APPRENTICESHIP LEVEL 3 DIPLOMA IN MANAGEMENT (QCF) 10387 RESOURCES LINK VERSION 1 Oxford Cambridge and RSA
APPRENTICESHIP LEVEL 3 DIPLOMA IN MANAGEMENT  QCF  10387  RESOURCES LINK VERSION 1 Oxford Cambridge and RSA
WELCOME Workbook 1: Key principles of management and leadership Resources Link is an e-resource, provided by OCR, for teachers of OCR qualifications. It provides descriptions of, and links to, a variety of independent teaching and learning resources that you may find helpful. In Resources Link you will find details of independent resources, many of which are free: where this is the case this has been indicated. If you know of other resources you would like to see included here, or discover broken links, please let us know. We would also like to hear from you if have any feedback about your use of these, or other, OCR resources. Please contact us at resourcesfeedback@ocr.org.uk. We leave it to you, as a professional educator, to decide if any of these resources are right for you and your students, and how best to use them. We’d like to know your view on the resources we produce. By clicking on the ‘Like’ or ‘Dislike’ button you can help us to ensure that our resources work for you. When the email template pops up please add additional comments if you wish and then just click ‘Send’. Thank you. OCR Resources: the small print OCR’s resources are provided to support the teaching of OCR specifications, but in no way constitute an endorsed teaching method that is required by the Board and the decision to use them lies with the individual tutor. Whilst every effort is made to ensure the accuracy of the content, OCR cannot be held responsible for any errors or omissions within these resources. We update our resources on a regular basis, so please check the OCR website to ensure you have the most up to date version. © OCR 2014 - This resource may be freely copied and distributed, as long as the OCR logo and this message remain intact and OCR is acknowledged as the originator of this work. This short booklet (6 pages) provides a brief oversight of Management and Leadership and their differences and highlights two underpinning theories: those of Fayol and Mary Parker Follett. It provides a useful introduction with a knowledge activity at the end. Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: While it can be downloaded for free, it may not be stored or transmitted in any form without permission through: Learning for Work, Pure Offices, 1 Broad Gate, The Headrow, Leeds LS1 8EQ or info@learning-work.co.uk Format: PDF www.learning-work.co.uk/docs/Management_L3_W1_5_8.pdf If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
WELCOME  Workbook 1  Key principles of management and leadership  Resources Link is an e-resource, provided by OCR, for te...
WELCOME Workbook 1: Key principles of management and leadership Resources Link is an e-resource, provided by OCR, for teachers of OCR qualifications. It provides descriptions of, and links to, a variety of independent teaching and learning resources that you may find helpful. In Resources Link you will find details of independent resources, many of which are free: where this is the case this has been indicated. If you know of other resources you would like to see included here, or discover broken links, please let us know. We would also like to hear from you if have any feedback about your use of these, or other, OCR resources. Please contact us at resourcesfeedback@ocr.org.uk. We leave it to you, as a professional educator, to decide if any of these resources are right for you and your students, and how best to use them. We’d like to know your view on the resources we produce. By clicking on the ‘Like’ or ‘Dislike’ button you can help us to ensure that our resources work for you. When the email template pops up please add additional comments if you wish and then just click ‘Send’. Thank you. OCR Resources: the small print OCR’s resources are provided to support the teaching of OCR specifications, but in no way constitute an endorsed teaching method that is required by the Board and the decision to use them lies with the individual tutor. Whilst every effort is made to ensure the accuracy of the content, OCR cannot be held responsible for any errors or omissions within these resources. We update our resources on a regular basis, so please check the OCR website to ensure you have the most up to date version. © OCR 2014 - This resource may be freely copied and distributed, as long as the OCR logo and this message remain intact and OCR is acknowledged as the originator of this work. This short booklet (6 pages) provides a brief oversight of Management and Leadership and their differences and highlights two underpinning theories: those of Fayol and Mary Parker Follett. It provides a useful introduction with a knowledge activity at the end. Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: While it can be downloaded for free, it may not be stored or transmitted in any form without permission through: Learning for Work, Pure Offices, 1 Broad Gate, The Headrow, Leeds LS1 8EQ or info@learning-work.co.uk Format: PDF www.learning-work.co.uk/docs/Management_L3_W1_5_8.pdf If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
WELCOME  Workbook 1  Key principles of management and leadership  Resources Link is an e-resource, provided by OCR, for te...
