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2017 PHRC Annual Report

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ANNUALREPORT2 017

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PHRC CommissionersPennsylvania Human Relations Commission (PHRC) Commissioners are appointed by the Governor and confirmed by the Senate to serve five-year terms. They are chosen to further the interests of the commonwealth by preventing and ending unlawful discrimination. They are charged with furthering the PHRC’s mission by working with community and religious organizations, advocacy groups, law enforcement and other community groups. Commissioners attend monthly meetings, preside over public hearings, guide decision-making, and set policies and priorities to support the agency’s mission.Top row - L to R: M. Joel Bolstein, Esq., Interim Chair, Raquel O. Yiengst, PhD, Vice Chair, George B. Dawson, Esq.,Middle row - L to R: Dr. Radheshyam M. Agrawal, Kathleen T. Dormer-Carusone, Michael Hardiman, Esq.,Bottom row - L to R: Curtis Jones, Jr., Mayer Patel, Gerald Robinson, Esq.2016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTMESSAGE FROM THE INTERIM CHAIRAND EXECUTIVE DIRECTOR .................................................. 1MISSION AND STRATEGIC PLAN .........................................2AT A GLANCE ........................................................................3ACCOMPLISHMENTS ...........................................................4OUTREACH AND TRAINING .................................................6ENFORCEMENT ................................................................... 11COMMUNICATION AND MEDIA ........................................... 13 DATA AND CASE STATISTICS .............................................. 15CONTENTS

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12016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTWe are pleased to welcome two new commissioners to the PHRC: Mayur Patel of Harrisburg and Curtis Jones, Jr. from Philadelphia. Commissioner Patel, is co-founder and principal of Laughner Patel Developers (LPD) which provides real estate development services. Commissioner Jones serves on the Philadelphia City Council and represents the 4th District of Philadelphia. We thank commissioners Varsovia Fernandez, Meron Yemane and Terrence Farrell whose terms expired, for their service to the PHRC. Our agency challenges have persisted this year due to budget cuts and decreased staff. The PHRC continues to address claims of discrimination from individuals across the state. We are pleased to note that outreach efforts have increased throughout the commonwealth. This year we held 160 community meetings and outreach events that touched 6,500 individuals.As part of our outreach efforts, PHRC held its December 2016 commission meeting in Philadelphia. The public session of the meeting was devoted to partnerships between the community, social services, schools and the police. The meeting was well attended by community groups, organizations and city officials.In June, the commission’s monthly meeting was held in Pittsburgh at the Carnegie Library of Pittsburgh, Homewood Branch. Homewood is a community experiencing housing and educational issues. At the meeting, Dr. Anthony Hamlet, Superintendent of Pittsburgh’s public schools, spoke to the attendees about the district’s strategic plan and goals for their schools including those in the Homewood area. Community members also expressed their concerns on matters relating to public safety, and the availability of affordable housing for residents.We thank our dedicated staff for their hard work and commitment to addressing the discrimination complaints we receive on a daily basis. Thank you to Governor Wolf and the legislature for their support.M. Joel Bolstein, Esq. Interim ChairJoAnn L. Edwards, Executive DirectorMESSAGE FROM THE INTERIM CHAIR AND EXECUTIVE DIRECTOR

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22016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTMissionMISSION AND STRATEGIC PLANStrategic Plan 2014 – 2017Goal 1:To ensure responsive, timely resolution of discrimination complaintsGoal 2:To promote equal opportunity and prevent unlawful discrimination by providing relevant training, reliable information and targeted outreachGoal 3:To ensure effective and efficient agency operations by optimizing resourcesIt is the Pennsylvania Human Relation Commission’s mission to promote equal opportunity for all and enforce Pennsylvania’s civil rights laws that protect people from unlawful discrimination.The 2014 PHRC Strategic Plan created a road map for PHRC to follow in order to achieve our vision that all people in Pennsylvania live, work and learn free from unlawful discrimination.In June 2017, The commission began to develop its 2017 – 2020 Strategic Plan and expects to complete it by January 2018.

