Our company magazine is the voice of our organization - the best place to learn what is going on within the company. It is created to educate, inform and, at times, entertain. It will be an ever evolving piece of communication as we evaluate what content makes for the best read. Who wants to be bored while reading good news? No thank you! We want you to anxiously await our quarterly issues - you are the customer, our Quest Global family. This Magazine is for you!

THE COMPASS FOURTH QUARTER 2014 & FIRST QUARTER 2015 Tim and Cindy Boyce First Quarter 2015 Star Award Recipients What an amazing team! See why inside! NO CALL, NO TEXT, NO TICKET ONE QUARTER TWO HEROES DRIVEN TO SERVE SIGNS ARE ALL AROUND US
THE COMPASS  FOURTH QUARTER 2014   FIRST QUARTER 2015  Tim and Cindy Boyce First Quarter 2015 Star Award Recipients What a...

 

GOOD READS CUSTOMER SERVICE OVERAGES, SHORTAGES AND DAMAGES Prevention plans to keep these to a minimum. HUMAN RESOURCES BUDGETING ON A VARIABLE INCOME Suggestions on how you can set yourself up for financial success. DRIVER SERVICES SIGNS ARE ALL AROUND US Let’s take a look at some road signs, get some help, maybe learn something, and have some fun! ACCOUNTING BILLS OF LADING 13 04 06 07 08 10 11 13 An important part of freight management. 17 18 20 24 RECOGNITION ANNIVERSARIES Recognizing the magic behind the walls of Quest Global. WHO’S THAT? Stop on by, say “Hello” and welcome our newest Quest Global family members to the team. FOURTH QUARTER 2014 STAR AWARD Thanking employees for taking care of business like no body’s business - going above and beyond. FIRST QUARTER 2015 STAR AWARD Thanking employees for taking care of business like no body’s business - going above and beyond. SAFETY COMPLACENCY This can be a very dangerous trap to fall into as a good driver. NO CALL, NO TEXT, NO TICKET Costly fines and potentially losing your CDL. Is it worth it? Why take chances? FALL PREVENTION The number one cause of on-the-job injury for drivers. See how to prevent an injury. 18
GOOD READS CUSTOMER SERVICE OVERAGES, SHORTAGES AND DAMAGES Prevention plans to keep these to a minimum.  HUMAN RESOURCES ...
A tool to communicate directions to its possessor - The Compass. With it, you hold the knowledge of what is going on in our company. Without it, you might be aimed directionless into the unknown. EDITOR Chris Champion CREATIVE DIRECTOR CJ Gurney PHOTOGRAPHY Chris Champion CJ Gurney 24 28 THE ROAD TO WELLNESS 5 PORTION CONTROL TIPS FOR THE ROAD CONTRIBUTORS Brandy Hannah Carissa Serviss Gail Romine Gene Jenkins James Vogler Janice Poole Jo Denton Julie Weinbloom Rebecca Overton Renee Lamb Tonya Milam Let’s start paying attention to what and how much we’re eating, many people don’t know how to start. 28 Our company magazine is the voice of our organization - the best place to learn what is going on within the company. It is created to educate, inform and, at times, entertain. It will be an ever evolving piece of communication as we evaluate what content makes for the best read. Who wants to be bored while reading good news? No thank you! We want you to anxiously await our quarterly issues - you are the customer, our Quest Global family. This Magazine is for you!
A tool to communicate directions to its possessor - The Compass. With it, you hold the knowledge of what is going on in ou...
4 | 4TH/1ST QUARTER | THE COMPASS 4TH QUARTER 2014 & 1ST QUARTER 2015 ANNIVERSARIES 11 YEARS Judy Dickerson 10 YEARS Galen Sanborn Tom Winkles Jeff Turner 9 YEARS Travis White Weston Blalock 3 YEARS Darren Griffin Dena Durick Eddie Darnell Glenn Deimler Kathryn Chavers Trisha Darnell Victor Chavers Emmitt Kirby Jasmine Mays Lee Neal Renee Lamb Stella Spedden Thomas Rodgers 8 YEARS Debbie Goodrich Juan Zuniga-Ruiz Rebecca Scott Robert Scott 7 YEARS John Salerno Susan Lewis Mary Guenther Grady Seabolt Allan Gage 2 YEARS Alina Moore David Springer Diane Colvin Donahue Colvin Donald Hollister Edward Schrlau Felicia Springer Fred Moore Gail Grover Julie Weinbloom Lily Hernandez Mark Zywiczka Nancy Zywiczka Robert Grover Sharon Schrlau Victor Corral Charles Delisi Dale Schultz Danny Chambers Denise Gaylord Donald Dye, Jr. Gary Jermalowicz George Cory V James Clayton, Jr. James Jenkins Jeannette Fulmer Joyce Dye Junetta Cole-Stebbins Kathy Woolhiser Kristi Chambers Marion Schultz Phillip Hunter Thomas Mitchell
4   4TH 1ST QUARTER   THE COMPASS  4TH QUARTER 2014   1ST QUARTER 2015 ANNIVERSARIES 11 YEARS Judy Dickerson  10 YEARS Gal...
