Quiz over Chp. 4

Indicatetheanswerchoicethatbestcompletesthestatementoranswersthequestion.
1.Whichofthefollowingisnotanexampleofanoperationalplan?
a.Settingmonthlyproductionlevels.
b.Planninginventorylevels.
c.Developingadepartmentbudget.
d.Revisingthemissionstatementforthebusiness.
2.Theobligationtodoanassignedtaskiscalled
a.authority b.accountability
c.responsibility d.productivity
3.Authorityinanorganizationisdelegated
a.fromtoptobottom
b.fromonedepartmenttoanother
c.fromemployeestocustomers
d.fromonemanagertoanotherbutneverfromamanagertoanemployee
4.Theorganizationstructurethatisefficientbutwithmanylayersofmanagementisthe
a.lineorganization b.line-and-stafforganization
c.matrixorganization d.alloftheresponses
5.Toensurethatthequalityofworkisacceptable,businessesdevelop
a.organizationcharts b.goals
c.standards d.schedules
6.Theobligationofanemployeetoacceptresponsibilityfortheoutcomesofassignedtasksiscalled
a.accountability b.authority
c.empowerment d.spanofcontrol
7.Whichofthefollowingisabenefitthatmanagersreceivefromplanning?
a.Providesguidanceformakingdecisions.
b.Helpstodetermineifprogressisbeingmade.
c.Helpsmanagerscommunicateandcoordinateactivities.
d.Alloftheresponses.
8.Themanagementfunctionresponsibleforarrangingresourcestocompleteworkis
a.planning b.organizing
c.leading d.controlling
9.Staffadviceisusuallyillustratedonanorganizationchartwith
a.brokenlines b.curvedlines
c.dotsanddashes d.smallicons
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Chp.4PlanningandOrganizing
10.Whichischaracteristicofatraditionalworkteam?
a.oneortwobroadtasks b.teamleadercontrolsroutinetasks
c.groupdecisionmaking d.effectivenessbasedonteamperformance
11.Tobeeffective,goalsmustbe
a.general b.achievable
c.independentfromeachother d.alloftheresponses
12.Allauthoritycanbetracedinadirectlinefromthetoptothebottomin
a.alineorganization b.ateamorganization
c.amatrixorganization d.alloftheresponses
13.Ifanemployeeregularlyreceivesinstructionsfrommorethanonemanager,thereisaproblemwith
a.spanofcontrol b.unityofcommand
c.policiesandprocedures d.standards
14.Strategicplanning
a.isshort-termplanning
b.determineshowworkwillbedoneandwhowilldoit
c.providesbroadgoalsanddirectionfortheentirebusiness
d.isashort,specificstatementofthepurposeanddirectionofthebusiness
15.Alistofstepstobefollowedforperformingcertainworkisthe
a.process b.procedure
c.pace d.plan
16.Thebenefitsofhavingpoliciestoguidedecisionsisthat
a.therewillneverbeproblems
b.decisionswillbeconsistent
c.managerswillnothavetoinvolveemployeesindecisions
d.noneoftheresponses
17.Whichofthefollowingisnotabenefitofanorganizationchart?
a.Itshowstowhomeachemployeereports.
b.Itindicateslinesofpromotion.
c.Itcommunicatespoliciesandprocedures.
d.Itshowsthedepartmentsthatmakeupthebusiness.
18.Awidelyusedfinancialplanningtoolisa
a.budget b.policy
c.standard d.goal
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Chp.4PlanningandOrganizing
19.Whenanewbusinessfirstbeginstoorganizeactivitiesintounits,itshould
a.createmanysmallunits
b.putallactivitiesintoonelargeunit
c.groupactivitiesintoafewnaturaldivisions
d.prepareunitworkschedules
20.Traditionally,businesseshaveused
a.decentralizedorganization b.matrixorganization
c.centralizedorganization d.flattenedorganization
Matcheachitemwiththecorrectstatementbelow.
a. businessplan
b. centralizedorganization
c. decentralizedorganization
d. empowerment
e. flattenedorganization
f. lineorganization
g. line-and-stafforganization
h. matrixorganization
i. mission
j. organizing
k. responsibility
l. self-directedworkteam
m.teamorganization
n. vision
21.Abroad,long-term,andofteninspirationalviewofacompany’sreasonforexisting.
22.Abusinesswhichisdividedintosmalleroperatingunits,andmanagerswhoheadtheunitshavealmosttotal
responsibilityandauthorityforoperations.
23.Ateaminwhichmemberstogetherareresponsiblefortheworkassignedtotheteam.
24.Awrittendocumentthatdescribesthenatureofthebusiness,itsgoalsandobjectives,andhowtheywillbeachieved.
25.Anorganizationwithfewerlevelsofmanagementthantraditionalstructures.
26.Authoritygiventoindividualemployeestomakedecisionsandsolveproblemstheyencounterontheirjobswiththe
resourcesavailabletothem.
27.Businessstructureinwhichallauthorityandresponsibilitycanbetracedinadirectlinefromthetopexecutivedown
tothelowestemployeelevel.
28.Businessstructurethatdividesemployeesintopermanentworkteams.
29.Determininghowplanscanbeaccomplishedmosteffectivelyandarrangingresourcestocompletework.
30.Theadditionofstaffspecialiststoalineorganization.
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Chp.4PlanningandOrganizing