WE’RE THANKFUL FOR THE SUPPORT OF OUR
COMMUNITY THROUGHOUT THE YEAR
HELP FOR ONE
MEANS A BETTER PLACE FOR ALL
ANNUAL REPORT 2016
CEO & Board Chair
Fiscal Year 2016 continued to be a ght on the war of the opiate epidemic in
our community. The need for First Step Homes services for women and women with
children has continued to increase. Our goal is to provide wrap around services for
each woman that enters our doors. Because of the complex needs of the women we
serve, we continue to expand our partnerships with numerous professionals and
other agencies within our community.
In January of this Fiscal Year, we lost, due to a terminal illness, the First Step
Home Vice President, Terry Schoenling. Terry was a dedicated solider in the care and
treatment of women and children. In honor of his outstanding work, one of our
buildings will be named the Terry Schoenling Home for Mothers and Infants. He will
be missed by many.
As you read through our Annual Report, you will nd wonderful, life-changing
stories from the women we serve and, gratefully, you will nd that we are nancially
stable. In the spring of this year, we held our most successful Gala, due to the
support of the friends of First Step Home. In addition, we held our largest client
graduation that was attended by family members, professionals and other sup-
porters of our agency.
Safe, aordable housing is a critical barrier for many of the women leaving
treatment. Even though First Step Home has made some progress in this area for
those women in our program, it continued to be a major issue during this scal year.
As a result, in order to meet the needs of our women, we purchased a twenty-three
unit apartment building that will provide another resource for our women on their
return to the community. Over the next several months, the apartment building will
provide single bedroom apartments and eciencies for First Step Home women.
As a mission driven agency, First Step Home will continue to assess the needs
of women with substance use disorder who present for treatment and provide
quality services. It is our goal that they will return to the community drug free, law
abiding, tax paying community members.
We thank you for your support!
Jerey Hendricks, Esq. Margo Spence
First Step Home Board Chair First Step Home President/CEO
Management Team
Margo Spence has served as the President and CEO of First Step Home for fteen
years. Prior to that Ms. Spence served as the Director over the Womens Halfway
Houses and Jail Treatment Component. Ms. Spence has extensive experience in
substance abuse and mental health treatment through numerous leadership
positions and her nine years of experience working at Hillcrest School.
Margo Spence - President & CEO
A native of Pennsylvania, Natasha Busam came to Cincinnati to attend Xavier
University. With a Bachelors Degree in Business Administration, Ms. Busam went to
work in public accounting, spending almost 13 years in public accounting. Ms. Busam
served as Board Treasurer for 5 years and joined the sta in January of 2016.
Natasha Busam - Director of Finance
DeeAnn Camp, Regulatory Compliance Director, served as Director of Head Start at
Cincinnati Union Bethel for eleven years. She was previously House Manager for the
Halfway House for Women at Talbert House and has experience in child welfare and
other leadership roles in the nonprot arena.
DeeAnn Camp - Director of Regulatory
Compliance
Cindy Fischer, Human Resources Director, has served at First Step Home for nearly ten
years. Prior to her tenure at First Step Home, Ms. Fischer served as Human Resources
Manager at Continental PET Technologies for 14 years. Ms. Fischer has an extensive
background in human resource issues in non-prot organizations.
Cindy Fisher - Director of Human
Resources
Rachel Lyon, Director of Development, has served at Northern Kentucky University
and the Jewish Federation of Cincinnati. Ms. Lyon is an Emmy Award winning
documentary lmmaker and has served as a professor of communications who has
been a development professional for 20 years.
Rachel Lyon - Director of
Development
MaryAnn O’Malloy, PhD, Clinical Director, has served at First Step Home for over four
years. She has served as Clinical Director at Mental Health Access Point/Central Clinic,
and Clinical Supervisor of the Integrated Dual Disorder Team at Greater Cincinnati
Behavioral Health Services and has served in the arena of addiction treatment for the
past 30 years.
MaryAnn O’Malloy M.Ed LPCC-S, LIS-
DC-CS - Director of Clinical Services
Clinical Services
The opiate epidemic continues to
rage on. As a result, First Step Home is
experiencing an increase in pregnant,
opiate addicted women who need our
help. With the advent of the Terry
Schoenling Home for Women and
Infants, we will be better able to meet
the needs of new mothers. As an agency,
we focus our treatment on meeting the
individual needs of all our substance-
dependent clients. We house recovering
women together with their children, up
to the age of twelve. Parenting groups
for women with children of all ages are
provided. We partner with other
agencies to ensure our clients’ children
are receiving the services they need in
order to break the cycle of addiction.