THE COMPASS | 4TH/1ST QUARTER | 5 6 YEARS Tony Callahan Robin Stevenson William Stevenson 5 YEARS Adam Reutter Everette Fish Harold Scott Johnny Boring Kimberly Martin Lloyd Stebbins Michal Calbert 4 YEARS Cheryl Long Melanie Hitchcock Michael Hughes Michelle Schroeder Rebecca Kent-Hughes Ron Crane Thomas Long Bradley Daniels Charles Swindall Edmund Chilcote Eric Bennett Jack Winkelman Janie Mason Jo Denton Melba O’Brien Norma Avery Richard Denton Richard Fulmer Wesley Akers 1 YEAR Betty Scott Brandon Dooley Calvin Allen Carrie Kiddy Cheryl Williams Cleo Jordan Darlene Haley David Fore Dominic D. Cardoza Dominic J. Cardoza Donna Weston Ed Culverhouse Evelyn Thompson Gary Baugh Gwendolyn Kester James Haskett Jared Richardson Jeffery Foster Joe McGill John Weston Justin Richardson Kandi Bruno Larry Trudell Lester Kiddy Max Smith Michael Bruno Michael Fields Michael Thompson Natasha Brown Nia Bergman Randall Snook Rebecca Givans Rick Adcock Robert Waggoner Susan Haskett Tommy Burgess Vickie Dyer Adelle Daigneault Angela Martin Angie Amos Anthony Hancock Ashley Young Barbara LaPoint Brian Craig Carissa Serviss Carol Udas Celesia Laymon Chirea Thornton Christina Olson Clarence Coleman David Elger Debra Elger Devin White Douglas Randolph Edwin Rodriguez Elizabeth Sanders Eric Thornton Gary Anthony Gary Eaton Gary Tate George White Gessie Goldstein Gloria Sanchez Hope Laire Ida Azulay Jacquelyn Henthorn Jamie Stewart Jamison E Hardin Judy Husfeld Kenneth Sullivan Kevin Kronsagen Kimberly Callihan Leslie Wiggins Marcus Elzey Marvin Husfeld Michael Ostello Michael Scott Mindy Olson Peter Goldstein Richard Duncan II Richard Pruett Robert Stephens Robert Stoddard Sabrina Brown Scott Udas Shawn Dunaway Suzanne Eaton William LaPoint THE DIFFERENCE YOU MAKE IS NOTHING SHORT OF LEGENDARY
THE COMPASS   4TH 1ST QUARTER   5  6 YEARS Tony Callahan Robin Stevenson William Stevenson  5 YEARS Adam Reutter Everette ...
6 | 4TH/1ST QUARTER | THE COMPASS WHO’S THAT?do? ...and what do they Meet the newest Quest Global family members. Next time you see them how about giving them a high five? Tonya Williams Driver Manager Tonya joined our team in December of 2014. Since then, she has worked as both a Second Shift Driver Manager and now Primary Driver Manager. In her role, she is managing the needs and expectations of Fleet 12. Prior to joining us, she worked in transportation in other roles both similar and different. When not working, she likes to paint, exercise and spend time with the family. Michael Thomas Shop Technician Michael joined our team in October of 2014 working in our shop. Before coming to us, he worked in various types of maintenance roles which has rounded out his skills. QG RECOGNITION
6   4TH 1ST QUARTER   THE COMPASS  WHO   S THAT do  ...and what do they  Meet the newest Quest Global family members. Next...
THE COMPASS | 4TH/1ST QUARTER | 7 CHARLES SWINDALL Fourth Quarter 2014 Star Winners Charles Swindall joined our team as a Shop Technician back in February of 2011. Since then he has been the subject of many positive comments from all levels of our family. He is known for helping out with whatever is needed in any way possible and doing it with a smile. We are proud that Charles calls Quest Global home and we look forward to many more years with him. A prime example of this is a recent Spotlight Award given to him. “(Charles) went above and beyond helping to set (Coca Cola) loads ready for delivery. Charles never complained and completed his task in a very humorous and efficient manner. Charles is definitely an asset and is always ready to be part of the solution and not part of the problem.” QG RECOGNITION
THE COMPASS   4TH 1ST QUARTER   7  CHARLES SWINDALL Fourth Quarter 2014 Star Winners Charles Swindall joined our team as a...
8 | 4TH/1ST QUARTER | THE COMPASS TIM & CINDY BOYCE First Quarter 2015 Star Winners On December 23rd, 2014, Tim and Cindy Boyce watched an accident occur on I-10 East near North Indian Canyon Avenue in Palm Springs. A man and a 5-year old boy suffered major injuries when a white Corvette overturned. The driver was ejected from the vehicle. The boy was wearing his seatbelt and remained upside down in the car. The car was leaking fuel, and Tim ran to his aid before more tragedy could strike. We could not find any updates after the accident, but hope the injured motorists are doing well. Tim and Cindy absolutely deserve this award, and we are filled with pride to share their story. QG RECOGNITION
8   4TH 1ST QUARTER   THE COMPASS  TIM   CINDY BOYCE First Quarter 2015 Star Winners On December 23rd, 2014, Tim and Cindy...
