THE COMPASS SECOND QUARTER 2014 Photo Credit: Tommy Burgess & Lawrence A Trudell, Jr LET’S GET PICKIN’ DRIVER SCORE CARD MOVING ON OUT DRIVEN TO SERVE compass_Q2.indd 1 7/16/14 10:02 AM
THE COMPASS  SECOND QUARTER 2014  Photo Credit  Tommy Burgess   Lawrence A Trudell, Jr  LET   S GET PICKIN     DRIVER SCOR...
GOOD READS ACCOUNTING PAYING THE BILLS WHILE AWAY When you’re mobile and “on the road” your strategy for paying bills needs to bo mobile too. 15 CUSTOMER SERVICE LET’S GET PICKIN’ During this bountiful time of the year, the fresh produce is rising towards its peak and deliveries are in high demand. HUMAN RESOURCES DON’T GET BURNED Skin cancer accounts for nearly 50% of all cancers. 12 17 20 DRIVER SERVICES DRIVER SCORE CARD You know you’re awesome and need bragging rights. 22 RECOGNITION 04 05 06 THIRD QUARTER STAR AWARD Thanking employees for taking care of business like no body’s business - going above and beyond. ANNIVERSARIES Recognizing the magic behind the walls of Quest Global. WHO’S THAT? Stop on by , say “Hello” and welcome our newest Quest Global family members to the team. SAFETY 10 12 compass_Q2.indd 2 DRIVING DROWSY What can you do? FALLS FROM TRUCKS How can you stay safe? 20 7/16/14 10:02 AM
GOOD READS ACCOUNTING PAYING THE BILLS WHILE AWAY  When you   re mobile and    on the road    your strategy for paying bil...
A tool to communicate directions to its possessor - The Compass. With it, you hold the knowledge of what is going on in our company. Without it, you might be aimed directionless into the unknown. EDITOR Chris Champion DESIGNER CJ Gurney CONTRIBUTORS Brandy Hannah Julie Weinbloom Gene Jenkins Rebecca Overton James Vogler Gail Romine 28 MAINTENANCE 26 28 30 MOVING ON OUT A message from your Maintenance Department. THINGS ARE HEATING UP Keeping your cool. WELLNESS THE ROAD TO WELLNESS Fit and fueled! Our Company Newsletter is the voice of our organization - the best place to learn what is going on within the company. It is created to educate, inform and, at times, entertain. It will be an ever evolving piece of communication as we evaluate what content makes for the best read. Who wants to be bored while reading good news? No thank you! We want you to anxiously await our quarterly issues - you are the customer, our Quest Global family. This Newsletter is for you! 30 compass_Q2.indd 3 7/16/14 10:02 AM
A tool to communicate directions to its possessor - The Compass. With it, you hold the knowledge of what is going on in ou...
4 | SECOND QUARTER | THE COMPASS HERMAN ANDREWS & SHAKITA TOLBERT THIRD QUARTER 2014 Star Winner Herman and Shakita have been with us since May 2012. Recently, another driver at another company called in and explained he had been a truck driver for many years and wanted to let us know that whoever was driving Truck 569 was the most courteous driver he has ever encountered. Although we don’t know what they said to make them so memorable, it is clear that they exceeded his expectations. We appreciate Herman and Shakita for making such positive impressions as they help us all. Thank you both for a job well done! QG RECOGNITION compass_Q2.indd 4 7/16/14 10:02 AM
4   SECOND QUARTER   THE COMPASS  HERMAN ANDREWS   SHAKITA TOLBERT  THIRD QUARTER 2014 Star Winner Herman and Shakita have...
