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Global Employee Engagement2022Survey Results

Thank YouWelcome“Thank you to everyone who took the time to complete the 2022Employee Engagement Survey sent out earlier this year. Theresults are now in and ready to share. In addition to the corequestions, we would like to extend further thanks for theadditional constructive feedback that many of you took the timeto complete. As always, alongside the ‘what are we doing well’ –we also have some areas where improvement is needed and willbe working hard on these as we move into 2023 and beyond.”-Jen Pratt CPO

Survey PrinciplesHow It WorksTraditional five-point scoring mechanism to gain raw score information Same questions and scoring mechanism as 2019 with a small number of additional questionsFive main engagement questionseNPS score calculated from main questionDESCRIPTION RAW SCORE RATINGExcellentVery GoodNeutralLukewarmPoorEqual to or greater than 4.00Between 3.80 and 3.99Between 3.50 and 3.79Between 3.00 and 3.49Less than 3.00

At a GlanceThe Numbers66%Employeeswhorespondedin 2022 vs.76% in 20194.09/5Globalaveragescore vs.3.84 in 20193.99/5APACaveragescore vs.3.98 in 20194.07/5UK averagescore vs.3.83 in 20194.18/5US averagescore vs.3.78 in 201931EmployeeNetPromoterScore(eNPS) vs.16 in 2019

I have trust and confidence in my line managerI have a clear understanding of my job responsibilitiesI feel driven to help TAG succeed and will go beyond what is expected of me to ensure it doesMy line manager is an effective leaderI feel proud to work for TAGI intend to be working here in 12 months time All in the ‘excellent’ category (4+ score)Top Scoring QuestionsThe Results

Bottom Scoring QuestionsThe ResultsTAG gives me opportunities to learn and growI have received all the appropriate training I need to be able to do my jobI am well informed about what is happening generally within TAGThe Executive Team provides clear guidance on what we are trying to achieveI am well informed about what TAG wants to achieve in 2019 and beyondI feel that everyone is 'on the same team' across the organisation All in the ‘neutral’ category (3.5-3.79 score)

Key Engagement QuestionsThe ResultsI have trust and confidence in my line manager (Av. 4.44) I feel driven to help TAG succeed and will go beyond what is expected of me to ensure it does (Av. 4.41)TAG gives me opportunities to learn and grow (Av. 3.93)I would recommend TAG to friends as a good place to work (Av. 4.28)I intend to be working here in 12 months time (Av. 4.30) All have increased/improved vs 2019

eNPS ScoreThe ResultseNPS is built on the “ultimate” Engagement question: “Would you recommend (our company) to a colleague or friend?An eNPS score can range from -100 to 100. In general, a score of 10-30 is considered good, and a score of 50 isexcellent Our eNPS score: 31 (+15 points vs 2019!)

Areas of ImprovementThe ActionThere are 3 key areas requiring the most action within the survey results that can be supported through upholding our TAGvalues:TEAMWORK:Improve our ONE TEAM/ONE TAG result by maximizing our cross-territory knowledge and supportAMBITION:Improve our LEARN & GROW and TRAINING result by ensuring we build in time and resource appropriately across the yearGENUINE:Improve our COMMUNICATION related results by ensuring all routes and channels of communication is meaningful and genuine for all

Questions?That's a WrapPlease contact Jen Pratt, CPO, if you have any questions at all: jennifer.pratt@tag-group.com