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www.phrc.pa.govSpeak,Hear theChad Dion Lassiter, MSWExecutive Director, PHRCDr. Cornel WestSufferingif you want toTruth.pennsylvaniaHUMAN RELATIONS COMMISSIONYOU MUST LETpennsylvaniaHUMAN RELATIONS COMMISSIONwww.phrc.pa.govJoel Bolstein, EsqCommission Chairperson, PHRCElie WieselIntegrityDifference.ONE PERSON OFcanMaGuerline Laurore, EsqDirector of Policy andIntergovernmental Affairs, PHRCWest African ProverbLion’s Storywill NEVERTHEAS LONG AS THEbe Known Hunter is the oneTo TELL IT. pennsylvaniaHUMAN RELATIONS COMMISSIONwww.phrc.pa.govpennsylvaniaHUMAN RELATIONS COMMISSIONIN OUR COMMONWEALTH.SERVING PENNSYLVANIANS AS A HUMAN RELATIONS COMMISSIONER FOR OVER FORTY FOUR YEARS, has given ME theAND THE MISSION OF THE COMMISSION IN ORDER TO Eradicate Discrimination to enforceOCivil RightsRaquel YingstCommission Vice Chair, PHRCwww.phrc.pa.govuntil it isAnja VelemirSpecial Assistant to the Executive Director, PHRCImpossible,IT ALWAYS SEEMSDone.pennsylvaniaHUMAN RELATIONS COMMISSIONwww.phrc.pa.govTHE FIGHT FORpennsylvaniaHUMAN RELATIONS COMMISSIONCivil Rightshard tobecauseWORKED TOOour ancestorsContinuesturn back now.Tameka HatcherEducational Outreach/ Police Training Coordinator,PHRCwww.phrc.pa.govMorgan Williams, EsqAssistant Chief Counsel, PHRCtheRipOffBanDaiD.pennsylvaniaHUMAN RELATIONS COMMISSIONwww.phrc.pa.govpennsylvaniaHUMAN RELATIONS COMMISSIONwww.phrc.pa.govMayur Patel, Esq.Secretary & CommissionerReflect upon ourTOUCH.own ACTS and WE MUST CONSISTENTLYTHE ACTS OF OTHERSTHE FABRIC OF ALL WE constantly INFLUENCE to Ensure that Fairness, COMPASSIONAnd KINDNESSPermeate THROUGHOUTpennsylvaniaHUMAN RELATIONS COMMISSIONWE LIVE IN A WORLD IN WHICH WE NEED TOSHARE RESPONSIBILITY.THEN THERE ARE THOSE WHO SEE THE NEED AND RESPOND. I CONSIDER THOSE PEOPLE MYHEROES. It’s easy to say community,“It’s NOT NOT mymy Child, NOT my problem.”not myWorld,Fred RogersIan FahnestockClerk Typist 3, PHRCwww.phrc.pa.govDiminishedTHE RIGHTS OFof one manBeth OsterIntake Investigator, PHRCJFKEvery Manarearewhen theRightsThreatened.pennsylvaniaHUMAN RELATIONS COMMISSIONwww.phrc.pa.govpennsylvaniaHUMAN RELATIONS COMMISSIONgoing to get better.Like Younothing isa wholeUNLESS SOMEONEawful lot,Renee MartinDirector of Communications, PHRCDr. SeussCaresIt’s not.www.phrc.pa.govARE DENIED A SAFE PLACE TO LIVE, LEARN, WORK, AND SOCIALIZE. AMONG OTHERS—National Origin, Religion, Color, orDisability,Race, Sex,pennsylvaniaHUMAN RELATIONS COMMISSIONAleena Sorathia, EsqCommissioner, PHRCTHERE IS NO JUSTICEWHEN SOME—BECAUSE OFwww.phrc.pa.gov20192019Annual ReportAnnual ReportAnnual ReportAnnual Report20192019Annual ReportAnnual ReportAnnual ReportAnnual Report

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/2Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.PHRC at a GlanceLaunched PHRC Social Justice Film Series Talk Back In Designated Schools in PennsylvaniaFair Housing Conference, Fair Housing Training and Fair Housing TestingState Correctional Institution Listening Tour w/the Secretary of Corrections around inmate challengesAntisemitism Awareness & Intervention Initiative Sexual Harassment and Trauma Informed Training OngoingPHRC and DOC Female Inmate Prison design Initiative Domestic Violence Prevention & Awareness Relaunched a robust Mediation Program Established a Director of Policy & Intergovernmental Aairs positionGovernor’s Lean Management Training Ongoing EEOC and HUD Continuous TrainingPHRC Houses of Faith Fair Housing Initiative PHRC Backlog Re-Engineering PHRC Philadelphia Advisory Council formed along with 5 new Advisory Councils as wellPHRC Social Justice Global Initiative with Human Relations Commissions around the WorldTaking PHRC into nontraditional spaces to educate the public on how we work and their protections and rightsLaunched PHRC Social Justice Youth Community ProjectLaunched PHRC School to Prison Pipeline ProjectSuccessfully completed the Reading School District AgreementGraduated 12 PHRC Sta members from the MLK Leadership Institute Expanded our PHRC Social Justice Internship ProgramLaunched our PHRC Social Justice Portrait Program Expanded our PHRC Social Justice Lecture SeriesExpanded our PHRC Educational Division to better reach the communityContinued our PHRC No Hate In Our State Town HallsIncreased PHRC Sta Compliment to better serve the communityCompleted branding of PHRC Educational materials Educated the public about our PHRC LGBTQ Guidance through outreach eortsCompleted a thorough analysis of our processes and systems

3www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.Table of ContentsPHRC at a Glance .......................................................... Table of Contents ......................................................... Vision/Mission Statement ...........................................Governor’s Statement ................................................. Chairman’s Statement ................................................. 6Executive Director ....................................................... Commissioners .......................................................... ................................................. 10Communications and Public Relations ......................  ...........................................Education Division ................................................. Enforcement Division ............................................  .................. Social Justice in the Beloved Community ............ ...................................  ..................................  ................................  ..................................................Hearing Examiner Report ......................................... 

