ForceSeer provides field technician work assignment and tracking in real time. Managers can view availability, assign work, track work, and review the quality of the work performed through photos, videos, and comments made by the technician while still in the field. Detailed reports can pinpoint areas needing additional training and over time, the system learns how long a particular task takes on average, improving estimates of work.

ForceSeer™ - the 21st Century Mobile Workforce Management Tool Cloud-based solution for today’s mobile workforce opXL, LLC © 2016 All rights reserved
ForceSeer    - the 21st Century Mobile Workforce Management Tool  Cloud-based solution for today   s mobile workforce  opX...
Features & Benefits A single point of control to manage: • • • • • Change Outages Preventive Maintenance Daily Work Activities Projects With ForceSeer, all the pieces fit…perfectly. opXL, LLC © 2016 All rights reserved
Features   Benefits  A single point of control to manage                        Change Outages Preventive Maintenance Dail...
Features & Benefits CHANGE • Reduce time to perform change activities • All the information is in one application • Make more accurate estimates • ForceSeer learns how long work takes • Database becomes more accurate over time • Make better decisions • Use graphical displays to allocate people and resources • Improve personnel and resource budgeting • More accurate work estimates avoid over/under staffing opXL, LLC © 2016 All rights reserved
Features   Benefits  CHANGE      Reduce time to perform change activities     All the information is in one application   ...
Features & Benefits OUTAGE MANAGEMENT • Reduction in MTTR • Immediate and accurate ACK process by fix agent • Graphical view for NOC on fix agent assignments • Real-time close out of outage by fix agent • Optional ability to writes back to BSS to close tickets • Reduction in Post Mortem calls • Better, accurate data on outage activity from fix agent • No translation/interpretation by NOC specialist opXL, LLC © 2016 All rights reserved
Features   Benefits  OUTAGE MANAGEMENT      Reduction in MTTR     Immediate and accurate ACK process by fix agent     Grap...
Features & Benefits PREVENTIVE MAINTENANCE • Account for all PM work • Scheduled in advance • Make scheduling easier • Reminders to ISP manager • Make better use of people • Clearer picture of availability and resources • Expand use to external resources • Contractors can use ForceSeer as well opXL, LLC © 2016 All rights reserved
Features   Benefits  PREVENTIVE MAINTENANCE      Account for all PM work     Scheduled in advance     Make scheduling easi...
Features & Benefits DAILY WORK ACTIVITIES • Flexibility • Assign multiple technicians to a single work order or task • Visibility • Multiple locations with multiple ISP techs • Single source for all work • Productivity • Built-in time and motion studies • ISP engineer handheld app • Data analytics opXL, LLC © 2016 All rights reserved
Features   Benefits  DAILY WORK ACTIVITIES      Flexibility     Assign multiple technicians to a single work order or task...
Features & Benefits PROJECT MANAGEMENT • Manage projects more effectively • Turn project plans into work orders and tasks • Manage multiple projects at the same time • Overlap work orders • Improve Level of Effort (LOE) planning • Measures actual time spent on project tasks opXL, LLC © 2016 All rights reserved
Features   Benefits  PROJECT MANAGEMENT      Manage projects more effectively     Turn project plans into work orders and ...
Architecture • Secure and distributed data centers and servers • Cloud-based • Desktop application for tracking, management, and reporting • Mobile application for techs to accept work, make status updates, add comments, and attach photos • Mobile access thru 4G LTE and WiFi opXL, LLC © 2016 All rights reserved
Architecture     Secure and distributed data centers and servers     Cloud-based     Desktop application for tracking, man...
Desktop Display and Add Work Orders and Ad-hoc Tasks • Preventive Maintenance • Demand Maintenance & Repair • Triage Collect Real-Time Status • Work Orders • Technicians • Assignments Add/Move/Change • People (Admins, Managers, and Technicians) • Locations (Facilities and OSP Actives & Passives) opXL, LLC © 2016 All rights reserved
Desktop  Display and Add Work Orders and Ad-hoc Tasks     Preventive Maintenance     Demand Maintenance   Repair     Triag...
Mobile View WOs and Tasks Resume work Accept WO or Task Suspend work for breaks, lunch, or other work Locate on map and get directions Arrive and start work – update status Complete work adding comments and/or photos opXL, LLC © 2016 All rights reserved
Mobile  View WOs and Tasks  Resume work  Accept WO or Task  Suspend work for breaks, lunch, or other work  Locate on map a...
Reporting Time and Motion Studies • Establish baselines, improve MOP, and verify the expected results • Average Time to Complete by Work Type • Percent of Jobs Completed on or before Scheduled End Date • Delta percentage of actual Duration as compared to Planned Duration Productivity • Completed Work • By Technician: Region, Work Type, Technician Productivity • By Work Type: Region, Work Type Productivity At-Risk • All Work Items: • Scheduled to complete in the next 3 days with no work status • Still open and past their Scheduled End Dates • Still open with no Scheduled End Date opXL, LLC © 2016 All rights reserved
Reporting  Time and Motion Studies      Establish baselines, improve MOP, and verify the expected results     Average Time...
IMPROVE WORKFORCE MANAGEMENT WITH REQUEST A DEMO opXL, LLC 7505 Village Square Drive Suite 105 Castle Pines, CO 80108 720-668-9936 info@opXL.net opXL, LLC © 2016 All rights reserved
IMPROVE WORKFORCE MANAGEMENT WITH  REQUEST A DEMO  opXL, LLC 7505 Village Square Drive Suite 105 Castle Pines, CO 80108 72...