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The BridgeStreet
Solution
Intern & Graduate Programs
International Assignments
Projects
Government
Relocation
Leisure & Business Travel
What We Do
Verticals Occupancy 2017
Room Night Stays
Where?
Quality Score
Partners
Awards Globally
24 Awards
over the last 4 years
2,200,000+
Room night stays
per year
81 Countries
95,000+
Apartments
5,000+
Clients
92.1%
94%
Forecast
Outperforming
sector by 6%
1,012
Globally
Verticals Reached. Including
but not limited to Healthcare,
Technology, Manufacturing,
Consulting
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Some Partnerships and Managed Programs
Case Study: Leading tech company convert employees to a branded apartment experience instead of hotels
Client Context
The travel team of a leading Silicon Valley tech
company was seeking to enhance teammate
experience and save costs from using hotels in the
area
BridgeStreet manages between 100 and 130 units in
four separate locations
A bespoke booking tool was created with single sign
on and roommate matching functionality
BridgeStreet also manages the entire guest
experience from pre arrival, arrival, housekeeping,
unit upkeep, departure and billing
Via BSI and P&L, BridgeStreet provides a full program
forecast and profitability model
BridgeStreet also launched Bold Chat to ensure
travelers could contact someone for assistance
Units are also loaded in the GDS
Business Challenges
Hotel costs in the Silicon Valley area continue to
rise and many are subpar quality
Approach
Recommendation: Assessed hotel room night
consumption and created a roadmap of how many
apartments to phase in each quarter to ensure at
least 70% occupancy and make the program
profitable. Program is not mandated.
Benefits Achieved First 12
months
12 month occupancy @ 76% w/ 70% in Qtr 1
Grew units from 100 to 130 in year one
54% of bookings through booking tool
27% manual (weekend, groups, call in)
19% other methods (GDS, mobile app)
Avg LOS grew from 4.2 to 5.9 nights
Mon Wed runs 90% occupancy
69% who enter booking tool convert
Key Findings
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Unified Approach
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Benefits
Achieved
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Apartment Solution vs. Hotel Room
Work, Eat, Live = Experience
Cost Savings
Fully furnished apartment
Urban or suburban residential setting
In the heart of a neighborhood
Walking distance to shops,
entertainment and offices
Home-like or custom furnishings,
housewares and décor
Complete kitchen, full stove, cooktop,
oven and fully equipped
Full laundry - washer/dryer typically
within the apartment
Food Delivery by Blue Apron
24/7 Front desk or guest services
Communal Spaces
Typically 30%-50% less cost per night than
traditional hotels
Reduced dining costs by cooking at home
Reduced laundry costs through in
apartment facilities
High speed Internet - included in rates
Avoid high hotel taxes on room stays
BRIDGESTREET END TO END SOLUTION
Global Hospitality Provider
Cost Savings
Industry Leader in Technology
Extensive Real Time Reporting
Guest and Client Centric
Tri-Regional Solution Centers
Dimensional Leader of Hospitality Solutions
20+ member Account Support Team
Real Time Booking on Multi Platforms
Growing supplier network
Expansive Supply Team
VIP client access directly to CEO & President
In-house Marketing & Creative
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Bridgestreet.com
Be A Part of It!
Learn More About
BridgeStreet