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/4Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.Pennsylvania Human Relations Commission 333 Market Street, 8th Fl | Harrisburg, PA 17101| 717.787.4410 | F 717.787.0420 | www.phrc.pa.gov PHRC Vision, Mission & Values VISION As Pennsylvania’s civil rights leader, it is our vision that all people in Pennsylvania will live, work and learn free from unlawful discrimination. MISSION The PA Human Relations Commission promotes equal opportunity for all and enforces Pennsylvania’s civil rights laws that protect people from unlawful discrimination. VALUES  Equality - We believe strongly in the equality and dignity of all individuals. We uphold the principles of justice and fairness through our work, conduct and communication.  Service - We subscribe to the highest standards of responsiveness, quality, timeliness and professionalism.  Integrity - We uphold the highest standards of honesty and transparency. We are candid, trustworthy, credible and unbiased.  Excellence - We strive to excel in our work. We endeavor to ensure a highly prepared, diverse, competent and committed workforce.  Teamwork - We build and sustain strong, constructive and collaborative relationships.  Respect – We value employees’ talents and differences and treat them with consideration and importance. PHRC Vision, Mission & ValuesAs Pennsylvania’s civil rights leader, it is our vision that all people in Pennsylvania will live, work and learn free from unlawful discrimination.The PA Human Relations Commission promotes equal opportunity for all and enforces Pennsylvania’s civil rights laws that protect people from unlawful discrimination.Equality - We believe strongly in the equality and dignity of all individuals. We uphold the principlesof justice and fairness through our work, conduct and communication.Service - We subscribe to the highest standards of responsiveness, quality, timelinessand professionalism.Integrity - We uphold the highest standards of honesty and transparency. We are candid, trustworthy, credible and unbiased.Excellence - We strive to excel in our work. We endeavor to ensure a highly prepared, diverse, competent and committed workforce.Teamwork - We build and sustain strong, constructive and collaborative relationships.Respect – We value employees’ talents and dierences and treat them with considerationand importance.VISIONMISSIONVALUESPennsylvania Human Relations Commission 333 Market Street, 8th Fl | Harrisburg, PA 17101| 717.787.4410 | F 717.787.0420 | www.phrc.pa.gov(l-r) Ronnessa Edwards, Latifah Riley, Diana Medley, Chad Dion Lassiter, Terri Thomas

5www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.A Message fromGovernor Tom WolfSince its inception, the Pennsylvania Human Relations Com-mission (PHRC) has upheld the principles of our founder, William Penn, including fairness, equality, and inclusion for all. Pennsylvania, for centuries, has represented these values to ensure that all of our citizens have equal opportunity, wheth-er that be in employment, education, or in their private lives.The work PHRC has undertaken in this past year exemplies the dedication and continual commitment by the common-wealth to protect all Pennsylvanians from discrimination. Although tremendous progress has been made in protecting our citizens, there is still more work to be done. The admin-istrative, legal, and investigative sta at PHRC continues to work alongside Pennsylvania’s executive agencies to com-plete every case with the utmost care. I commend PHRC’s success over the past year and look forward to supporting their eorts in the years to come.Sincerely,Tom WolfGovernor

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/6Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.The Pennsylvania Human Relations Commission has been actively engaged in protecting the civil rights of all the state’s residents since the agency was rst created in 1955. Every day the PHRC deals with issues that adversely impact residents in the most personal way and each year we investigate and adjudicate thousands of discrimination complaints. These are extraordinary times to chair the PHRC. Uncivil discourse and violence constantly threaten to erupt while discriminatory practices must be policed to ensure equality of opportunity for all our state’s residents. The strength of the PHRC is its unwavering commitment and its extensive experience. However, it is important that we continue to challenge ourselves to nd the best methods of outreach and engagement to inform Pennsylvanians of their rights under the law and employers and landlords of their obligations. As Chairman, I believe that a diverse leadership team is essential for this work and this is reected in our Commissioners and across the sta. I appreciate that Chad D. Lassiter, executive director, continues to energetically and intellectually move the agency forward by establishing priorities in new areas including such as Sexual Harassment Symposium, Antisemitism Prevention, LGBT Advocacy and the Social Justice Global Initiative. I want to thank the Commissioners for their engagement with management and I want to thank the sta of PHRC for all their hard work and their eorts to meet our new objectives in a mission-oriented way. I also want to express my personal gratitude to Governor Wolf for his leadership and to our friends in the General Assembly for their continued support of PHRC. Unfortunately, these are contentious times and the PHRC has never been more necessary. But it is a privilege to lead the Board of the Pennsylvania Human Relations Commission that stands rmly on the frontline of ensuring fairness and peace. I look forward to continuing to work with my fellow Commissioners, our Executive Director, Regional Directors and the professional sta in each of our four oces to help make PHRC a leader among states and one of the nation’s premier civil rights agencies. We welcome you in partnering with us on this continued journey. Chairman’s StatementCommissioner - M. Joel Bolstein

7www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.Executive DirectorExecutive Director - Chad Dion LassiterWhen a hateful act occurs in our communities – whether a horrendous act of mass violence or an unfortunate case of individual discrimination - it rips apart our social fabric. The problem doesn’t disappear when the police leave nor dissipates when the story is no longer in the news. For hate to abate, there must be a healing process. The Pennsylvania Human Relations Commission is the agency tasked with promoting justice, fairness and equality. All of us take very seriously this legal and moral obligation to those who have been aggrieved and unfortunately, the need for our services remain strong. Last year, we received almost 2,000 new cases to investigate. However, we must also help restore the peace in an adversely impacted community. Since becoming the executive director of PHRC nearly two years ago, I’ve singularly focused on our mission - The PA Human Relations Commission promotes equal opportunity for all and enforces Pennsylvania’s civil rights laws that protect people from unlawful discrimination. Hate is an ancient concept but confronting hate requires new 21st century tools. I’ve introduced new methods for tackling an age-old problem. One essential tool has been to craft opportunities for meaningful dialogue and to create a sense of trust and safety for community residents to voice diering opinions in a nonviolent manner. This is the rationale behind our No Hate in Our State tour and reports which provides a blueprint for both the community and the PHRC to decrease hate-fueled activity in our state. For example, we are partnering with social justice groups, such as the NAACP, to confront hate group activity and discriminatory practices. We will continue to take steps to expand the training, outreach and educational work that is critical in confronting the forces of hatred and discrimination in our communities. In my rst year, I conducted a statewide listening tour. Last year, we designed innovative initiatives rooted in evidence-based practices. This year, we are in the implementation phase for such activities as our Social Justice Initiative and Social Justice Lecture series. These are just two of the programs that will make us the premier civil rights organization of the 21st century. I want to thank the sta of the PHRC who stands ready daily to confront hateful acts and to be part of the healing process in communities impacted by discrimination. I also wish to thank the PHRC Commissioners and Governor Tom Wolf who continue to provide critical support. Our ambition and fervent wish will remain to help Pennsylvania become a more peaceful and just community for all its residents.

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/8Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.Commissioners“I am very grateful to Governor Wolf for appointing me Chairperson and allowing me to continue in a leadership role alongside my fellow Commissioners, our wonderful new Executive Director, Chad Dion Lassiter, and our very talented and extremely dedicated professional sta.“Chairman M. Joel Bolstein“ When rights of human beings are compromised, they loose the opportunity to a productive life.”“The road to justice should be free of impediments.”“Everyone deserves to live in a society free of discrimination.”Commissioner Radheshyam M. Agrawal, M.D.Commissioner George B. DawsonCommissioner Kathleen Dormer“My hope for PHRC is that it will continue to be the government agency that promotes civil rights, eradicates discrimination for all, and upholds Equal Educational Opportunity for all children so that we can create a better future for all.”Vice-Chair & Commissioner Raquel O. Yiengst“I am proud to be part of a group of individuals whose singular focus is to ensure that the people of our Commonwealth are being treated fairly and with respect. This area of focus is now more important than ever.” Secretary & Commissioner Mayur Patel, Esq.