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32016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORT2016 – 17: AT A GLANCEHits on PHRC’SYouTubeFair Housing RightsVideoDollars Given in SettlementsNumber ofCommunity Meetingsand Outreach Events, Reaching 6,500 IndividualsLegislative VisitsNumber ofProbable Cause CasesNumber of PHRC Cases ClosedAnnual Savingsby OfferingOnline EmploymentQuestionnairesCases Submitted to Mediation Program32016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORT1million160$ 3.1million25$74,756601,34884

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42016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTACCOMPLISHMENTSTown Hall MeetingsPhiladelphaOn December 19, 2016, PHRC held its monthly commission meeting in Philadelphia. As part of the public session portion of the meeting, a panel discussion took place on partnerships between the community, social services, schools, and law enforcement. Panelists included Randy Duque, Deputy Director of Community Relations Division, Philadelphia Commission on Human Relations; Kelvyn Anderson, Executive Director of the City of Philadelphia Police Advisory Commission; La’Tonya Bey-Gore, Police Diversion Liaison Officer with the Juvenile Justice Center of the Philadelphia Police Department; and Captain Kristal Turner-Childs, Commanding Officer of the Pennsylvania State Police Troop L.; with Tameka Hatcher, PHRC Outreach Coordinator, who served as panel moderator.Attendees represented local, state and federal organizations; legislators and staff; as well as law enforcement representatives and PHRC staff.Following the panel discussion, the audience had an opportunity to provide their thoughts and suggestions regarding PHRC’s role in helping to develop positive community and police relationships throughout the commonwealth. The group suggested that PHRC serve as a “connector” by bringing partners to the table to help establish cooperative efforts that address community issues and disseminate information on successful programs.PittsburghThe commission held its monthly meeting in Pittsburgh on June 26, 2017 at the Carnegie Library of Pittsburgh, Homewood Branch. During lunch, certificates were presented to 10 student leaders from schools in the Homewood area. Students were chosen by teachers for their outstanding community service and scholastic achievement. Parents, teachers and grandparents were also present at the event. During the meeting, Dr. Anthony Hamlet, Superintendent of Pittsburgh’s public schools, presented the district’s strategic plan and their goals for schools including those in the Homewood area.Attendees had an opportunity to present questions to Dr. Hamlet and comment on the school district’s strategic plan.Community members were able to express their concerns on matters relating to public safety, the availability of affordable housing, and lack of educational opportunities for young people. We learned that many local citizens, groups and organizations in Homewood are working hard to ensure a better life for their families and neighbors while experiencing environmental, social, and economic challenges.

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52016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTACCOMPLISHMENTSOnline Employment Questionnaire Saves PHRC Processing CostsIn September of 2015, PHRC began the process of allowing individuals to file an employment questionnaire online. PHRC worked with the Office of Administration to develop and offer this electronic option for those interested in submitting an employment discrimination complaint online. Since then, PHRC has saved $74,756.50 by offering this option, and hopes to save $282,758.00 over a five year period. Since the questionnaire is automatically entered into a computer tracking system, this feature has helped to efficiently process questionnaires. Additionally, PHRC received the Governor’s Office of Transformation, Innovation, Management and Efficiency award in 2016 for this initiative. PHRC is planning to offer additional questionnaires as an online option in the near future.Fair Housing MonthIn April, the U.S. Department of Housing and Urban Development (HUD), state and local agencies and community organizations across the country recognized the importance of fair housing for everyone in an effort to promote a better understanding of housing discrimination.PHRC partnered with HUD to recognize Fair Housing Month by launching a campaign aimed to educate young adults about their housing rights and discrimination. PHRC’s campaign for young adults included a two-minute video that is posted on YouTube. The video promotes the PA Fair Housing Hotline and drives interested individuals to the PHRC website which has updated housing information on the homepage. To view the video visit https://www.youtube.com/watch?v=bVKVG0S28xcAdditionally, PHRC partnered with the Fair Housing Rights Center of Southeast Pennsylvania to provide an educational training program on housing discrimination to students in high schools throughout Philadelphia.