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READY TO TAKE THE ROAD LESS TRAVELED   JOIN A COMPANY THAT   S AS INDIVIDUAL AS YOU ARE. We offer Unlimited Home Time beca...
10 | 4TH/1ST QUARTER | THE COMPASS dangerous traps - stay focused and alert. Here are some example questions you should be asking yourself on a consistent basis to make sure you are driving safely. • • COMPLACENCY By: Gene Jenkins Complacency is defined as calm or secure satisfaction with oneself. As a commercial driver it is easy to get complacent with the tasks you perform each day. We complete the same tasks over and over until it becomes second nature to us. This can be a very dangerous trap to fall into. Often, complacency is what causes good drivers to make mistakes and have accidents. We think, “I have done this a million times and nothing is different.” We should always be on our toes and stay focused when behind the wheel. We swap shifts and follow a routine so often that we ignore the things going on around us, and items ignored typically become contributing factors to incidents. Examples of complacency include zipping through the usual items on your pre-trip inspections without looking for anything else, parking without taking note of other traffic movement, backing QG SAFETY before getting out and looking, not taking time to look leftright-left before moving into an intersection, not having a space cushion around your truck at all times (leaving yourself an out), following too closely, and driving too fast for conditions. You should use the G.O.A.L. (Get Out And Look) method before you start backing somewhere with which you are not familiar. You should always let your eyes look at an area you are about to back in before you start to back so you know what obstacles you are facing. Complacency sometimes comes about because we just don’t feel like dealing with something. We get tired and start taking short cuts, causing us to get into situations that can cause accidents. Each day you are working, you need to be on top of your game and not fall into • • If the vehicle in front of me came to an emergency stop could I get stopped and avoid hitting it? If you answer, “no” to questions like this you should back off and put at least six to eight seconds following distance between you and the vehicle in front. In adverse weather conditions you should increase that following distance up to 12 to 15 seconds. What do I see going on around my truck to the front, rear, left side, right side, above and below? Am I leaving a space cushion around my vehicle, and leaving myself a way out? When in traffic stopping behind vehicles do I use the wedge method where I can see both rear tires touching the ground on the vehicle in front of me? This will leave you a way out if something happens to the vehicle in front of you or if you are hit in the rear you won’t be pushed into the vehicle in front of you. When you stay on the road for days at a time it is easy to fall into the traps and these traps of “complacency” can be very dangerous to you and can be very costly to you, your family and your company. Your future as a commercial driver can be affected under the CSA program that tracks accidents, roadside inspections, log book inspections, and HAZMAT inspections. Make sure to avoid the things you have control over and keep your record clean and stay alert, focused, and avoid being complacent.
10   4TH 1ST QUARTER   THE COMPASS  dangerous traps - stay focused and alert. Here are some example questions you should b...
THE COMPASS | 4TH/1ST QUARTER | 11 By: Jo Denton Sources: https://cms.fmcsa.dot.gov/driver-safety/distracted-driving As all drivers of commercial motor vehicles should know, the use of hand-held mobile phones and/or texting while operating a CMV is prohibited. So what qualifies as texting? According the Federal Motor Carrier Safety Administration’s (FMCSA) site, “Texting means manually entering alphanumeric text into, or reading text from, an electronic device. This includes, but is not limited to, short message service (SMS), e-mailing, instant messaging, a command or request to access a Web page, or pressing more than a single button to initiate or terminate a voice communication using a mobile phone or engaging in any other form of electronic text retrieval or entry, for present or future communication.” FMCSA’s rules go further restricting a CMV driver, “from reaching for or holding a mobile phone to conduct a voice communication, as well as dialing by pressing more than a single button. CMV drivers who use a mobile phone while driving can only operate a hands-free phone located in close proximity. In short, the rule prohibits unsafely reaching for a device, holding a mobile phone, or pressing multiple buttons. How might you be able to use your mobile device and still obey the rules? You must place the mobile phone so that it is operable while you are restrained by properly adjusted safety belts. You must also utilize an earpiece or the speakerphone function. Furthermore, you must use voice-activated or onebutton touch features to place, answer or end a call. If a driver is found to be using a hand-held device (making calls or texting) while driving, the penalties are severe. You, the driver of the CMV, can receive fines up to $2,750 and potentially lose your commercial drivers license. Your company, the carrier, would also be fined $11,000. Additionally, texting and calling on a hand-held phone carry the maximum violation severity weighting in your Safety Measurement System results. Now that we have covered all of the legal possibilities, lets cover others. Recent research shows that the odds of being involved in a safety-critical event are 23.2 times greater for CMV drivers who text while driving than for those who do not. During the study, texting drivers took their eyes off the road for an average of 4.6 seconds. At 55 mph, this equates to a driver traveling the approximate length of a football field — without looking at the roadway! For CMV drivers who dial a mobile phone while driving, the odds of being involved in a safety-critical event are six times greater than for those who do not. Why take chances? QG SAFETY
THE COMPASS   4TH 1ST QUARTER   11  By  Jo Denton Sources  https   cms.fmcsa.dot.gov driver-safety distracted-driving  As ...
