2011 PHRC Annual Report : simplebooklet.com

Enforcing Anti-Discrimination Laws Protecting Civil Rights Advancing Accessibility Uniting Communities Building Bridges Opening Doors Breaking Barriers Celebrating Diversity Ensuring Equal Opportunity Promoting a Prejudice-Free PA • www.phrc.state.pa.us Enforcing Anti-Discrimination Laws Protecting Civil Rights Advancing Accessibility Uniting Communities Building Bridges Opening Doors Breaking Barriers Celebrating Diversity Ensuring Equal Opportunity Promoting a Prejudice-Free PA • www.phrc.state.pa.us 2010-2011 Annual Report • A Year in TransitionGovernor Tom Corbett • Chairman Gerry Robinson2010-2011 Annual Report • A Year in TransitionGovernor Tom Corbett • Chairman Gerry Robinson

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2Since 1955, the PA Human Relations Commission has carried out a two-part mission: enforcing nondiscrimination laws and raising public awareness of equal opportunity principles. The January 2011 retirement of 41-year Executive Director Homer C. Floyd ushered in an era of transition. 2010-11 was a year spent celebrating the commission’s progress, while envisioning innovative ways to continue fullling our mission.The retirements of Floyd and nine others — seven percent of our workforce, with over 250 years of combined experience — meant a loss of a wealth of institutional memory and civil rights history. The challenge to maintain our passion and focus on mission in the midst of signicant change, came hand-in-hand with the opportunity to evaluate the way we operate and seek ways to streamline and improve. Our policies and practices must change to reect changes in civil rights legal trends, scal constraints, human resources and technology. To address these challenges and opportunities, commissioners held two retreats with these primary goals; 1) revitalizing their roles in commission oversight and policy guidance and 2) planning the recruitment and selection of a new executive director.Based on authority given in the PA Human Relations Act, we restructured the commission into four committees: • Policy — to oversee development and implementation of commission policies;• Personnel — to oversee recruitment, hiring and other human resources initiatives;• Programs — to develop and oversee programs implemented to fulll agency objectives; and• Budget & Finance — to guide development and implementation of agency-wide scal practices and efciencies.Gerald S. RobinsonChairmanJoAnn L. EdwardsExecutive DirectorMessage from the Chairman & Executive Director

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ProgressThese committees will provide the priorities, strategy and blueprint for an overall re-design of PHRC — and a new path toward our goal of eliminating illegal discrimination in Pennsylvania. We owe retiring staff members and former Chairperson Stephen A. Glassman a debt of gratitude for their years of service. Signicant thanks also go to current staff members for tirelessly lling multiple roles, and to Governor Corbett’s Ofce and the Ofce of Administration for their support during the transition. Together, we have laid the foundation for a future of continued progress toward achieving equal opportunity for all in Pennsylvania.Gerald S. RobinsonChairmanJoAnn L. EdwardsExecutive DirectorContents:Message from Chairman & Executive Director pages 2-3Commissioners page 4Dedicationpage 5Focus: Investigations & Enforcement pages 6-9Focus: Promoting Equal Opportunitypages 10-11Case Statistics: Discrimination Prole pages 11-15

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DedicationWe have achieved tremendous civil rights milestones under Homer Floyd’s leadership. From landmark sex discrimination cases in the 1970s and 80s that helped level the playing eld for women in the workplace, to a $6.4 million settlement in the 1990s that improved access to public services for people with dis-abilities, the agency’s work under Homer Floyd has upheld the rights and improved the lives of millions of Pennsylvanians. In the last decade, the commission issued a precedent-setting race-based predatory lend-ing order; saw resolution of a decades-long court battle over school desegregation; and just last month, fostered a settlement establishing a framework for resolving and preventing bullying and racial harassment in schools. Forty years of accomplishments are nearly impossible to summarize. But progress under Homer Floyd’s leadership has been substantial, and achieved largely through his tenacious com-mitment to the goal of protecting the civil rights of all Pennsylvanians. - PHRC Chairperson Stephen A. GlassmanJanuary 14, 2011Forty-one Years of Dedication to Achieving Equal OpportunityHomer C. Floyd PHRC Executive Director1970 - January 2011During my campaign for governor, I spoke a lot aboutcourage, I spoke a lot about making tough decisions and I spoke a lot about making a difference, for the benet of all Pennsylvanians.... These men and women have shown courage; and have already made a real difference in their own lives, in the lives of their neighbors and in their communities...There is Homer C.Floyd, the former football star who dedicated his life to making sure that everyone, regardless of race, gender,faith or disability, was on a level playing eld. – Governor Tom CorbettIntroducing employee proles inIn Common, Commonwealth Newsletter, Winter 2011