THE COMPASS | SECOND QUARTER | 5 2ND QUARTER ANNIVERSARIES 11 YEARS 9 YEARS 4 YEAR 3 YEARS Justin Johnson Marcus Blue Hillarie Deavers Mark Doss 1 YEAR Lisa Holmes Wayne Holmes Brian Berndt Velix Charles Tammy Fry Hinton Fussell Cindy Grigsby Lonnie Grigsby Latanya Jenkins Larry Kendrick Penny Kendrick Iwona Aleksandrowicz Leszek Aleksandrowicz Debra Brown Michael Brown Steven Desautels Daryl Durant Becky Eccles Walter Eccles Linda Farley Patrick Farley 7 YEARS Barbara Benefield Larry Benefield Patrick Bushue Tammy Miller Gail Romine Mary Samuel Nancy Sexton Ricky Sexton Tonya Milam Toddmon Mitchell Dwight Perkins Susan Perkins Freddie Picanco Amy Picanco Janet Young Brian Young Leslie Foster Robert Foster Martin Gurley Jason Hoy Tammy Hoy David Martin Sheray Martin Charlie McQueen Victor McQueen Teresa Noel 6 YEARS Shaquita Dorsey 2 YEAR James Arkell Jackie Blackston Betty Blackston Chris Champion Becky Chrisman George Cory IV Bobbi Fridley Mark Hughes Delford Kelly Charles Noel, Sr. Nathanial Norrod Tammy Norrod Michelle Rebello Elsa Reyes Bruce Richeson Roxanna Richeson Charles Runyon Tammy Runyon Enoch Shippy 5 YEAR Eric Newman Mary Ann Newman Teresa Hubbard Thomas Hubbard David Henderson Gilbert Delph Kimberly Delph Josh Lee Danny Martin Geraldine Masters Matthew Mazely Brooke Mazely James Vogler Kay Wilson Stephen Winton Audrey Winton Rosemarie Shippy Dennis Stock Justin Stock James Storey Brenda Teseniar Timothy Teseniar Beverly Willard Paul Willard THE DIFFERENCE YOU MAKE IS NOTHING SHORT OF LEGENDARY compass_Q2.indd 5 7/16/14 10:02 AM
THE COMPASS   SECOND QUARTER   5  2ND QUARTER ANNIVERSARIES 11 YEARS  9 YEARS  4 YEAR  3 YEARS  Justin Johnson  Marcus Blu...
6 | SECOND QUARTER | THE COMPASS WHO’S THAT?do? ...and what do they Meet the newest Quest Global family members. Next time you see them how about giving them a high five? Leslie Wiggins Recruiting and Retention Specialist Leslie has been in HR for the past six years and Customer Service for 14 years. She is new to transportation and loving it. In her spare time, she enjoys time with family, hiking, going to the range and training for 5k’s. Justin Britton Shop Generalist Justin has been working in the automotive/transportation field for just over a year now. During his spare time, he likes outdoor activities such as hunting, fishing and horseback riding. QG RECOGNITION compass_Q2.indd 6 7/16/14 10:02 AM
6   SECOND QUARTER   THE COMPASS  WHO   S THAT do  ...and what do they  Meet the newest Quest Global family members. Next ...
UBLE PO UBLE PO UBLE PO THE COMPASS | SECOND QUARTER | 7 Because we care about your drivers. Do uble um points all s m ! er Pilot and Flying J will be offering Double Points to MyRewards members from June 1st - September 30th. OUBLE PO Receive one additional point for each diesel gallon purchased. Offer valid at participating Pilot Flying J locations when you use your rewards card. Valid for diesel purchases only. Does not apply to in-store purchases. Limited Time offer. Some restrictions apply. compass_Q2.indd 7 7/16/14 10:02 AM
UBLE PO UBLE PO UBLE PO THE COMPASS   SECOND QUARTER   7  Because we care about your drivers.  Do  uble  um points all s  ...
New 2015 tractors arriving Wanna tap it? Download our Quest Global App! What else can we do for you? • • • • Lots of steady miles year round HazMat Teams earn bonus on ALL paid miles driven Medical, Dental, Vision, Life Insurance, 401(k) Get attention driving one of the best looking fleets Join our Team! Call: 800-676-1777 x246 or Apply at: drive4quest.com compass_Q2.indd 8 7/16/14 10:02 AM
New 2015 tractors arriving  Wanna tap it  Download our Quest Global App   What else can we do for you                   Lo...
Unlimited Home Time Tired of dealing with a tricky sign on bonus, but like extra cash? We pay more per mile from day one, so you don’t need to. Want the potential to earn Monthly bonuses and get paid for your performance? Gotcha covered! Fur kids always welcome compass_Q2.indd 9 7/16/14 10:02 AM
Unlimited Home Time  Tired of dealing with a tricky sign on bonus, but like extra cash  We pay more per mile from day one,...
10 | SECOND QUARTER | THE COMPASS DROWSY DRIVING WHAT CAN YOU DO? Drowsiness is defined as the uncontrollable need to sleep and its symptoms include: • • • • Difficulty focusing, Frequent Blinking, Daydreaming, Trouble remembering previous miles driven, • Yawning and rubbing eyes, • Trouble maintaining lane, • and feeling irritable or restless. compass_Q2.indd 10 The Facts: Drowsy drivers cause 100,000 motor vehicle crashes annually. These crashes kill 1,500+ people and injure another 40,000; however, this is an inaccurate estimate as many go unreported. Drowsiness is triggered by the release of the hormone melatonin resulting in one of the strongest biological urges we experience – sleepiness. This cannot be conditioned against, so training yourself to stay awake is useless. What are the effects of drowsiness? • Decreases awareness of surroundings, • Increases the time it takes to react, • Decreases memory retention, • Decreases motor coordination, • Slows information processing and thinking capacity, • Increases “road rage” and “road agitation.” 7/16/14 10:02 AM
10   SECOND QUARTER   THE COMPASS  DROWSY DRIVING WHAT CAN YOU DO  Drowsiness is defined as the uncontrollable need to sle...