9www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.Commissioners “Even though our task is daunting we can meet it” “The role PHRC plays is essential to the freedom to live, work, play, and visit Pennsylvania without fear of discrimination.”“There is no justice when some—because of race, sex, religion, color, national origin, or disability, among others—are denied a safe place to live, learn, work, and socialize. I am proud to serve on a Commission that strives to build a Commonwealth full of communities free of hate and discrimination.”Commissioner Gerald S. Robinson, Esq.Commissioner Adrian ShankerCommissioner Aleena Y. Sorathia, Esq.“From the White House to our house, human relations is an important aspect of the quality of our life. Fairness, in housing, employment and racial and religious tolerance is an essential responsibility of our organization.”Commissioner Curtis Jones“Every day presents new opportunities!”Commissioner Michael Hardiman

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/10Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.Executive Oce StaAnja Velemir has been with the Commission for two years and works directly with the Executive Director and Communication Director. She is the liaison between our agency and HR, OA and the Governor’s Oce for all agency related actions. She is responsible for Executive Team planning and maintains our calendars. She is solely responsible for posting open positions and maintaining job descriptions. Anja oversees all our purchasing and maintains the budget for reporting purposes. Anja coordinates special projects as directed by the Executive Director in addition to her normal course of work.Carrie Peace-Simmons was born and raised Paterson, New Jersey and now a resident of the great city of Harrisburg, PA for 11 years. She is an Executive Administrative Assistant where she provides discreet and condential and administrative support to all senior management sta. Carrie holds an Associate Degree in Business Administration and Marketing and a Bachelor Degree in Business Administration and Management. When Carrie is not wearing her hat as an Executive Administrative Assistant, she enjoys being a wife, mother of 2 sons, modeling and writing as her goal is to have her writings published.(l-r) Andrew Barnes, Chairman Bolstein and Executive Director Lassiter

11www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.Communications andPublic RelationsThrough its communications eorts, the Pennsylvania Human Relations Commission endeavors to increase awareness of its services and to better engage the public in a dialog that will lead to greater trust and understanding among the residents of the Commonwealth. Over the past year our most progressive project was to undertake a systematic analysis of the procedures, systems, and policies of the PHRC to increase our operational eectiveness and eciency allowing us to better serve the citizens of the Commonwealth. The analysis was inclusive. Sta members and contracted partners were surveyed, training manuals were reviewed, and our record keeping and case management systems were analyzed. The result is we are now developing our internal teams who will be tasked with implementing the recommended changes in the report. We have made many improvements in our communication, both internally and externally. This includes: • Redesigned all of our brochures with new branding• Kicked o our Human Relations Commission newsletter which updates sta and partners on what is happening at the PHRC • Kicked o our NO HATE IN OUR STATE PORTRAIT campaign to raise awareness around social justice. • Continued our NO HATE IN OUR STATE Town Hall meetings• Initiated our PHRC Social Justice Youth Community Project which recognizes the importance of our young people embracing the diversity of their own communities. We granted four high schools funds to be specically used to implement a diversity project in their community. Each school reports back to PHRC the details of the project and any outcomes along with recommendations for adapting and continuing the project.• Increased our collaborative eorts with other agencies and other partners such as the Oce of Attorney General, Oce of Auditor General, Department of Corrections, HUD and EEOC along with local Human Relations Commissions’, NAACP.“Our country is not the only thing to “Our country is not the only thing to which we owe our allegiance. It is alsowhich we owe our allegiance. It is alsoowed to justice and to humanity.”owed to justice and to humanity.” - James BryceCommunications andPublic RelationsRenee MartinDirector

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/12Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.“ere never will be complete equality“ere never will be complete equalityuntil women themselves help to makeuntil women themselves help to makelaws and elect lawmakers.”laws and elect lawmakers.” -Susan B. AnthonyThe Oce of Chief Counsel is comprised of the Chief Counsel and seven attorneys across the Commonwealth of Pennsylvania. PHRC’s attorneys provide general counsel to the PHRC regarding its administrative and operation functions, partner with the Director of Policy and Intergovernmental Aairs to oversee the Commission’s mediation program, support the Commission’s policy and legislative agenda, and handle cases involving allegations of discrimination in education. Attorneys situated in the PHRC’s regional oces work closely with the three Regional Directors as well as investigative and intake sta to initiate, investigate, and litigate claims of discrimination alleged by members of protected classes as dened by the Pennsylvania Human Relations Act (PHRA). The regional oce attorneys also provide legal assistance to complainants, train PHRC sta and members of the public, and prosecute violations of the PHRA. In 2019, PHRC attorneys reviewed approximately 700 complaints of discrimination and provided over 400 formal legal opinions to investigative Oce of Chief Counsel Leslie MarantEsquire, Chief Counselsta relating to cases led with the agency. Regional attorneys also prosecuted public hearing cases. In the past year PHRC attorneys helped procure contracts for expert witnesses and social justice lecturers, administered PHRC’s mediation program, litigated education discrimination cases, and designed and implemented trainings and seminars throughout the Commonwealth. 2019 Highlights • Commission attorneys led a brief Amicus Curie arguing for the PHRC’s continued jurisdiction to investigate and adjudicate claims of unlawful discrimination against school districts.• Secured a contract for First Person Arts which addressed healing the trauma of sexual harassment and assault through its groundbreaking concept of “applied storytelling” programming which incorporates rst person guided accounts of hurt and trauma to take steps toward initiating the healing process in both the individual and his or her respective communities.• Secured contracts for Tarana Burke, founder of the #MeToo movement, and Dr. Marquita Williams, moderator, for the Commission’s Sexual Harassment Conference held in May 2019.Oce of Chief Counsel

13www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.“ere never will be complete equality“ere never will be complete equalityuntil women themselves help to makeuntil women themselves help to makelaws and elect lawmakers.”laws and elect lawmakers.” -Susan B. Anthony• Secured a contract for author Damon Young, author of What Doesn’t Kill You Makes You Blacker, for the Commission’s social justice lecture series.• Coordinated mediation in which 255 complainants received mediation and 42 respondents received mediation and successfully mediated 14 cases. While settlements and details of mediation are condential, the settlements usually included both monetary and non-monetary relief.• Litigated a Commission-initiated Complaint which resulted in an Order requiring a school district to remove oensive imaging and logos which disparage Indigenous People. • Successfully defended a nal order of the PHRC in Commonwealth Court related to protecting the housing rights of citizens who require the assistance of support animals and assuring that those citizens remain free from retaliation by landlords.• Led an onsite inspection of records maintained by a school district necessary to carry into eect the provisions of the PHRA.• Successfully defended a Right to Know Appeal which sought almost 70 years of condential agency records.• Obtained full remedy relief for a former employee of a large Western Pennsylvania employer.• Obtained injunctive relief in Common Pleas Court for Complainants attempting to exercise their right to be free from discrimination.• Testied before the House Labor & Industry Committee and the Democratic Policy Committee.• Conducted various trainings and Continuing Legal Education (CLE) workshops across the Commonwealth including:• Prepared training materials and provided training to regional investigators regarding the standards for investigating education cases under the PHRA.• Provided training to local Commission Advisory Councils on employment discrimination and retaliation.

