Senior Manager Sarah Heke on a war path and keeps going, doesn't stop for innocent babies either.

WILLING TO leave FAMILY and toddler with nothing. 

 

IN A BID TO RETAIN AN INVESTOR AND COVER UP HER ILLEGAL ACTIONS SARAH HEKE HAS JUST MANAGE TO GET APPROVED A WARRANT OF POSSESSION TO REMOVE US ILLEGALLY.

TAKING EFFECT IN 17th October AS WE WAIT NOT KNOWING EVEN IF OUR CASE WILL BE LOOKED AT BEFORE THEN BY THE ATTONERY GENERAL.

 

All claims have supporting evidence and emails to show I emailed Andrew Coronis himself as well as the head office management asking for help and to forward my concerns to the owner.

NOTHING, NO MANAGER WOULD TAKE MY CALLS FOR HELP AFTER READING WHAT SHE HAD DONE, INSTEAD I WAS FORWARDED TO ONLY SARAH.

 

EVEN THE MAGISTRATE GAVE CORONIS BENEFIT OF THE DOUBT WITHOUT READING OUR DEFENSE. EVERYONE WE ASKED FOR HELP DIDN'T TAKE US SERIOUS, BELIEVED MORE CORONIS WOULD NOT OPERATE WITH SUCH NEGLIGENCES.

BUT THEY ARE, ITS SCARY KNOWING THEY HAVE THIS POWER , THEY HAVE PERFECTED THE ART SO IT IS ACTUALLY UNBELIEVABLE

 

CORONIS FOREST LAKE

Sarah Heke - Senior Manager

 
 
 
 
​​                                                                                                                                                                                                              Lyndal Bathurst & Travis Hetherington

PO BOX 1699, Sunnybank Hills, QLD, 4109

                                                                 Travis@madperfectionist.com.au

 

 

4th October 2016

 

RTA Investigations
Level 23, 179 Turbot Street, Brisbane, QLD, 4000
Investigations@rta.qld.gov.au

 

 

To The Magistrate,

My partner and I inspected the Shelduck property while the tenant still lived in it. We were the last people through, it was over cast and the place was dark because it was closed up, as we left we noticed 2 dogs were let inside the house, this was a concern for us after just having our first child. We believed the basic health and safety laws would be followed after animals had lived inside.

We put in an application as the property’s owner was a large investor and we needed stable accommodation which this provided. We were approved and requested to come in and sign the lease early.
We said we would honour their request but had a few conditions.

​​
  1. 1. We needed 2 weeks to put in notice at our current property (this would leave the Shelduck property empty for approx. 5 days)
  2. 2. We noticed animals were allowed to live inside the Shelduck property that receipts be provided to us, to show the proper cleaning and treatment required by law be professionally done. (12 months later and after several requests this has never been provided to us).
  3. 3. That improvements we made to the home be taken into account instead of raising the rent.

The next day I received a phone call to say our conditions were accepted and we come in and sign the lease early. So, we did! We signed the lease to start on the 19th June 2015 and handed in our 2 weeks’ notice to leave the property we were in at the time.

 

 

The link below is the lease we signed for the previous 12 months to view it as a PDF

https://goo.gl/VypkOp

 

 

 

The following Coronis tenancy information booklet I was given upon signing the lease seems to not give the proper information.

 We have never received the RTA’s tenancy information booklet.

 

 

 

 

 

 

 

following is just Page 6 out of the tenancy information booklet re-written by coronis that we recieved with the lease instead of the proper rta's information just that alone will give you the idea, 

 

Below is the link to see the full tenancy book coronis provided us, which left us entrapped not knowing what to we could do till it was too late.

 

https://goo.gl/ufEaJZ

 

On the 17th June 3 days prior to picking up the keys to the Shelduck property and the start of our new lease my partner and I went around to the property to see our new home from the outside and were disgusted at what we saw just from the outside of the property and took the 6 photos below into Coronis Forest Lake to show the current health and safety risks.


 I also asked on this day for the receipts for the required carpet cleaning they had done, especially that the house had animals living in it. Still to this day no reciepts were provided

 

 

 

We were told this would be taken care of before we pick up the keys to the property.

 

 

 

 

19th of June 2015,

We had picked up the keys from Coronis Forest, also asked about the reciepts for the required animal treatment and carpet cleaning but Sarah Heke wasn't avaliable, we were also told the mould around the windows, window frames, carpet and vertical blinds were stains.

 Upon entry,

The carpets were so dirty and had an unbreathable wet dog stench that they needed to be cleaned over 3 times over 3 consecutive weekends. This had to be done before we could move any of our belongings in. I took my receipts and videos of just how dirty the carpets were into Coronis. They were not interested at all, and denied reimbursement.

 https://www.youtube.com/watch?v=xy69st3sYk0

 

I couldn't believe the condition of the property and the health and safety risks that the mould, restricted entry/exit and dirty carpets from the lack of maintained cleanliness plus dogs living inside the house. Coronis management forest lake had left this house in this condition knowingly for me and my family to move into. They also knew we had a new born at the time. With our many, many requests to have this urgent work cleaned and fixed denied, was a breach of our agreement and the health and safety laws in place from the day we entered the property.

https://www.youtube.com/watch?v=7KJqo79pJPE

https://www.youtube.com/watch?v=zQZfnlJLGpg

 

With no place to go after handing in our notice for our last place, 3 days were given and 7 requests by phone and in person at Coronis Forest Lake real estate, notifying them of the immediate dangers, health and safety risks that were imposed on my family. After no action was taken and requests refused or not honoured, I had to pay for the work to be done and did what I could with the resources I had available to remove or clean the hazards and health risks that me and my family faced. 

https://www.youtube.com/watch?v=7KJqo79pJPE

 

It was 3 weeks after we received the keys to the property before we could move everything in from the garage. As I have stated previously, it took 3 weekends to fully clean the carpets 3 times before the smell of dirty wet dogs subsided enough, so the place was liveable.