In addition to the above, First Step
Home oers important supportive
services for women. The services include
addiction counseling, vocational
assistance, access to medication assisted
treatment (MAT). case management and
access to medical care that includes
pre-natal and in-home outreach
assistance through a holistic, integrated
approach.
Our team consists of sta with the
highest credentials and cutting-edge
training on Trauma Informed Care. We
have hosted nationally known
consultants to help our sta shift from a
What is the problem?” mentality, to a
“How can I help?” stance. Sta
contributes ideas for better service and
helps incorporate specialty groups to
meet the complex needs of our clients
full potential. A Peer Mentor was added
to our team, and she brings with her
knowledge of “walking the walk. We
are not static here. In fact, we are ever
evolving to nd the best services, Best
Practice Models, and specialty groups to
help our women clients grow to their full
potential.
Rachel Lyon, Director of Development, has served at Northern Kentucky University
and the Jewish Federation of Cincinnati. Ms. Lyon is an Emmy Award winning
documentary lmmaker and has served as a professor of communications who has
been a development professional for 20 years.
2016 Fiscal Year Funders
CareSource Foundation
$5,000 GRANT
CareSource Foundations Lera Battle
and Leona Johnson give Board Chair,
Je Hendricks and CEO Margo Spence
a grant for $5,000 for operations.
IKEA CHILD CARE ROOM
NEW DESIGN
IKEA and company have put together
the Child Care space, including fresh
paint!
Anonymous
Cincinnati Childrens Hospital Medical Center
Cincinnati Womans Club Foundation
Community Shares of Greater Cincinnati
George B. Riley Trust
Hamilton County Mental Health & Recovery Services Board
The Heekin Fund
Individual Contributors
Ohio Department of Job & Family Services
Ohio Department of Mental Health & Addiction Services
Financial Report
For the second year in a row, First
Step Home nished the scal year with
revenue in excess of expenses by
$350,000. These dollars will be used to
fund operations and capital projects
going forward. For scal year 2016, the
agency budgeted $3.3 million dollars for
revenue, including fee-for-service,
contributions and grants. The agency
exceeded these dollars, and total
revenue was $3.8 million dollars. Our
success is due in part to the generosity of
our friends, contributors and the most
successful gala ever.
Looking toward the future and
scal year 2017, there are both
challenges and opportunities. The
challenge during the upcoming scal
year is transitioning the business model
to align with the State of Ohio changes to
Medicaid billings. For
the agency this will
mean restructuring
the billing and
services to align
under two dened programs, residential
and outpatient. Groups, stang and all
other operating services will need to be
transitioned to t the billing model. The
most exciting new opportunity is for the
women themselves Access to
Recovery. This program, through the
State of Ohio, provides voucher
opportunities to the women to pay for
housing, medical and other qualied
expenses.
The success of the past scal year,
combined with the new opportunities
presented pave the way for a successful
scal year 2017.
Government Fees & Grants
$3,332,097
Contributions, Fundraising & Donations
$326,537
Other Operating Income
$117,619
public revenue
& support
under two dened programs, residential
and outpatient. Groups, stang and all
other operating services will need to be
transitioned to t the billing model. The
most exciting new opportunity is for the
women themselves Access to
Recovery. This program, through the
State of Ohio, provides voucher
opportunities to the women to pay for
housing, medical and other qualied
expenses.
The success of the past scal year,
combined with the new opportunities
presented pave the way for a successful
scal year 2017.
Our Clients
First Step Home has certainly changed my life today we have 10 months and 11
days clean only by the grace of God. I can truly say I love First Step Home. Sta is
amazing and are always here when I need them the most. Because of First Step and
me working my recovery I’m in outpatient treatment, have a place, great sober
support and great people in my life. I’ll be graduating in November and I’m sure
gonna miss First Step Home. First Step Home – you have saved my life! Sincerely,
MarshaFirst Step Home has certainly changed my life today we have 10 months and
11 days clean only by the grace of God. I can truly say I love First Step Home. Sta is
amazing and are always here when I need them the most. Because of First Step and
me working my recovery I’m in outpatient treatment, have a place, great sober
support and great people in my life. I’ll be graduating in November and I’m sure
gonna miss First Step Home. First Step Home – you have saved my life!