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/14Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.“We educated, privileged lawyers have a professional “We educated, privileged lawyers have a professional and moral duty to represent the underrepresented and moral duty to represent the underrepresented in our society, to ensure that justice exists for all, in our society, to ensure that justice exists for all, both legal and economic justice.” both legal and economic justice.” - Supreme Court Justice Sonia SotomayorEducation DivisionTo support the vision of the Pennsylvania Human Relations Commission to eliminate discrimination and bias throughout the Commonwealth, the Education and Outreach Division has a bi-fold obligation. First, we respond to cases of educational discrimination. One of our major initiatives has been to assist public school systems in addressing the needs of English language learners. Second, we collaborate with local Advisory Councils and the Inter-Agency Task Force to coordinate responses to discrimination and hate. Our local Advisory Councils are the eyes, ears and voices for the PHRC in the communities and we rely on them to carry the Commission’s message of no discrimination at the local level. We also work closely with the Inter-Agency Task Force which is made up of representatives of government agencies, nonprot partners, and community advocates who share information about civil tension in their areas. This information allows the PHRC to monitor and respond appropriately to situations. In addition, we are helping local Human Relations Commissions with support including training and technical advice. Education DivisionDr. Mary Ellen BalchunisDirectorThe division also hosts a variety of cultural programming throughout the state.In 1848, Horace Mann wrote: “Education, then, beyond all other devices of human origin, is the great equalizer of the conditions of men, the balance wheel of the social machinery.” We use education as the tool to train school districts, teachers and principals on Implicit Bias, to stop bullying among school students and to arrest the inuence of white supremacy on college campuses.

15www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.“We educated, privileged lawyers have a professional “We educated, privileged lawyers have a professional and moral duty to represent the underrepresented and moral duty to represent the underrepresented in our society, to ensure that justice exists for all, in our society, to ensure that justice exists for all, both legal and economic justice.” both legal and economic justice.” - Supreme Court Justice Sonia SotomayorImplicit Bias Training Implicit bias operates in an unconscious or concealed manner and refers to the attitudes or stereotypes that aect our understanding, actions, and decisions. This training, designed by the PHRC, helps participants become aware of their own biases. Participants can receive certication for Continuing Legal Education credits and Law Enforcement Ocer Training hours. In 2019, the Education Division presented “Leadership, Law Enforcement and Love” and we trained:• Local and University Police – 200 participants• School Districts – 500 participants• Local HRC’s• Community OrganizationsDepartment of Justice SPIRIT ProgramYouth need to develop the skills to nd a peaceful solution to disagreement. This conict resolution program works closely with the Department of Justice to teach students to get along with each other despite all their dierences. This year we worked with over 400 participants at a SPIRIT SUMMIT.Anti Bullying ProgramThis program was designed by PHRC to reduce bullying and discrimination directed to protected classes by students and educators. In 2019, the PHRC went to several schools and universities as well as faith-based organizations to spread the message of the dangers of bullying.Public Awareness EventsMore than 1,000 received information about the PHRC and it programs, at events hosted by legislatures, advocacy groups, and other departments. A special outreach to the LGBT community was made through Pride Events held to reach this community on the LGBT guidelines.PHRC also presented a Social Justice Lecture Series, and a Fair Housing Conference on Redlining and Gentrication.Cultural ProgrammingSeveral programs were held throughout the year for sta and the community to celebrate our diversity. • Black History Month• Women’s History Month• Hispanic Heritage Month• Portraits in Pride, Walking in Their ShoesNo Hate in Our State TourWe are so proud of our “No Hate in Our State” Town Halls. When there is an incident of great pain over hate in a community, we go into the community with our town hall and sta. In 2019, we worked in Carlisle, York, Erie, and Hanover.

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/16Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.Enforcement DivisionThe Enforcement Division is responsible for a substantial portion of the behind the scenes work at the Pennsylvania Human Relations Commission. We ensure that closed cases are processed, respond to requests for preliminary hearings as well as right to know requests. The Divisions also responds to data requests regarding the number of cases processed by the Commission from officials including township supervisors, planning board members and local human relations commission staffers. We work closely with the Equal Employment Opportunity Commission (EEOC) and the Department of Housing and Urban Development (HUD) who are our federal partners. Our 2019 highlights include processing 1,144 cases for closure, working with the state’s OA-Information Technology (OIT) to update our case management system, and working with the governor’s lean management team to shorten the various discrimination questionnaires, explore multiple ways to file a complaint online and streamline the agency’s investigative process. The clerical staff processed over 350 requests for information. This included sending out questionnaires and making referrals to other agencies or entities. We responded to 16 right to know requests and entered 1,040 EEOC investigated complaints into our internal case management system. In partnership with Philadelphia’s Department of Behavioral Health and Intellectual Disability Services (DBHIS), the Enforcement Division planned and participated in the PHRC’s first annual Sexual Harassment conference, Ending the Cycle of Silence, held May 2019. The symposium was designed to reach advocates, allies and members of the social justice community. PHRC staffers Jinada Rochelle, Director of the Enforcement Division and Heather Roth, Harrisburg Regional Director were the featured plenary workshop speakers. They discussed the PHRC’s investigative process for workplace sexual harassment complaints. The Enforcement Division provided fair housing and employment training to 922 real estate professionals, property managers, business owners and community members. In conjunction with other PHRC housing staff, the Enforcement Division planned PHRC’s annual fair housing conference entitled “Redlining and Gentrification: How Policies Effect Fair Housing.” Featured presenters included:• Angela McIver, CEO Fair Housing Rights Center of Southeastern Pennsylvania• Rachel Wentworth, CEO Housing Equality Center• Adrian Garcia, CFHS Director Housing Equality & Equality Institute, Lancaster Housing Opportunity Partnership• Roberto Chavez, Intake Supervisor, Region III FHEO HUD “We must not, in trying to think about how we can make a big“We must not, in trying to think about how we can make a bigdierence, ignore the small daily dierences we can make which, dierence, ignore the small daily dierences we can make which, over time, add up to big dierences that we often cannot foresee.”over time, add up to big dierences that we often cannot foresee.” - Marian Wright EdelmanEnforcement/ Compliance OceJinada Rochelle - Director

17www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.The Enforcement Division also invested in staff professional development. Several team members attended the EEOC’s national and regional conferences and the International Association of Official Human Rights Agencies national conference. Administrative Officer Debbie Walters graduated from the Commonwealth’s Leadership Development Institute and the Mentorship program. Clerk Typists Ian Fahnestock and Debra Brice received certificates of completion for attending the “Stop the Bleed” campaign sponsored by the American College of Surgeons Committee on Trauma. They also participated in the FBI’s symposium on hate crimes and anti-Semitism. Debra Brice, Debbie Walters and Jinada Rochelle graduated from the Martin Luther King Jr. Leadership Institute.