Principles of Management and Leadership Problem-solving and decision-making This case study is produced for AS 2 – Business Studies. It enables learners to consider the issues facing two managers to investigate whether their ideas for taking forward their areas of responsibility are appropriate and use this discussion to consider how management can encourage motivation. An article which not only describes the concepts but also has useful links to templates eg SWOT and PEST analyses. It also links to theory such as the Pareto Principle. Not all links will be required at this level and learners should be guided to the most appropriate areas. Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: This is freely available but permission for copying and distributing should be referred to: Council for the Curriculum Examinations and Assessment, 29 Clarendon Road, Clarendon Dock, Belfast BT1 3BG or info@ccea.org.uk Format: Website Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free Format: Website http://www.businessballs.com/problemsolving.htm http://www.rewardinglearning.org.uk/microsites/business_studies/gce/support/as2.asp If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Principles of Management and Leadership  Problem-solving and decision-making  This case study is produced for AS 2     Bus...
Principles of Management and Leadership Problem-solving and decision-making This case study is produced for AS 2 – Business Studies. It enables learners to consider the issues facing two managers to investigate whether their ideas for taking forward their areas of responsibility are appropriate and use this discussion to consider how management can encourage motivation. An article which not only describes the concepts but also has useful links to templates eg SWOT and PEST analyses. It also links to theory such as the Pareto Principle. Not all links will be required at this level and learners should be guided to the most appropriate areas. Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: This is freely available but permission for copying and distributing should be referred to: Council for the Curriculum Examinations and Assessment, 29 Clarendon Road, Clarendon Dock, Belfast BT1 3BG or info@ccea.org.uk Format: Website Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free Format: Website http://www.businessballs.com/problemsolving.htm http://www.rewardinglearning.org.uk/microsites/business_studies/gce/support/as2.asp If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Principles of Management and Leadership  Problem-solving and decision-making  This case study is produced for AS 2     Bus...
6 leadership styles and when you should use them Leadership styles: being the type of leader your team needs you to be This is an interesting discussion on leadership styles from a non-academic perspective which provides useful insights into the actual experience of an individual. This is part of a suite of information on leadership which can be easily accessed from the buttons on the left hand side of the document. It provides another perspective on leadership. Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free Format: Website Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free Format: Website http://www.fastcompany.com/1838481/6-leadership-styles-and-when-you-should-usethem http://www.leadership-toolbox.com/leadership-styles.html If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
6 leadership styles and when you should use them  Leadership styles  being the type of leader your team needs you to be  T...
6 leadership styles and when you should use them Leadership styles: being the type of leader your team needs you to be This is an interesting discussion on leadership styles from a non-academic perspective which provides useful insights into the actual experience of an individual. This is part of a suite of information on leadership which can be easily accessed from the buttons on the left hand side of the document. It provides another perspective on leadership. Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free Format: Website Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free Format: Website http://www.fastcompany.com/1838481/6-leadership-styles-and-when-you-should-usethem http://www.leadership-toolbox.com/leadership-styles.html If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
6 leadership styles and when you should use them  Leadership styles  being the type of leader your team needs you to be  T...
10 x leadership styles Business management: chapter 3 management styles and skills A useful, brief explanation of the 10 most common leadership styles but with some academic discussion which is easily interpreted. On line flash cards with visual and sound answers on a wide range of management styles and skills. These can be shuffled and used for revision and teaching. Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free for educational purposes but must be attributed to the Leadership Foundation for Higher Education. Format: Website Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free Format: Website http://www.lfhe.ac.uk/en/general/lf10/ten-times-tables/10-leadership-styles.cfm http://www.cram.com/flashcards/business-management-chapter-3-management-stylesand-skills-1294179 If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
10 x leadership styles  Business management  chapter 3 management styles and skills  A useful, brief explanation of the 10...
10 x leadership styles Business management: chapter 3 management styles and skills A useful, brief explanation of the 10 most common leadership styles but with some academic discussion which is easily interpreted. On line flash cards with visual and sound answers on a wide range of management styles and skills. These can be shuffled and used for revision and teaching. Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free for educational purposes but must be attributed to the Leadership Foundation for Higher Education. Format: Website Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free Format: Website http://www.lfhe.ac.uk/en/general/lf10/ten-times-tables/10-leadership-styles.cfm http://www.cram.com/flashcards/business-management-chapter-3-management-stylesand-skills-1294179 If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
10 x leadership styles  Business management  chapter 3 management styles and skills  A useful, brief explanation of the 10...