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62016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTL to R – Kathy Morrison, Esq., Chief Counsel, Kathleen Dormer-Carusone, PHRC Commissioner, JoAnn Edwards, Executive Director, Mark Morrison, Esq., Christina Reese, Communications Director and Tameka Hatcher, Outreach Coordinator.OUTREACH AND TRAININGPHRC teamed up with Alpha Kappa Alpha Sorority, Inc. to offer “A Shower of Love for Seniors” at the Morrison Towers in Harrisburg. Lunch, entertainment and personal care items were provided to the residents of the facility. At the luncheon, Mark Morrison, whose father, Judge Clarence Morrison (for whom Morrison Towers were named), received a special recognition honoring his father who was also a civil rights advocate.In Recognition of MLKPHRC pro-actively offers free training upon request, to any organization in Pennsylvania. PHRC also conducts training when it is required as part of settling a complaint of unlawful discrimination. PHRC conducted training for community groups, local human relation commissions, police, housing providers, employers, county governments and others.PHRC Advisory CouncilsPHRC advisory councils were created by the PHRA to help the commission extend their reach into communities to promote a better understanding of discrimination and the services the agency offers.In 2016 – 17, all 10 advisory councils held meet-ings and special events; some of the councils focused on education and fair housing rights.PHRC’s proud to announce the creation of the Lehigh Valley Advisory Council. The group meets monthly at the Northampton Community College.Advisory Councils:Blair CountyCambria CountyCentre CountyCumberland/Perry CountiesLebanon/Lancaster/Berks CountiesLehigh ValleyMonroe CountyMontgomery CountySouth Western PAYork County

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72016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTOUTREACH AND TRAININGPRIDE Month CelebrationOn June 28, 2017, Acting Secretary of Health and Physician General Dr. Rachel Levine spoke to PHRC staff members from Central and Harrisburg Regional Office in recognition of PRIDE Month. Dr. Levine spoke to the group about issues facing individuals in the LGBTQ community and the importance of having protections in place for them.Third Annual Partnership SummitIn June, the PHRC held their third annual Partnership Summit. Participants included stakeholders/partners, advisory council members, Interagency Task Force members and staff from state Equal Employment Opportunity (EEO) offices and HRC members. Over 50 attendees took part in the day’s activities and had networked with other participants. The summit’s agenda offered information on:• The PHRC’s year in review • An inspirational luncheon speaker: Tiffany Chang Lawson, Executive Director of the Governor’s Advisory Commission for Asian Pacific American Islander Affairs.• A presentation on transgender awareness by Joanne Carroll, President of TransCentralPA • Breakout sessions on acceptance and awareness of cultural differences in policing; ADA/PHRA; support/service animals and community relations (presented by the Community Responders Network of Harrisburg).Tameka Hatcher presents information on community policing efforts.Acting Secretary of Health and Physician General Dr. Rachel Levine and PHRC Staff

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82016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTOUTREACH AND TRAININGPHRC’s Interagency Task Force is comprised of a group of state and federal agencies as well as non-governmental groups that meet monthly to address and learn about civil tension occurring in schools and communities around the state. The group refers inquiries to appropriate organizations and law enforcement agencies. This year, the task force focused on providing educational presentations to their members on related issues. Additionally, the task force helped PHRC update its website with anti- hate and bias information. http://www.phrc.pa.gov/biasandhate/Pages/Bias-Hate-Crimes-Information.aspxPennsylvania Interagency Taskforce on Community Relations and ActivitiesStudents Learn about Civil Rights and Community InvolvementFor the past three years, PHRC has participated in the awards ceremony for students of Paul V. Fly Elementary School in Montgomery County. East Norriton HRC worked with 4th grade teacher Danielle Wechsler, to teach the students about community involvement and civil rights. At the end of the program, each student was asked to write an essay or create a poster/art project that reflects what he/she has learned. The award ceremony was held on May 19, 2017 at the Montgomery County Court House. Parents, grandparents, local commissioners, elected officials and magistrate judge were in attendance to observe the students receiving certificates for their accomplishments.Local officials and students from Paul V. Fly Elementary School.Partnership on Equity GroupPHRC partnered with the PA Attorney General’s Office and the Governor’s Advisory Commissions on: Asian Pacific American Affairs, Latino Affairs, African American Affairs and disability organizations to share experiences and address discrimination and hate based incidents. The group began meeting in June 2017 and continues to meet on a monthly basis to discuss topics such as issues affecting Asian restaurants in the Philadelphia area and education equity concerns.

