The reason this story is relevant and significant today is that women are
still trying to break through the glass ceiling and the automobile industry is
still trying to figure out how to sell vehicles at one price, online and in a
manner that the customer has an enjoyable experience and shares it with
others. So, I was ahead of my time, yet now is the time for me to share my
Two months after joining the dealership team, I was promoted to a
management position. For the first few years I watched from a corner office
the “traditional” way of selling vehicles. I objectively watched how
everyone involved, the customer, the salesperson, and sales management
went at this disgusting game of buying and selling and how none of them
were overly comfortable with it.
The customer acted as if some dreadful disease could be contracted at the
dealership, the salespeople acted as if they were nothing more than a
dysfunctional puppet of management, and the sales manager carried a gun
in briefcase (you get the picture).
I felt as if I entered some secret car mob type life yet I was drawn to
something even if I couldn’t put my finger on it. The saving grace for me was
probably that I was allowed by the owner to do my job as I saw fit and from
who I am a person.
It’s the only way I survived during those first few years, and I performed to
expectations and I was compensated above average. Being friends with the
owner and his wife being a former college classmate and my best friend
certainly had its advantages for me.