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Travis BohlingTravis Bohling is the Broker and Co-Founder of Home Ladder in Gilbert, AZ. His current mission isto improve the property management experience for owners, residents, and vendors bysimplifying interactions and streamlining transactions one home at a time.Meet the SpeakersCo-Founder, Home LadderChris ClothierChris puts his natural talents as an entrepreneur, a writer, passionate speaker, ultra-enduranceathlete, husband and father of five beautiful children on display every day. As an experiencedreal estate investor and speaker, Chris addresses small and large audiences of real estateinvestors and business professionals nationwide several times each year.Co-Founder, REI NationPablo GonzalezPablo is the Founder/CEO of Be The Stage. He is obsessed with human connection, and he’sused his expertise to grow non-profits, sell $60M+ construction projects, rescue fledgling start-ups, set record breaking quarters for $100M+ companies, and is named a Top 20 Under 40 in hishometown.Founder & CEO, Be the Stage1

Andrea HardawayAndrea Hardaway is the President and a Founding Partner of First Property Management (FPM)in Chattanooga, TN. She is freely sharing her strategic insights with others and has become ahighly sought after voice in the property management industry.Meet the SpeakersProperty Management Owner & StrategistChuck HattemerChuck Hattemer is the Co-founder & CMO of Poplar Homes. He co-founded a real estate techcompany, Poplar Homes, in 2014 with two friends and hasn't looked back. We built Poplar intoone of the largest in technology-enabled property management companies.Co-founder & CMO, Poplar HomesMichael KrauseMichael Krause is a Partner at Atrium Management Company. Michael believes in surroundinghimself with great people, and thrives on networking and making new meaningfulrelationships.Partner, Atrium Management Company2

Peter LohmannPeter Lohmann is the founder & CEO of RL Property Management, a residential propertymanagement company in Columbus, Ohio. Peter graduated with a Bachelor’s in electricalengineering and spent 5 years as a control systems engineer before founding RL PropertyManagement in 2013. RL Property Management now manages over 700 units for central Ohioreal estate investors.Meet the SpeakersCo-founder & CEO, RL Property ManagementRalph ReahardRalph Reahard is the Broker/Owner of Real Property Management Richmond Metro. In 2020,Reahard's management firm, RPM Richmond Metro, was named the Franchise of the Year,beating out 360 other stores and earning recognition as the best-run Real PropertyManagement office in the country.Broker / Owner, Real Property Management Richmond MetroJennifer Reulens, MBA, RMPJennifer Ruelens is the Broker/Owner of One Focus Property Management. Her passion is findingways to maximize the value of her clients’ investments by providing comfortable homes forpeople, reducing risk in operations, and by controlling costs.Broker/Owner One Focus Property Management3

Meet the Speakers Matthew Tringalli CEO Better Who Matthew Tringalli is the CEO at BetterWho We achieve this through three core values 1 Six Star Service Because five isn t good enough 2 Proprietary Processes To be truly exceptional it must be documented and repeatable to perfection every time 3 Problem Solver That kid from the Sixth Sense saw dead people I see solutions to problems Matthew Whitaker CEO Evernest Matthew is a student of the book Good To Great and is passionate about building Evernest to become the best property management company on the planet and maybe even the universe if Elon Musk will hurry up To do that he spent the first ten years of Evernest in the trenches but now focuses most of his time facilitating growth in other markets Entrepreneurship runs in the family His wife runs a successful business called Engaged Kelli Segretto Founder K Segretto Consulting Kelli Segretto brings over 20 years of experience in multifamily single family and LIHTC property management across 50 states and 6 countries As a trusted Prop Tech advisor Kelli has coached businesses across the US and abroad to discover the best fit for their organization With a focus on maintenance solutions her contracting background helps create optimal solutions for your business needs 4

Meet the Speakers5lisa wiselisa wise is the Owner + Founder of Flock. Flock is a purpose-driven, justice-based company thatoffers a new model for business in a world that will increasingly depend on companies tocontribute to stronger and more sustainable communities.Owner + Founder, FlockBrought to you by:Tyler NicholsAndrew SmallwoodCo-HostSecond NatureCo-HostSecond NatureLaura MacMinnEvent ProductionSecond Nature

Group MembersBreakout Room InstructionsTotal Breakout Time = _________ min.Opening Connection NotesWays to Reflect Back..."Thank you for what you shared.""I appreciate that you said ________""I hear you / feel you on that.""What you said resonated with me because_______""The gift you gave me with what you share was__________.""It struck me how you said ________. Thank you" 6

Future of Property Management PanelACTIONABLE IDEASBiggest Insights Action StepsJenniferReulensPeterLohmannTravisBohlingMatthewWhitaker7

Future of Property ManagementACTIONABLE IDEASBiggest Insights Action Steps8

Your Top A-Has, and Takeaways ReflectionPanel AppreciationStep 1: Jot down your learnings, a-has or takeaways (review your notes and capture or circle the most impactful). Step 2: Reflect back on what other are sharing to capture andborrow their learnings and apply them to your own. Bonus points for appreciating others' shares in the chat.9

MICHAEL KRAUSE PABLO GONZALEZCHUCK HATTEMERLISA WISEMATTHEW TRINGALLI ANDREA HARDAWAY KELLI SEGRETTOBreakout SessionsInvestor Experience Marketing Who Not HowCHRIS CLOTHIERRALPH REAHARD10

Notes"The RBP by Second Nature was awesome when rollingit out and we got great feedback from people whowere applying. They were thrilled, they'd never heard ofsomething like this before. It definitely gave us a highercaliber of potential residents applying as well." AMANDA BEUTLER, Apex Property Management11

12IDEA SHARINGGREATEST GIFTSQuestion...Breakout Room InstructionsStep 1: Share your Top 3 ideas(one at a time, 90 seconds or less each). Step 2: Reflect back to the person who just shared so they feel seen, heard or felt (1 sentence per person).Total Breakout Time = _________ min.

Notes"We wanted something that was simple that was as hands-off as possible that we did not have to spend a lot of timeonboarding and setting it up. RBP by Second Nature madethat a no-brainer for us because we just hand everything off." STEPHANIE MCCOY, Northpoint Asset Management13

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