THE COMPASS | SECOND QUARTER | 11 What can you do? • Make sure you do not create sleep debt by sleeping less than necessary form consecutive nights. Once you create the debt, your body must make it up later. • Take a quick 20-30 minute nap to resolve drowsy effects, but no longer as you will slip into deeper sleep. • Maintain a balanced diet to keep optimal energy levels and decrease drops in blood glucose resulting in drowsiness. • Routinely engage in some for of physical activity to stabilize your energy levels. • Avoid stimulants such as caffeine and nicotine as a “quick-fix” as they will only increase the effects later and affect your rest once you are able to get it. • Devote 7-8 hours to quality rest by planning appropriately. • Actively seek to reduce or resolve situations that lead to stress. QG SAFETY compass_Q2.indd 11 7/16/14 10:02 AM
THE COMPASS   SECOND QUARTER   11  What can you do       Make sure you do not create sleep debt by sleeping less than nece...
12 | SECOND QUARTER | THE COMPASS FALLS FROM TRUCKS Falls are an ever-present danger. Did you know that falls from trucks are the number one Worker’s Compensation claim injury for drivers? HOW CAN YOU STAY SAFE? Neither the Federal Motor Carrier Safety Administration (FMCSA) or Occupational and Health Administration (OSHA) currently have standards directly addressing falls from Commercial Motor Vehicles (CMV’s). However, some standards will always apply – they’re common sense! FMCSA addresses fall protection for persons entering and exiting the cab of a truck or trailer. These standards primarily concern the construction compass_Q2.indd 12 7/16/14 10:02 AM
12   SECOND QUARTER   THE COMPASS  FALLS FROM TRUCKS  Falls are an ever-present danger. Did you know that falls from truck...
THE COMPASS | SECOND QUARTER | 13 Remember these key points: and placement of steps, handholds and deck plates. If it recommended that when entering and exiting a truck, you always use three points of contact and face the vehicle. Vehicle design can make reaching for handles different. When you move from a type of truck to which you have become accustom to a new truck, the change in configuration may result in failing to get a proper handhold. How can you stay safe? Always take a second and look where you plan to grab a grip and use one hand and two feet or two hands and one foot. Facing the vehicle is proper when entering and exiting the vehicle. • Maintain three-point contact at all times when entering or exiting the vehicle. • The three-point contact method should only be broken after reaching the ground, vehicle seat or other stable platform. • Never enter or exit a moving vehicle. • Always make slow, deliberate movement to avoid injury from slips and falls. • Always wear appropriate footwear for the weather conditions. • Lead by example to help influence others to be safe. Photo Credit: Eric & Chirea Thornton QG SAFETY compass_Q2.indd 13 7/16/14 10:02 AM
THE COMPASS   SECOND QUARTER   13  Remember these key points   and placement of steps, handholds and deck plates. If it re...
14 | SECOND QUARTER | THE COMPASS Sometimes... you just have to tap it. Download our official app compass_Q2.indd 14 7/16/14 10:02 AM
14   SECOND QUARTER   THE COMPASS  Sometimes... you just have to tap it.  Download our official app  compass_Q2.indd 14  7...
THE COMPASS | SECOND QUARTER | 15 PAYING THE BILLS WHILE AWAY COURTESY OF THE THEHEALTHYTRUCKER.NET Have you ever lost a raffle drawing because you weren’t “present to win?” It’s pretty frustrating. Whether we like it or not, our presence often determines if we win or lose. When it comes to being a driver, not being present at home to physically pay your bills on time often results in a loss. When you’re mobile and “on the road,” your strategy for paying bills needs to be mobile too. If you don’t account for this, your financial life can quickly become a disaster. What’s the most frustrating part? You have the money to pay the bills, you just don’t have the mobile strategy. So, let’s put together a strategy that fits your on the road lifestyle. Here are the steps you should take… Step 3: If you travel with a laptop, smart phone, or tablet, then you should strongly consider making your financial life mobile. This means switching all your bills to paperless statements. It’s much easier to pay bills on time when the billing statement is in your email inbox. Step 1: Make a list of your monthly bills and payments - rent, mortgage, water bill, cell phone bill – whatever. Step 2: Next to that list, indicate whether you receive a physical bill in the mail for this obligation or if you receive an electronic bill via email. Step 4: Set a day of the week to deal with your “financial stuff.” many like “Financial Friday.” Every Friday after your direct deposit, be sure to look at what bills are due and pay them. It’s simple and it will prevent late payments. If you happen to have a partner at home that can pay the bills, that can work too. But your credit is at risk, so you should take the responsibility to pay the bills on time. Simply keep a list of your bills’ due dates on your smartphone’s calendar or on a piece of paper in your wallet. Whatever your technique, just make sure that it’s organized. The quicker you form good financial habits, the better. QG ACCOUNTING compass_Q2.indd 15 7/16/14 10:02 AM
THE COMPASS   SECOND QUARTER   15  PAYING THE BILLS WHILE AWAY COURTESY OF THE THEHEALTHYTRUCKER.NET  Have you ever lost a...