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6Discrimination Investigations & EnforcementFocus2,676, 84%253, 8%161, 5%92, 3%8, 0%Employment Housing PublicAccommodations Education CommercialProperty In 2010-11, PHRC initiated 3,190 in-vestigations of illegal discrimination complaints. This was a 19.4 percent decrease from 3,958 in 2009-10. Total complaints included: • 2,676 of employment discrimination, • 253 of housing discrimination, • 161 of public accommodations* discrimination,• 92 of education* discrimination and• 8 of commercial property discrimination. Despite the overall decrease in 2010-11, education discrimination complaints increased 84 percent. These complaints allege violations of the Pennsylvania Fair Educational Opportunities Act, which is specic to higher education and secondary and postsecondary vocational and technical education. Other complaints of discrimination against students in educational institutions fall under public accommodations.Employment discrimination complaints decreased 19.9 percent. Housing discrimination complaints decreased 4.2 percent. Large decreases in commercial property complaints (95.7 percent) and public accommodations complaints (59.3 percent) are due to one very large group of 2009 complaints, led on behalf of primarily minority children against a suburban Philadelphia swim club.Case ClosingsCases Pending beginning of year: 4,697Cases Pending at year end: 4,651• 4,360 under investigation• 270 in conciliation• 21 on the Public Hearing docketAverage age of pending cases: 441 daysTotal Cases Closed: 4,437EEOC Cases* Closed: 2,555HUD Cases* Closed: 198Settled after Probable Cause nding: 53Settled before nding: 1,208Closed after No Probable Cause nding: 1,406Closed for other reasons (withdrawn, led in court, etc.): 50956 percent of cases were closed within a year of ling, of those, 33 percent were closed in within six months and 12 percent within three months.The commission closed a signicant backlog of housing cases led dually with the U.S. Department of Housing and Urban Development, or HUD, and increased the number of HUD cases closed within 100 days by 11.3 percent. This improves our ability to obtain federal funding for these cases.Total Probable Cause Findings — 94: Education–2, Employment – 36, Housing – 39, Public Accommodations – 17*EEOC cases are investigated by PHRC on behalf of both PHRC and the U.S. Equal Employment Opportunity Commission. HUD cases are investigated by PHRC on behalf of both PHRC and the U.S. Dept. of Housing and Urban Development. PHRC receives federal funding for these cases.Total Complaints = 3,190

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72010 -2011 Annual Report01002003004005006007008009001000Race/Color 20.5%Retaliation18.99%Disability17.68%Sex 16.48% Age 14.33% Ancestry4.25%Nat'nl Origin3.66%Religion2.08%Basis of ComplaintsThe bar graph above illustrates the basis of complaints PHRC docketed for investigation and the percentage of the total represented by each. Since an individual may allege discrimination based on more than one factor (age, sex, race, etc.), complaints shown here may appear more than once. A detailed breakdown within each protected class basis is available in the case statistics on pages 11-13 of this report.Discrimination Investigations & Enforcement, cont.Relief to Discrimination Victims: Settlement HighlightsPHRC settlements awarded benets to more than 16,906 alleged victims of illegal discrimination in 2010-11, including monetary benets of $8.06 million. In addition to monetary payments, settlement terms involve improved workplace policies; training for staff, management, students or faculty; religious accommodations; and build-ing alterations or other measures to improve physical accessibility. Many of these measures to remedy discrimination benet consumers, ho-meowners, employees and students for years to come. Some have quantiable monetary value, others do not.One example of an award with quantiable value is $100,000 in utility improvements to a Western PA neigh-borhood whose residents alleged they were offered subpar service based on race.South Philadelphia High School SettlementIn Dec. 2010, PHRC fostered a signicant settlement in cooperation with the U.S. Dept. of Justice. The agreement with the School District of Philadelphia and the School Reform Commission resolved eight discrimination complaints alleging widespread ha-rassment of Asian students at South Philadelphia High School.Students and advocacy groups alleged that school ofcials had repeatedly allowed Asian students to be beaten and harassed. “Harassment and bullying are huge roadblocks to an education for immigrants and other minority children. Today we have leapt a giant hurdle by getting groups with major differences to agree to work together to resolve these problems and protect our children.” – Stephen A. Glassman

