letters of complaint
19 Queens Gardens
Dear Sir/Madam, I am writing to complain about an unfortunate incident that occured last week that left me feeling uterly disgraceful and thoroughly displeased with your company.
The morning of the 6th of May, I entered your premesis and I looked around your shop. I found the milk that I desired, I cheked the best before date, purchased the milk and left your premesis then I walked back to school.
As soon as I got back, I imedately opened the milk. As you may be aware, the liquid was not up to standard. The milk was unsatisfactory. I was downhearted and disapointed. The liquid looked foul and absolutely disgusting.
I am a regular customer and I know that this is not a normal experience. I accept that mistakes can happen but I would appreciate a full refund of £1.49. I look forward to a quick responce regarding this matter.