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92016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTHarrisburg Regional OfficeOUTREACH AND TRAININGThe HRO staff was very busy this year providing training throughout the region. Training has been offered to organizations, state agencies and businesses on diversity, fair housing fundamentals, employment and other topics relating to discrimination and the PHRA.Staff from the Harrisburg Regional and Central Office participated in and provided presentations at the Seventh Annual Diversity Summit sponsored by the Hispanic American Center in Hanover. More than 200 people attended the conference. In December 2016, staff from the Harrisburg Regional Office participated in an event held by the Harrisburg Islamic Center. The center provided community education in response to hate incidents against members of the Muslim community. In January 2017, the Harrisburg Regional Director, Heather Roth attended and gave remarks at the York Human Relations Commission Diversity Dinner.The Harrisburg Regional and Central Offices continue to participate in the yearly Harrisburg YWCA Race Against Racism. In June 2017, Roth carried out training sessions on fair housing fundamentals at the Multi-Family Affordable Housing Conference in State College in which more than 300 people attended. In total the HRO conducted 42 training/outreach events that directly reached about 776 people. Another 500 people were indirectly reached via the distribution of informational materials.Pittsburgh Regional OfficeStaff Participated in a Unity Rally hosted by Rep. Dan Miller in Mt. Lebanon in response to hate incidents in the area.The Pittsburgh Regional Director, Lyle Wood, participated in a housing workshop offered by the University of Pittsburgh’s School of Sociology. The regional office has provided information to the university to support students who may experience housing discrimination.In April, the Pittsburgh Regional Office participated in the annual Thomas Enzerra Foundation dodgeball event in Washington, PA.Rep. Dan Miller speaking to attendees of the Unity Rally.

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102016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTEducation Equity InitiativePHRC partners with the PA Department of Education, PA Safe Schools, PA State Police and the U.S. Department of Justice (DOJ) to provide intervention and support for schools experiencing acts of discrimination and disparate treatment. When a school is identified with a problem relating to equal education opportunities, the PHRC works with the DOJ and PA Safe Schools to address the issues. Many times a SPIRIT (Student Problem Identification and Resolution of Issues Together) Program is initiated and a team of students is selected to work on identifying and resolving issues. The PHRC, DOJ and PA Safe Schools representatives also work with teachers and administration.This year, the PHRC participated in 11 SPIRIT programs across the state.Fair Housing Five and the Haunted House Book ReadingsPHRC continues to provide free book reading sessions for schools, libraries, and organizations featuring the book, “The Fair Housing Five and the Haunted House”, which promotes an understanding of housing discrimination. The book is about a group of friends who work together to achieve fair housing and is an age-appropriate lesson on how discrimination hurts everyone in society.Since June 2016, the book readings have reached over 1,000 children.OUTREACH AND TRAININGPhiladelphia Regional OfficeThe Philadelphia Regional Office Director, Diane Medley, took part in a unity event sponsored by the Interfaith Center of Philadelphia. The Interfaith Center contributes to the area’s strength and vitality through multi-faith collaboration, education, dialogue and service.

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112016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTENFORCEMENTSex-Based DiscriminationA woman from Lewistown filed against her former employer who allegedly failed to pay female employee wages equal to male employees who held similar positions. In its investigation the PHRC found that the managers’ job descriptions were nearly identical. Furthermore, the woman’s duties required greater discretion and responsibility than those of other male colleagues. The PHRC ordered the business to cease from failing to pay female employees wages equal to male employees holding similar positions. PHRC required the business to award the woman $38,500 in back pay plus interest.Disability DiscriminationA man from central Pennsylvania filed a discrimination complaint alleging that his former employer did not accommodate his disability of Post-Traumatic Stress Disorder (PSTD) and terminated him because of the disability.PHRC investigated and ordered the business to cease discriminating against employees based on disability status and to reinstate him to his former or a comparable job. PHRC ordered the employer to pay the complainant approximately $120,000, which included lost wages plus interest and expenses.Race-Based DiscriminationA man from southeastern Pennsylvania filed a discrimination complaint alleging that his former employer terminated him because of his race and sex. At a public hearing, PHRC determined that the former employer failed to answer the man’s complaint and awarded him over $100,000 in appropriate damages for lost pay plus interest. PHRC also ordered the company to cease discriminating against employees based on race and sex.Public HearingsWhen an investigation results in a probable cause finding and conciliation efforts fail, the commission may hold a public hearing. At the hearing, both sides present testimony and evidence to support their case. The commission reviews the facts of the case and renders a formal decision. In 2016-17, there were 23 cases approved for public hearing, of which, seven cases resulted in public hearings being held. Of the remaining cases, some settled before a hearing and others remained on the public hearing docket as of June 30, 2017.