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8PA's Fair Employment Case Settlement Rate Far Exceeds the U.S. Average0%5%10%15%20%25%30%35%40%45%2009-10 2010-11Fiscal YearCase Settlement RatePennsylvaniaU.S. Average*EEOC*U.S. average is based on settlement rates of other state fair employment practice agencies.PHRC’s settlement rate for employment complaints, which make up the large majority of investiga-tions, was 40.6 percent for 2010-11. The rate far exceeds the U.S. average for Fair Employment Practice Agencies (state and regional agencies that enforce employment discrimination laws) and is more than two and one-half times that of the U.S. Equal Employment Opportunity Commission. Relief to Discrimination Victims: More Settlement HighlightsThe settlement involves a number of tangible measures to prevent future harassment, improve communication between school staff, students and parents; and help ensure educational equity for all students, regardless of their ethnic backgrounds.Settlements Over $10,000 PHRC settlements are legally binding and generally condential, so they are not publicized. A number of PHRC settlements involved amounts of $10,000 or more, including 119 employment cases: • 23 settlements involved allegations of sex discrimination: • 2 with male complainants — highest amount, $15,000.• 6 pregnancy discrimination cases —highest amount $52,801. • 4 sexual harassment complaints by women — highest amount, $116,500. • 11 settlements with women discharged or terminated from contracts — highest amount, $50,000. • 13 settlements for race discrimination allegations; most led by African-American or black complainants — highest amount, $40,102. • 26 settlements involved disability discrimination — highest amount, $100,000. • 27 age discrimination settlements — $125,000 was the highest amount. • 17 retaliation settlements — highest amount, $115.000.• 11 settlements involved discrimination based on ancestry or national origin, including 4 Hispanic or Latino complainants. • 2 settlements were for complaints of religious discrimination; one for $60,000 to a Buddhist, and one for $25,000 to a Jehovah’s Witness.A disability-related housing discrimination case settled for $87,608. $35,000 was awarded in a disability-related public accommodations settlement with a woman who was denied access to a business because she relied on a service animal. Discrimination Investigations & Enforcement, cont.

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92010 -2011 Annual ReportDiscrimination Investigations & Enforcement, cont.Relief to Discrimination Victims: Public HearingsPHRC holds public hearings on complaints that fail to settle after an investigation nds probable cause. Hearings are conducted by a PHRC hearing examiner or a panel of three commissioners. The full commission — after considering the hearing record, plus the opinion and recommendation of the panel or examiner — issues a legally binding nal order, enforceable in Pennsylvania courts.Of 28 cases placed on the public hearing docket during the year, eight cases settled, and PHRC held 11 hearings, issuing seven nal orders as summarized below. • In May 2010, PHRC ordered a Pittsburgh business to pay a former worker more than $135,000 in back pay and expenses, plus interest, for illegally retaliating against her for ling a complaint, and for discriminating against her based on her age, sex and disability. The company failed to answer charges made against it and the commission found it liable.• In September, 2010, the commission ordered a Lehigh Valley personal care facility to pay more than $63,250 for illegally denying equal housing opportunity to a resident because she was HIV-positive. The award included $5,000 in civil penalties and $50,000, plus interest, to compensate for humiliation and suffering. Commonwealth Court later upheld the order on appeal, awarding additional fees to the complainant.• In October 2010, the commission ordered a Berks County child welfare agency to cease illegal discrimination based on race and have its staff and managers undergo non-discrimination training.• A March 2011 order stemmed from a case involving a female worker who was red after a physical altercation. The company had briey suspended a male who assaulted a coworker with a large block of cheese, causing injury. PHRC ordered the Mercer County dairy producer to pay more than $38,700 for sex discrimination.• In June 2011, the commission ordered a Philadelphia recreation council to cease discriminating based on race and to reimburse $380 in expenses to a white woman who wanted to start a youth baseball league and was denied participation in council programs. PHRC also ordered the council to undergo training on civil rights related to public accommodations.• The commission dismissed a disability discrimination complaint and an age discrimination complaint, after nding that complainants had not produced sufcient evidence to support their claims.Discrimination Investigations & Enforcement, cont.

