Realising Opportunities

REALISING OPPORTUNITIES
REALISING OPPORTUNITIES
“Process serving should be approached as an art form – combining unique skills, knowledge, innovation and a high degree of rare ingenuity.” - our assurance of success P R O C E S S S E RV E R S G R O U P | 3
   Process serving should be approached as an art form     combining unique skills, knowledge, innovation and a high degre...
“Process serving should be approached as an art form – combining unique skills, knowledge, innovation and a high degree of rare ingenuity.” - our assurance of success P R O C E S S S E RV E R S G R O U P | 3
   Process serving should be approached as an art form     combining unique skills, knowledge, innovation and a high degre...
Specialised Background Guiding Success Process Servers Group is the leading firm of specialist process servers in the industry and without doubt dominates the profession. Our client base exceeds 2,000 firms in the legal, corporate, government and private sectors, from sole practitioners to multinational blue chip companies. Our ongoing caseload exceeds 1500 cases per day. We specialise in a niche but crucial area of the litigation and debt recovery procedure with exceptional results and enormous economies of scale. Volume work is provided at exceptionally reduced rates and demonstrates the ability of our business to hold us above all others. A Philosphy of Assured Simplicity Process serving is undertaken with a passion and commitment extending far beyond the basic nature of our business. To excel as a process server, and all that involves, is a trait at the pinnacle of our corporate goals. Our uniquely innovative approach has consistently proved its benefits to all industry clients from legal, debt, and housing arenas across the commercial, private and government sectors. Segregating and outsourcing the process serving aspect of cases to our specialist team not only leads to substantial reductions in overheads but also enables higher employee productivity whilst increasing overall case progression and successful debt recovery. P R O C E S S S E RV E R S G R O U P | 5
Specialised Background Guiding Success Process Servers Group is the leading firm of specialist process servers in the indu...
Specialised Background Guiding Success Process Servers Group is the leading firm of specialist process servers in the industry and without doubt dominates the profession. Our client base exceeds 2,000 firms in the legal, corporate, government and private sectors, from sole practitioners to multinational blue chip companies. Our ongoing caseload exceeds 1500 cases per day. We specialise in a niche but crucial area of the litigation and debt recovery procedure with exceptional results and enormous economies of scale. Volume work is provided at exceptionally reduced rates and demonstrates the ability of our business to hold us above all others. A Philosphy of Assured Simplicity Process serving is undertaken with a passion and commitment extending far beyond the basic nature of our business. To excel as a process server, and all that involves, is a trait at the pinnacle of our corporate goals. Our uniquely innovative approach has consistently proved its benefits to all industry clients from legal, debt, and housing arenas across the commercial, private and government sectors. Segregating and outsourcing the process serving aspect of cases to our specialist team not only leads to substantial reductions in overheads but also enables higher employee productivity whilst increasing overall case progression and successful debt recovery. P R O C E S S S E RV E R S G R O U P | 5
Specialised Background Guiding Success Process Servers Group is the leading firm of specialist process servers in the indu...