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/18Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.The Policy and Intergovernmental Aairs division is the legislative liaison for the Pennsylvania Human Relations Commission. Our division is responsible for addressing concerns from state senators and state representatives on behalf of their constituents who have a case led with the PHRC. The division also supports law-making eorts by providing information or feedback on draft civil rights bills on issues such as LGBTQ rights, sexual harassment issues and pay equity concerns. The division also monitors legislation and in-house policies. In 2019, our division concentrated its eorts on: 1. School to Prison Pipeline Initiative/ Restorative Justice Committee.Co-chairs a sta led Committee to increase awareness of the issue in our workforce as well as throughout the Commonwealth. Presented at Pennsylvania Department of Education Equity and Inclusion Task Force to inform relevant stakeholders of our eorts and request their assistance as we are planning a School to Prison Pipeline Initiative/ Restorative Justice conference. Researching information about dropout rates in the Commonwealth and how it aects underserved populations disproportionately impacted by the School to Prison Pipeline.2. PHRC Social Justice Global Initiative In October, we launched our PHRC Social Justice Global Initiative with a visit to the Haitian Embassy to the United States. Our delegation included PHRC Executive Director, his Special Assistant, and the Director of Policy and Intergovernmental Aairs. The Ambassador, his Special Assistant and the Vice Ambassador were present. The Ambassador expressed interest in inviting PHRC to go to Haiti to partner with the Haitian government and non-for-prot organizations to oer training on best practices. Other countries: Senegal, French Guiana, 3. NAACP Partnership Met with the Blanding Watson the then President of the State Conference to set out parameters for partnership in the future. Executive Director, Chad Dion Lassiter and I, met with Governor Wolf, Blanding Watson and Minister Rodney Muhamad, NAACP PA State Conference Political Action Chair and Philadelphia President to address how the NAACP and PHRC will partner on some important projects as well as to discuss other issues.Policy and Intergovernmental AairsPolicy and Intergovernmental AairsGuerline L. Laurore, Esq.Director“e way to right wrongs is to “e way to right wrongs is to turn the light of truth upon them”turn the light of truth upon them” - Ida B. Wells

19www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines. • School to Prison Pipeline• Hair Guidance• LGBT issues in education• Service Animals to include emotional support animals since the PHRA only mentions support animals for blindness or physical handicap or physical disability• Medical Marijuana, testing and expungement• Environmental hazards in Pennsylvania’s school districts• Disparities in healthcare aecting women of color• PHRC Sexual Harassment Policy• PHRC Vehicle Usage Policy• PHRC Commissioners’ Attendance at Meetings and Lyness requirements Policy• PHRC Attendance and Leave Policy5. Social Justice CommitteeSocial Justice Committee meetings are held every other month on the rst Monday unless there is a holiday. In attendance are the Executive Directors of the following Commissions: Governor’s Advisory Commissions on African American Aairs, on Asian and Pacic Islanders’ Aairs, on Latino Aairs, and on LGBTQ Aairs. Each Executive Director shares with our senior management sta the issues that their respective communities are facing so that our Commission remains on the most pressing civil rights issues. (l-r) Anja Velemir, Tameka M. Hatcher, Jalila Parker, Guerline L. Laurore, Renee Martin

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/20Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.Fifty-four years after the signing of the Civil Rights Act, the majority of Pennsylvanians believe real progress has been made in the ght against discrimination and prejudice. But as events such as the recent mass shooting in Pittsburgh make painfully clear, there is still much work to be done. Under the leadership of Executive Director Chad Dion Lassiter, PHRC has strengthened relationships with its community partners and developed several new initiatives to promote and advance social justice within the Commonwealth. Social Justice Lecture Series: To help raise community awareness about the eect of discrimination, the Commission implemented a Social Justice Lecture Series aimed at sparking conversation and inspiring more balance and compassion within the Commonwealth. The series continued with author/activist Damon Young and noted W.E.B. DuBois Scholar Dr. Anthony Monteiro who spoke about Martin Luther King and Mahatma Gandhi: Our Single Garment of Destiny in the Struggle for Peace and Justice. The Commission is planning additional sessions for the coming year.HRC Crisis Response:A new Racial Tension Reduction Response Team better equips the Commission to respond eciently and eectively to incidents of racial tension. As part of this initiative, PHRC will become a repository for real-time data tracking tensions in the community. This information will be shared with PA HRC’s community partners resulting in a proactive collective response that works to avoid escalation of issues.The team continues to respond to the numerous forms of hate across the Commonwealth with its various partners.Examples include:• A public hearing focused on the Neshaminy School District use of stereotypical logos and images of Native Americans for its sports teams and mascots.• Initial launch of the PHRC Social Justice Global Initiative. Invited to share best practices with the Canadian Human Relations Commission in Spring of 2020. Invited to meet with the Ambassador of Haiti to the US in December 2019.Social Justice in e Beloved Community“In the white community, the path to a more perfect union means “In the white community, the path to a more perfect union means acknowledging that what ails the African-American community acknowledging that what ails the African-American community does not just exist in the minds of black people; that the legacy ofdoes not just exist in the minds of black people; that the legacy ofdiscrimination, while less overt than in the past - are real anddiscrimination, while less overt than in the past - are real andmust be addressed.”must be addressed.” - Barack Obama

21www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.• Mediated an incident where a student wore an antisemitic Halloween costume in a Pennsylvania School.• Mediated and provide Implicit Bias Training to a school in which a school ocial dressed up like Steve Harvey and wore blackface during a teacher training. Partnerships:The struggle for social justice cannot be achieved alone. PA HRC is continually working to strengthen existing partnerships and develop new collaborations. Our partners include: • Local Human Relations Commissions and diversity organizations• The PA Department of Corrections• The PA Department of Education• US Department of Housing and Urban Development• US Equal Employment and Opportunity Commission• The State Police and local law enforcement agencies • Reading School District• Interfaith organizations• Advisory Councils• Fair Housing Rights Center in Southeastern PA• NAACP - Cheltenham and Philadelphia Chapters• Governor’s Oce• PA General Assembly• Department of Behavioral Health and Intellectual Disability Services• Urban League of Philadelphia(l-r) Chad Dion Lassiter & CNN Commentator, Van Jones