One minute manager slide shows Basic management models and theories These are a series of slide shows which provide quick incisive information on a range of management areas such as techniques and leadership, problem solving, etc. A novel way of getting across management ideas and providing support for almost all areas of this unit. A comprehensive range of models and theories covering management and leadership. A suitable subset should easily be identified to meet the needs and level of experience of the learner group. Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free to use but usual citation and referencing required Format: Website Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free Format: Website http://www.slideshare.net/shrotriyarakesh/One-Minute-Manager?related=2 http://www.healthknowledge.org.uk/public-health-textbook/organisationmanagement/5c-management-change/basic-management-models If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
One minute manager slide shows  Basic management models and theories  These are a series of slide shows which provide quic...
One minute manager slide shows Basic management models and theories These are a series of slide shows which provide quick incisive information on a range of management areas such as techniques and leadership, problem solving, etc. A novel way of getting across management ideas and providing support for almost all areas of this unit. A comprehensive range of models and theories covering management and leadership. A suitable subset should easily be identified to meet the needs and level of experience of the learner group. Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free to use but usual citation and referencing required Format: Website Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free Format: Website http://www.slideshare.net/shrotriyarakesh/One-Minute-Manager?related=2 http://www.healthknowledge.org.uk/public-health-textbook/organisationmanagement/5c-management-change/basic-management-models If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
One minute manager slide shows  Basic management models and theories  These are a series of slide shows which provide quic...
Decision making for principles of management Business functions and organisation A slide show with commentary and explanations bringing the decision making processes to life with realistic examples. A good, comprehensive slide show giving an overview of the basic functional areas of an organisation. Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free Format: Video Supports: Cost: Format: OCR Level 3 Diploma in Management Unit 4, Principles of people management Free Website but can be emailed https://www.youtube.com/watch?v=SK_7gNyrsV4 http://www.slideshare.net/GovernanceHome/business-functions-and-organisation If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Decision making for principles of management  Business functions and organisation  A slide show with commentary and explan...
Decision making for principles of management Business functions and organisation A slide show with commentary and explanations bringing the decision making processes to life with realistic examples. A good, comprehensive slide show giving an overview of the basic functional areas of an organisation. Supports: OCR Level 3 Diploma in Management Unit 3, Principles of leadership and management Cost: Free Format: Video Supports: Cost: Format: OCR Level 3 Diploma in Management Unit 4, Principles of people management Free Website but can be emailed https://www.youtube.com/watch?v=SK_7gNyrsV4 http://www.slideshare.net/GovernanceHome/business-functions-and-organisation If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Decision making for principles of management  Business functions and organisation  A slide show with commentary and explan...
Basic rights at work Contract types and employer responsibilities A comprehensive website covering all areas of employment law and regulation from the employee perspective. It provides very useful information important to the development of HR and business policies and practices. The UK Government’s official guidance to contract types and employer responsibilities, including hyperlinks to specific items. This is well presented and straightforward. A useful site for understanding the legal definitions and requirements for each contract type. Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free Format: Website Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free Format: Website http://www.adviceguide.org.uk/england/work_e/work_rights_at_work_e/basic_rights_at_ work.htm https://www.gov.uk/contract-types-and-employer-responsibilities/overview If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Basic rights at work  Contract types and employer responsibilities  A comprehensive website covering all areas of employme...
Basic rights at work Contract types and employer responsibilities A comprehensive website covering all areas of employment law and regulation from the employee perspective. It provides very useful information important to the development of HR and business policies and practices. The UK Government’s official guidance to contract types and employer responsibilities, including hyperlinks to specific items. This is well presented and straightforward. A useful site for understanding the legal definitions and requirements for each contract type. Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free Format: Website Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free Format: Website http://www.adviceguide.org.uk/england/work_e/work_rights_at_work_e/basic_rights_at_ work.htm https://www.gov.uk/contract-types-and-employer-responsibilities/overview If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Basic rights at work  Contract types and employer responsibilities  A comprehensive website covering all areas of employme...
Developing an equality, diversity and inclusion policy Delivering equality and diversity This is a guide provided by the London Assembly to aid those developing equality, diversity and inclusions policies. A very useful practical guide and rationale which should aid learners in the understanding of not only what is involved but why the various steps are required. This ACAS booklet has useful information on what is required in terms of ensuring that an organisation is compliant with diversity and equality requirements. It also provides some practical guidance on areas such as monitoring which will be useful to the learner. Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free Format: PDF Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free Format: PDF http://www.london.gov.uk/sites/default/files/Developing%20an%20equality,%20 diversity%20and%20inclusion%20policy.pdf http://www.acas.org.uk/media/pdf/l/e/Acas_Delivering_Equality_and_Diversity_(Nov_11)accessible-version-Apr-2012.pdf If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Developing an equality, diversity and inclusion policy  Delivering equality and diversity  This is a guide provided by the...