ANCILLARY SERVICES - OUR EXTENDED ROLE PROCESS SERVING - OUR UNIQUE ABILITY REPORTING AND INVOICING Through rigorous vetting, selection and ongoing training procedures we have acquired an incredibly capable, strong and cohesive workforce. Comprehensive reporting and evidence of service Invoicing to suit your needs •Unique software - real-time case management platform and our amenable admin team ensure that information is available instantaneously to clients. • Flexibility - invoicing per case, day by day, on a weekly or monthly basis, as an itemized bulk invoice or as a single bulk invoice. •Confirmations - we maintain an up-to-date database of all relevant Statements and Affidavits of Service meeting all legislative and procedural requirements. • Legal Aid and private funding - legally aided work undertaken with invoices in the appropriate hourly format. Pro-forma invoices provided where prior approval is required. •Compliance - notice periods, deemed service periods and retention periods for all documents served are met. •Substituted service - Statements of Attempted Service are provided to support any application for substituted service. FIXED FEES AND DISCOUNTED RATES ATTENDANCE TIMES AND COVERAGE DOCUMENTS AND PROCEDURAL RULES Certainty of low cost without compromised quality Extensive beyond expectation Outstanding expertise and resources Instructions are undertaken generally within 48 hours of receipt. We maintain an expert knowledge of all general legislative and specific CPR rules as well as all other regulatory requirements, both as to the methods of service and also as to the evidential consequences. Documents served on a fixed-fee basis with no additional fees for: •Attendance out of business hours, at weekends or public holidays. •Multiple visits to a property with no predetermined limit for attendance. •Mileage or other travel costs. ISSUING AND FILING COLLECTION, DELIVERY AND LODGING We provide a “one-stop shop” whereby we will issue or file documents at Court, serve the same and thereafter return all relevant documentation to the client. Convenience, expediency and efficiency are guaranteed through our ability to offer nationwide collection of instructions, delivery of confirmations or lodging with Police. Expert competency and efficient liaising with the client are treated as paramount. throughout the process. Such service is offered on a short-notice or standard basis and provided at highly advantageous nominal rates. •Drafting of Statements and Affidavits of Service Substantial discounts of up to 50% are routinely negotiated for volume or regular work. Individual serves can be conducted from as little as £30.00 fixed fee. Attendance is routinely made at antisocial hours, weekends and holidays with standard working times between 8:00am and 9:00pm. Extensive coverage is provided from “backwater to metropolis” throughout the entire UK. The full spectrum of legal documents are served regularly by our process servers on a daily basis Local geographic knowledge and our historical case database ensure optimum efficiency of service. P R O C E S S S E RV E R S G R O U P | 7
ANCILLARY SERVICES - OUR EXTENDED ROLE  PROCESS SERVING - OUR UNIQUE ABILITY  REPORTING AND INVOICING  Through rigorous ve...
ANCILLARY SERVICES - OUR EXTENDED ROLE PROCESS SERVING - OUR UNIQUE ABILITY REPORTING AND INVOICING Through rigorous vetting, selection and ongoing training procedures we have acquired an incredibly capable, strong and cohesive workforce. Comprehensive reporting and evidence of service Invoicing to suit your needs •Unique software - real-time case management platform and our amenable admin team ensure that information is available instantaneously to clients. • Flexibility - invoicing per case, day by day, on a weekly or monthly basis, as an itemized bulk invoice or as a single bulk invoice. •Confirmations - we maintain an up-to-date database of all relevant Statements and Affidavits of Service meeting all legislative and procedural requirements. • Legal Aid and private funding - legally aided work undertaken with invoices in the appropriate hourly format. Pro-forma invoices provided where prior approval is required. •Compliance - notice periods, deemed service periods and retention periods for all documents served are met. •Substituted service - Statements of Attempted Service are provided to support any application for substituted service. FIXED FEES AND DISCOUNTED RATES ATTENDANCE TIMES AND COVERAGE DOCUMENTS AND PROCEDURAL RULES Certainty of low cost without compromised quality Extensive beyond expectation Outstanding expertise and resources Instructions are undertaken generally within 48 hours of receipt. We maintain an expert knowledge of all general legislative and specific CPR rules as well as all other regulatory requirements, both as to the methods of service and also as to the evidential consequences. Documents served on a fixed-fee basis with no additional fees for: •Attendance out of business hours, at weekends or public holidays. •Multiple visits to a property with no predetermined limit for attendance. •Mileage or other travel costs. ISSUING AND FILING COLLECTION, DELIVERY AND LODGING We provide a “one-stop shop” whereby we will issue or file documents at Court, serve the same and thereafter return all relevant documentation to the client. Convenience, expediency and efficiency are guaranteed through our ability to offer nationwide collection of instructions, delivery of confirmations or lodging with Police. Expert competency and efficient liaising with the client are treated as paramount. throughout the process. Such service is offered on a short-notice or standard basis and provided at highly advantageous nominal rates. •Drafting of Statements and Affidavits of Service Substantial discounts of up to 50% are routinely negotiated for volume or regular work. Individual serves can be conducted from as little as £30.00 fixed fee. Attendance is routinely made at antisocial hours, weekends and holidays with standard working times between 8:00am and 9:00pm. Extensive coverage is provided from “backwater to metropolis” throughout the entire UK. The full spectrum of legal documents are served regularly by our process servers on a daily basis Local geographic knowledge and our historical case database ensure optimum efficiency of service. P R O C E S S S E RV E R S G R O U P | 7
ANCILLARY SERVICES - OUR EXTENDED ROLE  PROCESS SERVING - OUR UNIQUE ABILITY  REPORTING AND INVOICING  Through rigorous ve...
