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CHORLEY ROAD BLACKPOOL  STAFF HANDBOOK  SBL Issue 17    Updated August 2017
CONTENTS 1.  CIRCULARS  2.  DUTIES AND RELATED REQUIREMENTS  3.  DRESS AND APPEARANCE  4.  HOLIDAYS, ABSENCE, TIMEKEEPING ...
27.  SAFEGUARDING  28.  DISCIPLINE AND GRIEVANCE  29.  COMPANY VEHICLES  30.  WHISTLEBLOWING  31.  AMENDMENTS  32.  QUALIT...
INTRODUCTION You are employed by Trevors Warehouses Limited  the    Company     on the terms and conditions set out in you...
1.  CIRCULARS  You are required to read and observe all instructions applicable to you and all appropriate circulars memor...
3.  DRESS AND APPEARANCE  Dress code Starting with your first day and continuing throughout your employment, you represent...
Trevors Warehouses Ltd believes that accident prevention is unenforceable without the use of the disciplinary policy. Ther...
Changing a Leave Request When making a change to existing authorised holiday dates, you should in the first instance see y...
Overtime You may be required to work overtime. Payment and rate for overtime will be at the discretion of the Company Dire...
                         Employee  or person making contact  must confirm when illness began Broad nature of illness  e.g....
illness absence  Your entitlement to sick pay is detailed within your contract of employment.  Medical and Dental Appointm...
At a Return to Work interview from a shorter absence, you will be provided with details of your sickness record to date. Y...
Unauthorised absence may lead to disciplinary action being taken. In such circumstances, medical certificates may be reque...
drivers are advised, where necessary, either to refrain from drinking or to find alternative means of transport. Staff are...
Email The Company encourages the use of email for communicating with customers, clients and others for business related pu...
          transmitting or downloading copies of such documents or extracts  Confidential information  i.e. any material be...
defined as sharing your personal interests and emotions in an online forum with like-minded individuals. Common social net...
Misuse of social media websites can, in certain circumstances, constitute a criminal offence or otherwise give rise to leg...
     carrying out a risk assessment to ascertain the risk of bribery  1.  instigating procedures proportionate to that ris...
Bribing a public official The organisation expressly prohibits the bribing of a UK or foreign public official in order to ...
a meeting  or the occasional provision of or attendance at sporting or cultural events, provided that the intention is to ...
officer. All reports will be treated with the utmost confidentiality. However, concerns can be reported anonymously to the...
You can also ask to work more flexibly or work part-time, however we do have the right to reject your request. All request...
Taking your pension early because of ill health You might be able to get higher payments if you need to take your pension ...
E-Cigarettes There is no conclusive medical opinion on the safety of e-cigarettes, however ecigarettes are to be licensed ...
Where poor performance is due to a failure to maintain adequate standards of behaviour rather than a lack of skills or app...
A formal performance attendance improvement plan will be agreed for a specified period outlining the areas for improvement...
followed, and the assistance, which has been offered, will also be confirmed in writing. If alternative action is decided ...
should notify your line manager immediately to report the theft. In the absence of your manager you should take all reason...
Mortgage, rent or legal references Such references will only be given in response to a specific written request and no inf...
weeks before the week  Sunday to Saturday  that your baby is due In both circumstances, you must notify the Company as soo...
but you are entitled to accrued statutory holiday under the Working Time Regulations 1998. During OML and AML, you will be...
with you for adoption. Parental leave should be taken in blocks of a week or multiples of a week, and should not be taken ...
block unless it is withdrawn.  15.  DEPENDANTS LEAVE  All employees have the right to time off during working hours for de...
weeks before the end of the 15th week before the expected week of childbirth, and you are either the biological child fath...
Terms and Conditions during leave During paternity leave, you will benefit from the express and implied terms and conditio...
You must inform the Company of your intention to take adoption leave within 7 days of being notified that you have been ma...
obligation of good faith. Keeping in touch To enable you to keep in touch with the Company, you may agree with the Company...
of this provision you must obtain the prior approval of the Company with relevant proof of current membership. Compassiona...
An employee is entitled to additional requests if they relate to a statutory entitlement e.g. the Equality Act 2010 right ...
Where a request can, without further discussion, be approved as stated in the employee s written application a meeting to ...
arrangements. You must set out the grounds of your appeal in writing within 14 days of received notification of the Compan...
If there is any doubt in your mind about security matters you should immediately seek the advice of the Company. Duty of C...
General Rules for Company Security Personal effects should at no time be left unattended. The Company does not accept resp...
23. HEALTH AND SAFETY The Company recognises its legal responsibility to ensure the health and safety of its employees. Th...
     6.00pm. There must be no unnecessary revving and vehicles should not be left running wherever possible. All staff mus...
Procedure Symptoms of stress include  problems sleeping  dietary problems  mood swings  lethargy  inability to concentrate...
                                                  respect for all, and where individual differences and the contributions ...
like the matter dealt with. It is in your interests to present any complaint promptly, to enable action to take place as s...
The Company will keep a record of your complaint, the conclusion of the investigation and any subsequent action taken.  Ap...
              To ensure that all employees employed on the training of young people or whom may be employed working on sit...
Our reps, drivers and occasionally warehouse staff, will visit various types of customer premises during their working day...
Good practice means       Treat children young and vulnerable people with care, respect and dignity      Recognise that th...
                     a   Act consistently. Carry out any necessary investigations, to establish the facts of the case. Inf...
Recording is also not permitted in ordinary business meetings. If there is a requirement for formal minutes or notes, thes...
Gross misconduct If, after investigation, it is deemed that you have committed an offence of the following nature  the lis...
     major breach of Company rules and procedures       any act likely to bring the Company into disrepute including comme...
    After the meeting, the employer will decide if disciplinary or any other action is necessary. Employees will be notifi...
    After the appeal meeting, the employer must inform the employee of the final decision. This will be confirmed to the e...
    If the employee informs the employer of their wish to appeal, the employer must invite them to attend a further meetin...
                    reduce the average cost of accidents as well as the average third-party claims cost. They are also use...
respectively. If appropriate, you specifically agree to a deduction from your wages in respect of fuel use at the appropri...
                                                    Employees who are required to take any form of medication must notify ...
              However, there may be occasions when more frequent Driver Assessments must take place and this will be decid...
                                      Details of the accident should be noted together with the full details of any other ...
Vehicle Return                   30.  The employee shall return the vehicle forthwith on being requested to do so by the c...
Save in exceptional circumstances, you should not disclose your concerns outside the Company unless you have first provide...