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10Promoting Equal OpportunityFocusEnforcement of PA nondiscrimination laws is only part of PHRC efforts to eliminate illegal discrimination. The second, equally important effort is educating Pennsylvanians about their rights, and how to live and work together without compromising the rights of others.ADA Anniversary — Diminishing Disability DiscriminationJuly 26, 2010 marked the 20th anniversary of the Americans with Disabilities Act, or ADA. The commission celebrated the milestone by reinforcing its longstanding commitment to eradicating disability discrimination in PA, a commitment that pre-dates the passage of the ADA and continues to evolve and expand. As early as 1967, the PA Human Relations Act included prohibitions of discrimination based on disability — barring housing discrimination against users of guide dogs for blindness. Those prohibitions were extended to public accommodations in 1972. In 1974, the PHRA was amended to prohibit discrimination based on a person’s disability. The following year, disability-related complaints made up eight percent of the commission’s total 1,782 complaints docketed during the year. The act was again amended in 1991, expanding those protections to match those in the ADA and the federal Fair Housing Act. The following year, disability-related complaints made up 14 percent of the total of 5,504 complaints. This year, the 806 disability-related complaints docketed made up 17.7 percent of the overall total of 3,190. Disability — the protected class anyone can enter at any time — remains an area in which we are committed to educating Pennsylvanians on their rights as individuals and their responsibilities as business owners or operators, educators, and housing lenders or providers. Over the years, our work to eradicate other types of discrimination has succeeded in reducing the number of overall complaints led, and in reducing complaints based on factors such as race and skin color. Our goal is to combine enforcement and educational outreach efforts in order to eliminate physical barriers and change inaccurate perceptions that contribute to disability discrimination. Staff Outreach & TrainingOver the year, PHRC education and community services staff conducted over 138 trainings and seminars, reaching over 6,000 Pennsylvanians. Attorneys, investigators and other staff members also conducted training in their areas of expertise.This type of training is often in response to specic trends, such as the marked increase in retaliation complaints nationwide. PHRC’s chief counsel appeared on a national legal affairs television program to address the trend. Along with other agency counsel, he has trained labor attorneys to respond to their client’s needs and liabilities in this area.Training topics included:Workplace equity for womenpredatory lendingretaliation in employmentcyberbullying & bullyinghate crimecommunity response to biasworkplace diversitycampus and classroom intergroup relationsgroup privilege and perceptionsaccessibility in public spaces and housingretaliation in employment Commission staff made general presentations and in-depth training for legal, housing and other professionals and for personnel in businesses, local governments and schools as part of settlement agreements and by invitation.

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112010 -2011 Annual ReportThe PHRC-sponsored Montgomery County Education Equity Sum-mit brought 400 students, parents, school ofcials from 10 districts, educators, law enforcement, community leaders and civil rights professionals together to examine problems contributing to the persistent achievement gap between minority and white students. The event aimed to combine the energy, resources and expertise of groups with a stake in children’s academic success and begin to formulate a strategy to work together to remove barriers to minority student achievement.With your help, Every child can.Equity, access and achievement for every child. What can you do to make it a reality?Promoting Equal Opportunity, cont.Commissioners: Civil Rights AmbassadorsPHRC commissioners participate in events around the state, serving not only as objective adjudicators of cases that reach the public hearing phase, but as civil rights ambassadors. In 2010-11 commissioners addressed ethnic, religious, employer and community groups in their regions, introducing them to PHRC jurisdiction and mission. Our goal in the coming year is to expand this function of commissioners in order to extend our message to a wider audience of Pennsylvanians.Promoting Educational EquityAfter being approached by a number of community organizations and individuals with concerns about the Reading School District, the commission convened a public hearing, beginning in September 2010 and continuing in February 2011, to examine issues of equal educational opportunity, equal employment opportunity and school safety in the district. Following the hearing, the commission compiled data relevant to issues raised, and made recommendations to the district. Recommendations, based on statistical models and proven methods, seek to partner with the district to resolve racial tensions and identied issues limiting educational opportunities, particularly for Hispanics and Latinos who make up 76 percent of the district population. Follow up on the hearing and recommendations continued into the following scal year.Extending Our ReachOver 200 people attended monthly meetings of the PA Interagency Civil Tension Taskforce, a large, public-private network of partners led by PHRC in conjunction with the PA Attorney General’s Ofce and PA State Police. The group tracks incidents of racial, ethnic, religious, disability and gender bias that may lead to tension in communities. Through proactive education and response to incidents, they bring their collective resources to bear on diminishing the effects of bias and preventing civil tension throughout the commonwealth. Six PHRC Advisory Councils around the state hosted events focused on raising awareness of civil rights issues such as fair housing, educational equity, diversity, and discrimination against Muslims and Hispanics. This year, PHRC mourned the loss of a longtime leader of one of our most active councils, Dr. Donald C. Clark, a passionate advocate for minority rights and educational equity in Montgomery County.In the coming scal year, the commission will work to better partner with advisory councils to promote and extend the agency’s mission.We invite you to join us in our goal of promoting equal opportunity and diversity in Pennsylvania so that everyone, regardless of race, color, ethnicity, age, sex, religion, family status or disability has a chance to succeed!

