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A course to assist new hire supervisors and provide them with the tools and knowledge to ensure success within their department

 

 

 

 

 

 

 

 

SUPERVISORY SKILLS

 

LEARNING ACTIVITIES

 

NEW MANAGER TRAINING

LEARNING ACTIVITY 1  Embrace Your New Role Objectives Participants will be able to      List how a supervisory role differ...
LEARNING ACTIVITY 1, continued  4. Signal every 2 minutes by shouting, clapping, ringing a bell, or other way to get them ...
LEARNING ACTIVITY 2  What   s Expected of You Objectives Participants will be able to      Discuss what they think their m...
LEARNING ACTIVITY 2, continued  4. Assign each pair one of the three categories  manager, employees, colleagues . Ask them...
LEARNING ACTIVITY 3  Competence, Confidence, and Commitment Objectives Participants will be able to      Reflect on what t...
LEARNING ACTIVITY 3, continued       What do you need in order to demonstrate confidence   confidence not arrogance       ...
LEARNING ACTIVITY 4  Promote Communication Objectives Participants will be able to explore the important role communicatio...
LEARNING ACTIVITY 4, continued  4. To help participants to process this activity, ask them these questions       How has y...
LEARNING ACTIVITY 4, continued  SUPPORT MATERIAL  Promote Communication Script Role A  Role B  1. Hey, Mike   1. Hey bud, ...
LEARNING ACTIVITY 5  Share What You Know Objectives Participants will be able to      Recall past content related to commu...
LEARNING ACTIVITY 5, continued  2. Break participants into four groups and assign them one of the four topics listed on Ha...
LEARNING ACTIVITY 5, continued  Variations      If you have a small group  under 12 , have them form 4 pairs or trios. Ass...
LEARNING ACTIVITY 5, continued  SUPPORT MATERIAL  Share What You Know Cheat Sheet Clear Communication Delivery      Have a...
LEARNING ACTIVITY 5, continued  SUPPORT MATERIAL  Influencing Others Based on Style Influencing others based on their DiSC...
LEARNING ACTIVITY 6  Eggs-perience a Supervisor   s Job Objectives Participants will be able to      Plan, organize, lead,...
LEARNING ACTIVITY 6, continued  Instructions 1. Prior to the session, package each team   s supplies in a paper bag or box...
LEARNING ACTIVITY 6, continued  9. Announce the ending of the 15-minute planning process. Tell the teams they have 15 minu...
LEARNING ACTIVITY 6, continued  Variations                      If the workshop has 7 or fewer participants, form only one...
LEARNING ACTIVITY 7  What   s Engagement Got to Do With It  Objectives Participants will be able to list practical ways to...
LEARNING ACTIVITY 7, continued  Variations      This activity could be completed in small groups, but note that it will ta...
LEARNING ACTIVITY 8  Hire the Right Employee Objectives Participants will be able to      Discuss hiring elements that hel...
LEARNING ACTIVITY 9  Foster Teamwork Objectives Participants will be able to      Review the advantages of good teamwork  ...
LEARNING ACTIVITY 9, continued  4. Announce that time is up and ask for a team to volunteer to go first. After each demons...
LEARNING ACTIVITY 10  It Won   t All Be Easy Objectives Participants will be able to      State the three most important e...
LEARNING ACTIVITY 10, continued  4. Now shift gears to a second potential supervisor challenge  dealing with conflict. Sho...
LEARNING ACTIVITY 10, continued  SUPPORT MATERIAL  Prepare for Telecommuters More people are working remotely than ever be...
LEARNING ACTIVITY 11  Establish a Motivating Environment Objectives Participants will be able to      Reflect on what they...
LEARNING ACTIVITY 11, continued  Variations      This exercise can be optional. If you are short of time, just distribute ...
LEARNING ACTIVITY 12  Goals, Roles, and Expectations Objectives Participants will be able to      Experience the value of ...
LEARNING ACTIVITY 12, continued  4. After all team members have marked a spot on the page, say that the goal is to jump a ...
LEARNING ACTIVITY 13  Continuous Feedback Objectives Participants will be able to      Use a four-step process to plan a p...
LEARNING ACTIVITY 13, continued  Discussion Questions for Debriefing      How many of you listed positive feedback opportu...
LEARNING ACTIVITY 14  Feedback Practice Objectives Participants will be able to practice and receive feedback on their own...
LEARNING ACTIVITY 15  Rewards and Recognition Objectives Participants will be able to      Reflect on their own experience...
LEARNING ACTIVITY 15, continued  3. Ask for volunteers to share a brief description of their examples. After three people ...
LEARNING ACTIVITY 15, continued  10. Ask the teams to post their ideas on the door or a wall near the back of the room so ...
LEARNING ACTIVITY 15, continued  SUPPORT MATERIAL  Team 1 Note Do not let the other teams hear your ideas or your task. Li...
LEARNING ACTIVITY 15, continued  SUPPORT MATERIAL  Team 2 Note Do not let the other teams hear your ideas or your task. Li...
LEARNING ACTIVITY 15, continued  SUPPORT MATERIAL  Team 3 Note Do not let the other teams hear your ideas or your task. Li...
LEARNING ACTIVITY 16  How Do You Model Excellence  Objectives Participants will be able to explore how they wish to define...
LEARNING ACTIVITY 16, continued  Discussion Questions for Debriefing      How will you implement this once you return to w...
LEARNING ACTIVITY 17  Develop Your Personal Leadership Guiding Beliefs Objectives Participants will be able to      Define...
LEARNING ACTIVITY 17, continued  4. Participants should capture the feedback and be prepared to continue this activity aft...