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/22Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.The Pittsburgh Regional Oce (PRO) of the PA Human Relations Commission embraces and promotes equal opportunity for all and protects and enforces the civil rights of all people from unlawful discrimination. PRO constantly works to carry out the Commission’s mission by way of the Pennsylvania Human Relations Act (PHRA) and the Pennsylvania Fair Educational Opportunities Act (PFEOA). The PRO and PA Human Relations Commission.HighlightsIn the past year the PRO has responded and provided sta investigative expertise to individuals who believe that they have been unlawfully discriminated against in violation to the PHRA. PRO found probable cause and conciliated a Consent Order for a major health care provider that secured compensatory monetary damages for the Complainant. PRO also secured a Consent Order with a school PittsburghRegional Oce“To be or not to be is not the question, “To be or not to be is not the question, the vital question is how to be the vital question is how to be and how not to be...”and how not to be...” - Rabbi Abraham Joshua HeschelPittsburgh Regional OceLyle WoodDirector553553discriminationcases are under investigation271271cases wereclosed$471,445$471,445was secured forcomplainingpartiesPittsburgh Highlights Addressing Discrimination district that established a multi-cultural student union, the implementation of the Department of Justice Spirit Program, agreed to hold Implicit Bias training, revise the existing Code of Student Conduct, prohibit paraphernalia that is considered to be racially or ethnically intimidating, prohibition of any gang related activity on school property, to maintain and report statistical data and reporting system regarding incidents of harassment due to students protected class, and monitoring all reports of discrimination or harassment for 4 years.

23www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.The PRO continues its outstanding outreach to urban, suburban, and rural communities to provide training on discrimination and technical assistance provided for by the PHRA and the PFEOA. The PRO has expanded and deepened our partnerships with other sister Human Relations Commissions (Pittsburgh and Erie), our federal partnerships (EEOC, HUD, DOJ, and the US Attorneys Oce), state partnerships (Attorney General’s Oce, Department of Corrections), NAACP, local community and neighborhood committees, and school districts. These evolving relationships have extended and strengthened the PRO’s ability to combat the discrimination in all of its forms and iterations. Events The PRO provides trainings, technical assistance, sits on panels that cover all topics regarding unlawful discrimination in employment, housing education, and public accommodation, regarding the statutes that are enforced under the PHRA and the PFEOA. Subject matter covered this year include:• Rights under the PHRA and PFEOA, jurisdiction and how to le a complaint• Practice before the PHRC (legal)• LGBTQ guidance and policy forum training• Sexual harassment• Social Justice Lecture Series featuring a national writer, humorist, and activist• Conducted a community town hall in Erie regarding unlawful discrimination, rights under the PHRA and PFEOA, and taking complaints from individuals who alleged that they were illegally discriminated against, in partnership with the Erie Human Relations Commission• Providing technical assistance and training to community service organizations concerning the PHRA • Conducted forums on illegal discrimination and the PHRA at the University of Pittsburgh and Community College of Allegheny County

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/24Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.The Harrisburg Regional Oce (HRO) serves 34 counties in the Commonwealth. The oce enforces the anti-discrimination laws in those areas through investigation and litigation activities. The oce also promotes equal opportunity through its outreach and education eorts. The HRO is committed to continuing to change the climate in PA through thoroughly investigating cases, facilitating resolutions where appropriate and educating the public about what discrimination is and how to end it. HighlightsThis year the HRO found probable cause in 34 cases brought before the Commission. In these cases, the Commission found that discriminatory actions did in fact happen such as:• An English-only rule being imposed on Latino employees, restricting them from speaking in their native languages during the workday• A female housing tenant being sexually harassed by maintenance sta and the housing provider not taking any actions to stop it• An African American man being terminated after committing a minor oense at work while his Caucasian coworker committed the same oense and was allowed to continue his employment• A woman was refused service at a Chinese restaurant because her service dog accompanied her• A man with a disability was denied the reasonable accommodations of short-term light duty and medical leave even though both posed no undue hardship on the companyHarrisburgRegional Oce“Let us look at Jim Crow for the criminal he is and“Let us look at Jim Crow for the criminal he is andwhat he has done to one life multiplied millions ofwhat he has done to one life multiplied millions oftimes over these United States and the world. Hetimes over these United States and the world. Hewalks us on a tightrope from birth”walks us on a tightrope from birth” - Rosa ParksHarrisburg Regional OceHeather RothDirector1,2691,269new cases were accepted for investigation3434probable cause 487487cases docketed595595cases closedHarrisburg HighlightsResolved Cases

25www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.EventsThe regional oce also conducted 29 training and outreach sessions during this time period. Twelve of those sessions were conducted as a result of a case settlement. The remaining 17 events were a result of organizations proactively requesting training from our agency or us stang informational booths. Organizations such as Stroudsburg Borough, The Jewish Community Center of the Lehigh Valley and Eurons NCS US, Inc. requested we train their sta on the topic of Anti-Harassment. Housing organizations such as the Realtors of Greater Harrisburg and Capital Area Rental Owners Association reached out to us for Fair Housing Fundamentals training. Additionally, the HRO participated in conferences such as the• Annual Legal and Legislative Conference for the Human Resource Professionals of Central Pennsylvania • Sexual Harassment Symposium held in Philadelphia earlier this year. It should also be noted that the 2 members of the HRO Sta, Michael Goldstein and Deven Price graduated from the Martin Luther King Jr. Leadership and Development program in June. Other sta members furthered their knowledge by attending courses such as Lean management, Anti-Bias, Transgender education, Active Shooter, ADA/ADAAA and by attending cultural programs for Women’s history month, black history month, Hispanic Heritage month and Portraits of Pride.

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/26Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.The Philadelphia Regional Oce (PRO) investigates discrimination complaints in employment, housing & commercial property, public accommodation and education in the ve-county area of Bucks, Chester, Delaware, Montgomery and Philadelphia by enforcing the Pennsylvania Human Relations Act (PHRA) and the Fair Educational Opportunities Act. The PRO is committed to conducting complete and thorough investigations to ensure that the citizens of Pennsylvania can live, work and go to school free of discrimination. HighlightsThe rst Philadelphia Advisory Council (Council) commenced at the PRO. The Council is made up individuals who have extensive civil rights experience. They are our eyes and ears in the community and have made strides in getting PHRC’s name out to the community.PhiladelphiaRegional Oce“We need to quit arguing about whether the“We need to quit arguing about whether theglass is half full or half empty - and instead glass is half full or half empty - and instead acknowledge that there’s not quite enoughacknowledge that there’s not quite enoughwater to go around.”water to go around.” - Kate BrownPhiladelphia Regional OceDiana MedleyDirector452452new cases accepted for investigation495495cases wereclosed176176cases were settled with monetary settlement of $1,330,361Philadelphia Highlights Resolving Cases