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FEELING UNDER THE WEATHER   Free to those enrolled in Quest Global   s medical coverage  Identification Card  Quest Global...
THE COMPASS | 4TH/1ST QUARTER | 13 FALL PREVENTION By: Julie Weinbloom Along with slips and trips, falls are the number one cause of on-the-job injury for commercial truck drivers. With the various terrain and weather conditions that are experienced from day-to-day and region-toregion, it is not surprising to learn that the industry experiences higher than average falls. There are six types of falls that this article will cover along with some advise on how to keep yourself safe, without a bruised booty or cracked noggin. straps and banding. They are notorious for tangling up feet and causing a “TIMBER!” situation. Take both care and time when walking on an uneven surface. Falls from Elevations (i.e. falling from a trailer, loading dock or ramp) To avoid falling from elevations, use ladders and safety equipment when working between work surfaces of different levels. Do not jump from one level (the trailer) to another! Jumping causes impact injuries and can lead to further damage down the road. When you are on a trailer or other elevated work surface do not back up; always face the direction you want to go to avoid dangerous situations. Falling on a Vehicle Be careful when exiting your truck. Depending on your day, you may exit your truck 5 to 20 times a day. If you are not prepared, exiting a truck can prove to be very dangerous. Watch where you step! Many times a fall on same level injury is the result of avoiding a falling object. If cargo or boxes are stacked too high avoid walking around them. Don’t assume a stack of cargo/packages is stable enough to grab or lean on. Falling from Vehicles As a truck driver you repeatedly enter and exit your cab - don’t jump out of your truck - this puts a great amount of stress and pressure on your joints. Use three points of contact when entering and exiting your truck and exit facing the same direction you entered. Never climb into or out of your cab while holding any items such as papers, clipboards, baggage, etc. Lay them in the seat and keep your hands free for the best grip possible. Always make sure your cab steps are safe by cleaning up spilled fuel or other fluids and watching for ice. Falling from Freight Again, don’t jump off the freight. Be on the lookout for Falling on a Work Surface Rule number one: Wear proper footwear. Look before you step as ground conditions can change rapidly. A path that was once clear can become cluttered, obstructed, or slippery. Falling on an Item Be careful when working on cargo pallets, boxes, and garbage. Uneven surfaces can cause trips and falls. If the weather is bad take extra caution when working outside around any cargo or cargo related supplies. Of course, wear proper footwear. As you can understand from the list above, drivers can easily sustain injuries when entering and exiting the tractor and trailer. As a final reminder, Quest Global requires all its employees to use the “Three Points of Contact” Method when entering or exiting the cab.   QG SAFETY
THE COMPASS   4TH 1ST QUARTER   13  FALL PREVENTION By  Julie Weinbloom  Along with slips and trips, falls are the number ...
NEWS FLASH! We have some awesome new trailers arriving! We doubt that you really needed an announcement since these trailers announce themselves quite well. As you will most certainly notice, these trailers are a tribute to both our veterans and those currently serving in the armed forces. Many of us have family and/or friends who have served or are serving today. The first group of trailers is wrapped to honor, “The Real Heroes,” of our nation. The brave men and women who serve and have served in all branches of our nation’s military are truly heroes to us all. Without their courage, bravery and sacrifice, we would not be able to take advantage of the numerous opportunities available to each citizen in the United States of America. The second group of trailers is wrapped to pay respect to all those service men and women who have gone missing in action or who have become prisoners of war. We honor their sacrifices and extend our gratitude to their loved ones. Hopefully, these trailers will continue to bring awareness to all those who have served and continue to serve to protect our freedoms and allow our home to be the great nation it is.
NEWS FLASH   We have some awesome new trailers arriving  We doubt that you really needed an announcement since these trail...
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A way to stay in contact while on the road.  Download our official app...it   s free
THE COMPASS | 4TH/1ST QUARTER | 17 OVERAGES, SHORTAGES & DAMAGES, OH MY! By: Rebecca Overton With the high volume of freight we transport each year, we take pride in having a low percentage of overages, shortages and damages (OS&D). OS&D’s are expensive for all those connected to the company. Employees, customers and vendors (directly or indirectly) all notice the effects of poorly managed OS&D prevention plans, so it is important we continue to strive to keep these to a minimum. By following company procedures and using common sense, we can continue to achieve success with these plans. Here are a few tips: Overages and Shortages Count the cases being loaded. Don’t sign the BOL unless you are 100% certain you have received everything for which you are signing. If a shipper will not allow you on the dock to count, then report this to your Driver Manager before you sign anything or leave. This is especially important on all produce loads. We do have several nonproduce customers that have pre-loaded trailers that are sealed, which makes it impossible for the employee to count what is being loaded. Those loads are shipper load and count. If ever in doubt, bust your phone out! Contact your Driver Manager with any concerns immediately. Don’t break seals. Unless you have been instructed to do so from your Driver Manager, sealed loads must remain sealed. Damages Load locks, load locks, load locks! Always (need I repeat) have at least two load locks on the truck at all times. Be careful in how they are positioned and make sure they are secure for the ride. Monitor loading. This is especially important on all produce loads. Be certain that the shipper has the product placed securely on the pallets. Don’t be afraid to speak up if you notice an issue. Take care in the positioning of the pallets on the trailer, and always make sure the last two pallets are turned sideways. On melon loads, the last two pallets, ideally, need to be broken down to make four pallets. If a produce shipper refuses to comply, contact your Driver Manager before signing the bills or leaving the shipper. Monitor product and reefer temperatures on refrigerated loads. Always pre-trip your trailer and pre-cool it before arriving at the shipper. On produce loads, pulp the product at the shipper and contact your Driver Manager if the produce is not loading at the correct pulp temperature. If a temperature warning comes across on the MobileComm unit, stop and check your temperatures and report them to your Driver Manager immediately. CUSTOMER SERVICE
THE COMPASS   4TH 1ST QUARTER   17  OVERAGES, SHORTAGES   DAMAGES, OH MY  By  Rebecca Overton  With the high volume of fre...
