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An introduction to ReviewsMANAGER

overview

ReviewsMANAGER is an automated system for obtaining customer feedback and publishing testimonials on your website. 

We'll set it all up for you and show you how it works. Once you're happy, we'll go live!

We'll set it all up for you and show you how it works. Once you've tested it and are happy, we'll go live!

Let's see how it works in

 

 

 

easy steps

 

10

STEP

Add your customer details into the system

Input individual names and emails - or bulk upload a customer list and the system will drip feed emails to them.

1

STEP

Your customer receives a feedback request

The email comes from your business and is branded with your logo or image.

2

STEP

Your customer submits their feedback

They also rate how likely they’d be to recommend your company - this informs the system if the review is positive or negative.

3

STEP

If the feedback is positive...

Happy customers will then be prompted to add a review to selected third party websites - direct links make it easy.

4

STEP

If the feedback isn't as positive...

Any potentially unhappy customers are invited to privately share with you what could have been better.

5

STEP

You get notified of each new review

Every time you receive any feedback, ReviewsMANAGER will notify you by email - giving you the option to respond.

6

STEP

The reviewer receives a thank you email

This could also include further links to add a review for your business on Facebook, Google or other social networks.

7

STEP

Testimonials get published online

Positive feedback can be auto-published to your own website and/or Recommended by Locals.

8

STEP

Build your social proof over time

Some of your clients will be happy to share their reviews on third party sites, creating a valuable reputation for your business online.

9

STEP

And you're in full control...

For each and every review, you can decide whether or not to publish it on your website. You can manage everything in one place.

10

The important thing is that it gives you a SYSTEM for consistently requesting and obtaining customer feedback.

Regular reviews lead to more business because each review increases your TRUST factor.

Ready to give it a go?