OUR COMPETITIVE EDGE A number of key factors continue to give Process Servers Group its immense and undoubted advantage over any competitor and inspire enduring confidence from its ever-expanding client base: • In-House Agents – Fully employed in-house teams of agents covering the UK nationally with no self-employed staff or external sub-contractors. •24/7 Availability – Cyclical agent shifts continually providing attendance at short notice, out-of-hours and weekends. •Insured – Fully insured in all requisite respects including Employer’s Liability and Public Indemnity. •Regulatory Registration – fully registered with all requisite bodies including ICO. •Structured Policies – Comprehensive structured policies as to corporate security, training and development to cover all potential audit requirements. •Unique Case Management – Extensive administrative and case management teams using our unique software platform capable of tailored electronic reporting and adaptable to integrate with clients’ own internal systems. • Nationwide – Main and subsidiary offices at 20 locations throughout the UK. •Unrivalled Fees – Tailored fee structures to suit clients’ individual financial structure including fixed fees, no-success no-fee, incremental scaled fees and overall negotiated discounts. •Account Management – Dedicated account handlers to ensure ease of communication, rapid response and our characteristic personal touch. •Case Fluency – Dedicated teams of process servers assigned exclusively to individual clients where appropriate to ensure continuity, increase productivity and maximise success rates. •Evidential Capacity – Proof of service extends further than simple Statements and Affidavits of Service in that every attendance is video and audio recorded and all process server vehicles are GPS tracked. A S S O C IAT E D P R O C E S S S E RV E R S | 3 P R O C E S S S E RV E R S G R O U P | 9
OUR COMPETITIVE EDGE A number of key factors continue to give Process Servers Group its immense and undoubted advantage ov...
OUR COMPETITIVE EDGE A number of key factors continue to give Process Servers Group its immense and undoubted advantage over any competitor and inspire enduring confidence from its ever-expanding client base: • In-House Agents – Fully employed in-house teams of agents covering the UK nationally with no self-employed staff or external sub-contractors. •24/7 Availability – Cyclical agent shifts continually providing attendance at short notice, out-of-hours and weekends. •Insured – Fully insured in all requisite respects including Employer’s Liability and Public Indemnity. •Regulatory Registration – fully registered with all requisite bodies including ICO. •Structured Policies – Comprehensive structured policies as to corporate security, training and development to cover all potential audit requirements. •Unique Case Management – Extensive administrative and case management teams using our unique software platform capable of tailored electronic reporting and adaptable to integrate with clients’ own internal systems. • Nationwide – Main and subsidiary offices at 20 locations throughout the UK. •Unrivalled Fees – Tailored fee structures to suit clients’ individual financial structure including fixed fees, no-success no-fee, incremental scaled fees and overall negotiated discounts. •Account Management – Dedicated account handlers to ensure ease of communication, rapid response and our characteristic personal touch. •Case Fluency – Dedicated teams of process servers assigned exclusively to individual clients where appropriate to ensure continuity, increase productivity and maximise success rates. •Evidential Capacity – Proof of service extends further than simple Statements and Affidavits of Service in that every attendance is video and audio recorded and all process server vehicles are GPS tracked. A S S O C IAT E D P R O C E S S S E RV E R S | 3 P R O C E S S S E RV E R S G R O U P | 9
OUR COMPETITIVE EDGE A number of key factors continue to give Process Servers Group its immense and undoubted advantage ov...