16 | SECOND QUARTER | THE COMPASS JEFF TURNER, PRESIDENT Jeff joined Quest Global in 2001 as a Dispatcher and in 2004 became the West Coast Load Planner. He moved into the role of Director of Operations in 2007, a position that managed both the Customer Service and Driver Services Departments. As our company grew, so too did Customer Service and Driver Services. Jeff became the Director of Customer Service in 2009 to deliver consistent and dependable customer relations. In 2012, he became the Vice President of Operations, overseeing Customer Service, Driver Services and National Sales. Throughout his career, Jeff has demonstrated the dedication, integrity and vision that are the hallmarks of a leader. Additionally, his commitment to service excellence proves to all that he is an integral asset to employee and customer partnerships. As President, Jeff will lead all operations of Quest Global, Inc. He is devoted to making certain that we continue to deliver superior service to both our customers and employees in order to acquire and retain the best of both, ensuring a successful future for us all. compass_Q2.indd 16 7/16/14 10:02 AM
16   SECOND QUARTER   THE COMPASS  JEFF TURNER, PRESIDENT Jeff joined Quest Global in 2001 as a Dispatcher and in 2004 bec...
THE COMPASS | SECOND QUARTER | 17 LET’S GET PICKIN’ Approximately 65% of the loads originating from the East Coast are destined to deliver in California. Did you know that 99% of the freight we haul back out of California is produce? During this bountiful time of the year, the fresh produce is rising towards its peak and deliveries are in high demand. Since we transport so many of the produce loads off the West Coast, it is important that our employees are trained and knowledgeable in the whole produce hauling experience. All newly hired employees are required, during their orientation period, to attend classes at our headquarters. These classes include everything they need to know about transporting fresh produce and getting it there safely and securely. Understanding pallet positioning, weight distribution and temperature monitoring are vital on these loads. Unlike some of the other freight we transport, produce loads are usually multiple picks. They can load from one end of California to the other, so many issues can arise while trying to coordinate these multiple pick loads. Some tips for making sure the process goes smoothly include: • Contact the shipper as soon as dispatch instructions are received. • Contact your Driver Manager immediately if you are confronted with problems or delays. • Preplan how the trailer need to be loaded by looking at the pallet counts and weights for each pick. These tips will ensure that many problems are prevented or resolved before the employee arrives at the shipper’s location or are handled in a timely and effective manner shortly thereafter. Once our Customer Service department is made aware of any issue, it will be handled immediately. We want these produce loads to load as quickly as possible and keep our teams rolling. Although there are circumstances that are sometimes out of our control, with the Driver, Driver Managers and Customer Service Representatives all working together, we can ensure that these loads go as smoothly as possible and deliver on time. CUSTOMER SERVICE compass_Q2.indd 17 7/16/14 10:02 AM
THE COMPASS   SECOND QUARTER   17  LET   S GET PICKIN    Approximately 65  of the loads originating from the East Coast ar...
DEALING WITH HEAT STRESS DRINK UP! It is Summer and we want to mention the increased probability of heat stress. It is caused by a number of interacting factors including environmental conditions, clothing, workload and individual characteristics of the employee. Factors that can affect heat stress are: • • • • • • • • • Lack of physical fitness, Age, Dehydration, Obesity, Substance Abuse, Infection, Sunburn, Diarrhea, Other Chronic Diseases. Take steps to avoid heat stress by drinking adequate amounts of water (if you are thirsty, you are already starting to dehydrate) and recognize the symptoms including: dizziness, nausea, lack of sweat and increased heart rate. Pay attention and take precautions to prevent this. compass_Q2.indd 18 7/16/14 10:02 AM
DEALING WITH HEAT STRESS DRINK UP   It is Summer and we want to mention the increased probability of heat stress. It is ca...
got insurance? OPEN ENROLLMENT It’s coming... September 2014 Consultants will be on site to assist in your enrollment selection and answer any benefits related questions. compass_Q2.indd 19 7/16/14 10:02 AM
got insurance   OPEN ENROLLMENT It   s coming...  September 2014 Consultants will be on site to assist in your enrollment ...
