Most all businesses place far too little emphasis on consumer dynamics as they relate to market share growth.
- Believe it or not 100% of your customers will stop doing business with you at some point in time. Divorce, relocation, death, modification of habits and or hundreds of other reasons.
- Same holds true for your employees.
The Gaming Industry is one of a few industries with even greater challenges related to customer retention.
The dynamics of the industry are mathmatically set to increase customer retention challenges because of the handle and hold percentages.
Industry Dynamics - Challenges
Gaming Revenues - Market Share Growth
Gaming Revenue Growth is tied to Disposable Personal Income.