18 | 4TH/1ST QUARTER | THE COMPASS BUDGETING ON A VARIABLE INCOME By: Renee Lamb and Carissa Serviss As the vast majority of our employees operate on a variable, pay-per-mile income, it can be tough to plan and succeed financially as you aren’t completely sure of your income from week to week. However, with some careful planning, it is possible to budget a variable income. Here are some suggestions on how you can set yourself up for success. Budget 101 Setting up a basic budget will allow you to achieve the goals mentioned below. To begin, you need to list all of your expenses. This allows you to see where your money needs to go. After you have listed all the expenses, you need to add savings to your total in order to make sure you are putting away some money to achieve your goals. If you have money above this budget amount in any given month it needs to go into savings. Second, you will need to prioritize your expenses. You need to take care of your basics first. This includes the necessities such as food, shelter, electricity, and health insurance. After that you should list your debt payments and your savings. Then you can add in your clothing, gym memberships, fun money, etc. Once you know how much money you will make that month, sit down and subtract out your expenses until you have gone through all of your money. It is important to remember to save anything you make over the amount of your full budget. If you are working on getting out of debt you may decide to put up to fifty percent of the excess toward your debt. Goal 1: Always work One Month Out One of the best goals to set and achieve is to save enough money so that you are living on the previous month’s money. This allows you to know exactly how much money you will have to spend for the next month. If you take some time off or have an emergency, these funds will allow you to cover your obligations without causing a financial crisis. If you
18   4TH 1ST QUARTER   THE COMPASS  BUDGETING ON A VARIABLE INCOME By  Renee Lamb and Carissa Serviss  As the vast majorit...
THE COMPASS | 4TH/1ST QUARTER | 19 set aside extra each week until you reach the amount of your very basic budget needs, this will help you to normalize your budget and make it easier to pay your bills each month. Once you have done this, you can contribute the money into a savings account each week, until you have enough saved up to pay yourself the next month. The extra money you earn after that can go to other expenses. Goal 2: Save for Lean Months In addition to saving up so you can live on last month’s income, you need to save up for the lean months. This means you should have an account or money marked to cover the months where you do not make enough to get by. Every month you earn enough to cover the next month’s expenses, you should be putting money into a savings account to cover yourself if you cannot work as much as you normally do. This is different from a traditional emergency fund. Goal 3: Create a Financial Plan After you have your basic budget in place that covers your necessities, you need to come up with a plan that lets you prioritize how the rest of your money will be spent. There will be some months when you earn bonuses or go above and beyond with respect to your miles and you need to make sure you are using that money to build your financial future, and not just blowing it all on fun items (although you should set aside some of it to reward yourself for your hard work). Create a list of long-term goals, and then prioritize them from the most important to the least important. You may decide to give a percentage of any income over your basic needs to each of these goals, or you may focus most of your money on your top two or three items on the list until they are taken care of. HUMAN RESOURCES
THE COMPASS   4TH 1ST QUARTER   19  set aside extra each week until you reach the amount of your very basic budget needs, ...
20 | 4TH/1ST QUARTER | THE COMPASS SIGNS ARE ALL AROUND US By: Bettina Cameron Sources: http://www.aboutrving.com We are almost overwhelmed by road signs. Our wellmeaning federal and state governments have posted a gazillion signs all with the underlying purpose of helping us find our way, find our location, find where we have been, find where we are going, or find where we are right now. Whew! Let’s take a look at some road signs, get some help, maybe learn something, and have some fun, too. Learn Something We all drive on the Interstate highways scattered all over the USA and are used to all those “green” signs from the small, ubiquitous, “Mile Marker” to the giant Route signs. We use them, trust them most of the time, and depend on them to guide us to where we want to go. Here is some little-known information about those signs that may help you in the future... Mile Markers mark miles, of course. Their numbers start at the state line when you cross into a new state or they may also start at the beginning of that specific Interstate. For example, I-30 starts just west of Fort Worth (MM 1) and connects Dallas/Fort Worth with Texarkana, Texas and North Little Rock, Arkansas. I-30 ends when it intersects with I-40 in North Little Rock. The last mile marker on I-30 is MM 142 or 142 miles DRIVER SERVICES east of the Texas/Arkansas state line. For east/west highways, mile markers count from west-to-east. If you are driving eastbound, they start with “MM 1” one mile from the state line (“MM 0” is rare). They start counting from south-to-north for highways going in those directions. When driving north, numbers start one mile from the southern state line. Usually, Exit numbers correspond to the mileage markers on the Interstates. If you are in the middle of nowhere and need assistance, providing emergency personnel with the nearest mile marker can be crucial to finding your location. This is why you should pay attention to the mile markers during your travels. Some states have mile markers every 2/10 of a mile or five markers per mile. Some of those states have learned to put these multiple-markers in the median with the mileage information on both sides. This saves doubling the number of signs when they are positioned near the right shoulder. Exit Numbering in most states is based on the mile
20   4TH 1ST QUARTER   THE COMPASS  SIGNS ARE ALL AROUND US By  Bettina Cameron Sources  http   www.aboutrving.com  We are...
