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Consumer Building Guide by Fair Trading NSW: By law, builders and tradespeople must give consumers a copy of the Consumer building guide before they enter into a contract for residential building work worth more than $5,000.

Consumer building guide  About this booklet By law, builders and tradespeople must give consumers a copy of the Consumer b...
Copyright information To encourage the distribution of this booklet, third parties may use the information contained in th...
Contents Why do I need to read this guide  . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . ...
Why do I need to read this guide  If you are having renovation or building work done on your home where the reasonable mar...
What does a tradesperson do  A tradesperson works in a particular field in the home building industry. The term tradespers...
Once a DA is lodged, the council may notify your neighbours and advertise the DA in the local or regional newspaper. As a ...
Your PCA must inform you about the inspections required to be undertaken at certain stages during construction and you mus...
The contract A written contract must be used for residential building work where       the contract price is over  1,000  ...
when the builder encounters a condition that was not anticipated  eg. the existing footings are insufficient for the new w...
It is strongly advised you go through the contract before signing it to make sure it contains the following 15 items   The...
Insurance 7.  A statement about the builder or tradesperson   s legal requirement to have a current home warranty insuranc...
12.  A checklist of questions designed to assess if you are ready to sign the contract. 13.  A caution about signing the c...
Check list Yes No 1.  Does the builder or tradesperson hold a current contractor licence with NSW Fair Trading  Tip  Do a ...
Yes No 10. Are you aware of who is to obtain any council or other approval for the work  Read the    Before work starts   ...
The cooling-off period is available to you for 5 days       after you have been given a copy of your signed contract or   ...
Progress payments  Your builder or tradesperson may ask you to make payments so that they can pay for materials and labour...
Progress inspections  For large projects such as building a new home, you may consider getting a progress inspection done ...
Home warranty insurance  Home warranty insurance allows consumers to make a claim for a loss  eg. financial loss or damage...
     workers compensation insurance      professional indemnity insurance.  Statutory warranties The following warranties ...
At the first sign of a problem  Write a letter to the builder or tradesperson about your concerns. It is a good idea to do...
Home Building Advocacy Service  The Home Building Advocacy Service  HoBAS  is funded by NSW Fair Trading to provide anothe...
Notification and lodgement As part of the conditions of approval to provide home warranty insurance in New South Wales, in...
You need to attach copies of all the following documents to your formal claim letter       home warranty insurance certifi...
For more information on how to lodge an appeal with the Tribunal against a decision by an insurer, contact Fair Trading on...