20 | SECOND QUARTER | THE COMPASS DON’T GET BURNED SKIN CANCER ACCOUNTS FOR NEARLY 50% OF ALL CANCERS Did you know that skin cancer accounts for nearly 50% of all cancers combined? It is the most commonly diagnosed type of cancer among men and women. In fact, on person dies each hour due to melanoma. Summer is here! Who doesn’t want to be outside, sunbathing, swimming, taking a vacation to the beach or just barbequing in the backyard? While summer often means fun in the sun, make sure you’re not getting too much of a good thing. Avoid consequences of overexposure to the sun like sunburns, premature aging of the skin, wrinkling and skin cancer by practicing proper sun protection. The hours between 10:00 AM and 4:00 PM are the most hazardous for UV exposure in the United States. UV rays are the greatest during the late spring and early summer in North America. hat with a brim all the way around that shades your face, ears and The Centers for Disease Control and Prevention (CDC) back of your neck. A tightly woven recommends easy options for sun protection. fabric, such as canvas, works best to protect your skin from UV rays. 1. Sunscreen – Use sunscreen with sun protective factor Avoid straw hats with holes or (SPF) 15 or higher and both UVA and UVB protection. let sunlight through. If you wear Sunscreen wears off, so make sure you reapply if you a baseball cap, you should also stay out in the sun for more than two hours and after protect your ears and the back of you swim or do things that make you sweat. your neck by using sunscreen with at least an SPF-15. 2. Clothing – Wear clothing to protect your exposed skin. Loose –fitting long-sleeved shirts and long 4. Sunglasses – Sunglasses protect pants made from tightly woven fabric offer the your eyes from UV rays and reduce best protection from the sun’s UV rays. A wet T-shirt the risk of cataracts. They also offers much less protection than a dry one. Darker protect the tender skin around colors may offer more protection than lighter ones. your eyes from sun exposure. Wear If wearing this type of clothing isn’t practical, at least sunglasses that wrap around and try to wear a T-shirt or other beach cover-up. Keep in block as close to 100% of both mind that a typical T-shirt has an SPF rating lower than UVA and UVB rays as possible. 15, so use other types of protection as well. Sunglasses that block both UVA and UVB rays offer the best 3. Hats – Wear a hat with a wide brim to shade the face, protection. Most sunglasses sold head, ears and neck. For the most protection, wear a HUMAN RESOURCES compass_Q2.indd 20 7/16/14 10:02 AM
20   SECOND QUARTER   THE COMPASS  DON   T GET BURNED SKIN CANCER ACCOUNTS FOR NEARLY 50  OF ALL CANCERS  Did you know tha...
THE COMPASS | FOURTH QUARTER | 21 in the United States, regardless of cost, meet this standard. 5. Shade – Seek shade, especially during midday hours. You can reduce your risk of skin damage and skin cancer by seeking shade under an umbrella, tree or other shelter before you need relief from the sun. Your best bet to protect your skin is to use sunscreen and wear protective clothing when you’re outside – even when you’re in the shade. If you are concerned about a skin blemish, learn the ABC’s of skin cancer and contact your dermatologist if you have concerns. A – Asymmetry Normal moles or freckles are completely symmetrical. If you were to compass_Q2.indd 21 draw a line through a normal spot, you would have two symmetrical halves. In cases of skin cancer, spots will not look the same on both sides. B – Border A mole or spot with blurry and/or jagged edges C – Color A mole that is more than one hue is suspicious and needs to be evaluated by a doctor. Normal spots are usually one color. This can include lightening or darkening of the mole. D – Diameter If it is larger than a pencil eraser (about ¼ inch), it needs to be examined by a doctor. This includes areas that do not have any other abnormalities (color, border, asymmetry) E – Elevation Elevation means the mole is raised above the surface or has an uneven surface. 7/16/14 10:03 AM
THE COMPASS   FOURTH QUARTER   21  in the United States, regardless of cost, meet this standard. 5.  Shade     Seek shade,...
22 | FOURTH QUARTER | THE COMPASS INTRODUCING: THE DRIVER SCORECARD Photo Credit: Tommy Burgess & Lawrence A Trudell, Jr Have you ever wanted to know how your performance is compared to everyone else (because you know you’re awesome and need bragging rights), or just want some feedback from time to time about how good you are doing? During the month of July, we are introducing our compass_Q2.indd 22 new Driver Scorecard. This Scorecard is meant to give feedback each month on things like your miles per gallon, traffic violations, time with the company, etc. Each month, you will be receiving a score based on a 1,000-point scale. You will be able to see your specific performance compared to the goals for the entire fleet as well as see how others are performing compared to you. Through the end of the year, this score is for your information only – you can compare your improvements over time or have some friendly competition with others. It’s also a time for us to 7/16/14 10:03 AM
22   FOURTH QUARTER   THE COMPASS  INTRODUCING  THE DRIVER SCORECARD  Photo Credit  Tommy Burgess   Lawrence A Trudell, Jr...