THE COMPASS | 4TH/1ST QUARTER | 21 marker. This system is extremely helpful to the driver. For example, if you need to get off at Exit 80 and you are at MM 70, you know you have ten miles to go. A few states continue to number their exits sequentially and do not follow the federal guidelines. This is extremely confusing to anyone visiting the area. an offshoot that goes some specific place (I-110 in California links I-10 with the Port of Los Angeles). The Auxiliary Interstates have a 3-digit number. The first digit is usually tagged onto a local, major Interstate route number. The Highway Numbering System In the system of numbering Interstate highways, simply keep in mind... odd and even numbers. First, highways that are east/west are assigned even numbers and north/ south highways are assigned odd numbers. One way to remember this is to think of “E” for “Even” and “East.” One of the best and most useful, but little known, things about signage on Interstate highways is that the positioning of the Exit Number sign over the Route sign is an indication of whether the exit location is to the right, left, or straight. About one or two miles before an exit, a large Exit sign will be mounted up overhead (such as the ones shown below), in the air, to indicate what town and/or route number (if appropriate) will be at the upcoming exit. Also, the Route Numbers of even-numbered routes increase from south to north, For example, in the southern USA, I-10 (lower number) runs across the nation between Santa Monica, California and Jacksonville, Florida. In the northern USA, I-90 (higher number) runs across the nation between Seattle, Washington and Boston, Massachusetts. Signage Placement Odd route numbers increase from west to east. For example, major north/south Interstates running between Canada and Mexico increase their route number from west to east. There is I-5 running along the West Coast and I-95 along the east coast. Any route numbers that are divisible by 5 (such as I-10, I-90, I-5, and I-95 mentioned above) are intended to be major arteries among the primary routes. These routes are designed to carry traffic long distances. The federal Interstate highway numbering system is a grid overlaying the nation that uses a system similar to what the US highways used prior to the Interstates, except it is flip-flopped. What about I-50 or I-60? There are no Interstates with those two numbers. When they flip-flopped the system, an Interstate highway with those numbers would go through states that already had a US-50 or US-60. It would be confusing. We do have an I-10, I-20, I-30, I-40, I-70, I-80, and I-90 now. Hey, it works! There is a group of shorter highways called “Auxiliary Interstate Highways” and they are considered circumferential, radial or bypass, and spur highways. This means (A) they principally serve urban areas, (B) they encircle a city (I-465 goes around Indianapolis), (C) they partially encircle a city (I-895 in Maryland is a bypass of downtown Baltimore), or (D) they are Notice the picture above... • • • • Exit 2G sign is mounted on the left side of the Route sign— this means it is a left exit. Exit 2E sign is mounted on the right side of the Route sign— this means it is a right exit. Exit 2H sign is mounted and centered on the Route sign—this means stay in that lane. The remaining Route sign has no exit sign— this means continue on this highway. You will find that some states have not adopted this guideline and the result is always confusing for a driver unfamiliar to the area. While left exits are uncommon, some do exist in about every state. Driving a big rig on a crowded highway, you always appreciate knowing what lane position you should be in ahead of time.  
THE COMPASS   4TH 1ST QUARTER   21 marker. This system is extremely helpful to the driver. For example, if you need to get...
22 | 4TH/1ST QUARTER | THE COMPASS Tom has been part of Quest Global for almost 15 years. During that time, he has been a fantastic performer and is always up for any task. We are highlighting him this edition in an ongoing effort to recognize the heroes in our family and show appreciation for his sacrifices and for those of his family. From 1967 to 1975 Tom served in the United States Army. Tom’s Military Occupational Specialty (MOS) was 11B (Infantry) and later moved to 95B (Military Police). He also attended Ranger School at Fort Benning here in Georgia. During his years of military service, Tom completed two and half tours of duty in Vietnam and was also stationed in the United States, Germany, Japan and South Korea.
22   4TH 1ST QUARTER   THE COMPASS  Tom has been part of Quest Global for almost 15 years. During that time, he has been a...