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122016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTENFORCEMENTMediation ProgramThe PHRC Mediation Program provides a mediation option for eligible claimants as an alternative to the investigation process. The program is a process where both parties agree to work together with a trained and neutral mediator to help them resolve differences with the goal of reaching a settlement that is acceptable to both parties. As of June 30, 2017, 71 mediators have been trained since the program’s inception in 2014-2015. Of these 71, 26 attorneys are trained from the PA Bar Association, 18 are from the Governor’s Office of General Counsel, 22 are from a community mediation program and 5 are individual mediators.In 2016-17 a total of 84 mediations were conducted. Of those, 44 cases were successfully settled. The program continues to focus on encouraging parties to seek mediation for employment and public accommodation issues. You can find out more about the Mediation Program on the PHRC website at http://www.phrc.pa.gov/Resources/Pages/Mediation.aspxHousing RetaliationA central Pennsylvania male filed a discrimination housing retaliation case with the PHRC after his landlord refused to renew his lease. The landlord’s refusal occurred after the man filed a complaint with PHRC.PHRC ordered the landlord to cease from retaliating against anyone who engages in protected activity under the Pennsylvania Human Relations Act (PHRA) and pay him a total of $5,300 for out of pocket expenses and compensation damages for embarrassment and humiliation. The landlord was also assessed a civil penalty of $3,000 to be paid to the Commonwealth of Pennsylvania bringing the total payment to $8,300.

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132016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTCOMMUNICATION AND MEDIAPHRC continues to develop its Fair Housing Campaign in an effort to make the public aware of their housing rights. In the past several years the agency has promoted housing rights through the internet, radio, bus wrappers and bus shelters. This year, the agency focused its efforts on providing housing rights education to young adults particularly those aging out of the foster system. PHRC worked with the Fair Housing Rights Center in Southeastern Pennsylvania, to provide educational sessions to groups of young adults. Additionally, a short video was developed on fair housing with the purpose of driving those who experienced housing discrimination to the Fair Housing Hotline. The video was placed on the PHRC website and YouTube. The video, on YouTube, was viewed over 1 million times! The media campaign was funded by the U.S. Department of Housing and Urban Development. Fair Housing Campaign• PHRC partnered with the NAACP Harrisburg Chapter to hold a press conference on Standing Together Against Hate and Bias. The press conference brought together PHRC partners such as; the Anti-Defamation League, PA State Police, Council on American Islamic Relations (CAIR), and the Harrisburg Area Community Responders Network, (CRN). • PHRC staff participated in several local radio shows to discuss hate and bias issues. • Harrisburg Regional Office intake investigator, Josh Bartash, and Executive Director JoAnn Edwards took part in a local National Public Radio affiliate – WITF morning talk show to discuss hate and bias in response to a proposed local gathering of the KKK. Education and Outreach Director Geoff Biringer also participated on the WITF talk show to address the descicration of a Jewish cemetery in Philadelphia and bomb threats on local Jewish Community Centers.• PHRC utilizes its Twitter account to notify the public about new and updated brochures, new initiatives and position statements. MediaPHRC, agencies, and organizations hold press conference.

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142016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTCOMMUNICATION AND MEDIAOver the past year, the PHRC has used various methods to promote the agency and the services it offers as follows:• Advisories are sent to the media notifying them of events and public hearings. Press releases are also issued when cases are closed as a result of public hearings. PHRC also uses press releases to notify the public when a new program is initiated. • The commissioners have issued several statements on the desecration of a Jewish cemetery and bomb threats in Jewish Community Centers in Philadelphia, Harrisburg and York. PHRC spoke out through a statement against the violence in Charlottesville, Virginia.• Pittsburgh Regional Office staff worked with a local newspaper, in Mt. Lebanon, to present an article on PHRC’s services.• Op-eds, which are short stories written to provide clarity or educate the public on topics, have been published in local newspapers. Topics such as housing and services offered by the PHRC were featured.• PHRC publishes quarterly newsletters which provides partners, organizations and the public with current information about commission programs and activities. Each newsletter is posted on the PHRC website.• PHRC brochures have been updated to include Filing a Complaint, Fair Housing Rights and Discrimination Facts. We are in the process of translating brochures into alternative languages.• PHRC is also active on Twitter (@PA_HumRelComm).Print