THE COMPASS | SECOND QUARTER | 23 evaluate the Scorecard and listen to any feedback we may get – making adjustments when/if it seems appropriate. Until January 2015, your score will not hurt or help you; again, it’s just for your information. In January, your score will be tied to another bonus to help show you, the excellent team member that you are, that your high performance adds value to us, and in turn, puts money back in your pocket. The Scorecard is provided only to help you in your position, never hurt you or penalize you. The Scorecard results will be released around the 10th of each month unless it falls on a holiday or weekend. For example, July’s will be released on August 11th. For more information on how it works and to get some examples, please contact your Primary Driver Manager. They have been trained on the Scorecard and how to help you with any questions you may have. DRIVER SERVICES compass_Q2.indd 23 7/16/14 10:03 AM
THE COMPASS   SECOND QUARTER   23  evaluate the Scorecard and listen to any feedback we may get     making adjustments whe...
24 | FOURTH QUARTER | THE COMPASS BEING PAWSOME ON THE ROAD Follow these quick and easy pointers to make the transition easy on the animal. It takes some of them longer than others to adapt to life on the road. Choosing the right pet How to pet-proof your truck Some dogs travel better than others, some cats are more territorial than others, and some animals are too highmaintenance for life on the road. Make sure you pick your pet for the right reasons. • Block off access to the brake until your pet is used to the new environment. You can remove the barrier after he or she gets comfortable. Give it some time Adjusting to life in the truck will take your animal some time. The sights and sounds are one thing, but the new smells can be overwhelming to a pet, and the mechanics of living in a moving vehicle may take some getting used to. Plan on having the patience of a saint for a few weeks as the pet becomes attuned to trucker life. Make a schedule Animals like a set schedule. Flying by the seat of your pants, eating when the mood strikes you, and not making regular pit stops may be all well and good for the humans, but your pet will need more consideration. A set eating schedule will coincide nicely with a set schedule for bathroom breaks. More than that, giving your pet a regular daily cycle will give them a sense of normalcy. Before you know it, they’ll love life on the road. compass_Q2.indd 24 • If you have a small dog, make sure it can’t get under the seats where it could get stuck or pinched by the seat mechanism. • Be careful with medicine, food and trash. Store any chewable items up high or in compartments the dog can’t open. • Always have fresh water available in the truck. Watch for signs that your dog needs to stop for a bathroom break, such as pawing at the door or looking out the window. • Remember that road dogs get used to loud trucks, which can make them less afraid to run in front of one. Keep your dog on a leash at all times when outside of your cab. Need a refresher on our Pet Policy? 7/16/14 10:03 AM
24   FOURTH QUARTER   THE COMPASS  BEING PAWSOME ON THE ROAD  Follow these quick and easy pointers to make the transition ...
Quest Global, Inc. associates and their immediate family members are eligible to enjoy the following at participating Anytime Fitness clubs:  Global, standard monthly dues. Quest 10% off Inc. associates and their immediate family members are eligible to enjoy the following at participating Anytime Fitness clubs:  Free 7-day guest passes will be honored for  those who bring this flyer to a participating 10% off standard monthly dues. Anytime Fitness club (one pass per person).  Contact your local club for details. Free 7-day guest passes will be honored for those who bring this flyer to a participating  50% off standard enrollment. per person). Anytime Fitness club (one pass Contact your local club for details.  For a complete list of club locations,  visit www.anytimefitness.com 50% off standard enrollment.  For a complete list of club locations, *Anytime visit www.anytimefitness.com Fitness honors health care fitness incentive programs. Please inquire with your health care provider to see if your organization participates. * Each Anytime Fitness club is individually owned and operated and therefore can set its own fees within minimum and maximum guidelines. * Offer extends to new memberships only. Renewals and rewrites are subject to franchise owner/operators consideration and approval. *Anytime Fitness honors health care fitness incentive programs. Please inquire with your health care provider to see if your organization This flyer has been initiated and approved by Anytime Fitness, Inc. 10.28.2013. participates. * Each Anytime Fitness club is individually owned and operated and therefore can set its own fees within minimum and maximum guidelines. * Offer extends to new memberships only. Renewals and rewrites are subject to franchise owner/operators consideration and approval. Valid at participating locations. GET STARTED TODAY! This flyer has been initiated and approved by Anytime Fitness, Inc. 10.28.2013. Valid at participating locations. compass_Q2.indd 25 GET STARTED TODAY! 7/16/14 10:03 AM
Quest Global, Inc. associates and their immediate family members are eligible to enjoy the following at participating Anyt...