Developing an equality, diversity and inclusion policy Delivering equality and diversity This is a guide provided by the London Assembly to aid those developing equality, diversity and inclusions policies. A very useful practical guide and rationale which should aid learners in the understanding of not only what is involved but why the various steps are required. This ACAS booklet has useful information on what is required in terms of ensuring that an organisation is compliant with diversity and equality requirements. It also provides some practical guidance on areas such as monitoring which will be useful to the learner. Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free Format: PDF Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free Format: PDF http://www.london.gov.uk/sites/default/files/Developing%20an%20equality,%20 diversity%20and%20inclusion%20policy.pdf http://www.acas.org.uk/media/pdf/l/e/Acas_Delivering_Equality_and_Diversity_(Nov_11)accessible-version-Apr-2012.pdf If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Developing an equality, diversity and inclusion policy  Delivering equality and diversity  This is a guide provided by the...
All about team building The five stages of team development – a case study A free resource which provides a range of guidance on team building and includes some team building activities which may be useful depending upon the group, location, etc. A relatively short (7 page) document which includes a brief discussion of team development and a case study for discussion which will help learners understand what the terms mean and how they should be applied. Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free Format: Website Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free Format: PDF http://managementhelp.org/groups/team-building.htm http://cdn.projectsmart.co.uk/pdf/the-five-stages-of-team-development-a-case-study.pdf If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
All about team building  The five stages of team development     a case study  A free resource which provides a range of g...
All about team building The five stages of team development – a case study A free resource which provides a range of guidance on team building and includes some team building activities which may be useful depending upon the group, location, etc. A relatively short (7 page) document which includes a brief discussion of team development and a case study for discussion which will help learners understand what the terms mean and how they should be applied. Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free Format: Website Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free Format: PDF http://managementhelp.org/groups/team-building.htm http://cdn.projectsmart.co.uk/pdf/the-five-stages-of-team-development-a-case-study.pdf If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
All about team building  The five stages of team development     a case study  A free resource which provides a range of g...
Managing team conflict by Cynthia Phillips Performance management – an overview A useful overview of the issues which cause conflict and ways in which they can be managed. A helpful overview of performance management with links to other useful fact sheets. Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free Format: Website http://www.chumans.com/human-systems-resources/managing-team-conflict.html Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Requires the user to sign up for a free account with CIPD to have full access Format: Website http://www.cipd.co.uk/hr-resources/factsheets/performance-management-overview.aspx If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Managing team conflict by Cynthia Phillips  Performance management     an overview  A useful overview of the issues which ...
Managing team conflict by Cynthia Phillips Performance management – an overview A useful overview of the issues which cause conflict and ways in which they can be managed. A helpful overview of performance management with links to other useful fact sheets. Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free Format: Website http://www.chumans.com/human-systems-resources/managing-team-conflict.html Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Requires the user to sign up for a free account with CIPD to have full access Format: Website http://www.cipd.co.uk/hr-resources/factsheets/performance-management-overview.aspx If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Managing team conflict by Cynthia Phillips  Performance management     an overview  A useful overview of the issues which ...
What is total rewards? Organisation development This site explains the total rewards “tool kit”, which is used to attract, motivate and retain employees. Fact sheet by CIPD on organisational development. It describes the concepts of organisational development as well as ideas to put it into practice. Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free - written permission is required if the work is to be copied or transmitted. Format: Website and PDF Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free after registering for a CIPD website account Format: Website http://www.cipd.co.uk/hr-resources/factsheets/organisation-development.aspx#link_0 http://www.worldatwork.org/aboutus/html/aboutus-whatis.jsp If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
What is total rewards   Organisation development  This site explains the total rewards    tool kit   , which is used to at...
What is total rewards? Organisation development This site explains the total rewards “tool kit”, which is used to attract, motivate and retain employees. Fact sheet by CIPD on organisational development. It describes the concepts of organisational development as well as ideas to put it into practice. Supports: OCR Level 3 Diploma in Management Unit 4, Principles of people management Cost: Free - written permission is required if the work is to be copied or transmitted. Format: Website and PDF Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free after registering for a CIPD website account Format: Website http://www.cipd.co.uk/hr-resources/factsheets/organisation-development.aspx#link_0 http://www.worldatwork.org/aboutus/html/aboutus-whatis.jsp If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
What is total rewards   Organisation development  This site explains the total rewards    tool kit   , which is used to at...