27www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.Events The PRO sta had the opportunity to plan the First Sexual Harassment Symposium in collabora-tion with the City of Philadelphia’s Department of Behavior Intellectual Disability, Services Engaging Males of Color Initiative and First Person Arts. There were workshops on Sexual Harassment and How to File A Complaint, Sexual Harassment in the Workplace – Advocating for Change, Sexual Harassment in Housing and Protections for the LGBT Community. The keynote speakers were Jennifer Storm, Commonwealth of Pennsylvania’s Victims Advocate and Tarana Burke, Founder of the Me-Too Movement. Several sta members attended the Martin Luther King Leadership Insti-tute and graduated June 2019. The training sharp-ened the sta’s leadership skills and prepared and empowered them to continue to promote social justice. PRO participate in a variety of local events to inform the community of the PHRC’s mission. These included:• Leadership, Law Enforcement and Love• Attacking Anti-Semitism and Racism in the Commonwealth • First Persons Arts Festival • Lutheran Settlement Outreach event at Thomas Paine Plaza • Neighborhood to Neighborhood Street festival sponsored by State Senator Anthony H. Williams • Black Women in Sports • Open House with State Senator Movita Johnson Harrell • Councilman Kenyatta Johnson’s Annual Community Appreciation Street Festival • Martin Luther King Jr. Day of Service at Girard College• State Representative Jared Solomon’s Good Neighbor event • Courageous Stories on Sexual Harassment • State Senator Vincent Hughes’ 2019 District Day • Somerset Academy • Octoberfest Sta promoted PHRC by participating in interviews with Radio One (radio program) and Entre Nosotros (TV program).

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/28Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.The Pennsylvania Human Relations Commission annually recognizes sta who exceed our already high standards with Star Awards. The program honors partners that have been instrumental in supporting our eorts to provide public service to those seeking relief from unlawful discrimination. The 2018 Star Award honorees were recognized during a luncheon at the December Commission Meeting. They include: Administrative Star Award - Regina YoungRecognizing an administrative sta member for providing outstanding customer service as well as exhibiting exemplary conduct and performance that supports the Commission’s operations. Administrative sta includes Clerks, Clerk Typists, Administrative Assistants and Administrative Ocers performing in a clerical capacity. Education and Outreach Award - Tameka M. HatcherRecognizing a PHRC employee whose training and outreach eorts have a profound impact on the lives of citizens of the Commonwealth.Legal Star Award - Stephanie ChapmanRecognizing an attorney who routinely goes the extra mile to serve his/her assigned investigative/intake teams, is a role model for his/her commission-wide peers and works hard every day to bring justice to those who have been harmed by discrimination. Partnership Star Award – Individual - Roberto Chavez-HUD & Jamie Williamson-EEOCPresented to an individual serving with an advisory council, local human relations commission or other agency or an individual volunteer who works closely with PHRC to achieve its goals of eradicating discrimination and promoting equal opportunity.Sta Recognition(l-r) Debbie Walters, Martin Cunningham, Chad Dion Lassiter, Anja Velemir, Jinada Rochelle

29www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.Partnership Star Award – Organization - Hazelton Advisory Council & Lehigh Valley Advisory CouncilPresented to an advisory council, local human relations commission or other agency that works closely with PHRC to achieve its goals of eradicating discrimination and promoting equal opportunity. Partnership Star Award – Government - Department of Corrections & Department of General ServicesThis award is presented to a government agency that closely collaborates with PHRC to serve the public and promote the mission of eradicating discrimination and promoting equal opportunity.Homer C. Floyd Pinnacle Award - Dr. Raquel YiengstThe highest honor presented by the Commission, this award is presented to an individual who has advanced the cause of civil rights through a lifetime of distinguished service to the mission of equal opportunity for all.New Employee Award - Gloria RichardsonRecognizing a new employee (with two years or fewer of tenure at PHRC) who strives daily to exemplify the mission, vision, and values of the Commission, treats everyone with respect, and addresses his/her workload with a sense of urgency. Recognizing intake investigators who interact daily with the public in a professional, caring, and compassionate manner; pay attention to detail; are great listeners and writers; and act with a sense of urgency when serving the public. Recognizing investigators who consistently go the extra mile to provide great customer service, are dependable and who serve as role models for their peers. Their passion for PHRC is evident in how they serve the public and work diligently every day to bring justice to others. This award recognizes employees who serve as a role model to others by embodying the essence of the mission of PHRC by displaying outstanding commitment to the work and concern for the cause of justice. Outstanding Team Award - Michael Goldstein & TeamRecognizing outstanding teamwork among a group of employees, this award promotes the spirit of teamwork within the Commission and the benets of teamwork to the clients we serve. A team is dened as a unit within the Commission or several units working together to achieve a goal.

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/30Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.2018-2019 Annual Report Information from the Oce of the Hearing Examiner1. Number of Motions .........................................................822. Cases Closed on Motion ....................................................33. Cases Placed on the Public Hearing Docket ................... 104. Cases Settled after Public Hearing Approved.................135. Pre-Hearing Conferences Conducted ............................. 146. Public Hearings Conducted ...............................................37. Number of Days of Pre-Hearing Conferences................ 148. Number of Days of Public Hearings ..................................79. Rules to Show Cause Issued .............................................1510. Cases Returned to Investigation - Answer Received ......1211. Rules to Show Cause Resulting in Liability Findings .......012. Final Orders after Public Hearings ...................................4 DuBoise - December 2018 Scott - December 2018 Blaine - April 2019 Riccardi - May 201913. Subpoenas .......................................................................99Oce of the Hearing ExaminerCarl H. SummersonPermanent Hearing Examiner

31www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.CASE STATISTICS - FY 2018-2019Complaints Docketed by Subject Area - FY 2018-2019Subject Area Number of CasesPercentage ofTotal CasesEmploymentEducationHousingTotal160521,1824%14%45 4%CommercialPropertyPublicAccommodations0 0%925 78%Basis of Complaints - FY 2018-2019Basis of Complaints 2018-’190.0%5.0%10.0%15.0%20.0%25.0%30.0%

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/32Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.CASE STATISTICS - FY 2018-2019Top ree Complaint Bases of the Four Categories - FY 2018-2019Case Statistics - FY 2018-2019HOUSING1. Disability2. Retaliation3. Race/ColorPUBLICACCOMMODATION1. Disability2. Race/Color3. RetaliationEDUCATION1. Disability2. Race/Color3. RetaliationEMPLOYMENT1. Retaliation2. Disability3. SexSettled After Probable Cause Finding26 (2%)Settled Before Probable Cause Finding288 (23%)Administrative230 (19%)No Probable Cause690 (56%)Total = 1,285Administrative Closings 2017-18Filed in Court109Court of Common Pleas22Federal Court87Average Case Age (June 30, 2019)632 Days(418 if you exclude casessubmitted for PH)Probable Cause Findings Approved41PHRC has issued 41 probable cause ndings. Some cases remain open for conciliation or public hearing