26 | SECOND QUARTER | THE COMPASS MOVING ON OUT A MESSAGE FROM YOUR MAINTENANCE DEPARTMENT Recently, we upgraded the oil used during our preventative maintenance services from Delvac to Delvac Elite. This was done for an important reason; our new 2015 Freightliner Cascadias require 10W-30 oil that is offered in the Delvac Elite product. This product also supports a 25,000-mile service interval, so we have moved out all PM services accordingly. If you have any questions, please contact the Service Specialist at extension 244 or Brandy Hannah at extension 231. MAINTENANCE compass_Q2.indd 26 7/16/14 10:03 AM
26   SECOND QUARTER   THE COMPASS  MOVING ON OUT A MESSAGE FROM YOUR MAINTENANCE DEPARTMENT  Recently, we upgraded the oil...
MY RIG ROCKS! PHOTO CONTEST THE RULES To keep it fair all submitted photos must have been taken with a mobile device such as a phone or tablet. Photos taken with DSLR cameras will be disqualified. Our resident “Shutterbug” will check the embedded data of the original file to verify a mobile device has been used. No Photoshop, Lightroom, or other external editing programs are to be used. If you have external lens accessories such as an Olloclip or other snap-on lens, you are more than welcome to use them. You can submit as many photos as you’d like, but remember, this is a contest, so make sure you submit your best work! Image requirements: JPEG at 300 DPI or higher, please make sure your file size is 5mb or larger. IMAGE REQUIREMENTS JPEG at 300 DPI or higher, please make sure your file size is 5mb or larger JUDGING CRITERIA Creativity, photographic quality, effectiveness and description. PRIZES TWO WAYS TO ENTER PRINT EXPOSURE: Image and photo credit featured in an article via The Compass, a Quest Global publication. DIGITAL MAGAZINE EXPOSURE: Image and photo credit featured in The Compass via the Quest Global website. ONLINE EXPOSURE: Image used as the cover photo on our Quest Global Facebook page. Please include your name(s), location of shot and truck number for proper credit. Submit your entries directly to our Facebook page https://www.facebook.com/QuestGlobalInc or email directly to creativeservices@questglobal.net Legal Stuff: By submitting images entrants grant permission to Quest Global, Inc. to use your submitted photographs as royalty-free, worldwide, perpetual, non-exclusive license to display, distribute, reproduce and create derivative works of the entries, in whole or in part, in any media now existing or subsequently developed, for any internal and external marketing and advertising purposes which includes print, web and digital usage. Published images by Quest Global, Inc will receive proper credit. compass_Q2.indd 27 7/16/14 10:03 AM
MY RIG ROCKS  PHOTO CONTEST  THE RULES To keep it fair all submitted photos must have been taken with a mobile device such...
28 | SECOND QUARTER | THE COMPASS THINGS ARE HEATING UP KEEP YOUR COOL! compass_Q2.indd 28 7/16/14 10:03 AM
28   SECOND QUARTER   THE COMPASS  THINGS ARE HEATING UP KEEP YOUR COOL   compass_Q2.indd 28  7 16 14 10 03 AM
THE COMPASS | FOURTH QUARTER | 29 It’s that hot time of year, and you definitely want your cabin air conditioning system working in your favor. Changing the cabin air conditioning filter may seem like a small chore, but it can save you time, put more money in your pocket, and keep your breathing cleaner, cooler air. Many of our employees have their furry children that travel with them – their constant, devoted companions. Who wouldn’t want them along for the ride? They are adorable, but their fur can often collect in the filter. We also travel through some various climates, which exposes the filters to multiple types of dust and debris. All of this activity can create a quick build-up of debris in the filter. To keep your climate control unit operating at optimal levels, keeping you cool and comfortable, make sure you change these filters quarterly, but more if you feel necessary. These filters are changed at your request, so please make sure this is taken care of on a timely basis. Failure to maintain a relatively debris-free filter can result in a climate control unit failure – uncomfortable, time consuming and expensive for both the company and employee. Employees can change these filters quite easily, or they can be changed during a service if necessary. If you would like to request these to be changed during your next preventative maintenance service, please inform our Service Specialist at the time of your service. Photo Credit: Eric & Chirea Thornton MAINTENANCE compass_Q2.indd 29 7/16/14 10:03 AM
THE COMPASS   FOURTH QUARTER   29 It   s that hot time of year, and you definitely want your cabin air conditioning system...