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12Case Statistics: Discrimination Prole County E H PA CP ED Total Out of State 73 21 5 99ADAMS 13 1 1 15ALLEGHENY 249 28 16 3 12 308ARMSTRONG 6 6BEAVER 13 4 1 1 19BEDFORD 8 3 11BERKS 77 5 6 1 4 93BLAIR 21 4 3 28BRADFORD 6 6BUCKS 97 14 14 125BUTLER 20 1 21CAMBRIA 17 3 2 22CAMERON 1 1CARBON 3 1 4CENTRE 22 2 2 26CHESTER 75 4 4 83CLARION 1 1CLEARFIELD 9 1 1 11CLINTON 5 5COLUMBIA 10 2 1 13CRAWFORD 6 1 7CUMBERLAND 113 6 5 124DAUPHIN 271 9 9 1 6 296DELAWARE 140 10 12 10 172ELK 2 2ERIE 27 2 1 30FAYETTE 14 4 5 23FOREST 1 1FRANKLIN 16 2 1 19FULTON 2 2GREENE 2 2HUNTINGDON 6 6INDIANA 8 1 9County E H PA CP ED TotalJEFFERSON 4 1 5JUNIATA 1 1LACKAWANNA 46 1 1 3 51LANCASTER 125 9 11 10 155LAWRENCE 15 4 1 1 21LEBANON 37 1 3 1 42LEHIGH 50 9 3 1 63LUZERNE 43 4 2 49MCKEAN 2 2MERCER 17 3 2 22MIFFLIN 1 1MONROE 33 2 2 37MONTGOMERY 190 19 15 4 228MONTOUR 7 7NORTHAMPTON 33 4 1 38NORTHUMBERLAND 12 2 1 15PERRY 4 4PHILADELPHIA 452 45 24 1 16 538PIKE 5 2 1 1 9SCHUYLKILL 17 1 18SNYDER 15 15SOMERSET 2 2SULLIVAN 1 1SUSQUEHANNA 1 1TIOGA 2 2UNION 8 1 1 10VENANGO 4 1 5WARREN 7 7WASHINGTON 27 5 1 1 34WAYNE 9 9WESTMORELAND 28 5 5 38YORK 125 9 4 6 144Statewide Total 2,675 253 160 8 91 3,187 Cases Docketed by County and Type*E = EmploymentH = HousingPA = Public AccommodationsED = EducationCP = Commercial Property*Docketed cases include all those for which an investigation was initi-ated. Cases found to be non-jurisdictional, led in error or withdrawn prior to an investigation are not included in this number.The county listed is the county in which the respondent is located. Out-of-state respondents are responsible parties located in other states, but who have employees, tennants or businesses located in Pennsylvania.

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132010 -2011 Annual ReportBasis of Discrimination: Protected Classes* Age* E H CP Total40 – 42 42 15 5743 – 45 26 2646 – 48 44 4449 – 51 70 7052 – 54 75 7555 – 57 92 1 9358 – 60 86 8661 – 63 58 5864 – 66 42 3 4567 – 69 34 3470 – 72 21 3 2473 – 75 13 1376 – 78 3 1 479 – 81 5 1 682 – 84 3 1 4Total 614 24 1 639Ancestry* E H PA ED TotalAcadian/Cajun 1 1African 2 2Albanian 1 1American 9 1 10Asian 2 2Bangladeshi 1 1Cuban 1 1Dominican 5 5Egyptian 1 1Ethiopian 1 1German 1 1Guyanese 1 1Hispanic 98 4 6 6 114Indian 4 4Italian 2 1 3Jamaican 1 1Japanese 1 1Korean 1 1Latino 12 1 13Liberian 1 1Mexican 3 1 4Polish 1 1Puerto Rican 16 1 17Russian 1 1 2Spanish 2 2Total 165 10 8 8 191Sex* E H PA ED TotalFemale 466 16 5 6 493Female Pregnant 84 84Male 142 3 8 5 158Total 692 19 13 11 735Of the total, 129 employment cases and 3 education cases included sexual harassment allegations.Race* E H CP PA ED TotalAfrican American 593 62 1 66 32 754American Indian 1 1Asian 7 1 10 18Bi-Racial 3 2 2 2 9Black 46 5 2 1 54Caucasian 56 4 1 61Complainant’s race and known association with another person 8 2 1 1 12Total 714 76 2 81 36 909*Complainants self-identify age, race, sex, ancestry and national origin.