After the trouble and being denied any help from the day we entered the property I took 650 photos of every inch of the property and submitted it with the condition report, the photos were copied to CD and also on USB. I had also uploaded the same photo's date stamped by google to the google drive at the same time.

 

Following is the Condition Report that I submitted on the 22nd of June 2015 at 4:40pm, This report was at first refused and followed with some unethical actions by Coronis forest lake.

 

 

The 24th of June 2015 I received a call by the senior property manager Sarah, where she stated the condition report submitted would not be signed off by her unless I removed my submissions from the report that stated the carpet was dirty and filled the house with a horrid smell of dirty wet dogs! I was really shocked and frustrated when Sarah had also Refused to meet at the shelduck property so we could show our concerns, instead I had to make video recordings and take over 650 photo's to take into the office, and to keep as proof.

 

The 3rd Of July 2015 I received in the post an illegally obtained condition report, that Coronis forest lake somehow fooled my partner into signing between the 22th of June 2015 to 1st of July 2015 on one of her visits to Coronis to make a request for repair in person. This was in my absence.

 

Following is  The Illegal Condition Report That Was Sent to us Via Australia Post

The moment I opened the document, before consulting my partner, I rang Sarah accusing her of forging the document, demanding why they had attempted to create another condition report after we had already submitted a report in the time required.

 

A few days after this call and taking in recorded video footage (videos are posted below) and receipts, we received the original condition report we submitted that was signed by Sarah. 

I installed cameras in the first week because the property could not be secured.

These cameras allow me to login to and view the property from my mobile with a 350-degree pan horizontally and a 180-degree pan vertically, they also have motion detection that notified my mobile of movement, which was a temporary guard I had for having some sort of security for my partner and son while I was at work in the unsecured property.

 

 

 

The fence was installed after 6 months and 2 inspections.  We had requested on several occasions that the fence and property's only gate that didn’t work, be fixed, so we could secure the property. On both of the occasions we had property inspections we waited and watched the property inspector unable to operate the gate and have to walk back through the house, on both these occasions we were told they would put in a work order to have someone come repair the gate. No one ever came.

On the 21st of April we were supposed to have an inspection, I needed to be at the property to let them in and supply a key for the new colour bond gate. I called the Coronis Forest Lake office at 9:05am and asked to speak with whom ever be conducting the inspection on our property, They weren't available and a mobile number was provided so I could call the person conducting the inspections, I called 3 times and left a voice mail, I also texted to inform Coronis of the new fence below is a link to the screen shot of the text message ( which is a part of the lease agreement, a condition Coronis added I agree to be informed by electronically via email, text etc.)

 

 The Next page is a screen shot of the text I sent to the Coronis property inspector's mobile which was provided on that day by Coronis reception.

 

Then following my phone records will be a the rental ledger from 2015 showing the rental arrears messages are incorrect with the rent alway in advance, the date paid never exceeding the Due Date, in all my rental history. 

 

It wasnt till June when the owner found out about the fence.

He was lied to by Sarah Heke with her stating to the owner they could not do inspections because I have put up a fence and will not provide the key.


For the first 6 months we were constantly sent the previous tenants water bill which we had to call the office many times to have fixed. Just recently following a notice to leave, we received our water bill, for the last 12 months in 1 envelope and We were still being billed for the previous tenant water usage.

Following that Sarah stole our money from our rent we were in advance and paid all the water bills plus the previous tenants bill.

 

There is a link below to a folder containing

The rental ledger to show the money she stole. 

The water bills from the previous tenant that Sarah started sending us over due notice's for 3 months after we moved in.

And a reply email following 1 of my calls last year to make Sarah well aware we were not paying the last tenants bill.

 

https://goo.gl/qA49X7

 The notice to remedy breach I was given which asked for "the front colourbond fence to be removed and the concurrent lease to be returned within 7 days". I could not fulfill the breach, as it took away my free will and forced me into signing the lease agreement.

For a legal contract to be legally binding it must have the elements of free will from both parties.

Also, Mark did not ask for the colourbond fence to be taken down at any time.

Following is the breach notice and notice to leave we recieved.

I have an extremely sound rental history and every property I have vacated has been left in a much better condition than it was given. I'd like to keep my rent record sound. I have photos of the state of the property on entry. 

 

 

I was told by QLD Tenacies that the breach is invalid and Coronis would have to re-issue for a warrant to be severhould have been dismissed and ordered to have notice reissued correctly.

 

 This was not the case after Sarah Heke Lied in an application to gain a hearing at QCAT for a warrant of possession.

The email the owner asked for as to why we put up the fence without permission, is the email Sarah lied about to get the warrant as it were damaging to herself and her claims, this was not passed onto the owner and not included in her application to get the hearing. 

She also lied about this in court.

Following is the email and her application where she lied.