30 | SECOND QUARTER | THE COMPASS THE ROAD TO WELLNESS It’s no surprise to anyone that eating anything of nutritional value while traveling can be difficult, yet so many drivers do it day in and day out. It just goes to show that you really have to make an effort to put good in, and get good out. Here are some basic tips for eating on the road. 1. Avoid impulse buys at the travel center / truck stop. These usually come in the form of something sweet or salty – maybe both – a honeybun, a bear claw or chips. Stop drooling and dreaming! Make sure you stock up on some better choices before you head out for the trip by stopping at the grocery store. Not only does it save you big bucks, but it also saves your waistline. 2. Eat before you’re hungry. This goes along with tip #1. If you wait until you are hungry, compass_Q2.indd 30 you will probably grab something you shouldn’t. Eating at designated times (keep portions in mind here) will alleviate the need for the “grab-n-go” meal. 3. Drink water. Sometimes your body misinterprets the hunger and thirst signals, so when you think you’re hungry for a snack, maybe you just need some water. Try to drink some water before each snack or meal to make sure you don’t waste valuable calorie allowances. 4. Eat a bigger, better breakfast. The simple phrase is, “Eat breakfast like a king, lunch like a prince and dinner like a pauper.”This will make sure you get most of your calories while you can still expend them and avoid overeating later in the day. Filling up on low sugar, high protein breakfast foods like Greek yogurt, fruit with or without cottage cheese, English muffins with almond butter and bananas, oatmeal (rolled oats please), etc. 5. Plan your meals based on your route. We have approved routes, so over time, you get to know what stops are in what areas and what foods are available to you at each. For those spots where you know you may not find healthier options, keep your own in stock and prepare simple meals to take care of your appetite. Still need some help? Check out thehealthytrucker.net for more tips, videos and knowledge. Click here to get a list of quick and easy snacks you should always have around and the fantastic reasons why. 7/16/14 10:03 AM
30   SECOND QUARTER   THE COMPASS  THE ROAD TO WELLNESS It   s no surprise to anyone that eating anything of nutritional v...
>> >> The Best Fast Food Choices >> BK Veggie Burger 320 Calories 22g for when you’re in a pinch Whopper Jr. (No Mayo) Protein 7g (1g) 80 Calories Wing 10g Grilled Drumstick Protein 4.5g (1.5g) Total Fat (Saturated Fat) 260 Calories 15g 10g (4g) 290 Calories 18g Total Fat (Saturated Fat) Fresco Crunchy Taco 10g Protein 8g (2.5g) Total Fat (Saturated Fat) 250 Hamburger Calories 12g Protein >> 9g (3.5g) Total Fat (Saturated Fat) Green Beans 370 230 8g 6” Roast Beef 160 8g Protein 7g (2.5g) Total Fat (Saturated Fat) 350 Calories 28g 20 Garden Side Salad Calories 1g Protein Protein 0g (0g) Total Fat (Saturated Fat) 320 Calories 24g 6” Oven Roasted Chicken Protein Fresco Ranchero Chicken Soft 150 Calories 10g Protein 3.5g (1g) Protein 150 Calories Fresco Grilled Soft Taco 12g Protein 4.5g (1.5g) 15 Calories Total Fat (Saturated Fat) Protein Total Fat (Saturated Fat) 1g Protein 0g (0g) 23g Total Fat (Saturated Fat) Total Fat (Saturated Fat) Apple Slices 320 Calories 5g (1.5g) Total Fat (Saturated Fat) Calories Total Fat (Saturated Fat) 13g 5g (1.5g) Total Fat (Saturated Fat) 2g Protein (No Gravy) 3g (0.5g) 180 Small Chili Mashed Potatoes Calories Total Fat (Saturated Fat) 5g (2g) 2.5g (0.5g) 9g (2g) Protein Calories Protein Grilled Chicken Classic Sandwich 1g Total Fat (Saturated Fat) Calories 90 25 Calories Calories 7g (1.5g) Fresco Soft Taco 11g (2g) 0g (0g) 34g 8g Protein Total Fat (Saturated Fat) Total Fat (Saturated Fat) Total Fat (Saturated Fat) 150 Calories 13g Protein Protein 4.5g (1g) 90 Calories 4g (1g) 6” Veggie Delight 0g 190 Calories Chicken Nuggets Protein 0g (0g) Total Fat (Saturated Fat) Ultimate Grill Sandwich 30 Calories Total Fat (Saturated Fat) Protein Protein Total Fat (Saturated Fat) Apple Slices Protein Total Fat (Saturated Fat) Grilled 6” Black Forest Ham 13g 10g (4g) Total Fat (Saturated Fat) Jr. Hamburger 260 Calories Southwest Salad with Grilled Chicken 290 Calories 27g Protein 8g (2.5g) Total Fat (Saturated Fat) Join the Journey at thehealthytrucker.net/Fit #htFit brought to you by *This information is for comparison only. We do not endorse any of the above brands. Trademarks are the property of their respective owners. compass_Q2.indd 31 7/16/14 10:03 AM
        The Best Fast Food Choices      BK Veggie Burger  320  Calories  22g  for when you   re in a pinch  Whopper Jr.  N...
THE COMPASS | SECOND QUARTER | 32 questglobal.net compass_Q2.indd 32 7/16/14 10:03 AM
THE COMPASS   SECOND QUARTER   32  questglobal.net  compass_Q2.indd 32  7 16 14 10 03 AM