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152016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTE- Employment H- Housing PA- Public Accommodations ED -Education DATA ANDCASE STATISTICSSF Y 2016-17AgeE H PA ED Total40-42 6 643-45 12 1246-48 15 1 1649-51 25 2552-54 26 5 3155-57 57 5758-60 43 1 4461-63 43 1 4464-66 37 3767-69 29 2970-72 10 1073-75 13 2 1576-78 4 479-81 2 2 4Total 322 11 0 1 334AncestryE H PA ED TotalAfrican 7 7American or United States 10 1 11Asian 2 2Complainants ancestry and the known association with another person2 2Dominican 1 1Guatemalan 1 1Hispanic 50 8 8 66Indian 2 2Italian 2 2Latino 9 9Multiple 3 3Nigerian 1 1Pakistani 3 3Puerto Rican 2 2Spanish 1 1Trinidadian/Tobagonian 1 1Total 89 12 5 8 114The charts below correspond to the protected classes. Note that there may be more than one protected class in an individual case.

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162016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTE- Employment H- Housing PA- Public Accommodations ED -Education RaceRace E H PA ED TotalAfrican American 313 34 23 7 377American Indian 1 1Asian 9 4 13Bi-Racial 9 4 13Black 15 15Caucasian 18 4 2 24Complainants race and the known association with another person 1 8 1 10Native Hawaiian/Pacific Islander 2 2Total 367 51 26 11 455SexE H PA ED TotalFemale 276 19 4 1 300Female Pregnant 48 48Male 81 3 2 1 87Total 405 22 6 2 435ReligionReligion E H PA ED TotalBuddhism 1 1Christianity 11 2 1 14Complainants religious creed and the known association with another person1 1Hinduism 1 1Islam 20 2 1 4 27Jehovah Witness 8 8Judaism 8 8Morman 3 3Non-Christian 3 1 4Non-Jewish 1 1Not Work on Sunday1 1Pentecostal 1 1Rastafarian 2 2Strongly held belief 3 3Total 61 4 5 5 75DATA ANDCASE STATISTICSSF Y 2016-17

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172016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTE- Employment H- Housing PA- Public Accommodations ED -Education National OriginE H PA ED TotalBosnia And Herzegovina 1 1Chile 2 2China 2 2Colombia 1 1Complainants National Origin And The Known Association With Another Person2 2Cuba 3 3Dominican Republic 2 2Egypt 1 1Gambia 2 2Ghana 1 1Guatemala 1 1Haiti 8 8India 5 4 9Jamaica 6 2 8Liberia 5 1 6Mali 2 2Mexico 8 8Niger 1 1Nigeria 1 1Northern Mariana Islands 2 2Peru 4 4Poland 1 1Puerto Rico 8 2 10Romania 1 1Sierra Leone 1 1Trinidad and Tobago 2 2Turkey 4 4Ukraine 1 1 2United States 4 4Venezuela 1 1Vietnam 3 3Total 73 15 4 4 96DATA ANDCASE STATISTICSSF Y 2016-17

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182016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTE- Employment H- Housing PA- Public Accommodations ED -Education Familial StatusE H PA ED TotalDesignee Of Such Parent Or Other Person Having Custody 4 4Individual Not Yet 18 Living With Parents Or Guardian 2 2Parent Or Other Person Having Legal Custody 2 2Total 8 8Multiple ClassE H PA ED TotalAfrican American Female 50 1 3 54African American Male 21 2 3 26Total 71 3 3 3 80E H PA ED TotalTrainer of Guide/Support Animal 2 2Use of Guide/Support Animal 8 6 14Total 0 8 8 0 16Miscellaneous ClassRetaliationRetaliation E H PA ED TotalAssisted 42 33 1 76Filed a PHRC Complaint 55 14 69Otherwise Opposed Unlawful Activity 575 30 6 16 627Provided Information 69 2 71Total 741 77 7 18 843DATA ANDCASE STATISTICSSF Y 2016-17