Resource Management – what do I need to know? Increasing employee engagement through HRM - A Harrods case study An interesting blog with explanations of resource management and also the range of answers that this can generate. There are responses to the blog and together with the original piece, provides useful information but also the opportunity for debate and discussion across a cohort. This site provides a range of case studies of which Harrods is one. This is a useful tool for enabling learners to explore concepts and how they are applied in the work place. Although the Resource Management aspect is covered here other case studies are available. Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free - to use and contribute Format: Website Supports: Cost: Format: OCR Level 3 Diploma in Management Unit 5, Principles of business Free - as long as the user signs in to the site Can be down loaded as PDF or as MP3 for a small fee. http://www.apm.org.uk/blog/resource-management-%E2%80%93-what-do-i-needknow#.U_MMP8VdV8F http://businesscasestudies.co.uk/harrods/increasing-employee-engagement-throughhrm/introduction.html#axzz3GgnHm2dS If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Resource Management     what do I need to know   Increasing employee engagement through HRM - A Harrods case study  An int...
Resource Management – what do I need to know? Increasing employee engagement through HRM - A Harrods case study An interesting blog with explanations of resource management and also the range of answers that this can generate. There are responses to the blog and together with the original piece, provides useful information but also the opportunity for debate and discussion across a cohort. This site provides a range of case studies of which Harrods is one. This is a useful tool for enabling learners to explore concepts and how they are applied in the work place. Although the Resource Management aspect is covered here other case studies are available. Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free - to use and contribute Format: Website Supports: Cost: Format: OCR Level 3 Diploma in Management Unit 5, Principles of business Free - as long as the user signs in to the site Can be down loaded as PDF or as MP3 for a small fee. http://www.apm.org.uk/blog/resource-management-%E2%80%93-what-do-i-needknow#.U_MMP8VdV8F http://businesscasestudies.co.uk/harrods/increasing-employee-engagement-throughhrm/introduction.html#axzz3GgnHm2dS If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Resource Management     what do I need to know   Increasing employee engagement through HRM - A Harrods case study  An int...
A framework for human resources management KPMG’s 10 steps to strategic workforce planning A handbook produced by UNESCO. It includes straightforward diagrams and statements on human resource planning. This interactive resource, allows the learner to select the area of interest and review a straightforward explanation of strategic workforce planning by a leading company. Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free Format: PDF Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free Format: Website http://icsc.un.org/resources/hrpd/hrm/ICSC_hrm_eng.pdf https://www.kpmg.com/global/en/services/advisory/management-consulting/peoplechange/pages/strategic-workforce-planning.aspx If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
A framework for human resources management  KPMG   s 10 steps to strategic workforce planning  A handbook produced by UNES...
A framework for human resources management KPMG’s 10 steps to strategic workforce planning A handbook produced by UNESCO. It includes straightforward diagrams and statements on human resource planning. This interactive resource, allows the learner to select the area of interest and review a straightforward explanation of strategic workforce planning by a leading company. Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free Format: PDF Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free Format: Website http://icsc.un.org/resources/hrpd/hrm/ICSC_hrm_eng.pdf https://www.kpmg.com/global/en/services/advisory/management-consulting/peoplechange/pages/strategic-workforce-planning.aspx If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
A framework for human resources management  KPMG   s 10 steps to strategic workforce planning  A handbook produced by UNES...
Workforce planning for human resource professionals Corporate social responsibility A PDF file of a slide presentation hand-out. With very helpful explanations of how work force planning impinges on the human resource function. A free book, with some advertisements for training but still a comprehensive work. A useful resource for the teacher and with guidance for the learner. Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free Format: PDF Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free Format: PDF http://www.nps.gov/training/tel/Guides/Workforce_Planning_HR_Presentation_Slides.pdf http://www.mdos.si/Files/defining-corporate-social-responsibility.pdf If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Workforce planning for human resource professionals  Corporate social responsibility  A PDF file of a slide presentation h...
Workforce planning for human resource professionals Corporate social responsibility A PDF file of a slide presentation hand-out. With very helpful explanations of how work force planning impinges on the human resource function. A free book, with some advertisements for training but still a comprehensive work. A useful resource for the teacher and with guidance for the learner. Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free Format: PDF Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free Format: PDF http://www.nps.gov/training/tel/Guides/Workforce_Planning_HR_Presentation_Slides.pdf http://www.mdos.si/Files/defining-corporate-social-responsibility.pdf If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Workforce planning for human resource professionals  Corporate social responsibility  A PDF file of a slide presentation h...