Sincerely,
Marsha
First Step Home has helped to change me in ways that I never thought
possible. I am responsible today, honest, trustworthy, condent, capable, happy and
healthy. I continue every day to become a better mother, daughter, friend, etc. The
insecurities that I struggled with before continue to melt away. The sta here at First
Step Home is wonderful. There are so many things that I feel about them but the one
that sums it up the best is that they truly loved me until I learned to love myself.
Kristin
I arrived at First Step Home nearly seven months pregnant, scared and excited
at the same time as to what was in store for me. I felt that this was do or die. My last
chance at any type of future and to be a mother to this unborn child. I remember
walking through the front door and I thought, “Oh my gosh, how am I gonna do
this?” After the sta greeted me, as well as some of the other girls who were in the
same situation I was, I felt relief and welcome. Its been 16 months and I am a
successful mom, former student and on my way to full independence. Coming to
First Step Home was the BEST decision I’ve ever made. They taught me how to arrest
my disease, to be a mother and helped rebuild my condence. I honestly have no
idea where I’d be without First Step Home. It was here that I got my life back.
Leisha
Development Report
This year First Step Home established a
Development Department, re-established a
Development Committee within the Board and will hold
our rst ever advisory Board meeting in November of
2016. In our inaugural year the department has already
raised over $100,000 in private foundation, county and state funds and corporate
grants from the Cincinnati Childrens Hospital Medical Center, Cincinnati Woman's
Club Foundation, Community Shares of Greater Cincinnati, George B. Riley Trust,
Hamilton County Mental Health & Recovery Services Board, the Heekin Fund, Ohio
Department of Job & Family Services, the Ohio Department of Mental Health &
Addiction Services and the Robert H. Reakirt Foundation, PNC Bank, Trustee.
In addition there have been key state awards that are helping with the
renovation of the Terry Schoenling Home for Mothers and Infants and recovery
housing. The State of Ohio awarded two new grants to First Step Home, the rst for
Recovery Housing and the second for capital improvements. The Recovery Housing
grant for $99,945, reimbursed First Step Home for the salaries, benets and
additional operating costs related to the agencys recovery housing properties. The
second grant for a total of $210,000 for capital improvements is allowing First Step
Home to renovate the Terry Schoenling Home for Mothers and Infants.
We held our annual Rose Gala Award Dinner in May 2016, where we raised over
$50,000. Special thanks to all our donors and friends who contributed to the success
of this event. This years award winners were Bloomeld/Schon for corporate service,
Mark Schoeny for his individual service, Zeta Phi Beta for their community eorts and
a special lifetime achievement award in honor of the late Terry Schoenling. Next
years event will be held at
the Cincinnati Womans Club
on April 22nd, 2017.
Spotlight
furnishings for “terry’s home”
Our need for more housing is urgent. We hope you can
donate to the Terry Schoenling Home for Mothers and
Infants. Send a check to 2211 Fulton Ave., Cincinnati, OH
45206. (Make checks payable to: First Step Home Terrys
Home)Or gift us furnishings for Terrys Home” from the
First Step Home baby registry at WWW.TARGET.COM.
VOLUNTEER SPOTLIGHT
Cincinnati Church of the Brethren brought 15
youth and adult volunteers, some from as far
away as Elizabethtown, PA, to First Step
Homes gardens on July 9th. The volunteers
tamed the wilds of our backyards and
childrens play area. The eort was amazing,
as were the results.
Housing Report
First Step Home served over 300
women and 160 children this past scal
year, and the agency continues to have a
waiting list. The majority of our
population (98%) are opiate addicted
women. Our residential house, where the
majority of the women reside when they
rst enter the program, maintained a
98% occupancy rate during this past
scal year. The women continue to have
barriers with nding safe, aordable
housing after they have successfully
completed the First Step Home program.
The Sober Living and Recovery Houses
allow these women to maintain their
sobriety while they work or attend
school, with the main goal of nding
safe, aordable, permanent housing.
These houses maintained a 98%
occupancy rate as well.
In March of 2016 a twenty-three
unit apartment building was purchased
which will eventually double the
capacity of housing for women we
currently serve. Graduates of the First
Step Home program who have full-time
employment will be eligible to move into
this building along with their children.
In October the agency will hold a
dedication of 2207 Fulton Avenue, the
Terry Schoenling Home for Mothers and
Infants. The Home will house eight
women who are either close to delivery,
or who have just given birth, and will
stay in the home for several weeks to
bond with their newborns. The goal is to
have women and infants in the home by
early in 2017.