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Management Evaluation For  March 1, 2017  By Ralph Bloch and Michael Reed   941  306-5222 info blochreed.com
Table of Contents Click on a line to go to the page. Background .............................................................
Background Founded in 1968, the Wound, Ostomy and Continence Nurses Society  WOCN  is a professional, international nursin...
     Obtained and examined benchmark studies from the American Society of Association Executives  ASAE  for operating rati...
The following table contains a synopsis of what volunteer leaders said during the interviews   AI 4-D Line of Questioning ...
Question  Raw Scores  Percent  Scale  1  Approximately how many years have you served as a WOCN volunteer   20 years  N A ...
Discussions with WOCN Staff at Association Headquarters During our two-day visit to Association Headquarter   s office, we...
SECTION TWO  FINANCIAL DATA AND BENCHMARKS Fiscal Considerations FINANCIAL PERFORMANCE The following table illustrates WOC...
MANAGEMENT FEE BENCHMARKS A management company   s fee typically covers the following expenses that an association would i...
STAFFING BENCHMARKS The ASAE Operating Ratio Report also provides benchmarks for revenue per employee  Appendix D . Averag...
Six conclusions were drawn from the data that was collected from the WOCN volunteer leaders and staff. Feedback from the i...
be addressed by the WOCN President and Executive Vice President  Nicolette  directly with AH   s Chief Relationship Office...
Artifacts Relevant Mission and Vision Organization performance measurements  Espoused Beliefs    Staff is great.  But pull...
SECTION FOUR  RECOMMENDATIONS Recommendations  Management      Provide the resources required to meet WOCN   s staffing ne...
Appendices  CLICK HERE to return to Table of Contents  CLICK HERE to return to Table of Contents  15
Appendix A  Interview Guide for Interviews with Volunteer Leaders The Appreciative Inquiry  AI  process is explained.     ...
Appendix B  Comments From the Volunteer Leadership On-line Survey Briefly describe what you like most about volunteering w...
Appendix C  Page 1 of 2   Nicolette Zuecca Executive Vice President  12 years  Executive Director  Anna Shnayder  4  years...
Appendix C  Page 2 of 2   Assistant Executive Director  Lois Hawk  Professional Development  Anna Shnayder  Director of Me...
Appendix D  Page 1 of 6   Nonprofit Operating Reserve1 Ratio by Nonprofit Reserves Workgroup, NCCS CNP, The Urban Institut...
Appendix D  Page 2 of 6   The basic premise is that many nonprofits do not have adequate operating reserves, and an initia...
Appendix D  Page 3 of 6   2 8 2017  About Operating Reserves for Nonpro   ts   Nonpro   t Accounting Basics  Home     Inte...
Appendix D  Page 4 of 6   2 8 2017  About Operating Reserves for Nonpro   ts   Nonpro   t Accounting Basics benchmark.   H...
2 8 2017        About Us     Details  Appendix D  Page 5 of 6   Nine Ratios to Help Measure Your Not-for-Pro   t s Financi...
2 8 2017  Nine Ratios to Help Measure Your Not-for-Pro   t s Financial Health  article   Appendix D  Page 6 of 6   Program...
Appendix E  Page 1 of 4   CLICK HERE to return to Table of Contents  CLICK HERE to return to Table of Contents  26
Appendix E  Page 2 of 4   CLICK HERE to return to Table of Contents  CLICK HERE to return to Table of Contents  27
Appendix E  Page 3 of 4   CLICK HERE to return to Table of Contents  CLICK HERE to return to Table of Contents  28
Appendix E  Page 4 of 4   CLICK HERE to return to Table of Contents  CLICK HERE to return to Table of Contents  29
Appendix F  Page 1 of 4   CLICK HERE to return to Table of Contents  CLICK HERE to return to Table of Contents  30
Appendix F  Page 2 of 4   CLICK HERE to return to Table of Contents  CLICK HERE to return to Table of Contents  31
Appendix F  Page 3 of 4   CLICK HERE to return to Table of Contents  CLICK HERE to return to Table of Contents  32
Appendix F  Page 4 of 4   CLICK HERE to return to Table of Contents  CLICK HERE to return to Table of Contents  33
Appendix G  Page 1 of 2   CLICK HERE to return to Table of Contents  CLICK HERE to return to Table of Contents  34
Appendix G  Page 2 of 2   CLICK HERE to return to Table of Contents  CLICK HERE to return to Table of Contents  35
Appendix H  Bibliography Trajkovski S, Schmied V, Vickers M, Jackson D. Using appreciative inquiry to transform health car...