33www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.CASE STATISTICS - FY 2018-2019E - Employment | H - Housing | PA - Public Accommodations | ED - Education AgeRaceSexRace E H PA ED TotalAfrican American 246 44 18 10 318Asian 10 4 1 1 16Bi-Racial 3 2 2 7Black 15 3 3 4 25Caucasian 21 2 23Complainants race and the known association with another person2 2 4Total 297 55 22 19 393Sex E H PA ED TotalFemale 262 18 9 5 294Female Pregnant 38 2 40Male 81 12 2 6 101Sex-Other 1 1 2Total 382 33 11 11 437Age E H PA ED Total40-42 3 343-45 16 1646-48 12 1249-51 12 1252-54 34 3455-57 43 1 4458-60 42 4261-63 48 4864-66 42 4267-69 12 1270-72 12 1273-75 11 3 1476-78 9 979-86 4 1 5Total 300 5 305

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/34Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.CASE STATISTICS - FY 2018-2019E - Employment | H - Housing | PA - Public Accommodations | ED - Education National Origin E H PA ED TotalAfrica 1 1 2Algeria 2 2Bosnia And Herzegovina 1 1Brazil 2 2Cameroon 1 1Chile 4 4China 1 1Colombia 3 3Dominican Republic 3 2 5Egypt 1 1Guinea 1 1Haiti 2 2India 3 3Italy 3 2 5Jamaica 1 2 3Liberia 3 3Nigeria 2 2Pakistan 1 1Puerto Rico 3 3Russian Federation 1 1Sri Lanka 6 6Taiwan 1 1Trinidad And Tobago 5 1 6Tunisia 2 2United States 2 2Vietnam 1 1Total 50 6 5 3 64National OriginRetaliation E H PA ED TotalAssisted 16 3 1 20Filed a PHRC Complaint 50 14 2 1 67Otherwise Opposed Unlawful Activity 416 46 20 12 494Provided Information 23 23Total 505 63 23 13 604Retaliation

35www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.CASE STATISTICS - FY 2018-2019E - Employment | H - Housing | PA - Public Accommodations | ED - Education Miscellaneous ClassMultiple ClassMiscellaneous Class E H PA ED TotalTrainer of Guide/Support Animal 1 1Use of Guide/Support Animal 2 1 3Total 0 2 2 0 4Multiple Class E H PA ED TotalAfrican American Female 29 6 19 2 56African American Male 19 1 2 5 27Total 48 7 21 7 83Familial StatusFamilial Status E H PA EDDomiciled With 7Individual Not Yet 18 Living With Parents Or Guardian 9Parent Or Other Person Having Legal Custody 4Total 0 20 0 0ReligionReligion E H PA ED TotalChristianity 4 3 1 8Islam 23 1 24Jehovah Witness 2 2Judaism 6 1 1 8Non-Christian 1 1Total 35 2 5 1 43

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/36Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.CASE STATISTICS - FY 2018-2019E - Employment | H - Housing | PA - Public Accommodations | ED - Education DisabilityDisability E H PA ED TotalAgent Orange 8 8Alcoholism 4 1 5Allergies 2 2Anxiety Disorder 44 10 2 56Arthritis 14 14Asthma 3 7 10Attention Deficit Disorder 9 1 5 15Autism 5 2 5 12Back 30 3 1 34Bi-Polar 6 2 8Brain/Head Injury 1 1Brain/Head Injury (Traumatic) 4 1 5Cancer 12 1 13Carpel Tunnel Syndrome 1 1Cerebral Palsy 17 3 20Colitis 6 6Depression 17 3 20Diabetes 11 1 12Downes Syndrome 3 4 7Drug Addiction 10 10Dyslexia 5 5Eating Disorder 1 1Epilepsy 5 3 8Extremeties Impairment 17 4 1 2 24Fibromialgia 1 1Fibromyalgia 4 4Gastrointestinal 7 2 9Gender Identity Disorder 4 6 3 13Hand Injury 4 4Hearing 9 1 1 11Heart/Cardiovascular 9 2 11Hepatitis 2 2Hernia 5 5Hip Replacement 2 2HIV 2 2Immune System Impairment 2 2Disability E H PA ED TotalKidney 9 2 11Learning Disability 4 4Lupus 1 1Mental - Other 10 25 1 4 40Mental Retardation 2 2Migraine 7 7Missing Digits/Limbs 1 1Multiple Sclerosis 7 1 1 9Nonparalytic Orthopedic 5 5Obstructive Lung Disease 2 2Other 79 25 3 1 108Other Blood Disorder 5 5Other Emotional/Psychiatric 2 2 4Other Neurological 4 1 5Other Respiratory/Pulmonary 1 1Parkinsons Disease 1 1Post Traumatic Stress 15 2 1 18Schizophrenia 2 2Shoulder Impairment 2 2Sleep Apnea 1 2 3Sleep Disorder 1 2 3Speech 4 4Spinal Stenosis 5 5Stroke 6 2 8Tendinitis 2 2Tennis Elbow 2 2Vertigo 2 2Vision 2 1 1 1 5Total 447 125 22 31 625AncestryAncestry E H PA ED TotalComplainants ancestry and the known association with another person2 2Dominican 4 4Egyptian 2 2Hispanic 20 3 1 24Israeli 1 1Latino 3 2 5Puerto Rican 2 1 1 4Total 28 6 1 7 42

37www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.NO HATE NO HATE IN OUR STATE HELLAM TOWNSHIP, YORK COUNTY, PA “We must heal our communities and stand together against violence that grows from deep rooted hate, society will not survive otherwise.” -Chad Dion Lassiter, PHRC Executive Director CONFRONTING RACISM IN A RACIALLY DIVERSE REGION In this the third of three Town Hall discussions to take place across York Co. the PHRC along with Local Organizations and the Faith Based Community will facilitate a community discussion about healing after the senseless murder of Chad Merrill who stood up against the racist verbal attack of his African American friend. Free Event Social Justice Town Hall Series When: Thursday January 31, 2019 6:30-8:30pm Where: Hellam Twp. Fire Dept. 163 E. Market Street Hellam, PA 17406 Who We Are: The Pennsylvania Human Relations Commission is the agency that enforces the law that prohibit discrimination in the areas of employment, education, housing & commercial property and public accommodations. CONTACT: RENEE MARTIN COMMUNICATIONS DIRECTOR 717.787.4410 renmartin@pa.gov www.phrc.pa.gov Free Events!Free Events!IN OUR STATE“We must heal our communities and stand together against violence that grows from deep rooted hate, society will not survive otherwise” - Chad Dion Lassiter, PHRC Executive DirectorWho We Are: The Pennsylvania Human Relations Commissionis the agency that enforces the laws that prohibit discrimination in the areas of employment, education, housing & commercial property and public accommodations.CONTACT:Renee MartinCommunications Director717.787.4410

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39www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.

www.phrc.pa.govtwitter.com/PA_HumRelCommfacebook.com/PAHumanRelationsCommission/Social iconCircleOnly use blue and/or white.For more details check out ourBrand Guidelines.