Corporate responsibility Gaining the full benefits of continuous improvement A CIPD fact sheet with links to other useful resources, including podcasts. A discussion of Kaizen an approach to continuous improvement which provides a helpful insight. Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free after registering for a CIPD website account Format: Website Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Part of this resource is available for free. Full access requires registering for a monthly fee. Format: Website http://www.cipd.co.uk/hr-resources/factsheets/corporate-responsibility.aspx http://www.mindtools.com/pages/article/newSTR_97.htm If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Corporate responsibility  Gaining the full benefits of continuous improvement  A CIPD fact sheet with links to other usefu...
Corporate responsibility Gaining the full benefits of continuous improvement A CIPD fact sheet with links to other useful resources, including podcasts. A discussion of Kaizen an approach to continuous improvement which provides a helpful insight. Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free after registering for a CIPD website account Format: Website Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Part of this resource is available for free. Full access requires registering for a monthly fee. Format: Website http://www.cipd.co.uk/hr-resources/factsheets/corporate-responsibility.aspx http://www.mindtools.com/pages/article/newSTR_97.htm If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk
Corporate responsibility  Gaining the full benefits of continuous improvement  A CIPD fact sheet with links to other usefu...
See how benchmarkindex® can improve performance... Resources Index Click on a resource to go to the appropriate page. Unit 3, Principles of Leadership and Management Unit 4, Principles of People Management -- Workbook 1: key principles of management and leadership -- Business functions and organisation -- Principles of management and leadership -- Problem-solving and decision-making A useful video to explain benchmarking as a management tool for improving performance. -- 6 Leadership styles, and when you should use them -- Leadership styles: being the type of leader your team needs you to be -- 10 X leadership styles Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free Format: Video http://www.benchmarkindex.com/improving-business-performance.htm If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk -- Business management: chapter 3 management styles and skills -- One minute manager slide shows -- Basic management models and theories associated with motivation and leadership and be able to apply them to practical situations and problems -- Decision making for principles of management -- Basic rights at work -- Contract types and employer responsibilities -- Developing an equality, diversity and inclusion policy -- Delivering equality and diversity -- All about team building -- The five stages of team development – a case study -- Managing team conflict by Cynthia Phillips -- Performance management – an overview -- What is total rewards?
See how benchmarkindex   can improve performance...  Resources Index Click on a resource to go to the appropriate page. Un...
See how benchmarkindex® can improve performance... Resources Index Click on a resource to go to the appropriate page. Unit 3, Principles of Leadership and Management Unit 4, Principles of People Management -- Workbook 1: key principles of management and leadership -- Business functions and organisation -- Principles of management and leadership -- Problem-solving and decision-making A useful video to explain benchmarking as a management tool for improving performance. -- 6 Leadership styles, and when you should use them -- Leadership styles: being the type of leader your team needs you to be -- 10 X leadership styles Supports: OCR Level 3 Diploma in Management Unit 5, Principles of business Cost: Free Format: Video http://www.benchmarkindex.com/improving-business-performance.htm If you know of any resources that you think should appear here, or if you identify broken links please let us know. We would also like to hear from you with your feedback about your use of any of the resources listed here. Please contact us at resourcesfeedback@ocr.org.uk -- Business management: chapter 3 management styles and skills -- One minute manager slide shows -- Basic management models and theories associated with motivation and leadership and be able to apply them to practical situations and problems -- Decision making for principles of management -- Basic rights at work -- Contract types and employer responsibilities -- Developing an equality, diversity and inclusion policy -- Delivering equality and diversity -- All about team building -- The five stages of team development – a case study -- Managing team conflict by Cynthia Phillips -- Performance management – an overview -- What is total rewards?
See how benchmarkindex   can improve performance...  Resources Index Click on a resource to go to the appropriate page. Un...
Unit 5, Principles of Business -- Organisation development -- Resource management – what do I need to know? -- Increasing employee engagement through hrm – a Harrods case study -- A framework for human resources management -- KPMG’s 10 steps to strategic workforce planning -- Workforce planning for human resource professionals -- Corporate social responsibility -- Corporate responsibility -- Gaining the full benefits of continuous improvement -- See how benchmarkindex® can improve performance...
Unit 5, Principles of Business -- Organisation development -- Resource management     what do I need to know  -- Increasin...
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