THE COMPASS | 4TH/1ST QUARTER | 23 OUR VETERANS OUR HEROES While we value the work our employees do for Quest Global, we also think it’s important to honor our many team members who have served their country as members of the armed forces. We’re proud to pay tribute to all of our veterans and urge all our employees and friends to take the time to stop to honor those employees and retirees who have served their country. Ates, Acie Barnard, Joel Barragan, Jonathan Barnette, Georgina Beckton, James Boone, Adrienne Boone, Valerie Breiling, Joseph Brown, Michael Brownfield, Gregory Brownfield, Shane Clark, Jerry Cooper, John Dunton, Debra Durant, Daryl Dygert, Robert Elger, David Eppich, Ronald Farley, Linda Farley, Patrick Ferrell, Daniel Ferrell, Rhonda Gussenhoven, Christopher Haskett, James Hobson, Jamie L Holleran, Timothy James, Brandon Jenkins, James Jordan, Cleophas Kiddy, Lester Kimbrough, Kenneth Leonard, Tony Levy, Darnell McAlhany, James McGill, Joe Morales, Christopher Nichols, Terry Pennington, Timothy Perry, Wayne Proulx, Brandon Puetz, Richard Register, Tony Rice, James Riser, Joshua Roberson, Billy Scott, Michael Shenefield, Kevin Stock, Dennis Ward, Patricia Weston, Donna Weston, John Winkles, Tom Note: The list above includes those who have noted their Military status in their employee file at the time of hire. We invite any Quest Global employee who would like to be included to contact their Primary Driver Manager or Supervisor and Human Resources will update your records accordingly.
THE COMPASS   4TH 1ST QUARTER   23  OUR VETERANS OUR HEROES While we value the work our employees do for Quest Global, we ...
24 | 4TH/1ST QUARTER | THE COMPASS BILLS OF LADING By: Tonya Milam The Bill of Lading (BOL) is a very important part of freight management. It’s a contract between the carrier (us) and the shipper, and it’s a binding contract in a court of law. The BOL is also necessary when invoicing. Without it, most companies will not render payment. When we don’t have our bills of lading, (i.e. paperwork), this slows the payment process which means we lose money. This could also affect our score with our customers and, in turn, could mean the difference between keeping or losing contracts. From a collections standpoint, it is very difficult to collect money when we don’t have our “I’s” dotted and our “t’s” crossed. As you can imagine, it can be embarrassing trying to collect money when we don’t have the necessary paperwork from our employees to prove it is actually due. Your paperwork also plays a big part in proof of delivery (POD). If there is no signed paperwork, then the customer will assume his/her product did not arrive on time to its required destination. As you have most likely gathered, BOL’s are not just important; they are vital to our efficient and productive functioning in our industry. Please make sure you get your signed paperwork from the customer and make sure you scan it to us as quickly as possible – all pages (our company policy states that paperwork must be scanned in more than three (3) days after delivery). Also, remember that without getting in the required paperwork to us timely, you could potentially not receive credit for that load until the following payroll processing date. ACCOUNTING
24   4TH 1ST QUARTER   THE COMPASS  BILLS OF LADING By  Tonya Milam  The Bill of Lading  BOL  is a very important part of ...
Do you know someone who is super groovy and deserves a pat on the back? See or know someone doing something amazing? Send in a Spotlight Award to Macro (#21). Make sure they get the credit!
Do you know someone who is super groovy and deserves a pat on the back  See or know someone doing something amazing  Send ...
WHERE’S YOUR COMPASS? OH SNAPS! LET ME TAKE A SELFIE! HOW IT WORKS Quest Global has a new and fun photo contest starting April 1, 2015. When any of our team members travel for business or pleasure, they snap a selfie proudly displaying our Quest Global Logo and tell us a little about where they are. Wherever your route takes you, whatever beautiful place you are traveling through, don’t forget to take your Compass along! HOW TO ENTER 1. Pose, position your compass, smile, and snap! Take a selfie! 2. Make sure you are following us on Facebook and/or Instagram or your posts will not been seen. 3. Post to our Facebook page and/or our Instagram page and be sure to include: • The following hashtags: #questglobalinc • Your name(s), and position at Quest Global • Location of where you took the selfie 4. Tag us in your photo so it shows on our feed. 5. Done! Submit your entries directly to our pages! Facebook facebook.com/QuestGlobalInc Instagram instagram.com/questglobalinc PRIZES PRINT EXPOSURE: Image and photo credit featured in an article via The Compass, a Quest Global publication. DIGITAL MAGAZINE EXPOSURE: Image and photo credit featured in The Compass via the Quest Global website. SOCIAL MEDIA EXPOSURE: Image used on our Quest Global social media pages. Like a rockstar! Legal Stuff: By submitting images entrants grant permission to Quest Global, Inc. to use your submitted photographs as royalty-free, worldwide, perpetual, non-exclusive license to display, distribute, reproduce and create derivative works of the entries, in whole or in part, in any media now existing or subsequently developed, for any internal and external marketing and advertising purposes which includes print, web and digital usage. Published images by Quest Global, Inc will receive proper credit.
WHERE   S YOUR COMPASS  OH SNAPS  LET ME TAKE A SELFIE   HOW IT WORKS Quest Global has a new and fun photo contest startin...
