Testa- 9 yearsRonnessa Edwards- 8 yearsDana Prince- 8 yearsMichael Sutherland- 7 yearsShaheeda Wilks- 7 yearsChad Dion Lassiter- 6 yearsBeth Oster- 6 yearsAnthony White- 6 yearsGloria Richardson- 5 yearsWaydee Rivera- 5 yearsCarrie Simmons- 5 yearsRobert Taylor- 5 years 5+ YEARSEsther Arroyo | Khera Bowman | AmandaBrothman | Lauren Daman | Darlene Martin |Precious Johnson | Tarik Leftenant | Mila Pilz |Tamara Shehadeh-Cope | Michelle Smith | MontrellSmith | Ashley Walkowiak | Meghan Weisen 2024 PHRC Graduates10+ YEARS72

PHRC REGIONAL OFFICESBucksCarbonChesterDelawareLackawannaLehighLuzerneMonroeMontgomeryNorthamptonPikePhiladelphiaSusquehannaWayneWyomingAdamsBerksBradfordCentreClintonColumbiaCumberlandDauphinFranklinFultonHuntingdonJuniataLancasterLebanonLycomingMifflinMontourNorthumberlandPerryPotterSchuylkillSnyderSullivanTiogaUnionYorkAlleghenyArmstrongBeaverBedfordBlairButlerCambriaCameronClarionClearfieldCrawfordElkErieCOUNTIES SERVED BY EACH REGIONAL OFFICE73FayetteForestGreeneIndianaJeffersonLawrenceMcKeanMercerSomersetVenangoWarrenWashingtonWestmorelandPittsburgh Regional OfficeHarrisburg Regional Office Philadelphia Regional Office

CONTACT USIf you would like to file a complaint or if you have questions aboutanti-discrimination, contact one of our regional offices.PHRC Central & Harrisburg Regional Offices333 Market Street, 8th FloorHarrisburg, PA 17101Central: 717.787.4410 | 717.787.9780 TTYHarrisburg: 717.787.9780Philadelphia Regional Office110 North 8th Street, Suite 501Philadelphia, PA 19107215.560.2496 | 215.560.3599 TTYPittsburgh Regional Office301 5th Avenue, Suite 390, Piatt PlacePittsburgh, PA 15222412.565.5395 | 412.565.5711 TTY

P A . G O V / A G E N C I E S / P H R C@PA_HUMRELCOMM@PAHUMANRELATIONS@PENNSYLVANIA HUMAN RELATIONS COMMISSION@PENNSYLVANIAHUMANRELATIONSCOMM@PAHUMANRELATIONSCOMMISSIONF O L L O W U S :@PHRC