PRICING AND FEE STRUCTURE Hghly advantageous standard rates are open to incredibly lucrative discounts up to 50% for regular or volume instructions, according to quanity, predominant locations and nature of documents. PROCESS SERVING Standard Rate Volume Rate SERVICE FEES - Band 1 London Area: E EC N NW SE SW W WC Midlands Area: B CV DY WR WS WV Northeast Area: BL M OL SK WA WN Northwest Area: NE Southeast Area: GU PO Southwest Area: BS BA Wales: CF £ 60.00 fixed fee £ 30.00 fixed fee SERVICE FEES - Band 2 All Other England & Wales Postcodes £ 85.00 fixed fee £ 42.25 fixed fee SERVICES FEES - Band 3 Scotland, N. Ireland & International Postcodes Quote on request Quote on request OUT OF HOURS ATTENDANCE MULTIPLE RE-ATTENDANCE (no set limit) MILEAGE DRAFTING OF STATEMENTS/AFFIDAVITS SUBPEONA CONDUCT MONEY No fee No fee No fee No fee As disbursement LICENCING NOTICES LICENCING NOTICESLICENCING NOTICES INITIAL VISIT TO AFFIX NOTICES FOLLOW-UP PERIODIC VISITS STANDARD DISPLAY MATERIALS No fee No fee No fee No fee As disbursement As above £ 25.00 per visit No fee As above £ 25.00 per visit No fee ANCILLARY SERVICES ANCILLARY SERVICES ANCILLARY SERVICES COLLECTION (local to serve) DELIVERY (local to serve) LODGING AT POLICE STATION (local to serve) £ 19.50 fixed fee £ 19.50 fixed fee £ 19.50 fixed fee £ 19.50 fixed fee £ 19.50 fixed fee £ 19.50 fixed fee ISSUING AND FILING ISSUING AND FILING ISSUING AND FILING ATTENDANCE AT COURT MILEAGE ISSUE FEES £ 79.00 per hour £ 0.39 per mile As disbursement £ 39.50 per hour £ 0.39 per mile As disbursement P R O C E S S S E RV E R S G R O U P | 11
PRICING AND FEE STRUCTURE Hghly advantageous standard rates are open to incredibly lucrative discounts up to 50  for regul...
PRICING AND FEE STRUCTURE Hghly advantageous standard rates are open to incredibly lucrative discounts up to 50% for regular or volume instructions, according to quanity, predominant locations and nature of documents. PROCESS SERVING Standard Rate Volume Rate SERVICE FEES - Band 1 London Area: E EC N NW SE SW W WC Midlands Area: B CV DY WR WS WV Northeast Area: BL M OL SK WA WN Northwest Area: NE Southeast Area: GU PO Southwest Area: BS BA Wales: CF £ 60.00 fixed fee £ 30.00 fixed fee SERVICE FEES - Band 2 All Other England & Wales Postcodes £ 85.00 fixed fee £ 42.25 fixed fee SERVICES FEES - Band 3 Scotland, N. Ireland & International Postcodes Quote on request Quote on request OUT OF HOURS ATTENDANCE MULTIPLE RE-ATTENDANCE (no set limit) MILEAGE DRAFTING OF STATEMENTS/AFFIDAVITS SUBPEONA CONDUCT MONEY No fee No fee No fee No fee As disbursement LICENCING NOTICES LICENCING NOTICESLICENCING NOTICES INITIAL VISIT TO AFFIX NOTICES FOLLOW-UP PERIODIC VISITS STANDARD DISPLAY MATERIALS No fee No fee No fee No fee As disbursement As above £ 25.00 per visit No fee As above £ 25.00 per visit No fee ANCILLARY SERVICES ANCILLARY SERVICES ANCILLARY SERVICES COLLECTION (local to serve) DELIVERY (local to serve) LODGING AT POLICE STATION (local to serve) £ 19.50 fixed fee £ 19.50 fixed fee £ 19.50 fixed fee £ 19.50 fixed fee £ 19.50 fixed fee £ 19.50 fixed fee ISSUING AND FILING ISSUING AND FILING ISSUING AND FILING ATTENDANCE AT COURT MILEAGE ISSUE FEES £ 79.00 per hour £ 0.39 per mile As disbursement £ 39.50 per hour £ 0.39 per mile As disbursement P R O C E S S S E RV E R S G R O U P | 11
PRICING AND FEE STRUCTURE Hghly advantageous standard rates are open to incredibly lucrative discounts up to 50  for regul...
CONTACT OUR SALES TEAM 020 3012 0044 sales@associatedps.co.uk www.associatedps.co.uk London Petersfield Guildford Cardiff Birmingham Copyright © 2016 Process Servers Group Ltd Manchester Newcastle
CONTACT OUR SALES TEAM 020 3012 0044 sales associatedps.co.uk  www.associatedps.co.uk London  Petersfield  Guildford  Card...