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192016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTE H PA ED TotalAgent Orange 1 1Alcoholism 4 2 6Allergies 1 1Anxiety Disorder 56 3 1 60Arnold Chiari 2 2Arthritis 25 3 28Asthma 5 1 1 7Attention Deficit Disorder 12 1 3 16Autism 6 1 3 3 13Back 45 1 1 5 52Bi-Polar 14 3 17Brain/Head Injury 4 1 5Brain/Head Injury (Traumatic) 11 1 2 14Cancer 29 29Carpel Tunnel Syndrome 4 4Cerebral Palsy 4 1 4 9Cervical Discogenic Injury 1 1Cirrhosis of Liver 1 1Colitis 3 3Crohn’s Disease 3 3Dementia 3 3Depression 10 2 5 17Diabetes 33 1 34Drug Addiction 6 6Dyslexia 1 1Epilepsy 16 1 17Extremeties Impairment 15 3 2 20Fibromyalgia 3 1 4Gastrointestinal 6 1 1 8Hand Injury 7 7Hearing 14 5 3 22Heart/Cardiovascular 19 19Hernia 4 4Hip Replacement 5 5DisabilityE H PA ED TotalHIV 2 1 2 5Kidney 12 12Liver Impairment 3 3Lupus 4 4Menieres Disease 1 1Mental - Other 19 21 1 41Mental Retardation 4 4Migraine 8 8Multiple Sclerosis 9 9Narcolepsy 4 4Nonparalytic Orthopedic 5 5Obsessive Compulsive Disorder2 2Other 127 62 8 2 199Other Blood Disorder 2 2Other Emotional/Psychiatric 2 2Other Neurological 3 3Other Respiratory/Pulmonary 1 1Panic Disorder 2 1 3Parkinsons Disease 1 1Post Traumatic Stress 18 1 19Renal Dysfunction 1 1Schizophrenia 1 2 3Seizure Disorder 3 2 1 6Shoulder Impairment 16 16Sleep Apnea 6 6Sleep Disorder 1 1Speech 3 1 4Spinal Stenosis 8 8Stroke 2 2Thyroid Disease 1 1Vision 14 5 19Total 657 119 36 22 834E- Employment H- Housing PA- Public Accommodations ED -Education DATA ANDCASE STATISTICSSF Y 2016-17

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202016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTCLOSED CASES BY CATEGORY 2011 — 2013SFY 2011/12Closed Cases By Category% of Cases Vs. CategoriesCommercial Property 8 0.22%Education 89 2.50%Employment 2,961 83.17%Housing Cases 298 8.37%Public Accomodation 204 5.73%Total 3,560 100.00%SFY 2012/13Closed Cases By Category% of Cases Vs. CategoriesCommercial Property 26 0.87%Education 71 2.37%Employment 2,478 82.85%Housing Cases 264 8.83%Public Accomodation 152 5.08%Total 2,991 100.00%

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212016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTCLOSED CASES BY CATEGORY 2013 — 2015SFY 2013/14Closed Cases By Category% of Cases Vs. CategoriesCommercial Property 34 1.29%Education 47 1.78%Employment 2,247 85.24%Housing Cases 185 7.0 2 %Public Accomodation 123 4.67%Total 2,636 100.00%SFY 2014/15Closed Cases By Category% of Cases Vs. CategoriesCommercial Property 8 0.35%Education 34 1.49%Employment 1,883 82.73%Housing Cases 228 10.02%Public Accomodation 123 5.40%Total 2,276 100.00%

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222016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTCLOSED CASES BY CATEGORY 2015 — 2017SFY 2015/16Closed Cases By Category% of Cases Vs. CategoriesCommercial Property 2 0.12%Education 30 1.73%Employment 1,415 81.60%Housing Cases 204 11.76%Public Accomodation 83 4.79%Total 1,734 100.00%SFY 2016/17Closed Cases By Category% of Cases Vs. CategoriesCommercial Property 20 1.47%Education 20 1.47%Employment 1,113 81.72%Housing Cases 144 10.57%Public Accomodation 65 4.77%Total 1,362 100.00%

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232016-2017 PENNSYLVANIA HUMAN RELATIONS COMMISSION ANNUAL REPORTCLOSED CASES VS. COMPLEMENTSFYTotal Cases Closed by SFYPHRC Filled Complement2011/2012 3560 1002012/2013 2991 912013/2014 2636 882014/2015 2276 932015/2016 1734 712016/2017 1372 73

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