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14National Origin E H PA ED TotalAfghanistan 4 4Africa 4 4Albania 1 1Bangladesh 1 1Bosnia Herzegovina 4 4Chile 1 1China 4 1 5Colombia 1 1Cuba 6 6Dominica 1 1Dominica Republic 1 1Egypt 14 14El Salvador 1 1Ethiopia 1 1Ghana 3 3Guatemala 1 1Guyana 1 1Haiti 8 2 2 12India 10 4 3 1 18Iran 1 1 2Israel 1 1Italy 1 1 2Jamaica 7 1 8Kenya 2 2Korea 1 1Liberia 7 7Mali 2 2Mexico 2 2Niger 1 1Nigeria 5 5Pakistan 1 1Poland 1 1Portugal 1 1Puerto Rico 18 2 20Russian Federation 2 2 2 6Saudi Arabia 1 1Somalia 1 1Sudan 2 2Syria 1 1Togo Trinidad &Tobago 3 3Religion E H PA ED Total7th Day Adventist 2 2Amish 1 1 2Atheism 4 4Baptist 2 2Christianity 10 1 11Islam 23 3 8 10 44Jehovah Witness 2 2Judaism 7 1 8Non-Christian 2 1 1 4No Sunday Work 1 1Protestantism 1 1Roman Catholicism 2 1 3Sikh 2 2Strongly Held Belief 5 5Wiccan 1 1Total 65 5 12 10 92Basis of Discrimination: Protected Classes, cont.National Origin E H PA ED TotalTunisia 1 1Ukraine 1 1United Kingdom 1 1U.S. 15 2 17Vietnam 2 2Total 145 12 10 6 173Misc. Class E H TotalUse of Guide/ Support Animal2 2Trainer, Guide/Support Animal1 1GED 1 1Total 1 3 4

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152010 -2011 Annual ReportE = EmploymentH = HousingPA = Public AccommodationsED = EducationCP = Commercial PropertyFamilial Status H TotalParent designee or other guardian2 2Child under 18 living with parent of guardian1 1Parent or other person having legal custody1212Total1515Retaliation E H CP PA ED TotalAssisted Investigation46 1 1 2 1 51Filed PHRC Complaint144 16 9 5 174Otherwise Opposed Unlawful Activity564 12 14 8 598Provided Information 18 18Testied 10 10Total 782 29 1 25 14 851Disability E H CP PA ED TotalCognitive 36 14 4 10 64Hearing 21 1 3 1 26Immunological 12 1 2 15Mobility/Joints116 13 4 11 3 147 Multiple/ Other300 55 1 9 8 373 Neurological32 8 4 1 45Psychological78 14 4 5 101 Respiratory13 4 17Vision 8 5 1 1 15Total616 115 5 38 29 803Basis of Discrimination: Protected Classes, cont.

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• PA Human Relations Commission • 717•787•4410 • www.phrc.state.pa.us • Governor Tom Corbett • Chairman Gerry Robinson• PA Human Relations Commission • 717•787•4410 • www.phrc.state.pa.us • Governor Tom Corbett • Chairman Gerry RobinsonEnforcing Anti-Discrimination Laws Protecting Civil Rights Advancing Accessibility Uniting Communities Building Bridges Opening Doors Breaking Barriers Celebrating Diversity Ensuring Equal Opportunity Promoting a Prejudice-Free PA • www.phrc.state.pa.us Enforcing Anti-Discrimination Laws Protecting Civil Rights Advancing Accessibility Uniting Communities Building Bridges Opening Doors Breaking Barriers Celebrating Diversity Ensuring Equal Opportunity Promoting a Prejudice-Free PA • www.phrc.state.pa.us