THE COMPASS | 4TH/1ST QUARTER | 27 To participate in the Quest Global, Inc. 401(k) Plan, visit our Drivers Lounge or Human Resources Department to receive an enrollment card. Once completed, drop it in an envelope (to ensure confidentiality), and then drop it in the Paperwork box located in Driver’s Lounge, addressed to Human Resources.
THE COMPASS   4TH 1ST QUARTER   27  To participate in the Quest Global, Inc. 401 k  Plan, visit our Drivers Lounge or Huma...

To participate in the Quest Global, Inc. 401(k) Plan, visit our Drivers Lounge or Human Resources Department to receive an enrollment card.  Once completed, drop it in an envelope (to ensure confidentiality), and then drop it in the Paperwork box located in the Driver’s Lounge, addressed to Human Resources.

 

28 | 4TH/1ST QUARTER | THE COMPASS In an age where portions have become large enough to feed a small family, keeping an eye on serving size is becoming increasingly more important for living a better life. Did you know that in the 1950s, a burger was about 3.9 ounces and the average soda was 7 ounces? Compare that to today’s portion sizes; now, a hamburger is about 12 ounces and a fountain soda 42 ounces! We’ve been so conditioned to these huge portion sizes, that when the time comes to actually start paying attention to what and how much we’re eating, many people don’t know how to start. For starters, it’s important to remember that one portion and one serving are not one in the same. One portion is how much of a particular food we choose to eat in one sitting. One serving is the standard amount of food we should eat, as recommended by the USDA or FDA. Weight gain occurs when a portion size is larger than the recommended serving size. Portions versus servings can get confusing when people assume that pre-packaged products are automatically one servings’ worth. But take for example a 20-ounce bottle of Coke. These days, 20 oz. has become the standard size for a bottle of soda. If you look at the nutrition label, you’d see 110 calories and 30 grams of sugar. But when you look closer, you’ll see that the serving size is actually only 8 ounces and that there are 2.5 servings in one bottle. That makes the entire bottle 275 calories with 75 grams of sugar. How many of us would drink less than half of the bottle? Not many – we’d drink the whole thing and assume it’s one serving. By cutting back on portions and strictly following the recommended serving size, it’s possible to lose weight without making any significant changes to your diet. This is why programs like Weight Watchers are so successful – it teaches you to watch your portion sizes and proves that you can still eat your favorite foods, but in moderation. Let’s discuss meal tips for truck drivers that involve just this — portion control and serving size moderation. 1. When dining out, wrap up half of your meal before you begin eating. Restaurant portions are often big enough to feed two people. As Americans, we have this complex where we
28   4TH 1ST QUARTER   THE COMPASS  In an age where portions have become large enough to feed a small family, keeping an e...
THE COMPASS | 4TH/1ST QUARTER | 29 5 PORTION CONTROL TIPS FOR THE ROAD COURTESY OF THEHEALTHYTRUCKER.NET 2. 3. 4. 5. feel obligated to clean our plates. Avoid this by wrapping half your meal up immediately and saving it for a snack or meal later. You could also split an entrée between you and your partner. Re-portion bulk items (chips, cookies, etc.) into individual sandwich bags. Place one service in each bag. This way, when you reach for a snack, you’ll think twice about grabbing 2,3or 4 bags. Hide junk food in hard to reach places and keep fruit and healthier snacks at eye level. If a banana is the first thing you see, you’ll be more likely to pick that over the cheesy poofs you have to hunt for. Limit your liquid calories. Many sugary sodas and juices have high calorie counts. Some simple solution? Eat an orange instead of drinking orange juice or drink water with your meals instead of soda, tea or juice. Added bonus here – more calories for food! Use smaller plates and bowls. Studies show that people will put food on their plate until it looks full. If you load up a 12-inch plate, you’re guaranteed to overeat. Fill up an 8-inch plate instead, and it still looks like a lot of food, but is a more reasonable serving. Bonus: Treat yourself! People fail at portion control when they never let themselves have a cheat day. They cut out all of their favorite treats completely instead of just watching their intake, then get frustrated and cave in. It is okay to have a sugary treat every now and then, as long as it’s in moderation. That means ½ cup of ice cream instead of your usual 3 or one cookie instead of five. Trust me, it will taste just as good and your waistline will appreciate it. At first, watching your service sizes can be difficult because you’ll feel like you’re not eating enough. If you get the munchies between meals, have a healthy snack. Ditch the Funyuns and have a banana and a smidge of peanut butter. It will curb your appetite and it’s a whole lot healthier. Eating several small meals throughout the day is actually better than going six hours between lunch and dinner. Think about it – if you’re starving, you’re more likely to overeat or make poor selections.
THE COMPASS   4TH 1ST QUARTER   29  5 PORTION CONTROL TIPS FOR THE ROAD COURTESY OF THEHEALTHYTRUCKER.NET  2.   3.   4.   ...
THE COMPASS | SECOND QUARTER | 30 questglobal.net
THE COMPASS   SECOND QUARTER   30  questglobal.net